D-Link DVX-2002F User manual

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Contents
SAFETY NOTICE...................................................................................................................................5
1 OVERVIEW ............................................................................................................................................. 6
1.1 BRIEF INTRODUCTION OF DVX SERIES 6
1.2 MAIN FEATURES 7
1.3 MODULES 9
1.4 MECHANICAL DESIGN 9
1.4.1 DVX-2002F...................................................................................................................... 9
1.4.2 DVX-2005F.................................................................................................................... 10
1.5 MODEL COMPARISON TABLE 11
1.6 ENVIRONMENTAL REQUIREMENTS 11
1.7 PACKAGE CONTENTS 11
1.8 COMPATIBLE ENDPOINTS 13
2 GETTING STARTED................................................................................................................................ 14
2.1 CONNECT DVX IPPBX TO YOUR LAN 14
2.1.1 System Login................................................................................................................. 14
2.1.2 Configure Network Profiles............................................................................................ 16
2.2 USER EXTENSIONS 17
2.2.1 New Extensions............................................................................................................. 17
2.2.2 Other Extension Ranges ............................................................................................... 18
2.3 IP EXTENSION REGISTRATION 18
2.3.1 Desktop IP phones ........................................................................................................ 18
2.3.2 Softphone on Windows PC ........................................................................................... 19
2.3.3 Softphone on Android phone, iPhone or iPad............................................................... 20
2.4 PHONE PROVISIONING 21
2.4.1 Phone Provisioning by PnP........................................................................................... 21
2.4.2 Phone Provisioning by DHCP ....................................................................................... 23
2.5 ANALOG EXTENSIONS 23
2.6 EXTENSION STATUS 23
2.7 ADVANCED EXTENSION CONFIGURATIONS 24
2.7.1 Edit Properties of One Extension .................................................................................. 24
2.8.2 Search Extension .......................................................................................................... 26
2.8.3 Edit Properties of Multiple Extensions........................................................................... 26
2.8.4 Upload/Download Extensions ....................................................................................... 28
3 IPPBX BASIC ......................................................................................................................................... 29
3.1 TRUNKS 29
3.1.1 VoIP Trunks ................................................................................................................... 29
3.1.2 FXO and GSM Trunks ................................................................................................... 31

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3.2 OUTBOUND ROUTES 33
3.2.1 Dial Rules ...................................................................................................................... 34
3.2.2 Dial Plans ...................................................................................................................... 35
3.3 INBOUND CONTROL 37
3.3.1 Inbound Destinations..................................................................................................... 37
3.3.2 IVR................................................................................................................................. 37
3.3.3 Ring Group .................................................................................................................... 40
3.3.4 Call Queue..................................................................................................................... 41
3.3.5 Time Based Rules ......................................................................................................... 44
3.3.6 Office Closed Timing..................................................................................................... 46
3.3.7 Inbound Routes ............................................................................................................. 47
4. IPPBX ADVANCED................................................................................................................................ 49
4.1 GLOBAL IPPBX ADVANCED SETTINGS 49
4.1.1 General.......................................................................................................................... 49
4.1.2 Global Analog Settings.................................................................................................. 50
4.1.3 Global SIP Settings ....................................................................................................... 52
4.1.4 Global IAX Settings ....................................................................................................... 55
4.2 VIRTUAL FAX 56
4.2.1 Receive Fax................................................................................................................... 56
4.2.2 Send Fax ....................................................................................................................... 57
4.3 VOICEMAIL 58
4.3.1 General Voicemail Options............................................................................................ 58
4.3.2 Playback Voicemail on the phone ................................................................................. 59
4.3.3 Voicemail to Email......................................................................................................... 59
4.3.4 Playback Voicemail from Web GUI ............................................................................... 62
4.4 CONFERENCE 63
4.4.1 Static Conference.......................................................................................................... 63
4.4.2 Dynamic Conference..................................................................................................... 64
4.5 MUSIC SETTINGS 65
4.6 DISA 66
4.7 FOLLOW ME67
4.8 CALL FORWARD 68
4.8.1 Configure from the Web ................................................................................................ 68
4.8.2 Configure from the Phone ............................................................................................. 69
4.9CALL TRANSFER 70
4.10 ONE NUMBER STATIONS 71
4.11 PAGING AND INTERCOM 72
4.12 WEB EXTENSIONS 73
4.13 PIN SETS74
4.14 CALL RECORDING 75
4.14.1 Record All Calls........................................................................................................... 75
4.14.2 One Touch Recording.................................................................................................. 75
4.15 SMART DID 76
4.16CALLBACK 77

