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Epson LQ-570e Installation and operation manual

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EPSON LQ-570e
4/00 EPSON LQ-570e - 1
User Replaceable Parts
Options
Paper Handling Options
High-capacity cut-sheet feeder (C806381)
Feeds up to 150 sheets of paper or 25 plain bond envelopes into
the printer without reloading. If you also install the single-bin
cut-sheet feeder, you can use both feeders as a double-bin cut-
sheet feeder.
Single-bin cut-sheet feeder (C806371)
Feeds up to 50 sheets of ordinary single-sheet paper and is used
in conjunction with the high-capacity cut-sheet feeder to create
a double bin.
Additional tractor unit (C800201)
Used in combination with the other tractor, improves
continuous paper handling and reduces the chance of paper
jams. This is especially useful for printing on continuous
multipart forms.
Roll paper holder (#8310)
Allows you to use your printer with 8.5-inch roll paper like that
used with telex machines.
Front sheet guide (C814231)
Allows you to easily load single sheets, including single sheet
mulitpart forms, from the front paper slot.
paper guide
cover
paper guide
front cover
(closed)
edge guides
printer cover
control panel
paper
release
lever
tractor
ribbon cartridge
shield
plate
parallel
interface paper
tension unit
paper thickness
lever (gap)
knob
front cover (open)
front edge guide
User replaceable part Part number
Upper connector cover 1037223
C.B.S-tite screw 1002674
Front edge guide 1050231
Front cover assembly 1053455
Knob 1039337
Logo plate 1053118
Paper separator 1025296
Paper eject assembly 1050319
Printer cover assembly 1050320
Rear tractor assembly 1040231
Rear sheet guide assembly 1050324
EPSON LQ-570e
2 - EPSON LQ-570e 4/00
Optional Interface Cards
You can install an optional interface card to supplement your
printer’s built-in parallel interface and provide added network
compatibility. The EPSON interface cards in the table below
are compatible with your printer.
* If you install the C823051 optional serial interface card, be sure to
set the transfer speed to one of the following: 300, 600, 1200, 2400,
4800, 9600, or 19200 bps.
Printer Specifications
Mechanical
Model number Card type
C823051 Serial Type B interface card
C823071 32KB serial Type B interface card
C823121 LocalTalk interface card
C823141 Coax Type B interface card
C823151 Twinax Type B interface card
C823451 IEEE-1284 (Type B bidirectional)
parallel interface card
C823622 Type B Ethernet interface card for
10 Base 2 / 10 Base T
C823642 Type B Ethernet interface card for
10/100 Base TX with AC adapter
Printing method 24-pin impact dot matrix
Emulation EPSON ESC/P®2 and IBM 2390 Plus
Printing speed High-speed draft
400 cps at 10 cpi
Draft
300 cps at 10 cpi
360 cps at 12 cpi
450 cps at 15 cpi
Draft condensed
257 cps at 17 cpi
300 cps at 20 cpi
LQ
100 cps at 10 cpi
120 cps at 12 cpi
150 cps at 15 cpi
LQ condensed
171 cps at 17 cpi
200 cps at 20 cpi
Printing direction Bidirectional logic seeking for text and
graphics printing. Unidirectional text
or graphics printing can be selected
using software commands.
Line spacing 1/6 inch or programmable in
1/360-inch increments
Printable columns 80 columns (at 10 cpi)
Resolution (maximum) Letter quality: 360 × 180 dpi
Raster graphics: 360 × 360 dpi
Interfaces 1 standard bidirectional, 8-bit parallel
interface with IEEE-1284 nibble mode
support, and 1 optional interface slot
Paper feed methods Friction (front or top paper entry)
Push tractor (rear paper entry)
Pull tractor (front, bottom, or rear
paper entry)
Push and pull tractor (optional)
High-capacity cut-sheet feeder
(optional)
Roll paper holder (optional)
Paper feed speed Continuous
5 inches/second
Intermittent
45 ms/line at 1/6-inch line spacing
Paper capacity Optional high-capacity cut-sheet feeder
up to 150 sheets of 22 lb (82 g/m2)
paper
up to 25 plain or bond envelopes
up to 30 airmail envelopes
up to 30 postcards
Single-bin cut-sheet feeder
up to 50 sheets of 22 lb (82 g/m2)
paper
The total thickness of the
paper stack can be up to
0.20 inch (5 mm).
Buffer 64KB
EPSON LQ-570e
4/00 EPSON LQ-570e - 3
Electrical
Environmental
Paper
Use recycled paper and envelopes only under normal
temperature and humidity conditions, as follows:
Temperature 59 to 77 °F (15 to 25 °C)
Humidity 30 to 60% RH
Do not load paper that has been folded or is damaged,
wrinkled, or curled.
