Digi SkyCloud Z4500 Series User manual

Digi SkyCloud
User Guide

Welcome to Digi SkyCloud 2
Revision history—90002498
Revision Date Description
A January 2019 Initial release.
B December 2020 Documentation edits.
C March 2022 Update to new format.
D January 2023 Added documentation and reorganized the document.
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property of their respective owners.
© 2023 Digi International Inc. All rights reserved.
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merchantability for a particular purpose. Digi may make improvements and/or changes in this manual
or in the product(s) and/or the program(s) described in this manual at any time.
Warranty
To view product warranty information, go to the following website:
www.digi.com/howtobuy/terms
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Contents
Welcome to Digi SkyCloud
Applicable hardware 10
Z4500x Industrial Controllers--Ethernet 10
Z4550x Industrial Controllers--Wireless 10
Connect Sensor+ 10
M2MWireless 11
Get started with SkyCloud
Step 1: Get Digi SkyCloud registration information from Digi 12
Step 2: Activate the SIMcard in your devices 12
Step 3: Assemble and power your devices 13
Step 4: Log into Digi SkyCloud 13
Step 5: Map your devices in SkyCloud 13
Z45 Controllers (Cellular) 13
Connect Sensor+ 14
Assemble the Connect Sensor+ hardware
Before you begin 15
Step 1: Open the box and remove components needed for assembly 15
Step 2: Assemble the Connect Sensor+ 16
Step 3: Check the cellular connection 17
Step 4: Wire the input sensors 17
Assemble the Z45 Controller hardware
Before you begin 19
Step 1: Open the box and remove components needed for assembly 19
Required additional equipment 19
Step 2: Wire a power supply to the Z45 Controller and power the device 20
Step 3: Optional: Insert a second SIM card into the Z45 Controller 22
Step 4: Attach the antennas to the Z45 Controller 22
Step 5: Power the Z45 Controller 23
Assemble the RMS Z4550 hardware
Step 1: Open the RMS Z45 enclosure and verify the components 24
Step 2: Optional: Insert a second SIM card into the RMS Z45 24
Welcome to Digi SkyCloud 3

Welcome to Digi SkyCloud 4
Step 3:Attach antenna cables to the RMS Z45 25
Step 4: Attach an accessory to the RMS Z45 26
Step 5: Power the RMS Z45 27
Step 6: Close and lock the RMS Z45 enclosure 27
Using the SkyCloud device map
SkyCloud map toolbar 29
Location pins on the SkyCloud map 31
SkyCloud map settings 33
SkyCloud mapped device list 34
Manage the SkyCloud map view 35
Review the Device Summary page
Review device information in the Device Summary page 37
SkyCloud Location Status information 39
Review status information for a Z45 Controller 41
System Status 41
Data Usage 41
Network Status 42
Review status information for a Connect Sensor+ 42
Automation Control Groups 42
System Status 43
Network Status 43
Config Status 44
Log in to a device from SkyCloud and manage SkyCloud
Log in to a device's web UI from SkyCloud 45
Change your SkyCloud password 46
Forgot your SkyCloud password 46
Define the SkyCloud browser tab name 47
Manage the Device Summary page
Assign the location name 48
Define the Device Summary page and display options 48
Configuration overview for a Connect Sensor+ in SkyCloud
Interfaces 50
Services 51
Options 51
Configuration overview for a Z45 Controller in SkyCloud
Quick Panel page 53
Services 53
Asset Management 54
Admin Facilities 54
Admin Menu buttons 54

