Crestron TPS-XVGA How to use

This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON

Crestron TPS-XVGA RGB Computer Interface Card for TPS/Tilt Panel
Operations & Installation Guide -DOC. 5944 RGB Computer Interface Card for TPS/Tilt Panel: TPS-XVGA •• i
Contents
RGB Computer Interface Card for TPS/Tilt Panel:
TPS-XVGA 1
Description 1
Functional Description 1
Physical Description 2
Leading Specifications 3
Computer Video Connector Signals 4
Preparation 4
Installation and Hookup 6
Touchpanel Setup 12
Configuring the Touchpanel 12
SIMPL™Windows®Programming 12
VT Pro-e Setup 12
Problem Solving 13
Troubleshooting 13
Further Inquiries 14
Future Updates 14
Future Firmware Upgrades 14
Appendix: Optional Touchpanel Setups 15
Serial Mouse Control Driver 15
Telestrator Video Annotation Device 16
Return and Warranty Policies 17
Merchandise Returns / Repair Service 17
CRESTRON Limited Warranty 17

Crestron TPS-XVGA RGB Computer Interface Card for TPS/Tilt Panel
Operations & Installation Guide -DOC. 5944 RGB Computer Interface Card for TPS/Tilt Panel: TPS-XVGA •• 1
RGB Computer Interface Card for
TPS/Tilt Panel: TPS-XVGA
Description
Functional Description
The TPS-XVGA RGB computer interface card is an optional feature
designed for Crestron’s Isys™ TPS-5000 and TPS-6000 tilt touchpanels.
Through an RGB window on a page within the uploaded VisionTools™
Pro-e (VT Pro-e) touchpanel project, the card allows computer video to
be displayed on the touchpanel full screen or in a window. Non-
interlaced input video resolutions of up to 1600x1200 are supported. The
resolutions are supported by scaling or sub-sampling in the H-direction
and scaled down in the V-direction to the native resolution (or lower) of
the touchpanel. Lower resolutions may be scaled up to fill the touchpanel
screen.
Optional touchpanel setups are also available to utilize the TPS-XVGA.
Serial mouse control driver software and instructions to integrate a
Boeckeler Pointmaker® Video Marker telestrator with the TPS
touchpanel are provided. For further information, refer to “Appendix:
Optional Touchpanel Setups” that begins on page 15.
NOTE: There are two interface modules that serve as an audio interface
between the touchpanel and the video source computer and/or Crestron
remote control system (herein referred to as the Cresnet system). The
TPS-IMC Interface Module is supplied with every TPS-5000 or TPS-
6000 tilt touchpanel and the wall-mounted TPS-IMW may be purchased
separately. For further information, consult the TPS-IMC or TPS-IMW
Operations Guide (Doc. 5856 or 5857, respectively). The latest revision
can be obtained from the Products page (PRODUCT MANUALS
section) or Downloads page (MANUAL Library) of Crestron’s website
(www.crestron.com). New users are required to register to obtain access
to the FTP site.

RGB Computer Interface Card for TPS/Tilt Panel Crestron TPS-XVGA
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Physical Description
The TPS-XVGA, shown below, is a printed circuit board (PCB) designed
to be installed into a specific expansion slot in the TPS touchpanel. The
card is secured to the motherboard of the touchpanel with four supplied
mounting screws. The card contains a 60-pin connector that attaches
directly to the motherboard and a standard DB15 mini-computer video
connector. The video connector (labeled RGB on the touchpanel) is
accessible at the rear of the touchpanel base. Mounted on top of the card
is a cooling fan assembly to maintain the proper operating temperature of
the card during operation.
TPS-XVGA Side View
1.21 in
(3.07 cm)
TOUCHPANEL
MOTHERBOARD
CONNECTOR
COMPUTER
VIDEO INPUT
CONNECTOR
TPS-XVGA Top View 5.86 in
(14.88 cm)
4.02 in
(10.21 cm)
FAN ELECTRICAL
CONNECTOR

