D-Link DCM-604 Series User manual

Revision 1.0
February 2012

DCM-604 Series EMTA Embedded Multimedia Terminal Adaptor
User’s Manual
FCC Statement
This device complies with Class B Part 15 of the FCC Rules. The device generates, uses
and can radiate radio frequency energy and, if not installed and used as instructed, may
cause harmful interference to radio communication. Only Coaxial cables are to be used
with this device in order to ensure compliance with FCC emissions limits. Accessories
connected to this device by the user must comply with FCC Class B limits. The
manufacturer is not responsible for any interference which results from use of improper
cables, or which results from unauthorized changes or modifications to the device.
"A Minimum 26 AWG Line Core should be used for connection to the cable modem"
Warranty
Items sold by manufacturer/distributor/agent, hereinafter called "Seller", are warranted only
as follows: Except as noted below Seller will correct, either by repair or replacement at its
option, any defect of material or workmanship which develops within one year after
delivery of the item to the original Buyer provided that evaluation and inspection by Seller
discloses that such defect developed under normal and proper use. Repaired or replaced
items will be further warranted for the unexpired term of their original warranty. All items
claimed defective must be returned to Seller, transportation charges prepaid, and will be
returned to the Buyer with transportation charges collect unless evaluation proves the item
to be defective and that the Seller is responsible for the defect. In that case, Seller will
return to Buyer with transportation charge prepaid. Seller may elect to evaluate and repair
defective items at the Buyer's site. Seller may charge Buyer a fee (including travel
expenses, if needed) to cover the cost of evaluation if the evaluation shows that the items
are not defective or that they are defective for reasons beyond the scope of this warranty.
The Seller makes no warranty concerning components or accessories not manufactured
by it. However, in the event of failure of such a part, Seller will give reasonable assistance
to Buyer in obtaining from the manufacturer whatever adjustment is reasonable in light of
the manufacturer's own warranty. Seller will not assume expense or liability for repairs
made outside the factory by other than Seller's employees without Seller's written consent.
SELLER IS NOT RESPONSIBLE FOR DAMAGE TO ANY ASSOCIATED EQUIPMENT,
NOR WILL SELLER BE HELD LIABLE FOR INCIDENTAL, CONSEQUENTIAL, OR
OTHER DAMAGES. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES
EXPRESSED OR IMPLIED INCLUDING THE IMPLIED WARRANTY OF
"MERCHANTABILITY" AND "FITNESS FOR PARTICULAR PURPOSE."
Trademarks
All trademarks are the property of their respective owners.
2

DCM-604 Series EMTA Embedded Multimedia Terminal Adaptor
User’s Manual Table of Contents
1.INTRODUCTION................................................................................................4
FEATURES ...................................................................................................................4
SYSTEM REQUIREMENTS.............................................................................................4
UNPACKING AND INSPECTION .....................................................................................4
SAFETY PRECAUTIONS ................................................................................................5
2.HARDWARE OVERVIEW................................................................................6
FRONT PANEL AND LEDS...........................................................................................6
REAR PANEL AND HARDWARE CONNECTIONS ............................................................7
3.ETHERNET INSTALLATION..........................................................................8
4.INSTALLING THE USB DRIVER FOR WINDOWS VISTA / XP / 2003....9
5.WEB MANAGEMENT.....................................................................................11
5.1 ENTER MODEM'S IP ADDRESS .......................................................................11
5.2 STATUS .........................................................................................................11
5.2.1 Software Status ...........................................................................................12
5.3BASIC............................................................................................................12
5.3.1 DHCP..........................................................................................................12
5.4 ADVANCED .......................................................................................................13
5.4.1 Options........................................................................................................13
5.4.2 IP Filtering ..................................................................................................14
5.4.3 MAC Filtering.............................................................................................14
5.4.4 Port Filtering...............................................................................................15
5.4.5 Forwarding..................................................................................................15
5.4.6 Port Triggers ...............................................................................................16
5.4.7 DMZ Host...................................................................................................16
5.5PARENTAL CONTROL ....................................................................................17
5.6WIRELESS .....................................................................................................19
5.6.1 Radio...........................................................................................................19
5.6.2 802.11 Primary Network.............................................................................19
5.6.3 Access Control............................................................................................19
5.6.4 Advanced ....................................................................................................20
5.6.5 Bridging ......................................................................................................20
5.6.6 WMM..........................................................................................................21
5.6.7 Guest Network ............................................................................................21
5.7MTA.............................................................................................................22
5.7.1 Status...........................................................................................................22
6.TROUBLESHOOTING....................................................................................11
APPENDIX: CABLE MODEM SPECIFICATION.............................................269
3

