Elo TouchSystems 4243L User manual

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USER MANUAL
Elo Touch Solutions
32/42/43/5543L IDS Touchscreen D splays `

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Copyright © 2017 Elo Touch Solutions, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by
any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Affiliates (collectively "Elo") makes no representations or warranties
with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to revise this
publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes.
Trademark Acknowledgments
AccuTouch, CarrollTouch, Elo, Elo (logo), Elo Touch, Elo Touch Solutions, Elo TouchSystems, IntelliTouch,, SecureTouch,
TouchTools, TouchPro and VuPoint are trademarks of Elo and its Affiliates. Windows is a trademark of Microsoft Corporation.

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Table of Contents
Section 1: Introduction..........................................................................................................................................................................................................................4
Section 2: Installation ...........................................................................................................................................................................................................................5
Section 3: Mounting .............................................................................................................................................................................................................................7
Section 4: Operation ..........................................................................................................................................................................................................................14
Section 5: Technical Support ..............................................................................................................................................................................................................21
Section 6: Safety & Maintenance........................................................................................................................................................................................................23
Section 7: Regulatory Information.......................................................................................................................................................................................................25
Section 8: Warranty Information .........................................................................................................................................................................................................29

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Section 1: Introduction
Product Descr pt on
Your new touch display combines the reliable performance of Elo Touch Solutions touch products with the latest
developments in touch technology and display design. This combination of features creates a natural flow of
information between a user and the touch display.
This widescreen touch display incorporates an active matrix thin-film-transistor LCD panel to provide high quality
display performance. Its Full HD resolution of 1920x1080 is suitable for displaying graphics and images. Its LED
backlight significantly reduces power consumption and eliminates mercury (compared to CCFL-backlit panels).
Other features that enhance this LCD monitor’s performance are Plug & Play compatibility and on-screen display
(OSD) controls.
Precaut ons
Follow all warnings, precautions and maintenance as recommended in this user manual to maximize the life of your unit
and prevent risks to user safety. See the Safety & Maintenance Section for more information.
This manual contains information that is important for the proper setup and maintenance of the unit. Before setting up and powering
on your new touch display, read through this manual, especially the Installation, Mounting, and Operation Sections.

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Section 2: Installation
Unpack ng the Touch D splay
Open the carton and verify that the following items are present:
• Touch display
• Mounting brackets
• Quick Install Guide
• VGA cable
• HDMI cable (ETXX43L-XXWA models only)
• DVI cable (ETXX43L-XXAA models only)
• USB cable (not available for ETXX43L-0NXX models)
• International power cables
• OSD Remote
• Japanese language regulatory information pamphlet
Connector Panel & Interfaces
Note: DVI or HDMI are available on certain models only.

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Touch D splay Connect ons
1. Connect a video cable from your host computer to the monitor. For VGA cables, tighten the video cables
screws for best performance.
2. Connect the USB touch cable between the monitors USB connector and your PC’s USB port. (Not
applicable for No Touch models)
3. Connect the power cable to the monitors input power jack and the AC power outlet.
4. The touch display ships in the ON state.
Install ng the Touch Technology Software Dr vers
No additional drivers are required for your projected-capacitive touch display with Windows 7 and 8 operating systems, it uses Windows HID drivers.
To download latest touch drivers:
1. Visit www.elotouch.com/Support/Downloads/Driver/DriverDownload/Default.aspx
2. Select the operating system from “Operating System” dropdown menu.
3. Select the technology from “Technologies” dropdown menu.
4. Click on the driver version required for your touch display.
5. Click “Accept” once you are directed to the “Driver License Agreement” page.
6. Enter you email address, Click on “Next Step”. Your driver download will start automatically.
7. If you are a new user, fill in the required information and Click on “Register”. Your driver download will start automatically.

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Section 3: Mounting
General Mount ng Informat on
The OSD text can be rotated between portrait and landscape mode through the OSD menu to better suit your
mounting orientation.
Portrait and Landscape Mode
The monitor can only be installed in portrait or landscape mode following the below diagram. The THIS END UP
sticker will point up.

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For Elo Part Numbers E220625, E589724, and E444804:
Portrait mode can only be installed in the 90 degrees orientation such that the Elo logo on the back is rotated to the
right and the cables are connected from the left side, as the following image shows.
Landscape mode can only be installed at 0 degrees such that the Elo logo is on the back is not rotated and the
cables are connected from the bottom, as the image below shows.
Insert cables from
this side

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S de Mount Brackets
Threaded holes are provided on the sides of the monitor for mounting using the provided brackets. Side mount
brackets are compatible for ET3243 IntelliTouch

Dual Touch, ET4243L IntelliTouch Dual Touch, and ET5543L
TouchProonly.
For ET3243L:
Insert cables from this side

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For ET4243L: