Divis CHD12004H User manual

DVR User Manual
For H.264 4 & 8 Channel Digital Video Recorder
All rights reserved

Digital Video Recorder User Manual
CAUTION
Please read this user manual carefully to ensure that you can use the device correctly and safely.
We do not warrant all the content is correct. The contents of this manual are subject to change without notice.
This device should be operated only from the type of power source indicated on the marking label. The voltage
of the power must be verified before using. Kindly remove the cables from the power source if the device is not to
be used for a long period of time.
Do not install this device near any heat sources such as radiators, heat registers, stoves or other devices that
produce heat.
Do not install this device near water. Clean only with a dry cloth.
Do not block any ventilation openings and ensure well ventilation around the machine.
Do not power off the DVR when the device is in function. The correct procedure to shut down DVR is to stop
recording first, then use “shut down” button from the menu, and finally switch off the main power.
This equipment is for indoor use only. Do not expose the machine to rain or moist environment. In case any
solid or liquid gets inside the machine’s case, please cut off the power supply immediately and get it checked by a
qualified technician.
Refer all servicing to qualified service personnel. Do not repair any parts by yourself without technical aid or
approval.
This manual is suitable for 4 and 8-channel digital video recorders. All examples and pictures used in the
manual are from 8-channel DVR.

Digital Video Recorder User Manual
Table of Contents
1Introduction.........................................................................................................................................................................1
1.1 DVR Introduction...................................................................................................................................................................................................1
1.2 Main Features........................................................................................................................................................................................................1
2Hardware Installation..........................................................................................................................................................4
2.1 Install Hard Drive...................................................................................................................................................................................................4
2.1.1 Install Hard Drive............................................................................................................................................................................................4
2.2 Front Panel Instructions.........................................................................................................................................................................................5
2.3 Rear Panel Instructions .........................................................................................................................................................................................7
2.3.1 Rear Panel Interface ......................................................................................................................................................................................7
2.4 Remote Controller .................................................................................................................................................................................................9
2.5 Control with Mouse.............................................................................................................................................................................................. 11
2.5.1 Connect Mouse............................................................................................................................................................................................ 11
2.5.2 Use Mouse...................................................................................................................................................................................................12
3Basic Function Instruction...............................................................................................................................................13
3.1 Power On/Off.......................................................................................................................................................................................................13
3.1.1 Power On .....................................................................................................................................................................................................13
3.1.2 Power Off .....................................................................................................................................................................................................14
3.2 Login....................................................................................................................................................................................................................14
3.3 Live Preview........................................................................................................................................................................................................15
3.3.1 Live Playback...............................................................................................................................................................................................15
4Main Menu Setup Guide ...................................................................................................................................................16
4.1 Basic Configuration .............................................................................................................................................................................................17
4.1.1 System.........................................................................................................................................................................................................17

Digital Video Recorder User Manual
4.1.2 Time & Date..................................................................................................................................................................................................18
4.1.3 DST..............................................................................................................................................................................................................18
4.2 Live Configuration................................................................................................................................................................................................19
4.2.1 Live...............................................................................................................................................................................................................19
4.2.2 Main Monitor ................................................................................................................................................................................................20
4.2.3 Spot..............................................................................................................................................................................................................21
4.2.4 Mask.............................................................................................................................................................................................................21
4.3 Record Configuration...........................................................................................................................................................................................23
4.3.1 Enable..........................................................................................................................................................................................................23
4.3.2 Record Bitrate ..............................................................................................................................................................................................23
4.3.3 Time .............................................................................................................................................................................................................24
4.3.4 Stamp...........................................................................................................................................................................................................25
4.3.5 Recycle Record............................................................................................................................................................................................26
4.3.6 Snap.............................................................................................................................................................................................................26
4.4 Schedule Configuration .......................................................................................................................................................................................26
4.4.1 Schedule ......................................................................................................................................................................................................27
4.4.2 Motion ..........................................................................................................................................................................................................28
4.4.3 Sensor..........................................................................................................................................................................................................28
4.5 Alarm Configuration.............................................................................................................................................................................................29
4.5.1 Sensor..........................................................................................................................................................................................................29
4.5.2 Motion ..........................................................................................................................................................................................................31
4.5.3 Video Loss....................................................................................................................................................................................................33
4.5.4 Other Alarm..................................................................................................................................................................................................34
4.5.5 Alarm Out .....................................................................................................................................................................................................35
4.6 Network Configuration.........................................................................................................................................................................................36
4.6.1 Network........................................................................................................................................................................................................36

