Ducasa AVANT-DGi+ 350 User manual

Manual AVANT- DGi+ EN v27 · E1400297 · 20211221
NOTE
A qualied electrician must carry out the electrical installation of this radiator. The electrical
installation must comply with current UK regulations. Any claim on the warranty could be invalid
if these requirements have not been met.
MODE CONFIG.
PROG.
MODE CONFIG.
PROG.
AVANT-DGi+
AVANT-DGi+ L
Thermal Electric Radiator
Operating and Installation Instructions
(Read these instructions carefully and retain for future reference)
Models:
AVANT-DGi+ 350
AVANT-DGi+ 500
AVANT-DGi+ 750
AVANT-DGi+ 1000
AVANT-DGi+ 1250
AVANT-DGi+ 1500
AVANT-DGi+ 1800
AVANT-DGi+ 950 L
AVANT-DGi+ 1425 L
Amazon Alexa and Google Home compatible

2
CONTENT
TECHNICAL DATA .........................................................5
GENERAL INFORMATION ...................................................5
INSTALLATION INSTRUCTIONS .............................................6
CONTROL OPTIONS .......................................................8
OPERATING INSTRUCTIONS ...............................................9
Switching ON (Master SWITCH) ................................................9
Switching OFF (Master SWITCH) ...............................................9
Stand-by function ............................................................9
Using with smartcomand tevolve ................................................9
Connecting to the smart command tevolve app ........................................9
Geolocation ...................................................................10
Using without smartcommand tevolve ...........................................10
Mode operation ................................................................10
Setting Programme and Clock ....................................................10
Adjust Programmed Temperatures ................................................. 11
Keypad Locking (Anti-Tamper) .................................................11
Advanced Settings ..........................................................11
QUICK GUIDE TO MANUAL PROGRAMMING .................................13
ECODESIGN TABLE .......................................................15
MAINTENANCE AND CARE ................................................16

3
IMPORTANT SECURITY INFORMATION
• This appliance can be used by children aged 8 years and above and persons with
reduced physical, sensory or mental abilities or lack of experience and knowledge, if
they have been given supervision or appropriate training regarding the use of the device
in a safe way and they understand the dangers involved.
• Children should not play with the appliance. Cleaning and maintenance should not be
performed by unsupervised children.
• Children under 3 years should be kept out of reach of the appliance unless they are
constantly supervised.
• Children between age 3 and younger than 8 years old should only turn on / o󰀨 the device
whenever it has been placed or installed at its normal operating position provided they
are supervised or have received instructions concerning use of the appliance safely and
understand the risks that the device has. Children from 3 years and under 8 years old
should not plug in, regulate, clean the appliance or perform maintenance.
• Warning: Some parts of this product can become hot and cause burns. Pay particular
attention when children and vulnerable people are present.
• Heaters must be installed correctly following the specic requirements of the Installation
Instructions section below.
Warning: in order to avoid over heating the unit, do not cover the heaters.
This symbol “DO NOT COVER”, is placed on the heater as a reminder to
the user.
ATTENTION:
• The heaters must not be covered by clothing, containers or any other objects that may
block the air ventilation.
VERY IMPORTANT:
The “OFF” indicator shown on the heater’s control panel does not mean disconnection
of the heater from the power supply and should be understood as a standby condition.
To ensure the heater is completely o󰀨 and without access to the power supply, it is
recommended to disconnect it from the power supply by removing the fuse from the spur
outlet. Alternatively, change the mechanical switch on the side of the heater to “OFF”.
• The unit must be placed away from ammable objects and children must not be left
unattended when the heater is heating.
• The heater should not be located underneath any electrical connection.
• The electric supply line should be protected with a high sensitivity di󰀨erential device
(RCBO).
• Do not use the heater to dry clothes.
• Heaters must not be installed in places where there are risks of splashes such as next to
bathtubs, sinks, etc.
• If the power cord is damaged, it must be changed by the manufacturer, its after-sales
service or persons qualied to do so, to avoid possible danger
• Anyone who is in the bathtub or shower should not have access to the switches or other
power operation devices. Always keep at least 0.6m (UK) or 3.0m (Ireland) between the
radiator and the bath or shower.
(UK: Outside zone 2, Ireland: Outside zone 3)
• The radiator must be installed so that around the radiator there is su󰀩cient space for
proper circulation of hot air, with a minimum distance of 150 mm to curtains, furniture, etc

