Drive Medical MULTEGO User manual

www.drivemedical.co.uk

Instruction BookletMULTEGO
Introduction.........................................................................1
Important Precautions..........................................................2
Electromagnetic Interference and Warnings..........................3
Identification Of Parts..........................................................5
Operating Your Power Chair.....................................................6
Disassembling Your Power Chair.........................................15
Safe Driving Techniques.....................................................17
Batteries and Charging.......................................................19
Tire....................................................................................20
Maintenance and Cleaning..................................................21
Troubleshooting..................................................................22
Technical Specification.......................................................24
Table of Contents

Instruction BookletMULTEGO
Information of European Representative :
EMERGO EUROPE
Molenstraat 15
2513 BH, The Hague
The Netherlands
or your local dealer:
INTR ODUC TION
Thank you and congratulations on purchasing your new Drive Medical Power Chair.
We pride ourselves on providing safe and comfortable products. Our goal is to ensure
your complete satisfaction. We sincerely hope you enjoy your Drive Medical Power
Chair.
Please read and observe all warnings and instructions provided in Instruction Booklet
before you operate with various functions of this scooter. Also, please retain this booklet
for future reference.
1
1.When transporting power chair, please ensure the product is not scratched or damaged.
2.If a long trip is planned, please fully charge the batteries before use to prevent low
voltage during the trip.
All the contents in this manual including pictures, photo illustrations and text are all patented
and registered. (If any details in the manual are going to be changed or added, Drive
Medical will not notify previous owners of the modification.)
Limitation In Transporting And Travelling：
If you have any question, you can contact :

MULTEGO Instruction Booklet
IMPORTANT PRECAUTIONS
Safety is the main consideration when practicing with your chair. It is required that you
read and comprehend all the operating and safety instructions discussed in this manual.
And ensure your chair is correctly fitted and adjusted by your dealer or the prescribing
healthcare professional.
Make sure to engage the wheel locks before entering or leaving the chair. The wheel locks
are designed to prevent movement of the chair. It is preferable to ensure the front castors
are in the forward position before transferring in to or out of the chair. With the castors
in the forward position the wheel base of the chair is increased and therefore, offers more
stability.
DO NOT move forward in the seat while leaning forward out of the chair. If an object is
to be picked up from the floor, drive past it, then reverse so the front castors are in the
forward position. This gives the chair its greatest stability.
To maintain lateral stability do not reach further than the length of your arm. DO NOT
lean out of the chair as this could cause instability.
When transferring, DO NOT stand on the leg rests. Depending on the style of leg rests
either swing them away or fold them up before transferring.
When approaching a ramp, be sure of your own ability and your limitations in terms of
strength and endurance.
Please be aware that any adjustments on the power chair may affect the
handling and performance.
2
Before attempting a ramp the following basic safety rules should be considered：
1. Surface of the ramp: Is it too slippery?
2. Degree of incline: Is it too steep to attempt alone?
3. Length of ramp: Is it too long for your endurance?
4. Obstacles: Are there any obstacles on the ramp that would necessitate assistance?
Be very careful when going up or down steep inclines
If it becomes necessary to stop when going up an incline, special care must be taken to
avoid abrupt or sudden forward movement. During continuous forward movements, the
chair is capable of falling backwards.
Always keep the chair under control when going down a ramp or incline. Speed should
be controlled at all times.
The user in the power chair and a kerb is encountered, caution should be taken to
prevent the user being thrown forward:
Do not try to climb a kerb by driving up it. Have a helper move the chair for you following
the instructions below.
1. With both motors disengaged, go down the kerb, rear wheels first; making sure that
the user is square to the kerb so that the rear wheels go down together.
2. To go up a kerb forward, verify both front wheels are up together. This must be
accomplished with the motors disengaged.
Also try to avoid going up multiple steps and using escalators. Use the elevator instead.

