Dell Streak 5 User manual

www.dell.com | support.dell.com
Model UCP-50 and UCP-51
Dell™ PowerEdge™ Expandable
RAID Controller 5/i and 5/E
User’s Guide
Dell_PERC5_UG.book Page 1 Tuesday, February 13, 2007 6:02 PM

Dell_PERC5_UG.book Page 2 Tuesday, February 13, 2007 6:02 PM

www.dell.com | support.dell.com
Dell™ PowerEdge™ Expandable
RAID Controller 5/i and 5/E
User’s Guide
Dell_PERC5_UG.book Page 1 Tuesday, February 13, 2007 6:02 PM

Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your system.
NOTICE: A NOTICE warns against either potential damage to hardware or of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
NOTE: See the Product Information Guide that came with your system for complete information about U.S. Terms and
Conditions of Sale, Limited Warranties, and Returns, Export Regulations, Software License Agreement, Safety,
Environmental and Ergonomic Instructions, Regulatory Notices, and Recycling Information.
____________________
Information in this document is subject to change without notice.
© 2006–2007 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, PowerEdge, PowerVault, Dell Precision, and OpenManage are trademarks of Dell Inc.
MegaRAID is a registered trademark of LSI Logic Corporation. Microsoft, MS-DOS, Windows Server, and Windows are registered trademarks,
andWindows Vista is a trademark of Microsoft Corporation. Intel is a registered trademark of Intel Corporation. NovellandSUSE are registered
trademarks of Novell, Inc. in the United States and other countries. Red Hat and Red Hat Enterprise Linux are registered trademarks of
Red Hat, Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model UCP-50 and UCP-51
January 2007 P/N GD740 Rev. A03
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Contents 3
Contents
CAUTION: Safety Instructions. . . . . . . . . . . . . . . . . . . . . 9
SAFETY: General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
SAFETY: When Working Inside Your System . . . . . . . . . . . . . . . . . . . 9
Protecting Against Electrostatic Discharge. . . . . . . . . . . . . . . . . . . 10
SAFETY: Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Scope of the User’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
PERC 5 Controller Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . 11
PCI Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Operating System Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
RAID Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Summary of RAID Levels . . . . . . . . . . . . . . . . . . . . . . . . . . 12
RAID Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Disk Striping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Disk Mirroring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Parity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2 PERC 5 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
PERC 5 Controller Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Compatibility With Virtual Disks Created
on Existing PERC 5 Controllers . . . . . . . . . . . . . . . . . . . . . . . 16
SMART Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Background Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . 17
LED Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Disk Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Disk Migration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Alarm Alert in Case of Physical Disk Failures . . . . . . . . . . . . . . . 18
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4Contents
Battery Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Introduction to Write Cache Policy . . . . . . . . . . . . . . . . . . . . . 19
Write-Back versus Write-Through . . . . . . . . . . . . . . . . . . . . . 19
How Firmware Manages Cache . . . . . . . . . . . . . . . . . . . . . . 19
Conditions Under Which Write-Back is Employed . . . . . . . . . . . . . 20
Conditions Under Which Write-Through is Employed . . . . . . . . . . . 20
Conditions Under Which Forced Write-Back
With No Battery is Employed . . . . . . . . . . . . . . . . . . . . . . . . 20
RAID Configuration Information . . . . . . . . . . . . . . . . . . . . . . . . . 21
Fault Tolerance Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Physical Disk Hot Swapping . . . . . . . . . . . . . . . . . . . . . . . . 22
Patrol Read . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Patrol Read Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Patrol Read Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Behavior Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Blocked Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3 Hardware Installation and Configuration . . . . . . . . . . . . . 25
Installing the PERC 5/E Adapter . . . . . . . . . . . . . . . . . . . . . . . . . 25
Installing the Transportable Battery Backup Unit (TBBU)
for PERC 5/E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Installing the DIMM on a PERC 5/E Adapter. . . . . . . . . . . . . . . . . . . 28
Transferring a TBBU Between Controllers . . . . . . . . . . . . . . . . . . . 30
Removing the PERC 5/E Adapter . . . . . . . . . . . . . . . . . . . . . . 30
Removing the DIMM and Battery from a PERC 5/E Adapter. . . . . . . . . . . 31
Installing the PERC 5/i Adapter . . . . . . . . . . . . . . . . . . . . . . . 33
Removing the PERC 5/i Adapter . . . . . . . . . . . . . . . . . . . . . . . . . 35
Removing the DIMM from a PERC 5/i Card . . . . . . . . . . . . . . . . . . . 37
Disconnecting the BBU from a PERC 5/i Adapter or a PERC 5/i. . . . . . . . . 38
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Contents 5
4 Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Creating a Driver Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Installing the Driver During a Microsoft Operating
System Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Installing a Windows Server 2003, Windows Vista, Windows 2000,
or XP Driver for a New RAID Controller . . . . . . . . . . . . . . . . . . . . . 40
Updating an Existing Windows 2000, Windows Server 2003,
Windows XP, or Windows Vista Driver . . . . . . . . . . . . . . . . . . . . . 41
Installing Windows Vista for a New RAID Controller. . . . . . . . . . . . . . 42
Installing the Red Hat Enterprise Linux Driver . . . . . . . . . . . . . . . . . 43
Creating a Driver Diskette . . . . . . . . . . . . . . . . . . . . . . . . . 43
Installing the Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Installing the Driver Using an Update RPM. . . . . . . . . . . . . . . . . 44
Installing the SUSE Linux Enterprise Server (Version 9 or 10) Driver. . . . . . 45
Installing the Driver Using an Update RPM. . . . . . . . . . . . . . . . . 45
Installing SUSE Linux Enterprise Server Using
the Driver Update Diskette . . . . . . . . . . . . . . . . . . . . . . . . . 46
5 RAID Configuration and Management . . . . . . . . . . . . . . . 49
Dell OpenManage Storage Management . . . . . . . . . . . . . . . . . . . . 49
SAS RAID Storage Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
BIOS Configuration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Entering the BIOS Configuration Utility . . . . . . . . . . . . . . . . . . . . . 50
Starting the BIOS Configuration Utility . . . . . . . . . . . . . . . . . . . 50
Exiting the Configuration Utility . . . . . . . . . . . . . . . . . . . . . . . . . 50
Menu Navigation Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
RAID Configuration Functions . . . . . . . . . . . . . . . . . . . . . . . . . . 52
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6Contents
BIOS Configuration Utility Menu Options . . . . . . . . . . . . . . . . . . . . 53
Virtual Disk Management (VD Mgmt). . . . . . . . . . . . . . . . . . . . 54
Physical Disk Management (PD Mgmt). . . . . . . . . . . . . . . . . . . 56
Physical Disk Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Controller Management (Ctrl Mgmt) . . . . . . . . . . . . . . . . . . . . 57
Controller Management Disk Actions . . . . . . . . . . . . . . . . . . . 57
Foreign Configuration View . . . . . . . . . . . . . . . . . . . . . . . . . 58
Setting Up Virtual Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Creating Virtual Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Initializing Virtual Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Importing or Clearing Foreign Configurations Using
the VD Mgmt Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Importing or Clearing Foreign Configurations Using
the Foreign Configuration View Screen . . . . . . . . . . . . . . . . . . 62
Setting LED Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Managing Dedicated Hot Spares. . . . . . . . . . . . . . . . . . . . . . 64
Creating Global Hot Spares . . . . . . . . . . . . . . . . . . . . . . . . . 65
Removing Global or Dedicated Hot Spares. . . . . . . . . . . . . . . . . 65
Enabling the Alarm to Alert in Case of Physical Disk Failures . . . . . . . 66
Checking Data Consistency. . . . . . . . . . . . . . . . . . . . . . . . . 66
Stopping Background Initialization . . . . . . . . . . . . . . . . . . . . . 67
Performing a Manual Rebuild of an Individual Physical Disk . . . . . . . 67
Deleting Virtual Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Deleting Disk Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Upgrading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Enabling Boot Support . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Enabling BIOS Stop on Error . . . . . . . . . . . . . . . . . . . . . . . . 69
Restoring Factory Default Settings . . . . . . . . . . . . . . . . . . . . . 69
6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Virtual Disks Degraded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Memory Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Physical Disk Related Issues . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Physical Disk Failures and Rebuilds . . . . . . . . . . . . . . . . . . . . . . 73
SMART Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
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Contents 7
PERC 5 Post Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Red Hat Enterprise Linux Operating System Errors . . . . . . . . . . . . . . . 78
LED Behavior Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Audible Alarm Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
7 Appendix: Regulatory Notices. . . . . . . . . . . . . . . . . . . . . 81
Regulatory Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
FCC, Class A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
FCC, Class B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Industry Canada (Canada Only) . . . . . . . . . . . . . . . . . . . . . . . . . 83
Industry Canada, Class A . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Industry Canada, Class B . . . . . . . . . . . . . . . . . . . . . . . . . . 83
CE Notice (European Union) . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
CE Notice (European Union) . . . . . . . . . . . . . . . . . . . . . . . . 84
MIC Notice (Republic of Korea Only) . . . . . . . . . . . . . . . . . . . . . . 92
VCCI (Japan Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
CNCA (China Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
CNCA, Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
información NOM (únicamente para México) . . . . . . . . . . . . . . . . . 95
Corporate Contact Details (Taiwan Only) . . . . . . . . . . . . . . . . . . . . 95
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
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8Contents
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