4
• All repairs where required must be completed by the manufacturing company or by
special authorised sta󰀨.
• If the heater is sold without cable and plug or any other disconnecting method, the
installer must incorporate a disconnecting device taking into account the specic
regulations that apply.
• This heater has been designed and created as a xed heating device unless it’s being
used with the optional feet and castor/pad set and must be used for this purpose only.
• If being wall mounted, the heater must be mounted using the brackets supplied with the
heater.
• Do not place the heater directly on the oor.
• Make sure that the wall where the heater is going to be mounted is suitable to bear the
heater’s weight.
• Use the correct xing for the type of wall the heater is to be mounted onto.
• Make sure that the electrical power supply corresponds to the information indicated on
the heaters rating label.
• The heater must be levelled correctly both vertically and horizontally.
• When the heater is operational, the power cord must be totally unrolled and must not
touch the surface of the unit.
• Do not operate the heater with wet hands.
• Before undertaking any type of maintenance, ensure that the heater is disconnected
from the power supply by removing the fuse from the spur outlet.

5
TECHNICAL DATA
Model Number
Of Fins
Power
Rating (W) Size (mm) Net Weight (Kg.) Fuse Rating Class
Avant-DGi+ 350 3 350 340 x 580 x 100 6.9 5 Amp. I
Avant-DGi+ 500 4 500 420 x 580 x 100 85 Amp. I
Avant-DGi+ 750 6 750 580 x 580 x 100 12 5 Amp. I
Avant-DGi+ 1000 8 1000 740 x 580 x 100 16 10 Amp. I
Avant-DGi+ 1250 10 1250 900 x 580 x 100 20 10 Amp. I
Avant-DGi+ 1500 12 1500 1060 x 580 x 100 24 10 Amp. I
Avant-DGi+ 1800 12 1800 1060 x 580 x 100 24 10 Amp. I
Avant-DGi+ 950 L 10 950 900 x 340 x 100 20 10 Amp. II
Avant-DGi+ 1425 L 15 1425 1300 x 340 x 100 26 10 Amp. II
GENERAL INFORMATION
The Avant DGi+ has a special cast aluminium body specically designed to assure the maximum rate of
heat radiation; the air circulation channels provide a very e󰀩cient convection e󰀨ect.
A unique manufacturing process provides bubble free lling so that the uid delivers warmth from the
heating element in a totally uniform way, ensuring that the entire surface of radiator provides comfortable
heat.
A monotube heating element ensures maximum heat output.
Designed and fabricated in accordance with EN 60335-1, EN 60335-2 and EN 55014 (regulations for
domestic appliances)
Standard colour White (RAL 9016)
Wall mounted (by quick xing system)
Bi-metallic thermal cut-out
Overheat protection
Key-pad locking (anti-tamper)
NTC electronic sensor
Fitted with mains power cable approximately 1450mm long (without a plug)

6
INSTALLATION INSTRUCTIONS
Electrical Connection
A qualied electrician must carry out the electrical installation of this radiator. The electrical installation must
comply with the current UK regulations. Any claim on the warranty could be invalid if these requirements have
not been met.
The radiator requires a 230V 50/60Hz power supply.
Connecting wires:
Brown: Live
Blue: Neutral
Yellow-Green: Earth (Not present on low level models because of Class II)
The connecting wires must be of the appropriate section, in regards to the length of cable, type of cable
and power rating of the radiator.
The radiator must be connected into a fused connecting box or a plug tted with an appropriate sized fuse
for the radiator – see Technical Data on Page 3.
We recommend that the connecting box is positioned 10cm to the right of the radiator and at a height
recommended by current UK regulations.
According to regulations, the radiator must be connected to the power supply by means of an all-pole circuit
breaker with a contact gap of at least 3mm or by a thermal-magnetic circuit breaker.
Location
The ideal place to site the Ducasa radiator is as close as possible to coolest wall in the room but it is not
recommended to site the radiator on un-insulated exterior walls, in this case, the part of the wall behind the
radiator should be insulated.
In bathrooms, the radiators must not be sited inside the protected areas. The control unit switches must not
be reachable, directly or indirectly, by a person in the bath / shower or using the wash basin.
The radiator, under no circumstances, should be installed below an electric power point.
Choose the location of the radiator in respect of the minimum distances that are indicated in Figure A.
Note: If the window sill protrudes less than 20mm the gap above the heater can be disregarded.
window sill
150mm.
150mm. min.
unobstructed space each side
150mm.
Fig. A