MULTEGO Instruction Booklet
ELECTROMAGNETIC INTERFERENCE
AND WARNINGS
3
CAUTION: It is very important that you read this information regarding the possible
effects of Electromagnetic Interference on your power chair.
Powered wheelchairs and motorized scooters may be susceptible to electromagnetic
interference (EMI), which is interfering electromagnetic energy (EM) emitted from sources
such as radio stations, TV stations, amateur radio (HAM) transmitters, two-way radios,
and cellular phones. The interference (from radio wave sources) can cause the power
chair to release its brakes, move by itself, or move in unintended directions. It can also
permanently damage the power chair control system. The intensity of the interfering
EM energy can be measured in volts per meter (V/m). Each power chair can resist EMI
up to a certain intensity. This is called its "immunity level." The higher the immunity level,
the greater the protection will be. At this time, current technology is capable of achieving
at least a 20 V/m immunity level, which would provide useful protection from the more
common sources of radiated EMI. The immunity level of this product is 20 V/m.
There are a number of sources of relatively intense electromagnetic fields in the everyday
environment. Some of these sources are obvious and easy to avoid. Others are not
apparent and exposure is unavoidable. However, we believe that by following the warnings
listed below, your risk to EMI will be minimized.
Some cellular telephones and similar devices transmit signals while
they are ON, even when not being used.
Electromagnetic Interference and Warnings：
The sources of radiated EMI can be broadly classified into three types:
1.Hand-held portable transceivers (transmitters-receivers) with the antenna mounted
directly on the transmitting unit. Examples include: citizens band (CB) radios,
"walkie talkie," security, fire, and police transceivers, cellular telephones, and other
personal communication devices.
2.Medium-range mobile transceivers, such as those used in police cars, fire trucks,
ambulances, and taxis. These usually have the antenna mounted on the outside of
the vehicle.

MULTEGO Instruction Booklet
4
3.Long-range transmitters and transceivers such as commercial broadcast transmitters
(radio and TV broadcast antenna towers) and amateur (HAM) radios.
Because EM energy rapidly becomes more intense as one moves closer to the transmitting
antenna (source), the EM fields from hand-held radio wave sources (transceivers) are of
special concern. It is possible to unintentionally bring high levels of EM energy very close
to the power chair control system while using these devices. This can affect power chair
movement and braking. Therefore, the warnings listed below are recommended to prevent
possible interference with the control system of the power chair.
Other types of hand-held devices, such as cordless phones, laptop
computers, AM/FM radios, TV sets, CD players, and cassette players,
and small appliances, such as electric shavers and hair dryers, so far
as we know, are not likely to cause EMI problems to your power chair.
Power Chair Electromagnetic Interference：
Warnings
Electromagnetic interference (EMI) from sources such as radio and TV stations, amateur
radio (HAM) transmitters, two-way radios, and cellular phones can affect the power chair.
Following the warnings listed below should reduce the chance of unintended brake release
or power chair movement, which could result in serious injury.
1.Do not operate hand-held transceivers (transmitters-receivers), such as citizens band
(CB) radios, or turn ON personal communication devices, such as cellular phones,
while the power chair is turned ON;
2.Be aware of nearby transmitters, such as radio or TV stations, and try to avoid coming
close to them;
3.If unintended movement or brake release occurs, turn the power chair OFF as soon
as it is safe;
4.Be aware that adding accessories or components, or modifying the power chair, may
make it more susceptible to EMI; and
5.Report all incidents of unintended movement or brake release to the distributor listed
on the inside front cover of this manual. Note whether there is a source of EMI nearby.
Electromagnetic Interference and Warnings：
Important Information
1.20 volts per meter V/m is a generally achievable and useful immunity level against EMI
(as of May 1994). The higher the level, the greater the protection.
2.The immunity level of this product is 20 V/m.

Instruction Booklet
I
MULTEGO
Figure 1 - MULTEGO Power Chair Front View
Figure 2 - MULTEGO Joystick
Figure 3 - MULTEGO Rear View
IDENTIFICATION OF PARTS
5
Before attempting to drive this power chair on your own, it is important that you familiarize
yourself with the controls and how they operate.
Handlebar Super Responsive Digital
Joystick Controller
Seat depth/Width / incline
adjustable
Footrest
Fixation Pin
Fiber Glass Reinforced
Nylon Leg Rests
Support Brace
Free Wheel
Lever
Backrest width/
incline/height
adjustable
Anti-Tip Wheels
Seat Belt
Power
On/Off
Button
Horn
Direction
Control Knob
Speed Control Button
Self Diagnostic
Warning Lights &
Battery Gauge
Joystick bracket
extendable
Width/Height
Armrests Adjustable

Instruction BookletMULTEGO
Joystick
OPERATION YOUR POWER CHAIR
6
1.By press On/Off Switch (A), Battery Level Indicator (B) will light up.
2.Battery Level Indicator (B) indicates power capacity.
3.Speed Control Button (C), (D):
•Accelerate speed by pressing button (C)
•Decelerate speed by pressing button (D).
4. Horn (E):
Press it when necessary.
5.Directional movement is attained by controlling
the joystick (F)
•Forwards : Move power chair forwards.
•Backwards : Move power chair backwards.
•Left : Move power chair left
•Right : Move power chair right
Joystick Position Adjustment
By release Joystick Bracket Adjustment Screw to adjust Joystick between (G) to (G1) a
required position. (See Fig 6)
Option : Swing-Away Joystick Bracket
Figure 5Figure 5 Figure 6Figure 6
Figure 4Figure 4
(B)
(A)
(C)
(D)
(G) (G1)
(F)
(E)
To prevent any damages, be aware of the wire's length when adjusting.
Figure 7Figure 7

