Dish Network Platinum Remote Control User manual

REGULATORY FACTORS
WIRELESS REMOTE CONTROL
This device complies with Part 15 of FCC Rules. Operation is subject to the following two
conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
Changes or modifications to this device may void your authority to operate this equipment.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the use is encouraged to try to correct
the interference by one or more of the following measures:
• Re-orient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experience radio/TV technician for help.
SAFETY INSTRUCTIONS
You must keep safety in mind while using this device. Keep these
and any other instructions for future reference.
INSTALLATION
Observe Warnings: Carefully follow all warnings on the device
and in the operating instructions.
Heat: DO NOT place the device near heat sources such as radiators, stoves, heat
registers, or other appliances that produce heat.
CARE AND USE
Cleaning: DO NOT use liquid, abrasive, solvent, or aerosol cleaners. Use a damp cloth
for cleaning.
When Not in Use: Remove the batteries if this device is to be
left unattended or unused for a long period of time.
Refer servicing to qualified personnel when a solid object
or liquid has fallen onto or into the device.
DO NOT attempt to service this device. Refer all
servicing to qualified personnel. Opening covers other
than the battery cover will void the warranty.
inside_front_cover_dishpvr.fm Page 0 Tuesday, February 11, 2003 2:17 PM

121716 1
CONTENTS OF THIS USER GUIDE
Remote Control Basics....................................... 2
Remote Control Batteries.................................... 2
Remote Control Signals: UHF and IR ................. 3
Install an Attenuator............................................ 4
Remote Control Modes ....................................... 5
Remote Control Setup ........................................6
Set Up the Remote Control................................. 6
SettingUptoControlOtherDevices....6
Scan for Device Codes.........................7
Check the Device Codes......................8
Change the Address ........................................... 9
Switch Between TV and Device
Volume Control.................................................. 10
Remote Control Buttons................................... 11
Control the Receiver ..........................................11
Control a TV (or a Second TV).......................... 17
Control a VCR (Second VCR or a DVD Player) 20
Control a Cable TV Box .................................... 22
Control a Tuner or Amplifier.............................. 24
Device Codes ....................................................26
TV Codes..........................................................26
VCR Codes.......................................................28
Cable TV Box Codes......................................... 29
DVD Player Codes............................................ 30
Tuner/Amplifier Codes.......................................30
Troubleshoot the Remote Control ...................31
Limited Warranty ...............................................33
If You Need Help................................................35
Index...................................................................36
text_dishpvr.fm Page 1 Friday, February 28, 2003 1:22 PM

2 121716
REMOTE CONTROL BASICS
This remote control gives you easy access to all the features
of a DISH Network satellite TV receiver and lets you control PVR
features of a DISH Network DishPVR satellite receiver. These PVR
features let you record programming with full digital quality,
without a VCR.
You can set up the remote to control the satellite TV receiver and up to
three other devices. These devices can be a TV, a VCR or DVD player,
and a third device.
REMOTE CONTROL BATTERIES
The remote control requires AAA batteries.
When you replace old batteries, you should
replace all of the batteries. Use batteries of
thesamekind,for example, alkaline or
carbon zinc, and don’t mix batteries of
different kinds. Alkaline batteries last longer.
1. Press down on the battery cover’s
top latch and lift the cover off.
2. Take out all of the old batteries.
3. Put the new batteries in. Make sure
you match the plus (“+”) ends with the
plus markings on the battery case.
4. Fit the battery cover’s bottom tab
back into the slot at the bottom of the
battery case, and snap the cover back
into place.
text_dishpvr.fm Page 2 Friday, February 28, 2003 1:22 PM

121716 3
REMOTE CONTROL SIGNALS: UHF AND IR
Theremotecontrolusesboth Ultra High Frequency (UHF) radio
signals and Infrared (IR) light signals to control the receiver
but uses only IR signals to control other devices.
•IR signals travel only short distances (40 feet or less),
and can’t go through walls or other solid objects.
You must point the remote control right at the device
you want to control, with no objects to block the signal path.
•UHF signals travel long distances (100 feet or more) and can
go through walls and other solid objects. Because UHF signals
travel so far, the receiver may respond to signals from other
nearby remote controls. To handle this problem, see Change the
Address on page 9. If this doesn’t work, see Install an Attenuator
on page 4.
•You need to attach the UHF remote antenna to the receiver’s
back panel UHF REMOTE ANTENNAinput so you can use the
UHF capabilities of the remote (as shown in the diagram below).
Note: Set the antenna straight up so you can use the remote
from as far away as possible. Don’t let the antenna touch
anything.
Note: If you don’tattach the antenna, you can still use the remote
to control the receiver at short distances. This is because
the remote sends both IR and UHF signals to the receiver.
text_dishpvr.fm Page 3 Friday, February 28, 2003 1:22 PM