Digital Video Recorder User Manual
4.6.2 Sub Stream ..................................................................................................................................................................................................37
4.6.3 Email............................................................................................................................................................................................................37
4.6.4 Other Settings ..............................................................................................................................................................................................38
4.7 User Management Configuration.........................................................................................................................................................................42
4.8 P.T.Z Configuration ..............................................................................................................................................................................................43
4.9 Reset...................................................................................................................................................................................................................47
5Record Search & Playback and Backup ......................................................................................................................... 48
5.1 Time search.........................................................................................................................................................................................................48
5.2 Event Search.......................................................................................................................................................................................................49
5.3 File management.................................................................................................................................................................................................50
5.4 Backup.................................................................................................................................................................................................................51
6Manage DVR......................................................................................................................................................................52
6.1 Check System Information...................................................................................................................................................................................52
6.1.1 System Information ......................................................................................................................................................................................52
6.1.2 Event Information.........................................................................................................................................................................................52
6.1.3 Log Information ............................................................................................................................................................................................52
6.1.4 Network Information.....................................................................................................................................................................................52
6.1.5 Online Information........................................................................................................................................................................................52
6.2 Disk management................................................................................................................................................................................................52
6.3 Upgrade...............................................................................................................................................................................................................53
6.4 Logoff...................................................................................................................................................................................................................53
7Remote Surveillance......................................................................................................................................................... 54
7.1 IE Remote Surveillance.......................................................................................................................................................................................54
7.1.1 On LAN ........................................................................................................................................................................................................54
7.1.2 On WAN.......................................................................................................................................................................................................54
7.2 Remote Surveillance through Apple PC ..............................................................................................................................................................56

Digital Video Recorder User Manual
7.2.1 On LAN ........................................................................................................................................................................................................57
7.2.2 On WAN.......................................................................................................................................................................................................59
7.3 Remote Live Preview Interface............................................................................................................................................................................60
7.4 Remote Playback & Backup................................................................................................................................................................................64
7.4.1 Remote playback..........................................................................................................................................................................................64
7.4.2 Remote Backup............................................................................................................................................................................................68
7.5 Remote System Configuration.............................................................................................................................................................................70
Appendix A FAQ.......................................................................................................................................................................71
Appendix B Calculate Recording Capacity............................................................................................................................ 76
Appendix C Compatible Devices ............................................................................................................................................ 77
Appendix D 4-CH Specifications............................................................................................................................................. 78
Appendix E 8-CH Specifications............................................................................................................................................. 79

Digital Video Recorder User Manual
1
1 Introduction
1.1 DVR Introduction
This model of DVR (Digital Video Recorder) is designed for high performance CCTV solutions. It adopts state of the art
video processing chips and embedded Linux system. Meanwhile, it utilizes most advanced technologies, such as standard
H.264 with low bit rate, Dual stream, SATA interface, VGA output, mouse supported, IE browser supported with full remote
control, mobile view (by smartphones), etc., ensuring powerful functions and high stability. Due to these distinctive
characteristics, it is widely used in banks, telecommunication, transportation, factories, warehouse, and other related
applications.
1.2 Main Features
COMPRESSION FORMAT
•Standard H.264 compression with low bit rate and better image quality
LIVE SURVEILLANCE
•Support HD VGA output
•Support channel security by hiding live display
•Display the local record state and basic information
•Support USB to make full control
RECORD MEDIA
•Support one SATA HDD for 4 & 8 channel (not included).
BACKUP
•Support USB 2.0 devices to backup
•Support saving recorded files with AVI standard format to a remote computer through internet