Instruction BookletMULTEGO
7
Armrest Height Adjustment
1.Use tool (I), adjust armrest height to the required hole's position;
2.Aim for the hole's position to tighten Screw (I).
Armrest's Width Adjustment
1.Release both side's width fixation screws (J).
2.Adjust to comfortable width.
3.Tighten both side's width fixation screws (J).
Figure 8
Figure 8
(I)
(H)
(J)
Figure 9
Figure 9
To prevent inappropriate attachment, 3 functions adjustment reference as below
Comparison
Seat Depth
Adjustment
Seat Incline
Adjustment
Footrest
Adjustment
1st & 2nd (16")
Standard 1st hole
Standard 2nd & 3rd hole
Forbidden 1st & 2nd hole
2nd & 3rd (17")
Standard 2nd hole
Forbidden 1st hole
Standard 1st & 2nd hole
3rd & 4th hole (18")
Standard 3rd hole
Forbidden 1st ,2nd hole
Standard 1st & 2nd hole
Hole Position when
Seat Depth at 16" Hole Position when Seat Depth at 17" Hole Position when Seat Depth at 18"
Seat Depth Adjustment
1.Take off 4pcs of both side's depth fixation screws (K)
underneath the seat.
2.Adjust to required depth hole's
position.
3.Aim 4 screws at hole's position
to tighten.
Figure 10
Figure 10
(K)
1234

Instruction BookletMULTEGO
Knob (L) must be tightened properly to prevent any accident.
For safety concern, do not driving when seat is in incline condition.
For ease adjustment, apply equal force on both sides.
8
Seat Incline Adjustment
1.Release knob (L).
2.Lift seat up to adjust to required hole's position, then
tighten with knob (L).
Figure 11
Figure 11
(L)
(M)
(N)
(N1)
(O1) (O2)
front
rear
1234
1
2
3
4
5
Footrest Adjustment
1.Take off two Footrest Fixation Screws (M)
2.Adjust to required hole's position, aim at hole's position
and tighten screws.
•Careful not to interfere with
front wheel when adjusting.
Seat Width Adjustment
1.Take off seat pad (N1)
2.Take off 4pcs of width adjustment screw (N) at front and rear of seat.
3.Adjust side's bracket (O1) (O2) to required width hole's position.
4.Aim 4pcs of screw at hole's position to tighten.
Figure 12
Figure 12
Figure 13
Figure 13

Instruction BookletMULTEGO
DO NOT use your chair while the drive are
disengaged unless you are in the presence
of an attendant! DO NOT disengage the drive
motors when your chair is on an incline.
The chair could roll down on its own, causing
injury!
Freewheel Levers
1.For your convenience, the chair is equipped with two
freewheel levers. These levers allow you to disengage
the drive motors and maneuver the chair manually
when encountered malfunction or stop.
2.In traveling, set the two metallic levers (R) to the Drive
position.
Figure 16Figure 16
(R)
Footrests Height Adjustment
1.Take off both side's height fixation screws (P).
2.Adjust to required position.
3.Aim for the required hole's
position to tighten height
fixation screw.
•Careful not to interfere with
front wheel when adjusting
(P)
Figure 14Figure 14
9
For ease adjustment, apply equal force on both sides.
Backrest Height Adjustment
1.Release vel-cro (T1)
2.Loosen and taken off side's screw (S) from backrest (T)
3.Adjust backrest (T) to required height position.
4.Aim for hole's position then tighten with side's screw,
afterwards attach backrest with vel-cro.
Figure 17Figure 17
(S)
(T)
(Q) (Q1)
(Q2)
Seat Belt Usage
1.Prior driving fasten the seat belt as the
picture illustrates (Q) (Q1).
2.Seat Belt can be unfastened by pressing down the
red button (Q2).
Figure 15Figure 15
(T1) (T1)

MULTEGO Instruction Booklet
2
1
4
3
Fixation Vel-cro
Fixation Vel-cro
For safety concern, do not driving when seat is in incline condition
Backrest Angle Adjustment
Backrest's Width Adjustment
By pulling the fixation vel-cro backwards to disengage the pins from the holes, and adjust
angle to a comfortable position, then release fixation
vel-cro to engage to it's position.
1.Take off backrest pad as illustration by release it's vel-cro. (See Fig. 19).
2.Release all backrest's vel-cro straps (See Fig. 20).
3.Release and take off two screws from support brace and lower bracket. (See Fig. 21).
4.Release both side's 4 screws from backrest's left&right fixation bracket (See Fig. 22).
Figure 18
Figure 18
10
Figure 20
Figure 20
Figure 19
Figure 19
Figure 22
Figure 22
Figure 21
Figure 21

