Cretors T-3000 User manual

T3000-M-A/E-S
May 2003
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176 MITTEL DRIVE, WOOD DALE, IL 60191
T-3000, T-3000 PLUS AND PROFITEER
POPCORN MACHINE
SERVICE MANUAL
100/120 Vol ,
50 or 60 Hz
120 Vol ,
Single Phase, 60 Hz
230 Vol ,
Single Phase, 50 Hz
Included in his manual:
*One Pop Op ion
*Sal /Sugar Op ion

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READ and UNDERSTAND these ser icing, and safety
instructions before operating or ser icing this popcorn
machine

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TABLE OF CONTENTS
I. Safe y Aler Symbol……………………………………………………….3
II. Safe y Firs ………………………………………………………………….3
III. In roduc ion…..……………………………………………………………3
IV. Purpose of Manual………………………………………………………...4
V. Produc Iden ifica ion……………………………………………………..4
VI. Principles of Popcorn Machine Opera ion………………………………4
VII. Con rol Swi ches……………………………………………………………5
VIII. Opera ing Ins ruc ions……………………………………………………..5
IX. Sani a ions Ins ruc ions……………………………………………………7

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I. SAFETY ALERT SYMBOL
The symbol shown below is used to call your attention to instructions concerning your personal
safety and the safety of others. Watch this symbol. It points out important safety precautions. It
means ATTENTION! Become Aler ! Your personal safe y is involved! Read the message that
follows and be alert to the risk of personal injury or death.
II. SAFETY FIRST
The information in this manual is essential for the safe installation and
maintenance of your Cretors popcorn machine. The manual must be read
and understood before installing and operating the equipment, or equi alent
training must be pro ided.
"The employer shall instruct each employee in the recognition and a oidance
of unsafe conditions and the regulations applicable to his work en ironment
to control or eliminate any hazards or other exposure to illness or injury".
Ref.: 29 CFR 1926.20 (b)(4)(a)(2)
It is understood that safety rules within indi idual companies ary. If a
conflict exists between the safety procedures contained in this manual and
the rules of a using company, the more stringent rule should take
precedence.
III. INTRODUCTION
This manual is filled with time-sa ing and money-sa ing information regarding your Cretors
popcorn machine. There is nothing more important than the safety aids and warnings that are
found throughout this document. The Safety Alert Symbol is used to identify topics of primary
safety concern where er they appear. Furthermore, a separate section has been included which
deals exclusi ely with ser ice and accident pre ention.
If, after re iewing this manual, anything is unclear or technical problems are encountered, contact
the distributor from whom you purchased your machine for assistance and if there are any
additional questions, feel free to contact our Customer Ser ice Department at the address and/or
phone number listed on the back co er of this manual. Always ha e the model and serial number
of your machine a ailable to assist in obtaining the correct information.

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IV. SPECIFICATIONS
A. ELECTRICAL SPECIFICATIONS
T-3000 Popcorn Machines are a ailable in any of the following Electrical configurations.
120 Volt, Single Phase, 60 Hz
230 Volt, Single Phase, 50 Hz
B. SIZE SPECIFICATIONS:
MODEL T-3000 T-3000 12 OZ. ELECTRIC COUNTER MODEL
Capacity: 12 oz. All-Steel Kettle, 280 one-ounce ser ings per hour
Electrical: 1800 watts
Dimensions: 21-1/2"D x 24-1/2"W x 34.5" H - - - - 54.6 cm D x 62.2 cm W x 87.6 cm H
Net Weight: 85lbs. (35.6 kg.)
MODEL T-3000 PLUS T-3000 PLUS 12 OZ. ELECTRIC COUNTER MODEL
Capacity: 12 oz. All-Steel Kettle, 240 one-ounce ser ings per hour
Electrical: 2260 watts
Dimensions: 21"D x 24"W x 34.5" H - - - - 54cm D x 62 cm W x 87.6 cm H
Net Weight: 85lbs. (35.6 kg.)
MODEL PT14C PROFITEER 14 OZ. ELECTRIC COUNTER MODEL
Capacity: 14 oz. All-Steel Kettle, 280 one-ounce ser ings per hour
Electrical: 1850 watts
Dimensions: 22"D x 28"W x 34-1/2" H - 55.8 cm D x 71.2 cm W x 87.6 cm H
Net Weight: 85lbs. (35.6 kg.)
V. PURPOSE OF MANUAL
This instruction manual is intended to familiarize owners with the ser icing
and safety procedures associated with your Cretors popcorn machine.
This manual should be kept a ailable to maintenance personnel. A person
who has not read and understood all ser ice and safety instructions is not
qualified to ser ice the popcorn machine.
VI. INSTALLATION INSTRUCTIONS
A. Loca ion