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4.17 PHONE BOOK 78
4.18 LDAP SERVER 79
4.18.1 LDAP Server Settings.................................................................................................. 79
4.18.2 Synchronize Contacts with LDAP Server.................................................................... 80
4.18.3 LDAP Client Settings................................................................................................... 80
4.19 FEATURE CODES 82
5. NETWORK SETTINGS ........................................................................................................................... 86
5.1 NETWORK BASIC 86
5.1.1 IPv4 Settings ................................................................................................................. 86
5.1.2 IPv6 Settings ................................................................................................................. 88
5.1.3 VLAN Settings............................................................................................................... 89
5.2 STATIC ROUTING 90
5.3 VPN 91
5.3.1 L2TP VPN...................................................................................................................... 91
5.3.2 PPTP VPN..................................................................................................................... 94
5.3.3 OpenVPN ...................................................................................................................... 97
5.3.4 IPSec VPN..................................................................................................................... 98
5.3.5 N2N VPN Client........................................................................................................... 102
5.4 DHCP SERVER 102
5.4.1 DHCP Service.............................................................................................................. 102
5.4.2 DHCP Client List.......................................................................................................... 103
5.4.3 Static Mac.................................................................................................................... 103
5.5 DDNS 104
5.6 SNMPV2 105
5.7 TR069 106
6. SECURITY .......................................................................................................................................... 107
6.1 FIREWALL 107
6.2 SERVICE 109
6.3 FAIL2BAN 110
7. REPORTS ........................................................................................................................................... 112
7.1 REGISTER STAT US 112
7.1.1 SIP User Status............................................................................................................112
7.1.2 IAX2 User Status..........................................................................................................112
7.1.3 SIP Trunk Status...........................................................................................................113
7.1.4 IAX2 Trunk Status.........................................................................................................113
7.2 FAX LIST 114
7.3 RECORD LIST 114
7.3.1 Call Recording..............................................................................................................114
7.3.2 Conference...................................................................................................................115
7.3.3 One Touch Recording...................................................................................................115
7.3.4 Call Recording Playback ..............................................................................................116
7.4 CALL LOGS 117

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7.5 SYSTEM LOGS 117
8. SYSTEM ADVANCED .......................................................................................................................... 119
8.1 TIME SETTINGS 119
8.1.1 NTP...............................................................................................................................119
8.1.2 Manual Time Set ......................................................................................................... 120
8.2 DATA STORAGE 120
8.2.1 USB Data Storage....................................................................................................... 121
8.2.2 FTP Data Storage........................................................................................................ 121
8.3 MANAGEMENT 123
8.3.1 User Management....................................................................................................... 123
8.3.2 Set System Voice Prompts.......................................................................................... 124
8.4 BACKUP 124
8.4.1 Take a Backup............................................................................................................. 124
8.4.2 Upload Backup File ..................................................................................................... 125
8.5 TROUBLESHOOTING 125
8.5.1 Ping.............................................................................................................................. 126
8.5.2 Traceroute.................................................................................................................... 126
8.5.3 TCPDUMP................................................................................................................... 127
8.5.4 Channel Monitor .......................................................................................................... 128
8.6 RESET &REBOOT 128
8.6.1 Reset ........................................................................................................................... 129
8.6.2 Reboot......................................................................................................................... 129

