Dors 800 User manual

800
EBKM.00D800.00.00.000-02UM_Int Pantone 300CPantone 7502C
USER MANUAL
2021
User Manual
Version 3.0
BANKNOTE COUNTER

1DORS 800 BANKNOTE COUNTER
Contents
Introduction....................................................................... 2
Specifications..................................................................... 2
Safety Precautions.............................................................. 3
Delivery Set....................................................................... 4
Appearance....................................................................... 4
Control panel..................................................................... 5
External Sensors, Path Sensors and Redirector....................... 6
Preparing for Operation....................................................... 7
Operation.......................................................................... 8
Setup menu....................................................................... 10
Submenu «Common».......................................................... 10
Count Rate..................................................................... 11
INFO............................................................................. 12
Pocket Limits.................................................................. 12
Print.............................................................................. 13
Submenu «MODE».............................................................. 13
Batch continue................................................................ 14
Batch clear..................................................................... 14
Submenu «ADVANCED»......................................................... 15
Visual mode select.......................................................... 15
Sound Volume................................................................ 16
LCD Brightness............................................................... 16
Factory reset.................................................................. 16
Submenu «THEMES».......................................................... 17
Submenu «LANGUAGE»...................................................... 17
OPERATING KEYS............................................................... 17
Messages in course of operation........................................... 35
Connection of external devices............................................. 38
Maintenance...................................................................... 38
Troubleshooting.................................................................. 39
Transportation and Storage.................................................. 39
Warranty and support......................................................... 39

Introduction
Dear Customer,
Thank you for purchase of DORS 800, two-pocket banknote counter that
recognizes value and authenticity of banknotes of different currencies, and
sorts them by orientation or by denomination.
DORS 800 (hereafter «counter») is designed by DORS LLC, Russia, and
manufactured by DORS Industries (China) Ltd.
The machine is intended for counting and sorting of US dollars, Euros and
other world and local currencies (depending on client's choice and availability
of certain currency's software). Authenticity verification is based on visible and
infrared images of both sides of banknotes, and their magnetic and ultraviolet
response as well.
3
Specifications
1
Hopper capacity ........................................................... Up to 800 banknotes
Stacker capacity, not more than............................................. 200 banknotes
Reject pocket capacity, not more than.................................... 100 banknotes
Value counting speed (±10%).......................... 600/900/1200/1500 note/min
Banknote size.................................................... 100—190 mm (width),
58—90 mm (length),
0,05—0,2 mm (thickness)
Batch size select..................................................................... 1—999
Sensors...................................... a line of photosensitive elements with an
infrare d and visible lighting, (CIS).
Ultraviolet sensors (2 pcs. for transmitted
light and 2 pcs. for reflected light).
Magnetic sensors (1 pc. at the centre,
2 pcs. at the sides).
Display........................................Colour TFT LCD 4.3" (11cm) with resistive
touch sensor.
Power supply.......................................................... 100-240 VAC, ~50/60 Hz
Current consumption, not more than...................... 2A (100 V); 1A (240 V)
Operating temperature range................................. 10°C to 35°C
Relative air humidity at +25°C................................ 40% to 80%
Atmospheric pressure................................ 84 to 107 kPa (630 to 800 mm Hg)
Overall dimensions:
Height................................................................................................ 345 mm
Width................................................................................................ 305 mm
Length............................................................................................... 295 mm
Net weight......................................................................................... 10 kg
Gross weight..................................................................................... 13 kg
Average lifespan............................................................................... 7 years
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DORS 800 BANKNOTE COUNTER DORS 800 BANKNOTE COUNTER
Safety Precautions
To ensure long lifespan and a reliable operation of the counter the user
should follow the below-mentioned operation requirements and safety
precautions:
1 The counter's rotating parts are potentially hazardous for the user. Do not
touch the rollers as it may cause an injury. We highly recommend that the
user avoids wearing any jewelry and loose clothes, and covers long hair
while operating the machine.
