Durr Dental VistaVox S User manual

DÜRR DENTAL
Doc. no. 4174205 / Revision 2.2
VistaVox S (Ceph)
Service manual

Service manual
VistaVox S
Doc. no. 4174205 / Revision 2.2 Page 1 of 142
Table of contents
1Background ........................................................................................................................... 4
1.1 About this manual ........................................................................................................................................... 4
1.2 Qualification .................................................................................................................................................... 4
1.3 Further documentation................................................................................................................................... 4
1.4 Technical data and additional information about installation of the unit................................................ 5
1.4.1 Unit dimensions............................................................................................................................................ 5
1.4.2 Technical data for VistaVox S .................................................................................................................... 8
1.4.3 Assembly instructions .................................................................................................................................. 8
1.4.4 (Remote) Exposure switch.......................................................................................................................... 8
1.4.5 Connecting an external status LED........................................................................................................... 9
1.4.6 Connecting diagram for A07 –first and second generation ............................................................... 11
1.4.7 Menu structure for the touch display...................................................................................................... 12
2Reconstruction computer / VistaSoft installation.............................................................. 14
2.1 Application of the reconstruction computer ............................................................................................. 14
2.2 Hardware requirements for reconstruction computer .............................................................................. 14
2.2.1 Reconstruction PC (DELL) orderable by Dürr Dental............................................................................. 15
2.2.2 Self-procurement of a reconstruction PC............................................................................................... 15
2.2.3 Reconstruction PC (DELL) recommended by Dürr Dental via Bechtle online store........................... 15
2.2.4 General notes on the hardware.............................................................................................................. 15
2.2.5 AnyGrabber............................................................................................................................................... 16
2.2.6 Framegrabber 3 ........................................................................................................................................ 16
2.3 Software requirements for reconstruction computer ................................................................................ 17
2.3.1 BIOS settings............................................................................................................................................... 17
2.3.2 Antivirus settings in Windows .................................................................................................................... 18
2.3.3 Configuring Windows 10 security settings (enableLUA) ........................................................................ 18
2.3.4 Deactivating Windows 10 fast start-up................................................................................................... 18
2.4 VistaSoft installation....................................................................................................................................... 20
2.4.1 VistaVox module in VistaSoft.................................................................................................................... 20
2.5 Permissible areas of application Reconstruction PC ................................................................................. 23
2.6 Connecting the device to the reconstruction computer......................................................................... 24
2.6.1 Connection to AnyGrabber .................................................................................................................... 24
2.6.2 Connection to Framegrabber 3.............................................................................................................. 25
2.7 Integration in VistaSoft .................................................................................................................................. 26
2.7.1 Steps after initial calibration..................................................................................................................... 26
2.7.2 3D acceleration in VistaSoft..................................................................................................................... 26
3Service Tool .......................................................................................................................... 32
3.1 Start-up and range of functions................................................................................................................... 32
3.2 Method of operation .................................................................................................................................... 34
3.3 Settings in the Service Tool ........................................................................................................................... 38
3.4 First callibration procedure and setup after initial installation .................................................................. 40
3.5 Test phantom / calibration case ................................................................................................................. 41
4Service Device Commands (Terminal) .............................................................................. 42
4.1 Call and range of functions ......................................................................................................................... 42
4.2 Functioning .................................................................................................................................................... 42

