Digicom 3G Gateway HSDPA 7.2M User manual

3G Gateway Series
User’s Guide
rev. 2.0 09/2009
Wireless 3G Gateway
HSDPA & HSUPA Station
Fast Internet with 7.2 Mbps UMTS Technology
Simultaneous Internet and Voice call
Send and Receive SMS
Built-in ADSL 2/2+ Router function (optional)
2 Mbps Upload transmission

I
3G Gateway Series Index - Preface
INDEX
PREFACE .........................................................................................................................................................II
DECLARATION CE OF CONFORMITY ...........................................................................................................II
AssIsTANCE AND CONTACTs ...................................................................................................................... II
Restriction of use of Wireless Radio Equipment using the 2.4GHz ISM frequency band.............................. III
sAFETY WARNINGs ......................................................................................................................................IV
1. INTRODUCTION............................................................................................................................................1.1
1.1. DEsCRIPTION .......................................................................................................................................1.1
1.2. CONNECTORs PANEL..........................................................................................................................1.2
1.2.1. 3G SOHO CONNECTORS .............................................................................................................................................1.2
1.2.2. 3G SOHO PLUS CONNECTORS...................................................................................................................................1.2
1.2.3. 3G BACKUP CONNECTORS.........................................................................................................................................1.3
1.2.4. 3G CORPORATE CONNECTORS ................................................................................................................................1.3
1.2.5. 3G WLL CONNECTORS ................................................................................................................................................1.3
1.3. DIsPLAY................................................................................................................................................. 1.4
1.4. LED......................................................................................................................................................... 1.5
1.5. PARTs CHECK ......................................................................................................................................1.5
2. HARDWARE INSTALLATION ....................................................................................................................... 2.1
2.1. BATTERY BACKUP................................................................................................................................2.3
2.1.1. REPLACEMENT OF BATTERY ......................................................................................................................................2.3
2.2. PIN AND PUK MANAGEMENT ..............................................................................................................2.4
3. WEB CONFIGURATION................................................................................................................................3.1
3.1. QUICK CONFIGURATION ..................................................................................................................... 3.2
3.1.1. PHONE CALL .................................................................................................................................................................3.2
3.1.2. 3G DATA CALL................................................................................................................................................................3.2
4. HOME.............................................................................................................................................................4.1
5. CONFIGURATION ......................................................................................................................................... 5.1
5.1. LAN......................................................................................................................................................... 5.1
5.1.1. ETHERNET ....................................................................................................................................................................5.1
5.1.2. WIRELESS NETWORK..................................................................................................................................................5.2
5.1.3. DHCP SERVER ..............................................................................................................................................................5.7
5.2. WAN .......................................................................................................................................................5.9
5.2.1. WAN CONFIGURATION ...............................................................................................................................................5.10
5.2.2. ADSL CONFIGURATION .............................................................................................................................................5.11
5.2.3. 3G CONFIGURATION ..................................................................................................................................................5.16
5.2.3.1. Remote Activation .............................................................................................................................................5.17
5.2.4. DNS ..............................................................................................................................................................................5.19
5.3. VOICE CONFIGURATION....................................................................................................................5.20
5.3.1. VOICE CONFIGURATION ............................................................................................................................................5.20
5.3.1.1. Mobile Extension – Mex Application ..................................................................................................................5.21
5.3.1.2. FXO calls route to..............................................................................................................................................5.22
5.3.2. FXS...............................................................................................................................................................................5.22
5.3.3. FXO ..............................................................................................................................................................................5.24
5.3.4. UMTS............................................................................................................................................................................5.25
5.3.5. FXS ROUTING TABLE..................................................................................................................................................5.25
5.3.5. UMTS ROUTING TABLE...............................................................................................................................................5.27
5.3.6. FXO ROUTING TABLE .................................................................................................................................................5.27
5.3.7. SUPPLEMENTARY SERVICES....................................................................................................................................5.28
5.4. sYsTEM............................................................................................................................................... 5.30
5.4.1. FIRMWARE UPGRADE................................................................................................................................................5.30
5.4.2. BACKUP & RESTORE..................................................................................................................................................5.31
5.4.3. COMMIT & REBOOT....................................................................................................................................................5.32
5.4.4. USER MANAGEMENT .................................................................................................................................................5.32
5.4.5. TIME ZONE ..................................................................................................................................................................5.32
5.5. ADVANCED ..........................................................................................................................................5.35
5.5.1. IGMP PROXY ...............................................................................................................................................................5.35
5.5.2. IP ROUTING.................................................................................................................................................................5.35
5.5.3. DYNAMIC DNS .............................................................................................................................................................5.36
5.5.4. WEB CONFIGURATION ..............................................................................................................................................5.37
5.6. FIREWALL............................................................................................................................................ 5.37
5.6.1. IP FILTERING ...............................................................................................................................................................5.37
6. SAVE & REBOOT..........................................................................................................................................6.1
7. LOGOUT........................................................................................................................................................ 7.1