2 Do not touch the counter, the power supply plug and the power cord by wet
hands as it may cause an electric shock.
3 When closing the top cover, mind your fingers as you may squeeze them. At
operation with an open top cover, make sure about its steady state. A
sudden closing of the cover may cause an injury.
4 Avoid getting of any metal object or liquid into the counter.
5 Use an electric outlet with a protective earth contact (PE) to connect the
counter to the power supply. The outlet should be located close to user's
workplace.
6 Avoid usage of the power cord other than included in the delivery set; do not pull
the power cord to disconnect it from the outlet, neither bend it nor twist.
7 If you do not use the counter for a long time, turn its power switch in the «О»
position. Upon work completion, disconnect the machine from AC mains.
8 Install the counter on an even horizontal surface.
9 Do not use the machine at extremely high or low temperatures; avoid
humidity and do not expose it to direct sunlight.
10 When the counter is working, do not switch it off, do not pull the power plug
out of outlet, and do not open machine's cover. It may cause a damage of
the counter.
11 Before cleaning the sensors of the path, make sure the counter is switched
off.
12 When you are choosing the place of counter's installation, avoid the areas
with high level of dust content.
13 During installation and usage of the counter, keep some space sufficient for
opening its upper part and getting access to the path.
14 To avoid inflammation or short circuit do not install the device in the places
where it may be at risk of a soot or steam exposure.
Avoid mechanical stress on the counter during operation, don't tilt the
counter.
1 Here and below, the capacity (hopper, stacker, rejection) is given for the new banknotes. The
capacity depends on banknotes fitness, therefore it is not recommended to use the maximum
values of the pockets' capacities for worn out banknotes.

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2 RxD
3 TxD
5 GND
5
Delivery Set:
Banknote counter DORS 800........................................................ 1 pc.
Power cord..................................................................................... 1 pc.
Stylus............................................................................................. 2 pcs.
USB cable (A-В type).................................................................... 1 pc.
User manual.................................................................................. 1 pc.
Calibration cards............................................................................ 1 set
Package......................................................................................... 1 set.
Banknote guide.............................................................................. 2 pcs.
Cleaning brush............................................................................... 1 pc.
Dry tissue....................................................................................... 1 pc.
4
Appearance
1 Screw to adjust
a gap between hopper's
rollers.
2 Banknote guides.
3 Hopper.
4 Locks providing access to
mechanism.
5 Control panel.
6 Reject pocket.
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DORS 800 BANKNOTE COUNTER DORS 800 BANKNOTE COUNTER
7 Stacker.
8 Stacker wheels.
9 Carrying handles.
10 Upper part.
11 Base.
18
Appearance
12 Power switch.
13 Fuse.
14 Power connector.
15 Connector for an
external printer or
a video surveillance device.
16 USB port for PC connection.
17 Socket for external display.
18 Ethernet connector (option).
Control panel
1 Start / user select
keys.
2 Touch screen display.
11 2
Fig. 3
Fig. 2
Fig. 1

External sensors, path sensors and redirector
To open the path, press simultaneously the locks fixing an upper part
(see Fig. 1, item 4), and then, holding the hollows of the case, pull the
upper part of the counter (see Fig. 2, item 10) up to the stop. To close the
path, push the upper part back to a click.
Fig. 5, Fig. 6, and Fig. 7 show the external sensors, the path sensors
and the pocket switch.
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6
1 Hopper sensor
2 Reject pocket sensor
3 and 4 Stacker sensors
5 UV-T sensors
6 Contact image sensor (CIS)
7 Contact image sensor
8 UV reflection sensors
9 Magnetic sensors
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DORS 800 BANKNOTE COUNTER DORS 800 BANKNOTE COUNTER
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PREPARING FOR OPERATION
1 Make sure that the safety precautions mentioned in the relevant section of
the manual are kept.
