Ducasa AVANT-DGP 350 User manual

Manual AVANT- DGP EN v15 · 20210108 · E1400294
MODE CONFIG.
PROG.
AVANT–DGP
Thermal Electric Radiator
Operating and Installation Instructions
(Read these instructions carefully and retain for future reference)
Models:
AVANT-DGP 350
AVANT-DGP 500
AVANT-DGP 750
AVANT-DGP 1000
AVANT-DGP 1250
AVANT-DGP 1500
AVANT-DGP 1800
NOTE:
A qualied electrician must carry out the electrical installation of this radiator. The electrical
installation must comply with the current UK regulations. Any claim on the warranty could be
invalid if these requirements have not been met.

2
CONTENTS
IMPORTANT SECURITY INFORMATION ....................................3
TECHNICAL DATA .......................................................5
GENERAL INFORMATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
INSTALLATION INSTRUCTIONS ...........................................6
OPERATING INSTRUCTIONS .............................................9
CONTROLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
STAND-BY FUNCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
MAIN SWITCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
MODE SELECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
CHARACTERISTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
ADJUST PROGRAMMED TEMPERATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
SETTING PROGRAMME AND CLOCK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
KEYPAD LOCKING (ANTI-TAMPER) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
ADVANCED SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
HEATER RESET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
QUICK GUIDE TO MANUAL PROGRAMMING ...............................15
MAINTENANCE AND CARE ..............................................16
GUARANTEE ..........................................................16
CORRECT DISPOSAL OF THIS PRODUCT .................................16

3
IMPORTANT SECURITY INFORMATION
• This appliance can be used by children aged 8 years and above and persons with
reduced physical, sensory or mental abilities or lack of experience and knowledge, if
they have been given supervision or appropriate training regarding the use of the device
in a safe way and they understand the dangers involved.
• Children should not play with the appliance. Cleaning and maintenance should not be
performed by unsupervised children.
• Children under 3 years should be kept out of reach of the appliance unless they are
constantly supervised.
• Children between age 3 and younger than 8 years old should only turn on / o󰀨 the device
whenever it has been placed or installed at its normal operating position provided they
are supervised or have received instructions concerning use of the appliance safely and
understand the risks that the device has. Children from 3 years and under 8 years old
should not plug in, regulate, clean the appliance or perform maintenance.
• Warning: Some parts of this product can become hot and cause burns. Pay particular
attention when children and vulnerable people are present.
• Heaters must be installed correctly following the specic requirements of the Installation
Instructions section below.
Warning: in order to avoid over heating the unit, do not cover the heaters.
This symbol “DO NOT COVER”, is placed on the heater as a reminder to
the user.
ATTENTION:
• The heaters must not be covered by clothing, containers or any other objects that may
block the air ventilation.
VERY IMPORTANT:
The “OFF”indicator shown on the heater’s control panel does not mean disconnection
of the heater from the power supply and should be understood as a standby condition.
To ensure the heater is completely o󰀨 and without access to the power supply, it is
recommended to disconnect it from the power supply by removing the fuse from the spur
outlet. Alternatively, change the mechanical switch on the side of the heater to “OFF”.
• The unit must be placed away from ammable objects and children must not be left
unattended when the heater is heating.
• The heater should not be located underneath any electrical connection.
• The electric supply line should be protected with a high sensitivity di󰀨erential device
(RCBO).
• Do not use the heater to dry clothes.
• Heaters must not be installed in places where there are risks of splashes such as next to
bathtubs, sinks, etc.
• If the power cord is damaged, it must be changed by the manufacturer, its after-sales
service or persons qualied to do so, to avoid possible danger
• Anyone who is in the bathtub or shower should not have access to the switches or other
power operation devices. Always keep at least 0.6m (UK) or 3.0m (Ireland) between the
radiator and the bath or shower.
(UK: Outside zone 2, Ireland: Outside zone 3)
• The radiator must be installed so that around the radiator there is su󰀩cient space for
proper circulation of hot air, with a minimum distance of 150 mm to curtains, furniture, etc

