Cradlepoint E102-C7C User manual

08 Sep 2021 Document Part: 500100-000
SAFETY, REGULATORY, AND WARRANTY GUIDE
CRADLEPOINT E102-C7C MODEL: S5A135A
CRADLEPOINT E102-C7D MODEL: S5A136A
This important Safety, Regulatory, and Warranty Guide contains safety, handling,
disposal, regulatory, trademark, copyright, and software licensing information.
Read all safety information below and operating instructions before using the device to
avoid injury.
FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Increase the separation between the equipment and receiver.
• Consult the dealer or an experienced radio/TV technician for help.
FCC CAUTION
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
FCC STATEMENT
For product available in the USA/Canada market, only channel 1-11 can be operated.
Selection of other channels is not possible.
Operation on the 5150-5250 MHz and 5250-5350 MHz WiFi radios is restricted to indoor
use only.
FCC RADIATION EXPOSURE STATEMENT
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance of
20 cm between the radiator and your body.
This device and its antennas(s) must not be co-located or operating in conjunction with
any other antenna or transmitter except in accordance with FCC multi-transmitter
product procedures.
To comply with FCC regulations limiting both maximum RF output power and human
exposure to RF radiation, the maximum cellular antenna gain must not exceed 1.1dBi
(615-960MHz), 0.6 dBi (1445-1515 MHz), 2.63 dBi (1710-2700MHz), 4 dBi (3400-3800 MHz),
except when operation in Band 30 is not disabled. (See “FCC LTE BAND 30 NOTICE FOR
INSTALLERS IN USA section in the online user manual at www.cradlepoint.com)
INNOVATION, SCIENCE, AND ECONOMIC DEVELOPMENT CANADA STATEMENT
For indoor use only
This device complies with Industry Canada license-exempt RSS standards. Operation is
subject to the following two conditions: (1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause
undesired operation of the device.
For product available in the USA/Canada market, only channel 1-11 can be operated.
Selection of other channels is not possible.
The device for the band 5150-5350 MHz is only for indoor usage to reduce potential for
harmful interference to co-channel mobile satellite systems.
INDUSTRY CANADA RADIATION EXPOSURE STATEMENT
This equipment complies with IC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance of
20 cm between the radiator and your body.
The radio transmitter (IC:6921A-S5A135A) has been approved by Industry Canada to
operate with the antenna types listed below with the maximum permissible gain and
required antenna impedance for each antenna type indicated. Antenna types not
included in this list, having a gain greater than the maximum gain indicated for that type,
are strictly prohibited for use with this device.
These devices have been designed to operate with cellular antennas having a maximum
gain of 1.1dBi (615-960MHz), 0.6 dBi (1445-1515 MHz), 2.63 dBi (1710-2700MHz), 4 dBi
(3400-3800 MHz). Antennas having a higher gain are strictly prohibited per regulations of
Industry Canada. The required antenna impedance is 50 ohms.
This device and its antennas(s) must not be co-located or operating in conjunction with
any other antenna or transmitter except in accordance with IC multi-transmitter product
procedures.
DÉCLARATION D’INNOVATION, SCIENCE ET DÉVELOPPEMENT ÉCONOMIQUE CANADA
Pour une utilisation en intérieur uniquement.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils
radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1)
l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter
tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement.
Pour les produits disponibles aux États-Unis / Canada du marché, seul le canal 1 à 11
peuvent être exploités. Sélection d'autres canaux n'est pas possible.
les dispositifs fonctionnant dans la bande 5150-5350 MHz sont réservés uniquement pour
une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux
systèmes de satellites mobiles utilisant les mêmes canaux.
NOTE IMPORTANTE (POUR L’UTILISATION DE DISPOSITIFS MOBILES): DÉCLARATION
D’EXPOSITION AUX RADIATIONS
Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour
un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un
minimum de 20 cm de distance entre la source de rayonnement et votre corps.
Cet appareil et son antenne (s) ne doit pas être co-localisés ou fonctionnement en
association avec une autre antenne ou transmetteur.
