Epson WorkForce 320 User manual

WorkForce 320/323/325 Series
Quick Guide
Basic Printing, Copying, Scanning, and Faxing
Maintaining Your Product
Network Setup (WorkForce 323/325 only)
Solving Problems
®

2Contents
Contents
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Using Special Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Placing Originals for Copying, Scanning, or Faxing. . . . . . . . 7
Using the Scanner Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Using the Automatic Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Copying a Document or Photo . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Copying a Document or Photo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Printing From Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . 11
Printing in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Printing With a Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Selecting the Correct Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Faxing a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Connecting a Phone or Answering Machine . . . . . . . . . . . . . . . . . . . . . . . 15
Setting Up Fax Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Sending a Fax From the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Scanning a Document or Photo . . . . . . . . . . . . . . . . . . . . . . . . 20
Scanning With Epson Scan Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Scanning With Mac OS X 10.6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Maintaining Your Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Checking the Print Head Nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Checking Ink Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Purchasing Epson Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Contents 3
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Wireless Network Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Installing for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Setting Up Additional Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Checking for Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

4Loading Paper
Loading Paper
You can print documents and photos on a variety of paper types and sizes. For
details, see page 5. (For instructions on loading envelopes, see your online
User’s Guide.)
1. Open the paper support and pull up the extensions. Then pull out the output
tray extensions and flip up the paper stopper.
Note:
If you are using legal-size paper, do not raise the paper stopper.
2. Squeeze the edge guide as you slide it all the way to the left. (If the feeder
guard is in the way, flip it forward.)
3. Load paper against the right edge and behind the tab with the glossy or
printable side face up. (Load letterhead or pre-printed paper top edge first.)
Feeder
guard
Edge
guide
Always load paper short edge
first; don’t load it sideways.

Using Special Papers 5
You can load up to about 100 sheets of plain paper or 20 sheets of photo
paper. Load other special papers one sheet at a time. See your online
User’s Guide for details.
Note:
If you are just making a copy or printing a rough draft, plain paper is fine. However,
for the best results, use one of Epson’s special ink jet papers, as listed below.
4. Squeeze the edge guide and slide it against the paper, but not too tightly.
Using Special Papers
Epson offers a wide array of high quality papers, making it easy to maximize the
impact of your documents, photos, presentations, and other projects.
You can purchase genuine Epson ink and paper at Epson Supplies CentralSM at
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can
also purchase supplies from an Epson authorized reseller. To find the nearest one,
call 800-GO-EPSON (800-463-7766).
Paper name Size Part number Sheet count
Epson Presentation Paper Matte Letter (8.5 × 11 inches
[216 × 279 mm]) S041062 100
Legal (8.5 × 14 inches
[216 × 356 mm]) S041067 100
Epson Premium Presentation
Paper Matte Borderless 8 × 10 inches (203 × 254 mm) S041467 50
Letter (8.5 × 11 inches
[216 × 279 mm]) S041257 S042180 50 100

6Using Special Papers
Epson Premium Presentation
Paper Matte Double-sided Letter (8.5 × 11 inches [216 × 279 mm]) S041568 50
Epson Ultra Premium Photo
Paper Glossy Borderless 4 × 6 inches (102 × 152 mm) S042181 S042174 60 100
Borderless 5 × 7 inches
(127 × 178 mm) S041945 20
Borderless 8 × 10 inches
(203 × 254 mm) S041946 20
Letter (8.5 × 11 inches
[216 × 279 mm]) S042182 S042175 25 50
Epson Premium Photo Paper
Semi-gloss Borderless 4 × 6 inches (102 × 152 mm) S041982 40
Letter (8.5 × 11 inches
[216 × 279 mm]) S041331 20
Epson Premium Photo Paper
Glossy Borderless 4 × 6 inches (102 × 152 mm) S041808 S041727 40 100
Borderless 5 × 7 inches
(127 × 178 mm) S041464 20
Borderless 8 × 10 inches
(203 × 254 mm) S041465 20
Letter (8.5 × 11 inches
[216 × 279 mm]) S042183 S041667 25 50
Epson Photo Paper Glossy Borderless 4 × 6 inches
(102 × 152 mm) S041809 S042038 50 100
Letter (8.5 × 11 inches
[216 × 279 mm]) S041141 S041649
S041271
20
50
100
Epson Bright White Paper Letter (8.5 × 11 inches
[216 × 279 mm]) S041586 500
Epson Photo Quality Self-
adhesive Sheets A4 (8.3 × 11.7 inches [210 × 297 mm]) S041106 10
Epson Iron-on Cool Peel Transfer
paper Letter (8.5 × 11 inches [216 × 279 mm]) S041153 10
Paper name Size Part
number Sheet count

