Dell Alienware AW520H User manual

Alienware
Wired Gaming Headset
AW520H
User’s Guide
Regulatory Model: AW520H

1
Notes,Cautions and Warnings
NOTE: A NOTE indicates important information that helps you make better
use of your product.
CAUTION: A CAUTION indicates potential damage to hardware or loss of
data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies,
Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks
may be trademarks of their respective owners.
2023 – 03
Rev. A00

2
Contents
What‘s in the box............................................................. 4
Features ........................................................................... 5
Headset 5
........................................................................................
...................................................................................
Accessories 6
Connecting the headset to your device ..........................7
System requirements 7
...................................................................
Connecting the headset to your device with the USB-A
connector 7
Connecting the headset to your device using the 3.5 mm audio
adapter
.............................................................................................. 8
...........................................................................................
Alienware Command Center (AWCC) ........................ 11
Installing AWCC through Windows Update............................. 12
Installing AWCC from the Dell Support website ..................... 12
Installing AWCC ......................................................................... 12
Activate Dolby Atmos for Headphone ......................... 12
Updating the firmware.................................................. 13
Using the headset.......................................................... 14
Configuring the headset on your computer ................. 9

3
Muting/unmuting the microphone
Volume Controls .............................................................. 15
..................................... 16
Replacing the ear pads ............................................................... 17
Regulatory logo position ............................................................ 18
Troubleshooting............................................................. 19
Specifications................................................................. 21
Warranty information.................................................... 22
Safety information......................................................... 23
Using features on the headset ..................................... 15

4
What‘s in the box
1 Alienware Wired Gaming Headset AW520H
3 Documents
2 3.5 mm audio adapter
NOTE: The documents shipped with your headset may vary depending on
the region.
AW520H
Dell.com/support/alienware/AW520H
12
3

5
Features
Headset
1 Microphone mute button 2 Volume control
5 Retractable microphone and microphone mute indicator
4
3 USB-A connector
3
2
4
1
5
LED indicator

6
Accessories
1 3.5 mm audio adapter

7
Connecting the headset to your device
System requirements
▪
▪
▪
Connecting the headset to your device with the USB-A connector
1. Connect USB cable on headset to your computer.
PlayStation®/Xbox/Switch/Mobile devices with 3.5 mm audio port
Microsoft Windows 10 or Microsoft Windows 11 64-bit
One USB port for headset

8
NOTE: The Alienhead LED is disabled when the headset is connected to
the device using the 3.5 mm audio adapter.
Connecting the headset to your device using the 3.5 mm audio
adapter
1. Connect one end of the 3.5 mm audio adapter to the USB-A connector of the
headset.
2. Connect the other end of the 3.5 mm audio adapter to the audio port on on the
device.

9
Configuring the headset on your computer
To use your headset for gaming or to listen to music from your computer, it has to
be selected as the default playback device and the default recording device in
Windows Audio Settings.
1. On the taskbar, right-click the speaker icon and click Sounds. The Sounds
dialog box appears.
2. Click on the Playbacktaband set the following:
▪Set AW520Has the default playback and communication device.