Dimplex MULTIFIRE DF3215 User manual

Service Manual
 32”PurireFireplacewithFullFeatureRemote
ModelNumbers:
DF3215-MOD/toD
7400170000rev01
REV PCN DATE
00 ~~~~ Aug 22, 07
01 11540 Jul 28, 09
In keeping with our policy of continuous product development, we reserve the right to make changes without notice.
DimplexNorthAmericaLimited
1367 Industrial Road Cambridge ON Canada N1R 7G8
1-888-346-7539 www.dimplex.com

2
TableOfContents
Page 3 Operation
Page 6 Exploded Parts Diagram and Parts List
Page 7 Wiring Diagram and Schematic
Page 8 Light Bulb Replacement
Page 9 Purire™ Filter Replacement
Page 9 Mirror Replacement
Page10 Main On/Off Switch Replacement
Page11 Switch Board Replacement
Page11 Flicker Motor/Flicker Rod Replacement
Page12 Remote Control Board Replacement
Page13 Heater Assembly/Cutout Replacement
Page14 Power Cord Replacement

3
Operation
ElectricFireplaceManualControl
The manual controls for the replace are located in the upper
right hand corner (Figure 1).
A. MainOn/OffSwitch
Supplies power to the 3 position manual control switch.
B. 3PositionManualControlSwitch
Remote(leftposition): The unit is operated with the remote
control.
Flame(centerposition): The ame effect is turned ON.
**Flame&Heat(rightposition): The ame effect and
heater are turned ON simultaneously. When the manual
control is in the Flame&Heatposition the heater does not
run on the remote operated thermostat. When the heater is
ON the red indicator light is activated on the rebox and the
fan and heater are running on low.
!NOTE:When the manual control switch is in the Flame
and Flame&Heatpositions, the replace unit will not
operate with the remote control.
ResettingTheTemperatureCutoffSwitch*
Should the heater overheat, an automatic switch will turn the
heater off and it will not come back on without being reset.
The temperature cutoff switch can be reset by unplugging the
unit, waiting 5 minutes and plugging the unit back in.
 CAUTION:If you need to continuously reset the heater,
unplug the unit and call Dimplex North America Limited at
1-888-346-7539 for technical support.
*NotapplicableonDF3215NHmodelreplaces.
**FlameonlyfunctionofDF3215NH
RemoteControl
The remote control has a range of approximately 50 ft.
(15.25m). It does not have to be pointed at the replace
and can pass through most obstacles (including walls). It
is supplied with 243 independent frequencies to prevent
interference with other units.
BatteryInstallation
1. Depress tab on the battery cover on the back of the
remote transmitter and remove battery cover (Figure 2).
Figure 2
Batteries
Child Lock
Unlocked Locked
Child Lock Tab
Figure 1
A
B
Indicator
Light
Initialization
Button
XXXXX
SERIAL No.
2. Install two (2) AAA batteries into the remote control
(included).
3. Ensure child lock is in the “unlocked” position.
4. Replace the battery cover.
!NOTE:When the
symbol is present on the
remote control it is recommended to replace the batteries
promptly, to maintain full functionality of the remote/
replace. The remote transmitter has a battery backup
time of only several hours.
InitializingTheRemoteControl
1. Plug cord into 120 Volt wall outlet.
2. Ensure the Main On/Off switch located in the switch box
in the replace in the upper right hand corner is in the On
position.
3. Set the 3 position manual control to the Remote position
(left position).
4. Press and hold the initialization button on the unit.
5. While holding the initialization button, press the Flame/
Heat On/Off button
or the Purire™ On/Off button on
the remote control transmitter.
6. Release the initialization button on the unit.
7. Press the Flame/Heat On/Off button
to turn the Flame/

