Dell WL3024 User manual

User’s Guide
Regulatory Model: HS2403/UD2403
Dell Wireless Headset
WL3024

Notes, Cautions and Warnings
NOTE: A NOTE indicates important information that helps you make
better use of your product.
CAUTION: A CAUTION indicates potential damage to hardware or loss of
data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and
other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of
their respective owners.
2023–08
Rev. A00

Contents
What’s in the box ..................................................................................... 1
Features .................................................................................................. 2
Headset .............................................................................................................................. 2
Accessories ........................................................................................................................ 3
Charging the headset ............................................................................... 5
Battery life ........................................................................................................................... 6
Turning on or off the headset........................................................................................... 7
Connecting the headset to your device ...................................................... 8
Connecting your Dell wireless headset using Dell Pair .................................................. 9
Connecting the headset to your device using the USB wireless audio receiver .......11
Connecting the headset to your device using Bluetooth ............................................... 12
Configuring the headset on your computer ................................................................... 13
Specifications .......................................................................................... 4
Audio Receiver LED Status ..............................................................................................17
Replacing the Ear cushions ............................................................................................... 19
Using the headset ....................................................................................15
Adjusting the headset........................................................................................................15
Muting or unmuting the microphone .............................................................................. 16
Teams, Volume, and Multimedia button .......................................................................... 16
Regulatory label position ................................................................................................... 19

Troubleshooting .................................................................................................. 22
Warranty information . ......................................................................................... 26
Limited warranty and return policies.........................................................................26
For U.S. customers ............................................................................. ........................... 26
For European, Middle Eastern and African customers......................................... 26
For non-U.S. customers . ............................................................................................. 26
Safety information ............................................................................................. 27
Updating the firmware ....................................................................................... 20
Updating the headset firmware manually .................................................................. 20
Updating USB wireless audio receiver firmware manually .................................... 20
Dell Peripheral Manager .................................................................................... 21
What is Dell Peripheral Manager............................................................................... 21
Installing Dell Peripheral Manager on Windows .............................................21

1
1 Dell Wireless Headset WL3024
3 USB-A Adapter
5 Type -C Charging Cable
2 USB-C Wireless Audio Receiver
4 User Documentations
6 Soft Carrying pouch
NOTE: Charge the headset before turning it on for the first time.
NOTE: The documents shipped with your headset may vary depending on
the region.
NOTE: The Soft carry pouch protects the headset and prevents it from dust.
What‘s in the box
12
6
5
3
4
tät
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Warranty, Safety, Environmenta l, and
Regulatory Information
Regulatory Notices
For Electromagnetic Compatibility (EMC), regulatory information and
Dell.com
home page on
/regul
Dell
at
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ory
com
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at the
compliance
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wing location:
product.
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cueil
suivant : Dell.com/regulatory_compliance.
c
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terminé que ce produit est un produit harmonisé de
Zulassungsinformationen
Informationen über elektromagnetische Kompatibilität
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Para obter informações sobre compatibilidade eletromagnética,
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Notiÿcaciones reglamentarias
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Сповіщення про відповідність нормативам
Дл
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на головну сторінку розділу “Regulatory Compliance”
(Відповідність нормативам) на веб-сайті Dell.com за
наступною адресою: Dell.com/regulatory_compliance
Компанія Dell класифікувала цей виріб як гармонізов
.
ани
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tại địa chỉ sau:
ch điện từ (EMC), thông tin về quy định và thông tin
t nhất, xem trang chủ về
Dell.com/regulatory_compliance.
Dell đã xác định sản ph m này là sản ph m phù hợp với Loại B.
ةصاخلا تامولعملاو (EMC)ل
B ةجر
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دلا ف
Dell.com/regu
ينصت عم قف
latory_compliance :يلاتلا عق Dell.co
ةكرش تددح
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uide
اوتم جتنم هنأ ىلع جتنملا اذه
وملا يف
Dell
Dell Wireless Headset
WL3024
Quick Start Guide
Dell.com/support/WL3024

2
1 Teams Button
3 Power button (On/Off/BT pairing)
5 Multimedia
7 USB-C charging port
9 Busy Light LED
2 Mute button
4 Volume up button
6 Volume down button
8 Power LED
10 Busy Light LED
Features
Headset
1
2
8
910
3
5
4
6
7

3
2 USB-C Wireless Audio Receiver
1 Type-C Charging Cable
3 USB-A Adapter
Accessories
1
23

4
Specifications
Specifications Value
Headset weight About 181 grams
Headset dimensions Length: 190.54 mm (7.50 inches)
Width : 67.53 mm (2.66 inches)
Height: 181.72 mm (7.15 inches)
Microphones Noise Reducing microphones
Speaker 28 mm
Speaker maximum input power 30 mW
Speaker frequency range 20 Hz-20 kHz
Operating temperature 0°C to 40°C (32°F to 104°F)
Storage temperature -5°C to 45°C (23°F to 113°F)
Operating humidity 5% to 90% relative humidity
Accessories description Product name and model number
Compatible replacement ear cushion Dell Wireless Headset Ear Cushions – HE424
Wireless Audio Receiver Dell Wireless Audio Receiver – HR024
Compatible accessories (Sold separately)

5
Charging the headset
To charge the headset, connect the USB-C charging cable to the USB-C port on
your headset, then connect the other end of the USB-C port to the computer.
NOTE: Ensure that the battery is completely charged when using it for
the first time.
NOTE: To improve battery life, ensure to turn off the power switch when
the headset is not used.