II
3G Gateway Series Index - Preface
All rights reserved; no part of this publication may be reproduced, stored in a retrieval system, or trasmitted in any form or by any means,
electronic, otherwise, without the prior written permission of Digicom S.p.A. The contents of this booklet may be modified without notice.
Every possible care has been taken in testing and putting together all the documentation contained in this booklet, however Digicom can
not take any responsability brought by the use of this booklet.
PREFACE
In order to guarantee your safety and a correct functioning, be sure to follow these safety warnings. The whole set (with cables
included) must be installed in a place lacking of or distant from:
• Dust,humidity,hightemperaturesanddirectexposuretosunlight.
• Heatirradiatingobjects,whichmaydamageyourdeviceorcauseanyotherproblem.
• Objectsproducingahighelectromagneticeld(Hi-Fispeakers,etc.).
• Corrosiveliquidsorchemicalsubstances.
ENVIRONMENTAL CONDITIONS
Environmenttemperature:from0°Cto+40°C Relativehumidity:from20to80%n.c.
Any sudden change in temperature and humidity must be avoided.
CLEANING INFORMATION
Use a soft dry cloth and avoid any solvents or abrasive materials.
SHOCKS OR VIBRATIONS
Cautionagainstshocksorvibrations.
BACKUP BATTERY (OPTIONAL)
WARNING:thisdevicecanbesuppliedwithabackupbattery.
Thisbatterymaygetburnt,explodeorcauseseriousburnings.DONOTdisassemble,weld,burnorthrowthebatteryintowater.
Keepoutofchildren.Replaceonlywithasamemodelbatteryandreservetheoperationonlytoqualiedstaff.Theuseofadifferent
batterymaycauserehazardorexplosions.Italianlawsconsiderbatteriesasdangerousurbanwastethatmustbedisposed
accordingtothelawprovisionsinforce(ItalianDPR915/82andlocalprovisions).
The backup battery is excluded from warranty.
DECLARATION OF CONFORMITY
We,DigicomS.p.A.,withregisteredofceatCardanoalCampo(VA-Italy)-ViaVolta39,declareunderoursoleresponsibility,
that the products named 3G SoHo, 3G SoHo PLUS, 3G BackUP, 3G Corporare, 3G WLL, to which this declaration refers to,
satisfytheessentialrequirementsoffollowingDirective:
- 1999/5/CE 9th March 1999, R&TTE (concerning radio equipment and telecommunication terminal equipment and the
acknowledgmentoftheirconformity)LawDecree9thMay2001,n.269,(G.U.n.156of7-7-2001).
 AsindicatedinconformitywiththerequirementsoffollowingReferenceStandardsorofotherregulationsdocuments:
 EN300328
 EN301489-1
 EN301489-7
 EN301489-24
 EN301-908-1
 EN301-908-2
 EN60950-1
Thisdevicecanbeusedinthefollowingcountries:IT,DE,ES,PT,BE,NL,GB,IE,DK,GR,CH
ASSISTANCE AND CONTACTS
MostofquestionscanbeansweredbylookingupintheSupport>F.A.Q.sectionofourwebsiteatwww.digicom.it.
If you can’t find the answer you’re looking for, please contact our Technical Support at suppor[email protected]

