Ducati MG-20 User manual
foldable e-bike
User manual | Manuale d'uso
Manuel d’utilisation | Benutzerhandbuch | Handleiding
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02
User manual
Contents Instructions translated from the original Italian.
assistance or to consult the general terms of the warranty, please contact your
dealer or visit website www.ducatiurbanemobility.com
English
foldable e-bike
03
Contents
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
Introduction
Warnings on use and safety
Packing list
Product overview
Technical data sheet
Assembly
Display
Storage, maintenance and cleaning
Connections diagram
Troubleshooting
Liability and general terms of warranty
Information on disposal
04
1. Introduction
Overview
(EPAC).
Before using the bike for the first time, it is essential that users read, understand and
strictly observe the requirements outlined below.
M.T. Distribution shall not be liable for any damages caused and is in no way responsible
- the item is used incorrectly or in a manner that does not comply with the instructions of
the user guide;
components.
In the interest of technological development, the manufacturer reserves the right to
modify the product in question without prior notice and without automatically updating
please visit www.ducatiurbanemobility.com
Check and observe the highway code and local road regulations in force for cyclists on any
restrictions for riders, who may use the product, and on the use of this type of product.
To identify the safety messages in the manual, the following warning symbols will
electrically power assisted cycle is used correctly and safely.
This highlights the rules which should be observed to avoid damaging the EPAC and/or
prevent potentially dangerous situations from arising.
CAUTION
Highlights the presence of hazards causing residual risks, which the user must be aware
DANGER
05
Even if you are already familiar with the use of an electrically power assisted cycle, the
instructions given below must be followed and the general guidelines for operating a
motorised vehicle must also be observed.
serious injury which could occur when first using it. Contact your dealer for advice on how
to use the bike correctly or indications on contacting a suitable training organisation.
The company assumes no direct or indirect responsibility arising from misuse of the
bike, failure to comply with both the highway code and the instructions in the manual,
accidents or disputes caused by failure to comply with regulations or illegal actions.
This product must be used for recreational purposes. It cannot be used by more than one
Do not modify the intended use of the vehicle in any way. The item is not suitable for
The A-weighted emission sound pressure level at the rider’s ear is less than 70 dB(A).
All users must have read and understood the instructions and information outlined in the
manual.
with assembly or adjustments occur, do not ride the vehicle and contact your dealer or
visit www.ducatiurbanemobility.com
Despite the application of safety devices, to ensure safe use of the electrically power
Always maintain concentration while riding and do not underestimate the residual risks
connected with use of the electrically power assisted cycle.
CAUTION
CAUTION
06
The rider is required to use the electrically power assisted cycle with utmost diligence and
in full compliance with the road regulations and all cycling rules in force in the country of
use.
to injury caused by infractions or inappropriate actions taken towards other vehicles,
obstacles or persons. Misuse of the item or non-compliance with the instructions
provided in this manual may cause severe injury.
Riders must also ensure that the electrically power assisted cycle is kept clean, in
which are their responsibility, as well as preserve all the documentation about product
maintenance.
Riders must carefully assess any weather conditions which could make it potentially
dangerous to use the electrically power assisted cycle.
This product is a vehicle, therefore, the faster is it goes, the longer the braking distance
required. We, therefore, recommend moderating your speed and maintaining an
adequate braking distance if you are riding in adverse weather conditions and/ or heavy
The braking distance increases on wet, slippery, muddy or icy roads and the tyre grip
decreases significantly with the risk of the wheels skidding and loss of balance compared
to dry roads.
It is, therefore, essential to ride the bike with greater care, maintain a suitable speed and
safety distance from other vehicles or pedestrians.
Take extra care when riding on unfamiliar roads.
For your safety, we recommend wearing suitable protective equipment (helmet, knee
and elbow pads) to protect yourself from any falls or injuries while riding the bike. When
allowing others to use the bike, ensure that the rider wears the safety equipment and
explain how to operate the vehicle. To avoid injury, do not allow other persons to use the
item if they do not know how to use it.
Wear shoes before using the item.
The bike has been designed to allow the load of a maximum overall weight (rider and any
load being carried) that does not exceed the value indicated in the product data sheet.
the recommended weight to avoid the risk of damaging the integrity of the structural
and electronic components of the bike.
The electrically power assisted cycle (EPAC), as specified in the provisions of the current
only.
CAUTION
07
and their installation and assembly on the electrically power assisted cycle based on its
by the luggage rack supplied, if present).
The user is also responsible for the provision and installation of devices used for the
etc.) in compliance with the legally approved and authorised provisions in the country of
unsuitable, thus compromising correct operation and safety conditions during use.
For information on the supply and installation of equipment deemed suitable for the
bike, please contact your authorised dealer or specialised operators.
• The electrically power assisted cycle can only be used by adults and skilled teenagers.