4
• All repairs where required must be completed by the manufacturing company or by
special authorised sta󰀨.
• If the heater is sold without cable and plug or any other disconnecting method, the
installer must incorporate a disconnecting device taking into account the specic
regulations that apply.
• This heater has been designed and created as a xed heating device and must be used
for this purpose only.
• The heater must be mounted directly to the wall using the brackets supplied with the
heater.
• Do not place the heater directly on the oor.
• Make sure that the wall where the heater is going to be mounted is suitable to bear the
heater’s weight.
• Use the correct xing for the type of wall the heater is to be mounted onto.
• Make sure that the electrical power supply corresponds to the information indicated on
the heaters rating label.
• The heater must be levelled correctly both vertically and horizontally.
• When the heater is operational, the power cord must be totally unrolled and must not
touch the surface of the unit.
• Do not operate the heater with wet hands.
• Before undertaking any type of maintenance, ensure that the heater is disconnected
from the power supply by removing the fuse from the spur outlet.

5
TECHNICAL DATA
MODEL Number Of
Fins
Power
Rating (W) Size (mm) Net Weight (Kg.) Fuse Rating
Avant-DGP 350 3 350 340 x 580 x 100 6.9 5 Amp.
Avant-DGP 500 4 500 420 x 580 x 100 85 Amp.
Avant-DGP 750 6 750 580 x 580 x 100 12 5 Amp.
Avant-DGP 1000 8 1000 740 x 580 x 100 16 10 Amp.
Avant-DGP 1250 10 1250 900 x 580 x 100 20 10 Amp.
Avant-DGP 1500 12 1500 1060 x 580 x 100 24 10 Amp.
Avant-DGP 1800 12 1800 1060 x 580 x 100 24 10 Amp.
GENERAL INFORMATION
The Avant DGP has a special cast aluminium body specically designed to assure maximum rate of heat radiation; the
air circulation channels providing a very e󰀩cient convection e󰀨ect.
Special heat conducting uid in the aluminium body. A unique process provides bubble free lling so that the uid
delivers warmth from the heating element in a totally uniform way, ensuring that the entire surface of radiator provides
comfortable heat.
Monotube heating element to ensure maximum heat output.
Designed and fabricated in accordance with EN 60335-1, EN 60335-2 and EN 55014 (regulations
for domestic appliances)
Standard colour White (RAL 9016)
Class I
Wall mounted (by quick xing system)
Bi-metallic thermal cut-out
On-o󰀨 main switch
Overheat protection
Key-pad locking (anti-tamper)
NTC electronic sensor
Fitted with connecting power cable 1450mm long (without a plug)

6
INSTALLATION INSTRUCTIONS
Electrical Connection
A qualied electrician must carry out the electrical installation of this radiator. The electrical installation
must comply with the current UK regulations. Any claim on the warranty could be invalid if these
requirements have not been met.
The radiator requires a 230/240V 50/60Hz power supply.
Connecting wires:
Brown: Live
Blue: Neutral
Yellow-green: Earth (only for Class I radiators)
The connecting wires must be of the appropriate section, in regards to the length of cable, type of cable and power rating
of the apparatus.
The apparatus must be connected into a fused connecting box or a plug tted with an appropriate sized fuse for the
radiator – see Technical Data on Page 3.
We recommend that the connecting box is positioned 10cm to the right of the apparatus and at 15cm above the oor.
According to regulations, the apparatus must be connected to the power supply by means of an all-pole circuit breaker
with a contact gap of at least 3mm or by a thermal-magnetic circuit breaker.
Location
The ideal place to site the Ducasa radiator is as close as possible to coolest wall in the room but it is not recommended
to site the radiator on un-insulated exterior walls, in this case, the part of the wall behind the radiator should be insulated.
In bathrooms, the radiators must not be sited inside the protected area. The control unit switches must not be reachable,
directly or indirectly, by a person in the bath or shower.
The radiator, under no circumstances, should be installed below an electric power point.
Choose the location of the radiator in respect of the minimum distances that are indicated in Figure A.
window sill
150mm.
150mm. min.
unobstructed space each side
150mm.
Fig. A

7
Mounting The Radiator
Place the radiator on the oor, as shown in Figure 1. For radiators with 4, 6, 8 or 10 elements position the supports
supplied with the radiator as shown in Figure 1. For radiators with 12 elements the supports should be positioned
between the second and third elements on both sides.
Fig. 1
Fig. 2a
Fig. 3a
Fig. 2b
Fig. 3b
Place the supports between the elements as shown in Figure 2a, mark points on the walls through the xing holes as
shown in Figure 2b. This determines the spacing of the supports. Transfer these marks to whatever height above oor
(min. 150mm) that has been decided for the radiator. Fix the supports to the wall with plugs and screws. Be sure that the
supports are mounted in the correct position.
Lift the radiator and hang it on the supports, as Figures 3a and 3b.

