Electrolux ERS09E37HW Service manual

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AIR CONDITIONER
KLIMAANLEGG
KLIMAANLÆG
LUFTKONDITIONERING
ILMASTOINTILAITE
ERS09E37HW
ERS12E37HW
ERS18E37HW
INSTALLATION INSTRUCTION MANUAL
INSTALLASJONSANVISNINGSHÅNDBOK
INSTALLATIONSVEJLEDNING
INSTALLATIONSMANUAL
ASENNUSOHJEKIRJA
EN
NO
DA
SV
FI

2 www.electrolux.com
WE’RE THINKING OF YOU
Thank you for purchasing an Electrolux appliance. You’ve chosen a product that brings
with it decades of professional experience and innovation. Ingenious and stylish, it has
been designed with you in mind. So whenever you use it, you can be safe in the knowl-
edge that you’ll get great results every time.
Welcome to Electrolux.
Visit our website to:
Get usage advice, brochures, trouble shooter, service information:
www.electrolux.com
Register your product for better service:
www.electrolux.com/productregistration
Buy Accessories, Consumables and Original spare parts for your appliance:
www.electrolux.com/shop
CUSTOMER CAREAND SERVICE
We recommend the use of original spare parts.
When contacting Service, ensure that you have the following data available.
The information can be found on the rating plate. Model, PNC, Serial Number
Warning / Caution-Safety information.
General information and tips
Environmental information.
Subject to change without notice.
CONTENTS
1. SAFETY INSTRUCTIONS...................................................................................3
2. BEFORE INSTALLATION....................................................................................5
3. PRODUCT INSTALLATION.................................................................................8
4. TESTAND RUNNING.......................................................................................24

3ENGLISH
1. SAFETY INSTRUCTIONS
Before the installation and use of the
appliance, carefully read the supplied
instructions. The manufacturer is not
responsible if an incorrect installation
anduse causes injuries and damages.
Always keep the instructions with the
appliance for future reference.
1.1 Children and vulnerable
people safety
WARNING!
Risk of suffocation, injury or
permanent disability.
 This appliance can be used by
children aged from 8 years and above
and persons with reduced physical,
sensory or mental capabilities or
lack of experience and knowledge
if they have been given supervision
or instruction concerning use of
the appliance in a safe way and
understand the hazards involved.
 Children shall not play with the
appliance.
 Cleaning and user maintenance
shall not be made by children
without supervision.
1.2 Installation and Use
WARNING!
Risk of suffocation, injury or
permanent disability.
 Contact an authorised installer for
installation of this unit.
 Contact an authorised service
technician for repair or maintenance
of this unit.
 The socket outlet required to
supply power must be connected
and commissioned by a licenced
contractor.
 If the supply cord is damaged, it must
be replaced by the manufacturer, its
VHUYLFHDJHQWRUVLPLODUO\TXDOL¿HG
persons in order to avoid a hazard.
 Installation work must be performed
in accordance with the national wiring
standards and the electricity suppliers
service rules by authorised personnel
only.
 If the unit is to be moved to another
location or disposed of, only a suitably
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undertake such work.
 If you notice an unusal situation, such
as a burning smell, please switch off
the power to the air conditioner and
contact an Electrolux service agent. If
this abnormal status continues the air
conditioner may be damaged or even
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 Do not operate the air conditioner with
wet hands. This may cause electric
shock.
 Do not damage or cut off the power
cord or other wires. If this occurs,
please have it repaired or replaced
by an accredited technician.
 Do not connect this air conditioner to
a multi outlet powerboard.
 Please switch off the power supply to
the air conditioner if it is not to be used
for an extended period. Otherwise, it
will accumulate dust and may cause
D¿UH
 Before cleaning the air conditioner,
please disconnect the power supply
in order to eliminate the possibility of
electric shock.
 The power supply should be matched
with the air conditioner according
to the installation manual. Air
conditioners provided with a supply
cord should be connected directly to
a power outlet with a suitable safety
switch. Air conditioners that are hard
wired must be connected to a suitable
safety circuit breaker according to the
installation manual.
 Please ensure that the power supply
to the air conditioner is stable and
meets the requirements set out in the
installation manual.
 Always ensure the product is installed
with appropriate earthing.
 Select the most appropriate
temperature. It can save electricity.

