Environmental Water Systems EWS-HEATER-GUARD-3/4 User manual

PRODUCT AND INSTALLATION MANUAL
Model NuMbers:
5 micron pre-sediment ltration and poly-phosphate protection for all water heaters
eWs-HeATer-GuArd-3/4, eWs-HeATer-GuArd-1.5
Retain this Product & Installation Manual
for Helpful Information
Please Register Your System
Revised 12/01/2017 V: 1.7
Heater Guard

EWS-HEATER-GUARD-3/4
EWS-HEATER-GUARD-3/4 - Exploded View and Parts
Exploded View of 3/4” lter
with Poly-Phosphate Spheres
Unpack and check the HEATER GUARD. Unit comes completely assembled with the following:
5 micron pre-sediment lter with poly-phosphate spheres, housing with cap and mounting bracket, pressure
differential gauge, spanner wrench (other mounting bracket included with all HEATER GUARD-3/4)
NOTE: Filters contain Poly-Phosphate Spheres which will roll and rattle within the lter.
The sound is normal and nothing is broken.
HEATER GUARD CAN BE REVERSED FOR FLOW DIRECTION FOR ANY INSTALLATION.
HeATer GuArd-3/4:
Flow direction is from left to right. If installation calls for the reverse direction use the other mounting bracket pro-
vided, turn Heater Guard-3/4 around (meter reads from either side) and install using the other mounting bracket
so ow direction can be from right to left.
HeATer GuArd-1.5:
Flow direction is from left to right. If installation calls for the reverse direction remove the 4 screws from bracket
and turn bracket around and reconnect so ow direction will be from right to left. Turn gauge 1/2 turn clockwise
only in order to read.
WARNING:Do not loosen the gauge during this procedure.
NOTE:
Whether you use the standard ow direction from left to right or you reverse the installation for the ow direction
from right to left - the inlet side is always designated by a ow direction arrow on the lter cap.
Location: Identify an appropriate mounting location adjacent to the water heater. The HEATER GUARD can be
mounted in both indoor and outdoor locations.
WARNING: Never allow unit to freeze. Avoid temperatures above 120oF or attic locations
If outdoors, unit must be protected from direct sun and heat.
INSTALLATION BOTH SYSTEMS - 7 SIMPLE STEPS
1.
2.

EWS-HEATER-GUARD-1.5
Exploded View of 1-1/2” lter
with Poly-Phosphate Spheres
Under no circumstances does the EWS Heater Guard change or alter the proper application and/or routine
maintenance required or recommended by the manufacturer of any product.
Turn off the water supply. Route the cold water supply into the inlet side of the HEATER GUARD.
HIGHLY RECOMMENDED:
Install a bypass with shut-off valves for maintenance convenience (see pictures on next page).
NOTE ABOUT GROUND CONTINUITY:
Installed bypass with copper piping maintains electric continuity for the proper ground of plumbing system. If
bypass is not installed, a jumper is needed (copper wire clamped) between any metal piping before and after the
unit to maintain the proper ground.
Connect the outlet side of the HEATER GUARD into the cold inlet of the water heater.
Refer to water heater instructions for more information on specic water heater connections and water heater
start-up procedures.
WARNING: Useofteontapeistheonlysealanttobeusedonthreadedconnections.
NO pipe dope.
Do not cross-thread, strip threads or over-tighten
Turn on the water supply slowly to allow housing to ll with water.
Depress the RED pressure release button on top of lter cap to release trapped air from the lter.
Check for leaks before leaving installation.
INSTALLATION BOTH SYSTEMS - continued
3.
4.
5.
6.
7.
SEE FOLLOWING PAGES FOR INSTALLATION PICTURES
AND IMPORTANT WARNINGS AND NOTES
EWS-HEATER-GUARD-1.5 - Exploded View and Parts

FILTER SERVICE LIFE IS BASED ON LOCAL WATER CONDITIONS
AND USAGE AND SHOULD BE REPLACED AS NEEDED,
NOT TO EXCEED ONE YEAR.
A NOTE REGARDING THE GAUGE:
The gauge is based on pressure differential. It can only be observed while water is owing through your
HEATER GUARD and will only move when lter cartridge has been prematurely clogged or restricted. The
gauge is only a precaution to prevent problems.
WARNING:
• Maximum water pressure - 75psi. Control pressure and do not allow to spike or surge above 75psi
• Cold water inlet, supply or usage only
WARNING:
• Use of teon tape is the only sealant to be used on threaded connections.