4 121716
INSTALL AN ATTENUATOR
Stray UHF signals can block signals from the remote control
to the receiver. To prevent blocks, you can install a 10 dB attenuator
(you can buy one from a consumer electronics parts store).
Note: This will help keep out stray UHF signals, but also cut down
how far away you can use the remote control.
1. Take the UHF antenna off
of the receiver’s back panel
UHF REMOTE ANTENNA
input.
2. Put a 10 dB attenuator onto the
UHF REMOTE ANTENNA
input.
3. Put the UHF antenna onto the
attenuator.
text_dishpvr.fm Page 4 Friday, February 28, 2003 1:22 PM

121716 5
REMOTE CONTROL MODES
REGULAR MODES
You can set the remote to four different modes to control the receiver
or other devices.
Set up the remote to control a device like a TV or a VCR. See Set Up
theRemoteControlon page 6 for what to do.
Note:Theremotecomesalready set up to control the receiver, unless
you have changed the address on your receiver.
Use the remote control’s mode buttons, SAT (“satellite” receiver), TV,
VCR (for a VCR or a DVD player), and AUX (“auxiliary,” for a cable
TV box, a tuner, a second TV, a second VCR, a DVD player, or an
audio amplifier) to set the remote to the right mode for the device. To
change the mode, press the button for the device you want the remote
to control. The mode button stays lit for two seconds to show you’ve
set the remote to that mode.
LIMITED MODE
You can program your remote control in limited mode to keep from
accidentally changing the channel on your TV or VCR. When you use
the remote to control your TV in limited mode, you will only be able to
use the POWER,MUTE,andVOLUME buttons. Also, when you use
the remote to control your VCR in limited mode, you will only be able
to use the POWER and VCR function buttons. Set Up the Remote
Control on page 6 has a step that tells the remote control to go into
limited mode.
Note: Limited mode is not used with cable boxes or amplifiers.
text_dishpvr.fm Page 5 Friday, February 28, 2003 1:22 PM

6 121716
REMOTE CONTROL SETUP
SET UPTHEREMOTE CONTROL
On the next few pages we tell you how to set up the remote to control
a TV, a VCR, or other devices.
When you get the remote it’s already set up to control the
receiver, unless you have changed the address on your
receiver. However, you must set up the remote to control
theTVbeforeyoucanusetheMUTE and VOLUME
buttons. To set up the remote control, you can either
follow the directions in Setting Up to Control Other
Devices below or Scan for Device Codes on page 7.
SETTING UPTOCONTROL OTHER DEVICES
You can set up the remote to control other devices using the device
codes listed on page 26. Here’s what to do:
1. Use the device’s buttons or its remote control to turn the
device on.
2. Find the brand name of the device in the tables starting on
page 26.
If the brand isn’t listed, see Scan for Device Codes on page 7.
3. Press and hold the mode button for the device you want
the remote to control, for about three seconds. When all the
other mode buttons light up, let go of the mode button - that
mode button should now be flashing.
For example, hold the TV mode button for a TV until all of the
other mode buttons light. When you let go, the TV mode light
will flash.
4. Only for the AUX mode,usetheNUMBER PAD to enter 0for
a second TV, or 1for a second VCR, or 2for a tuner, amplifier,
or cable box.
For any other mode, skip to step 5.
5. Use the number buttons to enter one of the
device codes from the table.
6. Only for limited mode,press1.
Note: If you want to use all of the remote
control’s features in TV mode, reprogram the
remote control following these instructions
but skip this step.
text_dishpvr.fm Page 6 Friday, February 28, 2003 1:22 PM

