Ducasa Sunrise Eco-Pro SR03D-EP User manual

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20201016 · Sunrise-Eco-Pro_SR03D-EP_instructions_v04 · E1400291
The ‘Sunrise Eco-Pro’
SR03D-EP
1250w Programmable Low Level Radiant Panel Heater
Class II Rated Appliance
NOTE:
A qualied electrician must carry out the electrical installation of this product. The electrical
installation must comply with the current UK regulations. Any claim on the warranty could be
invalid if these requirements have not been met.

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INDEX
IMPORTANT SECURITY INFORMATION ........................................................... 3
INSTALLATION ...................................................................................................... 5
USING THE HEATER ............................................................................................ 5
MAIN SWITCH ....................................................................................................... 6
OPERATING INSTRUCTIONS ............................................................................. 6
STAND-BY FUNCTION ................................................................................... 6
MODE SELECTION ......................................................................................... 7
CHARACTERISTICS ....................................................................................... 7
ADJUST PROGRAMMED TEMPERATURES ................................................. 7
SETTING PROGRAMME AND CLOCK........................................................... 8
KEYPAD LOCKING (ANTI-TAMPER) .............................................................. 8
ADVANCED SETTINGS .................................................................................. 8
Degrees Fahrenheit or Celsius (C1) ................................................................. 9
Type of Control (C2).......................................................................................... 9
Temperature Compensation (C3)...................................................................... 9
Firmware Version (C4) ...................................................................................... 9
Open Window detection (C5) .......................................................................... 10
Eco-Start (C6) ................................................................................................. 10
Heater Reset .................................................................................................. 10
Default Values ................................................................................................. 11
ECODESIGN TABLE ........................................................................................... 12
QUICK GUIDE TO MANUAL PROGRAMMING ................................................. 13

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IMPORTANT SECURITY INFORMATION
• This appliance can be used by children aged 8 years and above and persons with
reduced physical, sensory or mental abilities or lack of experience and knowledge, if
they have been given supervision or appropriate training regarding the use of the device
in a safe way and they understand the dangers involved.
• Children should not play with the appliance. Cleaning and maintenance should not be
performed by unsupervised children.
• Children under 3 years should be kept out of reach of the appliance unless they are
constantly supervised.
• Children between age 3 and younger than 8 years old should only turn on / o󰀨 the device
whenever it has been placed or installed at its normal operating position provided they
are supervised or have received instructions concerning use of the appliance safely and
understand the risks that the device has. Children from 3 years and under 8 years old
should not plug in, regulate, clean the appliance or perform maintenance.
• Warning: Some parts of this product can become hot and cause burns. Pay particular
attention when children and vulnerable people are present.
• Heaters must be installed correctly following the specic requirements of the Installation
Instructions section below.
Warning: in order to avoid over heating the unit, do not cover the heaters.
This symbol “DO NOT COVER”, is placed on the convector as a reminder
to the user.
ATTENTION:
• The heaters must not be covered by clothing, containers or any other objects that may
block the air ventilation.
VERY IMPORTANT:
The “OFF” indicator shown on the heater’s control panel does not mean disconnection
of the heater from the power supply and should be understood as a standby condition.
To ensure the heater is completely o󰀨 and without access to the power supply, it is
recommended to disconnect it from the power supply by removing the fuse from the spur
outlet. Alternatively, change the mechanical switch on the side of the heater to “OFF”.
• The unit must be placed away from ammable objects and children must not be left
unattended when the convector is heating.
• The heater should not be located underneath any electrical connection.
• The electric supply line should be protected with a high sensitivity di󰀨erential device
(RCBO).
• Do not use the heater to dry clothes.
• Heaters must not be installed in places where there are risks of splashes such as next to
bathtubs, sinks, etc.
• If the power cord is damaged, it must be changed by the manufacturer, its after-sales
service or persons qualied to do so, to avoid possible danger
• Anyone who is in the bathtub or shower should not have access to the switches or other
power operation devices. Always keep at least 0.6m (UK) or 3.0m (Ireland) between the
radiator and the bath or shower.
(UK: Outside zone 2, Ireland: Outside zone 3)
• The radiator must be installed so that around the radiator there is su󰀩cient space for
proper circulation of hot air, with a minimum distance of 150 mm to curtains, furniture, etc

