DPS Telecom Site Dialer G3 User manual

USER MANUAL
Site Dialer G3
April 12, 2016 D-UM-SDXMV
Visit our website at www.dpstelecom.com for the latest PDF manual and FAQs.
(SDXMV-12004)

© 2016 DPS Telecom
This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this
document may be photocopied without prior written consent of DPS Telecom.
All software and manuals are copyrighted by DPS Telecom. Said software and manuals may not be reproduced, copied,
transmitted or used to make a derivative work, by either mechanical, electronic or any other means in whole or in part,
without prior written consent from DPS Telecom, except as required by United States copyright laws.
The material in this manual is for information purposes and is subject to change without notice. DPS Telecom shall not be
liable for errors contained herein or consequential damages in connection with the furnishing, performance, or use of this
manual.
Notice
Revision History
April 12, 2016 Initial Release

ContentsVisit our website at www.dpstelecom.com for the latest PDF manual and FAQs
Site Dialer G3 Overview1 1
Shipping List2 2
Specifications3 3
Hardware Installation4 4
Tools Needed4.1 4
Mounting4.2 4
Power Connection: -48VDC4.3 5
Initial Setup5 6
LAN Connection5.1 6
Logging on to the NetGuardian5.1.1 7
Configuring the NIC Interface5.1.2 7
Site Dialer G3 Configuration for T/Mon SLIM, MINI, and LNX6 9
Step 1: Setup the Voice Pager Job6.1 9
Step 2: Setup the Site Dialer RTU Job6.2 10
Step 3: Create the Site Dialer Device6.3 10
Step 4: Setup Pager Carriers6.4 11
Step 5: How to Setup Pager Schedules6.5 11
Step 6: How to Setup Pager Profile6.6 12
Step 7: How to Assign Notification to Alarm6.7 12
Step 8: Define Voice Format6.8 13
Site Dialer G3 - Quick Turn Up7 14
How to Send Email Notifications7.1 14
How to Send SNMP Traps7.2 17
Provisioning Menu8 20
System8.1 21
User Profiles8.2 22
Ethernet8.3 24
Notifications8.4 25
Edit8.4.1 26
Email8.4.2 27
SNMP8.4.3 28
Schedule8.4.4 28
System Alarms8.5 29
Timers8.6 30
Date and Time8.7 31
System Alarms8.7.1 32

Monitoring Menu9 32
Test Call9.1 33
Stats9.2 33
Device Access Menu10 34
Reference Section11 35
Updating Site Dialer G3 Firmware11.1 35
Updating T/Mon Software11.2 36
System Alarms Map11.3 37
Technical Support12 38
T/Mon Gold and Platinum Plans13 39
End User License Agreement14 40

1
Site Dialer G3 Overview1
When combined with the T/Mon SLIM, MINI, or LNX master stations, the Site Dialer G3 delivers
another critical method of receiving alarm notifications. This application allows you to receive voice
alerts for the alarm points databased in T/Mon. You can select exactly which alarm points you want to
receive voice notifications for and the Site Dialer G3 calls your home or cell phone with verbal alarm
information. Get the important notifications you need, no matter where you are, via text-to-speech
voice alerts.
The Site Dialer G3 itself is easy to install and requires virtually no configuration. After physically setting
up the unit (mounting, power, and giving it an IP address), you're ready for the configuration on the T/
Mon SLIM, MINI, or LNX.
Immediate benefits of using the Site Dialer G3:
·Verbally annunciates incoming messages via
phone
·Dials your home or cell phone with alarm
messages already databased in T/Mon
·Ack alarms from anywhere in the field using your
home or cell phone
·Includes built-in web browser for confirming
configuration settings

2
Shipping List2
While unpacking the Site Dialer G3, please make sure that all of the following items are included. If some parts
are missing, or if you ever need to order new parts, please refer to the part numbers listed and call DPS Telecom
at [phone].
Site Dialer G3 Site Dialer G3 Resource CD
D-PK-SDXMV-12004
X1
Site Dialer G3 UM 6 ft. USB Craft Port Cable
D-UM-SDXMV D-PR-046-10A-06
X1 X3
Ethernet Cable - 14 ft Three 3/4 Amp GMT Fuses
D-PR-923-10B-14 2-741-00750-00
X2 X2
19" Rack Ears 23" Rack Ears
D-CS-325-10A-00 D-CS-325-10A-01
X4 X8
Four Rack Screws Eight 3/8" Ear Screws
1-000-12500-06 2-000-60375-0
Power Connectors
2-820-00862-02

3
Specifications3
Hardware
Dimensions:
1.72"H x 17"W x 6.64"D
Modem:
33.6K, Cellular1
Mounting:
19” or 23” rack or wall mount
Weight:
3.8 lbs. (1.72 kg)
Discrete Alarm Inputs:
N/A
2 Discrete Alarm Length:
N/A
Power Input:
Dual -48VDC power feeds (-36VDC to -60VDC)
Analogs:
N/A
Input Range:
N/A
4 Analog Accuracy:
N/A
Control Outputs:
N/A
Max Voltage:
N/A
3 Current Draw:
350mA @ -48 VDC
Max Current:
N/A
Fuse:
Dual 3/4 Amp GMT
1 Power Outputs:
N/A
Voltage Output
Options:
N/A
Operating Temp:
32° to 140°F (0° to 60°C)
Output Current:
N/A
1 Industrial Operating Temp:
-22° to 158°F (-30° to 70°C)
Output Fuse:
N/A
Storage Temp:
N/A
Operating Humidity:
0% to 95% (non-condensing)
Audible Interfaces:
N/A
Visual Interfaces:
12 LEDs
MTBF:
60 Years
RoHS:
5/6
1 Hardware Interfaces:
1 RJ45 10/100BaseT full-duplex Ethernet port
1 USB5debug/craft port
Ordering Options:
N/A
1 RJ11 Telco jack
Software
Downloadable
Firmware:
Yes
1 D-Wire Sensor Support:
N/A
Built-in Web Interface:
Yes
Browser Support:
IE9, IE10, Firefox, Chrome...
Ping Alarms:
N/A
Protocols:
DCPx, TELNET, HTTP, Email….
SNMP Support:
V1, V2C, V3
OS Support:
XP, Vista, 7 (32 or 64 bit)
Note:
1Valid if hardware option is included.
2Minimum lengths determined with TTL voltage level alarms. Actual distance may vary.
3Current measured at rated voltage with all controls latched and all alarms triggered.
4See analog section in manual for detailed analog accuracy breakdown.
5We always recommend checking for ground potentials before using the USB port and suggest using a USB isolation device for additional protection. Without USB isolation,
ground potentials can damage your computer and/or equipment and adversely impact warranty coverage.
* This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

4
Hardware Installation4
Tools Needed4.1
To install Site Dialer G3, you'll need the following tools:
Phillips No. 2 Screwdriver Small Standard No. 2 Screwdriver
Voltmeter PC with T/AccessMW software
Mounting4.2
Fig. 4.2.1. Site Dialer G3 can be flush or rear-mounted
WARNING: Leave one rack unit vacant above the Site Dialer G3 to provide adequate heat ventilation.
Site Dialer G3 mounts in a 19" rack or a 23" rack using the provided rack ears for each size. Two rack
ear locations are provided. Attach the appropriate rack ears in the flush-mount or rear-mount locations
shown in Figure 4.2.1.
Note: Rack ears can be rotated 90° for wall mounting or 180º for other mounting options.
Fig. 4.2.2
Fig. 4.2.3