7
MODE CONFIG.
PROG.
MODE CONFIG.
PROG.
MODE CONFIG.
PROG.
MODE CONFIG.
PROG.
Mounting The Radiator
Place the radiator on the oor, as shown in Figure 1a. For radiators with 4, 6 and 8 elements position the
brackets supplied with the radiator between the rst and second element (gure 1b). For radiators with more
than 9 elements, the bracket should be placed between the second and third element (gure 1b).
Fig. 1a Fig. 1b
Fig. 2a
Fig. 3a
Fig. 2b
Fig. 3b
Place the supports between the elements as shown in Figure 2a, mark points on the walls through the xing
holes as shown in Figure 2b. This determines the spacing of the supports. Fix the supports to the wall with
plugs and screws. Be sure that the supports are mounted in the correct position.
Lift the radiator and hang it on the supports, as Figures 3a and 3b.

8
Fig. 4
UNLOCKED LOCKED
As soon as the radiator is hanging on the supports press on the locking plate until a click is heard.
See Figure 4. The radiator is now installed.
CONTROL OPTIONS
The Avant DGi+ is designed to be used in conjunction with the system and App,
providing total control of your heating system from anywhere in the world via the internet. The
App is available for both Android and iOS devices and o󰀨ers the ultimate in control and energy
monitoring.
Search for “Tevolve” on the either the Google Play Store or the Apple App Store.
Scan this QR code to access to the download.
It is also possible to programme each radiator individually without the App by using the built
in controls and screen. This may be convenient for single heaters however we recommend
the Gateway to control multiple heaters.
The Avant DGi+ is also compatible with Amazon Alexa and Google Home via the
System and App.
For instructions on how to link them, visit https://ducasa.co.uk/smartcommand/voicecontrol
tevolve app heattend

9
MODE CONFIG.
PROG.
master
switch
OPERATING INSTRUCTIONS
The control is based on four buttons and an LCD display.
SWITCHING ON (MASTER SWITCH)
Once the radiator has been mounted on the wall
and correctly connected to the main electricity power
supply, press the main On-O󰀨 switch on the right
hand side of the radiator.
After around 3 seconds the screen will show various
information and the radiator is ready to work.
SWITCHING OFF (MASTER SWITCH)
To switch o󰀨 the radiator press the main On-O󰀨
switch on the right hand side of the radiator. The
LCD screen will be blank and the radiator will lose
connection with the Gateway.
STAND-BY FUNCTION
Press the Mode/OK button
until the symbol is
present as shown in the
following screen.
When the radiator is in
Stand-by Mode it will retain
programmes and continue
to communicate with the
Gateway.
To switch the radiator On again, press the MODE
button to choose programme mode or manual
mode – you will see the following screens:
USING WITH SMARTCOMAND TEVOLVE APP
Increase Decrease Mode/OK
AUTO / MANUAL /OFF
CONFIG
PROG
Programmed hours
Desired
temperature
Days of the week
Heating indicator
Radio paired icon
Current Mode
(AUTO,
MANUAL, OFF)
Ducasa DGi+ Radiator Controls
No devices were found in this home. To
add a new one click on the button with the
symbol .
Smart Command tevolve
Friday 19th Nov 2021, 11:29
Connecting to the smart command tevolve app
To use your Avant DGi+ via the
App you must rst connect and register your
Gateway . To do this follow the
instructions in the gateway manual.
Ensure you have downloaded and logged into the
App
using your user name and
password, then press the + icon
on the home screen, and follow
the on-screen instructions.
Please Note: Paired devices
will show in the order they were
added onto the App and will be
called Radiator1, Radiator2
etc.
We highly recommend
renaming each radiator as they
are paired to avoid confusion.
To do this select the paired