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• All repairs where required must be completed by the manufacturing company or by
special authorised sta󰀨.
• If the heater is sold without cable and plug or any other disconnecting method, the
installer must incorporate a disconnecting device taking into account the specic
regulations that apply.
• This heater has been designed and created as a xed heating device and must be used
for this purpose only.
• The heater must be mounted directly to the wall using the brackets supplied with the
heater.
• Do not place the heater directly on the oor.
• Make sure that the wall where the heater is going to be mounted is suitable to bear the
heater’s weight.
• Use the correct xing for the type of wall the heater is to be mounted onto.
• Make sure that the electrical power supply corresponds to the information indicated on
the heaters rating plate.
• The heater must be levelled correctly both vertically and horizontally.
• When the heater is operational, the power cord must be totally unrolled and must not
touch the surface of the unit.
• Do not operate the heater with wet hands.
• Before undertaking any type of maintenance, ensure that the heater is disconnected
from the power supply by removing the fuse from the spur outlet.

min. 75mm
min. 150mm
d = min. 10mm
s
s<40mm. → d=min 10mm
min. 75mm
min. 150mm
d = min. 200mm
s
s>40mm. → d=min 200mm
if shelf (s) is less than 40mm.
minimum distance(d) from heater 10mm.
if shelf (s) is more than 40mm.
minimum distance(d) from heater 200mm.
centres for
screw hooks
‘L’ Shaped Bracket
895mm.
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INSTALLATION
Select a suitable position on a wall, near to a mains power socket (but not directly below it) making sure
there is at least 75mm below and 10mm above the heater of unobstructed space if the window sill protrudes
less than 40mm. If the sill protrudes more than 40mm then space required above is 200 mm.”
Fix the two screw hooks to the wall at measured centres of 895mm.
Locate the appliance over the top of the screw hooks and allow it to hang in place.
Fit the bottom ‘L’ shaped bracket onto the wall and then secure the heater by screwing the small screw
directly into the underside of the grill.
The cable comes out from the right hand side of the heater and measures approximately 1.6m.
USING THE HEATER
Before switching on, ensure that all packaging items are removed and that the heater is wall mounted
correctly otherwise damage may occur.
Plug in and switch on at wall socket.
The element has been coated with a protective lm, which will burn o󰀨 during the rst few minutes and may
cause a small amount of fuming. This is quite normal – the fumes are non-toxic and will quickly disappear. We
recommend that you open a window to ventilate the room when using the heater for the rst time.
You may notice some parts of the element appearing to be hotter from time to time because of the variable
airow through the heater. This does not cause a safety hazard.
The heater grille may become discoloured with use – this is a caused by airborne pollution and is not a fault.

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MAIN SWITCH
Switching ON (Master):
Once the heater has been mounted on the wall and correctly connected to the main electricity
power supply, press the main On-O󰀨 switch on the right hand side of the heater so that it’s in
the “on” position.
After around 3 seconds the screen will show various information and the heater is ready to
work.
Switching OFF (Master):
To switch o󰀨 the heater press the main On-O󰀨 switch so that it’s in the “o󰀨” position. The
LCD screen will be blank.
NOTE:
• In the event of a power cut the current mode of operation and all set values including
the program will be retained.
If the power cut lasts more than 20 minutes, the clock information will be lost.
• When powered on for the rst time, the heater starts in the OFF mode. When powered
on after the initial start-up, it will return to the last mode it was in prior to shutting down unless it was in the
AUTO mode, in which case it starts in the OFF mode.
OPERATING INSTRUCTIONS
The Display
A. Set temperature.
B. Current Mode (AUTO / MANUAL / OFF)
C. Heating indicator.
D. Increase/Decrease buttons
E. Mode/OK Used to conrm changes and alternative between
AUTO, MANUAL and OFF
F. PROG/CONFIG.
STAND-BY FUNCTION
Press the Mode/OK button until the OFF symbol is present as
shown in the following screen.
When the heater is in Stand-by Mode it will retain programmes but
will not heat.
To return the heater to a heating mode, press the MODE button to choose programme mode (AUTO) or
MANUAL mode .
A
B
C
D
E
F

