dji MAVIC 2 ZOOM Installation guide

MAVIC 2 ZOOM FAQ
Product
Compared to the Mavic Pro, how has the Mavic 2 been improved?
The Mavic 2 is an improvement in almost all aspects over the Mavic Pro including camera
performance, video transmission, fight time, flight speed, low-noise, omnidirectional obstacle
sensing, intelligent functions, and its unique Hyperlapse feature.
Is the Mavic 2 compatible with DJI Goggles series?
Yes. The Mavic 2 is compatible with DJI Goggles (firmware version 01.04.0500 or above) and
DJI Goggles RE (firmware version 01.00.0600 or above). Please first activate DJI Goggles or
DJI Goggles RE and update their firmware to the latest one on your computer using DJI
Assistant 2. Power on DJI Goggles or DJI Goggles RE, choose Linking in Settings, then choose
Mavic 2. Press the link button on the Mavic 2 and wait for a few seconds to connect DJI
Goggles or DJI Goggles RE to the aircraft. DJI Goggles only support the 2.4 GHz signal
frequency, while DJI Goggles RE support 2.4/5.8GHz dual signal frequency for more powerful
performance.
* To download the version of DJI Assistant 2 that is compatible with DJI Goggles RE, please
visit: https://www.dji.com/dji-goggles-re/info#downloads.
* To download the version of DJI Assistant 2 that is compatible with DJI Goggles, please visit:
https://www.dji.com/dji-goggles/info#downloads.
Is the Mavic 2 waterproof？
No.

Camera
What are the main advantages of the cameras on both the Mavic 2 Pro
and Mavic 2 Zoom?
The Mavic 2 Pro comes equipped with the all-new Hasselblad L1D-20c camera. The brand
new 1-inch CMOS sensor has an active sensing area four times more effective than the
original Mavic Pro. The large sensor also means better performance in low-light
environments with a more extensive ISO range, and max ISO lifted from 3200 to 12800.
The Mavic 2 Zoom is all about dynamic perspectives and is powered by a 1/2.3 inch 12-
megapixel sensor with up to four-times zoom, including a two-times optical zoom (24mm–
48mm) for more creative aerial photography options.
Why is the L1D-20c on the Mavic 2 Pro designed by Hasselblad?
DJI and Hasselblad have spent the last two years in collaboration making the L1D-20c
camera, co-developing attributes such as lens definition, image processing engine, and
image effect optimization, to make a Hasselblad quality camera small enough to fit on the
new Mavic 2 Pro. The L1D-20c also possesses Hasselblad’s unique Hasselblad Natural Colour
Solution (HNCS) technology, helping users to capture gorgeous 20-megapixel aerial shots in
stunning color detail.
What is the focal length of the Mavic 2 Zoom?
The Mavic 2 Zoom's 24–48 mm optical zoom camera supports shooting at 4× lossless zoom
1080p video.
Can I use the remote controller to move the Mavic 2's gimbal 75° from
left to right?
No. However, you can do this in Head Tracking mode with the DJI Goggles series.

Why does the Mavic 2 not have Portrait mode like the Mavic Pro?
The Mavic 2's gimbal structure is optimized for increased stability, meaning that the camera
is unable to rotate the gimbal along the roll axis. However, you can choose Vertical mode in
Panorama to achieve a stitched vertical photo.
Why does Dlog-M only feature on the Mavic 2 Pro and not the Mavic 2
Zoom?
Dlog-M is only available on the Mavic 2 Pro because the pro version was designed with the
needs of professional photographers in mind, meeting demands for greater color correction
capabilities.
On the other hand, the Mavic 2 Zoom has D-Cinelike to realize quick and easy color
correction. Along with Dlog-M, D-Cinelike reserves more highlight and color information
than any normal color correction mode, leaving more room for post-processing.
Can Mavic 2 take photos while recording video?
No.
What is the difference between Full FOV mode and HQ mode under
Mavic 2 Pro's 4K resolution?
Full FOV down samples from the 5.5K sensor to 4K resolution while HQ crops in the center
for finer image quality but less FOV. Full FOV view is 75° and HQ view is 55°. You can select
between them according to your actual shooting demands..
Features
Can I adjust the focal length for Dolly Zoom on the Mavic 2 Zoom?