DCM-604 Series EMTA Embedded Multimedia Terminal Adaptor
User’s Manual
1. Introduction
This is a complete DOCSIS 2.0/EuroDOCSIS2.0 compliant cable modem integrate with
VoIP product. It works with all existing DOCSIS/EuroDOCSIS 2.0/1.1/1.0 compliant head-
end equipment and Multiple Service Operator (MSO) networks.
Features
PacketCable 1.5 standard compliant
DOCSIS /EURODOCSIS 2.0 standard compliant.
Support PacketCable MGCP (Media Gateway Control Protocol)
SIP (Session Initiation Protocol) compliant
4 standard RJ45 connector for fast Ethernet with auto-negotiation MDIX functions
USB 1.1 Device
Two Rj11 Foreign Exchange Station (FXS) ports for IP telephony
QoS enhancement
MSO SNMPv3 remote network management
Provide MIBs DOCSIS 1.0/1.1/2.0
Support simultaneous voice and data communications
Echo Cancellation
Voice Active Detection (VAD)
Comfort Noise Generation (CNG)
Web Browser Management auto detect network status
Build-in IEEE802.11n module as AP with miniPCI form factor
System Requirements
IBM Compatible, Macintosh or other workstation supports TCP/IP protocol.
An Ethernet port supports 10Base-T/100Base-TX Ethernet connection or USB-
equipped PC.
Subscribed to a Cable Television company for Cable Modem services.
Unpacking and Inspection
Included in the kit is the following:
1 x EMTA DCM-604
1 x Quick Installation Guide
1 x RJ-45 CAT 5 Cable
Power Supply 12 V/1.0A Switching Power Adaptor 1 each
1 x Manual & USB Driver CD-ROM
1 x Telephone Cord
If any of above items lost or damaged, please contact your retailer or ISP for assistance.
4

DCM-604 Series EMTA Embedded Multimedia Terminal Adaptor
User’s Manual
Safety Precautions
For your protection, observe the following safety precautions when setting up and using
your equipment. Failure to observe these precautions can result in serious personal injury
and damage to your equipment.
Make sure the voltages and frequency of the power outlet matches the electrical
rating labels on the AC Adapter.
Do not place any object on top of the device or force it into a confined space.
Never push objects of any kind through openings in the casing. Dangerous voltages
may be present. Conductive foreign objects could produce a short circuit that could
cause fire, electrical shock, or damage to the equipment.
Whenever there is danger of lightning, disconnect the power cable and the Hybrid-
Fiber Coax cable from the cable modem to prevent damage to the unit. The use of an
AC protection device will not completely protect the cable modem product from
damage caused from the transmission across the Hybrid-Fiber Coax network.
5

DCM-604 Series EMTA Embedded Multimedia Terminal Adaptor
User’s Manual
2. Hardware Overview
Front Panel and LEDs
There are nine Light-Emitting-Diodes (LEDs) located on the front panel provide status
information to the users.
LED NAME COLOR MODE STATUS
On Connected with power
Power Green Off Power failure or disconnect
Blinking TFTP/DHCP in process
On Cable connected
Online Green Off Cable disconnected
Blinking Upstream in process
On Upstream Data traffic
Upload Green Off Without data
Blinking Downstream in process
On Downstream Data traffic
Download Green Off Without data
On Ethernet port 1 linked
LAN1 Green Off Disconnected
On Ethernet port 2 linked
LAN2 Green Off Disconnected
On Ethernet port 3 linked
LAN3 Green Off Disconnected
On Ethernet port 4 linked
LAN4 Green Off Disconnected
On USB linked
USB Green Off USB disconnected
Blinking Off hook
VOIP Green On VoIP linked
Blinking New voice message or in calling
On Line 1 is registered in the network
FXS1 Green Off Line 1 is not registered in the network
Blinking New voice message or in calling
On Line 2 is registered in the network
FXS2 Green Off Line 2 is not registered in the network
Blinking Transmitting
WIFI Green On Connecting
Blinking WPS Activating
On WPS Connected
WPS Blue Off No WPS Connection
6