2 Install the banknote guides (Fig. 1, item 2) included in the delivery set:
2.1 Take one banknote guide (Fig. 1, item 2) and match the tabs of the
guide (see Fig. 8) with the slots of the banknote guide holder (see Fig. 9).
2.2 Push the guide into the holder (see Fig. 10).
2.3 To fasten the guide on the holder, move it down up to the stop (see Fig. 11).
2.4 Repeat points 2.1-2.3 for the second banknote guide.
2.5 To check that the banknote guides are installed properly, move the
guides manually sideways, to the maximum and minimum; the
movement shall be synchronous and without jerks.
To remove the guide (for example before transportation), take the upper
part of the guide, press it slightly and then pull it up.
10 Path sensors
11 Redirector
Clamps
Tabs
Fig. 9
BanknoteBanknote
guide holderguide holder
Banknote
guide holder
Fig. 8
Fig. 6
Fig. 5
Fig. 4
SlotsSlotsSlots
Fig. 7
Fig. 10 Fig. 11
3 Connect the counter to AC mains outlet by power cord.

Operation
1 Make sure that the safety precautions mentioned in the relevant section of
the manual are kept.
2 Use a power switch (Fig. 2, item 12) to switch the counter on. After you have
done it, a process of the firmware loading and self-testing is activated and
an image (see Fig. 12) appears on the graphical display (Fig. 3, item 2).
During self-test the loading indicator is moving, the stacker wheels (Fig. 1,
item 8) and the hopper rollers (Fig. 1, item 3) are rotating.
SW version
Currency database
version
Loading
indicator
Fig. 12
After self-testing is over the counter will beep and the display will show the
main menu (see Fig. 13):
CONTENTS
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8DORS 800 BANKNOTE COUNTER DORS 800 BANKNOTE COUNTER
Fig. 13
1 Counting mode key; 10 Automatic / manual start key;
2 Counting speed key; 11 UV, MG, optical density, strict CF
3 Banknote orientation sorting key; detection ON/OFF key;
4 Key/indicator of batch mode 12 Settings menu key;
(inactive in MIX and MULTI modes); 13 Currency indicator/ currency
5 Currency selection key; selection hot key;
6 Key for printing of count results; 14 Number of counted banknotes;
7 Counting results clear key; 15 Number of rejected banknotes;
8 Report key; 16 Amount of counted banknotes.
9 Accumulation mode key;
2
Now the counter is ready to work with the factory settings as follows :
– Interface language is English.
– Currency is automatic currency detection by the first banknote in a
batch.
– Counting mode is MIX.
– Start mode is automatic.
– Accumulation mode is off.
– Batch mode is off (because in MIX mode it is always disabled).
– Counting speed is 900 banknotes per minute.
– Ultraviolet detection (UV) is off.
– Magnetic features detection (MG) is off.
– Banknote density detection (DENSITY) is on.
– Orientation sorting (ORT) is off.
– Data output method is a printer (in manual mode), connection rate is
9600.
– Extended visual mode is off.
– Sound volume is 50%.
– Screen brightness is 100%.
– Theme is default.
– Stacker capacity is 200 banknotes.
– Reject pocket capacity is 50 banknotes.
– User profile is «I».
2 The factory settings may be replaced by user settings if required.
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2
3 Adjust the feeder gap. The manufacturer presets the gap in accordance with
the currencies to be counted. However, if the counter often rejects the
genuine banknotes and the report (see section «Operation Keys»,
REPORT Key, Fig. 51) returns «Small Notes Gap», «Double Note» or
«Dimensions» as the reason of the banknotes rejection, then turn screw 1
slightly clockwise (toward «–») to reduce the gap (see Fig. 1). If the
rejection report returns «Skew Error», «Length» or «Dimensions», then
turn screw 1 slightly counterclockwise (toward «+») to increase the gap
(see Fig. 1). The gap between separating rollers and feeding rollers should
make one note to pass free between the rollers but prevent two notes put
together from passing (see Fig. 14). To check a gap, use a banknote of good
quality, not worn out one. Rotate the feeding wheels to set the position of the
rollers so that there are no ripples in a place where the note passes. Put the
short side of the banknote between the separating rollers and feeding
rollers. The banknote should pass through with a little tension. If one
banknote passes very easily, then decrease the gap. If one banknote
passes between the rollers with difficulty, then increase the gap. Continue
gap setting until the banknote passes through rollers with a little tension.

