Ducasa Richmond DPL 10 Operating instructions

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ADVANCED ELECTRIC HEATING
Richmond DPL & DP
Low Level & Full Height Thermal Electric Radiator
Installation and Operation Guide
Type Wattage No. of Fins Size (WxHxD) (mm) Net Weight (kg)
DPL 10 950 10 865 340 96 12.8
DPL 15 1425 15 1265 340 96 19.2
DP 450 450 3 310 575 96 6.1
DP 600 600 4 390 575 96 8.1
DP 900 900 6 550 575 96 11.8
DP 1200 1200 8 710 575 96 15.7
DP 1500 1500 10 870 575 96 19.3
DP 1800 1800 12 1030 575 96 25.7
Models
instruction manual Richmond 2018_v19 20220504
E1400226

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Installation
Main Principles
This appliance must be connected to a 230V 50Hz power supply. This appliance must be
connected to a switched fused spur or a plug. Main installation must be provided by an omni-
polar device where the distance between contacts must be a minimum of 3mm.
Power Cord Wires = Neutral (Grey or Blue)
Live (Brown)
Pilot-Wire (Black)
NOTE: This product is double insulated and does not require an earth cable. Pilot wire is
only required if using with an optional central pilot wire controller.
IF PILOT WIRE IS NOT REQUIRED INSULATE BLACK CABLE TO ENSURE IT DOES
NOT COME INTO CONTACT WITH ANY OTHER WIRES OR TERMINALS.
The replacement of the power cable, if necessary, should be completed by a qualied
electrician authorised by the importer.
Precautions to be Taken
The radiator must be placed far from any inammable material and should not be used by
unsupervised children.
The radiator should never be covered by clothes, other materials or objects. It
should never be placed in enclosed spaces or areas which might prevent the free
circulation of air around the radiator.
Important Safety Information
Whilst in operation, the appliance must not be covered to avoid over-heating. If the appliance
is covered and the safety over-heat switch is activated, the element will need replacing. This
is not covered by the warranty.
This appliance is a Class 2 double insulated appliance and should not be used or connected
in the protected area of the bathroom or kitchen. The appliance should be placed at a
distance that makes it impossible for a person taking a bath or shower to touch the switches
and thermostat unit.
Do not place the radiator under a power socket.
Should the appliance have to be repaired in the rst instance please contact the supplier of
the radiator.
The minimum distance needed to allow air circulation is 150mm.
This unit contains a precise amount of synthetic heating uid inside the ns which must only
be opened by the manufacturer.

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The standard rules about recycling and removal of synthetic heating uid should be followed
once the appliance is no longer in use.
Children of less than 3 years should be kept away unless continuously supervised.
Children aged from 3 years and less than 8 years shall only switch on/o󰀨 the appliance
provided that it has been placed or installed in its intended normal operating position and
they have been given supervision or instruction concerning use of the applince in a safe way
and understand the hazards involved.
Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the
appliance or perform user maintenance.
CAUTION — Some parts of this product can become very hot and cause burns. Particular
attention has to be given where children and vulnerable people are present.

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Directions for the Installer
Installation should only be completed by a qualied professional.
Electric Power
The electrical circuits within your house should be of the correct type and size for the appliance
wattage.
We recommend that the fused spur outlet is placed 10cm to the right of the appliance and 15cm
from the oor.
The appliance is supplied with approximately 1.5m of power cable without a plug. The electrical circuit
should be isolated by means of an omni-polar cutting system either by a switch or magnetothermic
protecting device.
Main Components
The Richmond DPL body consists of special cast aluminium ns, specically designed to ensure
a maximum rate of heat di󰀨usion, the air circulation channels providing a very e󰀨ective convection
e󰀨ect.
The aluminium body contains a special heat conducting uid, lled inside the ns with a unique
procedure assuring a bubble-free content for a total uniform and silent delivery of heat.
Fitting the Appliance
The appliance should be hung as close as possible to the coolest wall in the room, however it is not
recommended to place it on a wall that is not properly insulated – if this is the case, the part of the
wall behind the unit should be insulated.
In a bathroom, the appliance must be placed within the protected zone and should not be reachable,
directly or indirectly by a person in the shower or bath.
The appliance should, by no means, be placed under a connecting plug.
To hang the radiator, place the radiator on the oor in the position it is to be installed. Locate the
bracket above the radiator with the point on the bracket being between the rst and second element
on both sides (gure 1.a). For radiators with more than 9 elements, the bracket should be placed
between the second and third element (gure 1.b).
Figure 1.a Figure 1.b