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Choose a location for your Cretors popcorn machine to maximize the ease of operation and
maintenance procedures. Check your local building and fire codes for location restrictions.
B. Power Supply
1. Check the nameplate to determine the required power supply.
If the supply cord is damaged, it must be replaced by Cretors’, or by a Cretors’
appro ed ser ice agent, or a similarly qualified person in order to a oid a hazard.
Connect your popcorn popper only to the correct power source. Failure to do so may
result in personal injury or death and may damage your machine.
2. C. Cretors and Company recommends dedicated circuits for the T-3000 popcorn
machine. The T-3000 model popcorn machine requires dedicated circuits to a oid a
oltage drop in the supply wire. Check your local electrical codes regarding fuse or
circuit breaker requirements.
Make certain the Rocker Switches on the popcorn popper are in the off position when
plugging into power source. Failure to do so may result in damage to your machine or
present a shock hazard.
C. Connec ing Machine o Power Supply
Perform work only on de-energized circuits. Failure to do so may lead to electrical
shock resulting in personal injury or death.
1. Make certain that power supply circuit breakers are in the off position.
2. Push the plug completely into the receptacle. If the cord has a twist lock plug be
sure to turn to lock in position. Turn on the power supply circuit breakers and then
turn on the machine Rocker Switch.
VII. SERVICE INSTRUCTIONS
In the case of improper ser ice, qualified personnel only should perform the following
diagnostic checks, and, if necessary, corresponding adjustments and repairs. Many of
the following procedures present an electrical shock hazard and can cause serious
injury or death.
A. Par s
When ordering parts, refer to the parts diagram included with this manual. Always supply
the serial number, model number, and oltage of your T-3000 popcorn machine.
If the supply cord is damaged, it must be replaced by Cretors’, or by a Cretors’ appro ed
ser ice agent, or a similarly qualified person in order to a oid a hazard.
B. Ke le Tempera ure Con rol

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1. THERMOSTAT OPERATION
a. The thermostat is installed as a safety de ice to pre ent o erheating of the kettle if
the machine should be left unattended momentarily while in operation. The
operation of the thermostat is indicated by the kettle indicator light. The thermostat
is located in the kettle. The indicator light should stay on for most of the popping
cycle. The indicator light should go off 10-20 seconds before the corn finishes
popping and the kettle is dumped. If the indicator light goes out 30 seconds or more
before the corn finishes popping, the thermostat may be set too low and be in need
of adjustment. See instructions below to adjust the thermostat.
If set too high (o er 500°F 260
o
C), the thermostat can cause a serious fire hazard.
b. Repair part thermostats shipped from the factory ha e been factory adjusted to
switch off the current to the heating elements when the kettle temperature reaches
465° F (240
o
C). The factory setting should pro e satisfactory; howe er, each
thermostat must be checked after installation to confirm correct operation. To adjust
the thermostat, perform the following operations:
2. THERMOSTAT ADJUSTMENT
a. Locate the plugged thermostat adjustment hole on the bottom of the kettle retainer
and remo e the plug.
b. Turn on the kettle heat.
c. Locate pyrometer o er thermostat.
d. Set temperature so that the power to heat elements is cut off at the correct
temperature.
KETTLE SALTED CORN SUGAR CORN
12 OZ. 465º F. (240º C) 390º F. (193º C)
14 OZ.
e. To adjust thermostat, insert a flat blade screwdri er into the slotted adjustment
screw and turn COUNTER- CLOCKWISE to raise the temperature or CLOCKWISE
to lower the temperature.
f. Do not adjust more than one-quarter turn at a time. Check temperature after each
one-quarter turn adjustment.
g. If no pyrometer is a ailable, the thermostat may be adjusted by obser ing the
operation of the indicator light as described in the Thermostat Operation section.
Adjust the thermostat so that the kettle heat is turned off 10 to 20 seconds before the
corn finishes popping and the kettle is dumped

