dallmeier SeMSy iPS 10000 User manual

REV. 1.0.0 | 2021-03-11
SERVICE
SeMSy®Recording Server
iPS 10 000
SOFTWARE VERSIONS 10.7.X

Copyright © 2021 Dallmeier electronic GmbH & Co.KG
The reproduction, distribution and utilization of this document as well as the communication of its contents to others
without express authorization is prohibited. Oenders will be held liable for the payment of damages.
All rights reserved in the event of the grant of a patent, utility model or design.
The manufacturer accepts no liability for damage to property or pecuniary damages arising due to minor defects of
the product or documentation, e.g. print or spelling errors, and for those not caused by intention or gross negligence
of the manufacturer.
Figures (e.g. screenshots) in this document may dier from the actual product.
Specications subject to change without notice. Errors and misprints excepted.
All trademarks identied by ® are registered trademarks of Dallmeier.
Third-party trademarks are named for information purposes only.
Dallmeier respects the intellectual property of third parties and always attempts to ensure the complete identication of third-party trademarks and
indication of the respective holder of rights. In case that protected rights are not indicated separately, this circumstance is no reason to assume that
the respective trademark is unprotected.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org) and cryptographic software
written by Eric Young ([email protected]).

3IPS 10 000 – Firmware Versions 10.7.X| REV. 1.0.0 | © 2021 Dallmeier
Contents
CHAPTER 1: INTRODUCTION 7
1.1 Validity 7
1.2 Disclaimer 7
1.3 Documents 7
1.3.1 This Document 7
1.3.2 Other Applicable Documents 8
1.4 Typographical Conventions 8
CHAPTER 2: SAFETY INSTRUCTIONS 9
CHAPTER 3: GENERAL NOTES 11
1.1 Appropriate Use 11
1.2 Warranty 11
1.3 Mainboard Battery 11
1.4 Approvals/Certications 11
CHAPTER 4: LOGIN 12
1.1 Local Login 12
1.2 Remote Login 13
CHAPTER 5: LICENSES 15
CHAPTER 6: UPDATE 16
1.1 Maintenance License 16
1.2 Implementation 17
CHAPTER 7: SYSTEM PARAMETERS 18
1.1 Default Parameters 18
1.2 Export Parameters 19
1.3 Import Parameters 20
CHAPTER 8: HDDS 21
1.1 Identify 21
1.1.1 Information Dialog 21
1.1.2 Display 22
1.2 Procedure 22
1.3 Exchange 23

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CHAPTER 9: POWER SUPPLY MODULES 26
1.1 Identify 26
1.1.1 Information Dialog 26
1.1.2 Display 27
1.1.3 Status LED 27
1.2 Deactivation 28
1.3 Exchange 28
CHAPTER 10: MAINTENANCE 31

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Introduction
1.1 VALIDITY
This document is valid for the IPS 10000 appliance running the preloaded VideoIP Server software
SeMSy® Recording Server 10.7.X .
1.2 DISCLAIMER
Note that
• certain functions and features are only available if supported by the used hardware.
• the functional range of your device depends on the ordered equipment or device variant and may
dier from the contents of this document.
• certain functions and features may require purchasing a license.
1.3 DOCUMENTS
The product documentation for the respective software includes various documents, as well as addition-
al information, if any, which is provided exclusively via the website www.dallmeier.com.
Read all product documentation for the program carefully and completely before using the software.
Always observe the instructions, notes and warnings contained as well as the technical specications in
the respective product data sheet of the device used.
Keep all documents in a legible condition and in a convenient location for future reference.
Regularly check the website www.dallmeier.com for possible updates to the product documentation.
1.3.1 This Document
This “Service” document contains detailed information on how to maintain the appliance.
The target audience of this document is trained video security system integrators.

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1.3.2 Other Applicable Documents
Specication
The specication document contains detailed technical data, features and characteristics of the device.
The target audience of the document is operators without advanced knowledge.
Commissioning
Instructions for setting up the appliance.
The target audience of the document is trained video security system integrators.
1.4 TYPOGRAPHICAL CONVENTIONS
For reasons of clarity and readability, various text formatting elements and types of emphasis are used in
this document:
NOTICE
NOTICE indicates measures to prevent device and/or property damage due to improper
conguration of the device or faulty operations.
Instructions are indicated by arrows ().
 Always carry out instructions one after the other in the sequence described.
Expressions highlighted in bold and dark gray usually refer to the name of an application, product or
function or indicate a user interface control element (button, check box, drop-down list, menu item, etc.).
Paragraphs in italics provide information on basic principles, special features
and ecient procedures as well as general recommendations.

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Safety Instructions
Only use the units described in this document if they are technically in proper working condition and for
the intended purpose while keeping safety and potential dangers in mind.
Qualied Personnel
The installation, mounting, connection, commissioning and conguration of the units may only be car-
ried out by qualied personnel.
This also applies to the maintenance, testing and repair, whereat the regulations of the DIN VDE 0701
series of standards (repair, modication and inspection of electrical appliances) must be followed.
Regulations
The use of video and audio surveillance systems is, in general, strictly regulated.
Inform yourself about the currently valid laws and regulations regarding data, worker and environmental
protection before using the units and ensure compliance with them.
System Components
Only use internal components that have been tested and approved by Dallmeier.
Inappropriate internal components may cause malfunctions, damages and data loss and may result in
the loss of warranty.
Modications
Do not make any modications to the hardware or software that have not been tested and approved by
Dallmeier.
Inappropriate modications may cause malfunctions, damages and data loss and may result in the loss
of warranty.
Documentation
The product documentation contains several documents which are included in the scope of delivery in a
printed form and/or on a digital medium.
Read the documents included in the delivery carefully and thoroughly.
Always follow the contained instructions, notes and warnings and observe the technical specications in
the product data sheet.
Keep all documents in legible condition and in a suitable location for future reference.
Regularly check the website www.dallmeier.com for the latest updates on product documentation.
Condensation Water
If the units are brought from a cold to a warm environment, resulting condensation water may cause
malfunctions and damages.
In this case, wait (up to 8 hours) until the units have reached room temperature before commissioning.

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Earthing & Equipotential Bonding
For the safety of persons (protection against dangerous contact voltages) and devices (protection against
overvoltages) and the immunity of information and communication technolog equipment to electro-
magnetic interferences (EMI), all protective measures, which are specied by the currently valid DIN,
VDE and ISO standards and which provide for a standard-compliant earthing and a correct equipotential
bonding of electrical and electronic devices, are mandatory and must be fullled by all means.
Lightning Storms
To avoid damage to the units by electrical surge during lightning storms, unplug the units from the
mains power supply (pull out the power plug).
This is also recommended, when the units have been unused for a long period of time.
Operating Conditions
Unfavourable operating conditions can shorten the life of the units and may cause malfunctions, dam-
ages and data loss and may result in the loss of warranty.
Observe the specications given in the technical data, the operating condition requirements and the
maintenance instructions.
Shocks
Shocks can cause malfunctions and damages.
The units may not be moved while in operation.
Foreign Bodies
If objects or liquids get into the units, immediately disconnect them from the power supply (pull out the
power plug).
Contact the sales partner responsible for your area.
Burnt Smell
If you notice burnt smell or formation of smoke from the units, immediately disconnect them from the
power supply (pull out the power plug).
Contact the sales partner responsible for your area.
Opening
The housings of the units may only be opened by qualied personnel for commissioning, inspection,
maintenance and repair.
Disposal
Do not dispose waste electrical and electronic equipment into the household trash.
Disconnect the units from the power supply.
Remove all connected devices.
Return the units to your respective sales partner.