4 www.electrolux.com
 Do not keep windows and doors open
for a long time during operation. It will
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 Do not block the air inlet or outlet. It
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and cause malfunctions.
 Keep combustible materials away from
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 Do not step on the top of the outdoor
unit or place heavy things on it. It may
cause damage or injury.
 The outdoor handle is a little bit narrow.
please be careful when you lift the
outdoor unit.
 Do not attempt to repair the air conditioner
by yourself. Incorrect repairs may cause
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local authorised service centre.
 Do not insert your hands or objects
into the air inlet or outlet. It may
cause injury.
 Do not expose animals or plants
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 Do not use the unit for any other
purpose, such as preserving food
or drying clothes.
 Do not splash water on the air conditioner.
It may cause electric shock or malfunction.
 For safety, be sure to turn off the
circuit breaker before performing any
maintenance or cleaning or when the
product is not used for an extended
period of time. Accumulated dust may
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 This air conditioner uses R32 refrigerant.
R32 refrigerant warning
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class 2.2 according to ISO 5149 and must be handled by a refrigeration mechanic with
appropriate refrigerant handling licence.
1.3 Minimum Floor Areas
1.4 F-Gas
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require minimum room sizes. Please ensure that these minimum room sizes are
adhered to for standard installations (up to 7.5m pipe length).
Refrigerant: R32;
Refrigerant leakage contributes to climate change. Refrigerant with lower global
warming potential (GWP) would contribute less to global warming than a refrigerant
with higher GWP, if leaked to the atmosphere. This appliance contains a refrigerant
ÀXLGZLWKD*:3HTXDOWR7KLVPHDQVWKDWLINJRIWKLVUHIULJHUDQWÀXLGZRXOG
EHOHDNHGWRWKHDWPRVSKHUHWKHLPSDFWRQJOREDOZDUPLQJZRXOGEHWLPHVKLJKHU
than 1 kg of CO2, over a period of 100 years. Never try to interfere with the refrigerant
circuit yourself or disassemble the product yourself and always ask a professional.
7KHSURGXFWRUHTXLSPHQWFRQWDLQVÀXRULQDWHGJUHHQKRXVHJDVHVDQGWKHÀXRULQDWHG
greenhouse gases are contained in hermetically sealed equipment.
/ 1.6 1.9 2.1 2.4 2.8 3.1 3.4 3.8 4.2 4.6 5.0 5.5 6.0
1.2 1.3 1.4 1.5 1.6 1.7 1.8 1.9 2.0 2.1 2.2 2.3 2.4 2.5Charge amount (kg)
Minimum room area (m2)
9K
0.60 0.70 0.90
0.41 0.47 0.61
12K 18KModel
Charge (kg)
CO2 Equivalent (tonnes)

5ENGLISH
All the pictures in this manual are for explanation
purposes only. The actual shape of the indoor unit
you purchased may be slight different on front panel
and display window. The actual shape shall prevail.
2. BEFORE INSTALLATION
2.1 Tools needs for installation
1. Level gauge
2. Screw driver
3. Electric drill
4. Hole core drill (ø55mm / ø70mm)
5. Flaring tool set
6. Specied torque wrenches
7. Spanner (half union)
8. A glass of water
9. Hexagonal wrench (4mm)
10. Gas-leak detector
11. Vacuum pump
12. Gauge manifold
13. Users manual
14. Thermometer
15. Multimeter
16. Pipe cutter
17. Measuring tape
2.2 Accessories
Number Name of Accessories Quantity
Indoor unit mounting plate 1
Clip anchor Not supplied
Self-tapping screw A ST3.9X25 5-8
Remote control 1
Remote control holder (Optional) 1
Screw for remote holder ST2.9X10 (Optional) 2
Battery (AAA 1.5V) 2
Insulation material Not supplied
Connection piping assembly(Optional) Varies by country
Insulation hose for refrigerant piping Not supplied
Drain hose Not supplied
Wall clamp Not supplied
Connection power cable Not supplied
Drain connector (Heat Pump model only) 1
Drain plug (Heat Pump model only) (Optional) 3
Thermal insulating pipe for extending drain hose 1
Flare nut (for suction pipe) (Optional) 1
Flare nut (for liquid pipe) (Optional) 1
Note: Other necessary parts for the installation, besides the above mentioned, must be
provided by the customer/installer.
1
2
3
4
5

