Dahua VTO3211D-P2 User manual

Villa Door Station (Version 4.3)
Quick Start Guide
V1.0.
1

I
Foreword
General
This manual introduces the installation, functions and operations of the Villa door station
(hereinafter referred to as "the Device"). Read carefully before using the device, and keep the manual
safe for future reference.
Safety Instructions
The following categorized signal words with defined meaning might appear in the manual.
Signal Words Meaning
WARNING
Indicates a medium or low potential hazard which, if not avoided, could result
in slight or moderate injury.
CAUTION
Indicates a potential risk which, if not avoided, could result in property
damage, data loss, lower performance, or unpredictable result.
NOTE Provides additional information as the emphasis and supplement to the text.
Revision History
Version Revision Content Release Date
V1.0.1 Revise the network disgram April 2022
V1.0.0 First release March 2020
Privacy Protection Notice
As the device user or data controller, you might collect the personal data of others such as their face,
fingerprints, and license plate number. You need to be in compliance with your local privacy
protection laws and regulations to protect the legitimate rights and interests of other people by
implementing measures which include but are not limited: Providing clear and visible identification
to inform people of the existence of the surveillance area and provide required contact information.
About the Manual
The manual is for reference only. Slight differences might be found between the manual and the
product.
We are not liable for losses incurred due to operating the product in ways that are not in
compliance with the manual.
The manual will be updated according to the latest laws and regulations of related jurisdictions.
For detailed information, see the paper user’s manual, use our CD-ROM, scan the QR code or
visit our official website. The manual is for reference only. Slight differences might be found
between the electronic version and the paper version.

II
All designs and software are subject to change without prior written notice. Product updates
might result in some differences appearing between the actual product and the manual. Please
contact customer service for the latest program and supplementary documentation.
There might be errors in the print or deviations in the description of the functions, operations
and technical data. If there is any doubt or dispute, we reserve the right of final explanation.
Upgrade the reader software or try other mainstream reader software if the manual (in PDF
format) cannot be opened.
All trademarks, registered trademarks and company names in the manual are properties of their
respective owners.
Please visit our website, contact the supplier or customer service if any problems occur while
using the device.
If there is any uncertainty or controversy, we reserve the right of final explanation.

III
Important Safeguards and Warnings
This section introduces content covering the proper handling of the device, hazard prevention, and
prevention of property damage. Read carefully before using the device, and comply with the
guidelines when using it.
Operation Requirements
●Check whether the power supply is correct before use.
●Do not unplug the power cord on the side of the device while the adapter is powered on.
●Operate the device within the rated range of power input and output.
●Transport, use and store the device under allowed humidity and temperature conditions.
●Do not drop or splash liquid onto the device, and make sure that there is no object filled with
liquid on the device to prevent liquid from flowing into it.
●Do not disassemble the device without professional instruction.
Installation Requirements
●Do not connect the power adapter to the device while the adapter is powered on.
●Strictly comply with the local electric safety code and standards. Make sure the ambient voltage
is stable and meets the power supply requirements of the device.
●Do not connect the device to two or more kinds of power supplies, to avoid damage to the
device.
●Improper use of the battery might result in a fire or explosion.
●Personnel working at heights must take all necessary measures to ensure personal safety
including wearing a helmet and safety belts.
●Do not place the device in a place exposed to sunlight or near heat sources.
●Keep the device away from dampness, dust, and soot.
●Install the device on a stable surface to prevent it from falling.
●Install the device in a well-ventilated place, and do not block its ventilation.
●Use an adapter or cabinet power supply provided by the manufacturer.
●Use the power cords that are recommended for the region and conform to the rated power
specifications.
●The power supply must conform to the requirements of ES1 in IEC 62368-1 standard and be no
higher than PS2. Please note that the power supply requirements are subject to the device label.
●The device is a class I electrical appliance. Make sure that the power supply of the device is
connected to a power socket with protective earthing.