Fig. 16
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DORS 800 BANKNOTE COUNTER DORS 800 BANKNOTE COUNTER
4 Adjust the banknote guides position according to the length of the longest
banknote in the batch being counted, align the batch edges (separate
banknotes shall not protrude from the batch) and place it in the middle of the
hopper avoiding its skew. The counter will start operation automatically.
Counting stops when stacker or reject pocket capacity limits have been
reached. After the banknotes have been removed out of the stacker, the
counter automatically resumes operation.
5 In case of an error follow the advices of the «Error Messages» section.
Note: Prepare the banknotes to be counted as in Fig. 15, remove the
banknotes that are torn, wet, greasy or dirty.
Advice: For customer's convenience we suggest using a stylus. The stylus
will facilitate your work with the counter.
Two styluses for the resistive touch screens are the part of delivery set
(see Fig. 16).
Setup Menu
To enter the user's settings menu touch the «MENU» key (see Fig. 13).
The user's settings menu appears on the screen. In its left part there are the
submenu keys, in the right part there are the corresponding parameters. To
save the changes and exit the menu, touch key.
After the exit the screen shows the
selected settings.
To exit the menu without saving the
changes, touch key.
А
Banknote
CB
The gap
Fig. 14 UV-T and UV-R are respectively translucent and reflective ultraviolet
detection modes. If activated ( , ), and a banknote with an
increased UV fluorescence has been found (for example, a counterfeit printed
on plain paper) then the banknote is rejected (reject reasons are available in
the «REPORT» submenu).
DENSITY is banknote optical density control. When is on the
banknotes with increased density (for instance, two notes stuck together) as
well as the banknotes with increased transparency will be redirected to reject
pocket (reject reason is available in REPORT menu).
MG is a magnetic ink detection. When is on, the banknotes without
magnetic ink will be redirected to reject pocket (reject reason is available in
REPORT menu).
STRICT is strict verification level. When is off the banknotes are
checked for the main authentication features only. When is on the
banknotes are checked for both main and additional authentication features (if
any additional features are available).
IMPORTANT: When STRICT is on, authenticity control degree of the
banknotes is more acute, but the number of rejected banknotes may increase,
(reject reason is «suspicious note»).
Note: Don’t turn off STRICT if counted banknotes authenticity is uncertain.
1 Submenu «Common» (see Fig.17) сontains the categories
«DETECTION», «COUNT RATE», «DENSITY LEVEL», and
the keys «Info», «Pocket limits», «Print», «Addit.»
Detection
Each counting mode has own range of available detection.
In COUNT mode the translucent UV control (UV-T) and the optical density
control of banknotes (DENSITY) are available.
In DEN, MULTI and MIX modes the available kinds of detection are: the
reflective UV control (UV-R), magnetic marks control (MG), strict level of
counterfeit detection (STRICT).
Fig. 17
Count Rate
User can choose any of four counting rates (600, 900, 1200, and 1500
banknotes per minute). The check-box opposite the selected speed is
highlighted in blue. For counting of worn notes we suggest low speed (600 or
900 notes/min).
Attention: If UV-R detection is activated ( ), only two counting
speeds (600 and 900 notes/min) are available.
Density level
The setting allows adjusting the scanner to detect the banknotes with
different optical density in COUNT mode.
Light and dark banknotes can be best detected when the right setting is selected:
1– For the new banknotes and the banknotes with the even optical density;
2– For moderate worn-out banknotes;
3– For the worn-out (dirty) banknotes and the banknotes with uneven
optical density (e.g. USD).