DCM-604 Series EMTA Embedded Multimedia Terminal Adaptor
User’s Manual
Rear Panel and Hardware Connections
This chapter describes the proper steps for connecting your cable modem. Please be sure
to follow the steps in the sequence outlined below. Failure to do so could result in improper
operation or failure of your cable modem.
Step 1:
Step 1 Connecting
the Coaxial Cable
Step 3 Connecting the
Telephone cord
Power On / Off
Step 2 Connecting to a Network Interface Card
Or Connecting to the USB port on your PC
Step 4 Connecting to
the AC Adapter
Step 5 Adjust the Antenna
Connect a cable by feeding the F-connector on the back of the cable modem. Ensure the
center conductor of the 75 ohm coaxial cable is inserted directly into the center of the F-
connector. Secure the coaxial cable by carefully threading the outer shell of the coaxial
cable connector onto the F-connector in a clockwise direction until tight. Be careful not to
over-tighten the connector or you may damage either the connector or the cable modem.
Step2: Connect the cable modem to an GbE Ethernet 10/100/1000 Mbps Network using a
RJ-45 male-terminated Ethernet cable. This cable modem equips with two Ethernet ports,
you can connect two PCs to the cable modem at the same time if necessary.
Step 3: Connect the telephone sets to TEL1 and TEL2. Use RJ-11 telephone line to
connect TEL1/TEL2 port on the cable modem and telephone socket on telephone.
Step 4: Connect the AC Adapter to the cable modem by inserting the barrel-shaped
connector into the mating power connector on the back of the cable modem. Exercise
carefully to ensure the connectors are properly aligned prior to insertion and ensure the
two connectors engage completely. The cable modem is shipped with an AC adapter.
Remember to use only power adapter that came with the cable modem. Other power
adapters might have voltages that are not correct for your particular cable modem. Using a
power adapter with the wrong voltage can damage the cable modem.
Step 5: Adjust the antenna if necessary.
7

DCM-604 Series EMTA Embedded Multimedia Terminal Adaptor
User’s Manual
3. Ethernet Installation
The LAN port you are using is auto-negotiating 10/100Mbps (Switch) Ethernet Interface.
You can use the Ethernet port to connect to the Internet with an Ethernet network device
such as NIC/Hub/Switch through RJ45.
Before you connect to and install the cable modem, please set the IP address to "Obtain
an IP address automatically" as below and do ensure the TCP/IP protocol is installed on
your system and configured correctly in your PC.
Following is an example of configuring the TCP/IP Protocol on Windows 98 Operating
Systems:
1. Click StartSettingsControl Panel. Double click on the Network icon click
Properties.
2. A list of installed network components appears. Look for an entry named TCP/IP. This
entry may be followed by an arrow and a description of the NIC hardware device
installed in the computer. If you don't see "TCP/IP" listed anywhere in the "The
following network components are installed" box, click the Add button, choose
Protocol, and click the Add button. Select "Microsoft" as the manufacturer and then
scroll down in the list on the right to find "TCP/IP". If you see "TCP/IP" listed, proceed
to step 4.
3. Click the OK button. You will be prompted to insert the Windows 98
installation/upgrade CD.
4. Scroll down in the box until you find a line that says "TCP/IP -> " followed by the name
of your Ethernet adapter. Click on Properties and choose "Obtain an address
automatically" which means that your PC has been configured to use DHCP (Dynamic
Host Configuration Protocol).
5. Click OK.
Congratulations! You have successfully set up your cable modem.
8

DCM-604 Series EMTA Embedded Multimedia Terminal Adaptor
User’s Manual
4. Installing the USB Driver for Windows Vista / XP /
2003
If you connect the Cable Modem to PC via USB port, then your will need to install the USB
driver. Please follow the description below to install the driver for your PC. If you are
connecting the Cable Modem to your PC only using the Ethernet port, please skip this
section.
1. Connect USB cable from PC to cable modem.
2. Connect RF cable and power on cable modem. Wait until it registers. It will take about
40 seconds to 4 minutes, depending on network traffic. Cable modem may reboot if
you previously connect it through Ethernet port.
3. Windows will prompt new hardware found. Insert the Driver CD into your CD-ROM
drive.
4. You may see the below window if you have inserted your Driver CD into your CD-
ROM drive.
5. Select “Install the software automatically (Recommended)” and then click Next.
6. Windows will locate the driver automatically. Please click Continue Anyway to
continue the installation process.
9

DCM-604 Series EMTA Embedded Multimedia Terminal Adaptor
User’s Manual
10
7. Windows shall find the location of USB driver and complete the installation. Click
Finish.
8. For more information, please refer to User’s Manual.