5
Power Connection: -48VDC4.3
Fig. 4.3.1. Power connectors and fuses
Fig. 4.3.2 Inserting the wires into the
connector
Site Dialer G3 has two terminal barrier plug power connectors, located on the left side of the back
panel. (See Figure 4.3.1.)
Before you connect a power supply to Site Dialer G3, test the voltage of your power supply:
·Connect the black common lead of a voltmeter to the ground terminal of the battery.
·Connect the red lead of the voltmeter to the battery's –48 VDC terminal.
·The voltmeter should read between –18 and –60 VDC. If the reading is outside this range, test
the power supply.
To connect Site Dialer G3 to a power supply, follow these steps:
1. Remove the fuses from the back panel. Do not reinsert the fuse until all power connections
have been made.
2. To ground Site Dialer G3, connect a grounding wire to the grounding lug.
3. Remove the power connector plug from Power Connector A.
Note that the plug can be inserted into the power connector only one way — this ensures that
the barrier plug can only be reinserted with the correct polarity.
Note that the –48V terminal is on the left and the GND terminal is on the right.
4. Insert a battery ground into the power connector plug's right terminal and tighten the screw.
5. Insert a –48 VDC line to the plug's left terminal and tighten its screw.
6. Push the power connector plug firmly back into the power connector. If the power feed is
connected correctly, the LED by the connector will light GREEN. If the polarity of the power
feed is reversed, the LED by the power connector will be OFF.
7. Repeat Steps 2–4 for Power Connector B.
8. Reinsert the fuse to power Site Dialer G3. The front panel LEDs will blink RED and GREEN
after 20–30 seconds.

6
Initial Setup5
LAN Connection5.1
To connect to the Site Dialer G3 via LAN, all you need is the unit's IP address (Default IP address is
192.168.1.100).
If you DON'T have LAN, but DO have physical access to the Site Dialer G3, connect using a LAN crossover
cable. NOTE: Newer PCs should be able to use a standard straight-through LAN cable and handle the crossover
for you. To do this, you will temporarily change your PC's IP address and subnet mask to match the NetGuardian's
factory default IP settings. Follow these steps:
1. Get a LAN crossover cable and plug it directly into the Site Dialer G3's LAN port.
2. Look up your PC's current IP address and subnet mask, and write this information down.
3. Reset your PC's IP address to 192.168.1.200. Contact your IT department if you are unsure how to do
this.
4. Reset your PC's subnet mask to 255.255.0.0. You may have to reboot your PC to apply your changes.
5. Once the IP address and subnet mask of your computer coincide with the unit, you can access the Site
Dialer G3 via a Telnet session or via Web browser by using the unit's default IP address of 192.168.1.100.
6. Provision the Site Dialer G3 with the appropriate information, then change your computer's IP address
and subnet mask back to their original settings.
Now you're ready to do the rest of your configuration via LAN.
Ethernet port pinout

7
5.1.1 Logging on to the NetGuardian
For Web Interface functionality, the unit must first be configured with some basic network information. If this step
has not been done, refer to the section "Quick Start: How to Connect to the NetGuardian" for instructions on initial
configuration setup.
1. To connect to the NetGuardian from your Web browser, enter its IP address in the address bar of your web
browser. It may be helpful to bookmark the logon page to avoid entering this each time.
2. After connecting to the unit's IP address, enter your login information and click OK. NOTE: The factory default
username is "admin" and the password is "dpstelecom".
Enter your password to enter the device's Web Browser Interface
3. In the left frame you will see the Monitor menu (blue), Provisioning menu (green), and Device Access
menu (pink). The Monitor menu links are used to view the current status of alarms. The Provisioning menu
is used to change the unit's configuration settings. All the software configuration will occur in the Provisioning
menu. The Device Access menu provides access to configuration files and Reboot option. The following
sections provide detailed information regarding these functions.
!Hot Tip!
The max. number of users allowed to simultaneously access the Site Dialer G3 via the Web is
1.
5.1.2 Configuring the NIC Interface
1. Open an Internet browser and navigate to the IP: http://192.168.1.100.
2. Login with the default username of "admin" and password "dpstelecom"
3. In the left menu, select Provisioning, then select Ethernet.
4. From the Ethernet Settings page, modify IP Address, Subnet Mask, and Gateway as necessary.