6
Battery life
The headset battery can last up to 30 hours of audio playback and 25 hours talk
time (with the busy lights turned off). It should take less than 2.5 hours to charge
a battery to 100% or maximum capacity.
When the headset is turned off and charging, the busy light LED and power LED
indicate the battery status.
Battery status
Status Busy Light LED
Battery charging Static white
Fully charged Fades off
(When the battery is
fully charged, the LED
lights up to 3 seconds
and then fades off.)
Power LED
Static white
Fades off
(When the battery is
fully charged, the LED
lights up to 3 seconds
and then fades off.)

Turning on or off the headset
You must charge the headset before using it.
Press the power button to switch on or off the headset.
7


8
Connecting the headset to your device
•Windows 10, 64-bit, Windows 11, 64-bit, MacOS, Android and IOS.
System requirements

9
•Detect Dell peripheral devices such as wireless headset, mouse, and keyboard.
•Seamlessly pair devices through Bluetooth.
Connecting your Dell wireless headset
using Dell Pair
Dell Pair supports the following:
1. Place your wireless headset next to the computer, and press the power button to
turn on the headset.
Download and installation
Dell Pair is pre-installed on certain Dell computers. For more information on the list of
Dell Pair compatible devices, see www.dell.com/support/kbdoc/000201693.
If the laptop model number is supported and Dell Pair is not available, then you can
manually download and install the application.
1. Go to www.dell.com/support.
2. In the Search support box, enter the Service Tag of your computer and then click
Search.
3. In the Drivers & Downloads section, download the Dell Pair executable file.
4. Follow the on-screen instructions to complete the installation. After the installation
is complete, Dell Pair is available on Windows start menu.
Steps to pair through Dell Pair

Let us set up your Dell headset
Pairing
Dell Headset WL3024
Let us set up your Dell headset
Pairing
Dell Headset WL3024
Let us set up your Dell headset
Pairing
Dell Headset WL3024
10
2. Press and hold the power button for 3 seconds, ensuring that the LED blinks blue,
indicating the Bluetooth pairing has been initiated.
3. Dell Pair notifies when a supported device is turned on. Click Pair to begin a
seamless Bluetooth pairing with the device.
4. The wireless headset is ready for use once pairing is successful.

11
Connecting the headset to your device
using the USB wireless audio receiver
1. Plug the USB-C audio receiver into the USB-C port on the computer. A USB-A Adapter
is also provided as an alternative for connection to the USB-A port.
2. Press the power button to turn on the headset to automatically pair with the
wireless audio receiver.
3. The Blue LED light indicates that the headset is turned on.

Connecting the headset to your device using Bluetooth
12
1. Turn on the Bluetooth in your smartphone, tablet, or laptop before connecting the
headset through a Bluetooth.
2. Press and hold the power button for 3 seconds to start pairing. The Blue LED
light flashes to indicate pairing mode in on.
3. Connect the headset to smartphone, tablet, or laptop. The LED static blue
turns on for 3 seconds before slowly changing to blue blinking.

13
Configuring the headset on your computer
To use your headset on the computer, select the playback device and the recording
device by default in Windows Audio Settings.
2. Click the Playback tab and set the following:
•The Dell Headset WL3024 as the default playback device.
•The Dell Headset WL3024 as the default communication device.
1. On the taskbar, right-click the speaker icon and click Sound. The sound
dialogue box appears.

14
4. Click the Communications tab, select Do nothing, and then click OK.
3. Click the Recording tab and set the Dell Headset WL3024 as the default
device. Adjust headset microphone volume and PC sound volume accordingly.

15
Using the headset
Adjusting the headset
Adjust the headband and ear cushions to find the optimal fit for your head.
The earcups can be rotated both forward and backward by 90 degrees.
0°
90°90°
Boom microphone can be rotated up to 260°.

16
Muting or unmuting the microphone
1. Flip the boom microphone down to unmute and flip it up to mute. The mic on
and mic off instructions will be heard to indicate the status of the microphone.
2. Press the mute button on the ear cups to mute or unmute the microphone when
the boom mic is down.
1. Press and hold for continuous volume change.
- Press and hold for second to trigger continuous volume change.
2. when volume reaches maximum or minimum, you will hear a double beep
audio prompt.
Teams, Volume, and Multimedia button
Teams
When Teams is active or signed in, press the teams button to invoke and bring
it to the front.
While on a Teams call, if you perform a long press on the Teams button, you
will hear a single beep audio prompt indicating that they can raise their hand in
the Teams call.
Volume up and down