7
8
9
10
11
12
13
14
15

17
18

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2.3 Product Description
NOTE
All the pictures in this manual are for explanation purposes only. The actual
shape of the indoor unit you purchased may be slight different on front panel
and display window.The actual shape shall prevail.
15cm above
15cm above
Space to the wall
Space to obstruction
30cm above
2m above
Air outlet side
Air inlet side
30cm above
50cm above
Space to the wall
Space to the ceiling
15cm above
Space to the wall
3m above
Air outlet side
Space to the wall
Indoor
Unit
50cm above
1 23
4
5
6
7
14
15
16
17
18
8
9
10
11
12
13

7ENGLISH
2.4 Installation site
 Do not install the unit in areas with:
– strong heat sources;
– YDSRXUVRUÀDPPDEOHJDVVHV
– contamination with oil particles;
– high frequency electromagnetic
equipment (e.g. welding equipment
or medical devices);
– high salinity (e.g. close to coastal
areas);
– sulphuric gas (e.g hot water springs);
– poor air quality.
Indoor unit
 Maintain the minimum installation
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Do not block the air inlet or the air
outlet.
 Do not use the unit in places with
extremely high humidity.
 Install the indoor unit out of reach of
children.
 The wall must be strong enough to
support the weight and vibration of
the unit.
 Install the indoor unit at least 230 cm
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 /HDYHVXI¿FLHQWVSDFHIRUFOHDQLQJ
and maintenance.
 7KHDLU¿OWHUVKRXOGUHPDLQDFFHVVLEOH
 Leave at least 1 m distance
between the unit and other electrical
appliances.
 Install the indoor unit in a place where
the condensate water can be easily
drained.
 Install at a location protected from
direct sunlight.
Outdoor unit
 Maintain the minimum installation
GLVWDQFHVVSHFL¿HGLQWKLVGRFXPHQW
 Do not block the air inlet or the air
outlet.
 Install the outdoor unit out of reach of
children.
 Install the outdoor unit where there is
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 Install the outdoor unit where
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not disturb neighbors or animals.
 Install the outdoor unit in a dry place.
 Install the outdoor unit in a place not
exposed to direct sunlight or strong
wind.
 Install the outdoor unit in a place not
supports the weight and vabration of
the unit.
 The height difference between the
indoor unit and the outdoor unit must
be less than 10 m.
 The height of the connecting pipes
must be less than 25 m.
 /HDYHVXI¿FLHQWVSDFHIRUFOHDQLQJ
and maintenance.
 The outdoor unit is powered by the
indoor unit.
Safety precautions for electrical
appliances
 Use a dedicated mains circuit.
 The unit must be properly grounded.
 Install a Residual-current device
(RCD) to protect against personal
injury in case of leakage currents.
 Use an all pole disconnection switch
with a contact separation of at least
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models with a mains plug, make sure
that the mains plug is within reach
after installation.
 The installation must comply with
local electrical safety regulations and
with other relevant local regulations.
 The unit must be installed in
accordance with national wiring
regulations.
 Do not subject the mains cable to
force.
 The distance between the unit and
heat sources is at least 1.5 m.