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Safety Notice
Please read the following safety notices before installing or using this IP PBX. They are crucial for
safe and reliable operation of the device. Failure to follow the instructions contained in this
document may result in damage to your PBX and void the manufacturer’s warranty.
1. Please use the external power supply which is included in the package. Other power
supplies may cause damage to the device, affect performance or induce noise.
2. Before using the external power supply in the package, please check your building power
voltage. Connecting to Inaccurate power voltage may cause fire and damage.
3. Please do not damage the power cord. If the power cord or plug is impaired, do not use it.
Connecting a damaged power cord may cause fire or electric shock.
4. Ensure the plug-socket combination is accessible even after the PBX is installed. In order to
service the PBX it will need to be disconnected from the power source.
5. Do not drop, knock or shake the device. Rough handling can break internal circuit boards.
6. Do not install the device in places where there is direct sunlight. Also do not place the
device on carpets or cushions. Doing so may cause the device to malfunction or cause a fire.
7. Avoid exposing the device to high temperature (above 40°C), low temperature (below -10°C)
or high humidity. Doing so could cause damage and will void the manufacturer warranty.
8. Avoid letting the device come in contact with water or any liquid which would damage the
device.
9. Do not attempt to open the device. Non-expert handling of the device could cause damage
and will immediately void the manufacturer warranty.
10. Consult your authorized dealer for assistance with any issues or questions you may have.
11. Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the device.
12. Wipe the device with a soft cloth that has been slightly dampened in a mild soap and water
solution.
13. If you suspect your device has been struck by lightning, do not touch the device, power plug
or phone line. Call your authorized dealer for assistance to avoid the possibility of electric
shock.
14. Ensure the PBX is installed in a well-ventilated room to avoid overheating and damaging the
device.
15. Before you work on any equipment, be aware of any hazards involved with electrical
circuitry and be familiar with standard practices for preventing accidents if you are in a situation
that could cause bodily injury.

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1 Overview
1.1 Brief Introduction of DVXSeries
DVX Series IP Phone System is the most innovative solution for VoIP telecommunication in the
SMB (Small and Medium-sized Business) market. They provide not only traditional PBX
functionality such as automated attendant and voicemail, but also offer many
advanced telephony features, including remote extensions, remote office connection, IVR, call
recording, call detail records(CDR). All of these can serve to greatly enhance business operations
at reduced operational cost.
In this manual, we will introduce how to install and configure the DVX-2002Fand2005F IPPBX
systems.
Each model is introduced below:
DVX-2002Fhas 2 analog ports installed onboard by default. The available options are detailed
below:
FXS FXO GSM
DVX-2002F
1 1 Optional
0 2 Optional
DVX-2005F consists of two main components：
2005F Main Case
Modules
There are 2 slots in the system and modules can be utilized as in the followingtable.
2005F Slot
2005F Module
Slot 1 Slot 2
4FXS
4FXO
2FXOS
2GSM
4GSM
2WCDMA
4WCDMA

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1.2 Main Features
1. Black List
2. BLF(Busy Lamp Field)
3. Caller ID
4. Call Detail Records (20000 records)
5. Call Center Queues (20)/ Callback
6. Call Parking/ Call Forward/ Call Transfer/ Call Waiting
7. Call Record /Ring Group Record/ Call Queue Record
8. Conference Bridge (20 Conferences)
9. DISA (Direct Inward System Access) /Paging and Intercom
10. DID/Smart DID/ DOD
11. Dial by Name
12. DHCP Server
13. Do Not Disturb(DND)
14. DDNS(Dyndns.org /No-ip.com /zoneedit.com/ freedns.afraid.org/
www.oray.com/ 3322.org)
15. Audio Codec: Opus, G.722/ G.711-Ulaw/ G.711-Alaw/ G.726/ G.729/ GSM/ SPEEX
16. Video Codec: VP8, H.261/ H.263 / H.263+ / H.264
17. Flexible Dial Plan
18. IP Phone Feature Code
19. IPv4 / IPv6
20. One Number Stations
21. Music On Hold
22. Phonebook/LDAP (5000 contacts)
23. Ring Group
24. Speed Dial
25. Skype for SIP
26. SIP/ IAX Extension Registration
27. SNMPv2
28. Static /DHCP /PPPoE Network Access
29. System Backup
30. T.38 Pass-through
31. USB Mobile Hard Disk Record (Scalable)
32. Video Call
33. Voicemail
34. Virtual Fax
35. VPN Server (L2TP / PPTP / OpenVPN/ IPSec, up to 20 connections for VPN clients)
36. VPN Client (L2TP / PPTP / OpenVPN / N2N/ IPSec)

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37. Web-based Administration and configuration
38. Extension User Portal
39. Webdial/ WebRTC
40. IP Phone Provisioning (Akuvox/ Cisco/ Escene/ Fanvil/ Grandstream/ Htek/ Yealink IP Phone)