III
3G Gateway Series Index - Preface
REstRIctIoN of usE of WIRElEss RaDIo EquIpmENt
usINg thE 2.4ghz Ism fREquENcy baND
Thisequipmentcomplieswitheuropeanstandardsinmatterofelectromagneticcompatibility,interferenceandsafety.Thisequipment
operatesinthe2.4GHzWirelessradiobandwidth,regulatedbytheEuropean1999/5/CEDirective.Itcanbefreelyusedinthose
countries which are not specifically applying restrictions.
RestrictionsofuseinFrance
Indoor
 Themaximumtransmitpower(EIRP)islimitedto100mW(20dBm)withinthe2400-2483,5MHzfrequencyrange
Outdoor
 Themaximumtransmitpower(EIRP)islimitedto100mW(20dBm)withinthe2400-2454MHzfrequencyrange
 Themaximumtransmitpower(EIRP)islimitedto10mW(10dBm)withinthe2454-2483,5MHzfrequencyrange
Pleasecheckwww.art-telecom.frforupdatesandfurtherinformations.
Restrictions of use in France
Thisequipmentcanbeusedfreelywithinprivateareas.
Shouldtheequipmentbeingusedinpublicareasoroutsideprivateareas,theusermustapplyageneralauthorizationandinform
the national telecommunication organization. Please refer to www.comunicazioni.it for updates and further informations.
Iftheequipmentallowstomodifythetransmitpowerlevelorchangeoftheantennatype,theusermustensurenottoexeedthe
100mW(20dBm)limitinanycaseornalsetup.
INFORMATION FOR USERS
Accordingtothe2002/95/CE,2002/96/CEand2003/108/CEDirectives,relativetoreductionintheuseofhazardous
substances in electrical and electronic apparatus, as well as to disposal of waste materials.
Thesymbolofacrossedboxappliedontheapparatusoronitspackageindicatesthatattheendofitsusefullifethe
product must be collected separately from other waste materials.
The user must therefore take the apparatus which has reached the end of its useful life to appropriate separate collection
centresforelectronicand electro-technicalwastematerials,or deliverit back tothereseller whenpurchasingnew
apparatusofanequivalenttype,givingonepieceinforonepieceout.
Suitableseparatewastecollectionforthensendingthecast-offapparatusforrecycling,treatmentandenvironmentallyfriendly
disposal, contributes towards preventing any possible negative effects on the environment and on health and encourages recycling
of the materials the apparatus is made up of.
Unauthorised disposal of the product by the user will lead to payment of the administrative sanctions in force in the country where
it is put on the market.

IV
3G Gateway Series Index - Preface
SAFETY WARNINGS
Readtheseinstructionsandnormscarefullybeforepoweringthe3GGateway.Violationofsuchnormsmaybeillegalandcause
hazard situations.
Foranyofthedescribedsituationspleaserefertothespecicinstructionsandnorms.
The 3G Gateway is a low power radio transmitter and receiver.When it is ON, it sends and receives radio frequency (RF)
signals.
The3GGatewayproducesmagneticelds.Donotplaceitnexttomagneticsupportssuchasoppydisks,tapes,etc.
Operatingyour3GGatewayclosetootherelectricalandelectronicequipment-suchasatelevision,phone,radioorapersonal
computer-maycauseinterferences.
INTERFERENCES
The3GGateway,likeallotherwirelessdevices,issubjecttointerferencesthatmayreduceitsperformances.
ROAD SAFETY
Donotuseyour3GGatewaywhiledriving.Incaseofuseoncars,youmustcheckthattheelectronicequipmentisshieldedagainst
RFsignals.Donotplacethe3GGatewayintheairbagdeploymentarea.
AIRCRAFT SAFETY
Switchoffyour3GGatewaywhenonboardaircraftsbydisconnectingthepowersupplyanddeactivatingtheinternalbackup
battery.UsingGSMdevicesonaircraftsisillegal.
HOSPITAL SAFETY
Donotusethe3GGatewaynearhealthequipment,especiallypacemakersandhearingaids,inordertoavoidpotentialinterferences.
Takecarewhenutilizingthe3GGatewayinsidehospitalsandmedicalcentres,whichmakeuseofequipmentthatcouldbesensitive
toexternalRFsignals.Switchitoffwhenuseisexpresslyforbidden.
EXPLOSIVE MATERIALS
Donotusethe3GGatewayinrefuellingpoints,nearfuelorchemicals.Donotusethe3GGatewaywhereblastingisinprogress.
Observerestrictionsandfollowanyspecicregulationorinstruction.
INSTRUCTIONS FOR USE
Donotusethe3GGatewayindirectcontactwiththehumanbodyanddonottouchtheantennaifnotstrictlynecessary.
Useapproved accessories only.Consultdocumentation regarding any possibledeviceconnected tothe 3GGateway.Donot
connect incompatible products.

