Entes EMG Series User manual

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RGA&RGSR Series 3 Phase Power Factor Controllers
EMG&GEM
Series

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EMG&GEM Series
Index
Safety Warnings .......................................................................................................................... 4
1.Introduction............................................................................................................................... 5
1.1 General Specications..................................................................................................... 5
1.2 Technical Specications ........................................................................................................ 5
1.3 Connection Diagram.............................................................................................................. 6
1.4 LED Functions ................................................................................................................. 7
2. Installing Drivers...................................................................................................................... 7
2.1 Installing Drivers for Windows 7 ...................................................................................... 7
2.2 Installing Drivers for Windows 8.1 ................................................................................... 10
2.3 Installing Drivers for Windows 10 .................................................................................... 14
3.Conguration ............................................................................................................................ 18
3.1 Connection Settings ........................................................................................................ 19
3.1.1 TCP Connection Type..............................................................................................19
3.1.2 Operating Mode .......................................................................................................19
3.1.3 ModbusTCP Port .....................................................................................................19
3.1.4 TCP Timeout............................................................................................................19
3.1.5 Connection Type......................................................................................................19
3.1.6 Server IP..................................................................................................................20
3.2 Ethernet Settings (This setting is not found on the GEM-05 model) ............................... 20
3.2.1 DHCP ...................................................................................................................20
3.2.2 IP Address ...............................................................................................................20
3.2.3 Gateway...................................................................................................................20
3.2.4 Subnet Mask............................................................................................................20
3.2.5 MAC ID ...................................................................................................................20
3.2.6 WEB Conguration ..................................................................................................20
3.2.7 WEB Port .................................................................................................................21
3.2.8 Web Process Timeout..............................................................................................21
3.2.9 Password .................................................................................................................21
3.3 GPRS Settings ( Available only on GEM series) ............................................................. 21
3.3.1 Username ..................................................................................................................... 21
3.3.2 Password...................................................................................................................... 21
3.3.3. APN ............................................................................................................................. 21
3.3.4 Keep-Alive Range......................................................................................................... 21
3.3.5 Number of Failed Keep-Alives...................................................................................... 21
3.3.6 Connection Latency...................................................................................................... 21
3.4 Seri Port ayarları ................................................................................................................... 22
3.4.1 Serial Port ................................................................................................................22
3.4.2 Baud Rate................................................................................................................22
3.4.3 Data Bit ...................................................................................................................22
3.4.4 Stop Bit ...................................................................................................................22
3.4.5 Parity Bit ..................................................................................................................22
3.4.6 Serial Timeout..........................................................................................................22
3.4.7 Modbus Latency ......................................................................................................22
3.4.8 Retry ...................................................................................................................22
3.5 Software Update.................................................................................................................... 23
3.6 Device Information................................................................................................................. 23
5. Sample Conguration for Remote Network Connection via Modem ....................................... 25
6. EMG/GEM/MY GEM/MY EMG Product Comparison .............................................................. 26
7. Maintenance............................................................................................................................ 26
8. Warranty Terms ....................................................................................................................... 27
9.Conformity Data........................................................................................................................ 27

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EMG&GEM Series
Copyrights of this manual are reserved and it is strictly prohibited to use any part or
content of it.
Read and follow this manual carefully before commissioning and operating ENTES
EMG&GEM. The information given below is important to avoid problems that may
emerge during installation and use.
Please contact the manufacturer for all technical notices: [email protected]
!

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EMG&GEM Series
Safety Warnings
• Installation, commissioning, maintenance and operation of the product must be carried out by
authorized specialists.
• The manufacturer is not responsible for damages emerging from failure to follow the instructions.
• Do not install the product if it has been damaged during transportation. Contact your Sales
Representative.
• Do not dismantle or try to x the product. The product has no user-serviceable parts.
• In case of a failure, immediately contact the authorized company.
• Do not operate the product at low voltages.
• Do not use this product for purposes other than those described in the user manual.
• Check the connections before supplying power to the product.
• Do not touch the terminals while the product is powered.