DCM-604 Series EMTA Embedded Multimedia Terminal Adaptor
User’s Manual
5. Web Management
For easy-changing the default setting or quick-checking diagnostics for troubleshooting, a
Web-based GUI is built-in for your access.
5.1 Enter Modem's IP address
Use the following procedures to login to your DCM-604.
1. Open your web browser.
You may get an error message. This is normal. Continue on to the next step.
2. Type the default IP address of the DCM-604 (e.g. 192.168.0.1) and press Enter.
3. The Log In page appears. Type the user name (admin) and your password
(password) in the respective fields.
There are seven categories in this web management including Status, Basic, Advanced
and Firewall. The following sections describe their details.
5.2 Status
The Status page shows hardware and software information about the DCM-604 that may
be useful to your cable service provider.
11

DCM-604 Series EMTA Embedded Multimedia Terminal Adaptor
User’s Manual
5.2.1 Software Status
The Software page shows how long the DCM-604 has operated since last being powered
up, and some key information the DCM-604 received during the initialization process with
your cable service provider.
If Network Access shows “Allowed,” then your cable service provider has configured
the DCM-604 to have Internet connectivity. If Network Access shows otherwise, you
may not have Internet access, and please contact your cable service provider for
assistance.
5.3 Basic
The Basic page contains the basic features of DCM-604 including Setup, DHCP and
Backup
5.3.1 DHCP
The DHCP page allows you to activate/deactivate the DHCP server function of the DCM-
604, and, if the DHCP server is activated, to see DHCP leases it has provided.
With this function activated, your cable service provider’s DHCP server provides one IP
address for the DCM-604, and the DCM-604’s DHCP server provides IP addresses,
starting at the address you set in Starting Local Address field, to your PCs. A DHCP
server leases an IP address with an expiration time.
To set the maximum number of PCs to which the DCM-604 will issue IP addresses, enter
it in the Number of CPEs box and then click Apply. (CPE is another term sometimes
used for PC.)
12

DCM-604 Series EMTA Embedded Multimedia Terminal Adaptor
User’s Manual
The table on the bottom of this page shows the information of DHCP clients including the
IP and MAC addresses of each PC. Since MAC addresses are unique and permanently
fixed into hardware, you can identify any PC listed by its MAC address. The DCM-604
provides leases for 3600 seconds (default), and has an automatic renewal mechanism that
will keep extending a lease as long as the associated PC remains active.
You can cancel an IP address lease by selecting it in the DHCP Client Lease Info list and
then clicking the Force Available button. If you do this, you may have to perform a DHCP
Renew on that PC, so it can obtain a new lease.
5.4 Advanced
The Advanced page allows you to enable/disable some advanced features of the DCM-
604.
5.4.1 Options
The Options page allows you to enable/disable some advanced features supported by
DCM-604
.
Check the option you want to use and click Apply button to enable the function(s).
WAN Blocking: To prevent others on the WAN side from being able to ping your
DCM-604. With WAN Blocking on, your DCM-604 will not respond to pings it receives,
effectively “hiding” your gateway.
Ipsec PassThrough: To enable IpSec type packets to pass through between WAN
and LAN.
PPTP PassThrough: To enable PPTP type packets to pass through between WAN
and LAN.
Remote Config Management: To make the Web Management pages of your DCM-
604 accessible from the WAN side. Page access is limited to only those who know the
DCM-604 access password you set in the Status--Security page.
When accessing the DCM-604 from a remote location, you must use HTTP port 8080
and your IP address. This is the "WAN IP address" that appears at the Basic--Setup
13

DCM-604 Series EMTA Embedded Multimedia Terminal Adaptor
User’s Manual
page. For example, if this IP address were 211.20.15.28, you would navigate to http://
211.20.15.28:8080 to reach the DCM-604’s Web Management page from a remote
location.
Multicast Enable: To enable multicast traffic to pass through between WAN and LAN.
You may need to enable this to see some types of broadcast streaming and content
on the Internet, such as webcasting of a popular live event.
UPnP Enable: UPnP (Universal Plug and Play) offers pervasive peer-to-peer network
connectivity of PCs of all form factors, intelligent appliances, and wireless devices.
UPnP architecture leverages TCP/IP and the Web to enable seamless proximity
networking in addition to control and data transfer among networked devices in the
home, office, and everywhere in between.
5.4.2 IP Filtering
The IP Filtering page enables you to enter the IP address ranges of PCs on your LAN that
you don’t permit to have outbound access ability to the WAN. These PCs can still
communicate with each other on your LAN, but packets they originate to WAN addresses
are blocked by the DCM-604.
To enable IP Filtering feature of DCM-604, check the Enable box and click Apply button.
5.4.3 MAC Filtering
The MAC Filtering page enables you to enter the MAC address of specific PCs on your
LAN that you don’t permit to have outbound access ability to the WAN. These PCs can
still communicate with each other through the DCM-604, but packets they send to WAN
addresses are blocked.
14