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MODE SELECTION
The following screens show MANUAL, AUTO and OFF modes. To choose di󰀨erent modes press MODE/
OK button.
When the heater is in AUTO mode the temperature can be changed by pressing the +/- buttons. This
change will remain active until the next programme change or until midnight when the temperature will revert
to the preset value.
When the heater is in MANUAL mode use the +/- buttons to alter the set temperature.
CHARACTERISTICS
To assist with programming the LCD screen is backlit and will stay illuminated for approximately 10 seconds
after the last button is pressed.
When the heater is operational and the room temperature is lower than the set temperature the heating
symbol will be shown indicating that the heater is producing heat. When the room temperature equals or is
above the set temperature the heating symbol will not be present indicating the heater is not producing heat.
ADJUST PROGRAMMED TEMPERATURES
Adjusting the temperature in the following way will only a󰀨ect the temperatures used for programmed
modes.
To change these set up temperatures press the CONFIG button and the following screen appears:
When the temperature setup icon starts ashing, press MODE/OK button to scroll through each
temperature mode.
Press the +/- buttons to change the temperature of each temperature mode then press OK button to conrm
and go to the next temperature.
To exit to the temperature setting scre en press CONFIG button.

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SETTING PROGRAMME AND CLOCK
To start programming press and hold CONFIG/PROG button for 3 seconds and the following screen will
appear:
Programming starts on Monday at 00:00 and is set by choosing the required Mode for each hour of the
week. Use the OK button to choose between Comfort , Economy or Frost Protection modes. On the screen,
programme hours will show two blocks for Comfort, one block for Economy and no blocks for frost protection.
After choosing the temperature mode press the +/- buttons to select the next hour to be programmed. When
a full day has been programmed the screen moves to the next day. This is signied by a number from 1 to 7
in the top left side of the screen.
Once each day of the week has been programmed the clock must be set.
Once you have programmed 23:00 on day 7, the heater will automatically enter the time setting screen.
To select the day of the week (1=Mon, 7=Sun) press the +/- buttons and conrm with the OK button. Next
select the hour and conrm with OK button and then select the minutes and conrm pressing OK button once
more.
KEYPAD LOCKING (ANTI-TAMPER)
The keypad can be locked to prevent any unauthorised person (children, people in public places, nurseries,
o󰀩ces, hotels etc.) altering the settings of the heater. To lock the keypad press and hold the + and – buttons
at the same time for 3 seconds until “Lock” appears on the screen.
Once set, any button presses will be ignored and “Lock” will be displayed on the screen.
To unlock keyboard, once again press and hold + and - for 3 seconds until the word ‘Lock’ disappears.
ADVANCED SETTINGS
To enter the advanced settings mode, press CONFIG button while the heater is in one of the main modes
(OFF, AUTO, MANUAL). The following window will appear:
Now press the CONFIG button for 5 seconds and C1 appears on the screen.
To select one of the advanced settings (C1 to C6) use the +/- buttons keys and choose the required mode
by pressing OK button. The advanced settings are:
1. C1-> Choose ºF or ºC
2. C2-> Choose Type of Control
3. C3-> Temperature Compensation
4. C4-> Firmware Version
5. C5-> Open Window Detection
6. C6-> Eco-Start

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Degrees Fahrenheit or Celsius (C1)
Select ºC or ºF with the +/- buttons and conrm with OK button.
Type of Control (C2)
This advanced setting shows the type of control currently used. There are 5 types of control: PID, hysteresis
of 0.25ºC, hysteresis of 0.35ºC, hysteresis of 0.50ºC and hysteresis of 0.75ºC.
To change the type of control press +/-. Conrm with the OK button.
The screens shown are:
Temperature Compensation (C3)
In this mode the display will alternate between the temperature compensation (o󰀨set) and the measured
temperature with the o󰀨set applied. Alter the o󰀨set with the +/- buttons and conrm with the OK button.
Temperature compensation can be adjusted up to +/- 3ºC.
Firmware Version (C4)
It shows internal software installed in the electronics.