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RECORD & PLAYBACK
•Record modes: Manual, Schedule, Motion detection, and Sensor alarm recording
•Support recycle after HDD full
•Resolution, frame rate, and picture quality are adjustable
•128MB for every video file packaging
•4 audio channels available
•Two record search mode: time search and event search
•Support 4 and 8 screen playback simultaneously
•Support deleting and locking the recorded files one by one
•Support remote playback in Network Client through LAN or internet
ALARM
•1 channel alarm output and 4 and 8 channel alarm input available
•Support schedule for motion detection and sensor alarm
•Support pre-recording and post recording
•Support linked channel recording, once motion or alarm triggered on certain channel
•Support linked PTZ preset, auto cruise, and track of the corresponding channel
PTZ CONTROL
•Support various PTZ protocols
•Support 128 PTZ presets and 8 auto cruise tracks
•Support remote PTZ control through internet
SECURITY
•Customize user’s right: log search, system setup, two way audio, file management, disk management, remote login,
live view, manual record, playback, PTZ control, and remote live view
•Support 1 administrator and 63 users.
•Support event log recording and checking, events unlimited

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NETWORK
•Support TCP/IP, DHCP, PPPoE, DDNS protocol
•Support IE browser to do remote view
•Support setup client connection amount
•Support dual stream. Network stream is adjustable independently to fit the network bandwidth and environment.
•Support picture snap and color adjustment in remote live
•Support remote time and event search, and channel playback with picture snap
•Support remote PTZ control with preset and auto cruise
•Support remote full menu setup, changing all the DVR parameters remotely
•Support mobile surveillance by smart phones: iPhone, Android, Symbian, WinCE, Gphone, or Blackberry, with 3G
network availability
•Support CMS to manage multi devices on the internet

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2 Hardware Installation
Notice:
Check the unit and the accessories after getting the DVR.
Please disconnect the power before being connected to other devices. Don't hot plug in/out.
2.1 Install Hard Drive
2.1.1 Install Hard Drive
Notice:
1. This series support one SATA hard drive (not included). Please use the hard drive the manufacturers recommend
specially for security and safety. Please refer to “Appendix C Compatible Devices 2”.
2. Please calculate HDD capacity according to the recording setting. Please refer to “Appendix B Calculate Recording
Capacity”.
Step 1: Unscrew and open the top cover
Step 2: Connect the power and data cables. Place the HDD onto the bottom case as Fig 2.1.
Step 3: Mount the HDD as Fig 2.2.
Note: For installation convenience, please connect the power and data cables first, and then wind the screws to fix
the HDD.

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Fig 2.1 Connect HDD Fig 2.2 Screw HDD
2.2 Front Panel Instructions
Notice: The front panel descriptions are only for reference; please make the object as the standard.
Item Type Name Description
1 Work state
indicator
Power
Power indicator: when connected, the light is blue
HDD
When HDD is reading and writing, the light is blue
Net
When accessing to a network, the light is blue
Backup
When backing up files and data, the light is blue
Play
When playing video, the light is blue
REC
When recording, the light is blue
2
Compound
button
MENU/+ 1. Enter menu in live
2. Increase the value in setup
BACKUP/- 1. Decrease the value in setup
2. Enter backup mode in live
RECORD/FOCUS 1. Record manually
2. FOCUS function enables at PTZ mode.