1.1
3G Gateway Series Introduction
1. INTRODUCTION
Dear Customer,
thanks for puchasing 3G Gateway.
You will now be able to access the Internet
using 3G connection or ADSL connection
(optional).
This User's Guide will show you how to
connect your 3G Gateway and to customize
its configuration to get the most out of your
new product.
1.1. DESCRIPTION
3G Gateway identifies a range of Digicom
3G routers: 3G SoHo, 3G SoHo PLUS, 3G
BackUP, 3G Corporate and 3G WLL.
This user manual describes all the
functionalities of 3G Gateway.
The table shows the main differences among 3G Gateway versions:
Functionality 3G SoHo 3G SoHo PLUS 3G BackUP 3G Corporare 3G WLL
UMTS (HSUPA) Yes Yes Yes Yes Yes
ADSL (2/2+) No Yes Yes Yes No
1 LAN 10/100 Yes Yes Yes Yes Yes
Tel FXS Yes Yes No Yes Yes
Line FXO No Yes No Yes No
1 SIM Holder Yes Yes Yes Yes Yes
2 SIM Holder No No Optional Optional No
In/Out No No No Optional No
Display Yes Yes No No No
WiFi Yes Yes Yes Yes Yes
Battery Backup Optional Optional Optional Optional Yes
Housing

1.2
3G Gateway Series Introduction
1.2. CONNECTORS PANEL
CONNECTOR DESCRIPTION
A TEL (1,2) RJ11 FXS connectors for analog phones or PABX trunks (parallel)
B LAN RJ45 connector for ethernet cable
C PWR Power supply connector
D SIM SIM connector. The models supporting double SIM will have 2 SLOTs
E ADSL RJ11 connector for ADSL line (available on models with ADSL router only)
F LINE RJ11 FXO connectors for PABX extensions
G RESET Reset (Power OFF/ON). For Backup battery models, power the device OFF and press it for 10 sec
H FACTORY Reset to factory default
1.2.1. 3G SoHo Connectors
1.2.2. 3G SoHo PLUS Connectors
AB
GD
C
EF
H

1.3
3G Gateway Series Introduction
1.2.3. 3G BackUP Connectors
1.2.4. 3G Corporate Connectors
1.2.5. 3G WLL Connectors

1.4
3G Gateway Series Introduction
1.3. DISPLAY
3G Gateway (SoHo models) is equipped with a 65.000 colors display where you can see the information on the gateway operation
status.
29
23
vodafone
12/06/2008
3G ON-LINE
12:27
ADSL
SYMBOL DESCRIPTION
SMS It indicates the presence and the numbers of unread SMS in the SIM
Missed calls It indicates the presence and the number of missed calls
Battery Backup It indicates the Backup battery status (optional)
ADSL
ADSL ADSL connected
ADSL
ADSL ADSL disconnected
Signal It indicates the status of GSM signal
GSM Mode 3G indicates the roaming range of 3G network
AOperator Operator where the SIM is registered
BConnession It indicates the status of data connection
CTime & Date It indicates the time and date
WiFi WiFi enabled
LAN A computer, switch or other network device is correctly connected to the LAN port
A
B
C