Placing Originals for Copying, Scanning, or Faxing 7
Placing Originals for Copying,
Scanning, or Faxing
Before you copy, scan, or fax, place your documents or photos on the scanner glass
or in the Automatic Document Feeder.
Using the Scanner Glass
You can place a photo or a document up to letter-size (or A4-size) on the scanner
glass.
1. Open the document cover.
2. Place your original face-down on the
scanner glass, with the top against the
back left corner.
3. Close the cover gently to keep your
original in place.
Using the Automatic Document Feeder
You can place up to 30 letter- or A4-size sheets or 10 legal-size sheets in the
Automatic Document Feeder (ADF).
1. Open the ADF paper support.

8Using the Automatic Document Feeder
2. Slide the edge guide outward.
3. Fan the originals, then tap them on a flat surface to even the edges.
4. Insert the originals face-up, top edge first.
5. Slide the edge guide against the originals, but not too tightly.

Copying a Document or Photo 9
Copying a Document or Photo
Follow the instructions in this section to make color or black-and-white copies.
Note:
To turn off the “beep” heard when you press a button, press r/KCopy/Fax, press
xMenu, press u or d to select Maintenance, then press OK. Select Sound, then
select Off and press OK.
Copying a Document or Photo
You can copy documents onto plain paper or Epson special paper just like you
would on a copy machine. If you use the Automatic Document Feeder, you can
copy up to 30 sheets at a time onto letter- or A4-size plain paper.
You can copy a photo onto 4 × 6-inch, 5 × 7-inch, letter-size, or A4-size Epson
photo paper (various types available) for instant photo reprints.
1. Load paper in the sheet feeder (see page 4).
2. Place your original document or photo on the scanner glass, or load your
documents in the Automatic Document Feeder (see page 7).
Note:
When you use the Copy function with originals loaded in the Automatic Document
Feeder, letter-size paper is automatically selected for your printed copies. If you
copy a legal-size document, the image will be cropped to fit. To copy a full legal-size
document on letter-size paper, press xMenu, select Reduce/Enlarge, then press
OK. Press uor dto select Legal->Letter, then press OK.

10 Copying a Document or Photo
3. Press the r/KCopy/Fax button.
4. Press uor d or use the numeric keypad to select the number of copies you
want (up to 99).
5. To change the layout, press xMenu, then press
OK. Press uor dto selectWith Border to leavea
small margin around the image or Borderless to
expand the image all the way to the edge of the
paper (slight cropping may occur), then press OK.
Note:
You cannot print borderless on plain paper.
6. To change paper type, paper size, or any other print settings, press uor d to
select the setting, then press OK. Press uor dto select an option, then press
OK.
Note:
Not all Paper Type, Paper Size, Layout, and Quality settings may be available
depending on the options you choose. See the online User’s Guide for details.
7. After you finish selecting settings, press xMenu to exit the settings menu.
8. Press the xB&W or xColor button to begin copying. To cancel copying,
press yStop/Clear Settings.
Note:
Do not pull out paper as it is printing; it ejects automatically.

Printing From Your Computer 11
Printing From Your Computer
This section describes the basic steps for printing from a Windows®or
Macintosh®computer. For detailed instructions on printing, see the online
User’s Guide.
Tip:
It’s a good idea to check for updates to your Epson product software; see page 41.
Printing in Windows
1. Open a photo or document in a printing program, and select the print option.
2. Select your product, then click the Preferences or Properties button.
3. On the Main tab, select basic print settings. Make sure you choose the correct
paper Type setting for your paper (see page 14).
Tip:
For more information about print settings, click Help.
4. To resize your printout or print double-sided, click the Page Layout tab.
Select the type of
document you’re
printing (choose
Photo or Best
Photo for pictures)
Select your
documentorphoto
Orientation
Select your
paper Size
Select your
paper Type
Click here for
borderless photos

12 Printing With a Macintosh
5. For more printing options, click the Advanced tab.
6. Click OK to save your settings.
7. Click OK or Print to start printing. This window appears and shows the
progress of your print job.
Printing With a Macintosh
Follow the steps below to print from Mac OS®X 10.5 to 10.6.
Note:
If you’re printing from Mac OS X 10.4, see your online User’s Guide for instructions.
1. Open a photo or document in a printing program, open the File menu, and
select Print.
2. Select your product as the Printer setting.
3. Click the arrow to expand the Print window, if necessary.
Cancel
printing
Click to expand
Select your Epson product

