Duraflame DFH-TH-21-EOR User manual

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Twin-Star International, Inc. Delray Beach, FL 33445
Made in China • Printed in China • Fabricado en China • Impreso en
China • Fabriqué en Chine • Imprimé en Chine
Español P.9
MODEL/ MODELO:
DFH-TH-21-EOR

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CONSUMER SAFETY INFORMATION
Warning: If the information in this manual is not followed exactly, an electric shock or fire may
result causing property damage, personal injury or loss of life.
Notice: Do not store or use gasoline or other flammable vapors and liquids in the vicinity of
this or any other appliance.
Notice: For Household use only.
Notice: Read all instructions before use.
Voltage Frequency Wattage (Max) Max. Amperage
120 V~ 60 Hz 1500W 12.5A
PRODUCT SPECIFICATIONS
SAFETY TERMS USED IN THIS MANUAL
Danger: Indicates an imminently hazardous situation, which if not avoided, will result in
death or serious injury.
Warning: Indicates a potentially hazardous situation, which, if not avoided, will result in death
or serious injury.
Caution: Indicates a potentially hazardous situation, which, if not avoided, could result in
death or serious injury.
Notice: Addresses practices not related to personal injury, such as product and/or property
damage.
For product warranty registration please visit:
www.tsicustomerservice.com
Before setting up this product please record the model number
and serial number of this product in the spaces below for
registration and warranty reference.
Heater Model Number Serial Number
PRODUCT REGISTRATION

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PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY BEFORE USING
THE APPLIANCE.
CAUTION - Fire, electric shock, physical injury and material damage hazards:
To use the appliance, always follow the instructions for assembly, use and maintenance as
well as usage cautions:
1. WARNING : IN ORDER TO AVOID OVERHEATING, DO NOT COVER THE HEATER WITH
ITEMS SUCH AS CLOTHING, BLANKETS, OR TOWELS. DO NOT PLACE THE HEATER NEXT
TO CURTAINS, NETTING, OR BLINDS.
2. Remove and safely discard any packaging material and promotional labels before using
the Heater for the first time.
3. To eliminate a choking hazard for young children, remove and safely discard the protective
cover fitted to the plug of this appliance.
4. Always operate the product from a power source of the same voltage, frequency and
rating as indicated on the product identification plate.
5. Check that the heater is not damaged and in good condition before operating.
6. Close supervision is necessary when the product is used by or near children or infirm
persons. Do not allow children to use it as a toy.
7. Children should be supervised to ensure they do not play with the appliance.
8. Do not operate any product with a damaged cord or plug, or after the product
malfunctions, or is dropped or appears damaged in any way. Return the complete product
to the place of purchase for inspection, repair or replacement.
9. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent
or similarly qualified persons in order to avoid a hazard.
10. This product should not be used in the immediate vicinity of water, such as bathtub,
washbowls, basins, showers or swimming pools, or near any vessels containing liquids
where the likelihood of immersion or splashing could occur.
11. Avoid touching the heater body whilst the heater is on. If the unit needs to be moved,
switch off and allow to cool, and only hold the heater by the handle provided.
12. This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless they
have been given supervision or instruction concerning use of the appliance by a person
responsible for their safety.
13. Always turn the unit off before unplugging the power cord. Ensure your hands are
completely dry when touching the unit in order to prevent electric shock.
14. Ensure the cord is fully extended before use and arrange it so that it does not come in
contact with any part of the heater.
15. Do not place the heater on bedding or on thick and long pile carpet/rugs where the
openings may be blocked.
16. Do not use the heater in areas such as garages; where petrol, paint or other flammable
substances are used or stored.
17. Do not use near or point the heater towards furniture, animals, curtains or other
flammable objects. Keep combustible materials such as furniture, bedding and curtains
etc at least 1 metre from the front, sides and rear of the heater.
IMPORTANT INSTRUCTIONS