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4.3 Common Commands................................................................................................................................... 44
4.3.1 Output device parameters...................................................................................................................... 44
4.3.2 Output device errors................................................................................................................................. 44
4.3.3 Output tube temperature........................................................................................................................ 44
4.3.4 Verification of the transport mode.......................................................................................................... 44
4.3.5 Manual exposure switch release check ................................................................................................. 44
4.3.6 Laser Verification....................................................................................................................................... 44
5Overview of test objects and phantoms........................................................................... 45
5.1 Quality assurance (acceptance and consistency check) ...................................................................... 45
5.1.1 Panoramic ................................................................................................................................................. 45
5.1.2 CBCT........................................................................................................................................................... 46
5.2 Advanced calibration .................................................................................................................................. 48
5.2.1 Panoramic unit.......................................................................................................................................... 48
5.2.2 CBCT unit.................................................................................................................................................... 49
6Electronic design ................................................................................................................. 52
6.1 Circuit diagram –generation 1.................................................................................................................... 52
6.2 Circuit diagram –generation 2 (incl. Ceph) .............................................................................................. 54
6.3 A01 / MCU board .......................................................................................................................................... 57
6.4 A02 / Power board........................................................................................................................................ 57
6.5 A03 / Inverter board...................................................................................................................................... 58
6.6 A04 / C-shaped arm distributor board........................................................................................................ 58
6.7 A05 / Control unit .......................................................................................................................................... 58
6.8 A06 / Canine potentiometer board............................................................................................................ 58
6.9 Sensor (incl. board) ....................................................................................................................................... 59
6.10 X-ray tube (incl. board) ................................................................................................................................ 59
7Quality assurance................................................................................................................ 60
7.1 Panoramic...................................................................................................................................................... 60
7.2 CBCT ............................................................................................................................................................... 64
8Handling kV measurement and retracting the X-ray tube.............................................. 68
8.1 Retracting (shooting) the tube .................................................................................................................... 68
8.2 Testing the tube voltage (kV)....................................................................................................................... 69
9Checklists.............................................................................................................................. 70
9.1 Planning VistaVox mounting / reconstruction PC...................................................................................... 70
9.2 Setting up the reconstruction computer .................................................................................................... 72
9.3 3-year maintenance ..................................................................................................................................... 73
9.4 DGUV (BGV A3) measurement.................................................................................................................... 74
10 Troubleshooting................................................................................................................ 75
10.1 Unit cannot be switched on......................................................................................................................... 75
10.2 Cannot establish connection to the device .............................................................................................. 75
10.3 Computer displays a blue screen................................................................................................................ 76
10.4 VistaSoft delivers error message (at latest when starting acquisition) ..................................................... 76
10.5 Device makes clattering noise after Start Position is pressed on the touchscreen ................................ 77
10.6 Reconstruction aborts during measurement of CBCT dose at the image receiver............................... 78
10.7 Device goes into acquisition-ready state but no exposure takes place ................................................ 78
10.8 Acquisition aborts after short period of readiness...................................................................................... 78

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10.9 Unusual running noises when opening or closing the temple supports................................................... 79
10.10 In the Service Tool, the left and right edges remain at 0 px during calibration ................................. 79
10.11 In the Service Tool the tilting of the Ceph collimator is outside the tolerance ................................... 81
10.12 Device produces noise when starting up or shutting down................................................................. 84
11 Firmware update.............................................................................................................. 86
11.1 Reading out the current version statuses.................................................................................................... 87
11.2 Requirements for a firmware update.......................................................................................................... 87
11.2.1 RS-232 cable.......................................................................................................................................... 88
11.2.2 Software for writing to the firmware chip........................................................................................... 88
11.2.3 Obtaining the firmware files ................................................................................................................ 91
11.3 Saving the device data................................................................................................................................ 91
11.4 Performing update operations .................................................................................................................... 91
11.4.1 Performing a VVSP update.................................................................................................................. 91
11.4.2 Performing a GUI update .................................................................................................................... 92
11.4.3 Performing an MCU update ................................................................................................................ 93
11.4.4 Perform Collimator Update ............................................................................................................... 111
12 Device and error messages .......................................................................................... 114
12.1 General information about error messages ............................................................................................. 114
12.2 Overview of device messages................................................................................................................... 115
12.3 Internal error messages............................................................................................................................... 121
13 Spare parts ..................................................................................................................... 123
13.1 Spare parts generation 1............................................................................................................................ 123
13.1.1 General spare parts and tools .......................................................................................................... 123
13.1.2 Assemblies and device connection................................................................................................. 124
13.1.3 C-shaped arm..................................................................................................................................... 126
13.1.4 Cross member..................................................................................................................................... 129
13.1.5 Column, carriage and wall bracket ................................................................................................. 131
13.1.6 Patient positioning .............................................................................................................................. 135
13.1.7 Wall bracket and head supports ...................................................................................................... 137
13.2 Spare parts generation 2............................................................................................................................ 138
13.2.1 General spare parts and tools .......................................................................................................... 138
14 Overview of the different generations......................................................................... 139
14.1 Determining the generation of the device .............................................................................................. 139
14.2 Overview of main changes........................................................................................................................ 140
15 Directory structure.......................................................................................................... 141
15.1 Overview of the subfolders of VistaVoxPlugin .......................................................................................... 141