8 www.electrolux.com
3.1 Indoor unit installation
3.1.1 Type of the mounting plate
150mm or more to ceiling
150mm or more to ceiling
Indoor unit 9000Btu/h models
Indoor unit 12000Btu/h models
150mm or
more to wall
150mm or
more to wall
150mm or
more to wall
150mm or
more to wall
Indoor unit outline
Indoor unit outline
Left rear
side
refrigerant
pipe hole
Ø 55
Left rear
side
refrigerant
pipe hole
Ø 55
Right
rear side
refrigerant
pipe hole
Ø 55
Right
rear side
refrigerant
pipe hole
Ø 55
NOTE
 Make sure that the live wire, the
neutral wire and the ground wire in the
mains socket are properly connected.
 Inadequate or incorrect electrical
connections can cause electric shock
RU¿UH
Grounding requirements
 The unit is a type I electrical
appliance. Make sure that the unit is
properly grounded.
 The yellow-green wire is the ground
wire that cannot be used for other
purposes. Improper grounding can
cause electric shock.
 The ground resistance must comply
with local regulations.
 The mains supply must have reliable
ground terminal. Do not connect the
ground wire to water pipes, gas pipes,
contamination pipes or other possible
unsafe places.
 Fuses must comply with the
prescribed model and rating printed on
the fuse cover or circuit board.
3. PRODUCT INSTALLATION

9ENGLISH
150mm or more to ceiling
150mm or more to ceiling
150mm or more to ceiling
Indoor unit 18000Btu/h models
Indoor unit 22000Btu/h models
Indoor unit 28000Btu/h models
150mm or
more to wall
150mm or
more to wall
150mm or
more to wall
150mm or
more to wall
150mm or
more to wall
150mm or
more to wall
Indoor unit outline
Indoor unit outline
Indoor unit outline
Left rear
side
refrigerant
pipe hole
Ø 55
Left rear
side
refrigerant
pipe hole
Ø 70
Left rear
side
refrigerant
pipe hole
Ø 70
Right
rear side
refrigerant
pipe hole
Ø 55
Right
rear side
refrigerant
pipe hole
Ø 70
Right
rear side
refrigerant
pipe hole
Ø 70

10 www.electrolux.com
3.1.2 Installing the Wall
Mounting Bracket
1. Install the wall mounting bracket
horizontally over the structural parts
on the wall using the spaces indicated
on the bracket, as shown in Fig.1.
2. In the case of tiled, concrete or
similar walls, create 5mm diameter
holes. Place anchor supports for
the appropriate assembly screws.
connection piping and wiring.
3. Install the wall mounting bracket to the
wall with eight Atype screws.
4. At all times securing to the wall studs
is recommended.
Fig.1
NOTE:
 Fit the wall mounting bracket and drill
holes in the wall according to the wall
structure and corresponding mounting
points on the wall mounting bracket
(Dimensions are in “mm” unless
otherwise stated).
3.1.3 Drilling the Hole
1. Determine the position of the hole
for the pipes using the wall mounting
bracket and drill the pipe hole so that it
is tilted slightly downward.
2. Always use a pipe cover with an
opening when drilling.
Fig.2
5-7mm
Wall
Indoor Outdoor
3.1.4 Connective pipe
1. For the left-hand and right-hand
piping, remove the pipe cover from the
side panel. The pipe cover can be kept
as it may be used when relocating the
air conditioner to any other place.
2. For the rear-right-hand and rear-
left-hand piping, install the piping as
shown in Fig 3. Bend the connective
pipe to be laid at a height of 43mm or
less from the wall. Fix the end of the
connective pipe.
Fig.3
Fig.4
3.1.5 Drainage
1. Run the drain hose sloping downward.
Do not install the drain hose as
illustrated in Fig 5.
Fig.5
Pipe Cover
(right)
Indoor Unit
Ourline
'RQRWEORFNZDWHUÀRZE\DULVHRU
put the end of drain hose into water.
Connective Pipe
43mm
Right
Piping Reer Right
Piping Reer Left Piping
Pipe Cover
(left)
Pipe Holder