Dell PowerEdge E05S User manual

Dell™ PowerEdge™ R815
Hardware Owner’s
Manual
Regulatory Model: E05S
Regulatory Type: E05S001
book.book Page 1 Wednesday, February 17, 2010 6:17 PM

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.
Microsoft, Windows, and Windows Server are either trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries;
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Regulatory Model: E05S
Regulatory Type: E05S001
February 2010 Rev. A00
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Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Front-Panel Features and Indicators . . . . . . . . . . 12
LCD Panel Features . . . . . . . . . . . . . . . . . . . 14
Home Screen . . . . . . . . . . . . . . . . . . . . 15
Setup Menu. . . . . . . . . . . . . . . . . . . . . 16
View Menu . . . . . . . . . . . . . . . . . . . . . 17
Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 17
Back-Panel Features and Indicators . . . . . . . . . . 18
Guidelines for Connecting External Devices . . . . . . 20
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 20
Power Indicator Codes . . . . . . . . . . . . . . . . . 21
LCD Status Messages . . . . . . . . . . . . . . . . . . 22
Viewing Status Messages . . . . . . . . . . . . . 22
Removing LCD Status Messages . . . . . . . . . . 23
System Messages . . . . . . . . . . . . . . . . . . . . 38
Warning Messages . . . . . . . . . . . . . . . . . . . 51
Diagnostics Messages . . . . . . . . . . . . . . . . . 51
Alert Messages . . . . . . . . . . . . . . . . . . . . . 51
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4Contents
Other Information You May Need . . . . . . . . . . . . 51
2 Using the System Setup Program and
UEFI Boot Manager . . . . . . . . . . . . . . . . . 53
Choosing the System Boot Mode . . . . . . . . . . . . 53
Entering the System Setup Program . . . . . . . . . . . 54
Responding to Error Messages. . . . . . . . . . . 54
Using the System Setup Program Navigation
Keys . . . . . . . . . . . . . . . . . . . . . . . . . 54
System Setup Options . . . . . . . . . . . . . . . . . . 55
Main Screen . . . . . . . . . . . . . . . . . . . . 55
Memory Settings Screen . . . . . . . . . . . . . . 57
Processor Settings Screen . . . . . . . . . . . . . 58
SATA Settings Screen. . . . . . . . . . . . . . . . 59
Boot Settings Screen . . . . . . . . . . . . . . . . 59
Integrated Devices Screen . . . . . . . . . . . . . 60
PCI IRQ Assignments Screen . . . . . . . . . . . . 61
Serial Communication Screen . . . . . . . . . . . 61
Power Management Screen . . . . . . . . . . . . 62
System Security Screen . . . . . . . . . . . . . . 63
Exit Screen . . . . . . . . . . . . . . . . . . . . . 64
Entering the UEFI Boot Manager. . . . . . . . . . . . . 64
Using the UEFI Boot Manager Navigation
Keys . . . . . . . . . . . . . . . . . . . . . . . . . 65
UEFI Boot Manager Screen. . . . . . . . . . . . . 65
UEFI Boot Settings Screen . . . . . . . . . . . . . 66
System Utilities Screen . . . . . . . . . . . . . . . 66
System and Setup Password Features. . . . . . . . . . 66
Using the System Password . . . . . . . . . . . . 67
Using the Setup Password . . . . . . . . . . . . . 69
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Contents 5
Embedded System Management . . . . . . . . . . . . 70
iDRAC6 Configuration Utility . . . . . . . . . . . . . . 71
Entering the iDRAC6 Configuration Utility . . . . . 71
3 Installing System Components . . . . . . . . 73
Recommended Tools. . . . . . . . . . . . . . . . . . . 73
Inside the System . . . . . . . . . . . . . . . . . . . . 73
Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 75
Removing the Front Bezel . . . . . . . . . . . . . 75