Welcome to Digi SkyCloud 5
Interfaces 54
Services 55
Options 55
Configure the Connect Sensor+ serial port in SkyCloud
Configure Connect Sensor+ pins
Enable and configure analog inputs and power outputs for a Connect Sensor+ 59
Enable and configure a digital input, pulse counter, and power output for a Connect Sensor+ 61
Oversampling 61
Hysteresis 62
Configure the APN for the Connect Sensor+ in SkyCloud
Update the Connect Sensor+ configuration
Update the cellular modem firmware 64
Back up a Connect Sensor+ configuration 64
Restore a Connect Sensor+ configuration 65
Force a full configuration update on a Connect Sensor+ 65
Update the Connect Sensor+ firmware
Update the Connect Sensor+ firmware 67
Update the cellular modem firmware 67
Configure the SkyCloud servers and group for Connect Sensor+
SkyCloud server 69
NTP server 69
SkyCloud Group ID 69
Configure the wake up interval for a Connect Sensor+
Configure the location coordinates for a device
Configure a device's location with defined coordinates 72
Enable and use GPS location services (Z45 Controller only) 73
Synchronize the Z45 Controller time with SkyCloud
Security for the Z45 Controller
Z45 Controller factory default settings 76
Log in security on the Z45 Controller 77
Configure a locked login message and disable web server access on a Z45 Controller 77
General security configuration for a Z45 Controller 78
Enable HTTPaccess and allow LAN and WWAN port access on a Z45 Controller 79

Welcome to Digi SkyCloud 6
Create an IP White List to limit access to the Z45 Controller 79
Configure SSH Access for a Z45 Controller 80
Manage the Z45 Controller user accounts
Administrator 81
Add a user account to a Z45 Controller 81
Change the password or user level for a Z45 Controller 82
Specify an access level for Z45 Controller SkyCloudpages 82
User levels and access levels for the Z45 Controller 83
Radio configuration and activation on a Z45 Controller
Load a radio firmware image on a Z45 Controller 84
Configure the Radio Firmware and Perform Network Activation 85
Back up and restore the Z45 Controller configuration
Back up the Z45 Controller configuration 87
Install a saved configuration file on a Z45 Controller 87
Back up the Z45 Controller event logs 88
Install a packaged factory application on a Z45 Controller 88
Update the Z45 Controller firmware
Configure access to the firmware server 90
Update the Z45 Controller firmware 91
Schedule a firmware update on the Z45 Controller 91
Review the Z45 Controller firmware update counters 92
SkyCloud Services Configuration page
SkyCloud/DDNS Service Select 93
General Configuration 93
SkyCloud Services Configuration 94
SkyCloud Location Services 94
SkyCloud Network Management Services (NMS) 94
Clear System Connection Stats 94
Configure access to SkyCloud 95
Device Profile page
Application Parameters 96
Local Interfaces
Port forwarding 97
RS232/RS485 Ports 97
RS232/RS485 Options 97

Welcome to Digi SkyCloud 7
Tunneling and Encryption
GRE Tunnels 98
IPsec tunnels 99
Automation Control
Automation Control operation 101
Access the Automation Control page 101
View automation data in the Automation Dashboard 102
Use Automation Control formulas 103
List of formulas 103
Add an Automation Control formula 103
Constants formulas 104
Calculate Values formulas 105
Hex formulas 107
Command formulas 108
Use Automation Control programs 110
List of functions 110
Add an Automation Control program 110
Set and clear input/output pins functions 111
Performing Arithmetic functions 113
Set I/O on remote Z45 Controllers funtions 113
Timers and counters functions 116
Motor Control and Wear Leveling functions 119
Application Status and reporting to SkyCloud functions 121
Managing Input Thresholds, Initial Values, and Initial Reference functions 121
Managing Geo-Fences functions 122
Restart the application function 122
Input configuration function 122
Cycle Control Group function 123
Output Shutoff Timer function 124
Send Text to Com Port function 124
Reset Pin Formula function 124
List of Automation Control program functions 125
Set up I/O modules 125
Add an I/O module 126
16 Port Virtual/Internal module 126
16 Port Multi-Function I/O module 127
16 Port Modbus RTUmodule 128
16 Port Modbus TCP/IPmodule 128
Modbus TCP Client for Automation Control
Internal data types 129
Modbus client data type mapping 130
Physical Device to Modbus Mapping Summary 134
Virtual Device to Modbus Mapping Summary 135
Register Addressing 136
IP Address and Port 137
Configuration Parameters 137
Configuring with other SCADA software 138
Change max block read length 138
Change the Max Coalesce Gap 139

