Dreame H12 User manual

The illustrations in this manual are for reference only.
Please refer to the actual product.
Wet and Dry Vacuum
User Manual
Dreame H12 Core

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FOR PURCHASING THIS DREAME
WET AND DRY VACUUM.
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Contents
EN User Manual 01
FR Manuel d'Utilisateur 21
ES Manual de Usuario 41

1
EN
When using an electrical appliance, basic precautions should always be
followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE), Failure to follow
the warnings and instructions may result in electric shock, re and/or serious
injury.
Safety Information
To reduce the risk of re, electric shock, or injury:
WARNING-
IMPORTANT SAFETY INSTRUCTIONS
• Do not use outdoors or on wet surfaces during charging.
• Do not allow to be used as a toy. Close attention is necessary when used by
or near children, pets or plants.
• Use only as described in this manual. Use only manufacturer’s recommended
attachments.
• Do not use with damaged cord or plug. If appliance is not working as it
should, has been dropped, damaged,left outdoors, or dropped into water,
return it to a service center.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or
pull cord around sharp edges or corners. Do not run appliance over cord.
Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle charger, including charger plug, and charger terminals with
wet hands.
• Do not put any object into openings. Do not use with any opening blocked;
keep free of dust, lint, hair, and anything that may reduce air ow.
• Keep hair, loose clothing, ngers, and all parts of body away from openings
and moving parts.
• Use extra care when cleaning on stairs.
• Do not use to pick up ammable or combustible liquids, such as gasoline, or
use in areas where they may be present.
• Do not pick up anything that is burning or smoking, such as cigarettes,
matches, or hot ashes.
• Do not use without water tank and/or lter in place.
• Prevent unintentional starting. Ensure the switch is in the o-position before
connecting to battery pack, picking up or carrying the appliance. Carrying
the appliance with your nger on the switch or energizing appliance that
have the switch on invites accidents.
• Recharge only with the charger specied by the manufacturer. A charger that
is suitable for one type of battery pack may create a risk of re when used
with another battery pack.
• Use appliances only with specically designated battery packs. Use of any
other battery packs may create a risk of injury and re.
• When battery pack is not in use, keep it away from other metal objects,
like paper clips,coins, keys, nails, screws or other small metal objects, that

2
EN
Safety Information
can make a connection from one terminal to another. Shorting the battery
terminals together may cause burns or a re.
• Under abusive conditions, liquid may be ejected from the battery; avoid
contact. If contact accidentally occurs, ush with water. If liquid contacts
eyes, additionally seek medical help. Liquid ejected from the battery may
cause irritation or burns.
• Do not use a battery pack or appliance that is damaged or modied.
Damaged or modied batteries may exhibit unpredictable behavior resulting
in re, explosion or risk of injury.
• Do not expose a battery pack or appliance to re or excessive temperature.
Exposure to re or temperature above 130℃ may cause explosion.
• Follow all charging instructions and do not charge the battery pack or
appliance outside of the temperature range specied in the instructions.
Charging improperly or at temperatures outside of the specied range may
damage the battery and increase the risk of re.
• Have servicing performed by a qualied repair person using only identical
replacement parts.This will ensure that the safety of the product is
maintained.
• Do not modify or attempt to repair the appliance or the battery pack except
as indicated in the instructions for use and care.
• Always turn o this appliance before cleaning and maintenance.
• To Reduce the Risk of Fire and Electric Shock due to internal component
damage, use only dreametech cleaning uid intended for use with this
appliance. See the Cleaning Fluid section of this manual.
• This appliance contains batteries that are non-replaceable.
• The appliance should be stored, used and charged only in the temperature
range of 4℃ (39.2℉)-40℃ (104℉).
SAVE THESE INSTRUCTIONS
Household use only

3
EN
Caution:
This device complies with Part 15 of the FCC Rules / Innovation, Science and
Economic Development Canada's licence-exempt RSS(s). Operation is subject
to the following two conditions:
(1) this device may not cause harmful interference.
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Changes or modications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates uses and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o
and on, the user is encouraged to try to correct the interference by one or
more of the following.
Safety Information
Direct current
Alternating current

4
EN
Product Overview
Packing List
Handle Main Body
Power Adapter
Charging Base
Multi-Surface
Floor Cleaner
Cleaning Brush
Note:The images in this manual are for illustrative purposes only. The actual product may di󶀃er.