8
5. Select Save.

9
Site Dialer G3 Configuration for T/Mon SLIM, MINI, and
LNX
6
Most of the configuration for this application is done on the T/Mon SLIM, MINI, or LNX. The Site Dialer
G3 only requires that the hardware be setup and that the unit has an IP address.
In order for the Site Dialer G3 application to work, you'll need the following components:
·T/Mon SLIM, MINI, or LNX
·Site Dialer G3 software module for T/Mon
The following steps assume you already have the following configured in your T/Mon. For help, see the
T/Mon manual.
·Pager Job
·Ethernet Job
Step 1: Setup the Voice Pager Job6.1
1. Log in to the Edit portion of T/Mon. Click Ports/Jobs, then Job Ports.
2. On the Job Ports screen, select a COM port above 47.
3. Under the Port Usage drop-down, select Voice Pager (This is the job that “talks” to the T/Mon).
4. Enter a description (optional) and click Create. You will see “<No Data Connection>” at the top
of the container.
5. Click Data Connection on the menu bar, then Tcp Ports at the bottom of the container.
6. Add a new data connection by clicking Add. Fill in the new line with the following information:
a. Type: TELNET-RAW
b. IP / Host Name: 127.0.0.1
c. TCP Port: 7502. (Port 7502 is configured in Exp_config.ini on LNX: "/exec/VoiceDialer/
VoiceDialer -p 7502". If no parameter, then port is set to 7502).
d. Description: Enter a description here, such as ‘Voice Pager’.
e. Save changes and return to the Job tab.
7. Select TELNET-RAW Port 7502 as Data Connection.
8. Click Save.

10
Step 2: Setup the Site Dialer RTU Job6.2
1. Return to the Ports/Jobs > Job Ports screen.
2. Choose the next open port, and change Port Usage to Site Dialer (This is the job that “talks” to
the Site Dialer).
3. Description is optional. Feel free to leave the default values for Time Out, Poll Delay, Fail
Threshold, Fail Poll Cycles, and Immediate Retries. Save the job.
4. Click Data Connection in the top menu, then Tcp Ports at the bottom of the container.
5. Add a new TCP port with the following information:
a. Type: UDP (DPS RTU, SNMP Trap Processing, SNMP Agent).
b. TCP Port: 2001 (or any available port).
c. Description: Enter a description here, such as “Site Dialer G3”.
d. Save changes and return to the Job tab.
6. Select "Site Dialer G3 (UDP Port 2001)" as the Data Connection.
7. Save.
Step 3: Create the Site Dialer Device6.3
1. Back on the Site Dialer's Job Port screen, click the Devices button on the menu bar, then Add a
device.
2. Enter the Device ID. The default is 1, unless you’ve changed it (This is the DCP address of the
unit).

11
3. Enter in the IP address and port (default is 2001) of the Site Dialer G3.
4. Description and Site Name are optional.
5. For Device Type, select Site Dialer. (This is the only option).
6. You can leave the other fields as default or customize as you see fit.
7. Save the device.
Step 4: Setup Pager Carriers6.4
1. Go back to the main menu and choose Notifications > Targets/Groups. This is where you add
your technicians, who get called when an alarm comes in.
2. Add a pager carrier by pressing Add.
3. Enter in the Int (Initials) and Name for your technicians.
4. For Type, select Voice.
5. For Pager/Phone, enter the phone number to call.
6. The Pin field should be filled in for added security. This is the ID you’ll press on your phone to
acknowledge an alarm. Example: If your ID is 123, you’ll press 123# to ack an alarm from your
phone. If you did not enter in an ID, you’ll simply press # to ack.
7. Finish entering in all your operators and then Save.
Step 5: How to Setup Pager Schedules6.5
1. Go to Notifications > Weekly Schedules from the main menu.
2. Enter an operator number and a description of the schedule, then hit Create.
3. In the grid on the Weekly Schedule tab, configure when you want each pager carrier to receive