• Use of pipe dope, any grease, or solvents on the threads will void warranty
• Do not overtighten, cross-thread or strip any connections into the inlet or outlet of the cap assembly.
• Do not overtighten the housing into the cap assembly and make sure the housing O-Ring is clean and
in the proper position
• Do not remove the meter or gauge.
WARNING:
• Do not allow to freeze.
• Avoid temperatures above 120oF or attic locations
• Avoid or protect from direct sunlight or heat.
• Prevent any thermal expansion or hot water ow into HEATER GUARD from water heater.
HEATER GUARD INSTALL WARNINGS & NOTES
Tankless
Pictured:
HeATer-GuArd-3/4
installed with bypass
at the inlet to a typical
tankless water heater
EXAMPLE OF PROPER INSTALLATION
EWS-HEATER-GUARD-3/4 IS PICTURED FOR ILLUSTRATION PURPOSES
STANDARD
INSTALLATION
Flow direction from
left to right.
Use other
mounting
bracket
NOTE:
meter on 3/4” unit
can be viewed
from either side
For 11/2” unit
reverse bracket
and turn guage 1/2
turn clockwise to
view
directionofow directionofow
Inlet Outlet Outlet Intlet
REVERSE
INSTALLATION
Flow direction from
right to left.
Tank Type Heater
Pictured:
HeATer-GuArd-3/4
installed with bypass
at the inlet to a typical
water heater

ORDERING FILTER REPLACEMENTS AND PARTS
Thereareafewwaystoorderlterreplacementsforyourunit.
1. Contact your builder, plumbing contractor and/or your installer that provided the product.
2. Contact the showroom or retailer where you purchased the product.
3. Contact an EWS authorized online distributor - Do not accept non-EWS replacements.
If you need assistance, visit our Corporate Site @ www.ewswater.com
or contact EWS Customer Service and we can direct you to someone who may assist you.
www.ewswater.com O: 702.256.8182; M-F 8:00am-4:30pm PST E: [e-mail]
Item #: BB-Guard-Filter-3/4
Replacement lter for
eWs-HeATer-GuArd-3/4
Item #: BB-Guard-Filter-1.5
Replacement lter for
eWs-HeATer-GuArd-1.5
Turn off water supply to lter.
Depress the RED pressure release button to relieve pressure in lter housing.
Unscrew blue housing using spanner wrench.
CAUTION:
Do not lose O-Ring that is in blue housing. When opening housing to change cartridge, it is common for the
O-Ring to lift out of blue housing or stick to black cap.
Remove used cartridge and discard. Rinse out blue housing and ll about 1/3 full with water.
Add about 2 to 3 tablespoons of bleach and scrub thoroughly with a brush or sponge. Rinse thoroughly.
Remove O-Ring from blue housing and wipe groove and O-Ring clean. Lubricate O-Ring with a coating
of clean silicone grease. (Do not use Vaseline or other petroleum-based lubricants.) Place O-Ring back in
place and press O-Ring down into the groove with two ngers. Make sure the O-Ring is seated level in the
groove.
CAUTION:
If O-Ring appears damaged or crimped it should be replaced at this time. See your local dealer for replace-
ment parts.
Insert the new HEATER GUARD replacement lter cartridge into the blue housing making sure that it slides
down over the stem found at the bottom of the housing.
CAUTION: The lter must be properly inserted over the stem located at the bottom of the housing
before you go to Step # 7.
WARNING: Misplacement of the lter can cause damage to the housing.
Place the top of the lter under the stem found in the base of the black cap, make sure the O-Ring is in the
correct position and twist the blue housing onto the black cap and hand tighten. DO NOT OVER-TIGHTEN.
CAUTION: Make sure the top of the lter is properly inserted over the stem found at the base of the
black cap before completely hand tightening.
WARNING: Misplacement of the lter can cause damage to the housing.
Turn on the water supply slowly to allow housing to ll with water.
Depress the RED pressure release button to release trapped air from the unit
Check the installation for any leaks.
REPLACING THE FILTER
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
NoTe:
Filters contain Poly-Phosphate Spheres
which will roll and rattle within the lter.
The sound is normal and nothing is broken.

.........
.........
