Epson Wf-m21000 User manual

WF-C20600/WF-C20750/WF-C21000/

WF-M21000 User's Guide

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Contents

WF-C20600/WF-C20750/WF-C21000/WF-M21000 User's Guide............................................................. 15

Product Basics .......................................................................................................................................... 16

Product Parts Locations ..................................................................................................................... 16

Product Parts - Front and Inside .................................................................................................... 17

Product Parts - Back...................................................................................................................... 20

Optional Accessories and Replacement Parts .............................................................................. 22

Using the Control Panel ..................................................................................................................... 23

Control Panel Buttons and Lights .................................................................................................. 23

Status Icon Information ............................................................................................................. 24

Selecting the Date and Time ......................................................................................................... 25

Selecting Your Country or Region ................................................................................................. 27

Setting a Password and Locking the Control Panel ....................................................................... 28

Entering Characters on the LCD Screen................................................................................... 30

Using Presets............................................................................................................................ 31

Setting User Feature Restrictions (Access Control) ...................................................................... 34

Changing LCD Screen Language.................................................................................................. 35

Adjusting Control Panel Sounds.................................................................................................... 36

Adjusting the Screen Brightness.................................................................................................... 37

Turning Off the Operation Time Out Setting .................................................................................. 38

Preventing PC Connection via USB .............................................................................................. 39

Checking the Print Counter............................................................................................................ 40

Checking for Software Updates.......................................................................................................... 41

Using Power Saving Settings ............................................................................................................. 42

Changing the Sleep Timer Settings ............................................................................................... 42

Changing the Power Off Timer Settings ........................................................................................ 44

Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 44

Setting Up Epson Connect Services.............................................................................................. 45

Using Epson Email Print ............................................................................................................... 46

Using the Epson iPrint Mobile App ................................................................................................ 47

Using Epson Remote Print ........................................................................................................... 47

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Using Epson Scan to Cloud........................................................................................................... 48

Android Printing Using the Epson Print Enabler ................................................................................ 49

Using Fire OS Printing ....................................................................................................................... 49

Using the Mopria Print Service .......................................................................................................... 50

Using Windows 10 Mobile Printing .................................................................................................... 50

Using Epson Print and Scan App with Windows Tablets ................................................................... 51

Wi-Fi or Wired Networking........................................................................................................................ 52

Network Security Recommendations ................................................................................................. 52

Wi-Fi Infrastructure Mode Setup......................................................................................................... 53

Selecting Wireless Network Settings from the Control Panel ........................................................ 54

Wi-Fi Direct Mode Setup .................................................................................................................... 56

Enabling Wi-Fi Direct Mode........................................................................................................... 57

Wi-Fi Protected Setup (WPS)............................................................................................................. 59

Using WPS to Connect to a Network ............................................................................................. 59

Printing a Network Status Sheet......................................................................................................... 61

Printing a Network Connection Report ............................................................................................... 61

Network Connection Report Codes and Messages ....................................................................... 63

Configuring Email Server Settings...................................................................................................... 69

Changing or Updating Network Connections ..................................................................................... 70

Accessing the Web Config Utility................................................................................................... 70

Changing a USB Connection to a Wi-Fi Connection...................................................................... 71

Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 71

Connecting to a New Wi-Fi Router ................................................................................................ 71

Disabling Wi-Fi Features ............................................................................................................... 72

Enabling Epson Universal Print Driver (PCL) or PostScript Printing.................................................... 74

Installing the Epson Universal Print Driver - Windows ....................................................................... 74

Installing the PostScript (PS3) Printer Software - Windows ............................................................... 78

Installing the PostScript (PS3) Printer Software - Mac ....................................................................... 78

Selecting PDL (Page Description Language) Settings ....................................................................... 79

PDL Print Configuration Options.................................................................................................... 80

Selecting Printer Language and Interface Settings ............................................................................ 82

Printing Language and Interface Options ...................................................................................... 83

Printing a PCL or PS3 (PostScript) Status Sheet ............................................................................... 84

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Loading Paper ........................................................................................................................................... 86

Loading Paper in the Cassettes and Paper Tray ................................................................................ 86