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1Background
1.1 About this manual
This manual describes the procedures for calibrating the VistaVox S / VistaVox S Ceph and
ProVecta 3D Prime / ProVecta 3D Prime Ceph units. It also contains background
information and instructions for optimising, servicing, fault finding and repairing the
systems. It relates to first and second-generation devices.
1.2 Qualification
Only qualified specialists or employees trained by Dürr Dental are permitted to install,
connect and start up the unit or to maintain or repair it.
1.3 Further documentation
The following documents are available at DuerrDental.NET
•Installation guide for VistaVox S –order number: 2210200379
•Installation guide for VistaVox S Ceph –order number: 2210200846
•Operating instructions for VistaVox S –order number: 2210200378
•Operating instructions for VistaVox S Ceph –order number: 2210200845
•Planning information for VistaVox S / VistaVox S Ceph (in 2D and 3D)
•System requirements for computer systems –order number: 9000-618-148

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1.4 Technical data and additional information about installation of the unit
Note The checklist 9.1 Planning VistaVox mounting / reconstruction PC from page
70 is available for planning a VistaVox mounting.
1.4.1 Unit dimensions
Fig. 1 Height measurements in mm (apply to VistaVox S and VistaVox S Ceph)
The hole spacing shown in Fig. 2 Hole spacing for wall bracket in mm on page 6 applies to
both the upper wall bracket (included in the scope of delivery) and to the optional lower
wall bracket.
When installing the optional lower wall bracket, there are six possible combinations to
choose from. The connecting piece that is fastened to the column can be installed at
three different heights. The effective wall bracket itself can then be screwed to the
connecting piece either horizontally or vertically.
This results in six combinations with floor clearances ranging from 180 to 500 mm. We
recommend installing the bracket at the highest possible point. This ensures the greatest
degree of stability.

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Fig. 2 Hole spacing for wall bracket in mm
Fig. 3 Dimensions of lower wall bracket in mm
Fig. 4 Width and depth measurements for VistaVox S in mm
180
Short holder: 1530 –Long bracket: 1600
Short holder: 1190 –Long bracket: 1260
Short holder: 310
Long holder: 380
1212
500

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Fig. 5 Width and depth measurements for VistaVox S Ceph in mm
1615±12
1251±12
415±12
1212
1940

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1.4.2 Technical data for VistaVox S
Further information can be found in the operating instructions. This in particular includes:
-Electrical data
-Classification
-Ambient conditions
-Emitter values / scattered radiation / leak rate
-Detector data
-Overview of unit programs
-Program parameters (exposure times and dose values)
Pano magnification factor
FDD mm
FOD mm
ODD mm
Image Scale
Faktor (FOD/FDD)²
600
477.7
122.3
1.26
0.63
Distances:
FDD = Focal spot to Detector Distance
FOD = Focal spot to Object Distance
ODD = Object to Detector Distance
Local acquisition speed in spinal region
Acquisition mode
Value
Panoramic SQ (7 s)
3.4 cm / s
1.4.3 Assembly instructions
The assembly instructions are included in the installation instructions.
1.4.4 (Remote) Exposure switch
The exposure switch included in the scope of delivery has a cable length of around 10 m.
In addition to the push button function, it also has two status LEDs (green and yellow) and
is actuated via a 5-wire cable.
Function of the 5 wires:
•White/black wire -> push button
•Blue/red wire -> 24V DC LED green
•Red/green wire -> 24V DC LED yellow
If you wish to connect an existing (two-pole) remote exposure switch to the VistaVox S, this
can be done using the connection on the PCB A07 (X10 first generation, X7 second
generation).

