Dreame V11 Installation guide

Dreame V11 Cordless Vacuum Cleaner
FAQ

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1. What is the maximum runtime of Dreame V11?............................................... 3
2. What is the weight of the Dreame V11 main body?............................................ 3
3. How is the hardness and resolution of the built-in LED?................................... 3
4. Description of the screen instructions (error codes and solutions, operating
time, replacement and reset) ............................................................................................... 3
5. How long does Dreame V11 take to fully charge the battery pack?............. 8
6. What is the filtration rate and separation rate of Dreame V11? What is the
difference between the two specs? ................................................................................... 8
7. How is the suction power in different working modes?.................................... 9
8. Why sometimes the vacuum works less than 10mins after fully charged?. 9
9. Could the system memorize the working mode?................................................. 9
10. What is the difference between V10, Ares, and V11? .......................................10
11. Why does my cleaner not work after I press the power button? .................11
12. Why does my cleaner become less powerful?.....................................................11
13. How to reset the filter?.................................................................................................11
14. How to set languages?.................................................................................................11
15. Application scenarios for each accessory:.............................................................12
16. What should I do if the battery is overheating and the cleaner cannot be
powered on?.............................................................................................................................13

1. What is the maximum runtime of Dreame V11?
Ultra
High Power
Eco
2-in-1 Flat Brush
10 min
30 min
90 min
Roller Brush
10 min
26 min
50 min
2. What is the weight of the Dreame V11 main body?
1.6 kg (without roller brush and connection hose)
3. How is the hardness and resolution of the built-in LED?
Hardness: 4H
Resolution: 240p*240p
4. Description of the screen instructions (error codes and solutions,
operating time, replacement and reset)
Low Suction Power

Medium Suction Power
High Suction Power
Charging Interface

Self-lock On Self-lock Off
Filter Reset
Language Settings

Low Battery Warning Cyclone Clogged
(below 20%)
Battery Drain (0%) Filter Preliminary Replacement Prompt

Battery Overheating Filter Replacement Prompt
Roller Brush Entangled

Filter Reset Prompt
Product failure
please contact Dreame Aftersales
(displayed after filter replacement)
5. How long does Dreame V11 take to fully charge the battery pack?
It takes 4 hours and will use 0.1 KWH to fully charge the battery pack.
30*0.8*4 = 96 Ah = 0.096 KW = 0.096 KWH
30 refers to voltage, 0.8 refers to current, and 4 refers to charging time.
6. What is the filtration rate and separation rate of Dreame V11? What is
the difference between the two specs?
①The V11 uses H11 HEPA filter with a filtration rate of 99.94%, the
separation rate is 99.67%.
②Filtration rate refers to the overall filtration performance of cyclone
separation, filter cotton and HEPA filter screen.
③Separation rate only describes the performance of cyclone
separation.

7. How is the suction power in different working modes?
Mode
Ultra
High Power
Eco
Suction
25kPa, 150AW
12kPa, 36AW
7kPa, 13AW
8. Why sometimes the vacuum works less than 10mins after fully
charged?
The 10-min runtime only refers to continuous operation on floor
surface. When operating on rough surfaces or with frequent start/stop,
energy consumption increases like a car, which may result in less than
10mins’working time at Ultra mode.
9. Could the system memorize the working mode?
Yes. The working mode will be memorized after the product is turned
off.

10. What is the difference between V10, Ares, and V11?
Model
V10
Ares
V11
Notes
Motor Speed
(rpm)
100,000
100,000
125,000
Suction Power
140AW
140AW
150AW
Vacuum Degree
22 kPa
22 kPa
25 kPa
Rated Power
450W
450W
450W
Roller Brush
Not Washable
Washable
Washable
Mopping
No
Yes
Yes
No water
tank
Built-in Screen
No
Color LCD
Color LCD
Same
screen for
Ares and
V11
Dust Cup Capacity
0.5L
0.5L
0.5L
Electronic
Self-lock
No
Yes
Yes
Battery Pack
7S, 2500mAh
7S, 2500mAh
7S, 3000mAh
Runtime
10/28/60min
10/28/60min
10/30/90min
Number of
Cyclones
8
12
12

11. Why does my cleaner not work after I press the power button?
①The cleaner cannot power on at low battery. Please charge and
restart again.
②Please check if the air duct or suction inlet is clogged. If it is,
remove the debris.
12. Why does my cleaner become less powerful?
Check if the HEPA filter is clogged with debris. If yes, clean the HEPA
filter or change a new one.
Check if the brush or air duct is clogged. If yes, remove the debris.
13. How to reset the filter?
Press the electronic self-lock button and hold for 1.5 seconds until a
5-second countdown appears on the screen. When the countdown is
over, you will be prompted on the screen.
14. How to set languages?
Press the mode button and hold for 3 seconds-press the mode button
once to select a language-press the mode button and hold for 3

seconds to confirm (a ✔appears at the same time) and return to the
home screen (with working mode and status). If no action is taken for
5 seconds, the system will automatically exit the language page and
turn off the screen.
15. Application scenarios for each accessory:
Due to version differences, different versions of V11 will be matched
with one of the following two types of brushes:
①Smart All Surface Brush: for cleaning wood floor, marble, tile, low
pile，mid pile and high pile carpets.
②Soft Roller Brush can be used to clean marble, wood floor and
other hard surface.
Two-in-one brush can be used to clean the surfaces of mattresses,
sofas and other upholstered furniture.
Two-in-one flat brush can be used to clean crevices, corners and other

narrow spaces.
Mini Motorized brush can be used to remove surface dirt, pet hair and
deep dirt inside a mattress or sofa.
Extension hose can be used with the two-in-one brush or flat brush to
clean corners that the cleaner base cannot reach (for example, under
a car seat).
16. What should I do if the battery is overheating and the cleaner cannot
be powered on?
Cool down the cleaner in a ventilated place before use.