5
EN
Mode Switch
Product Overview
Vacuum
Aluminum Tube
Voice Prompt
Button
Clean Water Tank
Used Water Tank
Brush Roller Cover
Release Buttons
Self-Cleaning
Button
Power Switch
LED Display Screen
Clean Water Tank
Handle
Used Water Tank
Handle
Roller Brush
Clean Water Tank
Release Button
Used Water Tank
Release Button

6
EN
Roller Brush Assembly
Charging Base
Charging Contacts
Charging
Port
Auxiliary Wheel
Small Wheel
Brush Roller
Product Overview

7
EN Product Overview
Display Screen
Suction Mode
Blocked Tube
Brush Roller Stuck Used Water
Tank Full
Charging Indicator
Self-cleaning
Mode
Auto Mode
Battery Status/
Error
Insu󶀆cient Water
in the Clean
Water Tank
Voice Prompt Button
Voice Prompt Button
• Press brie󶀅y to activate voice
prompt or adjust the volume
• Press and hold for 3
seconds to switch between
languages

8
EN
Installation
Installing the Handle
Insert the end of the handle vertically into the port on the top of the appliance as
indicated until you hear a click.
Note: To disassemble, extend a hard object into the hole on the back of the appliance to press in the
contacts and pull the handle upwards at the same time.
Click

9
EN Charging
Note: Fully charge the appliance before using it for the 󶀄rst time.
1. Place the charging base on the level ground against a wall. Connect one end of the
power adapter to the charging base and another end to a home socket.
2. Place the appliance on the charging base, the on the screen lights up to indicate
the charging status. The number on the display screen represents the current battery
level in a percentage during charging. When the number is at 100, the battery is
fully charged. Once the appliance is fully charged, the indicator will turn o󶀃 after10
seconds.
Note:
• The screen will be o󶀃 in 5 minutes while the appliance is fully charged. If no operation is
performed within 10 minutes, the appliance will turn o󶀃.
• To extend the battery life time, the battery keeps cooling down for about one hour automatically
after you have used the appliance for a long time.

10
EN
Note: Do not add any liquids other than the o󶀆cially-approved cleaner. The cleaner can be available
on the o󶀆cial online store.
WARNING: To reduce the risk of 󶀄re and electric shock due to internal component damage, use only
dreametech AWH9 cleaning 󶀅uid intended for use with the appliance.
How to Use
Filling the Clean Water Tank
Press the Clean Water Tank release button to remove the tank. Open the tank cover and
󶀄ll the tank with clean water.
For better cleaning performance, it is recommended to add 0.34 oz (10 ml) detergent
with the bottle cap into the full Clean Water Tank, then shake gently and evenly for
use.
Adding Cleaning Fluid
0.34 oz
(10 ml)

11
EN How to Use
Starting Cleaning
Switching Modes
Gently step on the brush cover and recline the appliance backwards. Press the power
switch to start/stop operating.
The appliance is powered on by default in Auto mode, you can switch to the suction
mode according to actual needs.
Auto Mode: The appliance will adjust the
suction power according to the stains on
the ground.
Suction Mode: If the suction mode is
selected, the appliance will vacuum
water only and the brush roller will not
be dampened. No water is coming out of
the Clean Water Tank.
Note:
• Do not vacuum any foamy liquids.
• If the appliance is in the upright position while working, the current task will be suspended.
• The appliance is suitable for cleaning 󶀅oors, marble, tiles and other hard surfaces.
• Do not recline the appliance backwards more than 140° to prevent the appliance from leaking
water.
• When the appliance isin operation,do not liftit o󶀃 the ground, move it, tilt itorlay it 󶀅at.Doing
so may cause the usedwaterto󶀅ow into the motor.
＜40°＜140°

