DirecTV PLUS DVR User manual

DIRECTV PLUS®HD DVR
DIRECTV PLUS®DVR
DIRECTV PLUS®DVR
DVR RECEIVERS
USER GUIDE
DVR RECEIVERS
USER GUIDE
DIRECTV PLUS®HD DVR

Your receiver is ENERGY STAR qualified, giving you the benefit of saving energy
and helping our environment (This may not apply to older models).
When used in conjunction with a DIRECTV Subscription, this receiver meets
ENERGY STAR criteria without requiring the consumer to take any additional
steps.

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Welcome! Now that you’re plugged in, it’s time to start enjoying access to over 265 channels of TV programming, including satellite music
channels and an extensive Pay Per View selection. We’ll take you step by step through everything from pushing the POWER button to
recording your favorite programs. If you want a quick overview of your system, read Chapter 1, Quick Start. Detailed information starts in
Chapter 2. This user guide applies to the DIRECTV Plus®HD DVR (Digital Video Recorder) and DIRECTV Plus®DVR. Because this user guide
was designed to accommodate several models of DIRECTV®Receivers, your receiver and its user interface may vary slightly from what is
shown here.
Getting Connected
If a professional installed your DIRECTV®Receiver, you’re ready to start watching TV. If your receiver was not professionally installed or you
just added a surround sound system or other equipment, please see Chapter 3: Connections for TV and Auxiliary Equipment.
• You must subscribe to DIRECTV DVR service in order to use the recording features.
• You must subscribe to HD Access in order to be able to view the HD channels included in your programming package.
• You must subscribe to the Multi-Room HD DVR service in order to used the multi-room viewing features
• DIRECTV hardware, programming, DVR service and HD Access fee available separately.
For information and pricing please visit directv.com.
IMPORTAN T:
Welcome to the DIRECTV Family!

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TABLE OF CONTENTS
Viewing Live Television..............................................18
ProgramGuide.......................................................................18
LocalChannels........................................................................18
HD&SDChannels.................................................................19
UnsubscribedChannels........................................................19
GuideBanners.........................................................................20
MiniGuide...............................................................................20
Recording Programs .................................................25
RecordingaSingleShow.......................................................25
RecordinganEntireSeries.....................................................27
WatchingandDeletingyourRecordedShows.....................28
Program Guide Features and Options .........................30
FilteringtheGuide...................................................................30
GuideOptions..........................................................................31
LiveTVFeaturesandOptions..................................32
LiveTVOptions.......................................................................32
LiveBuffer..............................................................................34
DoublePlay™...........................................................................35
QuickTune................................................................................36
GameSearch™........................................................................36
CHAPTER2:DETAILEDINFORMATION
TABLEOFCONTENTS
Using Your Remote Control.........................................14
TurningEquipmentOnandOff................................................14
NavigationandDestinationButtons........................................15
ShortcutButtons....................................................................15
DVRControlButtons............................................................16
TheProgressBar...................................................................17
WelcometotheDIRECTVFamily..................................3
ProductInformation...................................................8
Notes...........................................................................9
Safety&Care.............................................................10
InteractiveChannels...............................................................21
ChannelBanners....................................................................23
MainMenu..............................................................................23
DIRECTVCinema ®andPayPerViewEvents .................................24
CHAPTER1:QUICKSTART

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DIRECTV on DEMAND ................................................52
FindingOnDEMANDShows...................................................52
ChannelsOnDemand.............................................................53
CinemaOnDemand................................................................54
Showcases...............................................................................54
DownloadingOnDemandShows...........................................55
CheckingtheDownloadQueue.............................................55
PausingYourDownloads......................................................56
PlayingYourDownloadedShows..........................................56
SmartSearch ™(HD DVR Receivers).........................57
SuggestedSearches...............................................................57
SearchResults.........................................................................58
MovieorShow.....................................................................58
Person...................................................................................59
Channel.................................................................................60
Category................................................................................61
Keyword....................................................................................62
RecentSearches.....................................................................64
SearchforShows (SD DVR Receivers) ...................65
SearchbyTitle.........................................................................65
SearchbyPerson..................................................................66
SearchbyChannel.................................................................67
SearchbyKeyword................................................................68
RecentSearches...................................................................68
Manage Recordings ..................................................69
ToDoList.................................................................................69
Queue......................................................................................70
History.....................................................................................70
RecordedTVSpecialFeatures.................................37
Bookmarks.............................................................................37
RecordingfromaComputerorPhone....................................38
My Playlist .................................................................43
MyPlaylist...............................................................................43
PlaylistOptions.......................................................................44
ManagingMyPlaylist.............................................................45
Multi-RoomViewing................................................................47
Main Menu - Overview ...............................................40

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CHAPTER4:TROUBLESHOOTING
Connections............................................................100
YourPhoneConnection.........................................................100
ConnectionsforAuxiliaryEquipment....................................100
SetupandActivation................................................104
GuidedSetup.........................................................................104
ActivateYourDIRECTV ® Service...........................................104
Troubleshooting Tips .................................................106
Resetting/ReauthorizingYourReceiver...............................106
SystemSoftwareUpdates....................................................106
On-ScreenErrorMessages...................................................107
DIRECTVReceiverorTVProblems.........................108
RecordedTVTroubleshooting.................................116
RemoteControlProblems......................................120
RunningtheSystemTest.........................................121
TABLE OF CONTENTS
TABLEOFCONTENTS
CHAPTER3:CONNECTIONSFORTVANDAUXILIARYEQUIPMENT
CallerID..................... ...........................................77
TVmail........................ ...........................................78
Parental,Fav’s&Setup..........................................79
ParentalControls...................................................................79
FavoriteChannels..................................................................85
SystemSetup..........................................................................86
HelpTopicsandFAQS............................................................98
Music,Photos&More..............................................74
Purchases..............................................................................70
SeriesManager(Prioritizer)..................................................71
ManualRecording.................................................................72
RecordingDefaults...............................................................73

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CHAPTER5:WARRANTY&OTHERINFORMATION
Appendix 1: Receivers Front and Back Panels .......138
Appendix 2: How to Network Your DVR ....................146
Appendix 3:AboutHigh-Definition..........................154
Index ....................................................................160
Limited 90-Day Warranty ......................................124
DIRECTV Protection Plan .........................................127
FCC Customer Information ...................................129
Terms & Conditions for Use of Software .................133
APPENDICES

DIRECTV PLUS®DVR USER GUIDE
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Keep your receipt to obtain warranty parts and service and for proof of acquisition. Attach it here and record the serial and
model numbers in case you need them. These numbers are typically behind the card door on the front panel of your receiver.*
Model No. *
Serial No.
Acquisition Date
Dealer/Address/Phone
Access Card *
Receiver ID *
Product Information

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Notes

DIRECTV PLUS®DVR USER GUIDE
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Important Safety Instructions
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and
a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
10) Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11) Only use attachments/accessories specified by the manufacturer.
12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution
when moving the cart/apparatus combination to avoid injury from tip-over.
13) Unplug this apparatus during lightning storms or when unused for long periods of time.
14) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply
cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does
not operate normally, or has been dropped.
Your DIRECTV®Receiver has been designed and manufactured to stringent quality and safety standards. You should, however, be aware of the following important precautions for
safe and optimal use of the equipment.
Meaning of symbols printed on the rear panel of the product:
This symbol indicates that there are important operating and maintenance instructions in the literature accompanying this unit.
This symbol indicates that dangerous voltage consisting a risk of electric shock is present within this unit.
Safety & Care