Find The Right Product For You
Some of us have harder water than others, and EWS generally considers
6 grains (102 ppm or mg/l) of hardness to be on the lower end of
hard water. Select YES if you have hard water issues such as excessive
spotting or mineral build-up in pipes, faucets and water heaters.
www.ewswater.com
quality water filtration crafted in the usa since 1987
EWS SERIES Whole Home Water Filtration
and Conditioning for Hardness Minerals.
...............
.........................
YES
...............
.........................
NO
DO YOU HAVE HARD WATER?
........................
.....................
EWS SPECTRUM
CHLORINE 1
CWL SPECTRUM
CHLORINE 1
AreYou On Well Water?
If you are on private or community well water, you need information to determine any water issues and their solutions. Well water requires complete
and independent testing. Call EWS Customer Service at 702.256.8182 or visit EWSWATER.COM (see the Well Water Tab) for more information.
STOP
Whether your water is hard or soft, treated with chlorine or chloramine**, Environmental Water Systems has the right appliance
to protect you, your family, and your home. Just a few simple questions will help you determine which appliance is best for you.
If you need any help at all, please call EWS Customer Service at 702.256.8182 Monday-Friday 8.00 am - 4.30 pm Pacic Time.
...............
Model #: EWS-CC-1865
For up to 10 years before
lter replacement.
Select this system if you
have ANY of the following:
• 5 (or more) bathrooms
• 5 (or more) people
• 2+ water heaters
EWS CC 1465
EWS CC 1865
CWL SERIES Whole Home Water Filtration Only
for Water Without Hardness Issues.
CHLORAMINE**
........
.........
CWL CC 1865
CWL CC 1465
....................................................................
CHLORAMINE**
............ ...............
DOESYOUR CITY USE
CHLORINE OR CHLORAMINE**?
DOESYOUR CITY USE
CHLORINE OR CHLORAMINE**?
........ ........
Model #: EWS-CC-1465
For up to 10 years before
lter replacement.
Select this system (or
the EWS-SPECTRUM as an
alternate choice1) if you
have all of the following:
• 4 (or less) bathrooms
• 4 (or less) people
• 1-2 water heaters
Model #: CWL-CC-1465
For up to 10 years before
lter replacement.
Select this system (or
the CWL-SPECTRUM as an
alternate choice1)if you
have all of the following:
• 4 (or less) bathrooms
• 4 (or less) people
• 1-2 water heaters
Model #: CWL-CC-1865
For up to 10 years before
lter replacement.
Select this system if you
have ANY of the following:
• 5 (or more) bathrooms
• 5 (or more) people
• 2+ water heaters
.....................................................................
...............
Model #: CWL-SPECTRUM
Our most popular
CWL system
Adjustable for 3/4” - 1 1/2”
main water line. Up to 37 gpm.
1If your city water is treated
by chloramine this system
can still be very eective for
4 or less people with 4 or less
bathrooms.
The only dierence may be
how long the ltration media
may last.
With Chlorine up to 10 years
With Chloramine 7 years
Either way you cannot go
wrong.
So the choice between the
CWL SPECTRUM and the CWL-
CC-1465 can be a customer
choice based on price point or
longevity of lter media.
Need Help? Call Us for Friendly & Helpful Assistance.
EWS Customer Service at 702.256.8182
or email us at [e-mail]
Model #: EWS-SPECTRUM
Our most popular
EWS system
and #1 seller.
Adjustable for 3/4” - 1 1/2”
main water line. Up to 37 gpm.
1If your city water is treated
by chloramine this system
can still be very eective for
4 or less people with 4 or less
bathrooms.
The only dierence may be
how long the ltration media
may last.
With Chlorine up to 10 years
With Chloramine 7 years
Either way you cannot go
wrong.
So the choice between the
EWS SPECTRUM and the EWS-
CC-1465 can be a customer
choice based on price point or
longevity of lter media.
All systems can be installed at any main water line using our adaptive digital valve that accommodates 3/4”- 1 1/2”water lines up to 37 gpm.
All systems self clean and are specied to last up to 10 years before any lter media replacement based on usage and water conditions.
**About 22% of people have tap water treated with chloramine (a corrosive combination of chlorine and ammonia). Chloramine requires more contact time (vs. chlorine)
through a specialized ltration media to eectively lter it out of the water. EWS has designed systems specically for handling chloramine (and does everything else the chlorine
systems will do). See the chart above to determine the right system for you, your family and your home.