12
EN
Care & Maintenance
One-Click Self-Cleaning
1. Place the appliance back onto the base while you 󶀄nish cleaning.
2. Brie󶀅y press the self-cleaning button on the top of the handle
tostart/stop self-cleaning.
3. Empty the Used Water Tank while self-cleaning is completed.
Note: The self-cleaning mode can be enabled only
when the appliance is being charged and the battery
level is more than 20%.
Tips:
• Turn o󶀃 the appliance before maintenance. Do not touch the power switch.
• Replace parts if needed. The parts must be replaced by those available from the
manufacturer or its service agent.
• If the appliance is not used for an extended period, fully charge it, unplugthe power
plug, and store the appliance in a cool, low-humidity environment away from direct
sunlight. To avoid over-discharge of the battery, charge the appliance at least once
every 3 months.

13
EN Care & Maintenance
Cleaning the Brush Cover
1. Press the brush roller cover release buttonsinwardson both sides to remove the
brush roller cover.
2. The brush cover can be rinsed with clean water or wiped with a dishcloth. Dry it
completely before reuse.
Click

14
EN
Cleaning the Brush Roller
1.Press the brush roller release
buttonandthe handle of the brush
roller will pop out. Pull the handle to
take out the brush roller.
2. Clear any hair and debris caught
on the brush roller with the provided
cleaning brush. Rinse the brush roller
with clean water and dry it completely.
3. Wipe the suction inlet with a dry
dishcloth or wet tissue.
4. Re-install the brush roller. You should
hear a click.
Note: Clean as needed. Replacing the 󶀄lter every 3 to 6 months is recommended.
WARNING: To reduce the risk of electric shock or injury, do not rinse theroller brush
assemblywith water!
Care & Maintenance

15
EN
1. Press the Used Water Tank release
button to remove the tank.
Care & Maintenance
Cleaning the Used Water Tank and the Filter
3. Rinse the Used Water Tank and the
tank cover with clean water. Clean the
tank by the provided cleaning brush.
2. Take out the 󶀄lter from the Used Water
Tank cover. Remove the tank cover and
pour out the used water.
4. Re-install the 󶀄lter and the Used Water
Tank cover. Then re-install the Used
Water Tank until you hear a click.
Used Water
Tank Cover
Filter
Click

16
EN
Remove the Used Water Tank. Wipe the tube and the dirt sensor with a wet cloth
before use.
Cleaning the Tube and the Dirt Sensor
Note:
• When the 󶀄lter is dirty and needs washing, rinse it with water. It must be completely dry before use.
• Replacing the 󶀄lter every 3 to 6 months is recommended.
Care & Maintenance

17
EN Troubleshooting
Error Possible Cause Solution
The appliance
does not work.
The appliance is out of battery
or its battery level is low.
Fully charge its battery
before use.
The appliance is in the upright
position.
Recline the appliance
backwards.
Blockage activated overheat
protection mode.
Clear the blockage and wait
until the temperature returns
normal.
The Used Water Tank is full. Empty the Used Water Tank.
The Clean Water Tank is empty. Fill the Clean Water Tank with
water.
The parts are not installed in
place.
Ensure all parts are all
properly in place.
The appliance
charges slowly.
The temperature of the battery
is too low or too high.
Wait until the battery's
temperature returns normal.
The suction
power of the
appliance is
weak.
The 󶀄lter is not installed in
place.
Ensure the 󶀄lter is installed in
place.
The 󶀄lter is clogged. Clean the 󶀄lter.
The suction inlet or tube is
blocked by a foreign object.
Clean the tube and the
suction inlet.
The motor is
making a strange
noise.
There is too much dirty water in
the Used Water Tank. Empty the Used Water Tank.
The suction inlet is blocked. Clear any blockage in the
suction inlet.
The display
screen does not
light up while
charging.
The power adapter plug is
not inserted into the electrical
outlet properly.
Make sure the power adapter
plug is inserted in place.
The appliance is not placed
onto the charging base
properly.
Make sure the appliance is
placed onto the charging
base properly.