121716 7
7. Press the POUND (#) button. If you entered the code
correctly, the mode button flashes three times.
8. Press the blank POWER button to test if the code
works for the device. If it does, the device should
turn off.
9. Turn the device back on and try some other buttons
to make sure they work. Sometimes, the blank POWER button
works when other buttons don’t. If the code works for other
buttons, stop here.
10.If the code you entered doesn’t work, do steps 3 through 9 again
with another device code from the tables.
11.If you cannot find a code that works, try Scan for Device Codes
below.
SCAN FOR DEVICE CODES
If the code for your device is not listed in the tables starting on page 26,
use this procedure to scan the remote control’s memory for the device
code. Here’s what to do:
1. Use the device’s buttons or its remote control to turn the
device on.
2. Press and hold the mode button for the device you want the
remote to control, for about three seconds. When all the other
mode buttons light up, let go of the mode button - that mode
button should now be flashing.
For example, hold the TV mode button for a TV until all of the
other mode buttons light. When you let go, the TV mode light
will flash.
3. Only for the AUX mode, use the number buttons
to enter 0for a second TV, 1for a second VCR,
or 2for a tuner, amplifier, or cable box. Then press
the STAR (*) button.
For any other mode, skip to step 4.
text_dishpvr.fm Page 7 Friday, February 28, 2003 1:22 PM

8 121716
4. Press the blank POWER button.
5. Press the UP or DOWN ARROW button until
the device turns off. You will have to do this
repeatedly to scan through all codes.
Note: Do not press the ARROW buttons too
quickly because you could skip over the code
for your device.
Note: The mode button for the device will flash rapidly eight
times when you’ve scanned all the codes for that device.
6. If the remote reaches the correct code, the device
turns off. When this happens, press the POUND (#)
button to store the code in the remote.
7. Press the blank POWER button to turn the device
back on.
8. Try some other buttons to make sure they work.
Sometimes, the blank POWER button works
when other buttons don’t.
CHECK THE DEVICE CODES
You can find out what device code you’ve set for each remote control
mode. Here’s what to do:
1. Press and hold the mode button for the device you want the
remote to control, for about three seconds. When all the other
mode buttons light up, let go of the mode button - that mode
button should now be flashing.
For example, hold the TV mode button for a TV until all of the
other mode buttons light. When you let go, the TV mode light
will flash.
2. Press the POUND (#) button twice. The mode button
flashes the number for each digit of the device code,
with a pause between the groups of flashes. A quick
flash is for zero. For example, if the code is 570, the
mode button flashes five times, pauses, flashes seven times,
pauses, and flashes once quickly.
text_dishpvr.fm Page 8 Friday, February 28, 2003 1:22 PM

121716 9
For AUX mode, the first group of flashes tells you what the
AUX mode controls. A quick flash (zero) before the three-digit
code is for a TV; one regular flash is for a VCR; and two flashes
is for a tuner, amplifier, or cable box. For example, if the TV
code is 570, the AUX mode button flashes once quickly, pauses,
flashes five times, pauses, flashes seven times, pauses, and
flashes once quickly.
CHANGE THE ADDRESS
Because UHF signals travel long distances and go through walls,
a neighbor’s remote may control your receiver by mistake. To handle
this problem, you can change the remote control and receiver address.
1. Open the Important System Information screen.
Press the receiver’s front panel SYSTEM INFO
button.
The Important System Information screen shows
aRemote Address.
Write down this number:
2. Press and hold the SAT mode button about three
seconds, until all the mode buttons light up,
and then let go of the SAT button. The SAT mode
button will blink.
3. Use the number buttons to enter any number
from1to16,butnot the one you found in step 1. The SAT
mode button goes out after you enter each digit, and then lights
up again.
Write down the number you entered:
4. Press the POUND (#) button.
If you entered the address correctly, the SAT mode
button will flash three times.
5. Press the RECORD button.
6. Make sure the Remote Address on the Important
System Information screen now is the same as the
one you entered in step 3. If it isn’t, the remote can’t
control the receiver.
7. To check the remote control address, press and hold
the SAT mode button for three seconds. Then, let go
of the SAT button, and press the POUND (#)button
twice.TheSAT mode button flashes the same number
of times as the address you entered in step 3.
text_dishpvr.fm Page 9 Friday, February 28, 2003 1:22 PM

10 121716
8. Press the SELECT button to close the
Important System Information screen.
SWITCH BETWEEN TV AND DEVICE VOLUME CONTROL
When you set up the remote to control a TV,the MUTE and VOLUME
buttons control the TV volume. However, if you want to use the AUX
mode to control a tuner or amplifier and the device has a volume
setting, you can set up the remote to control the device’s volume
instead of the TV volume.
To set the remote to control the device’s volume:
1. Press and hold the AUX mode button
for three seconds, and then let go of it. The AUX mode
button will blink.
2. Press the POUND (#) button.
3. Press the plus (+) side of the VOLUME
button.
4. Press the 0number button.
5. Press the POUND (#) button.
The AUX mode button flashes three times.
6. Press the SAT mode button.
7. Press the plus (+) and minus (-) sides of the VOLUME
button.
The device’s volume changes and the AUX mode
button lights instead of the TV mode button.
To set the remote back to control the TV volume:
1. Press and hold the TV mode button
for three seconds, and then let go of it. The TV mode
button will blink.
2. Press the POUND (#) button.
3. Press the plus (+) side of the VOLUME
button.
text_dishpvr.fm Page 10 Friday, February 28, 2003 1:22 PM