4
Figure 3
Heat function On or press the Purire™ On/Off button
to turn the Purire™ function ON.
FrequencyInterference
If the replace does not respond properly to the remote
control, the remote operating frequency may have to be
reset. The remote control can send another frequency code
to the circuit board to eliminate
interference.
1. Simultaneously press the “SlowStart” button and the
“Purire™LowSpeed” button on the remote control.
2. “CODE” will appear.
3. Release the “SlowStart” button and the “Purire™Low
Speed” button.
4. Press and hold the initialization button on the unit.
5. Press the
button on the remote and release the
initialization button.
Your remote will now have a different frequency
communicating with the replace.
RemoteControlFunctions(Figure 3)
1. RoomTemperature
2. SetTemperature*
3. Dimmer
4. FlameSpeedControl
5. SlowStart/Fading
 EmbersControl
6. Purier™Speed
7. TemperatureDown*
8. TemperatureUp*
9. DimmerDown/
 FirelightOff
2. SetTemperature*
1. Press 17.FlameHeatOn/Off button to turn replace on.
2. Press 8.TemperatureUp to raise thermostat.
3. Press 7.TemperatureDown to lower thermostat.
4. Press both 8.TemperatureUp and 7.Temperature
Down to change °F to °C.
!*NOTE: The set temperature buttons are not operational
on the DF3215NH model replaces.
3. LightDimmer Firelight
1. Press the 17.Flame/HeatOn/Off button to turn the
Flame/Heat On.
2. Repeatedly press the 10.LightDimmerUp or 9.Light
DimmerDown button to decrease or increase the
brightness of the upper lights.
3. To activate the “Firelight”, continue pressing 10.Light
DimmerUp until the “FirelightOn” icon is shown on
the display screen.
4. To shut the “Firelight” off, turn the 9.LightDimmer
Down button until the “Firelight” icon off is shown on
the display.
4. FlameSpeed
1. Press the 17.Flame/HeatOn/Off button to turn the
Flame/Heat On.
2. Press the 12.FlameSpeedUp to increase the speed of
the ame.
3. Press the 11.FlameSpeedDown to decrease the speed
of the ame.
5. SlowStart/FadingEmbers
The slow start function simulates a starting re. The slow
start function is automatically programmed for 30 seconds.
The slow start timer setting cannot be changed. The fading
embers function simulates a re going out. The fading
embers timer can be set to 1, 5 or 10 minutes.
1. Press the 14.SlowStartFadingEmbers On button to
turn the Slow Start/Fading Embers function on.
2. Press the 14.FadingEmbers On button repeatedly to
set the fading embers timer time to 1, 5 or 10 minutes.
3. Press the 13.FadingEmbersOff button to turn the
Fading Embers timer function off.
6. Purier™Speed
Press the 18.Purire™On/Off button to turn the Purire™
function On. When the Purire™ function is On the
Purire™ Speed symbol will ash. When off the symbol
will be solid. The default setting for the Purire™ is set at
low speed. Press the 16.Purier™HighSpeedbutton
to switch to the high speed level and the Purier™Speed
symbol will ash more quickly. Press the 15.Purier™Low
Speedbutton to switch back to the lower speed, or Press the
18.Purire™On/Off button to turn the Purire™ function
Off.
10. DimmerUp/Firelight
On
11. FlameSpeedDown
12. FlameSpeedUp
13. SlowStart/Fading
 EmbersOff
14. FadingEmbersOn/
 TimerCycle
15. Purier™LowSpeed
16. Purier™HighSpeed
17. Flame&HeatOn/Off
18. Purier™On/Off
11
10
12
9
2
5
1
4
73
1413
8
6
1615
1817

5
17.Flame/HeatOn/OffButton*
Press the 17.Flame/HeatOn/Off button to turn the Flame/
Heat function On. When the 2.SetTemperature is higher
then the 1.RoomTemperature the heat will come on. To
turn the heat off, lower the 2.SetTemperature so that it’s
setting is lower then the 1.RoomTemperature. The default
temperature setting is 72°F (22°C).
!NOTE:When using the remote control the heater runs
on a thermostat. Press the 8.TemperatureUp or 7.
TemperatureDown button to adjust the set temperature.
Once the desired set temperature is reached the heater
will turn Off. The heater will cycle On and Off to maintain
the desired set temperature.
ChildLock(Figure 4)
1. Depress tab on the battery cover on the back of the
remote transmitter and remove the battery cover.
2. Move Child Lock tab to the right to lock the remote
transmitter.
3. Move Child Lock tab back to the left to unlock the remote
transmitter.
4. Replace the battery cover.
!NOTE:To temporarily unlock the remote transmitter
press (in order) 7.TemperatureDown then 8.
TemperatureUp then 9.DimmerDown.
When the remote transmitter’s backlight is illuminated the
Child Lock is bypassed. When the backlight is off the Child
Lock is re-activated.
Unlocked Locked
Child Lock Switch
Child
Lock
Figure 4