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EMG&GEM Series
1.Introduction
1.1 General Specications
ENTES EMG/GEM Modbus Gateway range is a Modbus TCP/Modbus RTU protocol converter that
uses the TCP/IP protocol to ensure remote control of your devices, which communicate through
RS485 with the Modbus protocol, through the existing internet/internet infrastructure.
General Specications of EMG/GEM Series Devices:
• Cinterion MC55i Quad-band GPRS modem (GEM series only).
• 10/100 Mbps Ethernet port (EMG&GEM).
• RS232 (EMG&GEM), RS485 port (1200...115200 bps).
• Mini USB port for conguration.
• Operation with SIM cards that have a static or dynamic IP (GEM series only).
• Ability to use the Ethernet port to set device parameters through WEB. (EMG&GEM).
• Ability to work as a server or client.
• Ability to work in Modbus TCP or Transparent mode.
• Ability to read predened counter data (GEM-10SH only).
• GSM port (GEM series only).
EMG&GEM devices are congured as default. There is no need to congure said products. Follow
the steps below in order for the installation of your devices.
1) Establish the ModBus connection of the device.
2) Insert SIM card (MY GEM-02 only).
3) Supply power to the device.
1.2 Technical Specications
Category Description
Network Protocols TCP/IP, ARP, ICMP, HTTP*, ModbusTCP
Serial Ports RS232 (EMG&GEM), RS485 port (1200...115200 bps) USB port
for conguration
Operating Modes
Modbus TCP/RTU, Transparent and Meter Reading (GEM-10SH)
Network Interface 10/100 Mbps auto-negotiation
Serial Communication Formats Data bits: 5-6-7-8
Stop Bit: 1-1.5-2 character
Parity: Single-double-none
Serial Interface 1200-115200 bps
Supply 12-20V DC
Insulation and protection RS485 port: 500V
Ethernet port: 1500V (not available on GEM-05) 15KV ESD
protection on the USB port
10/1000 us (600W) transient pulse protection on the RS485 port
Table 1: Technical Specications of EMG/GEM Devices

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EMG&GEM Series
1.3 Connection Diagram
Figure 1: EMG/GEM Connection Diagram
* Use a thin apparatus, slightly press the button next to the SIM card slot, insert the
card into the slot and put the slot in place.
* Make sure that the SIM card does not have a card code and cut o󰀨 the supply
voltage of the device before inserting the card.
!
PC
(Mini USB)
12-20 VDC
TX RX FGND
RS232
RS-485
Modem/PC/Switch
(Ethernet)
A(+) B(-)
USB GNO +V
FGND
TX RX B(-) A(+)

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EMG&GEM Series
1.4 LED Functions
Signal functions of the device can be tracked through the LEDs found on the front surface of your
device.
Table 2: EMG/ GEM LED Functions
Link/Act: It indicates that the Ethernet connection has been established successfully.
Serial / Data / GPRS: Di󰀨erent names are used on di󰀨erent devices. There are di󰀨erent functions
according to these names.
> Serial indicates the existence of serial communication for EMG devices.
> GPRS indicates that the GPRS connection has been established for the GEM series.
> Data indicates the existence of serial communication for MY EMG-02.
GSM: GSM connection is found on EMG&GEM
POWER: Device power indicator.
Signal level is perfect
Signal level is good
Signal level is moderate
Signal level is low
Signal level is very low
Table 3 : LED Signal Level
2. Installing Drivers
Since the conguration software of EMG/GEM products communicates through the USB port, please
visit http://www.entes.com.tr/kd-detay.asp?KatID=61 to install device drivers on your computer before
using the device
2.1 Installing Drivers for Windows 7
Please follow the steps below to install the drivers on Windows 7 operating system.
1st Step Establish the electrical connections of the device according to the connection diagram and
supply power to the device.
POWER GSM GPRS LINK (not available on
GEM-05)
Green Not ready - Connected to GPRS Ethernet Link
Red Ready - - -
Red (ash) - Connecting to GSM - -
Red - Green - Signal level - -
Green (ash) - - - Ethernet Data

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EMG&GEM Series
2nd Step Select Start-> Control Panel -> System and Security-> System.
3rd Step On this page, from the “System” bottom units, select “Device Manager” submenu (Figure 2).
Figure 2 :Windows 7- Device Manager
4th Step On the “Device Manager” page, under “Other Devices”, you will see the name of the
device that is connected to the computer. It is not active in this stage since the computer will not
know your device. Right click on “ENTES GPRS MODEM” shown in the gure and select “Update
Software” (Figure 3).
Figure 3: Windows 7 - Activating the Device
5th Page On this page, select “Browse my computer for driver software” to proceed (Figure 4).
Figure 4: Windows 7 - Finding Drivers

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EMG&GEM Series
6th Step Click “Browse…”, select the le that contains the installation index on your computer and
click “Next” to proceed(Figure 5).
Figure 5: Windows 7 - Installing Drivers
7th Step
Your computer will start installing device drivers. Once you see “Windows has nished
installing the driver software for this device” click “Close” to complete the installation process
(Figure 6).
Figure 6: Windows 7 - Completing the Driver Installation Process
8th Step Go to the “Device Manager” window. Under “Universal Serial Bus Controllers” you will
see that your device is active (Figure 11).
Figure 7: Windows 7 - Registering the Device on the Computer