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Item Type Name Description
REW/SPEED 1. Rewind key
2. SPEED function enables at PTZ mode
SEARCH/ZOOM 1. Enter search mode
2. ZOOM function enables at PTZ mode.
PLAY/IRIS 1. Enter play interface
2. IRIS function enables at PTZ mode
FF/ P.T.Z. 1. Fast forward
2. Enter PTZ mode in live
STOP/ESC 1. Quit play mode
2. Exit the current interface or status
3 Digital button
1-9
Input number 1-9 or choose camera
0/10+ Input number 0, 10 and the above number together
with other digital keys
4 Input button
Direction button
Change direction to select items
Multi-screen
Change screen display mode to 1/4/9 channel
Enter button
Confirm selection
5 IR receiver IR For remote controller
6 USB USB port To connect external USB devices like USB flash,
USB HDD for backup or update firmware; or connect
to USB mouse

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2.3 Rear Panel Instructions
2.3.1 Rear Panel Interface
The Rear Panel Interface for 4-ch is shown in Fig 2.3:
Fig 2.3 Rear Panel for 4-ch
Item
Name
Description
1 Video out Connect to monitor
2 Spot out Connect to monitor as an AUX output channel by channel. Only
video display, no menu show
3 Audio out Audio output, connect to the sound box
4
Video in
Video input channels from 1-4
5 DC12V POWER INPUT
6
VGA port
VGA output, connect to monitor
7 LAN Network port
8
USB port
Connect USB mouse or connect external USB devices
9 P/Z Connect to speed dome

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Item
Name
Description
10 K/B Connect to keyboard
11
ALARM OUT
1-ch relay output. Connect to external alarm
12 + 5V and GND +5 V and Grounding
13
ALARM IN
Connect to external sensor 1-4
14 Audio in 4-ch audio input
The Rear Panel Interface for 8-ch is shown in Fig 2.4:
Fig 2.4 Rear Panel for 8-ch
Item Name Description
1 Video out Connect to monitor
2 Spot out Connect to monitor as an AUX output channel by channel. Only
video display, no menu show
3 Audio out Audio output, connect to the sound box
4
Video in
Video input channels from 1-8

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Item Name Description
5
DC12V
POWER INPUT
6
VGA port
VGA output, connect to monitor
7 LAN Network port
8
USB port
Connect USB mouse or connect external USB devices
9 P/Z Connect to speed dome
10
K/B
Connect to keyboard
11
ALARM OUT
1-ch relay output. Connect to external alarm
12
+ 5V and GND
+5 V and Grounding
13
ALARM IN
Connect to external sensor 1-4
14
Audio in
4-ch audio input
2.4 Remote Controller
It uses two AAA size batteries and works after loading batteries as explained below:
Step 1: Open the battery cover of the Remote Controller.
Step 2: Place batteries. Please take notice of the poles. (+ and -)
Step 3: Replace the battery cover.
Notice: Frequently check the following
1. Check poles of the batteries.
2. Check the remaining charge in the batteries.
3. Check IR controller sensor is mask.
If it still doesn't work, please change to a new remote controller and try, or contact your dealer.
The interface of remote controller is shown in Fig 2.5 Remote Controller.

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Fig 2.5 Remote Controller
Item
Name
Function
1 Power Button Soft switch off to stop firmware from running. Do it before power off.
2
INFO Button
Get information about the DVR like firmware version, HDD information
3 REC Button To record manually
4
Digital Button
Input digital or choose camera
5 Multi Screen Button To choose multi screen display mode
6
SEARCH Button
To enter search mode
7 MENU Button To enter menu
8
ENTER Button
To confirm the choice or setup
9 Direction Button Move cursor in setup or pan/tilt PTZ
10
+/- Button
To increase or decrease the value in setup
11 Playback Control Button To control playback, fast forward/rewind/stop/single frame play
12
AUDIO Button
To enable audio output in live mode
13 Auto Dwell Button To enter auto dwell mode