No.
How can I save the original photos generated when shooting
Hyperlapse videos?
Go to Camera Settings and tap the ‘Save Original’ button. You can select to save the original
photos of the Hyperlapse video in either JPEG or RAW format. In ‘Storage Location’ you can
choose to keep them on the Micro SD card or the internal storage.
Propulsion
What is the maximum flight distance of the Mavic 2?
18 km in extreme testing environments measured in 50.4 kph windless conditions down to
0% battery. However, be sure to keep enough battery during flights for a safe return.
What is the maximum wind resistance level of the Mavic 2?
The Mavic 2 can resist up to level 5 winds on the Beaufort scale.
Can the Mavic 2's low-noise propellers be used on the Mavic Pro
Platinum?
No, the sizes are different, and therefore cannot be used on the Mavic Pro Platinum.
Why are the maximum flight and hovering times different on the Mavic
2?
The Mavic 2's rotor system is optimized primarily for forward flight. Thanks to its more
aerodynamic airframe, the Mavic 2 consumes less power at certain forward flight speeds than

when hovering. Therefore, the maximum hovering time is 29 minutes in environments with
no wind while the maximum flight time can be up to 31 minutes flying at a constant speed in
conditions with no wind.
Omnidirectional Obstacle Sensing
What is Omnidirectional Obstacle Sensing?
Omnidirectional Obstacle Sensing includes left/right, up/down, and forward/backward
obstacle sensing. Sensing for left/right directions is only available in ActiveTrack or Tripod
Mode.
Note: Omnidirectional Obstacle Sensing does not fully cover the circumference of a 360-
degree arc. And the left and right obstacle sensing system only works in specific modes and
environments. DJI warranty does not cover any loss caused by crashing when flying left or
right, even when ActiveTrack or Tripod mode is activated. Please be aware of your
surroundings and App notifications when operating the Mavic 2 to ensure safety.
Can I manually turn on/off the Bottom Auxiliary Light located at the
bottom of the aircraft?
Yes. The Mavic 2's default setting has auto LED enabled, which turns the Bottom Auxiliary
Light on/off depending on the brightness of your environment. You can disable this feature
in the app, and you can also manually turn on/off the Bottom Auxiliary Light in the app.
Remote Controller & Video Transmission
How has the FHD video transmission of OcuSync 2.0 improved over the
first OcuSync?
OcuSync 2.0 supports both 2.4 GHz and 5.8 GHz frequency bands, featuring stronger
interference resistance and auto-switching capabilities to deliver 8 km 1080p video
transmission feeds (unobstructed, free of interference, and when FCC compliant).

.
What is the latency of OcuSync 2.0?
120–130 ms, which is 40–50 ms shorter than the first generation.
Does the remote controller support HDMI output?
No.
Can I connect my smartphone to the remote controller using an
ordinary USB cable?
You can use an ordinary USB cable to connect your smartphone to the remote controller via
the USB port at the bottom of the controller (be sure to pull up the cable at the Micro USB
port). This might, however, prove to be slightly inconvenient when flying the aircraft. Cables
with different connectors come with the aircraft so you can choose the one most appropriate
for you.
Does the Mavic 2 support Wi-Fi control?
No. You can only control it using a remote controller.
What mobile devices does the remote controller support?
Mobile phones that are 6.5–8.5 mm thick and no more than 160 mm long will fit in the
remote controller clamps comfortably. We strongly recommend you to remove the
protective cover before attaching your mobile phone. For tablets beyond this measurement
range, please purchase the DJI Mavic 2 Tablet Holder.
Battery

Can I use the Battery Charging Hub to charge four batteries
simultaneously?
No. The Battery Charging Hub charges batteries in sequence according to their power levels
from high to low, avoiding the hassle of interchanging them while charging. Charging in
sequence gives you a fully charged battery in the quickest possible way.
How long does it take to fully charge a battery?
Approximately 1.5 hours.
How do I store the batteries when not in use?
It is recommended to fully charge the batteries at least once every three months.
Updating Firmware
Can I use other apps while updating the DJI GO 4 app?
No. If you do, the update will fail. You will then need to download the firmware and update it
again.
Can I disconnect from the internet once the firmware has been
downloaded?
Yes.
What should I do if aircraft and battery firmware versions are
inconsistent?

Connect the Mavic 2 to the DJI GO 4 app. The app will then check firmware compatibility
automatically. You may upgrade according to the instructions.
Does the Mavic 2's remote controller support hot swapping while
connected to DJI Assistant 2?
No. You need to connect the remote controller with a USB cable and then power on to
connect to DJI Assistant 2.
What factors could lead to an update failure?
1. Low-battery level.
Before installing an update, make sure the battery level is above 50%.
2. Powering off the Mavic 2 or the remote controller during an update.
If this happens, restart the Mavic 2 and the remote controller, and begin the update again.
3. Internet was disconnected during the firmware download.
If the update failure persists, or the remote controller does not link with the aircraft, there
may be firmware inconsistencies between devices. In this case, use DJI Assistant 2 on your
computer to update the aircraft and the remote controller to the latest versions separately.