Welcome to Digi SkyCloud 8
Make sure all addresses point to the correct register 140
Use data suffixes to read Ctek internal types 140
Connect Sensor+ hardware
List of Connect Sensor+ SkyCloud components and accessories 141
Included in the box 141
Optional accessories 142
Connect Sensor+ ports and buttons 143
Wake the Connect Sensor+ 144
Manually wake the device: Magnet swipe 144
Manually wake the device: Wake button 144
Connect Sensor+ LED start-up sequence 145
Closing the Connect Sensor+ 145
Wiring the Connect Sensor+ I/O interface 146
Prerequisites 146
Wire the sensors to the I/O interface 146
I/O interface pin assignments 148
Analog input 150
Digital I/O pin 153
Modbus serial power output 154
Analog input schematic 155
Digital I/O schematic 156
Device not connected to the cellular network 157
Verify SIM configuration 157
Check cellular antenna 157
Verify cellular network coverage 157
Check battery life 157
Manually configure the cellular connection 157
Battery care and maintenance 159
Battery life 159
Battery sleep and wake modes 159
Battery orientation 160
Battery percentage ranges 160
Battery percentage and external power 160
Battery depletion 160
Battery inspection 160
Battery passivation 160
Replace a battery 161
Reset the Connect Sensor+ 161
Install the magnet mount 162
Configure Connect Sensor+ device settings 163
Configure cellular options 163
Configure SkyCloud settings 163
Configure internal temperature settings 164
Safety information 164
Assembly safety information 164
Battery safety 164
Safety notices 165
Technical Specifications 167
Maximum power and frequency bands 167
Cell modem transmit (TX) output power 167
Regulatory information 168
FCC certifications and regulatory information 168
Declaration of Conformity (DoC) 168

Welcome to Digi SkyCloud 9
Z45 Controller hardware
List of Z45 Controller components and accessories 169
Included equipment 169
Required additional equipment 169
Power the Z45 Controller using a barrel connector pigtail 170
Reset a Z45 Controller to the default factory settings 172
Connect the Ethernet cable to the Z45 Controller 172
Z45 Controller indication/terminations/switches 172
Z45 Controller Digital Inputs 176
Circuit summary 176
Using the Analog Inputs of the Z45 Controller 178
Using the Digital Outputs of the Z45 Controller 179
RMSkit hardware
RMS Z4550 kit components 180
Components 180
Accessories bag 181
Mount the RMS Z45 to a solid surface 181
Attach the RMS Z45 to the DINrail 183
Connect the power supply to the RMS Z45 184
Detach an accessory from the RMS Z45 186
Detach the antenna cables from the RMS Z45 187
Disconnect the power supply from the RMS Z45 188
Detach the RMS Z45 from the DINrail 190

Welcome to Digi SkyCloud
Digi SkyCloud is a web-based application that brings alarms, reports and control to your web browser.
Applicable hardware
This manual supports the following hardware:
Z4500x Industrial Controllers--Ethernet
SKU Description
CTK-Z4500A1X Z45 Industrial Controller Ethernet, Automation Lite*
CTK-Z4500A2X Z45 Industrial Controller Ethernet, Automation Control
Z4550x Industrial Controllers--Wireless
SKU Description
CTK-Z4550A1M Z45 Industrial Controller 4G/LTE, Automation Lite*
CTK-Z4550A2M Z45 Industrial Controller 4G/LTE, Automation Control
CTK-Z4550A2W Z45 Industrial Controller Wi-Fi, Automation Control
CTK-Z4550A2M-RMS NEMA Kit with Power Supply and Antenna
Connect Sensor+
SKU Description
CSENSE-S210 Connect Sensor+ SkyCloud, LTEVerizon
*Automation Lite Z45 Controllers feature an economical, scaled-back version of our automation
control applications. Contact Digi for more information.
Welcome to Digi SkyCloud 10