1.5
3G Gateway Series Introduction
3G HSPA
ROUTER
3G
Wi-Fi
LAN
TEL
LINE
ADSL
PWR
1.4. LED
3G gateway version with no display, will supply the information about the device status through 7 leds.
LED STATUS DESCRIPTION
Power Off Device off
On Device correctly powered
3G Off SIM not ready
Flashing Green SIM ready and no 3G data connection on
On Green SIM ready and 3G data connection on
Flashing Red SIM ready and no 2G data connection on
On Red SIM ready and 2G data connection on
Fast Flashing Red Insert PIN/PUK
WiFi Off WiFi disabled
On WiFi enabled
LAN Off No device connected on the Ethernet port
On Computer, switch or other network device correctly connected to the LAN port
TEL Off Line not engaged
Flashing Line engaged
LINE Off Line not engaged
Flashing Line engaged
ADSL Flashing ADSL line (physical level) not available
On ADSL line (physical level) available
1.5. PARTS CHECK
The package will contain the following items:
• 3GGateway
• Poweradapter
• QuickGuide
• Wi-Fiantenna
• GSMantenna
• EthernetcableRJ45-RJ45

2.1
3G Gateway Series Hardware Installation
2. HARDWARE INSTALLATION
Just three steps to operate with 3G Gateway:
1. Connect the GSM antenna and the WiFi antenna (the pictures show two different models).
2. Insert the SIM (we recommend to disable the PIN). For a correct operation turn 3G Gateway off.
3. Connect the power supply and turn 3G Gateway on.
Now you can connect a phone to the connector Tel 1 and you will be able to make and receive calls. (Function not supported by
3G BackUP).
SIM 1
SIM 2

2.2
3G Gateway Series Hardware Installation
The next image shows the other connection types:
LAN
To configure 3G Gateway and/or surf the internet, connect the computer through the LAN port. If more than one device must be
connected, use an external switch. To use the WiFi, simply enable this option in the configuration web pages.
ADSL
If your 3G Gateway supports the ADSL router, connect the line to the ADSL port.
LINE
If your 3G Gateway supports the FXO interface, connect the PABX extension or public line to the LINE port.
Display & LED
Through the dispaly or the leds it is possible to check 3G Gateway status.
Power supply
RJ45
RJ11
RJ11
ADSL
Line
Extention
INTERNET PABX

2.3
3G Gateway Series Hardware Installation
2.1. BATTERY BACKUP
The battery backup is placed into the product. The connection of the battery is at the installer or at the end user’s care.
Battery backup features: Li-ion 7,4V 1700mAh
To connect the battery backup:
• Poweroffthedeviceandremovetheplasticcoverbyturningthescrews
• Inserttheconnectorintothecardasshowninpicture
• Closetheupperplasticcoverandsecureitbyusingthetwoscrews.
2.1.1. Replacement of battery
The battery is sticked on the device.
To replace it, disconnect the connector from the card and gently remove the battery.
Note: You are advised to use battery supplied by Digicom only.

2.4
3G Gateway Series Hardware Installation
2.2. PIN AND PUK MANAGEMENT
The PIN request is always enabled on the SIMs; to use them inside 3G Gateway you can:
1. Disable the PIN request on the SIM (through a cellular phone).
2. Insert the PIN in the 3G Gateway configuration. At power on, the device will send the PIN to the SIM.
3G Gateway will show the PIN request from the SIM on the display (Insert PIN) or through the fast blinking of 3G led (red) in the
versions without display.
You can setup 3G gateway in two ways:
A. WEB based configuration (3G Umts menu). Click Save&Reboot to enable the configuration.
B. Through the phone keyboard (set the DTMF selection) connected to TEL1 or TEL2 connector (available in the version with
TEL-FXS port only).
Lift the receiver, you will hear the tone of PIN code request (two close beeps repeated with a pause).
1. Digit the PIN code using the phone keyboard and confirm by pressing “#” (set on the phone the DTMF selection) PIN# code
(i.e.0123#)
2. To cancel the PIN code insertion, hang up before you confirm the PIN code with “#”.
3. If the PIN code is correct, you will hear the correct configuration tone (two tones repeated), or the tone for wrong PIN (three
tones repeated).
4. Hang up to complete the procedure. Now 3G Gateway will automatically save the PIN in the configuration and it will make a
Reset.
5. At 3G Gateway start up, the PIN is no more asked for and the SIM will register to the network.
PUK management
The PUK code can be inserted with the same procedure as for the PIN insertion, through the phone keyboard (available in the
version with TEL-FXS port only) or by inserting the SIM inside a mobile phone.
ATTENTION: the PIN and PUK codes are indicated on the PIN-PUK card supplied by the Telecom Operator
when you buy the SIM card. If a wrong PIN number is inserted for 3 times, it will be necessary to insert the
PUK code followed by a new PIN code. After 10 wrong PUK codes, the SIM card will be blocked permanently
and you have to substitute it.

