EnGenius Neutron EWS210AP User manual

Table of Contents
Chapter 1........................................................................................................................................................................................ 5
Key Features ............................................................................................................................................................................................ 6
Introduction.............................................................................................................................................................................................. 7
System Requirements............................................................................................................................................................................... 8
Package Contents..................................................................................................................................................................................... 8
Applications............................................................................................................................................................................................. 9
Technical Specifications ........................................................................................................................................................................ 10
Physical Interface....................................................................................................................................................................................11
Chapter 2......................................................................................................................................................................................12
Considerations for Wireless Installation................................................................................................................................................ 13
Computer Settings.................................................................................................................................................................................. 14
Hardware Installation............................................................................................................................................................................. 18
Mounting the Access Point .................................................................................................................................................................... 19
Chapter 3......................................................................................................................................................................................22
Default Settings...................................................................................................................................................................................... 23
Web Configuration................................................................................................................................................................................. 24
Chapter 4......................................................................................................................................................................................26
Device Status.......................................................................................................................................................................................... 27
Connections............................................................................................................................................................................................ 30
Chapter 5......................................................................................................................................................................................31
IPv4 Settings.......................................................................................................................................................................................... 32
IPv6 Settings.......................................................................................................................................................................................... 33
Spanning Tree Settings........................................................................................................................................................................... 34
Chapter 6......................................................................................................................................................................................35

2.4GHz/5GHz SSID Profile................................................................................................................................................................... 36
Wireless Security ................................................................................................................................................................................... 38
Wireless MAC Filter.............................................................................................................................................................................. 41
Traffic Shaping....................................................................................................................................................................................... 42
Guest Network ....................................................................................................................................................................................... 43
Fast Handover........................................................................................................................................................................................ 45
Management VLAN Settings................................................................................................................................................................. 46
Chapter 7......................................................................................................................................................................................47
SNMP Settings....................................................................................................................................................................................... 48
CLI/SSH Settings................................................................................................................................................................................... 50
HTTPS Settings...................................................................................................................................................................................... 51
Email Alert............................................................................................................................................................................................. 52
Date and Time Settings.......................................................................................................................................................................... 53
WiFi Scheduler....................................................................................................................................................................................... 54
Tools....................................................................................................................................................................................................... 56
LED Control........................................................................................................................................................................................... 59
Device Discovery................................................................................................................................................................................... 60
Chapter 8......................................................................................................................................................................................61
Account Setting...................................................................................................................................................................................... 62
Firmware Upgrade ................................................................................................................................................................................. 63
Backup/Restore...................................................................................................................................................................................... 64
System Log ............................................................................................................................................................................................ 65
Reset....................................................................................................................................................................................................... 66
Logout.................................................................................................................................................................................................... 67
Appendix ......................................................................................................................................................................................68
Appendix A - FCC Interference Statement ............................................................................................................................................ 69
Appendix B - IC Interference Statement................................................................................................................................................ 70

Appendix C - CE Interference Statement............................................................................................................................................... 72

Chapter 1
Product Overview

Introduction
Key Features
Deploy and manage with ease using EWS Series Wireless Management Switches.
Internal 5dBi Omni-Directional MIMO antennas optimized for maximum RF performance.
Backward compatible with IEEE802.11a/b/g/n wireless devices.
Integrated Power over Ethernet (IEEE802.3af/at) for lowering deploying costs. Can be powered using either the included
power adapter or via PoE with PoE 802.3af/at capable Switches or Injectors.
Band Steering to load balance clients between 2.4GHz and 5 GHz for better throughput performance.1
Secured Guest Network.
Stylish low profile design with easy ceiling mounting kit.
Note: 1Feature available only for dual band models.

Introduction
This device is an enhanced-powered, long-range wireless access point. It is designed to operate in numerous environments; from large
homes, small and medium-sized businesses, multiple-floor offices, hotels, and other venues, to larger enterprise deployments. Its
enhanced-powered, long-range characteristics make it a cost-effective alternative to ordinary Access Points that don’t have the range
and reach to connect to a growing number of wireless users who wish to connect to a large hotspot or business network.
To protect sensitive data during wireless transmissions, the device offers different encryption settings for wireless transmissions,
including industry standard WPA and WPA2 encryption. The device also includes MAC address filtering to allow network
administrators to offer network access only to known computers and other devices based on their MAC addresses.
Maximum data rates are based on IEEE 802.11 standards. Actual throughput and range may vary depending on many factors including environmental conditions, distance
between devices, radio interference in the operating environment, and mix of devices in the network. Features and specifications are subjected to change without prior
notice. Trademarks and registered trademarks are the property of their respective owners. For United States of America: Copyright © 2013 EnGenius Technologies, Inc. All
rights reserved.

System Requirements
The following are the Minimum System Requirements in order to configure the device:
Computer with an Ethernet interface or wireless network capability
Windows OS (XP, Vista, 7, 8), Mac OS, or Linux-based operating systems
Web-Browsing Application (i.e. : Internet Explorer, Firefox, Chrome, Safari, or another similar browser application)
Package Contents
The package contains the following items (all items must be in package to issue a refund):
EWS Indoor Access Point
Power Adapter
RJ-45 Ethernet Cable
Quick Installation Guide
Ceiling and Wall Mount Screw kit

Applications
Wireless LAN (WLAN) products are easy to install and highly efficient. The following list describes some of the many applications
made possible through the power and flexibility of WLANs:
Difficult-to-Wire Environments: There are many situations where wires cannot be installed, deployed easily, or cannot be
hidden from view. Older buildings, sites with multiple buildings, and/or areas that make the installation of a Ethernet-based
LAN impossible, impractical or expensive are sites where WLAN can be a network solution.
Temporary Workgroups: Create temporary workgroups/networks in more open areas within a building; auditoriums,
amphitheaters classrooms, ballrooms, arenas, exhibition centers, or temporary offices where one wants either a permanent or
temporary Wireless LAN established.
The Ability to Access Real-Time Information: Doctors/Nurses, Point-of-Sale Employees, and/or Warehouse Workers can access
real-time information while dealing with patients, serving customers, and/or processing information.
Frequently Changing Environments: Set up networks in environments that change frequently (i.e.: Show Rooms, Exhibits, etc.).
Small Office and Home Office (SOHO) Networks: SOHO users require a cost-effective, easy, and quick installation of a small
network.
Training/Educational Facilities: Training sites at corporations or students at universities use wireless connectivity to exchange
information between peers and easily access information for learning purposes.

Technical Specifications
EWS210AP EWS310AP EWS320AP EWS360AP
Standard 2.4GHz IEEE802.11b/g/n
5GHz - IEEE802.11a/n IEEE802.11a/n/ac
Antennas 4 x Internal 5dBi Omni-Directional 6 x Internal 5dBi Omni-Directional
Interface
1 x 10/100/1000 Gigabit Ethernet Port
1 x Reset Button
1 x Power Connector
LED Indicator Power, WLAN, LAN, Mesh
PoE Support IEEE802.3af/at IEEE802.3at
Power Requirement External Power Adapter
DC IN, 12V/2A
Environment
Operating:
Temperature: 32°F to 104°F (0°C to 40°C)
Humidity (Non-condensing): 90% or less
Storage:
Temperature: -4°F to 140°F (-20°C to 60°C)
Humidity (Non-condensing): 90% or less
Dimensions 161.5 x 41.5mm

Physical Interface
1. Reset Button: Press and hold for over 10 seconds to reset to factory default settings.
2. LED Indicators: LED lights for Mesh, WLAN 5GHz1, WLAN 2.4GHz, LAN, and Power
3. LAN Port (802.3at PoE): Ethernet port for RJ-45 cable.
4. Power Connector: 12V DC IN for Power Adapter.
5. Ceiling (Wall) Mount Hole: Using the provided mounting kit, the Access Point can be attached to a ceiling or wall.
6. Kensington Security Slot: To protect your Access Point, use the Kensington Security Slot to attach a cable lock.
1WLAN 5GHz LED not available for EWS210AP

Chapter 2
Before You Begin

Before You Begin
This section will guide you through the installation process. Placement of the EnGenius Access Point is essential to maximize the
Access Point’s performance. Avoid placing the Access Point in an enclosed space such as a closet, cabinet, or stairwell.
Considerations for Wireless Installation
The operating distance of all wireless devices can often not be pre-determined due to a number of unknown obstacles in
the environment in which the device is deployed. Obstacles such as the number, thickness, and location of walls, ceilings,
or other objects that the Access Point’s wireless signals must pass through can weaken the signal. Here are some key
guidelines for allowing the Access Point to have an optimal wireless range during setup.
Keep the number of walls and/or ceilings between the Access Point and other network devices to a minimum. Each wall and/or
ceiling can reduce the signal strength, resulting in a lower overall signal strength.
Building materials make a difference. A solid metal door and/or aluminum stubs may have a significant negative effect on the
signal strength of the Access Point. Locate your wireless devices carefully so the signal can pass through drywall and/or open
doorways. Materials such as glass, steel, metal, concrete, water (example: fish tanks), mirrors, file cabinets, and/or brick can
also diminish wireless signal strength.
Interference from your other electrical devices and/or appliances that generate RF noise can also diminish the Access Point’s
signal strength. The most common types of devices are microwaves or cordless phones.

Computer Settings
Windows XP/Windows 7
In order to use the Access Point, you must first configure the TCP/IPv4 connection of your Windows OS computer system.
1. Click the Start button and open the Control Panel.
Windows XP Windows 7
2a. In Windows XP, click on Network Connections.

2b. In Windows 7, click View network status and tasks in the Network and Internet section, then select Change adapter
settings.
3.Right click on Local Area Connection and select Properties.
4. Select Internet Protocol Version 4 (TCP/IPv4) and then select Properties.

5. Select Use the following IP address and enter an IP address that is different from the
Access Point and Subnet mask, then click OK.
Note: Ensure that the IP address and Subnet mask are on the same subnet as the
device.
For example: Access Point IP address: 192.168.1.1
PC IP address: 192.168.1.2 – 192.168.1.255
PC Subnet mask: 255.255.255.0

Apple Mac OS X
1. Go to System Preferences (it can be opened in the Applications folder or by selecting it in the Apple Menu).
2. Select Network in the Internet & Network section.
3. Highlight Ethernet.
4. In Configure IPv4, select Manually.
5. Enter an IP address that is different from the Access Point and
Subnet mask, then click OK.
Note: Ensure that the IP address and Subnet mask are on the same
subnet as the device.
For example: Access Point IP address: 192.168.1.1
PC IP address: 192.168.1.2 – 192.168.1.255
PC Subnet mask: 255.255.255.0
6. Click Apply when finished.

Hardware Installation
1. Ensure that the computer in use has an Ethernet Controller port (RJ-45 Ethernet Port). For more information, verify with your
computer’s user manual.
2. Connect one end of the Category 5e Ethernet cable into the RJ-45 port of the Access Point and the other end to the RJ-45
port of the computer. Ensure that the cable is securely connected to both the Access Point and the computer.
3. Connect the Power Adapter DC connector to the DC-IN port of the Access Point and the Power Adapter to an available
electrical outlet. Once both connections are secure, verify the following:
a) Ensure that the POWER light is on (it will be orange).
b) Ensure that the 2.4 GHz/5 GHz WLAN light is on (it will be blue for 2.4G, and green for 5G).
c) Ensure that the LAN (Computer/ Access Point Connection) light is on (it will be blue).
d) Once all three lights are on, proceed to set up the Access Point using the computer.

Mounting the Access Point
Using the provided hardware, the Access Point can be attached to a ceiling or wall.
To attach the Access Point to a ceiling or wall using the mounting bracket:
1. Attach the mounting bracket to the wall or ceiling using the provided wall/ceiling mounting hardware kit.
2. Insert the provided short screws into the bottom cover of the Access Point.
Leave enough of the screws exposed to ensure that the unit can be attached to the mounting bracket.
If extra space is required, use the provided spacers and long screws from the T-Rail mounting hardware kit to increase the space
between the unit and the mounting bracket.
3. Mount the Access Point on the mounting bracket by rotating the unit clockwise about 90 degrees to secure it in place.

Attaching the Access Point to a ceiling using the provided T-Rail connectors:
1. Attach the T-Rail connectors to the bottom cover of the Access Point using the provided short screws.
Note: Two sizes of T-Rail connectors are included in the mounting hardware kit: 15/16in (2.38cm) and 9/16in (1.43cm). If extra
space is required to accommodate drop ceiling tiles, use the provided spacers and long screws.
2. Line up the connected T-Rail connectors with an appropriately sized rail and press the unit onto the rail until it snaps into
place.