Dyson AM01 User manual

AUSTRALIAN CONSUMER LAW
The details of the Dyson guarantee are set out below. In addition to your rights
under the Dyson guarantee, we also provide the following statement as required
by the Australian Consumer Law: In Australia, your Dyson fan comes with
statutory guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have your Dyson fan repaired or replaced if it fails to be of
acceptable quality and the failure does not amount to a major failure.
DYSON 2 YEAR GUARANTEE
TERMS AND CONDITIONS
Terms and conditions of your Dyson 2 year guarantee.
• The Dyson guarantee becomes effective from the date of purchase.
• All work will be carried out by Dyson Appliances (Aust) Pty Ltd., Avery Robinson
Ltd. (NZ), Singapore’s authorised agent - Service @Home Pte Ltd. Indonesia’s
authorised agent - PT Higienis Indonesia or their authorised agents.
• Any parts replaced will become the property of Dyson Appliances (Aust) Pty Ltd.,
Avery Robinson Ltd. (NZ), Dyson Singapore Pte Ltd. or PT Higienis Indonesia.
• The repair and replacement of the fan under Dyson guarantee will not extend
the Dyson guarantee period.
• The Dyson guarantee provides benefits which are additional to, and do not
affect, your statutory rights and remedies as a consumer.
• You must provide proof of (both the original and any subsequent) delivery/
purchase before any work can be carried out on your Dyson fan. Without
this proof, any work carried out pursuant to the Dyson guarantee and any
associated delivery charges (both to and from us) will be at your cost, subject to
your statutory rights and remedies as a consumer. Please keep your receipt or
delivery note.
WHAT IS COVERED
Your Dyson guarantee covers:
• The repair or replacement of your fan if your fan is found to be defective due to
faulty materials, workmanship or function within 2 years of purchase or delivery
(if any part is no longer available or out of manufacture Dyson will replace it
with a functional replacement part).
• Use of the fan in the country of purchase.
WHAT IS NOT COVERED
Under your Dyson guarantee, Dyson shall not be liable for costs of repair or
replacement of a product incurred as a result of:
• Normal wear and tear.
• Accidental damage, faults caused by negligent use or care, neglect, careless
operation or handling of the fan which is not in accordance with this manual.
• Damage as a result of use not in accordance with the rating plate.
• Blockages – please refer overleaf for details on how to unblock the fan.
• Use of parts and accessories other than those produced or recommended
by Dyson.
• Damage from external sources such as transit, weather, electrical outages or
power surges.
• Repairs or alterations carried out by parties other than Dyson or its
authorised agents.
• Failures caused by circumstances outside Dyson’s control.
If your Dyson guarantee does not apply, you may have statutory rights and
remedies available to you as a consumer.
If you are in doubt as to what is covered by your Dyson guarantee, please call
the Dyson Customer Care Helpline on:
Australia 1800 239 766
New Zealand 0800 397 667
Singapore 7000 435 7546
Indonesia 021 707 39766
Remember: Always disconnect plug from mains before inspecting for problems.
If the fan will not operate, first check the mains socket has electricity supply and
that the plug is properly inserted into the socket.
REGISTERING YOUR GUARANTEE
To help us ensure you receive prompt and efficient service, please register as a
Dyson fan owner. There are three ways to do this:
• Online (Australia and New Zealand only)
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
• By calling the Dyson Customer Care Helpline.
• By completing and returning the enclosed form to us by mail.
This will confirm ownership of your Dyson fan in the event of an insurance loss,
and enable us to contact you if necessary.
DYSON CUSTOMER CARE
If you have a query about your Dyson fan call the Dyson Customer Care
Helpline and quote your serial number, or contact us via the Dyson website.
The serial number can be found on the rating plate which is on the base of
the product.
Most queries can be solved over the phone by one of our Dyson Customer Care
Helpline staff.
If your Dyson fan needs servicing, call the Dyson Customer Care Helpline to
discuss the available options.
To enable us to carry out work on your Dyson fan, please contact the Dyson
Customer Care Helpline to obtain a reply paid address in your state (available
in Australia only).
If your fan is under Dyson guarantee and the repair or replacement is covered, it
will be repaired or replaced at no cost. If the repair or replacement is found not
to be covered under the Dyson guarantee, the repair or replacement of the fan
and any associated delivery charges (both to and from us) will be at your cost,
subject to your statutory rights and remedies as a consumer.
DYSON CUSTOMER CARE DETAILS
If there are any queries, please call the Dyson Customer Care Helpline
AU: 1800 239 766 (Mon-Fri 8:00am to 6:00pm EST,
Sat-Sun 8:30am to 4:00pm EST)
www.dyson.com.au
NZ: 0800 397 667 (Mon-Fri 8:30am to 5:00pm)
www.dyson.co.nz
SG: 7000 435 7546 (Mon-Fri 9:00am to 6:00pm)
www.dyson.com.sg
ID: 021 707 39766 (Mon-Fri 9:00am to 5:00pm)
www.dyson.co.id
ABOUT YOUR PRIVACY
Dyson may use your information provided for future marketing and research
purposes (including sending commercial electronic messages) and may disclose
it to third parties for the purposes of providing the services you have requested,
or to our business partners or professional advisers. If you wish to access
your personal information or see our full privacy policy, please contact us at
[e-mail]
DISPOSAL INFORMATION
Dyson products are made from high grade recyclable materials. Please dispose
of this product responsibly and recycle where possible.