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1.3 Modules
DVX-2020 Module (for DVX-2005F)
1.4 Mechanical Design
1.4.1 DVX-2002F
DVX-2002F Rear Panel
1 * Reset Button
1 * Power Interface (DC 12V 2A)
2 * Ethernet Interface (WAN/LAN:10/100Mbps)
2 * Analog Ports(FXO/FXS)
1 * ANT Port (GSM)
1 * USB Interface (for storage)
1 * Console Interface
2002F LED Indication
LED Label Function Status Indication
PWR Power Status On Power on
Off Power off
SYS System Status On System initiating
Blink System is functioning
Off System failure

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WAN WAN Status On Connected but no data transmitting
Blink Data transmitting
Off Disconnected
LAN LAN Status On Connected but no data transmitting
Blink Data transmitting
Off Disconnected
1 FXO Status Red Channel available
Blink Channel ringing
Off Channel failure
2 FXS Status Green Channel available
Blink Channel ringing
Off Channel failure
1.4.2 DVX-2005F
DVX-2005F Rear Panel
1 * Reset Button
1 * Power Port (DC 12V 2A)
2 * Ethernet Interface (WAN/LAN:10/100Mbps)
1 * USB Interface
1 * Console Interface
Applicable module for slot1 &2: Analog/ GSM/ WCDMA Module Cards
2005F LED Indications
LED Label Function Status Indication
PWR Power
Status
On Power on
Off Power off
SYS System
Status
On System initiating
Blink System is functioning
Off System failure
WAN WAN Data
Status
On Connected but no data transmitting
Blink Data transmitting
Off Disconnected
LAN LAN Data
Status
On Connected but no data transmitting
Blink Data transmitting

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1.5 Model Comparison Table
Items DVX-2002F DVX-2005F
System
Capacity
Concurrent Calls 15 30
Extension Users 30 100
Voicemail and
Recording
36,000 mins (.gsm) 36,000mins (.gsm)
4000 mins (.wav) 4000 mins (.wav)
Conference Rooms 20 20
Hardware
Capacity
SDRAM 512MB DDR3 1GB DDR3
Memory (default) 16GB SD card 16GB SD card
1.6 Environmental Requirements
Operating Temperature: 0 °C ~40 °C
Storage Tempreture: -20 °C ~ 55 °C
Humidity: 5~95% Non-Condensing
1.7 Package Contents
DVX Main Case 1
Power Adaptor 1
Ethernet Cable 1
Off Disconnected
1-4
(SLOT1/2)
SLOT 1/2
Status
FXS
Green Channel available
Blink Channel ringing
Off Channel failure
FXO
Red Channel available
Blink Channel ringing
Off Channel failure
GSM
Red Channel available
Blink Channel ringing
Off Channel failure
WCDMA Red Channel available
Blink Channel ringing
Off Channel failure

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Quick Installation Guide 1
Warranty Card 1
Rack Mount Ear 2
Screws 10

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1.8 Compatible Endpoints
Any SIP compatible IP Phone (Desktop Phones and Soft Phones for Windows, Linux, iOS and
also Android platforms). Desktop phone examples include: CISCO, Grandstream, Yealink,
Polycom, Snom, Akuvox, Escene, Favil, HTek etc.Soft Phone examples include 3CX, Linphone,
X-Lite, Zoiper etc.
IAX compatible endpoints, for example,Zoiper softphone.
Analog Phones and Fax Machines
Web Extensions (WebRTC)

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2 Getting Started
2.1Connect DVX IPPBX to your LAN
2.1.1 System Login
DVX series IPPBXs are preconfigured with a static IP address of 192.168.1.100 on the devices
WAN port (192.168.10.100 on LAN port). If your network is configured with a different IP range to
the DVXsystem default address, then you will need to change the IP address to something more
appropriatebefore connecting to your local LAN.
Please connect your PC directly to the WAN interface of the IPPBX and change the network
profile of the PCto an IP address of 192.168.1.101 andSubnet mask of 255.255.255.0.
Now you can access the Web interface byinputtinghttps://192.168.1.100:9999 into your Internet
browser address bar and pressing Enter.
You’ll now be presented with a Certificate Error notice as below, please click “Continue to this
website…”and you will be directed to the login page. Please ensure your IE browser version is at
least version 9 or you maynot be able to access the web interface.

