Divis CHD12004H User manual

DVR User Manual
For H.264 4 & 8 Channel Digital Video Recorder
All rights reserved

Digital Video Recorder User Manual
CAUTION
Please read this user manual carefully to ensure that you can use the device correctly and safely.
We do not warrant all the content is correct. The contents of this manual are subject to change without notice.
This device should be operated only from the type of power source indicated on the marking label. The voltage
of the power must be verified before using. Kindly remove the cables from the power source if the device is not to
be used for a long period of time.
Do not install this device near any heat sources such as radiators, heat registers, stoves or other devices that
produce heat.
Do not install this device near water. Clean only with a dry cloth.
Do not block any ventilation openings and ensure well ventilation around the machine.
Do not power off the DVR when the device is in function. The correct procedure to shut down DVR is to stop
recording first, then use “shut down” button from the menu, and finally switch off the main power.
This equipment is for indoor use only. Do not expose the machine to rain or moist environment. In case any
solid or liquid gets inside the machine’s case, please cut off the power supply immediately and get it checked by a
qualified technician.
Refer all servicing to qualified service personnel. Do not repair any parts by yourself without technical aid or
approval.
This manual is suitable for 4 and 8-channel digital video recorders. All examples and pictures used in the
manual are from 8-channel DVR.

Digital Video Recorder User Manual
Table of Contents
1Introduction.........................................................................................................................................................................1
1.1 DVR Introduction...................................................................................................................................................................................................1
1.2 Main Features........................................................................................................................................................................................................1
2Hardware Installation..........................................................................................................................................................4
2.1 Install Hard Drive...................................................................................................................................................................................................4
2.1.1 Install Hard Drive............................................................................................................................................................................................4
2.2 Front Panel Instructions.........................................................................................................................................................................................5
2.3 Rear Panel Instructions .........................................................................................................................................................................................7
2.3.1 Rear Panel Interface ......................................................................................................................................................................................7
2.4 Remote Controller .................................................................................................................................................................................................9
2.5 Control with Mouse.............................................................................................................................................................................................. 11
2.5.1 Connect Mouse............................................................................................................................................................................................ 11
2.5.2 Use Mouse...................................................................................................................................................................................................12
3Basic Function Instruction...............................................................................................................................................13
3.1 Power On/Off.......................................................................................................................................................................................................13
3.1.1 Power On .....................................................................................................................................................................................................13
3.1.2 Power Off .....................................................................................................................................................................................................14
3.2 Login....................................................................................................................................................................................................................14
3.3 Live Preview........................................................................................................................................................................................................15
3.3.1 Live Playback...............................................................................................................................................................................................15
4Main Menu Setup Guide ...................................................................................................................................................16
4.1 Basic Configuration .............................................................................................................................................................................................17
4.1.1 System.........................................................................................................................................................................................................17

Digital Video Recorder User Manual
4.1.2 Time & Date..................................................................................................................................................................................................18
4.1.3 DST..............................................................................................................................................................................................................18
4.2 Live Configuration................................................................................................................................................................................................19
4.2.1 Live...............................................................................................................................................................................................................19
4.2.2 Main Monitor ................................................................................................................................................................................................20
4.2.3 Spot..............................................................................................................................................................................................................21
4.2.4 Mask.............................................................................................................................................................................................................21
4.3 Record Configuration...........................................................................................................................................................................................23
4.3.1 Enable..........................................................................................................................................................................................................23
4.3.2 Record Bitrate ..............................................................................................................................................................................................23
4.3.3 Time .............................................................................................................................................................................................................24
4.3.4 Stamp...........................................................................................................................................................................................................25
4.3.5 Recycle Record............................................................................................................................................................................................26
4.3.6 Snap.............................................................................................................................................................................................................26
4.4 Schedule Configuration .......................................................................................................................................................................................26
4.4.1 Schedule ......................................................................................................................................................................................................27
4.4.2 Motion ..........................................................................................................................................................................................................28
4.4.3 Sensor..........................................................................................................................................................................................................28
4.5 Alarm Configuration.............................................................................................................................................................................................29
4.5.1 Sensor..........................................................................................................................................................................................................29
4.5.2 Motion ..........................................................................................................................................................................................................31
4.5.3 Video Loss....................................................................................................................................................................................................33
4.5.4 Other Alarm..................................................................................................................................................................................................34
4.5.5 Alarm Out .....................................................................................................................................................................................................35
4.6 Network Configuration.........................................................................................................................................................................................36
4.6.1 Network........................................................................................................................................................................................................36

Digital Video Recorder User Manual
4.6.2 Sub Stream ..................................................................................................................................................................................................37
4.6.3 Email............................................................................................................................................................................................................37
4.6.4 Other Settings ..............................................................................................................................................................................................38
4.7 User Management Configuration.........................................................................................................................................................................42
4.8 P.T.Z Configuration ..............................................................................................................................................................................................43
4.9 Reset...................................................................................................................................................................................................................47
5Record Search & Playback and Backup ......................................................................................................................... 48
5.1 Time search.........................................................................................................................................................................................................48
5.2 Event Search.......................................................................................................................................................................................................49
5.3 File management.................................................................................................................................................................................................50
5.4 Backup.................................................................................................................................................................................................................51
6Manage DVR......................................................................................................................................................................52
6.1 Check System Information...................................................................................................................................................................................52
6.1.1 System Information ......................................................................................................................................................................................52
6.1.2 Event Information.........................................................................................................................................................................................52
6.1.3 Log Information ............................................................................................................................................................................................52
6.1.4 Network Information.....................................................................................................................................................................................52
6.1.5 Online Information........................................................................................................................................................................................52
6.2 Disk management................................................................................................................................................................................................52
6.3 Upgrade...............................................................................................................................................................................................................53
6.4 Logoff...................................................................................................................................................................................................................53
7Remote Surveillance......................................................................................................................................................... 54
7.1 IE Remote Surveillance.......................................................................................................................................................................................54
7.1.1 On LAN ........................................................................................................................................................................................................54
7.1.2 On WAN.......................................................................................................................................................................................................54
7.2 Remote Surveillance through Apple PC ..............................................................................................................................................................56