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18. Do not place the cord under carpet or cover with throw rugs or furniture. Arrange the
cord so that it cannot be tripped over.
19. Switch off and unplug from the power outlet when not in use, before assembly or
disassembling parts and before cleaning. Remove by grasping the plug – do not pull on the
cord.
20. A common cause of overheating is deposits of fluff and dust entering the heater. Ensure
these deposits are removed regularly by unplugging the heater, allowing it to cool and
clean as described in the cleaning and maintenance section.
21. Ensure that no other high wattage appliances are plugged into the same power outlet as
the Heater, as an overload can occur.
22. Avoid the use of an extension cord, as the extension cord may overheat and cause a risk
of fire.
23. Do not use the appliance other than for its intended use.
24. Do not use outdoors. FOR INDOOR USE ONLY.
25. Do not leave the appliance unattended while switched on.
26. Do not place objects on the product or allow objects to obstruct the inlet or outlet
openings, or operate in close proximity to walls or curtains, etc. Do not cover the unit
when in operation.
27. Do not place in bathrooms, laundries or other ‘wet areas’ otherwise warranty will be
voided.
28. Do no locate the Heater immediately below a power outlet.
29. The use of attachments or accessories not recommended or sold by the manufacturer or
sold by the product distributor may cause personal or property hazards or injuries.
30. This product is intended for normal domestic/household use only.
31. Use this Heater as described in this manual. Any other uses not recommended by the
manufacturer, may cause fire, electric shock, or injury to persons and may void the
warranty.
32. CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out,
this appliance must not be supplied through an external switching device, such as a timer,
or connected to a circuit that is regularly switched on and off by the utility.
33. The installation of a residual current device (safety switch) is recommended to provide
additional safety protection when using electrical appliances. It is advisable that a safety
switch with a rated residual operating current not exceeding 30mA be installed in the
electrical circuit supplying the appliance. See your electrician for professional advice.
IMPORTANT INSTRUCTIONS
SAVE THESE INSTRUCTIONS

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PRODUCT FEATURES
Front view
Control Panel Remote control
Remote Control Position
Indicator Panel Handle
Back Frame
Back Net
Power cord
Sensor
Trim strip
Wind Outlet
Right Frame
Left Frame
Ornament
Base
Back view
Note: This Heater should only be operated a minimum distance of 50cm from walls or any other
objects. Position the heater in a way to optimize air flow, avoid placing the heater in corners and small
spaces.
27
+
+

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1. Carefully remove the heater from the plastic bag and carton.
2. Place the heater on a firm level surface.
3. Ensure the power switch is set to ‘Off’.
4. Insert the plug into a suitable power outlet and turn the pow¬¬¬er supply on.
5. Turn the power switch (located at the back of the heater) ‘On’. The heater is in standby mode.
6. Turn the heater ‘On’ by pressing the ON/OFF button on either the remote or control panel. The
heater will begin to operate in fan mode.
7. Press the POWER button once to operate in 750W mode, or twice to operate in 1500W.
8. To turn the heater ‘Off’ press the ON/OFF button. Please note: the unit will take approx 60
seconds to stop blowing out air. Turn the switch off at the back of the unit.
WARNING: Allow the heater to cool down for 30-60 seconds before switching on again and before
turning off at the power outlet. This will protect the inner parts.
The timer function can be used in any mode. The timer allows you to set the length of time from 1-8
hours. To use the timer, press the timer button. Each press of the button increases the time set by 1
hour. The amount of time set will be displayed on the unit, and will count down in 1 hour. If the timer
has been set for 8 hours (MAX amount of time) pressing the button once more will reset the Timer
Function.
1. Press the OSC button to turn the oscillation function ‘On’.
2. Press the OSC button again to turn the oscillation function ‘Off’.
OPERATION INSTRUCTIONS
TIMER FUNCTION
OSCILLATION
OVERHEAT PROTECTION
THERMOSTAT ADJUSTMENT
Remote Control Only:
1. Operate the Heating Mode as per above instructions.
2. The LCD screen will display the room temperature, to adjust the temperature, press “+” to
increase the desired temperature and “-“ to decrease the desired temperature.
3. When the air temperature reaches 1 degree above the set temperature, the heater will cut
off. The heater stops working but the fan continues working to allow the product to cool down
and maintain the temperature.
4. When the air temperature drops 3 degree below the set temperature, the unit will come back on.
5. Temperature can be set from 10 degrees to 49 degrees, by pressing the “+” and “-“.
6. Press the CANCEL button to cancel programmed temperature.
This heater is fitted with a safety overheat protection device. If overheating occurs, ensure the
appliance is switched ‘Off’ and turn off the power supply. Unplug the appliance and let it cool for 30
minutes. If something is obstructing the grille, ensure the object is removed. After 30 minutes has
passed, turn the heater on again as described above.
This Heater will only work on a firm stable surface. If the Heater is not 100% stable and in an upright
position (vertical), the unit will switch off until placed in the correct position.
TIP OVER SWITCH