• Do not take alcohol or drugs before riding the electrically power assisted cycle.
• This electrically power assisted cycle model is designed and built for outdoor use on
public roads or cycle tracks.
•
with respect to those for which it has been designed.
•
• Ride with both hands on the handlebars.
•
are working properly.
•
• Supervise children to make sure they do not play with the product.
• Remove any sharp edges caused by misuse, breakage or damage to the item.
CAUTION
08
•
down and signal your presence to avoid frightening them when arriving from behind.
• Assemble the item correctly.
How to use
is activated only when the pedals are turned.
assists them so they work less hard by enabling the electrical and electronic components
electronics (control unit).
made by the rider when pedalling based on the real-time reading of values detected by a
series of pedal-assist sensors. These sensors are positioned on the outside of the frame
or inside the components themselves and are based on the control parameters entered
by the user via the handlebar controls (Display).
In accordance with the provisions of European Directive 2002/24/EC, the electric motor
supplied with the electrically power assisted cycle, is only activated to assist the user
when pedalling and will be disabled upon reaching a speed of 25 km/h.
The electrically power assisted cycle has been designed and manufactured to be ridden
that is suitable for the specific technical and structural features of the bike.
Any changes to its construction may compromise the behaviour, safety and stability of
the electrically power assisted cycle and may cause an accident.
Any other types of use, or any extensions of use beyond the one intended, do not
disclaims all liability for any resulting damage.
therefore, the relevant distance data estimated in km, may vary significantly depending
the mechanical and electrical conditions of the product (tyre pressure and wear,
conditions).
Before each use, carefully check that the brakes are working correctly and are not worn;
CAUTION
09
Regularly check that the tightness of the various elements secured by bolts. The nuts
be periodically checked and tightened.
and components may react to wear or stress fatigue in a variety of ways. If the useful life
of a component is exceeded, it could break unexpectedly and injure the user. Any cracks,
scratches or changes in colour in areas subject to high levels of stress indicate that the
life of the component has been reached and must be replaced.
The maximum allowed legal speed is 25km/h.
The control unit has been configured to prevent any change to the maximum speed
Any changes to the control unit which have not been authorised by the manufacturer will
• The electrically power assisted cycle can be used outdoors providing there are no
adverse weather conditions (rain, hail, snow, strong wind, etc.).
•
•
•
any holes or dips, free of obstacles and oil stains.
that the route and controls of the electrically power assisted cycle can be viewed correctly
(recommended lighting 300 to 500 lux).
CAUTION
CAUTION
Ride at a speed and behave in keeping with your ability; never use the electrically power
assisted cycle over 25Km/h as this could cause serious damage and injury to yourself or
other people.
DANGER
10
Use the electrically power assisted cycle for uses other than the ones for which it has
been manufactured.
Use the electrically power assisted cycle under the influence of alcohol or drugs.
Use the electrically power assisted cycle in areas at a risk of fire, explosions or in places
with a corrosive and/or chemically active atmosphere.
Use the electrically power assisted cycle in adverse weather conditions (heavy rain, hail,
snow, strong wind, etc.).
Use the electrically power assisted cycle in poorly lit areas.
Ride across or remain on uneven or rough ground (bumpy roads with potholes,
depressions, obstacles, etc.) to avoid the risk of falls and injury to the rider and damage
to the bike.
Smoke or use open flames near the charging area.
Allow the electric and electronic components of the electrically power assisted cycle to
come into contact with water or other liquids.
If any manufacturing defects occur or if any unusual noises or faults are detected, do not
use the bike and contact your dealer or visit the www.ducatiurbanemobility.com website
other components installed on the bike, such as the warning and identification plates.
DANGER
The actions described below, which obviously cannot cover the entire range of potential
possibilities of “poor use” of the electrically power assisted cycle, are to be considered
strictly prohibited.