Installing the Front Bezel . . . . . . . . . . . . . . 75
Opening and Closing the System . . . . . . . . . . . . 76
Opening the System . . . . . . . . . . . . . . . . 76
Closing the System . . . . . . . . . . . . . . . . . 77
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 78
Removing a Hard-Drive Blank . . . . . . . . . . . 78
Installing a Hard-Drive Blank. . . . . . . . . . . . 79
Removing a Hard-Drive Carrier. . . . . . . . . . . 80
Installing a Hard-Drive Carrier . . . . . . . . . . . 81
Removing a Hard Drive From a Hard-Drive
Carrier. . . . . . . . . . . . . . . . . . . . . . . . 82
Installing a Hard Drive Into a Hard-Drive
Carrier. . . . . . . . . . . . . . . . . . . . . . . . 82
Optical Drive . . . . . . . . . . . . . . . . . . . . . . . 83
Removing an Optical Drive . . . . . . . . . . . . . 83
Installing an Optical Drive . . . . . . . . . . . . . 84
Power Supplies . . . . . . . . . . . . . . . . . . . . . 85
Removing a Power Supply . . . . . . . . . . . . . 85
Installing a Power Supply . . . . . . . . . . . . . 87
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6Contents
Removing the Power Supply Blank . . . . . . . . . 87
Installing the Power Supply Blank . . . . . . . . . 87
Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . 88
Removing the Cooling Shroud . . . . . . . . . . . 88
Installing the Cooling Shroud . . . . . . . . . . . . 89
Front-Chassis Assembly . . . . . . . . . . . . . . . . . 90
System Memory . . . . . . . . . . . . . . . . . . . . . 92
General Memory Module Installation
Guidelines . . . . . . . . . . . . . . . . . . . . . . 93
Memory Sparing Support . . . . . . . . . . . . . . 93
Installing Memory Modules. . . . . . . . . . . . . 98
Removing Memory Modules . . . . . . . . . . . 100
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . 101
Removing a Cooling Fan . . . . . . . . . . . . . 101
Installing a Cooling Fan . . . . . . . . . . . . . . 103
Removing the Cooling Fan Assembly . . . . . . . 103
Installing the Cooling Fan Assembly . . . . . . . 104
Internal USB Memory Key . . . . . . . . . . . . . . . 105
Internal NIC Hardware Key . . . . . . . . . . . . . . 106
Expansion Cards and Expansion-Card Risers . . . . . 107
Expansion Card Installation Guidelines. . . . . . 107
Installing an Expansion Card . . . . . . . . . . . 109
Removing an Expansion Card. . . . . . . . . . . 111
Removing Expansion-Card Riser 1 . . . . . . . . 112
Installing Expansion-Card Riser 1. . . . . . . . . 114
Removing Expansion-Card Riser 2 . . . . . . . . 114
Installing Expansion-Card Riser 2. . . . . . . . . 115
Integrated Storage Controller Card . . . . . . . . . . 116
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Contents 7
Removing the Integrated Storage
Controller Card . . . . . . . . . . . . . . . . . . . 116
Installing the Integrated Storage
Controller Card . . . . . . . . . . . . . . . . . . . 118
RAID Battery (Optional) . . . . . . . . . . . . . . . . . 119
Removing a RAID Battery. . . . . . . . . . . . . . 119
Installing the RAID Battery . . . . . . . . . . . . . 120
iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 121
Removing an iDRAC6 Enterprise Card . . . . . . . 121
Installing an iDRAC6 Enterprise Card . . . . . . . 122
VFlash Media (Optional) . . . . . . . . . . . . . . . . . 123
Removing a VFlash Media Card . . . . . . . . . . 123
Installing a VFlash Media Card . . . . . . . . . . . 123
Internal Dual SD Module (Optional). . . . . . . . . . . 124
Removing the Internal Dual SD Module . . . . . . 124
Installing the Internal Dual SD Module. . . . . . . 125
Processors . . . . . . . . . . . . . . . . . . . . . . . . 126
Removing a Processor . . . . . . . . . . . . . . . 126