6
ExplodedPartsDiagram
ReplacementPartsList
DF3215
PartNumber 6902520159
ReplacementPart:
1. 30” Urethane Log set 0439070100RP
2. Flicker Motor 3000240200KIT
3. Heater Assembly 2200490600RP
4. Cutout 2300200500RP
5. Main On/Off Switch 2800070700RP
6. Cord Set 4100040400RP
7. Upper & Lower Light Wire Assembly 2500200200RP
8. Wire Harness - Receiver to Log set 2500380100RP
9. Wire Harness - Receiver to Blower 2500390100RP
10. Switch Board 3000320300RP
11. Mirror - Silvered 5900160700RP
12. Remote Transmitter 3000610100RP
13. Remote Receiver 3000320500RP
14. Flicker Rod 5900080700RP
15. Purire™ Filter 0439060100RP
16. Fireplace Foot 8800090100RP
17. Steel Curtain 8800240603RP
18. Steel Curtain Rod 8800250400RP
19. Bi-fold Doors Kit 6902560100RP
12
6
1
2
3
4
5
10
11
7
14
13
16
15
18
17
7

7
WiringDiagram
Cord Set
Heater Assembly
Flicker Motor
Main On/Off Switch
Remote Receiver

8
LightBulbReplacement
Allow at least ve (5) minutes for light bulbs to cool before
touching bulbs to avoid accidental burning of skin.
Light bulbs need to be replaced when you notice a dark
section of the ame or when the clarity and detail of the log
ember bed exterior disappears. There are four (4) bulbs
under the log set, which generate the ames and embers,
and two (2) bulbs above the log that illuminate the log
exterior.
HelpfulHints
It is a good idea to replace all light bulbs at one time if they
are close to the end of their rated life. Group replacement
will reduce the number of times you need to open the unit to
replace light bulbs. Care must be taken when removing the
log set as the log set contains LED’s and wires.
LowerLightBulbRequirements
Quantity of four (4) clear chandelier or candelabra bulbs with
an E-12 (small) socket base, 60 Watt rating. Example: GE
60BC or Philips 60 CTC.
Donotexceed60Wattsperbulb
Toaccessthelowerlightbulbarea(Figure5):
1. Disconnect power to fireplace.
2. Slide fireplace out from mantel.
3. Open the bi-fold doors and steel curtain.
4. Pull the front edge of the plastic ember bed or plastic
grate up and forward until the rear tab releases from the
ledge located at the bottom of the mirror.
!IMPORTANT:Only handle the log set by the ember bed.
!NOTE:Log set ts tightly into rebox, some force may
be necessary to remove.
5. Set log set in front of replace.
6. Disconnect the log set LED wire harness from unit
(Figure 5).
7. Pull the Flicker Rod to the far right, then bend it carefully
to free and lift the left side out of the mounting bracket.
! NOTE: When removing the Flicker Rod, damage may
occur if bent excessively. If the Flicker Rod is damaged,
replace to insure proper operation.
8. Replace bulb(s) as needed.
9. Reinstall the Flicker Rod.
10. Reconnect the log set LED wire harness.
11. Replace the log set by inserting the rear edge of the log
set and push down on the front edge of the ember bed
until it snaps into place (Figure 6).
!NOTE:Ensure the log set is installed tightly under the
back ledge to prevent light leakage.
Light Bulb
LED Wire
Harness
Log Set
Figure 5
Side Section Front
Edge
Log
Ember bed
Back
Ledge
Rear
Tab
Figure 6
12. Close steel curtain and bi-fold doors.
13. Replace replace into mantel.
UpperLightBulbRequirements
Quantity of two (2) clear chandelier or candelabra bulbs with
an E-12 (small) socket base, 25 Watt rating.
Donotexceed25Wattsperbulb
Toaccesstheupperlightbulbarea(Figure7):
1. Open bi-fold doors and steel curtain.
2. Upper bulbs are located in the upper left and upper right
corners of replace.
Light
Bracket
Upper Light
Screw
Figure 7

