Elo TouchSystems Touch Solutions ET1902L User manual

USER MANUAL
Elo Touch Solutions
ET1902L, ET2202L, ET2402L, ET2702L
UM600162 Rev G

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Copyright © 2022 Elo Touch Solutions, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or
by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Affiliates (collectively “Elo”) make no representations or warranties
with respect to the contents herein, and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to revise
this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes.
Trademark Acknowledgments
Elo, Elo (logo), Elo Touch,EloTouchSolutions and TouchPro are trademarks of Elo and its Affiliates. Windows is a trademark of Microsoft Corporation.

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Table of Contents
Section 1: Introduction ............................................................................................................................................................................................................................... 4
Section 2: Installation................................................................................................................................................................................................................................. 5
Section 3: Mounting ................................................................................................................................................................................................................................... 8
Section 4: Operation ................................................................................................................................................................................................................................ 14
Section 5: Technical Support................................................................................................................................................................................................................... 20
Section 6: Safety & Maintenance............................................................................................................................................................................................................. 22
Section 7: Regulatory Information............................................................................................................................................................................................................ 23
Section 8: Warranty Information............................................................................................................................................................................................................... 30

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Section 1: Introduction
Product Description
Your new touch monitor combines the latest developments in touch technology and display design with reliability for use in high-traffic
environments.
This touch monitor incorporates a 24-bit color, active matrix thin-film-transistor LCD panel to provide high-quality display performance. The 02 Series
includes full sizes from 19 to 27 inches and supports resolutions from 1280 x 1024 to full HD 1920 x 1080. Its LED backlight significantly reduces power
consumption and eliminates the need for mercury (compared to CCFL-backlit panels). Other features that enhance this LCD monitor’s performance are
Plug & Play compatibility, remote on-screen display (OSD) controls and flexible mounting options.
The monitor is intended for use with a self-check-in/registration or point-of-information system for the general environment or medical clinic, or
displaying/reviewing the health information or record. The subject equipment monitor is powered by an externally recognized AC/DC adaptor.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user manual to maximize the life of your unit and prevent risks to user safety.
See the Safety & Maintenance Section for more information.
This manual contains information that is important for the proper setup and maintenance of the unit. Before setting up and powering on your new touch
monitor, read through this manual, especially the Installation, Mounting, and Operation Sections.

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Section 2: Installation
Unpacking the Touch Monitor
Open the carton and verify that the following items are present:
• Touch monitor with stand
• Quick Install Guide
• VGA cable
• HDMI cable
• USB cable
• Audio cable
• Power brick
• Europe power cord
• North America power cord
• 3 x tie wraps
• EEI Label
• 2 x cable cover screws

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Connector Panel
Note: Cable tie-down points can be used to tie down the cables with tie wraps. Simply loop the tie wraps through the cable tie-down points and around the
cable to secure cable connections.
Touch Monitor Connections
1. Connect one end of the HDMI or VGA video cable to the monitor’s HDMI/VGA input connector and the
other end to yourHDMI/VGA video source. (Tighten the video cable’s screws on the VGAconnector for
best performance.)
2. Connect the USB touch cable between the monitor’s USB connector and your PC’s USB port.
3. Connect the audio cable between the monitor’s Audio Out and your audio source.
4. Connect the power adaptor’s input connector to the power source. Connect the power adaptor’s DC output connector to the monitor’s input power jack.
5. The touch monitor ships in an OFF state. Press the power button to turn it on.

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Installing the Touch Technology Software Drivers
No additional drivers are required for your projected-capacitive touch monitor with Windows 7 or 10 operating systems, as it will use the Windows HID
drivers. If the monitor is used with the Windows XP operating system, follow the steps below to install the Windows XP touch driver.
To download the latest touch drivers:
1. Visitwww.elotouch.com/Support/Downloads/Driver/DriverDownload/Default.aspx
2. Select the operating system from the Operating System drop-down menu.
3. Select the technology from the Technologies drop-downmenu.
4. Download the driver version required for your touch monitor.

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Section 3: Mounting
Rear VESA Mount
A four-hole 100 x 100 mm mounting interface for M4 screws is provided on the rear of the monitor. Remove the stand using a Phillips screwdriver to
access the mounting interface. The VESA FDMI-compliant counting is coded VESA MIS-B, 75, C and VESA MIS-D, 100, C.

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Base Mount
The VESA FDMI-compliant counting is coded VESA MIS-E, C.
ET1902L & ET2202L base mounting options are shown below.

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ET2402L & ET2702L base mounting options shown below.