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EMG&GEM Series
2.2 Installing Drivers for Windows 8.1
On computers with Windows 8.1 OS, the following system settings must be performed respectively
before establishing the computer connections of EMG and GEM devices
1st Step In the “Start” menu of the computer, click at the bottom of the screen to launch the
“Applications” menu.
2nd Step Under the “Applications” menu, proceed to “PC Settings” submenu and select “Update
and recovery” (Figure 8).
Figure 8: Windows 8.1– PC settings
3rd Step Step In the “Update and recovery” menu, select “Recovery”. On the “Advanced Startup”
page on the right side, select “Reboot Now” icon. Your computer will restart, please wait (Figure 9).
Figure 9: Windows 8.1 - Update and Recovery

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EMG&GEM Series
4th Step On the screen you see once you’ve rebooted the computer, select “Troubleshoot” and on
this page go to “Advanced Options”. (Figure 10)
Figure 10: Windows 8.1 -Troubleshoot
5th Page On the “Advanced Options” page, proceed to the menu “Startup Settings” (Figure 11).
On the “Start Settings” page, select the “Reboot” icon on the bottom right corner. Your computer will
restart, please wait.
Figure 11: Windows 8.1 - Advanced Options
6th Step Once your computer has restarted, you will see the page where you will make the nal
settings for installation.
Press F7 on the keyboard to select “Disable Driver Signature Enforcement” (Figure 12). Your
computer will restart, please wait.
Figure 12: Windows 8.1 – Startup Settings

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EMG&GEM Series
7th Step Once your computer has restarted, proceed to Computer->Properties->Device Manager
menus respectively (Figure 13 &Figure 14).
Figure 13: Windows 8.1 – Properties Figure 14: Windows 8.1 – Device Manager
8th Step On the “Device Manager” window, under the option “Other Devices”, you will see the
name of your EMG and GEM device connected to the computer, with an exclamation mark on it. It is
not active in this stage since the computer will not know the hardware. Right click on the device name
shown in the gure and select “Update Driver Software”.
Figure 15: Windows 8.1 – Other Devices

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EMG&GEM Series
9th Step On the “Update Driver Software” page, select “Browse my computer for driver software”.
Figure 16: Windows 8.1 – Update Driver Software
10th Step On this page, select “Browse”, nd the driver software and click “OK”. For the driver
whose location you’ve indicated to be installed, press “Next”.
11th Step Once the device drivers have been installed, you will see the “Device Manager” page. Under
the option “Universal Serial Bus Controllers”, you will see the name of your EMG or GEM device.
Figure 17: Windows 8.1 - Registering the Device on the Computer

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EMG&GEM Series
2.3 Installing Drivers for Windows 10
On computers with Windows 10 OS, the following system settings must be performed respectively
before establishing the computer connections of EMG and GEM devices.
1st Step On your computer, enter the “Settings” menu found in the “Windows Icon” (Figure 18).
Figure 18: Windows 10 – Settings
2nd Step On the “Settings” page, select Update & security-> Recovery -> Advanced Startup ->
Restart now respectively (Figure 19s).
3rd Step To go the “Startup Settings” page, click the “Troubleshoot & Advanced Options”
respectively. Your computer will restart, please wait.
Figure 19-1: Windows 10 – Update Recovery Figure 19-2: Windows 10 – Recovery & Restart now

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EMG&GEM Series
Figure 19-3: Windows 10 - Troubleshoot Figure 19-4: Windows 10 – Advanced Options
Figure 19-5: Windows 10 – Startup Settings
4th Step Once your computer has restarted, you will see the page where you will make the nal
settings for installation.
Press F7 on the keyboard to select “Disable Driver Signature Enforcement”. Your computer will
restart, please wait (Figure 20).
Figure 20: Windows 10 - Start

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EMG&GEM Series
5th Step On your computer, which has just been rebooted, apply the steps below respectively (Figure 21).
Computer → Properties →Device Manager
Figure 21-1: Windows 10 - Properties Figure 21-2: Windows 10 - Device Manager
Figure 21-3: Windows 10 – Update Driver Software
Figure 22: Windows 10 – Updating Steps

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EMG&GEM Series
6th Step On the “Device Manager” window, under the option “Other Devices”, you will see the
name of your EMG and GEM device connected to the computer, with an exclamation mark on it. It is
not active in this stage since the computer will not know the hardware. Right click on the device name
shown in the gure and select “Update Driver Software”. Click “Browse my computer for driver
software” (Figure 22).
7th Step On this page, go to the “Browse” icon, nd the page that contains driver les and click the
“OK” icon. Click “Next” so that the software whose location you’ve indicated can be found by the
computer.
8th Step Once your computer gives a warning about “Windows Security”, select “Install this driver
software anyway”.
Your computer will continue installing relevant program drivers.
10th Step Once you see the warning “Windows has nished installing the driver software for
this device:”, click the “Close” icon to complete the installation process. Once the installation process
is complete, the “Device Manager” page will open automatically.
Under the option “Universal Serial Bus Controllers”, you will see the name of your EMG or GEM
device (Figure 23).
Figure 23: Windows 10 - Registering the Device on the Computer