Printing With a Macintosh 13
4. Select basic copy and page settings. For borderless photos, choose a Paper
Size setting with a Sheet Feeder - Borderless option.
Note:
If the setting you want isn’t shown (for example, Scale), check for it in your
application before printing or check for it at the bottom of this window.
5. Choose Print Settings from the pop-up menu, and select these print settings:
6. Choose any other printing options you may need from the pop-up menu. See
the online User’s Guide for details.
Copy and
page settings
Application
settings
Choose Print Settings
Select your Media Type
(see page 14)
Select higher quality or
faster printing (if
available)
Select Color or
Black/Grayscale output

14 Selecting the Correct Paper Type
7. Click the Advanced button to change additional settings.
Note:
For more information on print settings, click ?.
8. Click Print.
9. To monitor your print job, click the printer icon in the dock.
Selecting the Correct Paper Type
Select the correct Type (see page 11) or Media Type (see page 13) setting in your
printer software so the ink coverage can be adjusted accordingly.
For this paper/media Select this setting
Plain paper
Epson Bright White Paper
Epson Presentation Paper Matte
Epson Iron-on Cool Peel Transfer paper
Epson Photo Quality Self-adhesive Sheets
Plain Paper/Bright White Paper
Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy
Epson Premium Photo Paper Glossy Premium Photo Paper Glossy
Epson Photo Paper Glossy Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss
Epson Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte
Double-sided
Premium Presentation Paper Matte
Envelopes Envelope
C
ancel
printing
Selectthe
print job
Pause or
resume
printing

Faxing a Document 15
Faxing a Document
Your product lets you send faxes by entering fax numbers, selecting entries from a
speed dial or group dial list, or using the one-touch dial buttons. Using the
Automatic Document Feeder, you can fax up to 30 pages at a time.
Note:
You can also send a fax from your computer using the Epson FAX Utility. With
Windows, see the online User’s Guide. With Macintosh, download the utility from the
Epson support web site listed on page 46.
Connecting a Phone or Answering
Machine
1. Connect the phone cable from
the wall jack to the LINE port
on the back of the product.
Note:
If you’re connecting the product
to a DSL phone line, you must
plug a DSL filter into the wall jack
or you won’t be able to use the
fax or telephone equipment.
Contact your DSL provider for the
necessary filter.
2. To use a telephone or
answering machine, you need a
second phone cable. Connect
one end of the cable to the
telephone or answering
machine,andconnecttheother
end to the EXT. port on the
back of the product.
Telephone
wall jack
LINE cable
LINE cable
EXT. cable
Telephone
wall jack

16 Setting Up Fax Features
In Auto Answer mode, if the incoming call is a fax and you pick up the phone or
the answering machine answers, the product automatically begins receiving the
fax. If the other party is a caller, the phone can be used as normal or a message can
be left on the answering machine.
Note:
Any phone or answering machine must be connected to the EXT. port to detect an
incoming fax call when a phone is picked up.
Setting Up Fax Features
Before sending or receiving faxes, you should create a fax header and select the
number of rings before the fax answers.
Note:
To select other settings or use the Epson FAX Utility, see the online User’s Guide.
Entering Fax Header Information
You should enter your name and phone number in the fax header before sending
faxes so that recipients can identify the origin of the fax.
Note:
If you leave the product unplugged for a long period of time, the date and time settings
may get lost. See the Start Here sheet or online User’s Guide for instructions on
resetting them.
Entering Your Sender Name
1. Press the r/KCopy/Fax button, then press xMenu.
2. Press uor d to select Fax Settings, then
press OK.
3. Press uor d to select Header, then press OK.
4. Press OK to select Fax Header.
5. Use the numeric keypad to enter your sender name or other header
information (see “Using the Keypad to Enter Numbers and Characters” on
page 17). You can enter up to 40 digits.
6. When you’re done, press OK to return to the Fax Header screen.

Setting Up Fax Features 17
Entering Your Phone Number
1. From the Fax Header screen, press uor d to
select Your Phone Number, then press OK.
You see the phone number input screen.
2. Use the numeric keypad to enter your phone number (up to 20 digits).
3. When you’re done, press OK to return to the Your Phone Number screen.
4. Press xMenu to exit the Fax Settings menu.
Using the Keypad to Enter Numbers and Characters
When entering phone numbers and text in Fax mode, follow these guidelines:
■To enter a fax number, use the numeric keypad. Press Redial/Pause to insert
a pause symbol (–) when a pause is required during dialing. Use the # button
to insert the + symbol when entering an international phone number.
■To move the cursor, add a space, or delete a character:
■lor r: Move the cursor to the left or right.
■Auto Answer: Inserts a space and moves the cursor right.
■Speed Dial/Group Dial: Deletes a character and moves the cursor left.
■To enter characters, press a keypad button repeatedly to switch between
uppercase, lowercase, or numbers. Press 1to enter special characters.
Selecting the Number of Rings to Answer
If you connected an answering machine and it is set to pick up on the fourth ring,
you should set the product to pick up on the fifth ring or later:
1. Press the r/KCopy/Fax button, then press xMenu.
2. Press uor d to select Fax Settings, then press OK.
3. Press uor d to select Communication, then press OK.
4. Press uor d to select Rings to Answer, then press OK.
5. Press uor d or use the numeric keypad to select the number of rings, then
press OK. Select more rings than you use for the answering machine.
6. Press xMenu to exit the Fax Settings menu.

18 Sending a Fax From the Control Panel
Sending a Fax From the Control Panel
You can send a fax by manually entering a fax number, as described below.
Note:
To dial the number using a telephone, by redialing, or by selecting from your speed dial
list, see the next section. To send a fax from your computer using the Epson FAX Utility,
see your online User’s Guide.
1. Place your original(s) for faxing (see page 7).
2. Press the r/KCopy/Fax button.
3. Use the numeric keypad to manually enter the fax
number. You can enter up to 64 digits.
4. To change fax settings, press xMenu and select settings as necessary.
5. Press the xB&W or xColor button to send your fax.
Note:
If the recipient’s fax machine prints only in black and white, your fax is automatically
sent in black and white even if you select color.
■If you are scanning with the Automatic Document Feeder, your
document is automatically scanned and faxed.
■If you placed your document on the scanner
glass, you see this screen after the first page is
scanned:
If you need to fax additional pages, place your original on the scanner
glass or in the Automatic Document Feeder. Then press 1to continue. If
you do not need to fax another page, press 2. Your document is faxed.
■If the fax number is busy, you see a redialing message and the product
redials after one minute. To redial immediately, press Redial/Pause.
To cancel faxing, press yStop/Clear Settings at any time.
Other Ways to Dial a Fax Number
Here are some other ways you can dial a fax number:
■Redial/Pause: Redial the last fax number you used.
■Speed Dial/Group Dial: Select or type the number of the speed dial/group
dial entry and press OK. Press 1 to enter another entry, or press 2 to continue.

Receiving Faxes 19
■One-touch dial button: Press a button on the right side of the control panel to
select one of the first five speed dial/group dial entries and press OK. Press 1 to
enter another entry or press 2 to continue.
■If you’ve connected a telephone to the product, dial
the number from the phone. Press 1 to confirm.
Note:
Don’t hang up the phone until you begin transmitting the fax.
Receiving Faxes
Before receiving faxes, make sure you load plain paper and select the Paper Size
setting that matches the size of paper you’ve loaded. If the incoming fax pages are
larger than the paper size you loaded, the fax size is reduced to fit or printed on
multiple pages, depending on the Auto Reduction setting you select. See your
online User’s Guide for instructions.
To receive faxes automatically, make sure the Auto Answer light is turned on. To
turn it on, press the Auto Answer button, then press OK.
Note:
To change the number of rings before the product answers, see page 17.
If you run out of paper during printing, you see the error message Paper out.
Load more paper and press the OK button to continue.
To receive faxes manually, turn off the Auto Answer light and follow these steps:
1. When your telephone rings, lift the phone off the hook.
2. Press 2to receive the fax, then press 1 at the next screen.
3. After all the pages are received, you see the Fax ready screen. Replace the
phone on the hook.
4. Press OK to print the fax.

20 Scanning a Document or Photo
Scanning a Document or Photo
You can use your product to scan original documents and photos and save them
on your computer.
Scanning With Epson Scan Software
You can scan from any TWAIN-compliant application using Epson Scan. Or you
can start Epson Scan directly from your computer and save your image to a file.
Note:
For Mac OS X 10.6, see “Scanning With Mac OS X 10.6” on page 21. For detailed
scanning instructions, see the online User’s Guide.
1. Open the document cover and place your original face-down on the glass, in
the back left corner, as shown on page 7.
2. Close the cover gently so you don’t move the original.
3. Do one of the following to start Epson Scan:
■Windows:
Double-click the EPSON Scan icon on your desktop.
■Macintosh 10.4 and 10.5:
Double-click EPSON Scan in the Epson Software folder in the
Applications folder.
■To scan from an application, start your application. Then open the File
menu, choose Import or Acquire, and select your product.
4. Epson Scan opens in Office Mode the first time you use it. (You can change
the scan mode using the Mode selector in the upper right corner.)
Note:
You cannot use Home mode to scan with the Automatic Document Feeder.
Click here to change
the scan mode