Fig. 15

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DORS 800 BANKNOTE COUNTER DORS 800 BANKNOTE COUNTER
Reduced sensitivity
Reduced sensitivity is switched off by default: .
Switching on improves banknote position detection
but the banknotes with transparent windows can't be counted.
INFO
This screen contains the information of the device identifier (UIN), the
firmware versions, the supported languages, the supported currencies, and
the currency database version (see Fig. 18, Fig. 19). Scroll the screen to see
the details.
Fig. 18 Fig. 19
Touch the key to open the submenu of the pocket capacities selection
(see Fig. 20).
POCKET LIMITS
Fig. 20
The stacker limit is the maximum number of banknotes that can be placed
into the stacker. The limit has two possible values: 100 and 200 banknotes; as
soon as the selected value is reached, the counter stops and resumes its
operation after the banknotes are removed from the stacker (and pressing the I
or II key, if the counter is in the manual start mode). The selected value of the
stacker limit is highlighted in blue (see Fig. 20). To change the setting, just
press the required value (it became highlighted in blue).
The reject pocket has an adjustable limit value. As soon as the specified
limit is reached, the counter stops and resumes its operation after the
banknotes have been removed from the reject pocket (and pressing the I or II
key, if the counter is in the manual start mode). The default (optimal) value of
the reject pocket limit is 50 banknotes. The user can change the limit within the
range of 25 to 100 banknotes. To change the limit, move a slider to the required
value.
The slider moves by steps of 5 notes each (25 - 30 - 35 - etc.).
Attention! For counting of worn notes we suggest the reject pocket limit
would be not more than 50 notes, otherwise it may cause unsmooth stacking
or jamming of notes.
Note: All the banknotes that do not match to the counting/sorting criteria get
into the reject pocket, including the notes with tears and other mechanical
damages. To prevent any banknote damage, please choose such capacity of
reject pocket that corresponds to physical condition of the counting notes.
PRINT
Touch to open INFO OUTPUT METHOD (see Fig. 21).
This submenu allows choosing an external device for data output. Connect
the printer or CCTV to socket 15 (PRN) and the display to socket 17 (IND) in
the Fig. 2 and select the required output mode:
– CCTV
– PRINTER (AUTO) means a receipt is printed automatically.
– PRINTER (MAN) means a receipt is printed after touching (item 6 in
the Fig. 13).
– DORS 85 means information output to external display DORS 85.
– DORS 90 means information output to external display DORS 90.
Connection speed option allows choosing the speed of counter's COM port.
If an external device for information output is connected, the speed of its
COM port should be equal to the speed of counter's COM port.
The button ( ) allows to output a test info to an external device. If an
external device and a connection speed are correct then a message on
successful setting will be output at relevant external device (a screen of CCTV
or a receipt).
Fig. 21
2 Submenu «MODE» (Fig.22)
ADD mode:
ADD lets the user select an optimal accumulation mode. A checkbox
against selected mode is highlighted with blue.
Warning: ADD mode selection is in the menu (see Fig.22). To turn ADD mode
on/off please use ADD key (Fig. 13 pos. 9).
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DORS 800 BANKNOTE COUNTER DORS 800 BANKNOTE COUNTER
ADD 1
When is selected, the display shows the current batch amount.
Having the batch counted (the banknotes are in the stacker) the machine
displays the last batch amount for a while and then will show total amount.
When the notes are taken out from the pockets and the new notes are
added to the hopper, the device will add the new count to total amount.
ADD2
When is selected, the display shows the current batch amount.
Having the batch counted (the banknotes are in the stacker) the machine
displays the total amount.
When the notes are taken out from the pockets and the new notes are
added to the hopper, the machine adds the new count to total amount.
ADD3
When is selected, the display shows the current batch amount.
Having the batch counted (the banknotes are in the stacker) the machine
displays the last batch amount for a while and then will show total amount.