Instruction Booklet
5
1
3
2A 2B
MULTEGO
Option : Kerb Climber Assembly
1.Take off both side's pins from climber comp to disassemble climber holder. (See Fig. 24).
2.Aim climber holder onto the frame and tighten them with two screws. (See Fig. 25).
3.Assemble climber as arrows indicate by aim it to both side's holder. (See Fig. 26).
5.Adjust support brace to a comfortable position and reassemble by aiming for the holes
then vise versa steps 3~4. (See Fig. 23).
6.Adjust vel-cro to appropriate tightness; and put back backrest pad.
11
Figure 23
Figure 23
Figure 24
Figure 24
Figure 25
Figure 25
Figure 26
Figure 26
Pin
Climber Holder

Instruction Booklet
4
5
1 2 3
MULTEGO
Figure 29
Figure 29
Figure 32
Figure 32
Figure 31
Figure 31
Figure 30
Figure 30
Option : Lighting Assembly
Same assembly steps for both sides, by repeat 1~3 steps.
1.Screw must aim at the hole. (See Fig. 30).
2.Tighten two bolts.(no bolts, if with climber). (See Fig. 31).
3.Using tool to tighten screws and bolts. (See Fig. 32).
4.According to drawing, aim climber bracket onto climber holder, and insert pins into hole
position. (See Fig. 27).
5.Completed. (See Fig. 28).
12
Figure 27
Figure 27
Figure 28
Figure 28

Instruction Booklet
4 5 6
9
10
7
8
MULTEGO
Same assembly
steps for both
sides, by repeat
1~3 steps.
4.Click rear lights onto frame. (See Fig. 34).
5.Aim and tighten screws and bolts. (See Fig. 35).
6.Using tool to tighten screws and bolts. (See Fig. 36).
7.Install lighting controller's bracket. (See Fig. 37).
8.By using knob to fix controller's bracket and stick two cable clips to fix lighting controller's
cable. (See Fig. 38).
9.Connect right lighting cable A~D onto a~d terminals. (See Fig. 39).
10.Same procedure for left lighting cable E~H onto e~h terminals. (See Fig. 40).
13
Figure 33
Figure 33
Figure 36
Figure 36
Figure 35
Figure 35
Figure 34
Figure 34
Figure 37
Figure 37
Figure 38
Figure 38
Figure 39
Figure 39
Battery terminal A
Battery terminal A
Lighting controller
terminal E
Lighting controller
terminal E
Left hand side
front light terminal H
Left hand side
front light terminal H
Left hand side
front light terminal G
Left hand side
front light terminal G
Right hand
side front light
terminal B
Right hand
side front light
terminal B
Left hand side
front light terminal F
Left hand side
front light terminal F
Right hand side
rear light terminal C
Right hand side
rear light terminal C
Right hand side
rear light terminal D
Right hand side
rear light terminal D
(d)
(d)
Figure 40
Figure 40
(a)
(a)
(b)
(b)
(e)
(e)
(f)
(f)
(g)
(g)
(h)
(h)
(c)
(c)

Instruction Booklet
11A
11B
MULTEGO
14
11.Coordinate and fix cables by using 8 cord clips. (See Fig. 41 & 42).
12.Operation :
1.Button (a): Power on/off switch.
2.Button (b): Activate warning light
3.Button (c): Right Turn Signal
4.Button (d): Left Turn Signal
5.Button (e): Front lamp
Figure 41
Figure 41
Figure 42
Figure 42
Cord Clip Cord Clip
Option : swing - away Footrest
Figure 44
Figure 44
(c) (e)
(a)
(b) (d)
Figure 43
Figure 43

Instruction BookletMULTEGO
(X1)
(X2)
(Z1) (A1)
(A2)
(Z)
(X)
(Y)
Figure 46
Figure 46
Figure 49
Figure 49
Figure 48
Figure 48
Figure 47
Figure 47
Figure 52
Figure 52
Figure 51
Figure 51
Figure 50
Figure 50
Disassemble Footrest
Press pin (W) downward, then turn footrest (W1) outward and lift up to take off.
Figure 45
Figure 45
(W)
(W1)
DISASSEMBLING YOU SCOOTER
15
Disassemble Armrest
1.Use tool to release armrest. (X)
2.For the armrest with controller, you have to detach controller's wire harness (X1) and
clip (X2) first to disassemble armrest.
Disassemble Battery
1.
Turn freewheel levers outward to (D) position, to prevent any movement when disassembling.
2.Pull out the battery cover (Y) as arrow indicates direction.
3.Disconnect both battery connectors, (Z) and vel-cro (Z1).
4.Lift two batteries (A1.A2) up carefully.

