Digi M10 Technical overview and Service manual

Digi m10
Technical Overview
And
Reference
Date: 12 January 2012
90033936_C

Copyright Notice
Digi International has prepared this manual for the use of its employees, agents, and its
customers. This manual contains proprietary information, which is protected by copyright.
Preparing derivative works or providing instruction based on this manual without written
permission from Digi International is prohibited.
All information in this manual is accurate and reliable to the best of Digi International's
knowledge. Digi International may make improvements and / or changes in this manual at any
time without prior notice.
Trademarks
The Digi m10 is a registered trademark of Digi International Inc. All other company and / or
product names mentioned in this manual are the property of their respective owners.

Document Revision History
Version Description Date
1.00 Initial release of the user manual 23 Sep 2008
1.10 FAQ section added and minor changes made 30 Sep 2008
1.20 Technical review changes and minor additions 21 Oct 2008
1.30 Extract hardware information into separate manual 20 Aug 2009
Rev A Complete revision 12 Nov 2009
Rev B Table 3 in section 4.2 revised to display correct format 4 Nov 2010
Rev C Updated section 4.6 12 Jan 2012

Digi m10 Technical Overview
Digi International, Inc. © 2009
iv
Table of Contents
About This Manual......................................................................................................................... 6
Target Audience .......................................................................................................................... 6
Symbols Used in This Manual..................................................................................................... 6
Reference Documents................................................................................................................. 7
Where to Get Help....................................................................................................................... 7
1. General Description............................................................................................................... 8
1.1 Background.................................................................................................................... 8
1.2 Communication using a Digi m10 Satellite Modem ....................................................... 9
2. Types of Communication Methods.................................................................................... 11
2.1 Data Reports................................................................................................................ 11
2.2 Messages..................................................................................................................... 11
2.3 Global Grams............................................................................................................... 11
3. Terms and definitions:........................................................................................................ 12
3.1 Gateway....................................................................................................................... 12
3.2 Gateway Earth Station (GES)...................................................................................... 13
3.3 Subscriber Communicator (SC)................................................................................... 13
3.4 SC Terminated............................................................................................................. 13
3.5 SC Originated............................................................................................................... 13
3.6 Global Gram................................................................................................................. 13
3.7 Message Blocking........................................................................................................ 14
3.8 Message Priority........................................................................................................... 14
3.9 Speed Dial.................................................................................................................... 15
3.10 Message Acknowledgments ........................................................................................ 15
3.11 Alternate Terminating Address (ATA) / Message Forwarding..................................... 16
3.12 Delivery Plan................................................................................................................ 16
3.13 GES-to-Satellite Channels........................................................................................... 17
3.14 GES-to-GCC Channels................................................................................................ 17
4. Digi Extended Packets........................................................................................................ 18
4.1 Temperature Out of Bounds Packet............................................................................. 18
4.2 Temperature Query...................................................................................................... 19
4.3 Temperature Query Response..................................................................................... 20
4.4 NVM Data Corruption Alert Packet .............................................................................. 21
4.5 Code Upgrade Packet.................................................................................................. 21
4.6 RTS/CTS Control Packet............................................................................................. 23
Appendix A: Upgrade Firmware................................................................................................. 25

Digi m10 Technical Overview
Digi International, Inc. © 2009
v
List of Tables
Table 1: Message Acknowlegements............................................................................................ 16
Table 2: Temperature Out of Bounds Packet................................................................................ 18
Table 3: Temperature Query Packet............................................................................................. 19
Table 4: Temperature Query Response Packet............................................................................ 20
Table 5: NVM Data Corruption Alert Packet.................................................................................. 21
Table 6: Code Upgrade Packet..................................................................................................... 21
Table 7: RTS/CTS Control Packet................................................................................................. 23
List of Figures
Figure 2: SCO Report Transmission Cycle..................................................................................... 9

Digi m10 Technical Overview
Digi International, Inc. © 2009
Page 6 of 26
About This Manual
This manual provides a detailed technical overview on how the Orbcomm satellite network
operates, available message types, specific Digi message extensions, and other related technical
information.
Target Audience
The target audience for this document is comprised engineers and other individuals with a
technical background. A typical reader is an engineer who is familiar with the general concept of
wireless data communications.
Symbols Used in This Manual
Symbol Description
Provides additional information corresponding to the current topic.
Warning! If ignored, may cause permanent damage to the JumpStart Kit or injury to
a person.
Caution! Failure to comply with a caution may result in failure or damage to the
device.
Danger! Failure to comply with a danger symbol may result in serious injury.

Digi m10 Technical Overview
Digi International, Inc. © 2009
Page 7 of 26
Reference Documents
The following documents were used to create this user guide, and provide more information
about the technologies and standards involved using the Digi m10 ORBCOMM Satellite Modem.
Department of Defense Test Method Standard for Environmental Engineering Considerations
and Laboratory Tests, MIL STD 810E
European Telecommunications Standards Institute, EN 300 832 (A1 version 1.1.1),
Electromagnetic Compatibility for Mobile Earth Stations.
International Electrotechnical Commission, IEC 1000-4-4, Testing and Measurement
Techniques -- Immunity to Fast Transient / Burst Immunity Test.
International Electrotechnical Commission, IEC 61000-4-6, Testing and Measurement
Techniques -- Immunity to Conducted Disturbances, Induced by Radio-Frequency Fields.
ORBCOMM Serial Interface Specification, E80050015.
ORBCOMM Subscriber Communicator (SC) Standards and Specifications, E25050102.
ORBCOMM Subscriber Communicator Type Approval Plan, A25TP0017.
ORBCOMM System Overview, A80TD0008.
RoHS FAQ -- http://www.rohs.gov.uk/FAQs.aspx#10
Society of Automotive Engineers, SAE J1455, Joint SAE / TMC Recommended
Environmental Practices for Electronic Equipment Design (Heavy-Duty Trucks).
Technical Requirements for Satellite Earth Stations and Systems (SES); Mobile Earth
Stations (MES) Providing Low Bit Rate Data Communications (LBRDC) using Low Earth
Orbiting (LEO) satellites operating below 1 GHz, EN 3200 721.
Where to Get Help
For additional information or clarifications regarding this user manual, please get in touch with
Digi International using the contact information provided below.
Address 11001 Bren Road East
Minnetonka, MN 55343
Phone [phone]
E-mail http://www.digi.com/support/eservice/login.jsp

Digi m10 Technical Overview
Digi International, Inc. © 2009
Page 8 of 26
1. General Description
This chapter provides an overview of the Digi m10 Satellite Modem and its features.
1.1 Background
The ORBCOMM system is a two-way system that supports communication to and from mobile or
fixed satellite modems, also called Subscriber Communicators (SCs). In most applications, a
message or other data is first generated by an SC. From that source, the message is transmitted
to the nearest ORBCOMM satellite. The satellite downlinks the message to the Gateway Earth
Station (GES), which then transmits the message to the desired Gateway Control Center (GCC).
Within the GCC, the message is processed and forwarded to its ultimate destination by the
Gateway Message Switching System (GMSS). The destination may be another satellite modem,
a pager, a corporate resource management system or any personal or business e-mail or Internet
address.
The ORBCOMM system is available to transfer information for an end user whenever a satellite is
in view of the SC. If the satellite is connected to a GES, the satellite is considered in real-time
messaging mode, and the message is passed immediately through to the GCC for routing to its
final destination. If the satellite is not connected to a GES, the satellite switches to a store-and-
forward mode to accept Global Grams. Global Grams are short messages (up to approximately
200 bytes) stored on-board the satellite until it connects to the SC’s host GCC through an
affiliated GES.
For detailed information on the ORBCOMM system, refer to the ORBCOMM System Overview
document that was provided as part of your Digi JumpStart Kit..

