Crestron CP3 User manual

Crestron CP3 & CP3N
3-Series Control Systems
Operations Guide

The specific patents that cover Crestron products are listed at patents.crestron.com.
Crestron, the Crestron logo, 3-Series, 3-Series Control System, Core 3, Core 3 OS, Core 3 UI, Cresnet, Crestron Fusion, Crestron Mobile, Crestron
Mobile Pro, Crestron Studio, Crestron Toolbox, e-Control, Fusion RV, and RoomView are either trademarks or registered trademarks of Crestron
Electronics, Inc. in the United States and/or other countries. Android is either a trademark or registered trademark of Google, Inc. in the United States
and/or other countries. BACnet is either a trademark or registered trademark of American Society of Heating, Refrigerating and Air-Conditioning
Engineers, Inc. in the United States and/or other countries. iPad and iPhone are either trademarks or registered trademarks of Apple Inc. in the United
States and/or other countries. Blu-Ray Disc is either a trademark or registered trademark of the Blu-ray Disc Association (BDA) in the United States
and/or other countries. Internet Explorer, Microsoft, and Windows are either trademarks or registered trademarks of Microsoft Corporation in the
United States and/or other countries. SD is either a trademark or registered trademark of SD-3C, LLC in the United States and/or other countries. UL
and the UL logo are either trademarks or registered trademarks of Underwriters Laboratories, Inc. in the United States and/or other countries. Other
trademarks, registered trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their
products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or
photography.
This document was written by the Technical Publications department at Crestron.
©2013 Crestron Electronics, Inc.
Regulatory Compliance
These products are Listed to applicable UL Standards and requirements by Underwriters Laboratories Inc.
As of the date of manufacture, the CP3 and CP3N have been tested and found to comply with specifications
for CE marking and standards per EMC and Radiocommunications Compliance Labelling.
Federal Communications Commission (FCC) Compliance Statement
CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for
compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•Reorient or relocate the receiving antenna
•Increase the separation between the equipment and receiver
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
•Consult the dealer or an experienced radio/TV technician for help
Industry Canada (IC) Compliance Statement
CAN ICES-3(B)/NMB-3(B)

Crestron CP3 & CP3N 3-Series Control Systems
Operations Guide – DOC. 7316C Contents •i
Contents
3-Series Control Systems: CP3 & CP3N 1
Introduction ............................................................................................................................... 1
Specifications .............................................................................................................. 4
Physical Description....................................................................................................7
Setup ........................................................................................................................................ 12
Network Wiring......................................................................................................... 12
Identity Code ............................................................................................................. 12
Installation ................................................................................................................. 12
Hardware Hookup ..................................................................................................... 14
Additional Configuration........................................................................................... 17
Uploading and Upgrading........................................................................................................ 18
Establishing Communication..................................................................................... 18
Control Subnet (CP3N Only) .................................................................................... 19
Programs and Firmware ............................................................................................ 20
Configure for Operations......................................................................................................... 21
Set Date & Time........................................................................................................ 21
Online Configuration................................................................................................. 21
Problem Solving ...................................................................................................................... 23
Troubleshooting......................................................................................................... 23
Check Network Wiring.............................................................................................. 24
Reference Documents................................................................................................ 25
Further Inquiries ........................................................................................................ 25
Future Updates .......................................................................................................... 26
Return and Warranty Policies .................................................................................................. 27
Merchandise Returns / Repair Service ...................................................................... 27
Crestron Limited Warranty........................................................................................ 27