Le présent émetteur radio (IC:6921A-S5A135A), a été approuvé par Industrie Canada pour
fonctionner avec les types d'antenne énumérés ci-dessous et ayant un gain admissible
maximal et l'impédance requise pour chaque type d'antenne. Les types d'antenne non
inclus dans cette liste, ou dont le gain est supérieur au gain maximal indiqué, sont
strictement interdits pour l'exploitation de l'émetteur.
Ce dispositive a ete concu pour fonctionner ave une antenna cellulaire ayant un gain
maximal de 1.1dBi (615-960MHz), 0.6 dBi (1445-1515 MHz), 2.63 dBi (1710-2700MHz), 4
dBi (3400-3800 MHz). Une antenne a gain plus eleve est strictement interdite par les
reglemnets d’Industrie Canada. L’impedance d’antenne requise est de 50 ohms.
This device complies with ISED’s licence-exempt RSSs. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Le present appareil est conforme aux CNR d’ ISED applicables aux appareils radio exempts de
licence. L’exploitation est autorisee aux deux conditions suivantes : (1) le dispositif ne doit pas
produire de brouillage prejudiciable, et (2) ce dispositif doit accepter tout brouillage recu, y compris
un brouillage susceptible de provoquer un fonctionnement indesirable.
Caution :
(i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential
for harmful interference to co-channel mobile satellite systems;
(ii) for devices with detachable antenna(s), the maximum antenna gain permitted for devices in the
bands 5250-5350 MHz and 5470-5725 MHz shall be such that the equipment still complies with the
e.i.r.p. limit;
(iii) for devices with detachable antenna(s), the maximum antenna gain permitted for devices in the
band 5725-5850 MHz shall be such that the equipment still complies with the e.i.r.p. limits as
appropriate;
(iv) where applicable, antenna type(s), antenna models(s), and worst-case tilt angle(s) necessary to
remain compliant with the e.i.r.p. elevation mask requirement set forth in section 6.2.2.3 shall be
clearly indicated.
Avertissement:
Le guide d’utilisation des dispositifs pour réseaux locaux doit inclure des instructions précises sur les
restrictions susmentionnées, notamment :
(i) les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour une
utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de
satellites mobiles utilisant les mêmes canaux;
(ii) pour les dispositifs munis d’antennes amovibles, le gain maximal d’antenne permis pour les
dispositifs utilisant les bandes de 5 250 à 5 350 MHz et de 5 470 à5 725 MHz doit être conforme à
la limite de la p.i.r.e;
(iii) pour les dispositifs munis d’antennes amovibles, le gain maximal d’antenne permis (pour les
dispositifs utilisant la bande de 5 725 à5 850 MHz) doit être conforme à la limite de la p.i.r.e.
spécifiée, selon le cas;
(iv) lorsqu’il y a lieu, les types d’antennes (s’il y en a plusieurs), les numéros de modèle de l’antenne
et les pires angles d’inclinaison nécessaires pour rester conforme à l’exigence de la p.i.r.e. applicable
au masque d’élévation, énoncée à la section 6.2.2.3, doivent être clairement indiqués
INFORMATION FOR EUROPE, DECLARATION OF COMPLIANCE
Cradlepoint, Inc. 1111 W Jefferson St. Boise, ID 83702 USA
Antenna
NO.
RF
Chain
NO.
Brand Model
Antenna
Net Gain
(dBi)
Frequency range
(MHz)
Antenna
Type
Connecter
Type
1.1
615~960
0.6
1445~1515
2.63
1710~2700
4
3400~3800
1.1
615~960
0.6
1445~1515
2.63
1710~2700
4
3400~3800
SMA
Ant 4
LTE
AUX
Cradlepoint
YWX-UM03SAX9-711B
Dipole
Ant 3
LTE
MAIN
Cradlepoint
YWX-UM03SAX9-711B
Dipole
SMA
Antenna
NO.
RF
Chain
NO.