Using the Optional Paper Cassette Lock............................................................................................ 91

Paper Loading Capacity..................................................................................................................... 92

Double-sided Printing Capacity.......................................................................................................... 97

Compatible Epson Papers (U.S. and Canada)................................................................................... 99

Compatible Epson Papers (Latin America) ...................................................................................... 100

Paper or Media Type Settings - Printing Software............................................................................ 100

Selecting the Paper Settings for Each Source - Control Panel ......................................................... 101

Paper Type Settings - Control Panel ........................................................................................... 103

Selecting Default Paper Settings - Administrator.............................................................................. 104

Selecting the Default Printer Settings .......................................................................................... 105

Paper Source Settings Options............................................................................................... 106

Selecting the Universal Print Settings.......................................................................................... 106

Universal Print Settings Options ............................................................................................. 107

Placing Originals on the Product ........................................................................................................... 109

Placing Originals on the Scanner Glass ........................................................................................... 109

Placing Originals in the Automatic Document Feeder ...................................................................... 111

Copying .................................................................................................................................................... 115

Copying Documents or Photos......................................................................................................... 115

Copying Options............................................................................................................................... 117

Saving Groups for Copying .............................................................................................................. 121

Editing or Deleting a Saved Group for Copying ................................................................................ 122

Omitting Red Characters in Originals When Copying (WF-C20600/WF-C20750/WF-C21000) ....... 123

Printing from a Computer ....................................................................................................................... 125

Printing with the Standard Epson Printer Software - Windows ......................................................... 125

Synchronizing Printer Settings for Optional Units - Windows ...................................................... 126

Selecting Basic Print Settings - Windows .................................................................................... 127

Paper Source Options - Windows ........................................................................................... 130

Print Quality Options - Windows ............................................................................................. 130

Multi-Page Printing Options - Windows................................................................................... 131

Selecting Double-sided Printing Settings - Windows ................................................................... 131

Double-sided Printing Options - Windows............................................................................... 133

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Selecting Finishing Options - Windows ....................................................................................... 134

Finishing Options - Windows................................................................................................... 136

Selecting Additional Print Options - Windows.............................................................................. 137

Custom Color Correction Options - Windows.......................................................................... 138

Image Options and Additional Settings - Windows.................................................................. 139

Header/Footer Settings - Windows ......................................................................................... 140

Selecting a Printing Preset - Windows......................................................................................... 142

Selecting Extended Settings - Windows ...................................................................................... 142

Extended Settings - Windows ................................................................................................. 144

Printing Your Document or Photo - Windows............................................................................... 146

Locking Printer Settings - Windows ............................................................................................. 147

Locked Setting Options........................................................................................................... 148

Entering a User ID and Password for Printing ............................................................................. 150

Selecting Default Print Settings - Windows.................................................................................. 151

Changing the Language of the Printer Software Screens ....................................................... 152

Changing Automatic Update Options .......................................................................................... 153

Printing with the Epson Standard Printer Software - Mac................................................................. 154

Selecting Basic Print Settings - Mac ........................................................................................... 154

Paper Source Options - Mac................................................................................................... 158

Print Quality Options - Mac ..................................................................................................... 158

Print Options - Mac ................................................................................................................. 159

Selecting Page Setup Settings - Mac .......................................................................................... 159

Selecting Print Layout Options - Mac........................................................................................... 160

Selecting Double-sided Printing Settings - Mac........................................................................... 160

Double-sided Printing Options and Adjustments - Mac........................................................... 161

Managing Color - Mac ................................................................................................................. 161

Color Matching and Color Options - Mac ................................................................................ 162

Selecting Finishing Options - Mac ............................................................................................... 163

Finishing Options - Mac .......................................................................................................... 164

Selecting Printing Preferences - Mac .......................................................................................... 164

Printing Preferences - Mac...................................................................................................... 165

Printing Your Document or Photo - Mac ...................................................................................... 166

Checking Print Status - Mac.................................................................................................... 167

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Printing with the Epson Universal Print Driver - Windows................................................................. 168

Synchronizing Printer Settings - Epson Universal Print Driver - Windows ................................... 169