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Item
Name
Function
14 BACKUP Button To enter backup mode
15 PTZ Control Button To control PTZ camera:
Move camera/ZOOM/FOCUS/IRIS/SPEED control
Operation processes with remote controller to control multi-DVR
The device ID of the DVR is 0. When using remote controller to control a single DVR, it’s not necessary to reset the device
ID, user can do operation directly; when controlling multiple DVRs with a remote controller, please refer to the steps below:
Step 1: Activate remote controller to control DVR: enable DVR: turn the IR sensor of the remote controller to the IR
receiver that’s on the front panel, press the number key 8 twice, then input device ID (Range from: 0-65535; the default
device ID is 0) with other digital number: 0-9, after that, press ENTER button to confirm.
Step 2: User can check the device ID by entering into System configuration Basic configuration device ID. User can
also set other DVRs with the same device ID. For convenience, we don’t recommend user to set the device ID too long.
Step 3: Cancel controller to control DVR: turn the IR sensor of the remote controller to the IR receiver that’s on the front
panel, press the number key 8 twice, then input the device ID that needs to be cancelled from controlling, press ENTER
button to confirm. After that, the DVR will not be controlled by remote controller.
2.5 Control with Mouse
2.5.1 Connect Mouse
It supports USB mouse through the ports on the rear panel.
Notice: If mouse is not detected or doesn't work, check the steps below:
1. Make sure the mouse plugs into the USB mouse port not the USB port.
2. Change to a different mouse to try.

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2.5.2 Use Mouse
In live:
Double-click left button on one camera to display full screen. Double-click again to return to the previous screen.
Click right button to show the control bar at the bottom of the screen as Fig 4.1 Menu Toolbar. Click right mouse again to
hide the control bar.
In setup:
Click left button to enter. Click right button to cancel setup, or return to the previous display.
If want to input a value, move cursor to a blank and click. An input keyboard will appear like in Fig 2.6. It inputs digitals,
letters, and symbols.
Fig 2.6 Digital Numbers and Letters Input Keyboard
User can change some values with the mouse wheel, such as time. Move cursor onto the value and roll the wheel when the
value blinks.
It also supports mouse drag (Example: Set motion detection area: click customized, hold left button, and drag to set motion
detection area.)
In playback:
Click left button to choose the options. Click right button to return to live mode.

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In backup:
Click left button to choose the options. Click right button to return to previous picture.
In PTZ control:
Click left button to choose the buttons to control the PTZ. Click right button to return to live.
Notice:
Mouse is the default tool in all the operations above.
3 Basic Function Instruction
3.1 Power On/Off
Before you power on the unit, please make sure all the connections are good.
3.1.1 Power On
Step 1: Connect with the source power. This turns on the power.
Step 2: The device will be loaded and the power indicator will display blue.
Step 3: Before start, a WIZARD window will be pop-up and show some information about time zone, time setup, network
configuration, record configuration, and disk management. User can setup here and refer to the concrete setup steps from
the corresponding chapters. If user doesn’t want to setup Wizard, please click Exit button to exit.
After the device power goes on, if there is no menu or only has live image display, user can long press ESC button to
switch.
Notice: This serial device can only display menu on VGA monitor or BNC monitor at one time. If there is live image
display without menu display, please check whether other device has menu display first, or long press ESC key to wait for
login dialog box to appear. Long press ESC key can switch the output between BNC and VGA.

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3.1.2 Power Off
User can power off the device by using remote controller, keyboard, and mouse.
By remote controller:
Step 1: Press Power button and the shut down window will appear. Click OK and the unit will power off after a while.
Step 2: Disconnect the source power.
By keyboard and mouse:
Step 1: Enter into Menu, select “Shut Down” icon, and the Shut down window will appear.
Step 2: Click OK and the unit will power off after a while.
Step 3: Disconnect the source power.
3.2 Login
User can login and logout the DVR system. Once logged out, user cannot do any other operations except changing the
multi-screen display.
Fig 3.1 Login
Notice: The default user name and password is “admin” and 123456”. For detailed steps to change password, add,
or delete user, please refer to “4.7 User Management Configuration” for more details.
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