Digi m10 Technical Overview
Digi International, Inc. © 2009
Page 9 of 26
1.2 Communication using a Digi m10 Satellite
Modem
Once an antenna is properly hooked up to the Digi m10 and it has a clear line of sight to the sky,
the Digi m10 can start communicating with satellites as they move overhead. Availability of
satellites is highly dependent on regional location and how busy a satellite currently is; that is, the
availability of slots.
Figure 1: SCO Report Transmission Cycle
To transmit a message through the Digi m10 to the satellite, a user must create a message and
communicate it serially to the Digi m10. See the section referring to the types of
Communication methods or the available types of messages that can be sent. At this time,
various acknowledgement and priority levels can be set as well. Once a message has been
queued up for transmission and there is a satellite overhead, the Digi m10 will attempt to transmit
the message to the satellite following the cycle shown in the above figure. When the satellite
accepts the message and transmits to the GES, the message then routes to the specified
destination.

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Digi International, Inc. © 2009
Page 10 of 26
When receiving a message through the Digi m10, a user creates a message using an SMTP
client and sends it to the ORBCOMM GCC using the appropriate e-mail address (typically
serial#[e-mail] for North America or serial#[e-mail] for the rest of the
world). When the message is received by the GCC, the GCC transmits it through the GES to the
satellite in orbit, which then transmits the message down to the Digi m10. Once the message is
received by the Digi m10, the user can query for the message serially. Note the Data Available
signal asserts when the Digi m10 has received a message.
The message packets sent between the Digi m10 Satellite Modem and the Satellite are optimized
at 107 bytes of user data. This allows for a single packet to be sent to the Satellite with a single
acknowledgement back. After that, the next optimized size is 228 bytes of user data, and then in
111 byte increments.
Alternatively, users can provision their Digi m10 Satellite Modems for IP Gateway usage. This
usage allows customers to use HTTP POST and GET commands with XML to send and receive
messages against a specified host server. When the Digi m10 Satellite Modem is set up for an
IP Gateway account, speed dial 1 is used to route messages to the host server.
Note: If the Digi m10 is powered off, all existing messages in its transmit and receive
queues are lost.

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2. Types of Communication Methods
2.1 Data Reports
A Data Report is the basic service element the Digi m10 uses to transmit or receive a single
packet containing 6 bytes or less of user-defined data. A Data Report can require an
acknowledgment of successful delivery to the ORBCOMM Gateway, but this acknowledgment
can be omitted to save space segment resources. A Data Report can only use speed dials to
indicate where the message should be delivered.
More documentation can be found on the CD provided with the JumpStart Kit. To learn
more, please refer to corresponding sections in the ORBCOMM Serial Interface Specification
document.
2.2 Messages
A Message is the basic service element the Digi m10 uses to transmit or receive a longer
sequence of data. To ensure reliability, messages are transferred over the satellite reservation
channels via short packets containing a checksum, with all packets acknowledged or
retransmitted. Messages must fit within a 1024-byte packet. Messages can either use a speed
dial to indicate the message delivery destination or an e-mail address.
2.3 Global Grams
A GlobalGram is the basic service element the Digi m10 uses to transmit or receive a single, self-
contained data packet to or from a satellite that is not currently in view of an
ORBCOMM Gateway. This allows remote and oceanic areas to be served in a “store-and-
forward” mode. For an SC-Terminated GlobalGram, the relaying satellite stores the data packet in
memory and transmits it upon request from the destination Digi m10. An SC-Terminated
GlobalGram contains 182 bytes of user data. For an SC-Originated GlobalGram, the satellite
receives the GlobalGram from the Digi m10, acknowledges it and archives it in satellite memory
until the destination ORBCOMM Gateway establishes contact with the satellite. An SC-Originated
GlobalGram contains 229 bytes of user data. A Global Gram can only use speed dials to indicate
where the message should be delivered.

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3. Terms and definitions:
3.1 Gateway
An ORBCOMM Gateway consists of a Gateway Control Center (GCC) and one or more Gateway
Earth Station (GES) sites, as well as the network components that provide interfacility
communications. The principal role of the ORBCOMM Gateway is to provide message processing
and subscriber management for a defined service area. This role includes serving as the “home”
for ORBCOMM system subscribers, as well as providing the interface between the subscriber
and the interconnected public and private data networks and the Public Switched Telephone
Network (PSTN)
The current ORBCOMM Gateways consist of the Western Hemisphere (Gateway ID of 1), the
Eastern Hemisphere (Gateway ID of 120), and Japan (Gateway ID of 130).

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3.2 Gateway Earth Station (GES)
The role of the Gateway Earth Station (GES) is to provide an RF communications link between
the message switch and the satellite constellation. It consists of medium gain tracking antennas,
RF and modem equipment, and communications hardware and software for sending and
receiving data packets. The GES equipment and site are designed for unattended operation. The
GES uses radome-enclosed, VHF full-motion antennas with approximately 17 dB of gain. Two
fully independent antenna systems, and associated RF and control equipment, provide complete
functional redundancy at a GES site.
3.3 Subscriber Communicator (SC)
The term Subscriber Communicator (SC) refers in general to the satellite modem or a device
incorporating a satellite modem.
3.4 SC Terminated
Messages sent to the SC from the GES
More documentation can be found on the kit installation CD. To learn more, navigate to
C:\Program Files\Digi\Digi m10 JumpStart Kit\documents please refer to either ORBCOMM Serial
Interface Specification > SC-TERMINATED MESSAGE or ORBCOMM Serial Interface
Specification > Figure 4.8 SC-Terminated Message.
3.5 SC Originated
Messages sent from the SC to the GES
More documentation can be found on the kit installation CD. To learn more, navigate to
C:\Program Files\Digi\Digi m10 JumpStart Kit\documents please refer to either ORBCOMM Serial
Interface Specification > SC-ORIGINATED MESSAGE or ORBCOMM Serial Interface
Specification > SC-ORIGINATED MESSAGE.
3.6 Global Gram
Global Gram messaging, or store-and-forward message transfer, is available in instances when a
satellite is in view of a satellite modem, also referred to as Subscriber Communicator (SC), but
there are no ORBCOMM gateways connected to the satellite. Examples of such instances
include ocean areas and locations where there is no gateway, but regulatory approval for a
satellite modem to communicate with a satellite has been granted. Global Grams allow satellites
and satellite modems to archive short messages when the destination ORBCOMM gateway is

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Digi International, Inc. © 2009
Page 14 of 26
inaccessible by the satellite constellation. The stored messages are transmitted when an
ORBCOMM Gateway comes into satellite-transmission range. This concept applies to both
sending (SC-Originated) and receiving (SC-Terminated) from a satellite modem point of view.
More documentation can be found on the kit installation CD. To learn more, navigate to
C:\Program Files\Digi\Digi m10 JumpStart Kit\documents please refer to either ORBCOMM Serial
Interface Specification > Figure 4.5 SC-Originated Globalgram & Figure 4.6 SC-Terminated
Globalgram or ORBCOMM Serial Interface Specification > SC-ORIGINATED GLOBALGRAM &
SC-TERMINATED GLOBAL.
3.7 Message Blocking
Message Blocking is an optional feature that allows customers to restrict the addresses to which
their satellite modems can send messages, and those addresses that are allowed to send to a
satellite modem. The Speed Dial addresses are used as permitted addresses.
3.8 Message Priority
Message priority is a feature that allows messages to be processed in order of importance. The
higher the priority, the faster the message moves through the network. However, the ORBCOMM
message switch (OMS) does not terminate message sessions in progress; a new urgent
message will remain queued until any active lower-priority message is completed.
ORBCOMM will only implement priority restrictions during periods of very heavy usage. If the
system is lightly loaded and no queues, or only very short queues, are formed, there is little user
benefit gained from the priority feature.
Functionally, within the ORBCOMM gateway congestion control mechanisms use priority to stop
satellite modems from sending messages not meeting a customer-designated priority threshold.
The satellite broadcasts the identification number of connected gateways and their minimum
message priority thresholds in the downlink control information. All listening satellite modems that
have messages queued for a listed gateway must refrain from sending messages below the
specified priority threshold. Only queued messages with a priority at or above the minimum
priority threshold are sent. Messages below the minimum priority remain in the queue until
channel utilization falls below the threshold.
The available priority levels are:
0. Non-urgent
1. Normal
2. Urgent
3. Special Delivery