IV
Table of Contents
Foreword............................................................................................................................................................ I
Important Safeguards and Warnings............................................................................................................. III
1 Network Diagram .......................................................................................................................................... 1
2 Appearance.................................................................................................................................................... 2
VTO2101E-P.................................................................................................................................................................................. 2
2.1.1 Front Panel ...................................................................................................................................................................... 2
2.1.2 Rear Panel ........................................................................................................................................................................ 3
VTO3211D-P................................................................................................................................................................................. 3
2.2.1 Front Panel ...................................................................................................................................................................... 3
2.2.2 Rear Panel ........................................................................................................................................................................ 4
VTO2211G/VTO1201G.............................................................................................................................................................. 6
2.3.1 Front Panel ...................................................................................................................................................................... 6
2.3.2 Rear Panel ........................................................................................................................................................................ 7
3 Installation................................................................................................................................................... 10
Notice ...........................................................................................................................................................................................10
Guidance .....................................................................................................................................................................................10
4 Configuration .............................................................................................................................................. 11
Configuration Process ............................................................................................................................................................11
VDPConfig...................................................................................................................................................................................11
Configuring VTOs.....................................................................................................................................................................11
4.3.1 Initialization ..................................................................................................................................................................11
4.3.2 Configuring VTO Number........................................................................................................................................12
4.3.3 Configuring Network Parameters.........................................................................................................................13
4.3.4 Configuring SIP Server..............................................................................................................................................14
4.3.5 Configuring Call No. and Group Call....................................................................................................................15
4.3.6 Adding VTO...................................................................................................................................................................15
4.3.7 Adding Room Number..............................................................................................................................................16
Verifying Configuration..........................................................................................................................................................18
4.4.1 Calling VTH from VTO................................................................................................................................................18
4.4.2 Watching Monitoring Videos on the VTH ..........................................................................................................18
5 App Installation and Adding Device .......................................................................................................... 20
Adding through Wired Network.........................................................................................................................................22
Adding through Soft Access Point (AP) ...........................................................................................................................23
Cybersecurity Recommendations ............................................................................................. 31

1
1Network Diagram
The devices used in the network diagram are for reference only.

2
2Appearance
VTO2101E-P
2.1.1 Front Panel
VTO2101E-P
Table 2-1 Front panel description
No. Name Description
1 MIC Inputs audio.
2 Camera Monitors doorway area.
3 IR illunimation light Provides extra IR light for the camera when it is dark.
4 Light sensor Detects ambient lighting condition.
5 Call button Press the button to call VTH or the management center.
6 Speaker Outputs audio.

3
2.1.2 Rear Panel
VTO2101E-P
Table 2-2 Rear panel description
No. Name Description
1 Network port Connected to the network with network cables.
2 RS-485 ports See Figure 2-3 and Table 2-3.
3 Cable tray You can thread cables through the cable tray.
Cable connection
Table 2-3 Port description
DOOR POWER/485
No. Name No. Name
1 NO 1 +12V
2 NC 2 GND
3 COM 3 RS-485A
4 ALARM IN 4 RS-485B
VTO3211D-P
2.2.1 Front Panel
Number of buttons on the front panel varies on different models. VTO3211D-P2 has two buttons;
VTO3211D-P4 has four buttons. VTO3211D-P4 will be taken as an example.