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1.4.5 Connecting an external status LED
As described in 1.4.4 (Remote) Exposure switch on page 8, the included exposure switch
has 2 LEDs for visually indicating the status.
However, it is possible to tap the signal directly, without needing to disconnect the cable
of the exposure switch.
Attention The PCB A07 is available in two generations (see 1.4.6 Connecting diagram
for A07 –first and second generation from page 11). Depending on the
generation, there are different methods of connection.
1.4.5.1 External lamp when using a first-generation A07
The first-generation unit operates exclusively with extra-low voltage (max. 24 V). Higher
voltages must not be supplied to the PCB. In particular, if you wish to divert the status LED
signal to an external lamp, the PCB can only be used as a trigger for this due to its low
power output. External electronics would be required for the voltage conversion (e.g. for a
230 V lamp).
The connector block X3 on the PCB A07 is used in order to trigger external electronics that
could e.g. cause a lamp to come on outside the X-ray room when radiation is being
emitted. This can be used to actuate both the green and yellow status LEDs.
Polarity:
•A07-X3.1: Earth
•A07-X3.2: Anode of LEDs
•A07-X3.3: Cathode of yellow LED
•A07-X3.4: Cathode of green LED
A07-X3.2 supplies up to 2.4 mA at 24 V. It is therefore not possible to operate a normal
lamp with an output of > 2.4 mA directly from the PCB.
You will find an overview of the connections in Fig. 8 Connection options on the A07 –first
generation on page 11.
1.4.5.2 External lamp when using a second-generation A07
The second generation has two options for actuating an external lamp:
•As a trigger (24 V at max. 2.4 mA)
•As a relay (max. 250 VAC at max. 1.5 A)
The triggering properties correspond to those of the first-generation unit. See 1.4.5.1
External lamp when using a first-generation A07 on page 9. In contrast to the description
there, the connector block X6 must be used for the second generation.
As a relay function, it is furthermore also possible to switch an external lamp with up to 250
VAC at a maximum of 1.5 A. Refer to the illustration below for the polarity of the
connectors.

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Fig. 6 Switching an external lamp A07 –second generation
Fig. 7 Assignment of the status of the external lamp A07 –second generation
You will find an overview of the connections in Fig. 9 Connection options on the A07 –
second generation on page 11.
A07
X11/X12/X13
Lamp
L1 (max. 250
VAC at max.
1.5 A)
N
System ready for operation (LED status: blue)
System ready for exposure (LED status: green)
System generating an X-ray image (LED status: orange)

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1.4.5.3 Door contact circuit
A door contact can be linked to the unit if required. This is done with the two-pole
connector block X6 on the PCB A07 (first generation) or X8 on the PCB A07 (second
generation). In the standard configuration, it is provided with a jumper.
If the contact is open it will not be possible to acquire an X-ray image.
1.4.6 Connecting diagram for A07 –first and second generation
Fig. 8 Connection options on the A07 –first generation
Fig. 9 Connection options on the A07 –second generation

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1.4.7 Menu structure for the touch display
The touch display can be used to adjust various settings on the unit. The menu structure
below shows all adjustment options that can be accessed under the Service Technician
access level. Points shown in the colour orange are available for the Ceph variant.
Fig. 10 Menu structure for touch display under access level "Service Technician"
A description of the individual system settings is provided below.
1.4.7.1 Voxel size CBCT 5x5
Possible values: optionally 80 µm or 120 µm (standard). The value defined here indicates
the voxel size used for all incoming CBCT volumes measuring 5x5 cm (larger volumes have
a fixed voxel size of 200 µm). The setting has no impact on volumes that have already
been generated. The voxel size of 120 µm is normally recommended, as this enables X-ray
images with low noise yet high resolution.
1.4.7.2 Pano quality
Possible values: SD (standard) or HD. This function defines the proposed circulation speed,
in combination with kV and mA settings, during the start of a pano X-ray image
acquisition. SD requires 7 seconds for a standard pano X-ray image for an adult. HD 13.6
seconds. As a rule, X-ray images in SD and HD appear similar at first glance. Only when the
X-ray image is enlarged further does the HD X-ray image reveal more detail and display
slightly less image noise. The SD X-ray image involves a significantly lower patient dose
thanks to the faster circulation.
Settings
Access level
Operator
Administrator
Service
Technician
Factory
technician
Device
information
Name
Order number
Serial number
GUI version
System settings
X-ray image
settings
Voxel size CBCT
5x5
80 µm
120 µm
(standard)
Pano quality
SD (standard)
HD
Ceph lateral size
Normal
(standard)
Full
Device settings
X-ray image
result
120 s (standard)
10 - 300 s
Fade-out time
menu
10,000 ms
(standard)
2,000 - 30,000 ms
Ceph disabled
No (standard)
Yes