12
notifications. HINT: You can fill boxes more quickly by right clicking and pressing Fill. In the popup,
you can assign a pager carrier to specific days and hours more easily. Also, you may opt to only
have one technician per schedule.
4. If applicable, you can configure exceptions to these rules (such as on holidays) in the Weekly
Exceptions tab.
5. Save changes when finished.
Step 6: How to Setup Pager Profile6.6
1. Go to Notifications > Profiles.
2. Add a profile and give it a description, then Save.
3. Right-click the profile you created and select Entries.
4. Under OPR, select the weekly schedule you just set up.
5. Under type, select the condition that must be fulfilled to send a notification, i.e. ALM for alarm, CLR
for clear, or BOTH.
6. Under delay, enter the number of minutes you want the condition to be met before sending the
notification.
7. Leave Format set to 1 because there is only 1 configurable voice message format.
8. Ignore the other fields, as they do not apply to voice notifications.
Step 7: How to Assign Notification to Alarm6.7
1. From the main menu, select LAN-based remotes, then NetGuardian/NetDog_G2.
2. Select a Site from the list on the left, or add a new site/remote.
3. Click Device Definition on the bottom, then Point Definitions, then double-click the display containing
the alarm point you want to send the notification.
4. Find the alarm point which you want to send the voice notification and scroll to the right until you see
the Pager Profile column. Enter the number of a pager profile you have set up, such as 1.

13
5. The alarm point should now send voice notifications based on the selected pager profile, and the
underlying pager schedule and pager carriers.
Step 8: Define Voice Format6.8
1. From the main menu, select Notifications, then Voice Message Format.
2. Each row in the left table is something that will be said in the voice message. Set the names to
things you want the message to include, such as Alarm Status, Site Name, Time, Date, etc. The
message parts will be said in the order you specify.
3. The Delay field specifies how much of the message is allotted to that clause. If the content is longer
than the space allotted, it will be truncated.
4. Check Say Header if you want the label to be said before the content. For example, the description
field would say "SITE NAME Headquarters" if checked, or just "Headquarters" if unchecked.
5. The bar-shaped display at the top is the timeline of the message. Adjust until message format is
suitable, then Save your changes.

14
Site Dialer G3 - Quick Turn Up7
The next 2 sections of this manual will walk you through some of the most common tasks for using the Site Dialer
G3. You will learn how to send email notifications, and send SNMP traps to your alarm master - all using the Web
browser. For details on entering your settings into each Web browser menu, the section "Provisioning Menu Field
Descriptions" section.
How to Send Email Notifications7.1
1. Click on the Notifications button in the Provisioning menu. You can setup as many as 8 different notifications.
Begin the setup "wizard" by clicking Edit for a notification number. In this example, we'll setup Notification 1 to
send emails.
2. At the Notification Setting screen, use the drop down box to set what events to use for this notification. Now,
select the Send Email button and click Save and Next.
3. At the Email Notification screen, you'll enter your email server settings. Enter the IP address or Host Name of
your email server. Enter the Port Number (usually 25) and the "To" Email Address of the technician that will
receive these emails. If authentication is required, chose the type and fill in the necessary fields. Click Next.

15
4. At the Schedule screen, you'll select the exact days/times you want to receive email notifications. You can set
2 schedules per notification. For example, you may want to receive notifications at certain times during the week,
and at different hours on the weekend. Use the check boxes to select the days of the week, and select the time
from the drop down menus. Click Save and Finish.
5. You may want to test the email notification you've just setup, by clicking Test next to the notification. Make sure
you Write your changes under Device Access before attempting a test. You will prompted with a pop up. Click
OK to send a test email alarm notification. Confirm all your settings by checking your email to see if you've
received it.
NOTE: This test only means that your notification settings are correct, but you still need to assign the notification
to an alarm point. See the next step.
6. Now you will associate this notification to a system alarm. You have 8 notification devices available to use. In