9
3. Remove the light cover for each bulb (one (1) Philips
screw each).
4. Unscrew bulbs counter clockwise.
5. Insert new bulbs.
6. Re-install upper light bracket.
7. Close steel curtain and bi-fold doors.
Purire™FilterReplacement
The Purire™ lter supplied in the replace is reusable
and washable. The lter should be cleaned or replaced
on average once a year. To clean the lter gently tap lter
on a hard surface to dislodge any loose dirt or debris,
and then clean with water. No soap or cleaning products
are recommended. The lter size is 20” X 10” X 1” rated
at MERV 10. If using an after market lter follow the
manufacturers recommended replacement instructions.
Toreplacelter:
Open the bi-fold doors.1.
Remove the three (3) mounting screws from the air lter 2.
bracket (Figure 8).
Remove the air lter bracket assembly from the rebox.3.
Slide lter out of air lter bracket.4.
Reassemble in reverse order as above.5.
2. Lay replace on its back.
3. Remove the 10 Philips screws that attach the bottom
panel to the replace as shown in Figure 9. There are:
two (2) screws along the bottom edge of each side;
two (2) screws immediately behind the front trim piece;
and two (2) screws along the back, bottom edge of the
replace.
Air
Filter
Air Filter
Bracket
Mounting
Screws
Figure 8
MirrorReplacement
If the replace was operating prior to servicing allow at least
10 minutes for light bulbs and heating element to cool off to
avoid accidental burning of skin.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
ReplacementProcedure
1. Slide fireplace out from mantel.
!NOTE:Use caution when removing bottom panel as
there are components attached to the panel which are
hard wired within the replace chassis.
!NOTE:The bi-fold doors are supported by the bottom
panel. When pulling the bottom panel away from the
chassis, do so carefully so that the doors do not get
damaged.
4. Carefully remove bottom panel from replace and swivel
it outwards to the right so as to keep wiring connected
but allowing sufcient room to work.
5. Slide the bi-fold doors out of the top frame track and set
aside.
6. Disconnect the log set LED wire harness.
7. Remove the six (6) Philips screws that hold the log set
support bracket in place. Refer to Figure 10 for a side
view of the replace showing screw locations.
!NOTE:Some replaces have these three points riveted
instead of screwed in place. If this is the case, use a 1/8
inch drill bit to drill out the rivet.
Figure 9
Rear view of replace
Figure 10
Front of
Fireplace
3 Screws to remove (per side)
8. Remove the log set and set aside.
9. Referring to Figure 11, the sides of the log set support
bracket are aligned within the rubber extrusions of the