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Leading Specifications
es a summary of leading specifications for the
TPS XVGA. Dimensions and weight are rounded to the nearest
Leading Specifications of the -XVGA
SPECIFICATION DETAILS
Power Requirements 10 Watts (0.417 Amps @ 24 VDC)
SIMPL™ Windows® Version 1.50.05 or later
1
VisionTools™ Pro-e Version 2.2.0.0 or later
1
Isys Touchpanel Firmware Version 1.008.0 or later
2
CEN/CN-TVAV Update File Version 51233V.UPZ or later
3
CNMSX-AV/Pro Update File Version 51125X.UPZ or later
3
CNRACKX/-DP Update File Version 51125W.UPZ or later
3
ST-CP Update File Version 40104S or later
3 & 4
CNMS,CNRACK, CNLCOMP Operating
System Version 3.18.09 m, l, c or later 3
Max. Input Resolution 1600x1200
Video Sampling Rate 140MHz (Limited by Crestron)
Dimensions & Weight Height: 1.21 in (3.07 cm)
Width: 4.02 in (10.21 cm)
Depth: 5.86 in (14.88 cm)
Weight: 2.75 oz (0.08 kg)
1The latest software versions can be obtained from the What’s New page
(SIMPL Windows and VisionTools Pro-e sections) or Downloads page
(SIMPLWIN and VTPRO-E Libraries) of Crestron’s website
(www.crestron.com). New users are required to register in order to obtain
access to the FTP site.
2Touchpanels with later versions of firmware may include features not
mentioned in this guide. Newer versions of this guide can be obtained from the
Products page (PRODUCT MANUALS section) or Downloads page
(MANUAL Library) of Crestron’s website or contact Crestron customer
service. Firmware upgrade files can be obtained from the What’s New page
(Touchpanels section) or Downloads page (TOUCHPNL Library) of
Crestron’s website.
3CNX update files are required for either CNMSX-AV/Pro or CNRACKX/-DP.
Filenames for CNX update files have a UPZ extension and ST-CP files are in
one EXE or zipped UPZ file. All can be obtained from the What’s New page
(Control Systems Update Files section) or Downloads page (OPSYS Library)
of Crestron’s website. Update files are specifically designed for certain control
systems. If an update file is loaded into a control system other than the device

RGB Computer Interface Card for TPS/Tilt Panel Crestron TPS-XVGA
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for which it was intended, it may lockup the control system which would then
have to be returned to Crestron. Update files with an “S” designator are for the
ST-CP, “V” designator for CEN/CN-TVAV, “W” for CNRACKX/-DP, and
“X” for CNMSX-AV/Pro control systems. Control systems are able to
recognize and reject incorrect update files. However, when updating control
systems, do not ignore any Crestron Viewport warning prompts or messages.
4The ST-CP control systems do not support loading of firmware or VT Pro-e
files to the TPS-series touchpanels through the RS-232 port of the control
system. In order to load these files to the TPS touchpanel when using these
control systems, either use the RS-232 port on the TPS touchpanel or Ethernet
direct to the panel (assuming the TPS-ENET Ethernet Card is installed).
As of the date of manufacture, this unit has been tested and found to
comply with specifications for CE marking.
NOTE: This device complies with part 15 of the FCC rules. Operation is
subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Computer Video Connector Signals
Video Connector Pinouts
PIN DESCRIPTION PIN DESCRIPTION
1Red video input 9NC
2Green video input 10 GND
3Blue video input 11 NC
4NC 12 NC
5GND 13 Horizontal or composite sync
6GND 14 Vertical sync
7GND 15 GND
8GND NC = Not Connected
Preparation
The TPS-XVGA is shipped within an electrostatic discharge (ESD)
prevention bag that is packed into a shipping box. To minimize possible
damage during shipping, the TPS-XVGA contains packing material
between the fan assembly and the card. This packing material must be

Crestron TPS-XVGA RGB Computer Interface Card for TPS/Tilt Panel
Operations & Installation Guide -DOC. 5944 RGB Computer Interface Card for TPS/Tilt Panel: TPS-XVGA •• 5
removed to prevent over-heating of the card during operation. The only
tools required for this procedure are a tool to open the packing box and a
grounding strap (or grounded workstation).
CAUTION: The TPS-XVGA contains ESD sensitive devices. Perform
the following procedure while wearing a grounding strap that is properly
grounded or on a grounded work station to avoid damaging the card
and/or the touchpanel.
1. Carefully open the shipping box and remove the ESD
prevention bag that contains the TPS-XVGA.
2. Carefully open the ESD prevention bag and remove the
TPS-XVGA.
CAUTION: To minimize possible damage during shipping, the
TPS-XVGA contains packing material between the fan assembly and the
card. The packing material must be removed to prevent over-heating of
the card during operation.
3. Refer to the diagram below. From the left-side of the card,
carefully remove the packing material from between the fan
assembly and the card.
Remove Packing Material
4. Make sure that any pieces of packing material that may have
torn off during removal are not present in the fan assembly or
on the card.