Instruction BookletMULTEGO
Batteries are heavy, please be extra careful when removing them
Replace with same power fuse is required.
Battery connectors must be disconnected before replacing fuse (A4).
16
Fuse Replacement
1.Disassemble batteries according to steps 1~4.
2.Open fuse box (A3), remove fuse (A4).
3.Replace with backup fuse and close up the box.
Figure 54
Figure 54
Figure 53
Figure 53
(A3)
(A4)

Instruction BookletMULTEGO
17
Driving your Chair
Before sitting on your chair, verify:
1. The chair is switched off.
2. Swing away the armrests and leg rests if appropriate.
3. The battery charger is disconnected from both the chair and the wall outlet.
Once on your chair, make sure that you are comfortably positioned and that the leg rests
and armrests have been adjusted to suit your needs. The position of the joystick should
be within reach to eliminate hand and arm exhaustion when driving.
Safe Driving
1. Never drive at a speed greater than your ability to safely control your chair. Remember
that wet or loose surfaces need greater care and control.
2. Always turn the chair OFF when transferring on or off or while the chair is stationary
for long periods.
3. Avoid jerky stop / start motions as this will result in excessive current draw from the
batteries, increased tire wear and the rapid wearing of the gearbox and motors.
4. Keep your chair clean from sand and salt water.
Indoor / Outdoor Driving
When driving indoors keep the speed to a minimum to avoid the risk of collision.
For outdoor driving be cautious of wet surfaces, loose sand, large curbs and potholes.
A little practice will ensure you understand the capabilities of your chair and enable you
to overcome the most common obstacles encountered when driving.
To Begin :
In the case of an emergency, let the joystick go and the chair will come to a stop.
1. Set the speed control of the chair to SLOW.
2. Press the Power "on / off" switch.
3. Allow two seconds to elapse before engaging the joystick. This is a safety feature to
prevent sudden starts.
4. Push the joystick gently forward applying a steady even pressure. The further you
push the joystick, the faster the chair will go. The chair will stop when you return the
joystick to the neutral or vertical position.
5. Directional control is achieved by gently swivelling the joystick in the direction you wish
to go. Pull back to reverse.
6. The controller can be programmed to give you the best feel for all driving situations
and only needs a light touch to respond.
SAFE DRIVING TECHNIQUES

Instruction BookletMULTEGO
Steep Slopes
When the power wheelchair is to be operated up and down steep slopes, it is recommended
that the user:
1. Visually checks to see if the angle of the slope is less than 8 degrees.
2. Checks that the slope surface is roughened to prevent slippage.
If the slope meets these conditions, it is recommended that the user approach the slope at a
slow speed, keeping the chair under control at all times. It may be preferable to track across
the slope so as to decrease the steepness of the descent providing that the surface of the
slope is wide enough and suitable to prevent slippage.
18
Chair Operation on surfaces that require Special Care
When driving up or down ramps it is recommended that the user:
1. Visually checks to see if the angle of the slope is less than 8 degrees.
2. Checks to see that the ramp surface is roughened to prevent slippage.
3. Ensures that the ramp surface is correctly in line with the tires and is wide enough to
allow the tires to pass freely along the ramp.
If the ramp meets these conditions, it is recommended that the user drives the wheelchair
slowly up or down the ramp, ensuring that the chair is driven in the centre of the ramp
tracks. If possible, have an assistant monitor the chairs' progress, and prevent tipping
of the chair by holding the push handles at the back of the seat.
Chair Response
Should the chairs' response not be to your satisfaction, ask your dealer to adjust the
program to a level at which you are comfortable. This program can be altered at
anytime to either increase the response rates in line with your improved motor skills
or to lower the rates to a level at which you feel comfortable and in control.
Kerbs
It is recommended that before the user attempts to climb or descend a curb that the user
visually checks the height of the curb to ensure that it does not exceed 1" in height.
If the kerb height is less than 1", the user should approach the kerb at right angles to
the kerb line at a slow speed, climb or descend the kerb slowly so as to keep the chair
under control. When climbing the kerb, the user may find it easier to reverse the chair
up the kerb.
If the kerb height is greater than 1", it is not recommended that the user climb or descend
the kerb.
If the ramp does not meet these conditions, it is recommended that alternative
methods for climbing and descending be found.