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Digi International, Inc. © 2009
Page 15 of 26
3.9 Speed Dial
The ORBCOMM gateway maintains a list of up to eight speed dials, or originator/recipient
addresses for each satellite modem. Typically, these speed dials contain the e-mail addresses of
frequent recipients or originators of messages to and from the satellite modem. The use of speed
dials results in a reduced number of bytes in a message. The speed dials can also be used with
message blocking to restrict addresses that can send to the satellite modem and those to which
the satellite modem can send.
NOTE: For the Digi m10 JumpStart Kits, Digi provides automatic e-mail forwarding for
messages with speed-dial destinations. This greatly simplifies your overall evaluation and
development experience by allowing you to define speed dial configurations online at any given
time, without changing the actual satellite service provisioning of your modem. Please refer to the
online help of the Digi Satellite Dashboard application for more information about the speed dial
forwarding. If you have any additional questions, please contact Digi technical support.”
3.10 Message Acknowledgments
Acknowledgments allow a customer to have confidence that SC-originated messages have
reached the Gateway successfully. While ORBCOMM’s implementation of extended SMTP
(ESMTP) allows for delivery notification information for SC-originated messages, the destination
mail server and any mail servers relaying mail along the path to the destination server must also
support the extended version of the protocol. In cases where the customer hosts support ESMTP,
delivery notification is returned to the originating SC in a System Response. In other cases,
results described in a System Response as referring to delivery to the message recipient can be
misleading. An acknowledgment from the ORBCOMM Gateway is implicit in the delivery protocol
for MESSAGES, and is implemented regardless of the specified acknowledgment level. No
acknowledgment by the Gateway is available for Global Grams. For Data Reports, the service
type specified for the message determines the acknowledgment level.

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Digi International, Inc. © 2009
Page 16 of 26
Service Level Description
0
No Acknowledgment
1
Acknowledgment is generated only if message fails
to reach the GCC.
2
Acknowledgment is generated when message has
successfully reached (or failed to reach) the GCC.
3
Acknowledgment is generated only if message fails
to reach recipient.
4
Acknowledgment is generated when message has
successfully reached (or failed to reach) the
recipient.
Note that service levels 0 and 1 are only used for SC-originated traffic and refer to
acknowledgments between the SC and any device terminal equipment in use.
Table 1: Message Acknowlegements
More documentation can be found on the kit installation CD. To learn more, navigate to
C:\Program Files\Digi\Digi m10 JumpStart Kit\documents. For more information please refer to
the ORBCOMM Messaging Services Description > Appendix B SMTP Acknowledgment Service
3.11 Alternate Terminating Address (ATA) /
Message Forwarding
Message forwarding allows copies of all SC-terminated messages to be sent to an alternate
terminating address (ATA). Any valid e-mail address can be set as the ATA, and any of three
forwarding rules can be applied: carbon copy, conditional, or unconditional. The appropriate
address and rule should be specified when the satellite modem is provisioned.
3.12 Delivery Plan
A delivery plan is the scheme the ORBCOMM gateway uses to attempt delivery of SC-terminated
messages. Delivery plans have four main characteristics:
•Automatic delivery attempts: the number of times, immediately upon receipt and at one-
minute intervals, the ORBCOMM Gateway will attempt to deliver an SC-terminated message
•Time to hold: the maximum time the ORBCOMM Gateway will hold the message before
returning it as undeliverable
•Deletion after final attempt: whether the message should be deleted after the automatic
delivery attempts are exhausted, or held until the time to hold has been reached
•Use of piggybacking: whether a message delivery attempt should be triggered by
successful delivery of another message in either direction