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Operations Guide – DOC. 7316C 3-Series Control Systems: CP3 & CP3N •1
3-Series Control Systems: CP3 &
CP3N
Introduction
The Crestron®CP3 and CP3N present a new benchmark in control system
technology. Featuring the Core 3 OS™ control engine, the CP3 and CP3N form the
core of any modern networked home or commercial building, managing and
integrating all the disparate technologies throughout a facility to make life easier,
greener, more productive, and more enjoyable.
The CP3N is an enhanced version of the CP3 featuring a dedicated CONTROL
SUBNET port.
The CP3 and CP3N are generally identical. For simplicity within this guide, the term
“CP3” is used except where noted.
Features and Functions
(Continued on following page)
•Next generation control system
•Core 3 OS - substantially faster and more powerful than other control
systems
•Exclusive modular programming architecture
•Vector floating point coprocessor
•Onboard 512 MB RAM and 4 GB flash memory
•Expandable storage up to 1 TB
•Rear panel memory card slot
•High-speed USB 2.0 host port
•Industry-standard Ethernet and Cresnet® wired communications
•Control Subnet provides a dedicated local network for Crestron devices
(CP3N only)
•Onboard e-Control® Web server
•Supports Core 3 UI™ XPanel Web-based remote control
•Supports Crestron Mobile® control apps for iPhone®, iPad®, and
Android™
•Supports Fusion RV®and SNMP remote management
•One RS-232/422/485 COM port with hardware and software
handshaking
•Two RS-232 COM ports with software handshaking only
•Eight IR/serial, eight relay, and eight Versiport I/O ports

3-Series Control Systems Crestron CP3 & CP3N
2•3-Series Control Systems: CP3 & CP3N Operations Guide – DOC. 7316C
Features and Functions
(Continued)
Core 3 OS
Today's commercial buildings and custom homes comprise more technology than
ever before, and all these systems need to be networked, managed, and controlled in
fundamentally new ways. The IP based Core 3®platform is engineered from the
ground up to deliver a network-grade server appliance capable of faithfully handling
everything from boardroom AV and home theater control to total building
management.
Core 3 OS embodies a distinctively robust, dynamic, and secure platform to elevate
system designs to higher levels of performance and reliability. Compared to other
control systems, Core 3 OS provides a pronounced increase in processing power and
speed with more memory, rock solid networking and IP control, and a unique
modular programming architecture.
Modular Programming Architecture
Designed for enhanced scalability, the CP3 affords high-speed, real-time
multi-tasking to seamlessly run multiple programs simultaneously. This exclusive
programming architecture lets programmers independently develop and run
device-specific programs for AV, lighting, HVAC, security, etc., allowing for the
optimization of each program, and allowing changes to be made to one program
without affecting the whole. As the system grows, processing resources can easily be
shifted from one 3-Series™ processor to another without rewriting any code. The
end benefit is dramatically simplified upgradability with minimal downtime, whether
implementing changes on site or remotely via the network.
1. License required. The CP3 and CP3N support a maximum of 1000 BACnet objects when dedicated
for BACnet use only. Actual capabilities are contingent upon the overall program size and
complexity.
2. Web-based installer setup requires the Microsoft®Internet Explorer Web browser running on a
Windows®PC.
•Backwards compatible to run existing SIMPL programs
•Full Unicode (multi-language) support
•Native BACnet®/IP support1
•Installer setup via Crestron Toolbox™ or Internet Explorer®2
•Increased network throughput and security
•Secure access though Active Directory integration or standalone
account management
•IIS v.6.0 Web Server
•IPv6 ready
•Front panel USB computer console port
•Single space rack-mountable