When your Dyson fan reaches the end of its life, we are responsible for its safe
disposal. You can send your old Dyson fan back to us (at our cost) and we will
organise for it to be recycled.*
*Please note that not all parts are recyclable. Recycling of parts is subject to the
capabilities of 3rd party suppliers. Available in Australia only.
Simply:
1. Box up your old Dyson fan.
2. Take your package to your local post office and send to the address below:
Dyson We Recycle
Reply Paid 83215
Dyson Service Centre
Unit 6 & 7, 7-11 Parraweena Rd
Taren Point, NSW 2229.
PRODUCT INFORMATION
Please note: Small details may vary from those shown.
OPERATING MANUAL
REGISTER
YOUR DYSON
2 YEAR
GUARANTEE
TODAY
ASSEMBLY
ON/OFF AIRFLOW
CONTROL
OSCILLATION
click
1
click 12
JN.43211 PN.18431-01-08 06.09.11
QUESTIONNAIRE
THANK YOU FOR YOUR TIME
1 Do you own any other air movement products?
Air conditioner Table fan
Ceiling fan Tower fan
Pedestal fan Floor fan
Humidifier No (please go to question 3)
Air purifier
Fan heater
Other, please specify
2 Which brand of fan are you replacing or adding to?
Dyson Heller
Mistral Coral Breeze
Dimplex Sunbeam
IXL Don’t know
Other, please specify
3 Why did you choose to buy a Dyson fan?
(Please rate each statement on a scale of 1to5,
1being the least important and 5the most important).
12345
Dyson reputation ■■■■■
Smooth, powerful airflow ■■■■■
Previous experience of Dyson ■■■■■
Safety ■■■■■
Features ■■■■■
Easy to clean ■■■■■
Price/special offer ■■■■■
Store staff recommendation ■■■■■
Latest model/technology ■■■■■
Aesthetics ■■■■■
Friend/family recommendation ■■■■■
4 Where did you first hear about Dyson fans?
From friends and family
From a TV/magazine/internet advert
Saw it in a store catalogue
Saw it in a store
Recommended by salesperson
Online blog/review article
Email from Dyson
5 Where did you look for additional information?
Dyson website
Online reviews and forums
Retail staff
Retail catalogue
No additional research was done
6 Do you own other Dyson products?
Vacuum cleaner
Handheld
Handstick
Fan
No
7 Where do you intend to use the Dyson fan?
(Please tick as many boxes as applicable)
Bedroom
Lounge
Dining room
Kitchen
Study
Other, please specify
8 What is your household income?
Less than $45,000
Between $45,000 – $75,000
Between $75,000 – $100,000
Over $100,000
9 To which age group do you belong?
16 – 24
25 – 34
35 – 44
45 – 54
55 – 64
65+
10 Would you recommend a Dyson fan to your friends and family?
Yes
No
11 Do you have children?
Under 5 years
5+ years
No children
Children no longer at home
Pregnant
12 Which best describes your home?
Up to 2 beds
3-4 beds
More than 4 beds
Please take a few moments to answer our questions.
They will help us develop new products for the future.
Lower the loop amplifier onto
the base, aligning the arrows.
1Once aligned, turn the loop
amplifier clockwise to lock.
2
IMPORTANT
Remove the clear
film once the machine
is assembled
Dyson Customer Care
If you have a query about your Dyson fan, call the Dyson
Customer Care Helpline with your serial number and details
of where and when you bought the fan, or contact us via the
Dyson website. The serial number can be found on the rating
plate which is on the base of the product.
AU Dyson Customer Care
[e-mail]
1800 239 766
Dyson Appliances (Aust) Pty Ltd.,
PO Box 2835,
Taren Point, NSW 2229,
Australia
www.dyson.com.au
NZ Dyson Customer Care
[e-mail]
0800 397 667
Avery Robinson Ltd.,
Unit F, 151D Marua Road,
Ellerslie, Auckland 1051,
New Zealand
www.dyson.co.nz
SG Dyson Customer Care
[e-mail]
7000 435 7546
Service @ Home Pte. Ltd.,
2 Leng Kee Road,
#04-09A Thye Hong Centre,
Singapore 159086
www.dyson.com.sg
ID Dyson Customer Care
[e-mail]
021 707 39766
PT. Higienis Indonesia
Permata Plaza Top Floor, TF-04,
JI, M. H. Thamrin Kav. 57,
Jakarta 10350
Indonesia
www.dyson.co.id
www.dyson.com

Note your serial number for future reference.