10
orange
green
Mode operation
To assist with programming the LCD screen is
backlit and will stay illuminated for approximately
10 seconds after the last button is pressed.
When the radiator is operational and the room
temperature is lower than the set temperature the
heating symbol will be shown indicating that
the radiator is producing heat. When the room
temperature equals or is above the set temperature
the heating symbol will not be present indicating
the radiator is not producing heat.
The following screens show OFF, AUTO and
MANUAL modes. To chose diferent modes press
MODE/OK button.
When the radiator is in AUTO mode the
temperature can be changed by pressing the +/-
buttons. This change will remain active until the
next programmed change or until midnight when
the temperature will revert to the preset value.
When in MANUAL mode, use the +/- buttons to
adjust the temperature
radiator and press the settings icon where you
can rename it.
Your Avant DGi+ is now ready to be controlled
from the App.
If the Avant DGi+ has been linked to the
Gateway and for some
reason communication is lost, the Link icon
disappears and the antenna starts ashing on
the Avant DGi+ screen. It will continue to operate
in the mode it was in prior to losing communication.
If you don’t have the access to the
App or are unable to pair using the method
above , press the Link button on the Gateway
3
for 3 seconds.
Once the orange LED starts to ash, press the
CONFIG button on the Avant DGi+ and press the
+/- button until the RF icon ashes. Then press
OK
Geolocation
This mode allows your
system to reduce the set temperature by a number
of degrees that is congured for each device from
the App when you are away from home. The
default is 2 degrees.
Geolocation is activated from the
App within the Homes setting. If activated,
all connected devices in
the house will use this feature and AWAY will be
shown on the Avant DGi+ display.
If any button is pressed
on any connected
device, all
devices in the
house will exit Geolocation
mode for 2 hours, unless
it’s turned back on again.
USING WITHOUT SMARTCOMMAND TEVOLVE APP
‘Link’ together with an
antenna icon will appear in the
top right of the screen.
Your Avant DGi+ is now
connected to the Gateway.
Please Note: Once the
Gateway’s link button is pressed you have one
minute to add a heater. When the heater has
been added, you have one minute to add a further
heater without pressing button
3
Setting Programme and Clock
To start programming press
and hold CONFIG/PROG
button for 3 seconds and the
following screen will appear:
Programming starts on
Monday at 00:00 and is set by choosing the
required Mode for each hour of the week. Use
the OK button to choose between Comfort ,
Economy or Frost Protection modes. On the
screen programme hours will show two blocks for
Comfort, one block for Economy and no blocks
for frost protection). After choosing the mode
press the +/- buttons to select the next hour to
be programmed. When a full day has been
programmed the screen moves to the next day.
Once each day of the week has been
programmed the clock must be set.
Press the CONFIG button to exit from
programming screen and enter the time setting
screen.
To select the day of the
week (1=Mon, 7=Sun) press
+/- buttons and conrm with
the OK button. Next select the
hour, conrm with OK and then
select the minutes and conrm
pressing OK once more.
If a radiator is paired with a
Gateway, time setting is not required as it

