D-Link COVR-C1203 User manual

COVR-C1203 Dual Band Whole Home Wi-Fi System
FAQ _English Ver.1.0
HW Version
Firmware Version
App Name
App Version
A1
1.01
D-Link Wi-Fi
Android: v1.0.4 build 11
iOS: v1.0.4 build 18
Written By
Customer Service Department I of DHQ on Mar 14th, 2018

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Revision History
Revision
Date
Description
1.00
March 14th, 2018
First Release

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Contents
Tutorial Videos............................................................................................... 4
Device Setup/Installation.............................................................................. 5
Q1: How do I set up my network with COVR-C1203?............................................. 5
Method 1: Using the D-Link Wi-Fi App ................................................................. 5
Method 2: Using the web UI ............................................................................... 0
Q2: How is the COVR-C1203 Whole Home Wi-Fi solution different from our other Wi-Fi
solutions? ........................................................................................................ 7
Q3: Why does my Covr Point keep losing connection? ........................................... 8
Q4: Which of the two ports can be used as WAN port?........................................... 9
Q5: Can I add more Covr Points to my network?................................................. 10
Q6: How large is the coverage range of COVR-C1203?......................................... 11
Q7: If I don’t have ISP service at home, can I still create a LAN environment using
COVR-C1203?................................................................................................. 12
Q8: Does COVR-C1203 support Alexa? .............................................................. 13
Q9: How do I log in to my Covr Router?............................................................. 14
Q10: How do I change the admin password on my router?................................... 15
Q11: How do I change the wireless settings?...................................................... 16
General Settings .......................................................................................... 18
Q12: How do I set up parental control features? ................................................. 18
Q13: How do I clone my PC MAC address to the router? ...................................... 20
Q14: How do I configure DHCP IP reservation settings? ....................................... 23
Q15: How do I change the router’s IP address? .................................................. 25
Q16: How do I enable remote management for my router? .................................. 27
Q17: Does COVR-1200 support bridge mode?..................................................... 29
Q18: Does COVR-C1203 support VLAN?............................................................. 30
Q19: Can I adjust the 2.4G or 5G wireless bands for COVR-C1203? ...................... 31
Firmware Upgrade/Checking ....................................................................... 32
Q20: How do I upgrade my Covr Router’s firmware? ........................................... 32
Q21: How do I check the firmware version of my COVR-1203 system? .................. 35
Factory Reset............................................................................................... 37
Q22: How do I reset my Covr router to factory default settings? ........................... 37
Q23: How do I backup/restore the configuration settings of my Covr router? ......... 38
Definitions ................................................................................................... 40
Q24: What is WPS? ......................................................................................... 40
Q25: What is MU-MIMO?.................................................................................. 41
Guest Zone Setting ...................................................................................... 42
Q26: How do I enable Guest Zone/Guest Access on my Covr router?..................... 42
Connection Checking/Troubleshooting ........................................................ 44
Q27: How many simultaneous users can my Wi-Fi network handle? ...................... 44

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Q28: My router is dropping connections, how to fix this? ..................................... 45
Q29: What can I do if I’m having wireless connection problems? .......................... 46
Q30: Why won’t my VoIP device work with my router? ........................................ 47
Port Forwarding/Virtual Server Setting ....................................................... 50
Q31: How do I enable DMZ on my router? ......................................................... 50
Q32: How do I open ports on my router? ........................................................... 52
Website Filter Setting .................................................................................. 57
Q33: How do I set up a website filter on my router?............................................ 57
System Log & Statistics ............................................................................... 60
Q34: How do I check the system log of my router? ............................................. 60
Q35: How do I check network statistics for my router? ........................................ 64
DNS/DDNS................................................................................................... 65
Q36: How do I configure Dynamic DNS on my router?......................................... 65
Q37: How do I disable DNS relay? .................................................................... 67
QoS Setting.................................................................................................. 69
Q38: How do I configure QoS on my router? ...................................................... 69
Time/Schedule ............................................................................................ 71
Q39: How do I configure the time on my router? ................................................ 71
Q40: How do I create a schedule on my router? ................................................. 74
Advanced Application................................................................................... 76
Q41: How do I connect two routers together? .................................................... 76

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Tutorial Videos
COVR-C1203
https://www.youtube.com/watch?v=or3CZR3n3_k [promotional video]
https://www.youtube.com/watch?v=3IVUGAGhHB0 [promotional video]
https://www.youtube.com/watch?v=6cabNo1P9ak&feature=youtu.be
COVR-P2502
https://www.youtube.com/watch?v=fYITgIzMeNs [promotional video]
COVR-2202
https://www.youtube.com/watch?v=8MLmABho23A [promotional video]
COVR-3902
https://www.youtube.com/watch?v=7SwoRw4DTNY [promotional video]