Welcome to Digi SkyCloud M2MWireless
Welcome to Digi SkyCloud 11
M2MWireless
Your Connect Sensor+ has been shipped with a pre-installed SIMcard from M2M Wireless
(www.m2mwireless.com). M2MWireless provides cellular service designed specifically for Connect
Sensor+, including seamless access to SkyCloud over a secure private network (VPN).
Instructions about how to contact M2M Wireless to activate cellular service are included here: Get
started with SkyCloud.

Get started with SkyCloud
The SkyCloud map displays information about your monitoring devices that are connected to
SkyCloud. The devices are displayed in a list on the side of the map as well as noted by location pins on
the map.
This process explains how to access the SkyCloud map, assemble your devices and connect them to
the cellular network, and then view the devices on the map.
Step 1: Get Digi SkyCloud registration information from Digi
If you do not already have access to SkyCloud, contact your Digi representative to set up your
organization with a user name and password, and to register your device.
Note If you already own devices that you want to connect to SkyCloud, contact the Digi Support Team
for help registering a pre-owned device.
NEXTSTEP: Proceed to Step 2: Activate the SIMcard in your devices.
Step 2: Activate the SIMcard in your devices
An M2M SIM card is installed in the Z45 Controllers and Connect Sensor+ devices by default. Contact
M2M Wireless to activate cellular service and connect your device to a cellular network.
For users that do not have an M2M account
Do one of the following:
nEmail [e-mail] with the subject line New Digi Account, and ask for support
in setting up an account.
nCall [phone], and M2M will guide you through the new account set up process.
For users that do have an M2M account
Do one of the following:
nEmail [e-mail] with subject line SIM Activation – Digi Account. Please
provide the following in the body of the email:
lICCID (on SIM cutout)
lIMEI (on device label)
lPlan size (MBs)
lPrivate (recommended) or Public IP
Welcome to Digi SkyCloud 12

Get started with SkyCloud Step 3: Assemble and power your devices
Welcome to Digi SkyCloud 13
nActivate a SIM by logging in to the M2M web portal at m2mwireless.com/Billing2/login.php,
navigating to MDN on the top toolbar, and then clicking on the Activation radio button. Make
sure you have the ICCID (on SIM cutout), IMEI (on device label), plan size (MBs) and preference
for Public or Private IP handy to complete the activation.
WARNING! Digi strongly recommends using the supplied SIM from M2MWireless. Use of
a SIMwithout secure VPN access to SkyCloud risks moving configurations and
sensor data in clear text over a public network.
NEXTSTEP: Proceed to Step 3: Assemble and power your devices.
Step 3: Assemble and power your devices
To ensure that you can see the devices on the SkyCloud device list and can configure your devices, you
should assemble and power your devices.
nAssemble the Connect Sensor+ hardware
nAssemble the Z45 Controller hardware
Step 4: Log into Digi SkyCloud
Launch SkyCloud and log in using the user name and password assigned by Digi.
1. Navigate to digiskycloud.com in your web browser. The SkyCloud login screen displays.
2. Click Login. The SkyCloud LogIn page displays.
3. Enter your user name and password.
nUser name: This is the user name assigned to you by Digi, and is usually your email
address.
nPassword: Enter the password that was assigned to you when you were registered
with SkyCloud. If you have previously logged in and changed your password, enter your
new password.
4. Click Submit to log in to SkyCloud. The SkyCloud map displays.
For detailed information about the SkyCloud map, see Using the SkyCloud device map.
Step 5: Map your devices in SkyCloud
Each device must be assigned latitude and longitude coordinates before the device is marked with a
locator pin on the SkyCloud map.
Z45 Controllers (Cellular)
The GPSlocation feature is enabled by default. When the device is powered and connected to the
cellular network, the Z45 Controller reports its location to SkyCloud. You do not have to configure your