11
Adjust Programmed Temperatures
Adjusting temperature in the following way will
only e󰀨ect the temperatures used for programmed
modes.
To change these set up
temperatures press the
CONFIG button and the
following screen appears:
When the temperature setup icon starts
ashing, press OK to scroll through each mode.
Press the +/- button to change the temperature
of each mode then press OK to conrm and go to
the next MODE to exit temperature setup, press
CONFIG.
KEYPAD LOCKING (ANTI-TAMPER)
The Avant DGi+ can be locked to prevent any
unauthorised person (children, people in public
places, nurseries, o󰀩ces, hotels etc.) altering the
settings of the radiator. To lock the keypad press
and hold the +/- buttons at the same time for 3
seconds until “bloc” appears on the screen. Any
button presses will be ignored and “bloc” will be
displayed on the screen.
To unlock keyboard, once again press and hold
the +/- buttons for 3 seconds until the word ‘bloc’
disappears.
When the Avant DGi+ is locked the radiator
will still receive communications from the
Gateway.
ADVANCED SETTINGS
To enter the advanced settings mode, press
CONFIG while the radiator is in one of the main
modes (OFF, AUTO, MANUAL). The following
screen will appear:
Now press the CONFIG button for 5 seconds
and C1 appears on the screen.
To scroll through the advanced settings (C1 to
C6) use the +/- buttons and choose the required
setting by pressing OK. The advanced settings
are:
C1-> Choose ºF or ºC
C2->Choose type of thermostat accuracy
C3-> Temperature Compensation
C4-> Firmware version
C5-> Open Window detection
C6-> Eco-Start
Degrees Fahrenheit or Celsius (C1)
Select ºC or ºF with the +/- buttons and conrm
with OK button
Type of Thermostat Accuracy (C2)
This setting shows the type of thermostat
accuracy currently being used. There are 5 types
of accuracy PID, hysteresis of 0.25ºC, hysteresis
of 0.35ºC, hysteresis of 0.50ºC and hysteresis of
0.75ºC.
To change the type of accuracy press +/- button
and conrm your selection by pressing the OK
button. The screens shown are:
Temperature Compensation (C3)
This setting is used to balance two radiators
in the same room or to sync the Avant DGi+
with a thermostat. It will alternate between the
temperature compensation (o󰀨set) and the
measured temperature with o󰀨set applied. Alter
the o󰀨set with the +/- buttons and conrm with OK.
Temperature compensation can be adjusted up
to +/- 3ºC
recognises the system’s time automatically.

12
Firmware Version (C4)
It shows internal software installed in the
electronics.
Open Window detection (C5)
In order to save energy, if a window opens and
causes a sudden drop in temperature the heater
will stop heating. If the heater is heating, it will be
disconnected for 30 minutes and shows the Open
Window icon on the display.
By default this function is deactivated. To change
the status of the function, press the +/- button and
then press ok to conrm.
This function detects a temperature drop of
0.6ºC every minute over a period 4 minutes.
The heater will restore normal function in any of
these situations:
• After 30 minutes
• If the temperature increases by 0.2ºC for 1
minute from the point of activation.
• Pressing any button on the Heater
Eco-Start (C6)
With this feature activated the radiator will
learn what time it should switch on to achieve the
required room temperature at your programmed
time.
The heater will monitor the room temperature
over a rolling 10 day period to establish how
quickly the room reaches temperature and uses
this information to switch the heater on at the
correct time.
By reaching the required temperature at the set
time and not before, energy use and running costs
are reduced.
By default this function is deactivated.
To change the status of the function, press the
+/- button and then press ok to conrm.
If this function is active then will be shown
on the LCD screen.
This function is only active while in AUTO mode.
If the heater is reset, all previous Eco-Start data
will be deleted.
Radiator Reset
Resetting the radiator will return all settings
to the factory defaults and will also delete any
‘pairing’ with a Gateway. To
activate the RESET feature press the OK button
and the CONFIG button for 10 seconds. The
following screen will appear:
To conrm the reset, press OK again, to cancel
the RESET press any other button.
Factory Defaults
• Working mode: OFF
• Comfort Temp : 19ºC
• Economy Temp : 17ºC
• Frost Protection Temp : 5ºC
• Manual Mode Temp: 19ºC
• Temperature Compensation: 0ºC
• No RF paired network
• Temperature units ºC
• Control type: PID
• Default Programme: All Economy
• Open Window detection OFF.
• Eco-Start OFF.