When the notes are taken out from the pockets and the new notes are ad-
ded to the hopper, the machine resets total amount and starts counting anew.
Warning:
If during the counting process (when the accumulation mode is on or the
stacker is not empty), the parameters affecting the count result (for example:
ADD mode, batch mode, currency, etc.) have been changed, a flashing
warning AMOUNT DATA WILL BE LOST will appear in the display. Touch
and take out the banknotes from all the pockets of the counter to confirm the
changes.
Or select the previous mode to disable the changes.
BATCH CONTINUE
Batch Continue is the counting mode which allows accumulating the
counting results while there are the banknotes in the hopper.
When the hopper is empty, the next count will start from zero, not from the
previous amount.
Touch Batch Continue icon to activate/deactivate the mode (see Fig. 22).
BATCH CLEAR
Batch Clear is the function that lets the user to choose whether to add the
new batch amount to the previously counted banknotes or to reset the last
batch if the following conditions are met:
– ADD1 or ADD2 mode is on.
– Some amount has been reached while counting, and then both the
hopper and the stacker were emptied.
– An error occurred during further counting, requiring the user's attention
(note jam or the pockets are empty etc).
Having the error fixed the user will receive a message offering to add the last
batch to previous amount or to reset the result to previous amount.
Touch Batch Clear icon to activate/deactivate the function (see Fig. 22).
Fig. 22
3 Submenu «ADVANCED»
This menu contains screen brightness and sound volume settings, visual
mode select and FACTORY RESET icons (see Fig. 23).
Visual mode select
The counter has three visual modes:
1– Regular (Fig. 23.1, it's the default mode, it looks like pictured in Fig. 13).
2– Wide (Fig. 23.2). Quick access keys are removed from the screen, the font
size is increased for COUNT and AMOUNT values (see Fig. 24). To get an
access to the menu touch key. To recall the hot keys on the sides of the
screen, touch the centre of the screen; touch it again to hide the keys.
3– Simple (see Fig. 23.3). The font size is increased for COUNT and AMOUNT
values (see Fig. 25). Only three keys are available on the screen:
– menu access.
– send data to printer.
– exit to Default visual mode.
1 2 3
Fig. 23

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DORS 800 BANKNOTE COUNTER DORS 800 BANKNOTE COUNTER
SOUND VOLUME
Set the volume by moving the slider between MIN and МАХ (Fig. 23). To
turn the sound off move the slider to MIN.
LCD BRIGHTNESS
Set display brightness by moving the slider between MIN and МАХ (Fig. 23).
FACTORY RESET
Touch the key to reset current user settings to factory defaults (refer to
«OPERATION» – Submenu «ADVANCED» see page 15). To exclude an
accidental reset of the settings, you will be asked to confirm it (see Fig. 44).
Warning: the settings are reset for the current user only, while the settings
of another user remain as they were.
4 Submenu «THEMES»
Select one of the preset themes of graphic user interface (GUI). Selected
theme is marked by blue check-box at the left (Fig. 26).
Fig. 26
Fig. 24
Fig. 25
5 Submenu «LANGUAGE»
Select one of the preset languages. Touch the language to select it.
Selected language is marked by blue check-box at the left (see Fig. 27).
Available languages depend on the counter firmware version.
Fig. 27
1 Keys and (START / USER PROFILE / USER)
1.1 The counter can save two various profiles with their unique settings.
You can switch between them by touching the keys «I» and «II»
(see Fig. 3). The profiles may be used by one user or by two users
(«Two tellers» operation mode). According to the tasks to be solved
and personal preferences, each user can choose any setting and any
counting / sorting mode.
Selected profile indication depends on visual mode. In regular visual
mode the operating keys next to the active user key are highlighted in
green. The figures given below show the control panel appearance for
various users: Fig. 28 is for 1st user (I); Fig. 29 is for 2nd user (II).
OPERATING KEYS