8
Fig. 4
FREE LOCKED
As soon as the radiator is hanging on the supports press on the locking plate until a click is heard.
See Figure 4. The radiator is now installed.
20mm.
Place the wall spacer as Figure 5.
Fig. 5

9
OPERATING INSTRUCTIONS
CONTROLS
The control is based on four buttons and a LCD
display.
STAND-BY FUNCTION
Press the Mode/OK button until the OFF symbol is
present as shown in the following screen.
When the heater is in Stand-by Mode it will retain
programmes but will not heat.
To return the heater to a heating mode, press the
MODE button to choose programme mode (AUTO)
or MANUAL mode .
MAIN SWITCH
There is also a main On-O󰀨 switch on the right
hand side of the control panel.
Switching ON (Master):
Once the heater has been mounted on the wall
and correctly connected to the main electricity power
supply, press the main On-O󰀨 switch on the right
hand side of the heater so that it’s in the “on” position.
After around 3 seconds the screen will show various
information and the heater is ready to work.
Switching OFF (Master):
To switch o󰀨 the heater press the main On-O󰀨
switch so that it’s in the “o󰀨” position. The LCD screen
will be blank.
NOTE:
• In the event of a power cut the current mode
of operation and all set values including the program
will be retained.
If the power cut lasts more than 20 minutes, the
clock information will be lost.
• When powered on for the rst time, the heater
starts in the OFF mode. When powered on after the
initial start-up, it will return to the last mode it was
in prior to shutting down unless it was in the AUTO
mode, in which case it starts in the OFF mode.
main switch
Increase Decrease Mode/OK
AUTO / MANUAL /OFF
CONFIG
PROG
Programmed
hours
Desired
temperature
Days of the week
Heating indicator
Current
Mode
(AUTO,
MANUAL,
OFF)

10
MODE SELECTION
The following screens show MANUAL, AUTO and OFF modes. To choose di󰀨erent modes press MODE/
OK button.
When the heater is in AUTO mode the temperature can be changed by pressing the +/- buttons. This
change will remain active until the next programme change or until midnight when the temperature will revert
to the preset value.
When the heater is in MANUAL mode use the +/- buttons to alter the set temperature.
CHARACTERISTICS
To assist with programming the LCD screen is backlit and will stay illuminated for approximately 10 seconds
after the last button is pressed.
When the heater is operational and the room temperature is lower than the set temperature the heating
symbol will be shown indicating that the heater is producing heat. When the room temperature equals or is
above the set temperature the heating symbol will not be present indicating the heater is not producing heat.
ADJUST PROGRAMMED TEMPERATURES
Adjusting the temperature in the following way will only a󰀨ect the temperatures used for programmed
modes.
To change these set up temperatures press the CONFIG button and the following screen appears:
When the temperature setup icon starts ashing, press MODE/OK button to scroll through each
temperature mode.
Press the +/- buttons to change the temperature of each temperature mode then press OK button to conrm
and go to the next temperature.
To exit to the temperature setting screen press CONFIG button.