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EMG&GEM Series
3.Conguration
For the device to work, both serial communication parameters and network settings must be correct.
Missing or incorrect settings may negatively a󰀨ect the system performance, as well as damaging the
existing communication infrastructure. Besides, your EMG/GEM device will work with factory defaults
in rst use.
Table 4: Factory Settings of EMG/ GEM Devices
Connection TCP Connection Type TCP Server (EMG&GEM)
Operating Mode ModbusTCP (Counter reading: GEM-10SH)
ModbusTCP TCP Port : 502
TCP Timeout: 120
Server IP : 0.0.0.0.
Connection Type GPRS for the GEM Series (this setting is not found on
EMG Series)
Ethernet
(This setting is
not found on
GEM-05)
DHCP Active Passive (Active MY EMG-02)
IP Address 192.168.2.248
Gateway 192.168.2.1
Subnet Mask 255.255.255.0
MAC ID It must be the same as the MAC ID found on the
product's packaging and the cardboard box.
Web Conguration Active
Web Port 80
WEB Process Timeout 120
Web Password Model name of each device
Serial Port Serial Port RS485
Baudrate 9600
Stop Bit 1
Parity None
Serial Timeout 200
Modbus Latency 20
Retry 3 (GEM-10SH only)
GPRS (GEM
Series only)
Username Username
Password password
APN mgbs
Keep Alive Range 1
Number of Failed Keep-
Alives
3
Connection Latency 15

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EMG&GEM Series
3.1 Connection Settings
Figure 24: EMG Series - Connection Menu Figure 25: GEM Series - Connection Menu
3.1.1 TCP Connection Type
You can operate your EMG/GEM device in the server or client mode. If you want to connect your
EMG/GEM device remotely, select the “TCP Server”. If the server to be connected is the one
determined by the user, select “TCP Client”
3.1.2 Operating Mode
The device has two types of operating modes. ModbusTCP - RTU and Transparent Mode. If you
want to convert ModbusTCP packets into Modbus RTU, you need to set the operating mode to
ModbusTCP – RTU. If you want the packets received through TCP to be sent to the serial line without
being subject to any protocol conversion, you need to set the operating mode to Transparent. For
GEM-10SH, if it is to be used for the counter reading function according to the standard IEC62056-
21, select “Counter Reading” from the menu.
Counter reading function is found on the GEM10-SH model only.
3.1.3 ModbusTCP Port
It indicates the port number to be used for ModbusTCP.
3.1.4 TCP Timeout
If the device has been set as a server, this value indicates in seconds the time that the device will
wait to refresh the GPRS connection in case of no data exchange.
3.1.5 Connection Type
In this section, you can select the interface where the ModbusTCP communication will take place. If
you select Ethernet/GPRS, GEM will try to connect to the server via Ethernet rst. In case of failure,
it will try to access the server’s IP address through GPRS. After the GPRS connection has been
established, GEM-10 will continue to send Ping request to the Server at 5 second intervals through
the Ethernet. If it receives response for 4 ping requests consecutively, the GPRS will be disconnected
and the connection will be redirected to Ethernet. This setting means something only if the device has
been set as a client.

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EMG&GEM Series
!This function is found only on the GEM series.
3.1.6 Server IP
If the GEM-10 has been set as a client, this section indicates the IP address to be connected to.
3.2 Ethernet Settings (This setting is not found on the GEM-05 model)
Figure 26: GEM Series - Ethernet Menu
!This function is not found on GEM-05 or MY EMG-02 models.
Access to the WEB interface of GEM10 is only possible through the Ethernet port.
3.2.1 DHCP
It indicates that your EMG/GEM device will receive the IP address for the Ethernet connection over a
DHCP server. If your system does not have a DHCP server, please disable this option.
3.2.2 IP Address
It shows the IP address your device will use for Ethernet connection. If the device receives the IP
address over DHCP, this area will show the IP address assigned by the DHCP server.
3.2.3 Gateway
It shows the address of the gateway or modem through which the device is connected to internet.
3.2.4 Subnet Mask
It shows the network address to which the device is connected.
3.2.5 MAC ID
It shows the MAC address of the device.
3.2.6 WEB Conguration
Enable this setting if you want to be able to change the settings of the device through the WEB interface.