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Mark the appropriate location and x the brackets in place with the supplied plugs and screws,
ensuring the brackets are installed in the correct position (gure 2).
Figure 2
Once the brackets have been installed the radiator can be hung from the supports (gure 3). To
lock the radiators in place press on the ratchet and turn until a click is heard (gure 4).
Figure 3
Figure 4 Unlocked Locked

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Operation
The room temperature is controlled by the electronic thermostat in the control end located on the
side of the appliance. The thermostat has a precision of ±0.3ºC.
Controller: Buttons and Symbols
Switching On
Once power has been supplied to the radiator it will initially be in the standby mode.
Setting the Clock
1. In the Stand-by mode press and hold the time button for more than 3 seconds.
2. Press the + or - button to until Time is shown on the screen, then press the Mode button
3. Select the current day of the week by using either the + or - button, then press the Mode
button to validate
4. Use either the + or – button to select the hour and then press the Mode button to
validate. Repeat this process for the minutes.
Once you have pressed the Mode button after selecting the minutes you will return to the Stand-by
screen.
stand by Time Function
ON / stand by
‘button’ Mode ‘button’
+ ‘button’
- ‘button’
Programs
Programming
blocks
week days
Time ‘button’
ECO ‘button’
Main modes:
standby
time
Frost protection
Eco
Comfort
Pilot wire Heating indicator

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Mode Change
Press the Mode button to change between the mode screens shown below:
Pilot Wire
When in the pilot wire mode and if connected to a separate central pilot wire controller the appliance
can receive four type of control signal:
1. Comfort (required temperature set by the user)
2. Economy (xed at 3.5ºC less than comfort)
3. Frost Protection (7ºC)
4. Stand-by
Comfort Temperature Setting
Press the Mode button until comfort is selected, then press the + or - to adjust the temperature.
Pressing either button continuously for more than 5 seconds will change the temperature rapidly.
The temperature ranges between 7ºC and 32ºC.
Economy Temperature Setting
Press the Mode button until economy is selected, then press the + or - to adjust the temperature.
Pressing either button continuously for more than 5 seconds will allow the value to change rapidly.
Frost Protection Setting
Press the Mode button until frost protection is selected. This will maintain the room temperature at
7ºC.
2-Hour Boost
This mode will force continued heating for 2 hours independent of room temperature, after this time
the radiator will enter the standby mode automatically. When the radiator is turned on again it will
enter the programme mode.
ECO Mode
This mode is set 3°C lower than the current mode temperature regardless of other radiator settings.
This mode only works in Pilot Wire, Comfort, Economy and Programme.
To activate / deactivate the function, press the dedicated [ECO] button.
Pilot wire Comfort Economy
Frost Protection Programme 2hr Boost ECO mode

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Programme Mode
The programme mode has three programs which can be amended by the user (P1, P2, P3).
To select a programme, press the mode until the Programme mode is selected. Then press the
time button to select either P1, P2 or P3.
To edit a programme:
1. Press and hold the time button for more than 3 seconds and then 00:00 will be shown
on the display.
2. Use the + and – buttons to programme whether the radiator is programmed as either
Comfort (+) or Economy (-) for each hour. The current hour being programmed will be
shown on the display.
3. Once you have programmed day 1 and are satised with the programme, press the Mode
button to move to the next day. When you press the Mode button the programme from
day 1 will be automatically copied to day 2.
4. Repeat steps 2 and 3 for the rest of week.
Keypad Lock
To lock the keypad press the mode button and hold for 3 seconds. A padlock symbol will
appear on the screen to signify it being locked.
To unlock the keypad press the mode button and hold for 3 seconds again – the padlock symbol
will disappear.
Responsive Consumption Display (Eco-Bar)
up to 20.5ºC - Low consumption: the radiator is set optimally.
from 21ºC to 23.5ºC - Medium consumption: it is advisable to save energy consumption
by reducing the temperature setting.
from 24ºC - Max consumption: indicates the appliance is using maximum energy.
red
orange
green
red
orange
green
red
orange
green