Get started with SkyCloud Step 5: Map your devices in SkyCloud
Welcome to Digi SkyCloud 14
device and can skip this step.
If the device's location is not automatically mapped, verify that the Z45 Controller has a cellular
connection.
The device may not be getting GPS coordinates from the cellular network due to the device's
environment. The device must have a direct and unobstructed view of the sky.
Connect Sensor+
The location coordinates for a Connect Sensor+ must be manually configured. Before you begin,
determine the latitude and longitude coordinates for the Connect Sensor+ location. You can use the
physical address of where the device is located and a mapping application to discover the coordinates.
1. Log into SkyCloud if you are not already logged in.
2. In the toolbar, click the Other Assets icon. A list of the non-mapped assets displays.
3. Scroll through the list until you find the Connect Sensor+ that you want to configure.
You can also click the Search icon in the toolbar to display a search field, which you can use to
search for the device by an identifier, such as name, serial number, or IMEI.
4. Click on the name of the device that you want to map. A pop-up dialog for the device displays.
5. Click the name at the top of the pop-up. The SkyCloud web UIdisplays.
6. From the Interfaces section, click Location Source. The System Location Configuration page
displays.
a. In the Latitude and Longitude fields, enter the latitude and longitude coordinates.
b. Click Submit.

Assemble the Connect Sensor+ hardware
The following steps explain how to connect your Connect Sensor+ hardware and power on the device
with a battery.
Before you begin
nReview the Safety information.
nCheck with your system administrator to confirm that the M2M SIM card in the Connect
Sensor+ has been activated.
Follow the steps below to assemble your device.
Step 1: Open the box and remove components needed for
assembly
For the initial assembly, you will need these items from the box:
Component Description
Connect
Sensor+
Battery One lithium metal battery.
For battery safety information, see Battery safety and Battery care and
maintenance.
In addition, you also need to provide:
Component Description
Cellular antenna One cellular antenna.
Welcome to Digi SkyCloud 15

Assemble the Connect Sensor+ hardware Step 2: Assemble the Connect Sensor+
Welcome to Digi SkyCloud 16
Component Description
For information about all of the Connect Sensor+ components, see List of Connect Sensor+ SkyCloud
components and accessories.
NEXTSTEP: Proceed to Step 2: Assemble the Connect Sensor+.
Step 2: Assemble the Connect Sensor+
This section describes how to assemble the Connect Sensor+ hardware.
CAUTION! This product contains a lithium metal battery. Prior to installation, the
battery should be inspected for any signs of damage. If the battery appears to be
damaged or is dropped during the installation, do not use the battery and be sure to
dispose of it properly. See Battery inspection for more information.
Follow these steps to assemble Connect Sensor+:
1. Orient the Connect Sensor+ as shown below and open the Connect Sensor+ enclosure.
2. Insert and connect the battery.
a. Orient the battery so that the connection wires are at the top of the battery, as
shown.
b. Connect the wiring to the battery port.
3. Connect the cellular antenna.
a. Place the connection end of the antenna onto the metal female SMA connector on
the Connect Sensor+.
b. Tighten the plastic housing at the connection end of the antenna.
4. Leave the cover open for the next assembly step.
NEXTSTEP: Proceed to Step 3: Check the cellular connection.