10
cover to the rest of the rebox. There are: three (3)
screws on each side along the top edge; and two (2)
screws on the back along the top edge (Figure 12).
replace. Slide the bracket directly out the bottom of the
replace and set aside.
10. Slide Mirror down and out the bottom of the replace.
11. Align sides of replacement Mirror with grooves of rubber
extrusions and with brick effect facing out towards the
front of the replace, slide Mirror up into the replace.
The Mirror should slide into a holding track just beneath
the lter.
12. Slide Log Set Support Bracket back into place, the sides
of the bracket lining up with the grooves of the rubber
extrusions (Figure 11).
13. Reinstall Log Set while support bracket is loose within
replace. The back edge of the Log Set should t under
the bottom edge of the Mirror, and the front edge of the
Log Set should t in behind the top, inside edge of the
Log Set Support Bracket (see Figure 6, page 8).
14. Install Log Set Support Bracket using the six (6) screws
from step 7 (or, if rivets were originally in place, use the
screws supplied with RP kit for Mirror).
15. Reconnect the LED Wire Harness for the Log Set.
16. Reassemble the bottom panel of the replace following
steps 1-5 in reverse order.
MainOn/OffSwitchReplacement
If the replace was operating prior to servicing allow at least
10 minutes for light bulbs and heating element to cool off to
avoid accidental burning of skin.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
MainOn/OffSwitchReplacementProcedure:
1. Remove the rebox from the mantel.
2. Remove the eight (8) Philips screws that fasten the top
Figure 11
Steel Curtain, Log Set and Bottom Panel removed for clarity
Mirror
Rubber Extrusions
Log Set
Support
Bracket These edges of bracket
slide into grooves of
extrusions
3. Flip the top panel over and rest it on the top of the
replace.
 CAUTION:Use caution when ipping top panel over as
there are components attached to the top panel which
are wired to the internal cavity of the replace.
4. Open the bi-fold doors and steel curtain.
5. Locate the Main On/Off Switch mounted on the top of the
replace on the right side (Figure 13) and disconnect the
two (2) wiring clips noting their original locations.
6. Depress the two (2) retainer clips on the sides of the
Figure 12
Top Section of Fireplace
Figure 13 Black wire to
Power Cord
Orange wire to
Circuit Board
Retainer Clip
Main On/Off
Switch
switch and push the switch through the sheet metal and
into the replace display cavity. Remove from the front of
the replace

11
7. Properly orientate the new switch and push it through
the sheet metal from inside the rebox. Push until the
retainer clips on either side of the switch snap into place.
8. Re-connect the two (2) wire clips to the back of the
switch.
9. Reassemble in the reverse order as above.
SwitchBoardReplacement
If the replace was operating prior to servicing allow at least
10 minutes for light bulbs and heating element to cool off to
avoid accidental burning of skin.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
ReplacementProcedure
1. Remove the rebox from the mantel.
2. Remove the eight (8) Philips screws that fasten the top
cover to the rest of the rebox. There are: three (3)
screws on each side along the top edge; and two (2)
screws on the back along the top edge (Figure 12, Page
10).
3. Flip the top panel over and rest it on the top of the
replace.
 CAUTION:Use caution when ipping top panel over as
there are components attached to the top panel which
are wired to the internal cavity of the replace.
4. Open the bi-fold doors and steel curtain.
5. Locate the Switch Board mounted on the top of the
replace on the right side (Figure 14) and disconnect
the one (1) wide white ribbon cable noting its original
location.
7. Properly orientate the new Switch Board, snap onto
the mounting studs and reconnect the ribbon cable as
before.
8. Reassemble in the reverse order as above.
FlickerMotor/FlickerRodReplacement
If the replace was operating prior to servicing allow at least
10 minutes for light bulbs and heating element to cool off to
avoid accidental burning of skin.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
ReplacementProcedure:
1. Slide fireplace out from mantel.
2. Open the bi-fold doors and steel curtain.
3. Pull the front edge of the plastic ember bed or plastic
grate up and forward until the rear tab releases from the
ledge located at the bottom of the mirror (Figure 5,
Page 8).
!IMPORTANT:Only handle the log set by the ember bed.
!NOTE:Log set ts tightly into rebox, some force may
be necessary to remove.
4. Set log set in front of replace.
5. Disconnect the log set LED wire harness from unit
(Figure 5, Page 8).
6. Pull the Flicker Rod to the far right, then bend it carefully
to free and lift the left side out of the mounting bracket
(Figure 15).
! NOTE: When removing the Flicker Rod, damage may
occur if bent excessively. If the Flicker Rod is damaged,
replace to insure proper operation.
Figure 14
Wide white ribbon
cable to Circuit Board
Mounting
Studs (2)
Switch Board
6. The Switch Board is fastened to the sheet metal by
two (2) mounting studs, one on each side (Figure 14).
Squeeze both mounting stud’s clasp to release and
remove the Switch Board.
Figure 15
Exploded view used for clarity
Flicker Rod
Flicker
Motor
Screws
(2)

12
7. Remove Flicker Rod (replace and reassemble if Flicker
Motor does not need to be changed at this point).
8. Before removing the Flicker Motor, cut the Flicker Motor
wires (ve (5) in total) close to the Flicker Motor end
with wire cutters.
9. Remove the rubber bushing from the motor shaft by
applying needle nose pliers to the motor shaft and twist
the rubber bushing off of the motor shaft.
10. Remove the motor by unscrewing the two (2) Philips
screws that attach the motor to the mounting bracket
(Figure 15).
11. Discard old Flicker Motor.
12. Pick up new Flicker Motor and cut wire leads to 3 1/2
inch long with wire cutters.
13. Using one of the supplied wire connectors from the
Replacement Part Kit, place one (1) yellow wire from
the new Flicker Motor and the yellow wire cut in step 9
into each terminal.
14. Secure the wire connector by crimping the 3M symbol
with pliers.
15. Pull on end of wires to ensure a strong connection.
16. Repeat the process for the four (4) remaining wires.
ENSURE THAT ALL WIRES ARE PAIRED BY
COLOUR IN EACH CONNECTOR.
17. Properly orientate and secure the replacement Flicker
Motor to the bracket with screws removed in step 10.
18. Replace rubber bushing on motor shaft.
19. Replace Flicker Rod.
20. Reassemble rebox in reverse order as above and
replace in mantel.
RemoteControlReplacement
Remote Control hand held transmitters require no
replacement procedure however, a reinitialization procedure
may need to be followed. Refer to Page 3 for the Remote
Initialization procedure.
If the replace was operating prior to servicing allow at least
10 minutes for light bulbs and heating element to cool off to
avoid accidental burning of skin.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
ReceiverReplacementProcedure:
1. Remove the rebox from the mantel.
2. Remove the eight (8) Philips screws that fasten the top
cover to the rest of the rebox. There are: three (3)
screws on each side along the top edge; and two (2)
screws on the back along the top edge (Figure 12, Page
10).
3. Flip the top panel over and rest it on the top of the
replace.
 CAUTION:Use caution when ipping top panel over as
there are components attached to the top panel which
are wired to the internal cavity of the replace.
4. Locate the Remote Control Receiver on the right side of
the upturned top panel (Figure 16).
Figure 16
Antenna
Wire
White Wire to Heater Assembly
Black Wire to
Power Cord
Orange Wire to
Main On/Off Switch
View of underside of Top Panel
White ribbon
cable to Switch
Board
Mounting
Studs (7)
Cable Connectors (4)
5. Remove the one (1) white, one (1) orange, one (1) black
wire lead, four (4) cable connectors and the one (1) white
ribbon cable from the Remote Control Receiver Board as
shown in Figure 16, noting their original locations. The
four (4) cable connectors all use different sized plugs,
reinstallation will not be difcult.
!NOTE:The Antenna Wire is permanently attached to
the xed daughter card of the Remote Control Receiver
Board (Figure 16). Do not attempt to remove.
6. The Remote Control Receiver Board is fastened to the
underside of the top panel by seven (7) Mounting Studs,
one (1) in each corner, and three (3) down off center
as shown in Figure 16. Either squeeze each mounting
stud’s clasp to release, or use side cutters to cut and
remove each of the Mounting Studs on the board.
!NOTE: If mounting studs are cut, replacement mounting
studs will need to be inserted through the top panel.
Replacement Mounting Studs are supplied.
7. Clear both ends of each cut Mounting Stud from the
control board and the top panel.
8. Properly orientate the new Remote Control Receiver
Board, run the Antenna Wire out the side of the
replace as it had been and re-connect all of the wiring
connections (refer to notes taken in step 5 and
Figure 16).