MADE IN
USA

Keep a record of the purchase receipt and/or installation receipt. Purchaser is required ll out warranty registration form(s) on applicable product(s) and register all product by
either online @ www.ewswater.com, telephone, postal delivery, fax, e-mail (either [e-mail] or information provided to [e-mail]). Failure
todosovoidsthewarrantyunlessrestrictedbystateregulations.
Privacy: EWS, Inc. does not sell, show or make available any information on any consumer in our database. This database is to ensure, if needed, proper warranty service, and
good customer service for years to come. Please see our privacy policy published in our website at www.ewswater.com.
KnowYourWater:
• If on a municipal system, large or small, it is your right as a consumer to have access to the most recent test results and to expect adherence to federal guidelines, as well as
any state or local requirements. Any problems should be reported to the appropriate agencies. Please acquire those municipal test results to become an informed consumer.
• If on an individual well, have your water completely and independently tested. Local code may require a simple test for coliform bacteria to approve a well, however you may
be unaware of potential problems for you and/or your home. A local water salesman is looking to close a sale and is going to test for hardness minerals and a few simple and
obvious issues, which may or may not be contamination problems. Their solution is almost always the same and yet may provide no resolution to any true problems. Obtain
our “Guide for the Private Well Owner” on our website; www.ewswater.com. Review our section on well water testing and applications in our complete catalog with your local
distributor, dealer, or our representative or visit our website.
• WARNING:
Some restrictions apply to the use of softeners. Contact your local municipal water district or Gov’t Agency. Brine discharge is already restricted on, or may be a problem for,
septic applications and waste water treatment facilities. Since some states have already restricted softeners to metered valves to prevent excessive brine discharge, EWS, Inc.
only provides metered valving in its line of softeners.
Restrictions or an outright ban may also apply to hot-side only, salt-exchange tanks or services. Local water dealers and other organizations do not inform consumers of these
issues and believe these rules are unenforcable. The consumer is ultimately responsible.
Softeners may also provide warranty issues with pools and spas, certain other products and nishes. Softened water should not be used for drinking, cooking, pets or plants and
is usually bypassed or “looped away” from the cold side of the kitchen sink. Reverse osmosis, which also has its drawbacks and issues with other products and materials, may
be used to remove the salt from the water that the softener put in at the kitchen sink, yet may be misapplied for the actual local water conditions.
Any problems of water quality, or the tness of any EWS, Inc. product that is associated with any mechanical, construction, application, installation, and/or environmental issue(s)
(ie: ow rates, line pressure, piping materials, broken supply lines, changing water conditions; well or municipal water quality, et. al.), known or unknown, of the home or facility
will not be considered by EWS, Inc. until such issue(s) have been resolved.
Responsibility for the proper product and/or plumbing specication, application and/or installation of any device manufactured by EWS, Inc. lies with the consumer, their builder
contractor, plumbing sub-contractor and any other installer of choice. Items do not specify and/or install themselves. EWS, Inc. has provided many sources to acquire informa-
tion on the proper application of systems and their installation prior to any purchase. EWS, Inc. manufactures a complete product line of point of use water ltration systems and
point of entry ltration, softening and/or conditioning systems and/or appliances.
EWS, Inc. and the distributors of EWS, Inc. will stand behind the warranties of materials and workmanship. However, EWS, Inc. and the distributors of EWS, Inc. and the Envi-
ronmental Water Systems Product Line do not bear any responsibility for improper applications of product and/or improper installation. It is for this reason that EWS, Inc. provides
complete information on all product for your understanding, specication, application and selection, and proper plumbing application and installation.
To obtain warranty service support, contact your local dealer or contractor from whom you obtained the product or contact EWS, Inc., Customer Service, via phone, fax, or email.
Notication:
This warranty is referenced by EWS, Inc. in all literature, addressed in General Terms and Standard Conditions of Sale, and is published in its entirety in all EWS, Inc. product
manuals, websites, and in all service guides supplied with all product.
Limited Warranty:
EWS, Inc., a Nevada corporation, hereby warrants all products to the original consumer purchaser to be free from defects in material and workmanship as stated in the following
paragraphs:
• All residential point of use: countertop ltration, in-line ltration, undercounter drinking water ltration, shower ltration, residential reverse osmosis, and canister and lter cartridge
point of entry pre-sediment and/or ltration units or systems for one year from date of purchase.