Assemble the Connect Sensor+ hardware Step 3: Check the cellular connection
Welcome to Digi SkyCloud 17
Step 3: Check the cellular connection
Make sure the cellular network provides an adequate signal where you install Connect Sensor+ to
maintain a consistent cellular connection.
Note Proper network coverage helps reduce power consumption, leading to improved battery life.
To check the cellular network connection at the install location:
1. Press the Wake button inside the Connect Sensor+ to wake the device.
Note If the s closed, swipe a magnet across the magnet icon on the outside of the device.
2. The LEDindicators light up in a predetermined sequence. For detailed information, see Wake
the Connect Sensor+.
Note If Connect Sensor+ does not connect to the cellular network, see Device not connected to
the cellular network.
3. Leave the cover open for the next assembly step.
NEXTSTEP: Proceed to Step 4: Wire the input sensors.
Step 4: Wire the input sensors
You can wire the analog and digital input sensors or power using the input interface. For detailed
information, see Wiring the Connect Sensor+ I/O interface.
The Connect Sensor+ cover must be open to wire sensors to the Connect Sensor+. If you choose to
wire sensors at a later time, you should close the cover, which snaps in place.

Assemble the Connect Sensor+ hardware Step 4: Wire the input sensors
Welcome to Digi SkyCloud 18
Note The Connect Sensor+ enclosure may require some force to close. This is intended as part of the
design to ensure a robust seal in damp or dusty environments. For details about closing the Connect
Sensor+ enclosure, see Closing the Connect Sensor+.
Note All external or field wiring must be in accordance with NFPA 70 Article 501.10(B).

Assemble the Z45 Controller hardware
The following steps explain how to connect your hardware and power on a Z45 Controller .
Before you begin
nCheck with your system administrator to confirm that the M2M SIM card in the Z45 Controller
has been activated.
Follow the steps below to assemble your device.
Step 1: Open the box and remove components needed for
assembly
For the initial assembly, you will need:
Equipment Description
Z45 Controller
Required additional equipment
These items are not included with your Z45 Controller and should be purchased separately before you
begin assembly.
Welcome to Digi SkyCloud 19

Assemble the Z45 Controller hardware Step 2: Wire a power supply to the Z45 Controller and power the device
Welcome to Digi SkyCloud 20
Equipment Description
Power
supply
A power supply that has one end with two wires exposed and stripped, which are
then wired to the Z45 Controller.
Note Some Z45 Controller SKUs come with a power supply: a female barrel
connector pigtail kit (PN 76002127) or a DINmount power supply (PN 760002129).
The female barrel connector pigtail provides an interface to power supplies
equipped with a male barrel connector.
For information about wiring the barrel connector pigtail power supply, see Power
the Z45 Controller using a barrel connector pigtail.
LPS (Limited power source) power supply required
nUse a UL listed power supply with an LPS output, rating of 9-24 V DC with 12
Watts output minimum.
nAs an alternate – Listed/CN, ITE Power Supply, input rated 100-240 V AC, 0.33
A minimum; output rated 9-24 V DC, 0.5 A minimum.
nUnit must be marked “LPS.”
nPower supply shall be suitable for the ambient temperature where device is
installed.
Cellular
antennnas:
2
Two cellular antennas are needed.
Second
SIMcard
(Optional)
The Z45 Controller has two SIMcard slots. At least one SIMcard is required for
cellular connection.
An M2M SIMcard is inserted in Slot A by default. Check with your system
administrator to confirm that the M2M SIM card in the Z45 Controller has been
activated.
The second SIM card is optional and is used for redundancy.
NEXTSTEP: Proceed to Step 2: Wire a power supply to the Z45 Controller and power the device.
Step 2: Wire a power supply to the Z45 Controller and power the
device
An external power supply must be wired to the device and plugged into a main power supply. You can
supply your own power supply or purchase one from Digi.
Note Some Z45 Controller SKUs come with a power supply: a female barrel connector pigtail kit (PN
76002127) or a DINmount power supply (PN 760002129). The female barrel connector pigtail provides
an interface to power supplies equipped with a male barrel connector.
For information about wiring the barrel connector pigtail power supply, see Power the Z45 Controller
using a barrel connector pigtail.
LPS (Limited power source) power supply required