Brand Model
Antenna
Net Gain
(dBi)
Frequency range
(MHz)
Antenna
Type
Connecter
Type
1.1
615~960
0.6
1445~1515
2.63
1710~2700
4
3400~3800
1.1
615~960
0.6
1445~1515
2.63
1710~2700
4
3400~3800
SMA
Ant 4
LTE
AUX
Cradlepoint
YWX-UM03SAX9-711B
Dipole
Ant 3
LTE
MAIN
Cradlepoint
YWX-UM03SAX9-711B
Dipole
SMA

08 Sep 2021 Document Part: 500100-000
EU Authorized Representative: Jan Willeke | Area Director Central Europe, Cradlepoint
EMEA. Beim Riesenstein 21, 22393 Hamburg, Germany
EU Importer: Cradlepoint B.V. Verlengde Poolsweg 16, 4818 CL Breda, The Netherlands
Hereby, Cradlepoint Inc. declares that this equipment is in compliance with the Radio
Equipment Directive 2014/53/EU, Energy Related Products Directive 2009/125/EC, RoHS2
Directive 2011/65/EU, amendment (EU) 2015/863 (ROHS3), and Radio Equipment
Regulations 2017.
The full text of the EU declaration of conformity is available at the following internet
address: Cradlepoint.com/product-certifications
RESTRICTIONS ON USE
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UK(NI)
5 GHz 802.11 a/n/ac WiFi radios are restricted to indoor use only. The 5GHz WiFi radio
in this device must be powered OFF if the device is installed outdoors, or if the device is
installed in a vehicle.
RF Exposure Statement: To comply with RF Exposure requirements, this equipment should
be installed and operated with minimum distance of 20 cm between the radiating device
and your body.
ACCESSORIES IMPACTING COMPLIANCE
To maintain compliance with EMC, Radio, and RF Exposure requirements, use only
Cradlepoint accessories intended for use with this product. All Cradlepoint accessories
intended for use with this product will maintain EMC, Radio, and RF Exposure compliance
when installed according to instructions. Cellular antennas must have a gain 1.1dBi (615-
960MHz), 0.6 dBi (1445-1515 MHz), 2.63 dBi (1710-2700MHz), 4 dBi (3400-3800 MHz).
802.11 antennas must have a gain <5 dBi.
RECYCLING AND ENVIRONMENTAL INFORMATION
To find information on Cradlepoint’s commitment to our environment and how to
responsibly recycle or recover Cradlepoint products at the end of their useful life, please
visit Cradlepoint.com/international.
FREQUENCIES USED AND MAXIMUM POWER OUTPUT IN THE EU, UK
E102-C7D
2400 MHz 96 mW
5180-5240 MHz 186 mW
5260-5320 MHz 182 mW
5500-5700 MHz 396 mW
UMTS Band 1 (1920-1980 MHz) 90 mW
UMTS Band 5 (824-849 MHz) 347 mW
UMTS Band 8 (880-915 MHz) 280 mW
LTE Band 1 (1920-1980 MHz) 314 mW
LTE Band 3 (1710-1910 MHz) 338 mW
LTE Band 7 (2500-2570 MHz) 292 mW
LTE Band 8 (880-915 MHz) 290 mW
LTE Band 20 (832-862 MHz) 285 mW
LTE Band 28 (703-748 MHz) 284 mW
LTE Band 38 (2580-2620 MHz) 290 mW
LTE Band 40 (2300-2400 MHz) 278 mW
LTE Band 41 (2496-2690 MHz) 440 mW
LTE Band 42 (3400-3600 MHz) 333 mW
LTE Band 43 (3600-3800 MHz) 344 mW
INFORMATION FOR UK
UK Responsible Person: James Bristow, Senior Vice President, EMEA, Cradlepoint UK
Ltd. Cedar House, Apex Court, Camphill Road, West Byfleet, Surrey, KT14 6SQ United
Kingdom
UK Importer: Cradlepoint UK Ltd. Cedar House, Apex Court, Camphill Road, West Byfleet,
Surrey, KT14 6SQ United Kingdom
SAFETY AND HAZARDS
Caution!! Read following instruction before use.