13
Ducasa Avant DGi+
QUICK GUIDE TO MANUAL PROGRAMMING
The Avant DGi+ & Vitro-i+ radiator is programmed by using heating ‘modes’.
The modes are set for each hour of the week, starting from midnight on Sunday
The days are numbered 1 to 7, with 1 being Monday and 7 being Sunday
The ‘modes’ are:
Comfort Economy Frost Protection
There are 3 steps to programming your heater;
1.Programming the Modes 2.Setting the Clock 3.Setting the Temperatures
Programming the Modes
Press Prog / Cong for 3 Seconds
Press OK to choose the mode and ‘+’ to conrm for each hour of each day
If you make a mistake press ‘-’ to go back
When you are happy the modes are correct press to move onto setting the clock
Setting the Clock
Use +/- to select the current day, 1 =Mon 7=Sun
then press OK
Use +/- to set the hour
then press OK
Use +/- to set the minute
When you are happy the clock is correct press to move onto setting the temperatures
Setting the Mode Temperatures
Use +/- to select then press OK
Use +/- to set the comfort temperature then press OK
Use +/- to set the Economy temperature then press OK
Use +/- to set the Frost Protection temperature then press
Press OK until is shown on screen
Programming is complete
Notes & Tips:
When the radiator is running in Auto the set temperature can be changed by pressing +/-
At the next programmed mode change, the radiator will return to the pre-set temperature
lt can be useful to write down the times and modes you want before starting to
programme the radiator
The screen backlight switches of after 10 seconds and the radiator exits programme mode.
If this happens you will need to press Prog / Cong for 3 seconds and re-enter your modes.
Copyright Heattend Products Ltd 2018

14
Installation Notes:

15
Models
Avant
DGi+
350
Avant
DGi+
500
Avant
DGi+
750
Avant
DGi+
1000
Avant
DGi+
1250
Avant
DGi+
1500
Avant
DGi+
1800
Avant
DGi+
950 L
Avant
DGi+
1425 L
Heat output
Nominal heat output (Pnom)0.35
kW
0.5
kW
0.75
kW
1.0
kW
1.25
kW
1.5
kW
1.8
kW
0.95
kW
1.425
kW
Maximum continuous heat
output (Pmax,c)
0.35
kW
0.5
kW
0.75
kW
1.0
kW
1.25
kW
1.5
kW
1.8
kW
0.95
kW
1.425
kW
Auxiliary electricity consumption
At nominal heat output
(elmax)
0.0008
kW
0.0008
kW
0.0008
kW
0.0008
kW
0.0008
kW
0.0008
kW
0.0008
kW
0.0008
kW
0.0008
kW
At minimum heat output
(elmin)
0.0008
kW
0.0008
kW
0.0008
kW
0.0008
kW
0.0008
kW
0.0008
kW
0.0008
kW
0.0008
kW
0.0008
kW
In standby mode (elSB)0.0008
kW
0.0008
kW
0.0008
kW
0.0008
kW
0.0008
kW
0.0008
kW
0.0008
kW
0.0008
kW
0.0008
kW
Type of heat output/room
temperature control: Electronic room temperature control plus week timer
Other control options: Room temperature control, with open window detection.
With adaptive start control.
With distance control option.
Heattend Products Ltd,
https://www.heattend.co.uk/
Email: [email protected]
ECODESIGN TABLE

MAINTENANCE AND CARE
Ducasa radiators require very little maintenance.
The surfaces of the radiator must not be cleaned with an abrasive product or those containing granular
substances.
We recommend regular cleaning with PH neutral products.
In order to clean the radiator, it is recommended that the electric power is switched o󰀨.
To prevent a risk of overheating and to ensure optimum performance from the radiator, the vents within the ns and
control unit must be always kept clear.
CORRECT DISPOSAL OF THIS PRODUCT
(Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate
collection systems)
This marking shown on the product or its literature, indicates that it should not be
disposed of with other household wastes at the end of its working life.
To prevent possible harm to the environment or human health from uncontrolled waste
disposal, please separate this from other types of wastes and recycle it responsibly to
promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local
government o󰀩ce, for details of where and how they can take this item for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract.
This product should not be mixed with other commercial wastes for disposal.
UK Distributor of Ducasa Products:
Heattend Products Ltd
Web: www.heattend.co.uk
Email: [email protected]