3.1
3G Gateway Series WEB Conguration
3. WEB CONFIGURATION
Getting Started with the Web pages
3G Gateway includes a series of Web pages that provide an interface to the software installed on the device. It allows you to
configure the device settings to meet the needs of your network. You can access it through a web browser on a PC connected
to the device.
Accessing the Web pages
To access the web pages, you need the following:
• AlaptoporPCconnectedtotheLANportonthedevice.
ToenterthecongurationmenuyoumustsetonthecomputeranIPaddressofthesameLANof3GGateway;youcansetthe
address statically or using the assignment through the DHCP Server.
Windows® XP
• FromtheStart menu select -> Control Panel -> Network connections.
• SelectLAN Connection, display the Properties, select Internet Protocol (TCP/IP) and press on Properties button.
• If using a DHCP Server, set Obtain automatically an IP Address, 3G Gateway will appropriately configure the IP
addresses.
• AwebbrowserinstalledonthePC.Forthebestdisplayquality,uselatestversionofInternetExplorer,NetscapeorMozilla
Firefox.fromanyoftheLANcomputers,launchyourwebbrowser,typethefollowingURLinthewebaddress(orlocation)box,
and press Enter on your keyboard:
http://192.168.1.254 (user:admin,pwd:admin)
The web pages for the configuration have a column on the left, where you find the configuration menus, and a central part where
you can see the settings and modify them.
Themainmenusarethefollowing:Home,Conguration,Save&RebootandLogout.

3.2
3G Gateway Series WEB Conguration
3.1. QUICK CONFIGURATION
This paragraph describes the main parameters to be set to make and receive calls (if the FXS “TEL” interface is supported) and
to start the Internet surfing in 3G mode.
3.1.1. Phone Call
For FxS interface versions only.
To start making/receiving calls you must have followed the instructions of the Hardware Installation chapter:
• ConnecttheGSMantenna
• InserttheSIM(werecommendtodisablethePIN)
• ConnectaphonetotheconnectorTel1
• Connectthepowersupplyandturn3GGatewayon
• Assoonasthedisplay(or3Gled)willshowtheoperatorname,youwillbeabletomakeandreceivecalls.
3.1.2. 3G Data Call
Tomakeacallin3Gmode,checkthattheWANissetto3G(Congurationmenu,WAN,WANconguration).
• Inthe3G UMTSmenuinserttheinformation(dependingontheGSMoperatoryouareusing)forAPN,UsernameandPassword
(forsomeoperatorstheAPNissufcient).
• Denetheconnectionmode:
Always on: 3GGatewaywillenable3Gconnectionatpoweron.Ifsomedisconnectionsshouldoccur,theGateway
will try to restore them automatically.
Manually: In this mode the user manually decides when the connection must be enabled and for how long.To enable
(connect)andddisable(disconnect)3Gconnection,usethepushbuttonsintheHomepage.
Note: Verify with your telecom operator the profile of the SIM you are using for the Internet connection.

3.3
3G Gateway Series WEB Conguration
• Savethecongurationandrebootthegateway(menuSave&Reboot).
• Iftheethernetcardofthecomputerconnectedto3GGatewayissettoDHCPmode,3GGatewaywillappropriatelycongure
the IP addresses and you will be able to start surfing.
• IftheethernetcardisconguredwithstaticIPaddresses,checkthatthepresetGatewayaddressistheoneof3GGateway.