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Programming – Quick Guide
in Stand by mode , press
and hold Time button
Chose Time using -/+
buttons and select with
Mode button.
Day starts blinking.
Chose week day (1-7) -/+
, conrm pressing Mode
button
Select Hour -/+
corm pressing Mode
button
Select Minutes -/+
corm pressing Mode
button
Press until clock
appears on display.
Press Time button to
Select P1, P2 or P3.
Hold Time button to
modify selected program
Press + to add Comfort
period, press - to add
Eco periods. Active hour
appears on display number
Conrm and change to
next day pressing Mode
button.
Setting of the day will be
stored for next day.
Setting Time
Setting Programme

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Functions Menu
Once power has been supplied to the radiator it will initially be in the standby mode.
Setting Functions
1. In the Stand-by mode press and hold the time button for more than 3 seconds.
2. Press the + or - button to select Time or Function, press mode to chose Function.
3. First choice is Open Window Detection, with buttons + or - , chose ON or OFF to activate
this function, press mode to validate.
4. Second choice is ASC (Adaptive Start Control), with buttons + or - , chose ON or OFF to
activate this function, press mode to validate.
Adaptive Start Control ASC (Eco-Start)
With this feature activated the radiator will learn what time it should switch on to
achieve the required room temperature at a particular time.
The heater will monitor the room temperature over 10 days to establish how
quickly the room reaches temperature and uses this information to switch the
heater on at the correct time.
By reaching the required temperature at the set time and not before, energy use
and running costs are reduced.
Open Window Detection
The “Open Window Detection” function enables detecting of an open window by
sensing a sudden decrease of the temperature in the room. In such a case, the
device deactivates the heating element for a maximum of 30 minutes, at which
point the radiator will resume to operate in the previously set state.
When this function is enabled, the “Open Window” icon is shown on the display.
When the device detects that the window is potentially opened, the “Open
Window” icon starts blinking.
stand by Function

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The Remote Control (Optional)
General Description
The remote control communicates with the radiator using infra-red signal from a maximum distance
of 10m from the appliance and requires 2x AAA batteries.
Setting the Time
Once the batteries have been installed the LCD screen will display all symbols for 3 second after
which the date and time need to be set.
1. Set the day using the + or – button and press the mode button to accept.
2. Next set the hour using the + or – button and the mode button to accept again.
3. Set the minutes with the + or – button at which point pressing the mode button will accept
the nal change and the remote will go into stand-by mode.
Selecting the Operation Mode
The operation mode can be selected using the mode button; these are the same as those on the
radiator and have the same function unless specied below.
Comfort and Economy Temperature Setting
To set the temperature for both the comfort and economy modes; select the desired mode using the
mode button and set the temperature using the + or – buttons. The economy temperature can never
be set higher than the comfort temperature.
Programme Mode
To set the user programme press the time button and the current day will ash. Accept the day, hour
and minutes using the mode button, after which the user programme can be selected in the same
method as completed on the radiator control end.
ECO mode
The “ECO” function can be used to reduce the electric consumption when the room is not occupied
for a certain period.
To enable the function, press the dedicated [ECO] button. Every temperature previously set is
lowered by 3°C. The “ECO” icon is shown on the display.
To disable this function, press again the [ECO] button.
Time
Temperature IR
transmision
Operating
Mode
Day of the
week
Programme
‘-’ Button ‘+’ Button
ECO Button
Time Button Mode Button
ON / Stand-by
2hr boost
Button

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IR Transmission
Any alterations made using the remote control will be sent to the radiator via an IR signal after 1
second of inactivity. This can be seen by the IR transmission symbol ashing in the top right hand
corner.
Keypad lock
This function allows the user to lock the keypad on the remote to avoid inadvertent changes. It also
locks all the buttons apart from the standby button. To enable the Keypad lock function, press both
the mode and + buttons together for 3 seconds. To disable the function, repeat the same procedure.
OPEN WINDOW DETECTION FUNCTION
To enable the “open window detection” function, press both the ECO and - buttons together for 3
seconds.
To disable the function, repeat the same procedure.
2-Hour Boost
This mode will force continued heating for 2 hours independent of room temperature, after this time
the radiator will return to the previously operated mode.
To activate press the 2-Hour Boost button, 2H will now be shown on the display of both the radiator
and the remote. To cancel press the 2-Hour Boost button.
Low Battery Warning
When the battery level is low, the correspondent icon will appear on the display. Replace the batteries
as soon as possible.

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Ducasa Single Zone Remote Programming
Quick View Instructions
Make sure remote shows a symbol in between the 2 lines, above the clock. If not press
First set the date and time by pressing
Use +/- to select the day (1=Monday, 7=Sunday)
then press
Use +/- to select the hour then press
Use +/- to select minute then press
To change Comfort and
Economy temperatures
Sending program to heater
Press until Comfort ( ) is
shown & then set temperature
using +/- then press
Set Economy ( ) temperature
using +/- then press until is
shown on remote.
Press to turn remote to
Standby.
Point remote at the heater & then
press
Once the screen ashes, your
program has been transmitted to
heater & heater running program
You select the mode required for
each hour of the day starting from
midnight Monday
You will choose from either
Comfort ( ) by pressing + or
Economy ( ) by pressing –
Repeat for every hour of the day
Once satised with programme for
day 1 press
Repeat previous 4 steps for the
next 6 days
To change a program
Press and then press
3 times
To create a program
Standby
Time/Program
Comfort
Economy
Mode/OK
© Heattend Products Ltd 2018

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Models DPL
10
DPL
15
DP
450
DP
600
DP
900
DP
1200
DP
1500
DP
1800
Heat output
Nominal heat output (Pnom)0.95kW 1.42kW 0.45kW 0.6kW 0.9kW 1.2kW 1.5kW 1.8kW
Maximum continuous heat output
(Pmax,c)0.95kW 1.42kW 0.45kW 0.6kW 0.9kW 1.2kW 1.5kW 1.8kW
Auxiliary electricity consumption
At nominal heat output (elmax)0.00076
kW
0.00076
kW
0.00076
kW
0.00076
kW
0.00076
kW
0.00076
kW
0.00076
kW
0.00076
kW
At minimum heat output (elmin)N/A N/A N/A N/A N/A N/A N/A N/A
In standby mode (elSB)0.00035
kW
0.00035
kW
0.00035
kW
0.00035
kW
0.00035
kW
0.00035
kW
0.00035
kW
0.00035
kW
Type of heat output/room
temperature control: Electronic room temperature control plus week timer
Other control options: Room temperature control, with open window detection
With adaptive start control,
With working time limitation.
Heattend Products Ltd,
https://www.heattend.co.uk/
Email: [email protected]
LoT 20 Table

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ADVANCED ELECTRIC HEATING
MAINTENANCE AND CARE
Ducasa radiators require very little maintenance.
The surfaces of the radiator must not be cleaned with an abrasive product or those containing granular substances.
We recommend regular cleaning with PH neutral products.
In order to clean the radiator, it is recommended that the electric power is switched o󰀨.
Guarantee
Your appliance is guaranteed for 10 years against leakage and 2 years on electric and electronic components from the
date of purchase – during this period we will repair or exchange, at our discretion, any faulty or defective parts providing
the appliance has been used in accordance with the operating & installation instructions and has not been misused or
mistreated in any way.
Any unauthorised repair or attempted repair will invalidate the guarantee.
This guarantee is additional to your statutory rights.
In the unlikely event of a problem with your appliance please contact your supplier.
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate collection systems)
This marking shown on the product or its literature, indicates that it should not be disposed of
with other household wastes at the end of its working life.
To prevent possible harm to the environment or human health from uncontrolled waste
disposal, please separate this from other types of wastes and recycle it responsibly to promote
the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government o󰀩ce,
for details of where and how they can take this item for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product
should not be mixed with other commercial wastes for disposal.
UK Distributor of Ducasa Products:
Heattend Products Ltd
Web: www.heattend.co.uk
Email: [email protected]