11
• Pre-assembled DUCATI MG-20 E-BIKE
•
• Front mudguard (fig.B)
• Rear mudguard (fig.C)
• Rechargeable LED rear light (fig.D)
•
•
• Allen wrench 4mm
•
fig.A
fig.B
fig.D
fig.C
fig.E
12
4. Product overview
1. Saddle
2. Seat post
3. Seat post clamp
5. Rear mudguard
6. Rear tyre
7. Rear wheel
8. Rear brake caliper (opposite side)
9. Rear brake rotor (opposite side)
10. Motor
12. Rear derailleur
13. Kickstand (opposite side)
14. Chain
15. Chainring
16. Crank arm
17. Pedal
18. PAS – cadence sensor (opposite side)
19. Front mudguard
19 2118 20
23
24
25
26
36
37
27
29
30
31
28
22
14 15 16 171312
6
7
8
9
11
10
2
3
54
1
32
33
34
35
38
20. Front tyre
21. Front wheel
22. Front brake caliper (opposite side)
23. Front brake rotor (opposite side)
24. Fork
25. LED front light
26. Handlebar stem lock/unlock lever
27. Handlebar stem
28. Stem
29. Handlebar
30. Rear wheel brake lever (right side)
32. LCD Display
33. Bell
opening/closing mechanism
36. Rear reflector
37. Rechargeable LED rear light
38. Frame serial number
13
Wheels
Lights
Fork
Display
Drivetrain
E-bike dimensions
Packaging dimensions
Frame
Full speed
Maximum load capacity (rider and load)
Brake system
Motor
E-bike weight
20" - 6 spokes black rim, Magnesium Pressure Casting
LED front
2.0 kg
hard fork, Magnesium Pressure Casting
18.5 kg
Li-Ion 36V, 10.5Ah, 378Wh integrated into the frame and removable
1520 x 580 x 1070 mm
830 x 420 x 665 mm
4/5 h
foldable, Magnesium Pressure Casting
25 km/h
100 kg
mechanical 6 speeds (1x6) - rear derailleur
36V, 250W, IP54, rear wheel hub
20.5 kg
14
Carefully remove the bike from the packaging* and remove the protective material taking
components.
*The bike must be removed from the packaging by two adults to ensure that it is not damaged and avoid the risk
of injury and/or crushing.
turn the lever of the frame opening/closing mechanism (A) in the direction of the front
push the lever ensuring its tightening through the relative lock device.
C
B
A D
15
(E) in the lowered position and then tighten it by acting on the lock/release lever, turning
it towards the handlebar stem.
Position the handlebars stem frontally, aligning it with the frame and front wheel by
turning the relative fastening screws to the handlebar stem (fig.A).
E F
possible, by turning the lever downwards, to unlock and fold it.
fig.A
16
the four fixing screws of the front panel on the end of the handlebars stem (fig.B) by
turning them anticlockwise until they can be removed (fig.C).
Place the handlebars centrally in the dedicated housing on the handlebars stem body
(fig.D) and position the previously removed handlebars stem front panel in its original
screws to set the desired handlebars positioning.
Complete the installation of the handlebars by tightening the screws in the sequence
indicated until they are fully tightened (fig.E).
fig.B
fig.D
fig.C
fig.E
23
1 4
17
It is strictly forbidden to remove the seat post from the seat tube of the frame beyond
on the cycle (frame and/or seat post) and run into serious injuries.
The seat post is deemed to be correctly and safely positioned inside the seat tube of
DANGER
USB charging cable, can be installed on the seat post and manually activated and/or
Front mudguard Rear mudguard
correctly, secure the seat post firmly using the special clamping device (seat post clamp)
on the frame.
Loosen the quick-clamping seat post clamping mechanism (quick-release seat post
collar), which secures the seat post to the frame's seat tube, allowing the seat post to be
to make sure that the saddle is aligned with the centre line of the bike frame.
Complete the operation by tightening the seat post collar to ensure that the seat post is
secured to the frame's seat tube.
18
Remove the pedal on the right side of the cycle using a 15mm wrench, turning it anti-
clockwise (turn in the direction of the rear wheel).
(turn in the direction of the rear wheel).
corresponding crank arm on the right side of the bike and screwing it clockwise (turn it
towards the front wheel) until it is tightened using a 15mm fixed wrench.
front wheel) until it is tightened using a 15mm fixed wrench.
Pedal opening Pedal closure
Grip the pedal body and turn it
outwards. Press the pedal towards the crank
arm and turn it inwards.
2
1
The product includes the exclusive supply of 2 wrenches uniquely associated with the key lock
Keep the keys in a safe place, taking care not to lose them as it would then not be possible to
CAUTION
19
If, during assembly and commissioning, you should encounter factory defects, unclear
assisted cycle and contact your authorised dealer’s Service Centre or visit the website
www.ducatiurbanemobility.com/assistance/
CAUTION
need to be periodically checked and tightened.
The values of the recommended tightening torques for fastening the specific
components present on the product can be identified in correspondence with the relative
elements.
A correct tightening torque (screws, bolts, nuts) is essential for safety. If not enough
force is applied, the seal is not ensured. An excessive force can damage the threads or
cause elongation, deformation or breakage of the fixing device. In both cases, a wrong
tightening torque can cause losses of control and falls.
Where indicated, check that every screw is tightened to the specified torque.
order to ensure a safe fixing of components.
Verification of the correct tightening of the components through lever systems (quick
clamping mechanisms), regulated by acting on the clamping nut and not on the locking
lever of the mechanism, in the absence of technically precise indications of the relative
values, can take place by testing that the relative component being fastened is not
and by checking that the tightening lever has adequate resistance in the closing phase
(such as to leave a mark on the palm of the hand used to tighten the lever, so-called
“imprint on palm”)
adjustment nut.
CAUTION
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