121716 11
4. Press the 0number button.
5. Press the POUND (#) button.
The TV mode button flashes three times.
6. Press the SAT mode button.
7. Press the plus (+) and minus (-) sides of the VOLUME
button.
The TV’s volume changes and the TV mode button lights
instead of the AUX mode button.
REMOTE CONTROL BUTTONS
CONTROL THE RECEIVER
SAT MODE BUTTON
Press this button to set the remote to SAT (“satellite”) mode to control
the receiver. The SAT mode button’s back light stays lit for about two
seconds to show you’ve set the remote to SAT mode. Make sure you
keep the remote in SAT mode to use the buttons described here.
TV/VIDEO BUTTON
If you connect the receiver with its back panel TV ANTENNA/CABLE
IN and TV SET OUT ports, use this button to switch the receiver
between the satellite signal (connect it to the SATELLITE INport) and
another video signal like a cable or broadcast TV antenna input
(connect it to the receiver’s TV ANTENNA/CABLE IN input).
Note: If you connect the receiver to other devices with the phono
(RCA) jacks or the S-VIDEO output, you must use the TV
menus to change the input from local broadcast TV to satellite
TV.
text_dishpvr.fm Page 11 Friday, February 28, 2003 1:22 PM

12 121716
POWER BUTTONS
Press the blank POWER button to turn the receiver on or off. The
POWER light on the receiver’s front panel turns on to show the
receiver is on, and turns off to show it’s off.
MENU BUTTON
Press this button to open the Main Menu.
PAGE UP AND PAGE DOWN BUTTONS
Press the PAGE UP button or the PAGE DOWN button to scan, page
by page, through the Program Guide,aThemes list, a Favorite
List,anEvent Timers list, or a list of channels.
Note: An “event” is any satellite program.
GUIDE BUTTON
Press this button to open the Program Guide. When you have the
Program Guide open, press this button to change between your
Favorite Lists.
text_dishpvr.fm Page 12 Friday, February 28, 2003 1:22 PM

121716 13
ARROW BUTTONS
•Change channels - Press the UP or DOWN arrow button to
change channels.
•Open the Browse Banner -PresstheRIGHT arrow button.
•Show Themes -PresstheLEFT arrow button.
•Move around within the Program Guide,menus,andBrowse
Banner -PresstheUP,DOWN,LEFT,andRIGHT arrow
buttons.
SELECT BUTTON
Press this button to select the option you highlight in a menu.
RECALL BUTTON
Press this button to go back to the last receiver channel you watched.
Press it again to switch between the last two receiver channels you
watched.
INFO BUTTON
•Program information - Press the INFO button for more
information when you watch a program, or when you have the
Program Guide,Browse Banner,orThemes list open.
•Help - Press the INFO button to see help information when a
Helpbutton appears in a menu.
text_dishpvr.fm Page 13 Friday, February 28, 2003 1:22 PM

14 121716
VIEW BUTTON
•When you watch a program, press this button to briefly display
the Program Banner.
•When you use a menu, press this button to cancel
and go back to watch a program.
CANCEL BUTTON
Press this button to cancel and go back to the previous menu or to
watch a program.
DISHPVR BUTTONS
Use these buttons to record or play back a program.
•Press the PVR buttontoopentheDishPVR
Recorded Events menu.
•Press the SKIP BACK button to:
•Skip back about ten seconds in a program. Press
thisbuttonagaintoskipbackagain.
•Use the frame reverse feature. Press the PAUSE
button and then press the SKIP BACK button to
reverse the recording one frame at a time.
•Skip back one day at a time in the Electronic Program Guide
(EPG).
Note:TheSKIP BACK button will not skip back the EPG
beyond the current date.
•Press the SKIP AHEAD button to:
•Skip ahead about 30 seconds in a program. Press
this button again to skip ahead again.
text_dishpvr.fm Page 14 Friday, February 28, 2003 1:22 PM