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Login page appears as below:
Type inthe default username: admin, and default password: admin to login. After successful login,
you will be notified to change the default admin password. Please follow the instructions within
the notice to do this. To ensure the device is secure, the admin password must be complex so
please set a strong password that uses acombination of letters, numbers and also special

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characters.
Notice:
1. DVX Series IPPBX Web GUI supports the following 11 languages:
English, Chinese, Arabic, Persian, Portuguese, Italian, French, Spanish, Russian, Turkish andThai.
You can select your native language or if this is not available then the most familiar one to login. We are
continuously adding more languages to meet the needs of our customers from all around the world.
2. Extension number can be used to login to the DVX IPPBX Web GUI, for more details please check the DVX user
manual (Ext.User).
3. Operator user can login to the DVX IPPBX Web GUI to monitor the system status and check call logs and faxes.
Login username is operator and password is password.
2.1.2 Configure Network Profiles
Navigate to Web Menu Network Settings-->Network->IPv4 Settings.
DVX IPPBX WAN interface can be configured to operate in Static, DHCP or PPPoE mode. In the
majority of deployment scenario’s it is standard practice to configure the unit in Static mode.
DHCP and PPPoE will be described later in chapter 5.
To configure your DVX system in Static mode, you must assign an available static IP address along
with corresponding subnet mask, gateway and DNS to the WAN interface of the DVX IPPBX. For
example, you could assign an IP address of 192.168.1.189, Subnet Mask: 255.255.255.0, Gateway:
192.168.1.253, DNS: 8.8.8.8.
After modifications are complete, please click the “Save” button to save the configuration. You
will now be presented with a dialog box asking you to reboot the system to make the changes
effective. Please reboot the system and once complete you can connectthe IPPBX to your local

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LAN switch.
2.2 User extensions
Navigate to web menuBasic->Extensions.
This page lists all user extensions on DVX system. Here you can add/bulk add, delete/bulk delete
user extensions and also edit/bulk edit the user extension properties.
By default, 10 extension numbers within the range of 800 to 809 have been created for you to
use.
2.2.1 New Extensions
You can add further extensions one by one by clicking the “New User” button or bulk add
extensions by clicking “Batch Add” button and completing the popup shown below.
Extension Start/Extension End: These two fields define the new extension range to be
generated.
DialPlan:Select a dial plan for the new extensions.
Password: A secure random password consistingofnumbers, letters and special characters is
the recommended choice and can be selected by selecting the“Random” checkbox.

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Alternatively, you can specify the same password for all new extensions. If you choose this
option then please ensure a secure password is set.
2.2.2 Other Extension Ranges
Wehave limited the user extension number range in the DVX IPPBX to be between800 and 899. If
you require more extensions or you want extensions in other number ranges then you need to
change the extension range before you can add new extensions.
Please navigate to web menuAdvanced->Options->General.
In the “Extension Preferences” section you can change the user extension range.
In the above example, the user extension range has been changed to be between 400 and 499. If
you now go back to the extension page you’ll be able to add new extensions within this range.
2.3 IP Extension Registration
2.3.1 Desktop IP phones
The following example details how to register a D-Link DPH-150SE IP phone on your DVX IPPBX
system.
Step 1:
Press the softkey “Status” beneath the phone screen, here you can see the IP Address of the IP
phone.
Step 2:
Open the IP phone web interface by entering the phone IP address into the web browser address
bar.
Step 3:
Default login credentials are username admin and password admin.
Step 4:
After successful login, navigate to the phone web menu VOIP-> S I P, and register an extension
number as below example.

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Server Address: IP address of the DVX IPPBX.
Server Port: SIP service port number, by default this is 5060 and does not require changing.
Authentication User: User extension number from the DVX IPPBX user extension page.
Authentication Password: The password of the extension.
SIP User: The same as Authentication user.
Display Name: Name of the extension user.
Enable Registration: Only when enabled here will the phone register to DVX IPPBX as an
extension.
2.3.2 Softphone on Windows PC
Softphones including 3CX, Bria, Zoiper and many other softphone APPs all work well with DVX
IPPBX. Below is an example of registering Zoiper to DVX IPPBX system as an extension from your
Windows PC.
Step 1:
DownloadZoiper from http://www.zoiper.com/.
Step 2:
Install and run Zoiper on your Windows device.
Step 3:
Click menu “Settings” and select “Create a new account” and select “SIP” protocol and click Next.
Step 4:
Complete the register credentials as in the example below: