Wincor Nixdorf iPOS plus Advanced User manual

iPOS plus Advanced
User Manual

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iPOS plus Advanced
User Manual
Edition June 2017
All brand and product names mentioned in this document are trademarks of their
respective owners.
Copyright © Wincor Nixdorf International GmbH, 2017
The reproduction, transmission or use of this document or its contents is not permitted without
express authority.
Offenders will be liable for damages.
All rights, including rights created by patent grant or registration of a utility model or
design, are reserved.
Delivery subject to availability; technical modifications possible.

Contents
Manufacturer´s Certification ..........................................................1
FCC-Class A Declaration ..................................................................1
Energy Efficiency.............................................................................2
Wireless Declaration of Conformity.................................................2
Important Notes .............................................................................5
Safety Notes ...................................................................................6
Introduction...................................................................................8
About this manual ..........................................................................8
Care of the iPOS plus Advanced.......................................................8
Recycling the iPOS plus Advanced ...................................................9
Warranty......................................................................................10
Lithium Battery.............................................................................11
Unpacking And Checking the Delivery Unit....................................11
Basic settings................................................................................12
Highlights .....................................................................................12
Processors Type.......................................................................12
RAM.........................................................................................12
Mass Storage Options...............................................................12
Display .....................................................................................12
New Interface Ports..................................................................13
Setting Up the Device....................................................................14
Ergonomic Terminal Workplace ....................................................14
Overview......................................................................................16
Front View with Stand...................................................................16
Back View with Stand....................................................................17
.....................................................................................................18
AC Power Adapter ........................................................................19
Front Panel...................................................................................20
Projected Capacitive Touch Screen...............................................21
General Information .....................................................................21
Instructions for Using the Touch Screen ........................................21
Cleaning Instructions ....................................................................22
Resistive Touch Screen .................................................................23
General Information .....................................................................23

Construction of the Resistive Touch Screen...................................23
Instructions for Using the Touch Screen........................................24
Cleaning Instructions ....................................................................24
Planning the installation ..............................................................25
Dimensions...................................................................................25
Desktop version............................................................................25
Wall mount version ......................................................................26
Required operation space.............................................................26
Installation site requirements .......................................................27
Desktop version .......................................................................27
Wall mount version..................................................................27
lnstalling to a stand......................................................................28
Preparing the stand ......................................................................28
Preparing the display....................................................................29
Installing to the stand ...................................................................30
Connector panel...........................................................................34
Connecting cables........................................................................36
Disconnecting cables ....................................................................38
Storage Media..............................................................................40
Replacement of the Hard Disk Drive..............................................40
Second Hard Disk Drive.................................................................43
Installing the second hard disk drive .........................................43
Replacement of the RAM..............................................................48
lnstalling to a wall........................................................................50
Things you need ...........................................................................50
Preparation ..................................................................................52
Connecting the display .............................................................52
Mounting height.......................................................................53
Mounting location....................................................................53
Installation ...................................................................................54
Fix wall mount back plate to the wall........................................54
Fix wall mount front plate to the system...................................55
Secure the system to the wall...................................................56
Peripherals................................................................................... 57
Magnetic Swipe Card Reader (Optional)........................................57
How To Operate.......................................................................57
Cleaning Instructions................................................................58

Waiter Lock (Optional)..................................................................58
Installing peripherals.....................................................................59
Starting Up the System.................................................................62
Error reporting .............................................................................63
Technical Data..............................................................................64
AC Power Adapter ........................................................................65
NFC Module..................................................................................66
I/O Hub.........................................................................................67
Total Available Power ..................................................................69
Appendix......................................................................................70
Approved Printers List...................................................................70
Abbreviations...............................................................................71

Manufacturer´s Certification
01900xxxxx iPOS plus Advanced –User Manual 1
Manufacturer´s Certification
The device complies with the requirements of the
EEC directive 2014/30/EU with regard to ‘Electro-mag-
netic compatibility" and 2014/35/EU “Low
Voltage Directive” and RoHS directive 2011/65/EU.
Therefore, you will find the CE mark on the device or packaging.
In addition, the iPOS plus Advanced has received the UL
symbol and cUL symbol.
FCC-Class A Declaration
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equip-
ment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense. Modi-
fications not authorized by the manufacturer may void users authority to
operate this device.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including
interference that may cause undesired operation.
CAN UCES-3 (A)/NMB-3(A)

Manufacturer´s Certification
01900xxxxx iPOS plus Advanced –User Manual 2
Energy Efficiency
iPOS plus Advanced is tested in an accredited test lab and can meet the Eligi-
bility Criteria for Integrated Desktop laid down in ENERGY STAR version 6.0
for Computers. On a request basis, an application can be made to Energy
Star for listing.
Wireless Declaration of Conformity
Hereby, Wincor Nixdorf declares that this device is in compliance with the
essential requirements and other relevant provisions of Directive
2014/53/EC.
Csěky [Czech]:
Wincor Nixdorf tímto prohlašuje, že tento zařízení je ve
shodě se základními požadavky a dalšími příslušnými
ustanoveními směrnice 2014/53/ES.
Dansk [Danish]:
Undertegnede Wincor Nixdorf erklærer herved, at
følgende udstyr Enhed overholder de væsentlige krav og
øvrige relevante krav i direktiv 2014/53/EF.
Deutsch [German]:
Hiermit erklärt Wincor Nixdorf, dass sich das Gerät in
Übereinstimmung mit den grundlegenden Anforderungen
und den übrigen einschlägigen Bestimmungen der Richt-
linie 2014/53/EG befindet.
Eesti [Estonian]:
Käesolevaga kinnitab Wincor Nixdorf seadme vastavust
direktiivi 2014/53/EÜ põhinõuetele ja nimetatud dire
ktiivist tulenevatele teistele asjakohastele sätetele.
English:
Hereby, Wincor Nixdorf declares that this device is in
compliance with the essential requirements and other rel-
evant provisions of Directive 2014/53/EC.
Español [Spanish]:
Por medio de la presente declara que el dispositivo cumple
con los requisitos esenciales y cualesquiera otras disposi-
ciones aplicables o exigibles de la Directiva 2014/53/CE.
Ελληνική [Greek]:
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Wincor Nixdorf ΔΗΛΩΝΕΙ ΟΤΙ συσκευή
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ
ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 2014/53/ΕΚ.
Français [French]:
Par la présente Wincor Nixdorf déclare que l'appareil est
conforme aux exigences essentielles et aux autres disposi-
tions pertinentes de la directive 2014/53/CE.

Manufacturer´s Certification
01900xxxxx iPOS plus Advanced –User Manual 3
Italiano [Italian]:
Con la presente Wincor Nixdorf dichiara che questo dis-
positivo è conforme ai requisiti essenziali ed alle altre dis-
posizioni pertinenti stabilite dalla direttiva 2014/53/CE.
Latviski [Latvian]:
Ar šo Wincor Nixdorf deklarē, ka ierīce atbilst Direktīvas
2014/53/EK būtiskajām prasībām un citiem ar to saistīta-
jiem noteikumiem.
Lietuvių [Lithuanian]:
Šiuo Wincor Nixdorf deklaruoja, kad šis prietaisas atitinka
esminius reikalavimus ir kitas 2014/53/EB Direktyvos nu-
ostatas.
Nederlands [Dutch]:
Hierbij verklaart Wincor Nixdorf dat het toestel apparaat
in overeenstemming is met de essentiële eisen en de an-
dere relevante bepalingen van richtlijn 2014/53/EG.
Malti [Maltese]:
Hawnhekk, Wincor Nixdorf jiddikjara li dan apparat jikkon-
forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn
relevanti li hemm fid-Dirrettiva 2014/53/EC.
Magyar [Hungarian]:
Alulírott, Wincor Nixdorf nyilatkozom, hogy a eszköz
megfelel a vonatkozó alapvetõ követelményeknek és az
2014/53/EC irányelv egyéb elõírásainak.
Polski [Polish]:
Niniejszym Wincor Nioxdorf oświadcza, że urządzenie jest
zgodny z zasadniczymi wymogami oraz pozostałymi sto-
sownymi postanowieniami Dyrektywy 2014/53/EC.
Português [Portu-
guese]:
Wincor Nixdorf declara que este dispositivo está con-
forme com os requisitos essenciais e outras disposições da
Directiva 2014/53/CE.
Slovensko [Slovenian]:
Wincor Nixdorf izjavlja, da je ta Naprava v skladu z
bistvenimi zahtevami in ostalimi relevantnimi določili
direktive 2014/53/ES.
Slovensky [Slovak]:
Wincor Nixdorf týmto vyhlasuje, že zariadenie spĺňa zá-
kladné požiadavky a všetky príslušné ustanovenia Smernice
2014/53/ES.
Suomi [Finnish]:
Wincor Nixdorf vakuuttaa täten että laite on direktiivin
2014/53/EY oleellisten vaatimusten ja sitä koskevien
direktiivin muiden eh tojen mukainen.
Svenska [Swedish]:
Härmed intygar Wincor Nixdorf att denna enhet står I
överensstämmelse med de väsentliga egenskapskrav och
övriga relevanta bestämmelser som framgår av direktiv
2014/53/EG.
Íslenska [Icelandic]:
Hér með lýsir Wincor Nixdorf yfir því að tæki er í
samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í
tilskipun 2014/53/EC.

Manufacturer´s Certification
01900xxxxx iPOS plus Advanced –User Manual 4
Norsk [Norwegian]:
Wincor Nixdorf erklærer herved at utstyret enhet er i
samsvar med de grunnleggende krav og øvrige relevante
krav i direktiv 2014/53/EF.
The declaration of conformity may be consulted at http://www.wincor-
nixdorf.com.

Manufacturer´s Certification
01900xxxxx iPOS plus Advanced –User Manual 5
Important Notes
Wincor Nixdorf is not responsible for any radio and television malfunctions
which emerge from unauthorized changes in the device. Make sure that
only cables and devices may be connected which are admitted by Wincor
Nixdorf. The user is responsible for any malfunctions that emerge from the
actions mentioned before.
The device may only be installed, or repaired by author-
ized qualified personnel. Unauthorized opening of the
device and inexpertly carried-out repairs may not only
seriously jeopardize the safety of the user, but also can-
cel all warranty and liability agreements.
Expansion cards with electrostatically sensitive devices
(ESD) may be marked with this sticker.
When opening the device or handling modules fitted with ESD, please ob-
serve the following instructions, which pertain to all electrostatic sensitive
devices (ESDs):
Always use the antistatic kit.
Statically discharge yourself, for example by touching an earthed ob-
ject (such as a heat radiator) before beginning to work with ESD-la-
beled components.
Likewise, all equipment and tools used in working with such compo-
nents must be free of static charge.
Pull the mains plug before inserting or removing such components.
Only handle such components by their edges.
Never touch any terminal pins of the strip conductors on such compo-
nents.

Manufacturer´s Certification
01900xxxxx iPOS plus Advanced –User Manual 6
Safety Notes
The iPOS plus Advanced conforms to the current safety standards for data
processing equipment.
If this device is taken from a cold environment into the operating
room, moisture condensation may form. The device must be
absolutely dry before being put into service; an acclimatization
period of at least two hours must therefore be observed.
This device is equipped with a safety-tested power cable and may be
connected only to a prescribed grounded-contact power socket.
When setting up the device, ensure that the power socket on the
device and the grounded-contact power socket are easily accessible.
Whenever work of any kind is done on the device, as well as when
data cables are plugged and/or unplugged, the device must be com-
pletely disconnected from the line voltage. To do so, turn the device
off and unplug the power cord.
To disconnect the device from the supply voltage completely, switch
off the device and disconnect the power plug of the system.
Never plug in or unplug data communication lines during thunder-
storms.
Protect devices from vibrations, dust, moisture and heat.
Always dispose of used parts, such as batteries, in an environmentally
safe manner.
In emergencies (e.g. damaged housing or damaged power cable,
penetration by liquids or foreign bodies), the device must be switched
off immediately, the power plug disconnected and the Customer
Service of Wincor Nixdorf or your dealer must be notified.

Manufacturer´s Certification
01900xxxxx iPOS plus Advanced –User Manual 7
Your iPOS plus Advanced system is the result of modern technical in-
novation. So please see for according structural and technical sur-
roundings to guarantee a faultless and efficient work of your iPOS plus
Advanced. Therefore, you should connect your iPOS plus Advanced or
other IT-devices only to power supply systems with separately guided
protective earth conductor (PE). This kind of electricity system is
known as TN-S network. Do not use PEN conductors!
Please also observe the recommendations of the norm DIN VDE 0100,
Part 540, Appendix C2 as well as EN50174-2, §5.4.3.Thus you can help
to avoid possible mal functions.
If you replace a storage medium, make sure that you only use the stor-
age medium recommended or approved by Wincor Nixdorf.
You can connect or disconnect USB devices during operation of your
iPOS plus Advanced, provided that these devices comply with the spec-
ifications according to usb.org. Other peripheral devices (such as Pow-
ered USB printer) should be connected to or disconnected from your
iPOS plus Advanced system only after the iPOS plus Advanced has
been switched off.

Introduction
01900xxxxx iPOS plus Advanced –User Manual 8
Introduction
About this manual
This documentation is intended to help you to work with the iPOS plus Ad-
vanced (2nd Generation) system and to serve as a reference work. The de-
tailed table of contents will help you find the desired information quickly and
easily.
Notes in the manual are marked by this symbol.
This symbol is used for warnings.
The type and scope of application programs depend on the customer’s own
selection; therefore, software will not be discussed further in this manual.
Care of the iPOS plus Advanced
Clean your system’s housing at regular intervals with a dry, lint-free cloth. If
this does not suffice please use a suitable plastic-surface cleaner which you
can order from Wincor Nixdorf.
For more information about cleaning read the chapter “Projective Capacitive
Touch Screen” and “Resistive Touch Screen”. When cleaning always make
sure that the power plug is disconnected and that no liquid finds its way into
the device.

Introduction
01900xxxxx iPOS plus Advanced –User Manual 9
Recycling the iPOS plus Advanced
Environmental protection does not begin when the time has come to dis-
pose of the iPOS plus Advanced; it begins with the manufacturer. This prod-
uct was designed according to our internal norm “Environmental conscious
product design and development”.
The iPOS plus Advanced system is manufactured without the use of CFC and
CHC and is produced mainly from reusable components and materials.
Please do not stick labels onto plastic case parts. This would help us to reuse
components and material.
But there are still some parts that are not reusable. Wincor Nixdorf guaran-
tees the environmentally safe disposal of these parts in a Recycling Center,
which is certified pursuant to ISO 9001 and ISO 14001.
You can protect our environment by only switching on your equipment when
it is actually needed. If possible, even avoid the stand-by-mode as this
wastes energy, too. Also switch your equipment off when you take a longer
break or finish your work.
Please contact your competent branch or the Recycling Center Paderborn
(for European countries) for information on how to return and reuse devices
and disposable materials under the following mail address.
Email: [e-mail] or on the internet.

Introduction
01900xxxxx iPOS plus Advanced –User Manual 10
Warranty
In general, damages due to
improper or insufficient maintenance,
improper use of the product or unauthorized modifications of the prod-
uct,
inadequate location or surroundings
will not be covered by the warranty.
For further information on the stipulation consult your contract.
All parts of the product which are subject to wear and tear are not
included in the warranty engagement. For detailed warranty arrangements
please consult your contract documents.
Please order spare parts at the Wincor Nixdorf customer service.

Introduction
01900xxxxx iPOS plus Advanced –User Manual 11
Lithium Battery
Incorrect replacement of the Lithium Battery may lead to a risk of explosion
The end user must replace the lithium battery only by identical batteries or types
recommended by Wincor Nixdorf.
Do not throw Lithium Batteries into the trashcan. It must be disposed of in
accordance with local regulations concerning special waste.
Make sure that you insert the Battery the right way round. The plus pole must be
on top!
Always make sure that the system is switched off and the power cable
disconnected from the system before you replace the battery.
Unpacking And Checking the Delivery Unit
Unpack the parts and check to see whether the delivery matches the
information on the delivery note. The delivery comprises the respective
screen module. Data cables, necessary for operation, can be ordered
separately. lf damage has occurred during shipping or if the package
contents do not match the delivery note, immediately inform your
Wincor Nixdorf sales outlet.
Transport the device only in its original packaging (to protect it against
impact and shock).
! CAUTION

Basic settings
01900xxxxx iPOS plus Advanced –User Manual 12
Basic settings
This iPOS plus Advanced (2nd Generation) features a new motherboard
based on Intel newer 6th Generation Core Processor with a more en-
hanced performance from the previous generations. Apart from the slim-
mer aluminium housing which reduces the overall thickness by about
10mm, it also shares many common parts.
The 6th Generation is the last of the Intel Core Processor series that sup-
ports Windows 7. If the application environment is not restricted by the
Windows Editions, there is, on a project basis, an optional 7th Generation
Core Processor to choose from."
Highlights
Processors Type
Celeron G3900TE
Intel Core i3-6100TE
Intel Core i5-6500TE
Intel Core i3-7101TE
Intel Core i5-7500T
RAM
2 x DDR4 SODIMM socket
DDR4 SODIMM
Maximum size is 16GB
Mass Storage Options
-2.5", 7mm HDD or SSD
- M.2 2280 SATA SSD
Display
15" Color TFT LED backlight with touch options:
projected Capacitive touch or
5-wire Resistive Touch screen

Basic settings
01900xxxxx iPOS plus Advanced –User Manual 13
New Interface Ports
-USB Type C, Alternate DP + PD (Q170 variant only)
- 24V Powered USB

Setting Up the Device
01900xxxxx iPOS plus Advanced –User Manual 14
Setting Up the Device
The iPOS plus Advanced was developed for an in-house installation. The
device is designed to be mounted on a stand (desktop version), or on the
wall (wall mount version) or on a pole.
Set up the iPOS plus Advanced system where it will not be exposed to ex-
treme environmental conditions. Protect the device from vibrations, dust,
moisture, heat and strong magnetic fields.
Ergonomic Terminal Workplace
Please observe the following when setting up your terminal workplace:
Avoid direct glaring and
reflective glaring. Use the
screen only in a controlled
luminance surounding.
Install the device with a
viewing direction that is
parallel to the windows.
Avoid reflective glaring
caused by electric light
sources.