4
VTO3211D-P
Table 2-4 Front panel description
No. Name Description
1 IR illumination light Provides extra IR light for the camera when it is dark.
2 Camera Monitors doorway area.
3 Speaker Outputs audio.
4 Call button Press the button to call VTH or the management center.
5 MIC Inputs audio.
2.2.2 Rear Panel
VTO3211D-P

5
Table 2-5 Rear panel description
No. Name Description
1 Cable ports See Figure 2-6 and Table 2-6.
2 Cable tray You can thread the cable through the cable tray.
Cable connection
Table 2-6 Cable port description
No. Name No. Name
1 ALM_COM 7 DOOR_FEED
2 ALM_NO 8 DOOR_NC
3 ALM_IN 9 DOOR_COM
4 RS485B 10 DOOR_NO
5 RS485A 11 GND
6 DOOR_OPEN 12 DC 12V

6
VTO2211G/VTO1201G
2.3.1 Front Panel
Front panel of VTO2211G/VTO1201G
Table 2-7 Front panel description
No. Description
1 Camera
2 Press the button to call an indoor monitor VTH or the management center.
3
Indicator light.
Off: The device in standby mode;
Solid green: VTO making a call;
Solid blue: VTO during a call;
Yellowish green: When you unlock the door through VTH while VTO is making a
call.
Bluish red: When you unlock the door through VTH while you are having a call
with the VTO;
Green breathing light: The network is disconnected.
4 Card reader (only for VTO2211G).

7
2.3.2 Rear Panel
Rear panel of VTO2211G/VTO1201G
Table 2-8 Rear panel description
No. Description No. Description
1 Network port 3 Ports
2 SD card cover 4 Tamper button
VTO2211G cable connection

8
Table 2-9 Port description
No. Name No. Name
1 Alarm input device 14 DOOR1_NC
2 Alarm output device 15 Not available
3 DC_IN- 16 DOOR1_COM
4 DC_IN+ 17 Not available
5 ALARM_IN 18 DOOR1_NO
6 +12V_OUT 19 Not available
7 GND 20 GND
8 GND 21 Not available
9 ALARM_NO 22 DOOR1_FB
10 RS485B 23 Not available
11 ALARM_COM 24 GND
12 RS485A 25 Not available
13 Not available 26 DOOR1_PUSH
VTO1201G cable connection
Table 2-10 Port description
No. Name
1 DC_IN-
2 DC_IN+
3–24 Reserved function
Connecting lock cables
Table 2-11 Port description
No. Name No. Name
1 DC_IN- 14 DOOR1_COM
2 DC_IN+ 15 Not available
3 ALARM_IN 16 DOOR1_NO
4 +12V_OUT 17 Not available
5 GND 18 GND

9
No. Name No. Name
6 GND 19 Not available
7 ALARM_NO 20 DOOR1_FB
8 RS485B 21 Not available
9 ALARM_COM 22 GND
10 RS485A 23 Not available
11 Not available 24 DOOR1_PUSH
12 DOOR1_NC 25 Magnetic lock
13 Not available 26 Electric lock

10
3Installation
Notice
Do not install the VTO at places with condensation, high temperature, grease or dust, chemical
corrosion, direct sunlight, or zero shelter.
The installation and adjustment must be finished by professionals, and do not disassemble the
VTO.
Guidance
See Figure 3-1 the installation position. The VTO horizontal angle of view varies with different models,
face the center of the VTO as much as possible.
Installation position reference

11
4Configuration
This chapter introduces how to initialize, connect, and make primary configurations to VTOs and
VTHs to realize basic functions, including device management, calling, and monitoring. For details,
see the user manual.
Configuration Process
Before configuration, check each device and make sure there is no short circuit or open circuit.
Plan IP address for each device, and also plan the apartment number and room number you
need.
Configure VTOs. See "4.3 Configuring VTOs."
1) Initialize VTOs. See "4.3.1 Initialization."
2) Configure VTO numbers. See "4.3.2 Configuring VTO Numbers."
3) Configure VTO network parameters. See "4.3.3 Configuring Network Parameters."
4) Configure SIP Server. See "4.3.4 Configuring SIP Server."
5) Configure target room number and group call. See "4.3.5 Configuring Call No. and
Group Call."
6) Add VTOs to the SIP server. See "4.3.6 Adding VTO."
7) Add room number to the SIP server. See "4.3.7 Adding Room Numbers."
Configure VTHs. See the VTH user's manual.
Verify Configuration. See "4.4 Verifying Configuration."
VDPConfig
You can download the "VDPConfig" and perform device initialization, IP address modification and
system upgrading for multiple devices at the same time. For the details, see the corresponding user's
manual.
Configuring VTOs
Connect the VTO to your PC with network cable, and for first time login, you need to create a new
password for the web interface.
4.3.1 Initialization
The default IP address of VTO is 192.168.1.110, and make sure the PC is in the same network segment
as the VTO.
Connect the VTO to power source, and then boot it up.
Open the internet browser on the PC, then enter the default IP address of the VTO in the
address bar, and then press Enter.