Digital Video Recorder User Manual
7.2.1 On LAN ........................................................................................................................................................................................................57
7.2.2 On WAN.......................................................................................................................................................................................................59
7.3 Remote Live Preview Interface............................................................................................................................................................................60
7.4 Remote Playback & Backup................................................................................................................................................................................64
7.4.1 Remote playback..........................................................................................................................................................................................64
7.4.2 Remote Backup............................................................................................................................................................................................68
7.5 Remote System Configuration.............................................................................................................................................................................70
Appendix A FAQ.......................................................................................................................................................................71
Appendix B Calculate Recording Capacity............................................................................................................................ 76
Appendix C Compatible Devices ............................................................................................................................................ 77
Appendix D 4-CH Specifications............................................................................................................................................. 78
Appendix E 8-CH Specifications............................................................................................................................................. 79

Digital Video Recorder User Manual
1
1 Introduction
1.1 DVR Introduction
This model of DVR (Digital Video Recorder) is designed for high performance CCTV solutions. It adopts state of the art
video processing chips and embedded Linux system. Meanwhile, it utilizes most advanced technologies, such as standard
H.264 with low bit rate, Dual stream, SATA interface, VGA output, mouse supported, IE browser supported with full remote
control, mobile view (by smartphones), etc., ensuring powerful functions and high stability. Due to these distinctive
characteristics, it is widely used in banks, telecommunication, transportation, factories, warehouse, and other related
applications.
1.2 Main Features
COMPRESSION FORMAT
•Standard H.264 compression with low bit rate and better image quality
LIVE SURVEILLANCE
•Support HD VGA output
•Support channel security by hiding live display
•Display the local record state and basic information
•Support USB to make full control
RECORD MEDIA
•Support one SATA HDD for 4 & 8 channel (not included).
BACKUP
•Support USB 2.0 devices to backup
•Support saving recorded files with AVI standard format to a remote computer through internet

Digital Video Recorder User Manual
2
RECORD & PLAYBACK
•Record modes: Manual, Schedule, Motion detection, and Sensor alarm recording
•Support recycle after HDD full
•Resolution, frame rate, and picture quality are adjustable
•128MB for every video file packaging
•4 audio channels available
•Two record search mode: time search and event search
•Support 4 and 8 screen playback simultaneously
•Support deleting and locking the recorded files one by one
•Support remote playback in Network Client through LAN or internet
ALARM
•1 channel alarm output and 4 and 8 channel alarm input available
•Support schedule for motion detection and sensor alarm
•Support pre-recording and post recording
•Support linked channel recording, once motion or alarm triggered on certain channel
•Support linked PTZ preset, auto cruise, and track of the corresponding channel
PTZ CONTROL
•Support various PTZ protocols
•Support 128 PTZ presets and 8 auto cruise tracks
•Support remote PTZ control through internet
SECURITY
•Customize user’s right: log search, system setup, two way audio, file management, disk management, remote login,
live view, manual record, playback, PTZ control, and remote live view
•Support 1 administrator and 63 users.
•Support event log recording and checking, events unlimited

Digital Video Recorder User Manual
3
NETWORK
•Support TCP/IP, DHCP, PPPoE, DDNS protocol
•Support IE browser to do remote view
•Support setup client connection amount
•Support dual stream. Network stream is adjustable independently to fit the network bandwidth and environment.
•Support picture snap and color adjustment in remote live
•Support remote time and event search, and channel playback with picture snap
•Support remote PTZ control with preset and auto cruise
•Support remote full menu setup, changing all the DVR parameters remotely
•Support mobile surveillance by smart phones: iPhone, Android, Symbian, WinCE, Gphone, or Blackberry, with 3G
network availability
•Support CMS to manage multi devices on the internet

Digital Video Recorder User Manual
4
2 Hardware Installation
Notice:
Check the unit and the accessories after getting the DVR.
Please disconnect the power before being connected to other devices. Don't hot plug in/out.
2.1 Install Hard Drive
2.1.1 Install Hard Drive
Notice:
1. This series support one SATA hard drive (not included). Please use the hard drive the manufacturers recommend
specially for security and safety. Please refer to “Appendix C Compatible Devices 2”.
2. Please calculate HDD capacity according to the recording setting. Please refer to “Appendix B Calculate Recording
Capacity”.
Step 1: Unscrew and open the top cover
Step 2: Connect the power and data cables. Place the HDD onto the bottom case as Fig 2.1.
Step 3: Mount the HDD as Fig 2.2.
Note: For installation convenience, please connect the power and data cables first, and then wind the screws to fix
the HDD.