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Device Setup/Installation
Q1: How do I set up my network with COVR-C1203?
Method 1: Using the D-Link Wi-Fi App
Step 1: Download the D-Link Wi-Fi app from the App Store or Google Play:
Step 2: Launch D-Link Wi-Fi App. Tap Install Your Device and select COVR-1203 from the list. Follow
the on-screen instructions to complete the setup:

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Step 3: Follow the instructions below to complete the setup:
(1) Select COVR-C1203 from the list and tap NEXT.
(2) Select “Create a new Covr network” and tap NEXT:

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(3) Unplug your modem or gateway. Plug one end of the included Ethernet cable into port 1on the
Covr Point labeled A, and plug the other end of Ethernet cable into your modem or gateway, then
power the modem back on. Next, connect the power adapter and plug in Covr Point A:

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(4) Connect your mobile device or tablet to the Wi-Fi network (SSID) printed on the device label or
included Wi-Fi configuration card (The default name will be in the format: “dlink-xxxx”). Once
connected, return to the app and tap NEXT to continue:
(5) Your mobile device or tablet will now connect to your COVR-C1203 system:

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(6) If a PPPoE connection is detection, enter your PPPoE user name and password provided by your ISP,
then tap NEXT:
(7) Enter a Wi-Fi name (SSID) and password for your Covr Wi-Fi network, then tap NEXT:

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(8) Enter an admin password. This password will be used to access the web UI and the Wi-Fi app for
both the COVR router and COVR Point. Tap NEXT to continue:
(9) A summary page will display your settings. Tap SAVE to save your settings:

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(10) Place the remaining Covr Point(s) anywhere between Covr Point A and the area where you would
like to extend your whole home Wi-Fi to:
Note: Check the LED indicator on your Covr Points to ensure a good connection.
-Solid white: Strong signal.
-Blinking white: Weak signal. Move your Covr Point(s) closer to the Covr Point A until the LED
turns solid white.
-Blinking Amber: Covr Point(s) can’t receive signal. Move your Covr Point(s) closer to the Covr
Point A until the LED turns solid white.

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(11) You can connect your devices to your Covr Wi-Fi network through any of the Covr Points using
your Wi-Fi name and password. Tap FINISH to complete the setup process:

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(12) On the home page of the D-Link Wi-Fi app, you can now see your COVR-C1203 COVR router and
COVR points:
The device icon with a crown sign indicates the COVR Router.
Note: The below chart lists the supported COVR models of D-Link Wi-Fi app:
App
Supported Models
D-Link Wi-Fi
COVR-3902, COVR-C1200/C1202/C1203, COVR-P2502, COVR-2202

Method 2: Using the web UI
Step 1: Connect the power adapter and plug in the Covr Point labeled A(Covr Router):
Step 2: Wait for the device to boot up. When the Covr LED starts blinking amber, connect your PC or
laptop to the Wi-Fi name (SSID) printed on the back of the device, or on the included Wi-Fi
Configuration Card:
Step 3: Type http://covr.local./ into a web browser and follow the on-screen instructions to complete
the setup:

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Step 4: The first time you log in, the wizard will automatically start. Plug one end of Ethernet cable
into port 1on the COVR router (Covr Point A), and plug the other end of the Ethernet cable into your
modem or gateway. Click Next to continue.

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Step 5: The router will automatically detect your connection type. If you are using PPPoE, you will be
prompted to enter your PPPoE user name and password (see step 6). For cable and dynamic
connections, if detected, go to step 8.
If the router cannot detect your connection type, the following screen will appear. Select the type of
Internet connection you have and click Next. If you have a static connection, select Static IP
Address Connection and you will be prompted to enter the IP address, subnet mask, default
gateway, and DNS server(s) address(es).

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Step 6: If you are using PPPoE (connecting behind modem), enter your PPPoE user name and
password. Click Next to continue.
Step 7: Enter a Wi-Fi network name (SSID) and a Wi-Fi password. This name and password will be
assigned to both the 2.4GHz and 5GHz bands on all Covr Points. Click Next to continue.

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Step 8: Enter an admin password for your COVR devices. This password will be used to access the web
UI and the D-Link Wi-Fi app. Write it down and then click Next to continue.
Step 9: A summary page will display your settings. If you want to make changes, click Back,
otherwise, click Next to continue.

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Step 10: Click Finish to save your settings.
Now you can plug in the remaining COVR Point(s) and place them anywhere you want to extend your
whole home Wi-Fi to.
The remaining Covr Points will automatically synchronize with COVR Point A and obtain its
configuration settings.
Check the LED indicator on your Covr Points to ensure a good connection.
-Solid white: Strong signal.
-Blinking white: Weak signal. Move your Covr Point(s) closer to the Covr Point A until the LED
turns solid white.
-Blinking Amber: Covr Point(s) can’t receive signal. Move your Covr Point(s) closer to the Covr
Point A until the LED turns solid white.
Note: You can turn off the LED (for both COVR router and COVR point(s):
Please launch your browser and enter http://covr.local./ into the address bar. Then log in and follow
the steps below:
Step 1: Click Management -> System Admin: