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WARRANTY
≥Energy Sistem Soyntec SA is liable for any lack of conformity which
exists at the time the goods were purchased during a period of 36
months. Batteries are excluded from the 36-month warranty, having a
warranty period of 12 months.
This warranty covers any defects in workmanship or materials. This
warranty doesn’t cover any failure of the product due to accidents,
misuse or alteration made by an unauthorized person.
The special 36-months warranty is valid for the European Union. For
other countries, please refer to your specific legislation or your local
distributor.
WARRANTY PROCEDURE
1.
Visit the Support section at http://support.energysistem.com and select your
product to view the FAQ (Frequently Asked Questions), user manuals, drivers
and updates available. The solution to your problem is very likely to have been
already published there.
You can check the availability of the user manual in your language at
http://www.energysistem.com/es-es/support/manuals
2.
If you cannot find an appropriate solution in the Support section, you may
send us your enquiry or warranty service request by email: support@
energysistem.com
3.
Alternatively, you may prefer to contact the distributor from which you
purchased the product, presenting the purchase receipt or invoice.
Important: This warranty doesn’t cover any damage or loss to any data
stored in the product memory, therefore Energy Sistem’s Technical Ser-
vice will not assume any loss of the above mentioned information so it is
recommended to make a backup of your data and to remove any data or
personal info from its internal memory before you send the product, or
to send it only with the original factory default values.
Specifications are subject to change without notice.