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WARNING! If the corn has dried out, it may not finish popping at normal
temperature, and the light may appear to go out early. DO NOT ADJUST KETTLE
TEMPERATURE BASED ON POOR QUALITY CORN.
Do not adjust the temperature so high that the pan smokes at the end of the popping
cycle. If set too high (o er 500°F or 260oC), the kettle can become a serious fire hazard.
h. Your final setting should allow the indicator light to cycle off 10 - 20 seconds prior to
dumping the kettle.
i. Obser e two or three cycles of correct operation to be certain e erything is working
correctly.
C. Ke le Removal
To remo e the kettle assembly, perform the following operations:
1. Unplug the popcorn machine from the power supply. Make sure the kettle is not
hot.
2. Unplug the kettle from the top of the machine by twisting and pulling the plug out
of the receptacle.
3. Remo e the kettle retaining spring to release the kettle.
Use proper lifting techniques when remo ing the kettle assembly to a oid injury
to back.
4. Slide kettle away from you towards the front of the machine.
5. Turn the kettle upside down and remo e the screws that clamp the flexible conduit
where it enters the pan.
6. Remo e the nuts on the retainer.
7. Lift the retainer off the kettle and feed cable in through fitting. If carbon has formed,
careful tapping with a wood or other soft faced hammer around the edge of the
retainer will break it loose.
8. When remo ing nuts and spacers from the threaded studs on the bottom of the pan,
do not wipe off the sil er lubricant. Without this lubricant (NEVER SEEZ) the nuts
may freeze on the studs and cause the studs to break when the nuts are turned, in an
attempt to remo e them.
D. Ke le Alignmen
1. The kettle le el adjustment is made by remo ing the Dump Column Co er to gain
access to the le eling arm.

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2. Loosen the two screws holding the le eling arm in place. Hold le eling arm tight
against the tension spring and mo e kettle up or down until the kettle is le el; then
tighten screws.

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VIII. TROUBLE SHOOTING
PROBLEM POSSIBLE CAUSE ACTION
Popping is slow. Incorrect amount of corn and
oil used.
Refer to the chart located in the
Operations Manual.
Kettle indicator light goes out
more than 30 seconds before
the corn finishes popping.
Temperature is set too low.
(Refer to Thermostat
Adjustment.)
Voltage may be low. Check the oltage at the circuit
breaker with the kettle heat on.
Extension cords or inadequate
wiring will pro ide full
oltage, if no load is applied.
Once the kettle heat and
auxiliaries are turned on, the
oltage may drop 5 to 10 olts.
Indicator light stays on. One of the elements in multi-
element pans may ha e failed.
Use an ammeter to diagnose.
Check the amperage draw of
the heating elements, by using
a clamp-on ammeter.
1. Remo e the top of the
machine by remo ing
the screws that hold the
top panel and lift the
top off.
2. Turn on the kettle heat.
3. If machine has one-pop
option shut off the oil
switch and press the
One-Pop button.

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Do not adjust the temperature so high that the pan smokes at the end of the popping
cycle. If set too high (o er 500°F or 260oC), the kettle can become a serious fire hazard.
Kettle Wire Color Elements 120V Amps
12 oz. brown 5801-A 12.5 amps
blue
Kettle Wire Color Elements 230V. Amps
12 oz. brown 5801-E 6.52 amps
blue
PROBLEM ACTION
A low reading may indicate a problem in the kettle. One
or more of the heat elements may not be functioning
properly. If the element is not functioning, the possible
causes are:
1. The element has burned out.
2. A lead wire has burned off one of the element
terminals due to a loose connection.
In either case the kettle must be
remo ed and the problem identified.
1. Remo e kettle. (See section
Kettle Remo al for instructions.)
2. Check for short circuits inside the
kettle.
3. If wires must be replaced, be sure
to use nickel wire supplied by
Cretors. Con entional copper or
“sto e” wire will ha e limited
life.
4. Make a isual check for broken,
loose, burned or heat damaged
wires. If there are no ob ious
broken or loose wires shorting
out on the kettle, the elements
must be checked.
5. Perform a continuity test on the
elements. It is possible that one
of the elements has burned
through the insulation and the
casing is shorting out directly to
the kettle bottom.
Con inui y Tes and Ohms Tes
When checking the Ohms, make sure that the meter probes are making good contact on the
terminals. Remo e the nickel buss bars that connect the electrical terminals on the heat elements.
Using a multimeter, check each element between the following points:
Terminal to terminal Ohms Reading 120V - 19.2 Ω
100V - 10 Ω
230V - 76.8 Ω
No continuity-burned element; replace.