Selecting Print Settings - Epson Universal Print Driver - Windows .............................................. 170

Selecting Default Print Settings - Epson Universal Print Driver - Windows.................................. 172

Locking Printer Settings - Epson Universal Print Driver - Windows ............................................. 174

Epson Universal Print Driver Locked Setting Options ............................................................. 175

Adding Network Printers - Epson Universal Print Driver - Windows............................................. 176

Printing with the PostScript (PS3) Printer Software - Windows ........................................................ 179

Selecting Basic Print Settings - PostScript Printer Software - Windows ...................................... 179

Selecting Default Print Settings - PostScript Printer Software - Windows.................................... 182

Printing with the PostScript (PS3) Printer Software - Mac ................................................................ 183

Selecting Basic Print Settings - PostScript Printer Software - Mac ............................................. 184

Cancelling Printing Using the Product Control Panel ....................................................................... 188

Scanning .................................................................................................................................................. 189

Starting a Scan................................................................................................................................. 189

Starting a Scan Using the Product Control Panel ........................................................................ 189

Scanning to Email ................................................................................................................... 191

Scanning to a Connected Computer ....................................................................................... 194

Scanning to a Memory Device ................................................................................................ 198

Scanning to the Product's Hard Drive ..................................................................................... 199

Scanning to the Cloud............................................................................................................. 202

Setting Up a WSD Port (Windows 7/Windows Vista) .............................................................. 204

Control Panel Scanning Options............................................................................................. 204

Setting Up and Scanning to a Network Folder or FTP Server...................................................... 207

Creating a Shared Network Folder.......................................................................................... 207

Registering Contacts for Network Folder or FTP Scanning - Web Config ............................... 209

Registering Contacts for Email, Network, or FTP Scanning - Control Panel ........................... 210

Scanning to a Network Folder or FTP Server.......................................................................... 212

Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 215

Starting a Scan from a Scanning Program................................................................................... 217

Starting a Scan from a Smart Device........................................................................................... 219

Scanning in Epson Scan 2 ............................................................................................................... 219

Additional Scanning Settings - Main Settings Tab ....................................................................... 223

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Additional Scanning Settings - Advanced Settings Tab............................................................... 224

Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... 225

Image Format Options................................................................................................................. 227

Scan Resolution Guidelines ........................................................................................................ 227

Scanning with Document Capture Pro or Document Capture .......................................................... 228

Scanning with Simple Scan in Document Capture Pro - Windows .............................................. 228

Scanning with Job Scan in Document Capture Pro - Windows.................................................... 230

Adding and Assigning Scan Jobs with Document Capture Pro - Windows ............................. 231

Scanning Two Originals onto One Sheet (Stitching Images) - Windows ..................................... 234

Scanning Multi-Page Originals as Separate Files - Windows ...................................................... 237

Scanning with Document Capture - Mac ..................................................................................... 240

Adding and Assigning Scan Jobs with Document Capture - Mac............................................ 243

Entering a User ID and Password for Scanning ............................................................................... 244

Faxing....................................................................................................................................................... 245

Connecting a Telephone or Answering Machine.............................................................................. 245

Setting Up Fax Features .................................................................................................................. 251

Setting Up Basic Fax Features .................................................................................................... 251

Using the Fax Setup Wizard ................................................................................................... 251

Selecting the Line Type........................................................................................................... 253

Setting the Number of Rings to Answer .................................................................................. 254

Selecting Advanced Fax Settings................................................................................................ 255

Basic Settings - Fax ................................................................................................................ 256

Send Settings - Fax................................................................................................................. 259

Receive Settings - Fax............................................................................................................ 259

Report Settings - Fax .............................................................................................................. 262

Security Settings - Fax............................................................................................................ 263

Setting Up the Fax Utility - Windows............................................................................................ 264

Setting Up Contacts and Contact Groups......................................................................................... 266

Creating a Contact....................................................................................................................... 266

Editing or Deleting a Contact ....................................................................................................... 270

Creating a Contact Group............................................................................................................ 271

Editing or Deleting a Contact Group ............................................................................................ 274

Sending Faxes ................................................................................................................................. 275

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Sending Faxes from the Product Control Panel........................................................................... 276

Sending a Fax Using the Keypad, Contact List, or History...................................................... 276

Fax Sending Options .............................................................................................................. 279

Sending a Fax at a Specified Time ......................................................................................... 280

Sending a Fax on Demand ..................................................................................................... 282

Sending a Stored Fax ............................................................................................................. 283

Dialing Fax Numbers from a Connected Telephone ............................................................... 285

Sending Faxes Using the Fax Utility - Windows .......................................................................... 285

Sending Faxes Using the Fax Utility - Mac .................................................................................. 288

Receiving Faxes............................................................................................................................... 291

Fax Reception ............................................................................................................................. 291

Receiving Faxes Automatically ................................................................................................... 292

Receiving Faxes Manually........................................................................................................... 292

Forwarding Received Faxes........................................................................................................ 293

Receiving a Fax by Polling .......................................................................................................... 294

Viewing a Fax on the LCD Screen (Using the Fax Box)............................................................... 295

Checking Fax Status ....................................................................................................................... 297

Printing Fax Reports......................................................................................................................... 298

Fax Report Options ..................................................................................................................... 299

Using External USB Devices with Your Product................................................................................... 300

Connecting a USB Device................................................................................................................ 300

Disconnecting a USB Device............................................................................................................ 300

Viewing and Printing from the LCD Screen ...................................................................................... 301

Printing JPEG Photos.................................................................................................................. 301

Print Setting Options - JPEG Mode......................................................................................... 303

Printing TIFF and PDF Files ....................................................................................................... 305

Print Setting Options - TIFF Mode........................................................................................... 307

Print Setting Options - PDF Mode ........................................................................................... 309

Transferring Files on a USB Device ................................................................................................. 310

Setting Up USB Device Access ................................................................................................... 311

Using Your Product's Internal Storage.................................................................................................. 312

Storage Folder Types....................................................................................................................... 312

Printing a Stored File........................................................................................................................ 314

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Saving Groups for Printing from Storage.......................................................................................... 316

Editing or Deleting a Saved Group ................................................................................................... 319

Saving Stored Files to an External USB Device ............................................................................... 322

Emailing Stored Files ....................................................................................................................... 327

Saving Stored Files to a Network Folder .......................................................................................... 331

Saving Stored Files to Cloud Services ............................................................................................. 336

Storage Menu Options ..................................................................................................................... 338

Searching for Folders and Files........................................................................................................ 341

Deleting Folders and Files from Storage .......................................................................................... 342

Changing the Storage Period of Files............................................................................................... 344

Restricting Shared Folder Access .................................................................................................... 345

Replacing Ink Cartridges and Maintenance Boxes............................................................................... 346

Check Cartridge and Maintenance Box Status................................................................................. 346

Checking Ink Status on the LCD Screen...................................................................................... 347

Checking Ink and Maintenance Box Status with Windows .......................................................... 348

Checking Cartridge and Maintenance Box Status - Mac ............................................................. 351

Purchase Epson Ink Cartridges and Maintenance Box (U.S. and Canada)...................................... 353

Purchase Epson Ink Cartridges and Maintenance Box (Latin America) ........................................... 353

Ink Cartridge and Maintenance Box Part Numbers .......................................................................... 353

Removing and Installing Ink Cartridges............................................................................................ 354

Replacing the Maintenance Box....................................................................................................... 356

Adjusting Print Quality............................................................................................................................ 358

Print Head Maintenance................................................................................................................... 358

Checking the Nozzles Using the Product Control Panel .............................................................. 358

Cleaning the Print Head Using the Product Control Panel........................................................... 361

Cleaning and Transporting Your Product ............................................................................................. 363

Cleaning Your Product ..................................................................................................................... 363

Cleaning the Scanner Glass............................................................................................................. 363

Cleaning the Automatic Document Feeder....................................................................................... 365

Moving or Transporting Your Product............................................................................................... 369

Solving Problems .................................................................................................................................... 370

Viewing the Help Screen .................................................................................................................. 370

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