Only use with original Cradlepoint accessories. Cradlepoint external power adapters are
specially designed to operate properly with this device.
Under no circumstances should the device be used in any areas
(a) where blasting is in progress,
(b) where explosive atmospheres may be present, or
(c) that are near (i) medical or life support equipment, or (ii) any equipment which may
be susceptible to any form of radio interference.
In such areas, the device MUST BE POWERED OFF AT ALL TIMES (since the device
otherwise could transmit signals that might interfere with such equipment).
In addition, under no circumstances should the device be used in any aircraft, regardless
of whether the aircraft is on the ground or in flight. In any aircraft, the device MUST BE
POWERED OFF AT ALL TIMES since the device otherwise could transmit signals that might
interfere with various onboard systems on such aircraft. Furthermore, under no
circumstances should the device be used by the driver or operator of any vehicle. Such
use of the device will detract from the driver’s or operator’s control of that vehicle. In
some jurisdictions, use of the device while driving or operating a vehicle constitutes a
civil and/or criminal offense.
Due to the nature of wireless communications, transmission and reception of data by the
device can never be guaranteed, and it is possible that data communicated or
transmitted wirelessly may be delayed, corrupted (i.e., contain errors), or totally lost.
The device is not intended for, and Cradlepoint recommends the device not be used in
any critical applications where failure to transmit or receive data could result in property
damage or loss or personal injury of any kind (including death) to the user or to any other
party.
Cradlepoint expressly disclaims liability for damages of any kind resulting from:
(a) delays, errors, or losses of any data transmitted or received using the device; or
(b) any failure of the device to transmit or receive such data.
For proper and safe vehicle installations, the GPIO accessory cable must be connected to
a fused circuit in the vehicle. This fused circuit requires a 1.5A fuse. If the supply
connection is made directly to the battery, the fuse should be installed in the positive
lead. For North America, a UL Listed fuse is to be used.
Warning: This product is only to be installed by qualified personnel.
Purchaser agrees to indemnify Cradlepoint against any liability or damages caused to
third parties as a result of Purchaser’s misuse or misapplication of the Cradlepoint
product.
OPEN SOURCE SOFTWARE
This product contains software distributed under one or more of the following open
source licenses: GNU General Public License Version 2, BSD License, Net-SNMP License,
and PSF License Agreement for Python 3.3. For more information on this software,
including licensing terms and your rights to access source code, contact Cradlepoint at
Cradlepoint.com/opensource.
HARDWARE WARRANTY INFORMATION
Cradlepoint, Inc. warrants this hardware product against defects in materials and
workmanship to the original purchaser for a period of three (3) years from the date of
shipment. This warranty is limited to a repair or replacement of the hardware product, at
Cradlepoint’s discretion, as purchaser’s sole and exclusive remedy. If this hardware
product was procured as a component of a NetCloud Solution Package, additional
warranty may be available. Please see Cradlepoint’s website for details. Cradlepoint
does not warrant that the operation of the product will meet your requirements or be
error free. CRADLEPOINT MAKES NO OTHER WARRANTY, EITHER EXPRESSED OR
IMPLIED. CRADLEPOINT SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR
NON-INFRINGEMENT.