DCM-604 Series EMTA Embedded Multimedia Terminal Adaptor
User’s Manual
To enable MAC filtering feature of DCM-604, enter the MAC address of the LAN device
and click Apply button.
5.4.4 Port Filtering
The Port Filtering page allows you to enter ranges of destination ports (applications) that
you don’t want your LAN PCs to send packets to. Any packets your LAN PCs send to
these destination ports will be blocked. For example, you could block access to worldwide
web browsing (HTTP port 80) but still allow email service (SMTP port 25 and POP3 port
110).
To enable port filtering, enter the Start port and End port for each range. Then select its
protocol form the drop-down list and check the Enable box, and click Apply button. To
block only one port, set both Start and End ports the same.
5.4.5 Forwarding
For communications between LAN and WAN, the DCM-604 normally only allows you to
originate an IP connection with a PC on the WAN; it will ignore attempts of the WAN PC to
originate a connection onto your PC. This protects you from malicious attacks from
outsiders. However, sometimes you may wish for anyone outside to be able to originate a
connection to a particular PC on your LAN if the destination port (application) matches one
you specify.
The Forwarding page allows you to specify up to 10 rules.
15

DCM-604 Series EMTA Embedded Multimedia Terminal Adaptor
User’s Manual
Using the Port Forwarding page, you can provide local services (web servers, FTP servers,
mail servers, etc) for people on the Internet or play Internet games. A table of commonly
used port numbers is also provided.
5.4.6 Port Triggers
The Port Triggers page allows you to configure dynamic triggers to specific devices on the
LAN. This allows for special applications that require specific port numbers with bi-
directional traffic to function properly. Applications such as video conferencing, voice,
gaming, and some messenging program features may require these special settings.
Port Triggering is an elegant mechanism that does the forwarding for you, each time you
play the game.
You can specify up to 10 port ranges on which to trigger.
5.4.7 DMZ Host
The DMZ page allows you to configure a specific network device to be exposed or visible
directly to the WAN (public Internet). Setting a host on your local network as demilitarized
zone (DMZ) forwards any network traffic that is not redirected to another host via the port
forwarding feature to the IP address of the host (PC). This designates one PC on your
LAN that should be left accessible to all PCs from the WAN side for all ports. For example,
16

DCM-604 Series EMTA Embedded Multimedia Terminal Adaptor
User’s Manual
if you locate a HTTP server on this machine, anyone will be able to access that HTTP
server by using your DCM-604’s IP address as the destination. This may be used when
problem applications do not work with port triggers. The setting of “0” indicates NO DMZ
PC.
5.5 Parental Control
5.5.1 User Setup
This page allows configuration of users. “White List Only” feature limits the user to visit
only the sites, specified in the Allowed Domain List of his/her content rule.
5.5.2 Basic Setup
This page allows basic selections of rules which block certain Internet content and certain
Web sites. When you change your Parental Control settings, you must click on the
appropriate “Apply”, “Add” or “Remove” button for your new setting to take effect. If you
refresh your browser’s display, you will see the currently active settings.
17

DCM-604 Series EMTA Embedded Multimedia Terminal Adaptor
User’s Manual
5.5.3 Time of Day Access Policy
This page allows configuration of time access policies to block all internet traffic to and
from specific network devices based on time of day setting.
5.5.4 Event Log
This page displays Parental Control event log reporting.
18

DCM-604 Series EMTA Embedded Multimedia Terminal Adaptor
User’s Manual
5.6 Wireless
5.6.1 Radio
The Wireless Connection Stage Configuration of the Wireless Radio includes current
country and channel number.
5.6.2 802.11 Primary Network
The 802.11 Primary Network allows configuration of the Primary Wireless Network and its
security settings.
5.6.3 Access Control
This page allows configuration of the Access Control to the AP as well as on the
connected clients.
19

DCM-604 Series EMTA Embedded Multimedia Terminal Adaptor
User’s Manual
5.6.4 Advanced
This page allows configuration of data rates and WiFi thresholds.
5.6.5 Bridging
This page allows configuration of WDS features.
20