Installing a Processor . . . . . . . . . . . . . . . 130
System Battery . . . . . . . . . . . . . . . . . . . . . . 132
Replacing the System Battery . . . . . . . . . . . 132
SAS Backplane . . . . . . . . . . . . . . . . . . . . . 134
Removing the SAS Backplane . . . . . . . . . . . 134
Installing the SAS Backplane . . . . . . . . . . . 136
Power Distribution Board . . . . . . . . . . . . . . . . 136
Removing the Power Distribution Board . . . . . . 136
Replacing the Power Distribution Board . . . . . . 139
Control Panel Assembly . . . . . . . . . . . . . . . . . 140
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8Contents
Removing the Control Panel
Display Module . . . . . . . . . . . . . . . . . . 140
Installing the Control Panel
Display Module . . . . . . . . . . . . . . . . . . 141
Removing the Control Panel Board . . . . . . . . 143
Installing the Control Panel Board . . . . . . . . 144
System Board Assembly . . . . . . . . . . . . . . . . 144
Removing the System Board Assembly. . . . . . 145
Installing the System Board Assembly . . . . . . 148
4 Troubleshooting Your System . . . . . . . . 151
Safety First—For You and Your System . . . . . . . . 151
Troubleshooting System Startup Failure. . . . . . . . 151
Troubleshooting External Connections . . . . . . . . 151
Troubleshooting the Video Subsystem. . . . . . . . . 152
Troubleshooting a USB Device . . . . . . . . . . . . 152
Troubleshooting a Serial I/O Device. . . . . . . . . . 153
Troubleshooting a NIC . . . . . . . . . . . . . . . . . 153
Troubleshooting a Wet System. . . . . . . . . . . . . 154
Troubleshooting a Damaged System. . . . . . . . . . 155
Troubleshooting the System Battery . . . . . . . . . . 156
Troubleshooting Power Supplies . . . . . . . . . . . 157
Troubleshooting System Cooling Problems . . . . . . 157
Troubleshooting a Fan . . . . . . . . . . . . . . 158
Troubleshooting System Memory . . . . . . . . . . . 159
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Contents 9
Troubleshooting an Internal USB Key . . . . . . . . . . 162
Troubleshooting an SD Card . . . . . . . . . . . . . . . 163
Troubleshooting an Optical Drive . . . . . . . . . . . . 164
Troubleshooting a Hard Drive . . . . . . . . . . . . . . 165
Troubleshooting a Storage Controller . . . . . . . . . . 166
Troubleshooting Expansion Cards. . . . . . . . . . . . 167
Troubleshooting the Processors. . . . . . . . . . . . . 168
5 Running the System Diagnostics . . . . . . 171
Using Online Diagnostics . . . . . . . . . . . . . . . . 171
Embedded System Diagnostics Features . . . . . . . . 171
When to Use the Embedded System Diagnostics . . . . 172
Running the Embedded System Diagnostics . . . . . . 172
System Diagnostics Testing Options . . . . . . . . . . 172
Using the Custom Test Options . . . . . . . . . . . . . 173
Selecting Devices for Testing . . . . . . . . . . . 173
Selecting Diagnostics Options . . . . . . . . . . . 173
Viewing Information and Results . . . . . . . . . . 173
6 Jumpers and Connectors . . . . . . . . . . . 175
System Board Jumper . . . . . . . . . . . . . . . . . . 175
System Board Connectors . . . . . . . . . . . . . . . . 176
SAS Backplane Board Connectors . . . . . . . . . . . 179
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10 Contents
Power Distribution Board Connectors. . . . . . . . . 180
Expansion-Card Riser-Board Components and
PCIe Buses . . . . . . . . . . . . . . . . . . . . . . . 181
Disabling a Forgotten Password. . . . . . . . . . . . 183
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 185
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 185
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
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