13
9. Reassemble in the reverse order as above.
HeaterAssembly/CutoutReplacement
If the replace was operating prior to servicing allow at least
10 minutes for light bulbs and heating element to cool off to
avoid accidental burning of skin.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
ReplacementProcedure
1. Remove the rebox from the mantel.
2. Remove the eight (8) Philips screws that fasten the top
cover to the rest of the rebox. There are: three (3)
screws on each side along the top edge; and two (2)
screws on the back along the top edge (Figure 12,
Page 10).
3. Flip the top panel over and rest it on the top of the
replace.
 CAUTION:Use caution when ipping top panel over as
there are components attached to the top panel which
are wired to the internal cavity of the replace.
4. Locate the Heater Assembly in the center of the upturned
top panel (Figure 17).
Heater Assembly and panel in one hand, remove the
four (4) heater mounting screws (Figure 18).
Figure 17 Heater Assembly
5. Disconnect all six (6) wire connections at the side of the
Heater Assembly, noting all of their original positions.
6. Turn the top panel over and while supporting the
Figure 18
Top section of replace
Screws to remove for
Heater Assembly (4)
7. Carefully separate the Heater Assembly from the top
panel as the Cutout is mounted to the Heater Assembly
(Figure 19).
8. Remove one (1) Philips screw that holds the Cutout to
the Heater Assembly - replace if required. Follow wiring
reference in Figure 19.
!NOTE: Reassemble in reverse order from this point
if repair is complete. Continue if replacing Heater
Assembly.
9. Remove the three (3) Mounting Brackets as shown in
Figure 19. Each bracket will be attached to the Heater
Assembly by two (2) Philips screws.
10. Attach the Cutout to the new Heater Assembly using the
same screw removed in step 8.
11. Reattach the Heater Assembly to the top panel using the
four (4) screws from step 6.
12. Using Figure 20 as a reference as well as notes made in
step 5, reconnect the six (6) wire connections between
the Heater Assembly and Remote Control Board.
13. Reattach the Top Panel to the replace using the eight
(8) screws removed in step 2.
14. Insert replace back into mantel.
Figure 19 Mounting Brackets (3)
Cutout
White wire
to Remote
Control
Board
White wire from left
side of Cutout to
bottom terminal of
Heater Element

14
PowerCordReplacement
If the replace was operating prior to servicing allow at least
10 minutes for light bulbs and heating element to cool off to
avoid accidental burning of skin.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
ReplacementProcedure:
1. Remove the rebox from the mantel.
2. Remove the eight (8) Philips screws that fasten the top
cover to the rest of the rebox. There are: three (3)
screws on each side along the top edge; and two (2)
screws on the back along the top edge (Figure 12,
Page 10).
3. Flip the top panel over and rest it on the top of the
replace.
 CAUTION:Use caution when ipping top panel over as
there are components attached to the top panel which
are wired to the internal cavity of the replace.
4. Disconnect the two (2) wire connections leading from the
existing power cord. One (1) leads to the bottom terminal
of the Main On/Off Switch, the other leads to the Neutral
terminal on the Remote Control Board mounted to the
underside of the Top Panel (Figure 21).
5. Using pliers, squeeze the sides of the plastic wire clamp
on the inside of the replace and push it, and the power
cord through the chassis (Figure 21).
6. Release clamp from power cord and remove cord from
replace.
7. Feed replacement power cord through opening in the
Figure 20
Enlarged view of Heater Assembly and Remote Control Board
Long white wire
from Cutout
Black wire from front
terminal of element to P2
White wire looped from right terminal
of motor to upper terminal of element
Red wire from
motor’s upper
left terminal
to P1
Black wire from lower back
terminal of element to P4
P1 P2
P3 P4
Blue wire from
motor’s lower
left terminal
to P3
White wire
from Cutout
to top middle
terminal of
element
access panel and secure with clamp.
8. The wide blade of the power plug is designed to be
neutral and is connected to the cord side with ridges in
the rubber of the cord. Connect this side of the Power
Cord to the Neutral (N) terminal of the Remote Control
Board.
The other side of the Power Cord will have stamped
writing in the rubber sheath and is live. Connect this side
of the Power Cord to the bottom terminal of the Main On/
Off Switch.
9. Reassemble rebox
10. Replace rebox back into mantel and plug in.
Figure 20
Live black wire
from power cord
(smooth side) to
bottom terminal
of Main On/Off
Switch
Neutral black
wire from
power cord
(ribbed side) to
N terminal of
Remote Control
Board
Clamp