LIMITATION OF CRADLEPOINT LIABILITY
The information contained in this Safety, Regulatory, and Warranty Guide is subject
to change without notice and does not represent any commitment on the part of
Cradlepoint or its affiliates. CRADLEPOINT AND ITS AFFILIATES HEREBY SPECIFICALLY
DISCLAIM LIABILITY FOR ANY AND ALL: (A) DIRECT, INDIRECT, SPECIAL, GENERAL,
INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING
WITHOUT LIMITATION FOR LOSS OF PROFITS OR REVENUE OR OF ANTICIPATED
PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT,
EVEN IF CRADLEPOINT AND/OR ITS AFFILIATES HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES, AND EVEN IF SUCH DAMAGES ARE FORESEEABLE; OR
(B) CLAIMS BY ANY THIRD PARTY. NOTWITHSTANDING THE FOREGOING, IN NO EVENT
SHALL THE AGGREGATE LIABILITY OF CRADLEPOINT AND/OR ITS AFFILIATES ARISING
UNDER OR IN CONNECTION WITH THE PRODUCT, REGARDLESS OF THE NUMBER OF
EVENTS, OCCURRENCES, OR CLAIMS GIVING RISE TO LIABILITY, EXCEED THE PRICE PAID
BY THE ORIGINAL PURCHASER OF THE PRODUCT. THE LIMITATIONS OF LIABILITY SET
FORTH HEREIN SHALL REMAIN IN FULL FORCE AND EFFECT REGARDLESS OF WHETHER THE
REMEDIES HEREUNDER ARE DETERMINED TO HAVE FAILED OF THEIR ESSENTIAL PURPOSE.
PRIVACY
Cradlepoint may collect general data pertaining to the use of Cradlepoint products via
your Internet connection (wired and/or wireless) such as device ID/serial number,
network status, IP address, MAC address, operating system, browser type and version
number, etc., in order to provide you with better services, enhance user experience, and
improve performance.
OTHER BINDING DOCUMENTS; TRADEMARKS; COPYRIGHT
By activating or using your E102 device, you agree to be bound by Cradlepoint’s Terms of
Use, User License and other applicable Legal Policies.
© 2015 Cradlepoint, Inc. All rights reserved. Cradlepoint is not responsible for omissions
or errors in typography or photography. Cradlepoint, E102 and the Cradlepoint logo are
trademarks of Cradlepoint, Inc. in the US and other countries. Other trademarks are
property of their respective owners.
ROUTER COMMUNICATION/DATA USAGE
The factory default configuration of the router is set to communicate with Cradlepoint
and other resources at regular intervals to access the latest firmware and modem
updates, clock synchronization (NTP), and NetCloud Manager (ECM) membership. Such
communication may result in data usage and applicable charges regardless of whether the
router uses a wired or wireless Internet connection. To avoid such data usage and
potential charges, consult the following Knowledge Base article:
http://knowledgebase.cradlepoint.com/articles/support/router-communication-data-
usage
INFORMACIÓ N PARA MÉXICO
IFT (México): La operación de este equipo esta sujeta a las siguientes dos condiciones: (1)
es posible que este quipo o dispositivo no cause interferencia prejudicial y (2) este
equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar
su operación no deseada.
INFORMACIÓ N DE GARANTÍA DEL EQUIPO
Cradlepoint, Inc. garantiza este equipo contra defectos en materiales y mano de obra al
comprador original durante un período de tres (3) años a partir de la fecha de envío. Esta
garantía se limita a una reparación o reemplazo del equipo, a discreción de Cradlepoint,
como único y exclusivo recurso del comprador. Si este equipo se adquirió como un
componente de un paquete de soluciones NetCloud, es posible que exista una garantía
adicional. Consulte el sitio web de Cradlepoint para obtener más detalles. Cradlepoint no
garantiza que el funcionamiento del producto cumpla con sus requisitos o esté libre de
errores. CRADLEPOINT NO OFRECE NINGUNA OTRA GARANTÍA, YA SEA EXPRESA O
IMPLÍCITA. CRADLEPOINT RECHAZA ESPECÍFICAMENTE A LAS GARANTÍAS O CONDICIONES
IMPLÍCITAS DE COMERCIALIZACIÓ N, ADECUADAS PARA UN PROPÓ SITO PARTICULAR, TÍTULO
O NO INFRACCIÓ N.
Fecha de Compra __________________
Importador: INGRAM MICRO MEXICO, S.A. DE C.V. Joselillo 3 Int. Piso 5, Col. El Parque,
Naucalpan de Juarez, Estado de México.
Teléfono: 55 5263 6500
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