11
SETTING PROGRAMME AND CLOCK
To start programming press and hold CONFIG/PROG button for 3 seconds and the following screen will
appear:
Programming starts on Monday at 00:00 and is set by choosing the required Mode for each hour of the
week. Use the OK button to choose between Comfort , Economy or Frost Protection modes. On the screen,
programme hours will show two blocks for Comfort, one block for Economy and no blocks for frost protection.
After choosing the temperature mode press the +/- buttons to select the next hour to be programmed. When
a full day has been programmed the screen moves to the next day. This is signied by a number from 1 to 7
in the top left side of the screen.
Once each day of the week has been programmed the clock must be set.
Once you have programmed 23:00 on day 7, the heater will automatically enter the time setting screen.
To select the day of the week (1=Mon, 7=Sun) press the +/- buttons and conrm with the OK button. Next
select the hour and conrm with OK button and then select the minutes and conrm pressing OK button once
more.
KEYPAD LOCKING (ANTI-TAMPER)
The keypad can be locked to prevent any unauthorised person (children, people in public places, nurseries,
o󰀩ces, hotels etc.) altering the settings of the heater. To lock the keypad press and hold the + and – buttons
at the same time for 3 seconds until “Lock” appears on the screen.
Once set, any button presses will be ignored and “Lock” will be displayed on the screen.
To unlock keyboard, once again press and hold + and - for 3 seconds until the word ‘Lock’ disappears.
ADVANCED SETTINGS
To enter the advanced settings mode, press CONFIG button while the heater is in one of the main modes
(OFF, AUTO, MANUAL). The following window will appear:
Now press the CONFIG button for 5 seconds and C1 appears on the screen.
To select one of the advanced settings (C1 to C6) use the +/- buttons keys and choose the required mode
by pressing OK button. The advanced settings are:
1. C1-> Choose ºF or ºC
2. C2-> Choose Type of Control
3. C3-> Temperature Compensation
4. C4-> Firmware Version
5. C5-> Open Window Detection
6. C6-> Eco-Start

12
Degrees Fahrenheit or Celsius (C1)
Select ºC or ºF with the +/- buttons and conrm with OK button.
Type of Control (C2)
This advanced setting shows the type of control currently used. There are 5 types of control: PID, hysteresis
of 0.25ºC, hysteresis of 0.35ºC, hysteresis of 0.50ºC and hysteresis of 0.75ºC.
To change the type of control press +/-. Conrm with the OK button.
The screens shown are:
Temperature Compensation (C3)
In this mode the display will alternate between the temperature compensation (o󰀨set) and the measured
temperature with the o󰀨set applied. Alter the o󰀨set with the +/- buttons and conrm with the OK button.
Temperature compensation can be adjusted up to +/- 3ºC.
Firmware Version (C4)
It shows internal software installed in the electronics.

13
Open Window detection (C5)
In order to save energy, if a window opens and causes a sudden drop in temperature the heater will stop
heating.
By default this function is deactivated. To change the status of the function, press the +/- button and then
press the OK button to conrm.
This function detects a temperature drop of 0.6ºC every minute over a period 4 minutes.
If the heater is heating, it will be disconnected for 30 minutes and shows the Open Window icon on the
display.
The heater will restore normal function in any of these situations:
• After 30 minutes
• If the temperature increases by 0.2ºC within 1 minute from the point of activation.
• Pressing any button on the Heater
Eco-Start (C6)
With this feature activated the heater will learn what time it should switch on to achieve the required room
temperature at a particular time.
The heater will monitor the room temperature over 10 days to establish how quickly the room reaches
temperature and uses this information to switch the heater on at the correct time.
By reaching the required temperature at the set time and not before, energy use and running costs are
reduced.
By default this function is deactivated.
To change the status of the function, press the +/- button and then press the OK button to conrm.
If this function is active then will be shown on the program screen.
This function doesn’t work in MANUAL mode, it only works in the PROGRAM mode.
If the heater is reset, all previous Eco-Start data will be deleted.
HEATER RESET
Resetting the heater will return all settings to the factory defaults and will also delete any stored programming
and temperature data.
To activate the RESET feature press the OK button and the CONFIG button together for 10 seconds. The
following screen will appear:
To conrm the reset, press the OK button again, to cancel the RESET press any other button.