RGB Computer Interface Card for TPS/Tilt Panel Crestron TPS-XVGA
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CAUTION: To prevent over-heating of the card during operation, make
sure that the fan electrical connector has remained attached to the PCB
connector of the TPS-XVGA.
Installation and Hookup
The TPS-XVGA is designed to be installed into a specific expansion slot
in the TPS-5000 and TPS-6000 touchpanels. The only tools required for
installation are a #1 Phillips screwdriver and a grounding strap (or
grounded workstation).
CAUTION: The TPS-XVGA and the touchpanel contain ESD sensitive
devices. Perform the following procedure while wearing a grounding
strap that is properly grounded or on a grounded work station to avoid
damaging the card and/or the touchpanel.
NOTE: If the angle of the touchscreen needs to be adjusted, consult
latest revision of the appropriate operations guide for instructions of how
to use the touchpanel position lock buttons. The latest version of the
operations guide can be obtained from the Products page (PRODUCT
MANUALS section) or Downloads page (MANUAL Library) of
Crestron’s website (www.crestron.com). New users are required to
register to obtain access to the FTP site.
NOTE: The diagrams in this procedure show a TPS-6000 touchpanel
but the steps for installation into the TPS-5000 are identical.
1. If the optional external power pack is utilized, disconnect the
plug of the power pack from the 24VDC 2.0A port on the rear
of the touchpanel base.
2. To prevent errors when re-connecting, label and disconnect any
cables attached to the ports on the rear of the touchpanel base.
3. If necessary, use the touchpanel position lock buttons to adjust
the touchscreen to the maximum (most vertical/upright) angle.
4. To prevent scratching of the screen, place the touchpanel face-
down onto a padded surface.
5. To prevent the touchpanel base cover from falling when the
screws are removed, hold the touchpanel base cover in place.

Crestron TPS-XVGA RGB Computer Interface Card for TPS/Tilt Panel
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6. Refer to the diagram below. Using a #1 Phillips screwdriver,
loosen and remove the eight screws that secure the touchpanel
base cover.
Installation Diagram 1 of 7 -Remove Touchpanel Base Cover Screws
TPS-6000
ZA*****
SEEMANUAL
FCC ID:EROTPS-6000
C000000
USEPOWERPACKPW-2420RU
ELECTRONICS, INC
Rockleigh,NJ07647
U.S.A.
ELECTRONICS, INC
Rockleigh,NJ07647
U.S.A.
CLEAN PANEL WITH SOFT CLOTH ONLY
READ INSTRUCTION MANUAL BEFORE OPERATING
NO USER SERVICABLE PARTS UNDER THIS COVER
7. Place the touchpanel upright on the work surface.
8. As shown below, remove the touchpanel base cover by raising
it upwards and rearward.
Installation Diagram 2 of 7 -Remove Touchpanel Base Cover

RGB Computer Interface Card for TPS/Tilt Panel Crestron TPS-XVGA
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9. Refer to the diagram below. Using a #1 Phillips screwdriver,
loosen, remove and discard the two screws that secure the RGB
port blank plate. From the inside of the touchpanel base,
remove the plate and discard.
Installation Diagram 3 of 7 -Remove RGB Port Blank Plate
CAUTION: During the next step, to prevent tearing or distorting the
touchpanel label, tighten the plate mounting screws only to the
specification described.
10. Refer to the diagram on the next page. Orient the RGB port
access plate (supplied) with the offset facing the rear of the
touchpanel base and position to the inside of the touchpanel
base port. Install the two plate mounting screws (supplied),
tighten to finger-tight then, using a #1 Phillips screwdriver,
tighten an additional 1/16-turn.

Crestron TPS-XVGA RGB Computer Interface Card for TPS/Tilt Panel
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Installation Diagram 4 of 7 -Install Port Access Plate
CAUTION: To minimize possible damage during shipping, the TPS-
XVGA contains packing material between the fan assembly and the card.
The packing material must be removed to prevent over-heating of the
card during operation. If not removed, refer to “Preparation” that begins
on page 4for instructions.
NOTE: The TPS-XVGA touchpanel interface connector pins are more
easily inserted by gently “rocking” the TPS-XVGA side-to-side while
pressing onto connector.
11. As shown on the next page, insert the computer video connector
of the TPS-XVGA through the RGB port on the rear of the
touchpanel base. Align the pins on the touchpanel interface
connector of the card with the touchpanel motherboard
connector. DO NOT force pins into connector. Press the
TPS-XVGA until pins are fully seated. Make sure that the
screw holes of the card align with the mounting posts on the
motherboard.

