Endress+Hauser SS500 Firmware update

Products Solutions Services
XA02744C/66/EN/01.21
Safety Instruction
TDLAS Gas Analyzer
SS500, SS2000, and SS3000
SS500e, SS2000e, and SS3000e
SS500XP and SS2000XP

Revision History
Copyright © 2021 Endress+Hauser. No part of this manual may be reproduced in whole or in part without
the express written permission of Endress+Hauser. Endress+Hauser reserves the right to change product
design and specifications at any time without prior notice.
Revision Engineering Order Date
01.21 EO18996 February 25, 2022

XA02744C TDLAS Gas Analyzer
i Endress+Hauser
Table of Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . .1
How to Use This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Conventions used in this manual . . . . . . . . . . . . . . . . . . . .1
Associated Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Manufacturer Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
2 General Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . 5
Intended Equipment Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Warning Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Safety label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Equipment labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Instructional symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Potential Risks Affecting Personnel . . . . . . . . . . . . . . . . . . . . .7
Personnel Responsibility . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Mitigating risks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Electrocution hazard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Explosion/fire hazard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
3 SS500, SS2000, and SS3000 TDLAS Gas Analyzer . . . . . . 9
Analyzer Technical Specifications . . . . . . . . . . . . . . . . . . . . . . .9
Peripheral devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Equipment rating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Equipment Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Lifting/carrying the analyzer. . . . . . . . . . . . . . . . . . . . . . 16
Mounting the Analyzer . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Opening/Closing the Analyzer Enclosure . . . . . . . . . . . 18
Protective Chassis and Ground Connections . . . . . . . . . 18
Electrical Wiring Requirements. . . . . . . . . . . . . . . . . . . . 18
External Circuit Breaker Requirements . . . . . . . . . . . . . 18
Connections to the Supply . . . . . . . . . . . . . . . . . . . . . . . . 19
To connect the sample supply line . . . . . . . . . . . . . . . . . 19
Ventilation Requirements . . . . . . . . . . . . . . . . . . . . . . . . 20
Equipment Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Operating Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Firmware Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Intermittent Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4 SS500XP and SS2000XP TDLAS Gas Analyzer. . . . . . . . . 21
Analyzer Technical Specifications . . . . . . . . . . . . . . . . . . . . . 21
Peripheral devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Equipment rating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Equipment Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Lifting/carrying the analyzer. . . . . . . . . . . . . . . . . . . . . . 25
Mounting the Analyzer . . . . . . . . . . . . . . . . . . . . . . . . . . 26

TDLAS Gas Analyzer XA02744C
ii Endress+Hauser
Opening/Closing the Analyzer Enclosure . . . . . . . . . . . 26
Protective Chassis and Ground Connections . . . . . . . . . 27
Electrical Wiring Requirements. . . . . . . . . . . . . . . . . . . . 27
External Circuit Breaker Requirements . . . . . . . . . . . . . 27
Connections to the Gas Supply . . . . . . . . . . . . . . . . . . . . 27
Ventilation Requirements . . . . . . . . . . . . . . . . . . . . . . . . 28
Equipment Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Operating Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Firmware Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Preparing the analyzer for shipment or storage . . . . . . 28
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
5 SS500e, SS2000e, and SS3000e TDLAS Gas Analyzer . . 29
Analyzer Technical Specifications . . . . . . . . . . . . . . . . . . . . . 29
Peripheral devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Equipment rating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Equipment Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Lifting/carrying the gas analyzer . . . . . . . . . . . . . . . . . . 36
Mounting the Analyzer . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Opening/Closing the Analyzer Enclosure . . . . . . . . . . . 37
Protective Chassis and Ground Connections . . . . . . . . . 37
Electrical Wiring Requirements. . . . . . . . . . . . . . . . . . . . 37
External Circuit Breaker Requirements . . . . . . . . . . . . . 37
Connections to the Gas Supply . . . . . . . . . . . . . . . . . . . . 38
To connect the sample supply line . . . . . . . . . . . . . . . . . 38
Ventilation Requirements . . . . . . . . . . . . . . . . . . . . . . . . 39
Equipment Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Operating Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Firmware Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Intermittent Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . 39
6 Maintenance and Service . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Cleaning and Decontamination . . . . . . . . . . . . . . . . . . . . . . . 40
To clean the TDLAS gas analyzer exterior . . . . . . . . . . . 40
Fuse Ratings and Characteristics . . . . . . . . . . . . . . . . . . . . . . 40
Troubleshooting and Repair. . . . . . . . . . . . . . . . . . . . . . . . . . 45
Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Replacing a fuse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Replacing a relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Replacing the membrane separator . . . . . . . . . . . . . . . . 46
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

TDLAS Gas Analyzer XA02744C
Endress+Hauser 1
1 Introduction
Endress+Hauser’s TDLAS Gas Analyzer products are high-speed, diode laser-
based extractive analyzers designed for extremely reliable monitoring of
standard concentrations of specific components in various background
gases.
This manual applies to the following analyzers:
• SS500, SS2000, SS3000
• SS500e, SS2000e, SS3000e
• SS500XP, SS2000XP
To operate the analyzer safely, it is important to closely review all informa-
tion contained in the manuals related to system installation, operation and
maintenance, as referenced in Associated Documents below. Each chapter in
this manual includes product-specific safety instructions in the following
topics:
• General Safety Instructions
• Equipment Installation
• Equipment Operation
Common procedures for equipment maintenance and service follow the
product-specific sections.
Who Should Read This
Manual
This manual should be read and referenced by anyone installing, operating
or having direct contact with the analyzer. Endress+Hauser highly recom-
mends that the responsible party and/or operator of the equipment be qual-
ified to handle this equipment.
How to Use This
Manual
Read the Table of Contents for an overview of the most common safety
issues regarding the installation and operation of the TDLAS gas analyzers
referenced in this manual. Additional information on the installation, oper-
ation and maintenance is in the Operating Instruction. Please note that only
qualified users should perform these tasks.
Images, tables and charts are included to provide a comprehensive under-
standing of the analyzer and its functions. Carefully read the section on spe-
cial symbols which provide key information on the system’s configuration
and/or operation.
Conventions used in this manual
In addition to the symbols and instructional information, use “hot links” to
quickly navigate between different sections. These links include table, figure
and section references and are identified by a pointing finger cursor
when rolling over the text. Click on the link to navigate to the reference.
Associated
Documentation
Enclosed in your analyzer system order is the product Safety Instruction for
your reference. Please review all necessary safety instructions before install-
ing or operating your analyzer.

XA02744C TDLAS Gas Analyzer
2 Endress+Hauser
This document is an integral part of the complete document package, which
includes:
Part
Number Document Type Description
SS500
BA02182C Operating
Instruction
A complete overview of the
operations required to install,
commission and maintain the
device.
TI01642C Technical
Information
Provides technical data on the
device with an overview of asso-
ciated models available.
SS2000
BA02182C Operating
Instruction
A complete overview of the
operations required to install,
commission and maintain the
device.
TI01644C Technical
Information
Provides technical data on the
device with an overview of asso-
ciated models available.
SS3000
BA02185C Operating
Instruction
A complete overview of the
operations required to install,
commission and maintain the
device.
TI01653C Technical
Information
Provides technical data on the
device with an overview of asso-
ciated models available.
SS500XP
BA02183C Operating
Instruction
A complete overview of the
operations required to install,
commission and maintain the
device.

TDLAS Gas Analyzer XA02744C
Endress+Hauser 3
TI01642C Technical
Information
Provides technical data on the
device with an overview of asso-
ciated models available.
SS2000XP
BA02183C Operating
Instruction
A complete overview of the
operations required to install,
commission and maintain the
device.
TI01644C Technical
Information
Provides technical data on the
device with an overview of asso-
ciated models available.
SS500e
BA02164C Operating
Instruction
A complete overview of the
operations required to install,
commission and maintain the
device.
TI01657C Technical
Information
Provides technical data on the
device with an overview of asso-
ciated models available.
SS2000e
BA02164C Operating
Instruction
A complete overview of the
operations required to install,
commission and maintain the
device.
TI01658C Technical
Information
Provides technical data on the
device with an overview of asso-
ciated models available.
Part
Number Document Type Description

XA02744C TDLAS Gas Analyzer
4 Endress+Hauser
For additional instruction manuals, please refer to the following:
• For custom orders:
• Refer to the Endress+Hauser website for the list of local sales chan-
nels who can provide the requested order-specific documentation1:
https://www.endress.com/contact
• For standard orders:
• Refer to the Endress+Hauser website to download the published op-
erating instructions: www.endress.com
Manufacturer
Address
Endress+Hauser
11027 Arrow Route
Rancho Cucamonga, CA 91730
United States
www.endress.com
SS3000e
BA02164C Operating
Instruction
A complete overview of the
operations required to install,
commission and maintain the
device.
TI01659C Technical
Information
Provides technical data on the
device with an overview of asso-
ciated models available.
Device Parameters
GP01181C Description of Device
Parameters
HC12 v2.51
Provides the user with an over-
view of the HC12 v2.51 firm-
ware functionality.
1. Order-specific documentation is located by analyzer serial number (SN).
Part
Number Document Type Description

TDLAS Gas Analyzer XA02744C
Endress+Hauser 5
2 General Safety Information
This chapter reviews the general safety instruction for the TDLAS Gas Ana-
lyzer.
Intended Equipment
Use
The natural gas analyzers are intended for use as explained in the documen-
tation provided. Endress+Hauser recommends that the qualified technician
read and reference the documentation when installing, operating or having
direct contact with the TDLAS Gas Analyzer. Any use of the equipment in a
manner not specified by Endress+Hauser could lead to physical injury and
damage to the equipment.
Warning Labels Equipment labels are adhered to the TDLAS Gas Analyzer to alert the user of
potential hazards. Instructional symbols are also used in the equipment
manuals to indicate potential hazards, important information and valuable
tips, and are not labeled on the analyzer. Following are the equipment labels
and instructional symbols with associated warning and caution types to
observe when servicing the analyzer.
Safety label
A warning label is affixed to the front side of all analyzer enclosures that con-
tain sample gas. An example of the warning label is shown below.
Hazards may vary by stream composition. One or more of the following con-
ditions may apply.
The safety of the analyzer is the responsibility of the installer
and the organization represented.

XA02744C TDLAS Gas Analyzer
6 Endress+Hauser
Equipment labels
Flammable. Gases used in the processing of this analyzer
may be extremely flammable. Any work in a hazardous area
must be carefully controlled to avoid creating any possible
ignition sources (e.g., heat, arcing, sparking, etc.).
Toxins. Endress+Hauser analyzers measure a variety of
gases, including high-level H

S. Follow all safety protocols
governing toxic gases and potential leaks.
Inhalation. Inhaling toxic gases or fumes may cause physical
damage or death.
Technicians are expected to follow all safety protocols
established by the customer that are necessary for servicing
or operating the analyzer. This may include, but is not
limited to, lockout/tag-out procedures, toxic gas monitoring
protocols, personal protective equipment (PPE)
requirements, hot work permits and other precautions that
address safety concerns related to performing service or
operation on process equipment located in hazardous areas.
Warning statement for hazardous voltage. Contact may
cause electric shock or burn. Turn off and lock out the system
before servicing.
Failure to follow all directions may result in damage to or the
malfunction of the analyzer.
Maximum voltage and current specifications for fuses.
PROTECTIVE EARTH GROUND — Symbol indicates the
connection point of the ground wire from the main power
source.
LASER RADIATION
AVOID EXPOSURE TO BEAM
CLASS 3B LASER PRODUCT
INVISIBLE LASER RADIATION — Avoid
exposure to beam. Class 3b Radiation Product.
Refer servicing to the manufacturer-qualified
personnel.
CLASS 1 LASER PRODUCT — Invisible laser
radiation when open. Avoid direct exposure to
the beam.