• All residential point of entry: pH decreasing and softener (resin and ion-exchange) systems, Environmental (EWS) Water Systems, Iron Removal units, CWL whole-home
(ltration media) systems, pH increasing reagent (sacricial media) units for 10 years on the tank and riser, 10 years on the ICN conditioner(s) (if applicable) and 5 years on the
valve body and electronics from date of purchase.
• All commercial systems: Dependent on specication and application, please consult with EWS, Inc. upon specication.
• All ltration medias, resins, cartridges, uv lamps, and/or membranes are not covered by any warranty. Filter media, resin, cartridge, uv lamp, and/or membrane replacement or
maintenance schedule will vary and must be replaced, as necessary, as determined by usage and local water conditions.
• Any wear and tear parts or any parts damaged in shipping, installation or application are not covered under warranty.
Product performance may vary based on local water conditions, proper product specication and application, proper plumbing application, setup, installation, startup, maintenance
and/or usage. To ensure proper operation, follow all setup, installation, start-up and maintenance procedures as detailed in all service guides.
Not intended for use where water is microbiologically unsafe or with water of unknown quality without adequate disinfection before or after unit(s). The contaminants or other
substances removed or reduced by these and any other water ltration or treatment devices are not necessarily in your water. To conrm the presence of any primary and
secondary contaminants, have your water supply completely analyzed by an independent and approved facility or if applicable, contact your local water utility for information.
Aesthetic,non-healthrelated,orconstituentswithoutsetfederalstandardsmaybepartofwatertestingbutareinsufcienttodetermineproperapplicationofany
waterltrationortreatmentdevice.
EWS, Inc. will replace, free of charge, during the warranty period, any part which proves defective in material and/or workmanship under proper product and plumbing specica-
tion and application, normal and proper installation, use, service and proper care as published in detail in all service guides included with product. Wear and tear parts such as
pistons, spacers & seals are not covered under warranty. Labor charges are excluded from any warranty service or repair and are not the responsibility of EWS, Inc. Shipping
charges may apply to delivered replacement parts or materials. Charges may also apply for the cost of any replacement media, resin, cartridges, uv lamp and/or membrane from
any warranty service or repair. Information can be obtained at any time through a local dealer, distributor, representative or direct from EWS, Inc. and/or on-line at; www.ewswater.
com. Replacement parts can be obtained from your local dealer, distributor, online or contractor.
This warranty is the exclusive warranty granted by EWS, Inc. and is in lieu of all other warranties of merchantability and tness for a particular purpose and is further limited to
defective parts replacement only. Labor charges and/or damage incurred in setup, installation, and startup, or repair, or replacement, as well as, incidental and consequential
damages connected there with, are excluded, and are not the responsibility of, and will not be paid by EWS, Inc.
This warranty is void for any damages due to improper product and/or plumbing specication and/or application, misuse, abuse, neglect, accident, acts of nature, action of any
military or civil authorities, improper handling and transportation, or improper setup, installation, and/or startup, or any violation of instructions furnished by EWS, Inc., or any
replacement parts other than genuine parts or replacements supplied by EWS, Inc.
This warranty is not a warranty of merchantability, tness, taste, aesthetics, and/or performance that may be subject to improper product and/or plumbing specication and/or
application, misuse, abuse, neglect, accident, acts of nature, action of any military or civil authorities, improper handling and transportation, or improper setup, installation, and/
or startup, or any violation of instructions furnished by EWS, Inc.
Thiswarrantyisnotawarrantyofmerchantability,tness,taste,aesthetics,and/orperformancethatmaybepersonalandofsubjectiveopinionandthatdoesnot
relate to the performance of any system.
Warranty Notication - As Published and Available Online
Warranty Information and the Purchaser’s Responsibility
Find The Right Product For You
www.ewswater.com

EWS Logo and Environmental Water Systems are Registered Trademarks and the Property of EWS, Inc.
The EWS, Inc./Environmental Water System Product available through:
Authorized Kitchen & Bath Showrooms, Appliance Showrooms, Building & Plumbing Wholesale Supply Locations and
their building, plumbing, HVAC and service contractors, and Authorized Online Distributors.
EWSisaProudContributorandSponsorofOrganizationsDedicatedtoImproving
Health, Well-Being and the Environment
• •••• Heart Lung & Respiratory Allergy & Asthma Dermatology & Skin Digestive: Crohn’s & Colitis
Oceans Inland Water Ways Wetlands Forestry Soil Air
•
••• • • ••
ALL FILTRATION PRODUCT PROUDLY MADE & ASSEMBLED IN THE USA