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First terminal to element case Continuity to case from terminal indicates a
grounded element; replace.
No continuity - functioning properly
Second terminal to element case Continuity to case from terminal indicates a
grounded element; replace.
No continuity - functioning properly
Replace failed heat element with identical units a ailable from your local dealer or from Cretors.
Reassemble and reinstall kettle assembly onto the machine.
PROBLEM POSSIBLE CAUSE ACTION
Kettle will not heat. The motor, light or any of
the other components do not
work.
Check power supply:
1. Is it plugged in?
2. Is the receptacle li e?
3. Is the machine plugged into the proper
oltage?
(Measure with oltmeter and compare to
specification on nameplate of machine.)
Problem is in the machine. Check the amperage draw of the heating element
by using a clamp-on ammeter.
Check to determine whether or not heating
element has failed.
a. At room temperature, the thermostat should be
calling for heat and pro iding power. To insure
the One Pop button is working properly.
Unplug the main power cord. With top co er
remo ed, unplug the two wire connected to the
One-Pop switch. Then using a Multi-Meter
check for continuity across the two terminals of
the switch when the switch is pressed. If no
continuity replace switch.
b. With all wires reattached, plug main power
cord in. Turn on the kettle heat switch and
press the One Pop button. Check the input on
the relay coil. Terminals #1 and #0. For a 120V
machine the reading will be 120V and for a
230V machine it should be 230V.
c. If the oltage is correct on the relay coil and the
pilot light and kettle heat are not on. With a
oltmeter check the output on the relay. From
terminal #1 or the neutral from the heat switch
to terminal #8. The reading should be 120V for
domestic machines and 230V for export
machines. If no reading, replace relay.

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Some of the following procedures are performed with the power on. As with any
electrical repairs, there is a shock hazard present.
Do not attempt electrical repairs on the power supply circuit unless you are
qualified to do so. The electrical shock associated with line oltages can cause
serious injury or death.
PROBLEM POSSIBLE CAUSE ACTION
Corn Burns Agitator is not working. Check to be certain the stirrer
blade is on the bottom of the pan
and is stirring the corn.
Does the agitator dri eshaft engage the
blade center and turn it?
See section Kettle Alignment for
instructions.
Does the kettle sag when corn is added
to the kettle causing the agitator to
disengage?
See section Return Spring
Adjustment for instructions.
Check motor connections. Loose wire.
The motor is bad. Replace.
The correct amounts of corn and oil
were not used.
See Operations Manual for correct
amounts.
Temperature is set too high. Adjust temperature. See Kettle
Temperature Control.

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This manual is filled with time-sa ing and money-sa ing information regarding your Cretors
popcorn popper. There is nothing, howe er, more important than the safety aids and warnings
found throughout this document.
If you ha e any questions, contact your local distributor and if there are any additional questions,
feel free to contact the Customer Ser ice Department at C. Cretors and Company.
Additional copies of this manual can be obtained from C. Cretors and Company at the address
listed below. Please pro ide model and serial number when requesting additional copies of this
manual. There will be a nominal charge for additional copies.
Cretors guarantees this machine to be free of defects in parts, materials and workmanship for two
years. Please take this time to fill out the factory registration card and return it to the factory to
acti ate your warranty. If you ha e any questions concerning the Cretors' warranty, please contact
your local distributor or the Customer Ser ice Department at C. Cretors and Company.
C. CRETORS AND COMPANY
176 MITTEL DRIVE
WOOD DALE, IL 60191
PHONE [phone], FAX [phone]
WEB SITE: http://www.cretors.com Email: postmaste[email protected]m