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Open Window detection (C5)
In order to save energy, if a window opens and causes a sudden drop in temperature the heater will stop
heating.
By default this function is deactivated. To change the status of the function, press the +/- button and then
press the OK button to conrm.
This function detects a temperature drop of 0.6ºC every minute over a period 4 minutes.
If the heater is heating, it will be disconnected for 30 minutes and shows the Open Window icon on the
display.
The heater will restore normal function in any of these situations:
• After 30 minutes
• If the temperature increases by 0.2ºC within 1 minute from the point of activation.
• Pressing any button on the Heater
Eco-Start (C6)
With this feature activated the heater will learn what time it should switch on to achieve the required room
temperature at a particular time.
The heater will monitor the room temperature over 10 days to establish how quickly the room reaches
temperature and uses this information to switch the heater on at the correct time.
By reaching the required temperature at the set time and not before, energy use and running costs are
reduced.
By default this function is deactivated.
To change the status of the function, press the +/- button and then press the OK button to conrm.
If this function is active then will be shown on the program screen.
This function doesn’t work in MANUAL mode, it only works in the PROGRAM mode.
If the heater is reset, all previous Eco-Start data will be deleted.
Heater Reset
Resetting the heater will return all settings to the factory defaults and will also delete any stored programming
and temperature data.
To activate the RESET feature press the OK button and the CONFIG button together for 10 seconds. The
following screen will appear:
To conrm the reset, press the OK button again, to cancel the RESET press any other button.

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Default Values
• Working Mode: OFF
• Comfort Temp : 19ºC
• Economy Temp : 17ºC
• Frost Protection Temp : 5ºC
• Manual Mode Temp: 19ºC
• Temperature Compensation: 0ºC
• Temperature Units ºC
• Control Type: PID
• Default Programme: All Economy
• Open Window Detection OFF.
• Eco-Start OFF

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ECODESIGN TABLE
Models Sunrise SR03D-EP
Heat output
Nominal heat output (Pnom)1.25kW
Maximum continuous heat output
(Pmax,c)1.25kW
Auxiliary electricity consumption
At nominal heat output (elmax)0.00037 kW
At minimum heat output (elmin)0.00037 kW
In standby mode (elSB)0.00037 kW
Type of heat output/room
temperature control: Electronic room temperature control plus week timer
Other control options: Room temperature control, with open window detection.
With adaptive start control.
Heattend Products Ltd,
https://www.heattend.co.uk/
Email: [email protected]

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QUICK GUIDE TO MANUAL PROGRAMMING

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Installation Notes:

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Installation Notes:

MAINTENANCE AND CARE
Ducasa heaters require very little maintenance.
The surfaces of the heater must not be cleaned with an abrasive product or those containing granular
substances.
We recommend regular cleaning with PH neutral products.
In order to clean the heater, it is recommended that the electric power is switched o󰀨.
Guarantee
Your appliance is guaranteed for two years from the date of purchase – during this period we will repair or
exchange, at our discretion, any faulty or defective parts providing the appliance has been used in accordance
with the operating & installation instructions and has not been misused or mistreated in any way.
Any unauthorised repair or attempted repair will invalidate the guarantee.
This guarantee is additional to your statutory rights.
In the unlikely event of a problem with your heater please contact your supplier.
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate collection systems)
This marking shown on the product or its literature, indicates that it should not be disposed of
with other household wastes at the end of its working life.
To prevent possible harm to the environment or human health from uncontrolled waste
disposal, please separate this from other types of wastes and recycle it responsibly to promote
the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local council, for details
of where and how they can take this item for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product
should not be mixed with other commercial wastes for disposal.
UK Distributor of Ducasa Products:
Heattend Products Ltd
Web: www.heattend.co.uk
Email: [email protected]
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