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General Notes
1.1 APPROPRIATE USE
The IPS 10 000 appliance in the MK2 revision combines the recording software SeMSy® Recording Server
(V10) with a reliable and highperformance server hardware. Perfectly matched components ensure high
storage speed and allow the recording of up to 120 high-resolution video streams at a frame rate of 30
fps. The integrated RAID 6 storage system already provides a high storage capacity and can be expanded
by an external RAID 6 JBOD system.
1.2 WARRANTY
The terms and conditions valid at the signing of the contract shall apply.
1.3 MAINBOARD BATTERY
Important basic functions (eg time and hardware settings) can be obtained from a battery on the main
board of the appliance. If the battery is emptied after a certain time (3-6 years), it may cause interference
during the boot process: The appliance will not start after a complete shutdown.
The battery on the mainboard must be replaced only by authorized personnel.
 Contact for an exchange the Dallmeier service.
CAUTION
Injury due to explosion hazard!
 Replace the battery on the main board always by a battery of the same type.
 Dispose of used batteries according to the present instructions
1.4 APPROVALS/CERTIFICATIONS
At the time of the generation of this document, the device was certied als follows:
• CE
• FCC
• ACA
• UL

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Login
After connecting and operating the appliance, the device can be congured locally (monitor) or on the
ethernet (workstation with SeMSy®Compact).
Note the document “Commissioning”. It contains detailed instructions on
mounting, connection assignment and commissioning of the device.
2.1 LOCAL LOGIN
In order to access the conguration interface of the appliance, proceed as follows:
 Move the mouse pointer to the bottom of the screen.
The Login button is displayed.
Fig. 2-1
 Click Login.
The virtual keyboard is displayed.
 Enter the password.
 Conrm with OK.

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The conguration interface is displayed.
Fig. 2-2
 Make the required settings (see below).
 Click Close in order to exit the conguration interface.
2.2 REMOTE LOGIN
A remote login to an appliance in a network is possible via the SeMSy®Compact software application.
 Note the documentation “Operation” of the SeMSy®Compact application.
 Start SeMSy®Compact.
 Scan the network.
 Select the required appliance.
 Open the context menu with a right-click.
 Click NetCong3.
The connection is established.
Fig. 2-3

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Login Mode User Login
 Enter User Name and Password.
 Click Login.
Login Mode Group Login
 Enter the Password.
 Click Login.
The conguration interface is displayed.
Fig. 2-4
 Make the required settings (see below).
 Click Close in order to exit the conguration interface.

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Licenses
Certain features and functions of the software are optional. They are only available if they are ordered
when purchasing the system or subsequently acquired.
Features and functions can also be usually licensed and enabled later. For this purpose may be possibly
required the purchase of a hardware extension in conjunction with a license code.
 Open the License Code dialog via System > Service > Extensions.
Fig. 3-1
 Enter the license code.
 Click OK in order to save the entry.
After the activation of features and functions, a restart of the appliance is
recommended.
 Open the Licenses dialog via System > Info > Licenses.
Fig. 3-2
 Make sure that the feature or function is selected as active.
 Check the functionality of the feature or function.
 Note that more settings are required under certain circumstances.

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Update
The preloaded software SMAVIA Recording Server can be updated to take advantage of new, expanded
and enhanced features. For the implementation of the update, the appliance must be tted with a valid
maintenance license.
4.1 MAINTENANCE LICENSE
The appliance is factory equipped with a 12-month maintenance license. It can be extended from the fac-
tory or later by entering a license code.
The duration of the maintenance license starts from an operating time of 480
hours.
Complete Licensing
Critical to the authorization to perform an update is a complete licensing of the appliance.
An appliance is to be updated in the third year of operation with a newly re-
leased update. In this case, maintenance licenses for the year one (free license)
and for the year two (1st license) and year three (2nd license) are required.
Date of the Update
Critical to the authorization to carry out an update is the date of the update. It must be completely
within the licensed period.
An appliance with maintenance licenses for the rst two years can also be
updated in the third year when the update was released before the expiration
of the license for the second year.
Term of License
The duration of the maintenance license is displayed in the software‘s info dialog and can be accessed via
the network (PService3).
 Open the SW-Maintenance dialog via System > Info > Service.
Fig. 4-1