Crestron CP3 & CP3N 3-Series Control Systems
Operations Guide – DOC. 7316C 3-Series Control Systems: CP3 & CP3N •3
Robust Ethernet & IP Control
IP technology is the heart of Core 3, so it should be no surprise that its networking
abilities are second to none. High-speed Ethernet connectivity (10/100 MBps on
CP3, Gigabit on the CP3N) enables integration with IP-controllable devices and
allows the CP3 to be part of a larger managed control network. Whether residing on
a sensitive corporate LAN, a home network, or accessing the Internet through a cable
modem, the CP3 provides secure, reliable interconnectivity with IP-enabled touch
screens, computers, mobile devices, video displays, Blu-ray Disc®players, media
servers, security systems, lighting, HVAC, and other equipment — whether on
premises or across the globe.
Dedicated Control Subnet (CP3N Only)
The Crestron Control Subnet is a Gigabit Ethernet network dedicated to Crestron
devices. Via the CP3N’s CONTROL SUBNET port, an installer may simply
connect a single touch screen or wireless gateway, or add a Crestron PoE switch
(CEN-SW-POE-5, CEN-SW-POE-16, or CEN-SWPOE-24)* to handle multiple
touch screens, gateways, AV components and other devices. Auto-configuration of
the entire subnet is performed by the CP3N, discovering each device and assigning
IP addresses without any extra effort from the installer.
A separate LAN port on the CP3N provides a single-point connection to the
customer’s LAN, requiring just one IP address for the complete control system. The
LAN port allows full interconnectivity between devices on the local subnet with
other devices, systems, servers, and WAN/Internet connections outside the local
subnet. For sensitive applications that require absolute security, the entire Control
Subnet can be completely isolated from the customer’s LAN using Isolation mode.
e-Control Remote Access
Years ago, Crestron pioneered the world’s first IP-based control system unleashing
vast new possibilities for controlling, monitoring, and managing integrated systems
over a LAN, WAN, and the Internet. Today, a variety of e-Control solutions offer
more ways than ever to control an integrated system.
With e-Control, anything in the home or workplace can be controlled from anywhere
in the world using a smartphone, tablet, or computer. Built-in Core 3 UI XPanel
technology affords virtual touch screen control through any popular Web browser
running on a laptop or desktop computer. Our Crestron Mobile Pro®app delivers the
Crestron touch screen experience to an iPhone, iPad, or Android device letting one
safely monitor and control an entire facility using the one device that goes
everywhere.
Remote access is simplified using the myCrestron Dynamic DNS service to establish
a friendly URL for the system. If technical support is needed, a Crestron system
installer can perform diagnostics and implement updates to the system remotely
without coming on site.
* Item(s) sold separately

3-Series Control Systems Crestron CP3 & CP3N
4•3-Series Control Systems: CP3 & CP3N Operations Guide – DOC. 7316C
Fusion RV and SNMP
As part of a complete managed network in a corporate enterprise, college campus,
convention center or any other facility, the CP3 works integrally with Crestron
Fusion RV Remote Asset Management Software to enable remote scheduling,
monitoring, and control of rooms and technology from a central help desk. Built-in
SNMP support enables integration with third-party network management software,
allowing control and monitoring in a format that's familiar to IT personnel.
Cresnet
Cresnet provides a dependable network wiring solution for Crestron keypads,
lighting controls, thermostats, and other devices that do not require the higher speed
of Ethernet. The Cresnet bus offers easy wiring and configuration, carrying
bidirectional communication and 24 Vdc power to each device over a simple
4-conductor cable. To assist with troubleshooting, the CP3 includes Crestron’s patent
pending Network Analyzer which continuously monitors the integrity of the Cresnet
network for wiring faults, marginal performance, and other errors.
Onboard Control Ports
In addition to Ethernet, the CP3 includes three bidirectional COM ports and eight IR
ports to interface directly with all of the centralized AV sources, video displays, and
other devices. Eight programmable relay ports are included for controlling window
shades, projection screens, lifts, power controllers, and other contact closure actuated
equipment. Eight “Versiport” I/O ports enable the integration of occupancy sensors,
power sensors, door switches, or anything else that provides a dry contact closure,
low-voltage logic, or 0-10 volt dc signal.
BACnet/IP
Native support for the BACnet/IP communication protocol provides a direct
interface to third-party building management systems over Ethernet, simplifying
integration with HVAC, security, fire and life safety, voice and data, lighting,
shades, and other systems. Using BACnet/IP, each system runs independently with
the ability to communicate together on one platform for a truly smart building.*
* License required. The CP3 and CP3N support a maximum of 1000 BACnet objects when dedicated
for BACnet use only. Actual capabilities are contingent upon the overall program size and
complexity.
Specifications
Specifications for the CP3 are listed in the following table.
CP3 Specifications
SPECIFICATION DETAILS
Control Engine Core 3 OS; real time, preemptive
multi-threaded/multitasking kernel;
Transaction-Safe Extended FAT file system;
supports up to 10 simultaneously running
programs
(Continued on following page)