14
Models
Avant
DGP
350
Avant
DGP
500
Avant
DGP
750
Avant
DGP
1000
Avant
DGP
1250
Avant
DGP
1500
Avant
DGP
1800
Heat output
Nominal heat output (Pnom)0.35kW 0.5 kW 0.75 kW 1.0 kW 1.25 kW 1.5 kW 1.8 kW
Maximum continuous heat output
(Pmax,c)0.35kW 0.5 kW 0.75 kW 1.0 kW 1.25 kW 1.5 kW 1.8 kW
Auxiliary electricity consumption
At nominal heat output (elmax)0.00037
kW
0.00037
kW
0.00037
kW
0.00037
kW
0.00037
kW
0.00037
kW
0.00037
kW
At minimum heat output (elmin)0.00037
kW
0.00037
kW
0.00037
kW
0.00037
kW
0.00037
kW
0.00037
kW
0.00037
kW
In standby mode (elSB)0.00037
kW
0.00037
kW
0.00037
kW
0.00037
kW
0.00037
kW
0.00037
kW
0.00037
kW
Type of heat output/room
temperature control: Electronic room temperature control plus week timer
Other control options: Room temperature control, with open window detection.
With adaptive start control.
Heattend Products Ltd,
https://www.heattend.co.uk/
Email: [email protected]
Default Values
• Working Mode: OFF
• Comfort Temp : 19ºC
• Economy Temp : 17ºC
• Frost Protection Temp : 5ºC
• Manual Mode Temp: 19ºC
• Temperature Compensation: 0ºC
• Temperature Units ºC
• Control Type: PID
• Default Programme: All Economy
• Open Window Detection OFF.
• Eco-Start OFF

15
Ducasa Avant DGP
QUICK GUIDE TO MANUAL PROGRAMMING
The Avant DGP radiator is programmed by using heating ‘modes’.
The modes are set for each hour of the week, starting from midnight on Sunday
The days are numbered 1 to 7, with 1 being Monday and 7 being Sunday
The ‘modes’ are:
Comfort Economy Frost Protection
There are 3 steps to programming your heater;
1.Programming the Modes 2.Setting the Clock 3.Setting the Temperatures
Programming the Modes
Press Prog / Cong for 3 Seconds
Press OK to choose the mode and ‘+’ to conrm for each hour of each day
If you make a mistake press ‘-’ to go back
When you are happy the modes are correct press to move onto setting the clock
Setting the Clock
Use +/- to select the current day, 1 =Mon 7=Sun
then press OK
Use +/- to set the hour
then press OK
Use +/- to set the minute
When you are happy the clock is correct press to move onto setting the temperatures
Setting the Mode Temperatures
Use + / - to select then press OK
Use +/- to set the comfort temperature then press OK
Use +I- to set the Economy temperature then press OK
Use +I- to set the Frost Protection temperature then press
Press OK until is shown on screen
Programming is complete
Notes & Tips:
When the radiator is running in Auto the set temperature can be changed by pressing +/-
At the next programmed mode change, the radiator will return to the pre-set temperature
lt can be useful to write down the times and modes you want before starting to
programme the radiator
The screen backlight switches of after 10 seconds and the radiator exits programme mode.
If this happens you will need to press Prog / Cong for 3 seconds and re-enter your modes.
Copyright Heattend Products Ltd 2018

16
MAINTENANCE AND CARE
Ducasa radiators require very little maintenance.
The surfaces of the radiator must not be cleaned with an abrasive product or those containing granular
substances.
We recommend regular cleaning with PH neutral products.
In order to clean the radiator, it is recommended that the electric power is switched o󰀨.
GUARANTEE
Your appliance is guaranteed for 10 years against leakage and 2 years on electric and electronic
components from the date of purchase – during this period we will repair or exchange, at our discretion, any
faulty or defective parts providing the appliance has been used in accordance with the operating & installation
instructions and has not been misused or mistreated in any way.
Any unauthorised repair or attempted repair will invalidate the guarantee.
This guarantee is additional to your statutory rights.
In the unlikely event of a problem with your appliance please contact your supplier.
CORRECT DISPOSAL OF THIS PRODUCT
(Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate
collection systems)
This marking shown on the product or its literature, indicates that it should not be
disposed of with other household wastes at the end of its working life.
To prevent possible harm to the environment or human health from uncontrolled waste
disposal, please separate this from other types of wastes and recycle it responsibly to
promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local
government o󰀩ce, for details of where and how they can take this item for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract.
This product should not be mixed with other commercial wastes for disposal.
UK Distributor of Ducasa Products:
Heattend Products Ltd
Web: www.heattend.co.uk
Email: [email protected]