Your Dyson fan will be covered for parts and labour for
2 years from the date of purchase, as detailed in the
terms of the Dyson guarantee set out in this Dyson
Operating Manual.
If you have a query about your Dyson fan, call the Dyson
Customer Care Helpline quoting the serial number and
details of where and when you bought the fan. The serial
number can be found on the rating plate which is on the
base of the product.
Most queries can be solved over the phone by one of our
Dyson Customer Care Helpline staff (details below).
Visit our website to register your Dyson full parts and
labour guarantee online (Australia and New
Zealand only).
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
REGISTER
BY MAIL
Complete and return
the form to Dyson in the
envelope supplied.
REGISTER
BY PHONE
Call our dedicated Helpline.
REGISTER
ONLINE
Visit our website to register your
Dyson full parts and labour
guarantee online (Australia and
New Zealand only).
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
AU 1800 239 766
NZ 0800 397 667
SG 7000 435 7546
ID 021 707 39766
3 EASY WAYS TO REGISTER YOUR DYSON 2 YEAR GUARANTEE
IMPORTANT SAFETY
INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE
When using an electrical appliance, basic precautions
should always be followed, including the following:
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
1. This fan is not intended for use by young children or persons with reduced physical,
sensory or reasoning capabilities, or lack of experience and knowledge, unless they
have been given supervision or instruction by a responsible person concerning use
of the fan to ensure that they can use the fan safely.
2. Young children should be supervised to ensure that they do not play with the fan.
3. The loop amplifier must be fitted securely before operating this fan. Do not dismantle
the fan or use without the loop amplifier fitted.
4. Do not operate any fan with a damaged cable or plug. Discard fan or return to a
Dyson authorised service agent for examination and/or repair. If the supply cable
is damaged, it must be replaced by Dyson, our service agent or similarly qualified
persons in order to avoid a hazard.
5. If the fan is not working as it should or has been damaged, do not use; contact the
Dyson Customer Care Helpline.
6. Do not run the cable under carpeting. Do not cover the cable with throw rugs,
runners or similar coverings. Arrange the cable away from traffic areas and where
it will not be tripped over.
7. Turn ‘OFF’ all controls before unplugging. Unplug from outlet when not in use for
extended periods. To avoid a tripping hazard, safely coil the cable.
8. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable.
9. Suitable for dry location ONLY. Do not use outdoors or on wet surfaces and do not
expose to water or rain.
10. Do not handle plug or fan with wet hands.
11. Do not stretch the cable or place the cable under strain. Keep the cable away from
heated surfaces.
12. Do not put any object into openings or the inlet grille. Do not use with any opening
blocked; keep free of dust, lint, hair and anything that may reduce airflow.
13. Do not use near furnaces, fireplaces, stoves or other high temperature heat sources.
14. Do not use in conjunction with or directly next to an air freshener or similar
products.
15. Do not use any cleaning agents or lubricants on this fan. Unplug before cleaning or
carrying out any maintenance.
16. Use only as described in this manual. Do not carry out any maintenance other than
that shown in this manual, or as advised by the Dyson Customer Care Helpline.
17. The use of an extension cable is not recommended.
18. Always carry the fan by the body, do not carry it by the loop amplifier.
READ AND SAVE THESE
INSTRUCTIONS
Do not pull on
the cable.
Do not store near
heat sources.
Do not use near
naked flames.
Do not carry by the
loop amplifier.
Look for blockages in the air inlet holes.
Use a soft brush to remove debris.
To clean, wipe with a dry or damp cloth.
Do not use detergents or polishes to clean the fan.
Look for blockages in the small aperture inside the
loop amplifier. Use a soft brush to remove debris.
Adjust base forward or backward for required
airflow angle.
Clearing blockages
Cleaning
Tilt function
For illustration purposes only.
REGISTER
BY MAIL
Complete and return
the form to Dyson in the
envelope supplied.
REGISTER
BY PHONE
Call our dedicated Helpline
REGISTER
ONLINE
Visit our website to register your
Dyson full parts and labour
guarantee online (Australia and
New Zealand only).
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
AU 1800 239 766
NZ 0800 397 667
SG 7000 435 7546
ID 021 707 39766
3 EASY WAYS TO REGISTER YOUR DYSON 2 YEAR GUARANTEE
GUARANTEE FORM
Title Surname
First name
Telephone
email
Postcode
Address
Date of purchase / / Country of purchase Australia New Zealand
Serial number
Store of purchase
Mobile
Singapore Indonesia
Privacy Act
Dyson may use this information for future marketing and research purposes (including sending commercial electronic messages) and may
disclose it to third parties for the purposes of providing the services you have requested or to our business partners or professional advisers.
If you wish to access your personal information or see our full privacy policy, please contact us at [e-mail]
If you do not wish to receive marketing information by these methods from Dyson please tick this box.