Crestron CP3 & CP3N 3-Series Control Systems
Operations Guide – DOC. 7316C 3-Series Control Systems: CP3 & CP3N •5
CP3 Specifications (Continued)
SPECIFICATION DETAILS
Memory
SDRAM 512 MB
Internal Flash 4 GB
Memory Card Expandable storage up to 32 GB
(SD™ memory card not included)
External Storage Up to 1 TB using USB mass storage device
(not included)
Communications
Ethernet 10/100 Mbps (10/100/1000 Mbps on CP3N);
auto-switching, auto-negotiating,
auto-discovery, full/half duplex, industry-
standard TCP/IP stack, UDP/IP, CIP, DHCP,
SSL, IEEE 802.1X; SNMP; BACnet/IP1;
IPv4 or IPv6, Active Directory authentication,
IIS v.6.0 Web Server, SMTP e-mail client,
installer setup via Crestron Toolbox or
MSIE2; supports all e-Control, Core 3 UI
XPanel, Crestron Mobile, Crestron Fusion™
and RoomView®applications
Control Subnet (CP3N Only) 10/100/1000 Mbps Ethernet, auto-switching,
auto-negotiating, auto-discovery, full/half
duplex, DHCP server, DNS server, port
forwarding, Isolation mode
Cresnet Cresnet master mode
USB Supports USB HID and USB mass storage
class devices via rear panel USB 2.0 host
port, supports computer console via front
panel, USB 2.0 device port
RS-232/422/485 For 2-way device control and monitoring, all
ports support RS-232 up to 115.2k baud with
software handshaking, one port also
supports hardware handshaking, RS-422,
and RS-485
IR/Serial Supports 1-way device control via infrared
up to 1.2 MHz or serial TTL/RS-232
(0-5 volts) up to 115.2k baud
Power Requirements
Power Pack 2.0 amps @ 24 volts dc,100-240 volts ac,
50/60 Hz power pack, included
Available Cresnet Power 24 watts (1 amp @ 24 volts dc) when using
power pack
Cresnet Power Usage 15 watts (0.625 amp @ 24 volts dc) when
using Cresnet network power
Net ID
3
02
(Continued on following page)

3-Series Control Systems Crestron CP3 & CP3N
6•3-Series Control Systems: CP3 & CP3N Operations Guide – DOC. 7316C
CP3 Specifications (Continued)
SPECIFICATION DETAILS
Environmental
Temperature 41º to 113º F (5º to 45º C)
Humidity 10% to 90% RH (non-condensing)
Heat Dissipation 50 Btu/h
Enclosure
Chassis Metal, black finish
Faceplate Extruded metal, black finish, polycarbonate
label overlay
Mounting Freestanding or 1U 19-inch rack-mountable
(adhesive feet and rack ears included)
Dimensions
Height 1.70 in (44 mm) without feet
Width 17.28 in (439 mm)
19.00 in (483 mm) with rack ears
Depth 6.56 in (167 mm)
Weight 3.1 lbs (1.42 kg)
Included Accessory
Power Pack 24 volt dc, Universal
Available Accessories
3-Series BACnet/IP
Support
3-Series Native BACnet/IP Interface License
C2N-HBLOCK Cresnet Network Distribution Block
CEN-SW-POE-16 16-Port Managed PoE Switch
CEN-SW-POE-24 24-Port Managed PoE Switch
CEN-SW-POE-5 5-Port PoE Switch
CNSP-XX Custom Serial Interface Cable
Crestron Mobile Control App for iPhone and iPod touch
Crestron Mobile Pro G Control App for iPhone, iPad, and Android
Devices
CSP-LIR-USB IR Learner
Fusion RV Remote Asset Management Software
IRP2 IR Emitter Probe
myCrestron Dynamic DNS Service for Crestron systems
PWE-4803RU PoE Injector
RoomView Express Remote Help Desk and Resource
Management Software
1. License required. The CP3 and CP3N support a maximum of 1000 BACnet objects when dedicated
for BACnet use only. Actual capabilities are contingent upon the overall program size and complexity
2. Web-based installer setup requires the Microsoft Internet Explorer Web browser running on a
Windows PC.
3. Refer to “Identity Code” on page 11