121716 15
•Use the frame advance feature. Press the PAUSE button and
then press the SKIP AHEAD button to advance the recording
oneframeatatime.
•SkipaheadonedayatatimeintheEPG.
•Press the BACK button to:
•Move back through a program four times as
fast as normal play. Press this button twice to
move back at 15 times, three times to move
back at 60 times, and four times to move back
at 300 times as fast as normal play.
•Use the slow motion feature. Press the PAUSE button and
then press the BACK button to reverse the program in slow
motion. Press the BACK button once to reverse the program
1/4 the speed as normal play. Press the BACK button twice to
reverse at normal speed.
•Press the PAUSE button to pause a program.
Press this button again to go back to watching
the program.
•Press the FWD (“forward”) button to:
•Move ahead through a program four times as
fast as normal play. Press this button twice to
move ahead at 15 times, three times to move
aheadat60times,andfour times to move
aheadat300timesasfastasnormalplay.
•Use the slow motion feature. Press the PAUSE button and
then press the FWD button to forward the program in slow
motion. When you press the FWD button once the program
advances at 1/15 the speed of normal play. Press the FWD
button twice to forward at 1/4 as fast as normal play. Press the
FWDbuttonthreetimestoplaytheprogram.
•Press the STOP button to stop recording a program or
to stop playing a recorded program.
•Press the PLAY button to watch a program. Also,
press this button to switch from forward or reverse
back to watch the program at normal speed.
text_dishpvr.fm Page 15 Friday, February 28, 2003 1:22 PM

16 121716
•Press the RECORD button to start recording a
program.
Note: You also use this button if you change
theremotecontroladdress.Seepage9.
DISH BUTTON
Press the dish button to go to Dish Home for receivers that support
Dish Home.
NUMBER BUTTONS
•Change the channel - Use the NUMBER buttons to enter a
channel number to change the channel. If you have the Program
Guideopen, use the NUMBER buttons to jump to the channel
listing on the Program Guide.
•Scroll through the Program Guide by time - When you have
the Program Guide open, enter a number of hours using these
buttons, and then press the RIGHT or LEFTarrowbuttontoskip
the Program Guide forward or backward that many hours.
Enter menu options - For an option with a number, you can press
the number for that option instead of highlighting and selecting
the option.
•Enter numbers in a blank - Highlight the place where you need to
enter the number. Press a number button(s) (or, you can use the
UP/DOWN arrow buttons to enter the number).
text_dishpvr.fm Page 16 Friday, February 28, 2003 1:22 PM

121716 17
•Search - Use the letters above the NUMBER buttons while in the
Search menu. For example, when looking for the channel and
times to watch Rudy Fremmel Presents, you press 7three times
for an R,8two times for a U, 3 one time for a D,and9three
times for a Yto spell the word “Rudy” (see your receiver’s User
Guide for more information).
ZERO BUTTON
Press this button to forward space while using the search function of
your receiver.
STAR (*) BUTTON
Press this button to back space while using the search function of your
receiver.
POUND (#) BUTTON
Press this button to display the Search screen. Also, you use this
button in several procedures in this User Guide.
CONTROL A TV (OR A SECOND TV)
Only the buttons we tell you about here control a
TV. Some of the buttons we tell you about here
may not control your TV. See your TV user’s manual for
information about the TV’s features.
You can set up the remote to control a second TV
in AUX mode, the same way it controls the first TV
in TV mode. See Set Up the Remote Control
on page 6.
text_dishpvr.fm Page 17 Friday, February 28, 2003 1:22 PM

18 121716
TV MODE BUTTON
You must first set up the remote to control the TV. See Set Up the
Remote Control on page 6. Then press the TV mode button to set the
remote to TV mode. The TV mode button will stay lit for two seconds
to show you’ve set the remote to TV mode. Make sure you keep the
remote in TV mode to use the buttons we tell you about here.
POWER BUTTONS
Press either POWER button to turn the TV on or off.
Note:IfyousetuptheremotetocontroloneTVinTV mode and an
additional TV in AUX mode, pressing the TV POWER button controls
only the TV you set up in TV mode.
TV/VIDEO BUTTON
If the TV has video input options, use this button to switch the TV
video input.
MUTE BUTTON
PressthisbuttontoturntheTVsoundonoroff.
VOLUME BUTTON
Press this button to raise (+) or lower (-) the TV sound volume.
text_dishpvr.fm Page 18 Friday, February 28, 2003 1:22 PM