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Digi International, Inc. © 2009
Page 17 of 26
3.13 GES-to-Satellite Channels
The RF links that connect an ORBCOMM Gateway GES to an ORBCOMM satellite use a single
57.6-kbps uplink and downlink channel that uses the TDMA protocol. This protocol permits
simultaneous RF links between a single satellite and several GES installations within the satellite
footprint. It also provides a virtually seamless hand-over of a satellite from GES to GES under the
centralized control of the GMSS.
3.14 GES-to-GCC Channels
GES-to-GCC links will operate over 56-kbps or 64-kbps data lines. A typical installation consists
of a Channel Service Unit/Data Service Unit (CSU/DSU) with a V.35 interface at both ends.
TCP/IP IEEE 802.3 (Ethernet) packet routers, which provide link layer internetworking, connect
these interfaces to the GCC and GES facilities. The GES process communicates with the GMSS
process using TCP/IP UDP packets.

Digi m10 Technical Overview
Digi International, Inc. © 2009
Page 18 of 26
4. Digi Extended Packets
In addition to the ORBCOMM serial commands defined in the ORBCOMM Serial Specification,
the following Digi Extended Packets are available to the host controller:
•Temperature Out of Bounds Packet
•Temperature Query
•Temperature Query Response
•NVM Data Corruption Alert Packet
•Code Upgrade Packet
•RTS/CTS Control Packet
The following sections provide details about these packets.
4.1 Temperature Out of Bounds Packet
Table 2: Temperature Out of Bounds Packet
0 0x05/0x06 Packet Header
1 0x18 Packet Type
2 Length0
Length of the packet
3 Length1
4 Retry_count/ Pkt Sequence Number
5 Temp0
Temperature value
in little endian
format.(This is a 32
bit floating point
number)
6 Temp1
7 Temp2
8 Temp3
9 Fletch0
Fletcher Checksum
10 Fletch1
NOTE: This packet is sent from the Digi m10 to DTE when temperature of the Digi m10
goes beyond the operating range (-40C to +85 C). DTE should power down the Digi m10 when
this packet is received.

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Digi International, Inc. © 2009
Page 19 of 26
4.2 Temperature Query
The Temperature Query packet (see Table 3) is sent from the host controller to query the Digi
m10 temperature.
Table 3: Temperature Query Packet
0
0x85/0x86
Packet Header
1
0x19
Packet Type
2
Length0
Length of the packet
3
Length1
4
Retry_count/ Pkt Sequence Number
5
Fletch0
Fletcher Checksum
6
Fletch1

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Digi International, Inc. © 2009
Page 20 of 26
4.3 Temperature Query Response
The Temperature Query Response packet (see Table 4) is sent from the Digi m10 to the host
controller, indicating the satellite modem’s temperature in degrees Celsius.
Table 4: Temperature Query Response Packet
0
0x05/0x06
Packet Header
1
0x1A
Packet Type
2
Length0
Length of the packet
3
Length1
4
Retry_count/ Pkt Sequence Number
5
Temp0
Temperature value in
little endian
format.(This is a 32
bit floating point
number)
6
Temp1
7
Temp2
8
Temp3
9
Fletch0
Fletcher Checksum
10
Fletch1
NOTE: This packet is sent from the Digi m10 to DTE and it contains the current
temperature of the Digi m10 in degrees Celsius.