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 Check the term of the maintenance license.
 Conrm with OK.
4.2 IMPLEMENTATION
The update can be performed over the network with the software PService3 or directly to the appliance
using an USB stick.
NOTICE
Risk of serious system failure!
 Make sure that the appliance is not switched o during the performance of the up-
date or restart.
Note that a reboot of the appliance can be triggered by an unstable power supply or via the contact IN
interface.
 Open the Software Update dialog via System > Service > Software Update.
Fig. 4-2
 Select the storage medium as Source.
 Download the available updates with Load.
 Select the relevant Update File.
 Conrm with OK.
The implementation of the update starts automatically. It must be made no further adjustments. The
update is completed after a nal restart of the appliance.
While the update is performed, no settings or adjustments should be made.
The storage medium should be removed only after the full completion of the
update (restart).

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System Parameters
5.1 DEFAULT PARAMETERS
The original conguration of the SMAVIA Recording Server can be restored by resetting to the default
system parameters.
NOTICE
Data loss
If the device is reset to the default system parameters, all recordings and recording set-
tings will be lost.
 Open the System Parameters dialog via System > System Parameters > Default.
Fig. 5-1
 Click OK.
The default system parameters will be restored.

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5.2 EXPORT PARAMETERS
The system parameters can be exported. After export they can be archived and modied to specic
requirements.
In addition to the system parameters, various log and protocol les are stored.
 Open the Save Conguration dialog via System > System Parameters > Save Conguration.
Fig. 5-2
 Click Search....
 Select the appropriate storage directory as Target.
 Click OK.
The system parameters will be exported.

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5.3 IMPORT PARAMETERS
Secured or modied system parameters can be imported to restore the conguration of the SMAVIA
Recording Server.
NOTICE
Dataloss
System failure
Inappropriate or incorrectly modied system parameters can lead to the loss of record-
ings and a permanent system fault.
 Open the Restore Conguration dialog via System > System Parameters > Restore Conguration.

Fig. 5-3
 Note the detailed explanations in the dialog.
 Click Search USB stick if required.
 Select the required storage medium as a Source.
 Select the relevant import option.
 Finally, click OK in order to start the import.
The saved system parameters will be restored.

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HDDs
The appliance is operated with several hard disks and a RAID system.
 Proceed as described below, to replace a defective hard disk drive.
6.1 IDENTIFY
All hard disks are easily accessible on the front side of the device. First, the defective hard disk drive must
be identied. There are two options available for this purpose: via the information dialog or via the dis-
play on the front side of the appliance.
6.1.1 Information Dialog
In the information dialog comprehensive information about the current status of the hard disk drives
(HDDs) are displayed.
 Open the Info dialog via System > Info.
 Select the HDD Status tab.
Fig. 6-1
black HDD is not mounted
green HDD is active and OK
red HDD is defective
yellow HDD is not active and OK (RAID spare HDD)
orange HDD is in recovery process (RAID)
 Check the status of the hard disk drives.
 Identify the defective hard disk drive.

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6.1.2 Display
The disk status messages are displayed also on the display at the front of the appliance:
Fig. 6-2
HDD is active and OK
HDD is defective
HDD is not active and OK (RAID spare HDD)
HDD is in recovery process (RAID)
HDD is not mounted
 Check the status of the hard disk drives.
 Identify the defective hard disk drive.
6.2 PROCEDURE
The integrated RAID technolog allows continuous recording when a hard disk drive fails. The defective
hard disk drive can be replaced during operation (hot-swap).
Proceed as described below, to ensure the highest possible data security:
Note that
• new HDDs must be tested and released for mounting by Dallmeier (HDD
white list on www.dallmeier.com).
• new HDDs may not be formatted or partitioned.
• HDDs from other devices may not be used.
• the number of sectors is decisive for the capacity of a HDD, not the usually
specied gross capacity (GB).
The capacity of a new HDD must be the same as the capacity of the replaced HDD (or larger).
NOTICE
Possibility of data loss!
 Always replace a defective HDD with a HDD from the same production series with
identical rmware.