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FUNCTION ICON DESCRIPTION
Power
Oscillation
Heater Switch
Timer
ADJUSTMENT
The power button supplies power to all of
the functions of the heater.
Adjust the Heater Temperature if the Heater
is ON, the thermostat setting range is 10°C
- 49°C .
Press the OSC button to turn the oscillation
function "On"or "Off".
This button turns on the heater to the 750w
( low heatfunction and 1500W (high heat
function).
Pressing the timer button will cycle through
the timer settings; 1 Hour, 2H, 3H, 4H, 5H,
6H, 7H, 8H, and off.
OPERATION ICONS

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CARE AND MAINTENANCE
WARNING: Do not attempt to disassemble this product for any reason, as incorrect
re-assembly could cause a risk of fire or electric shock. Only qualified service personnel should
perform any servicing.
WARNING: Always unplug the product from the electrical outlet and allow it to cool before
cleaning or storing it.
NOTICE: This product is permanently lubricated at the factory before shipping and will not require
further lubrication for the life of the product.
Clean only the exterior surface by wiping with a soft, damp cloth, and allow the product to dry
completely before storing or using. Dust can be removed from any vents using a small vacuum.
WARNING: Do not allow water or other liquids to enter the interior of the product.
NOTICE: Do not use abrasive cleaners/pads to clean the product.
To store, wind and secure the power cord using a twist tie or rubber band, and then place the
product in a cool, dry location.
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Your heater shuts off
unexpectedly or fails to
operate.
1. No electric power.
2. One of the safety features
may have activated to
prevent overheating,
including the tip-over
safety switch.
1. Be sure the power cord is
plugged into a working
electrical outlet.
2.Checkyourthermostatseng.
 Theheatermaybeobecause
it has reached the desired
 temperatureseng.
The remote control uses one button cells (CR2025 - 3V). We recommend the use of a lithium type
battery for longer use.
REMOTE CONTROL INSTRUCTIONS
Note: Please follow battery disposal instruction on battery packaging, or contact your local council for
safe disposal of batteries
WARNING: Do not touch the machine while it is on and ensure the air outlet/inlet is never covered.

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The manufacturer warrants that your new electric heater is free from manufacturing and mate-
rialdefectsforaperiodofoneyearfromdateofpurchase,subjecttothefollowingcondions
andlimitaons.
1.Installandoperatethiselectricheaterinaccordancewiththeinstallaonandoperang
instruconsfurnishedwiththeproductatallmes.Anyunauthorizedrepair,alteraon,
willful abuse, accident, or misuse of the product shall nullify this warranty.
2. This warranty is non-transferable, and is made to the original owner, provided that the
purchase was made through an authorized supplier of the product.
3.Thewarrantyislimitedtotherepairorreplacementofpart(s)foundtobedefecvein
material or workmanship, provided that such part(s) have been subjected to normal
condionsofuseandservice,aersaiddefectisconrmedbythemanufacturer’sinspecon.
4.Themanufacturermay,atitsdiscreon,fullydischargeallobligaonswithrespecttothis
warrantybyrefundingthewholesalepriceofthedefecvepart(s).
5.Anyinstallaon,labor,construcon,transportaon,orotherrelatedcosts/expensesarising
fromdefecvepart(s),repair,replacement,orotherwiseofsame,willnotbecoveredbythis
warranty, or shall the manufacturer assume responsibility for same.
6. The owner/user assumes all other risks, if any, including the risk of any direct, indirect or
consequenallossordamagearisingoutoftheuse,orinabilitytousetheproduct, 
except as provided by law.
7.Allotherwarranes–expressedorimplied–withrespecttotheproduct,itscomponents
andaccessories,oranyobligaons/liabiliesonthepartofthemanufacturerarehereby
expressly excluded.
8. The manufacturer neither assumes, nor authorizes any third party to assume on its behalf,
anyotherliabilieswithrespecttothesaleoftheproduct.
9.Thewarranesasoutlinedwithinthisdocumentdonotapplytononaccessoriesusedin
conjunconwiththeinstallaonofthisproduct.
10.Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveotherrightswhichvary
from state to state.
This warranty is void if:
 a.Theheaterissubjectedtoprolongedperiodsofdampnessorcondensaon.
 b.Anyunauthorizedalteraon,willfulabuse,accident,ormisuseoftheproduct.
c. You do not have the original receipt of purchase.
Quesons? Our experts are standing by assist you at our help line, we can help you with
assembly, and, if necessary replace damaged/missing parts. Assistance is available 7 days a
week/24 hours a day/365 days per year.
IMPORTANT:BeforecontacngCustomerServicepleasehavethisinformaonavailable:
 •SerialNumber
 •ModelNumber
 •SalesReceiptorProofofPurchase
1-YEAR LIMITED WARRANTY