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1.4.7.3 Ceph lateral size
Possible values: Normal (standard) or Full. This defines how far back the irradiation and
recording of the X-ray image extend to the rear part of the patient's skull. Here, the X-ray
image in Normal mode effectively records around 19 cm. In Full mode this is around 24.5
cm.
Ceph Normal (approx. 22.5 x 19 cm)
Ceph Full (approx. 22.5 x 24.5 cm)
Fig. 11 Ceph X-ray image –Normal
Fig. 12 Ceph X-ray image –Full
1.4.7.4 Image acquisition result
Possible values: 120 s (standard) or any arbitrary value. This value (timeout) defines how
long after the X-ray image has been generated the details of the image are displayed on
the touch display before the display reverts back to the standard screen.
Note All information displayed by the touch display for an X-ray image can be
called up at any time in VistaSoft via the image information and the X-ray
book.
1.4.7.5 Fade-out time menu
Possible values: 10,000 ms (standard) or any arbitrary value. This value (timeout) is used to
define the time after which (without input) the touch display closes an open menu and
reverts back to the active display.
1.4.7.6 Deactivating Ceph
Possible values: No (standard) or Yes. This can be used to deactivate the actuation of the
Ceph arm. If, for example, there are technical problems with the connection to the Ceph
arm then –depending on the defect –deactivating the Ceph assembly ensures that the
Pano and CBCT functions can continue to be operated.

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2Reconstruction computer / VistaSoft installation
2.1 Application of the reconstruction computer
Because the reconstruction computer is a component of the as-approved system, it may
only be used for controlling the VistaVox and for performing reconstruction with the
VistaSoft system.
For any usage that goes beyond these restrictions, responsibility will lie with the dealer or
operator and no support will be provided by Dürr Dental.
For technical reasons, no reduction of performance caused by third-party software is
permitted during X-ray image acquisition (this also includes the use of the reconstruction
computer as a VistaSoft network server or as a Mobile Connect server).
To date, no problems relating to the actuation of other Dürr Dental products has been
experienced, but we can offer no guarantee of this. The same applies to the use of third-
party programs (such as invoicing programs and implant planning programs).
2.2 Hardware requirements for reconstruction computer
For the reconstruction of CBCT data sets, the VistaVox module from VistaSoft places
greater demands on the computer hardware than VistaSoft. The hardware requirements
can be found in the VistaVox S installation instructions or the document System
Requirements for Computer Systems –order number: 9000-618-148.
Note The VistaVox delivery package does not include a reconstruction PC by
default.
There are two ways to obtain the reconstruction PC:
1. Reconstruction PC (DELL) orderable by Dürr Dental (order number: 2210201057)
2. Self-procurement of a reconstruction PC according to Dürr Dental specifications
3. Reconstruction PC (DELL) recommended by Dürr Dental via Bechtle online store
No matter which option for reconstruction PC procurement is chosen, it should be noted
that none of the reconstruction PCs is preconfigured and ready for immediate use.
It is therefore important to pay attention to the BIOS settings and Windows settings as
described in 2.3.3 Configuring Windows 10 security settings (enableLUA) from page 18.

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2.2.1 Reconstruction PC (DELL) orderable by Dürr Dental
Dürr Dental offers an optional reconstruction PC for the VistaVox system, which is tested
and recommended by Dürr Dental. It can be ordered directly from Dürr Dental with the
order number: 2210201057.
2.2.2 Self-procurement of a reconstruction PC
The VistaVox system does not include a reconstruction PC.
It is possible to assemble the reconstruction PC yourself, making sure that the system
requirements for computer systems are met.
Since external (3rd party) reconstruction PCs have repeatedly caused problems in the
past, this option is not recommended.
2.2.3 Reconstruction PC (DELL) recommended by Dürr Dental via Bechtle online store
Dürr Dental has configured and approved a powerful reconstruction computer from Dell.
This can be ordered directly via the online shop of the retailer BECHTLE.
Note This is the same model as described under 2.2.1 Reconstruction PC (DELL)
orderable by Dürr Dental on page 15.
Link: https://ga.acslworld.com/ga2/#/signup/
To ensure that you order a reconstruction computer that is suitably preconfigured, it is
important to enter the text Duerr Dental in the field Company during registration.
2.2.4 General notes on the hardware
Make sure that the reconstruction computer has a high-performance power supply unit.
We recommend using power supply units with a minimum output of 700 watts.
A PCI Express slot (2nd or 3rd generation) with x4 configuration is provided for the frame
grabber card. Less problems have yet been experienced with the use of x16 or x8 slots.
An NVIDIA graphics card must be used because the reconstruction process is designed for
their chips. Dürr Dental tests the latest high-performance graphics cards from NVIDIA at
regular intervals and officially approves them. A current overview can be found in the
document System Requirements for Computer Systems –order number: 9000-618-148