12
Device initialization
Enter and confirm the password, and then click Next.
The email setting interface is displayed.
Select the Email check box, and then enter your Email address. This Email address can be
used to reset the password, and it is recommended to finish this setting.
Click Next. The initialization succeeded.
Click OK.
Login interface
4.3.2 Configuring VTO Number
The VTO number can be used to differentiate each VTO, and it is normally configured according to
apartment or building number.
You can change the number of a VTO when it is not working as SIP server.
The VTO number can contain 5 numbers at most, and it cannot be the same as any room
number.
Log in to the web interface of the VTO, and then the main interface is displayed.

13
Main interface
Select Local Setting > Basic.
Device properties
In the No. input box, enter the VTO number you planned for the VTO you are operating, and
then click Confirm to save.
4.3.3 Configuring Network Parameters
Select Network Setting >Basic.
TCP/IP information
Enter the network parameters you planed, and then click Save.
The VTO will restart, and you need to modify the IP address of your PC to the same network
segment as the VTO to log in again.

14
4.3.4 Configuring SIP Server
The SIP server is required in the network to transmit intercom protocol, and then all the VTO and VTH
connected to the same SIP server can make video calls among each other. You can use VTOs or other
servers as SIP server.
Select Network Setting > SIP Server.
SIP server
Select the server type you need.
If the VTO you are visiting works as SIP server
Select the Enable check box at SIP Server, and then click Save.
The VTO will restart, and after restarting, you can then add VTOs and VTH devices to the
VTO you are operating. See "4.3.6 QAdding VTO and 4.3.7 Adding Room Number."
If the VTO you are visiting does not work as SIP server, do not select the Enable check
box at SIP Server, otherwise the connection will fail.
If other VTO works as SIP server
Select VTO in the Server Type list, and then configure the parameters. See Table 4-1.
Table 4-1 SIP server configuration
Parameter Description
IP Addr. The IP address of the VTO which works as SIP server.
Port 5060
Username Keep the default value.
Password
SIP Domain VDP
SIP Server Username The user name and password for the web interface of the SIP
server.
SIP Server Password
If other servers work as SIP server
Select Express/DSS in the Server Type list, and then see the corresponding manual for
the detailed configuration.

15
4.3.5 Configuring Call No. and Group Call
You need to configure call No. on each VTO, and then all the VTOs can call the defined room when
you press the call button. On the SIP server, you can enable group call function, and when calling a
main VTH, the extension VTHs will receive the call as well.
After enabling or disabling group call function the door station will restart.
Select Local Setting > Basic.
Device properties
In the No. input box, enter the room number you need to call, and then click Confirm to
save. Repeat this operation on every villa VTO web interface.
Log in to the web interface of the SIP server, and then select Local Setting > Basic.
Select the Group Call check box, and then click Confirm.
The VTO will restart, and when calling a main VTH, the extension VTH will receive the call as
well.
4.3.6 Adding VTO
You can add VTOs to the SIP server, and all the VTOs connected to the same SIP server can make
video calls among each other. This section applies to the condition in which a VTO works as SIP server,
and if you are using other servers as SIP server, see the corresponding manual for the detailed
configuration.
Log in to the web interface of the SIP server, and then select Household Setting > VTO No.
Management.
VTO No. management