RGB Computer Interface Card for TPS/Tilt Panel Crestron TPS-XVGA
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Installation Diagram 5 of 7 -Install TPS-XVGA
12. Refer to the diagram below. Install the four card mounting
screws (supplied), tighten to finger-tight then, using a #1
Phillips screwdriver, tighten an additional 1/8-turn.
Installation Diagram 6 of 7 -Install TPS-XVGA Mounting Screws

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13. Position the touchpanel base cover onto the base.
14. Hold the touchpanel base cover in place and position the
touchpanel face-down onto a padded surface to prevent
scratching of the screen.
15. Re-install the eight base cover screws to finger-tight then,
using a #1 Phillips screwdriver, tighten an additional 1/8-turn.
NOTE: The TPS-IMC or optional TPS-IMW serves as an interface for
the touchpanel. To connect the audio from the source computer to the
touchpanel, consult the TPS-IMC or TPS-IMW Operations Guide (Doc.
5856 or 5857, respectively). The latest revision can be obtained from the
Products page (PRODUCT MANUALS section) or Downloads page
(MANUAL Library) of Crestron’s website (www.crestron.com). New
users are required to register to obtain access to the FTP site.
16. Refer to the diagram below. At the rear of the touchpanel base,
attach a computer video cable (not supplied) from the computer
video port to the RGB port of the touchpanel. If applicable,
attach the audio cable connector from the TPS-IMC or optional
TPS-IMW to the AUDIO port of the touchpanel.
Installation Diagram 7 of 7 -Attach Computer Video Cable & Audio Cable
HEADPHONES AUDIO LANRS-232 24VDC 2.0A
AUDIO CABLE,
IF APPLICABLE COMPUTER VIDEO CABLE
NET/VIDEO RGB
17. Re-connect any cables that were disconnected in step 2to the
appropriate ports on the rear of the touchpanel base.
18. If the optional external power pack is utilized, connect the
output plug of the power pack to the 24VDC 2.0A port on the
rear of the touchpanel base.

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Touchpanel Setup
Configuring the Touchpanel
To configure the touchpanel for RGB computer video input, consult the
latest revision of the TPS-5000 or TPS-6000 Operations Guide (Doc.
5863 or 5864, respectively). The latest version of the Operations Guide
can be obtained from the Products page (PRODUCT MANUALS
section) or the Downloads page (MANUAL Library) of Crestron’s
website (www.crestron.com). New users are required to register in order
to obtain access to the FTP site.
Configure the touchpanel with the TPS-XVGA properly installed. Upon
entering the Setup Menu, an RGB button will be available and displayed.
Selection of this button opens the RGB Menu from which RGB settings
are adjusted.
SIMPL™Windows®Programming
No special programming is required in SIMPL Windows for TPS-XVGA
operation.
NOTE: Join number remapping allows the Isys touchpanel to perform
features in a new way. One group of features pertains specifically to use
of the RGB Computer Interface Card. Refer to the latest revision of the
Join Number Remapping Reference Guide (Doc. 5969) for specific
details. This document can be obtained from the Downloads page
(MANUAL Library, search for JNR.PDF) of Crestron’s website
(www.crestron.com).
VT Pro-e Setup
In order for the RGB video to be displayed, the TPS-XVGA must be
installed into the proper expansion slot of the TPS-5000 or TPS-6000 and
a RGB window object must reside on a page within the uploaded VT
Pro-e touchpanel project. If the card is not present, the Viewport will
display a warning message during the upload and the RGB window
would be blank. For details regarding RGB window objects, refer to the
VT Pro-e help file.

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Problem Solving
Troubleshooting
The table below provides corrective action for possible trouble situations.
If further assistance is required, please contact a Crestron customer
service representative.
TPS-XVGA Troubleshooting
TROUBLE POSSIBLE
CAUSE(S) CORRECTIVE ACTION
Vertical refresh rate
from computer too
high.
At PC, adjust vertical refresh rate to
within the maximum input rate.
Improper video
connection. Verify proper connections at touchpanel RGB port and computer.
Incorrect
firmware/software. Upgrade firmware/software versions.
Incorrect VT Pro-e
project file loaded. Make sure that RGB window object resides in project, re-compile, and reload.
TPS-XVGA
improperly installed. Check that RGB button on the Setup Menu is displayed. If not, card is not
being recognized by the touchpanel.
Verify that the "Installation and Hookup"
procedure in this guide has been
performed correctly.
Damaged connector
pins. Inspect connector pins. If bent, carefully re-straighten. If broken, contact Crestron
customer service.
Display is distorted
in RGB window. Touchpanel not configured correctly.
Refer to the "Configuring the Touchpanel"
section of this guide for reference to the
appropriate touchpanel operations guide.
In the display properties of the computer,
deselect the monitor energy saving
features.
If serial mouse control driver is installed,
touch the touchscreen to deactivate the
energy saving features.
Touchpanel not
receiving computer
audio.
Problem with
TPS-IMC or optional
TPS-IMW.
Refer to "Problem Solving" in TPS-IMC or
TPS-IMW Operations Guide (Doc. 5856
or 5857, respectively) *
RGB window has
display when
computer turns-on
but then no display.
Energy saving
features of monitor
in computer are
activated.
RGB window of
touchpanel has no
display.
*The latest revision can be obtained from the Products page (PRODUCT
MANUALS section) or Downloads page (MANUAL Library) of Crestron’s
website (www.crestron.com). New users are required to register to obtain access
to the FTP site.

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Further Inquiries
If after reviewing this Operations & Installation Guide, you cannot locate
specific information or have questions, please take advantage of
Crestron's award winning customer service team by calling:
•In the US and Canada, call Crestron’s corporate headquarters at
1-888-CRESTRON [1-888-273-7876] or 1-201-767-3400.
•In Europe, call Crestron International at [phone].
•In Asia, call Crestron Asia at [phone].
•In Latin America, call Crestron Latin America at
[phone].
For local support from exclusive Crestron factory-trained personnel call:
•In Australia, call Soundcorp at [phone].
•In New Zealand, call Amber Technologies at [phone].
Future Updates
As Crestron improves functions, adds new features, and extends the
capabilities of the TPS-XVGA, additional information may be made
available as manual updates. These updates are solely electronic and
serve as intermediary supplements prior to the release of a complete
technical documentation revision.
The Downloads page of the Crestron website (www.crestron.com) directs
the reader to the location and description of each update. Check the site
periodically for update availability and its subjective value. New users
are required to register in order to obtain access to the FTP site.
Future Firmware Upgrades
As Crestron improves functions, adds new features, and extends the
capabilities of the TPS user interfaces, firmware upgrades may be made
available. The upgrade files can be obtained from the What’s New page
(Touchpanels section) or the Downloads page (TOUCHPNL Library) of
Crestron’s website.

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Appendix: Optional Touchpanel Setups
Optional touchpanel setups that utilize the TPS-XVGA include serial
mouse control driver software and instructions to integrate a Boeckeler
Pointmaker® Video Marker telestrator with the touchpanel and Cresnet
system.
Serial Mouse Control Driver
The serial mouse control driver software allows the TPS touchpanel to
function as a touchscreen monitor. The driver enables a physical press on
the touch screen to simulate a computer mouse, and thus control the
movement of the cursor. The driver is compatible with Microsoft®
Windows™95/98/Me and NT/2000. The latest version of the driver and
documentation (Serial Mouse Control Driver Programmer’s Guide, Doc.
5916) can be obtained from the What’s New page (Touchpanels section,
search for PC Serial Mouse Driver) or Downloads page (TOUCHPNL
Library, search for TPAD2560.EXE) of Crestron’s website
(www.crestron.com). New users are required to register in order to obtain
access to the FTP site.
NOTE: This software is licensed for use only in conjunction with the
TPS-XVGA, TPS-XVGA-BV and TPS-XVGAL cards.
The serial mouse control driver may be operated via the following
options:
•RS-232 port located on the rear of the TPS touchpanel base
•CNMSX internal COM port, one COM port required
•CNRACKX/-DP with optional CNXCOM-2 RS-232/422/485
Expansion Card, one COM port required
•ST-COM, one COM port required (CNMSX/CNRACKX
required in Cresnet system)
•CEN-COM, one COM port required (CNMSX/CNRACKX
with optional CNXENET/+ Ethernet Expansion Card required
in Cresnet system)
Contact Crestron customer service for further information.

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Telestrator Video Annotation Device
TPS touchpanels equipped with TPS-XVGA expansion cards can be
integrated with the Boeckeler Pointmaker® Video Marker (model
PVI-83) telestrator, a video annotation device by Boeckeler Instruments
(www.pointmaker.com). This device (acquired separately) is used to
enhance a video presentation by enabling users to emphasize key points
or annotate details of an image. By utilizing the touch screen instead of a
light pen and digitizing tablet, users draw and point on video or computer
images by pressing and dragging a finger over the screen. In addition, a
solid background can replace the video input to create an “electronic
chalkboard.”
NOTE: Installation of the serial mouse control driver software is not
required for telestrator operation.
For further information, refer to the latest revision of Pointmaker
Telestrator (Doc. 5929). This document can be obtained from the
Downloads page (MANUAL and TOUCHPNL Libraries) of Crestron’s
website (www.crestron.com). Search for TELE.PDF. New users are
required to register in order to obtain access to the FTP site.