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(from the download centre of duerrdental.com or duerrdental.net). Independently of this,
the following are important factors for successful reconstruction:
-At least 4 GB internal memory
-Latest drivers installed
The amount of local memory required by the reconstruction computer is generally low.
Alongside the operating system and program files, the only other data stored here is
temporary data (raw X-ray image data), which is automatically deleted after a certain
period of time. This results in additional memory utilisation of up to 40 GB on the system
drive. Provided the reconstruction computer is not used as a VistaSoft standalone system,
no further data arises. For accelerated performance, we recommend using an SSD hard
drive.
2.2.5 AnyGrabber
The frame grabber with the name AnyGrabber has been developed for the first-
generation VistaVox and is not capable of actuating the second-generation VistaVox .
However, AnyGrabber can be replaced with Framegrabber 3. To do this, the joiner of the
fibre-optic cable needs to be disconnected (refer to the document Replacing the Frame
Grabber Card in the Reconstruction Computer for VistaVox –order number:
2210200973L40).
2.2.6 Framegrabber 3
Framegrabber 3 is able to actuate both first-generation VistaVox and second-generation
VistaVox. However, an adapter is required in order to actuate a first-generation VistaVox
(included in order number 2210200968), and the joiner of the fibre-optic cable needs to
be disconnected (all steps required to use Framegrabber 3 for a first-generation VistaVox
can be found in the document Replacing the Frame Grabber Card in the Reconstruction
Computer for VistaVox –order number: 2210200973L40).

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2.3 Software requirements for reconstruction computer
To ensure trouble-free operation, it is important to adjust the energy saving options both in
the BIOS and in Windows (see installation instructions).
If you are using Windows 10, it is especially important that the registry value for EnableLUA
be set to 0 (see 2.3.3 Configuring Windows 10 security settings (enableLUA) on page 18). In
Windows 7 systems, it is enough to set the User Account Control setting to the lowest level.
2.3.1 BIOS settings
The power-saving options are stored in different places depending on the BIOS.
2.3.1.1 Settings for DELL PC (recommended by Dürr Dental)
The current BIOS settings for the reconstruction PC from DELL that can be ordered via Dürr
Dental are as follows:
▪Performance > C-State Control > Disable C states
▪Power Management > Deep Sleep Control > Select Disabled
▪Advanced configurations > ASPM > Select Disabled
2.3.1.2 Settings for additional computers
In most cases, the settings can be found under "Power Management".
In addition to general energy-saving options, there are often others for the CPU, which
must also be deactivated. These are different depending on the architecture and
manufacturer (just C1E, C state or P state).
Fig. 13 Example of a BIOS setting
Depending on the BIOS, the PCI Delay Optimization option may also be available. This
must be set to enabled.
In case of doubt, it is recommended to deactivate any kind of energy-saving option.

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2.3.2 Antivirus settings in Windows
The following paths must be excluded from scanning by your locally installed antivirus
program (this is recommended for all Dürr Dental installations):
-C:\Program Files\Duerr
-C:\ProgramData\Duerr
2.3.3 Configuring Windows 10 security settings (enableLUA)
In Windows 10 systems, the enableLUA entry in the registry must be set to 0. You will find this
in the registry under:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Polici
es\System
This setting is required in order to allow the processes to directly access the frame grabber
card. This entry causes Windows to largely deactivate its internal security system. It is
therefore not recommended to connect the reconstruction computer to the internet or to
connect other applications/storage media to the computer.
After changing the enableLUA setting you will need to restart the computer.
It is important to remember that Windows 10 will in certain situations reset the enableLUA
registry setting to 1 in the background. This happens, for instance, if the User Account
Control is opened and the user selects "OK" (even if no changes were made). Experience
has shown that it will also be reset when a Windows 10 feature update is installed. So for
this reason as well we recommend that you do not connect the reconstruction computer
to the internet so that no Windows updates can be automatically installed.
2.3.4 Deactivating Windows 10 fast start-up
Windows 10 has a mode for accelerating the system start-up. If fast start-up is active, in
some cases the frame grabber card will not be re-initialised when the computer is
switched on, which makes it impossible to establish a connection to the unit.
It is therefore important to deactivate fast start-up in the control panel.
Control Panel > Power Options > Choose what the power buttons do.
Untick the option Turn on fast start-up (recommended).

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Fig. 14 Fast start-up settings for Windows 10