Ordinary single sheets:
front, top, and cut-sheet feeder entry
Width Front and top
10.1 to 14 inches (257 to 356 mm)
High-capacity cut-sheet feeder
3.9 to 14.3 inches (100 to 364 mm)
Second bin cut-sheet feeder
7.2 to 8.5 inches (182 to 216 mm)
Length Front and top
3.9 to 14.3 inches (100 to 364 mm)
High-capacity cut-sheet feeder
10.1 to 14 inches (257 to 356 mm)
Second bin cut-sheet feeder
10.1 to 14 inches (257 to 356 mm)
Built-in fonts Bitmap fonts
EPSON Draft 10, 12, 15 cpi
EPSON Roman 10, 12, 15 cpi,
proportional
EPSON Sans Serif 10, 12, 15 cpi,
proportional
EPSON Courier 10, 12, 15 cpi
EPSON Prestige 10, 12 cpi
EPSON Script 10 cpi
EPSON OCR-B 10 cpi
EPSON Orator 10 cpi
EPSON Orator-S 10 cpi
EPSON Script C proportional
Scalable fonts
EPSON Roman 10.5, 8–32 pt
(every 2 pt)
EPSON Sans Serif 10.5, 8–32 pt
(every 2 pt)
EPSON Roman T 10.5, 8–32 pt
(every 2 pt)
EPSON Sans Serif H 10.5, 8–32 pt
(every 2 pt)
Barcode fonts
EAN-13, EAN-8, Interleaved 2 of 5,
UPC-A, UPC-E, Code 39, Code
128, POSTNET
Character tables 1 Italic table and 12 graphical character
tables (35 graphical character tables are
available in some countries)
Character sets 14 international character sets and
1 legal character set
Reliability Total print volume
19 million lines (except print head)
MTBF 10,000 POH (25% duty)
Print head life
approximately 200 million strokes
per wire
Dimensions
and weight Height 6.3 inches (160 mm)
Width 16.3 inches (415 mm)
Depth 14.5 inches (368 mm)
Weight 16.5 lb (7.5 kg)
Ribbon Black ribbon cartridge (#7753)
Film ribbon cartridge (#7768)
Black ribbon life: 2 million characters
(LQ, 10 cpi, 48 dots/character)
Film ribbon life: 0.2 million characters
(LQ, 10 cpi, 48 dots/character)
120 V 220 to 240 V
Input voltage range 99 to 132 V 198 to 264 V
Rated frequency range 50 to 60 Hz
Input frequency range 49.5 to 60.5 Hz
Rated current 1.0 A (maximum
2.6 A depending on
the character type)
0.5 A (maximum
1.4 A depending on
the character type)
Power consumption Approx. 36 W (ISO/IEC 10561 letter pattern)
Temperature Humidity
(without condensation)
Operation 41 to 95 °F (5 to 35 °C) 10 to 80% RH
Storage –22 to 140 °F (–30 to 60 °C) 0 to 85% RH
EPSON LQ-570e
4 - EPSON LQ-570e 4/00
Thickness 0.0025 to 0.0055 inch (0.065 to 0.14 mm)
Cut sheet feeder: 0.0028 to 0.0055 inch (0.07 to
0.14 mm)
Weight 14 to 24 lb (52 to 90 g/m2)
Cut sheet feeder: 18 to 24 lb (64 to 90 g/m2)
Single-sheet multipart forms:
front entry only
Width 3.9 to 10.1 inches (100 to 257 mm)
Length 3.9 to 14.3 inches (100 to 364 mm)
Copies 1 original +up to 4 copies
Thickness 0.0047 to 0.015 inch (0.12 to 0.39 mm)
Weight 12 to 15 lb (40 to 58 g/m2)
Binding Line glue at the top of form
Envelopes: top entry only
Size No. 6 6.5 × 3.6 inches (165 ×92 mm)
No. 10 9.5 ×4.1 inches (241 ×105 mm)
Thickness 0.0063 to 0.0205 inch (0.16 to 0.52 mm)
Weight 12 to 24 lb (45 to 90 g/m2)
Postcards: front and top entry
Width Front and top: 3.9 to 7.9 inches (100 to 200 mm)
Cut sheet feeder: 3.9 to 5.8 inches (100 to 148 mm)
Length Front: 5.8 to 7.9 inches (148 to 200 mm)
Top: 3.9 to 7.9 inches (100 to 200 mm)
Cut sheet feeder: 3.9 to 5.8 inches (100 to 148 mm)
Thickness 0.0087 inch (0.22 mm)
Weight 51 lb (192 g/m2)
Continuous paper (standard and multipart):
front, rear, and bottom entry
Width 4 to 10 inches (101.6 to 254 mm)
Length 4 to 22 inches (101.6 to 558.8 mm)
Copies 1 original +up to 4 copies
Thickness Printable area
0.0025 to 0.015 inch (0.065 to 0.39 mm)
Perforated edges
up to 0.035 inch (0.9 mm)
Weight (not multipart) 14 to 22 lb (52 to 82 g/m2)
Weight (1 multipart sheet) 12 to 15 lb (40 to 58 g/m2)
Binding Point glue or paper staples on both sides
(front, bottom, or rear entry)
❏The continuous multipart forms should be securely joined
together along the left and right edges by crimping.
Crimping should be pressed in from the original sheet side
and go completely through all copy sheets.
❏The ratio of the cut/uncut length at the perforation should
be between 3:1 and 5:1.
❏The perforation between pages should not extend all the
way to the edges of the paper.
❏At the perforation between pages, the horizontal and
vertical perforation cuts should not cross.
❏The thickness of the perforation part when extended should
be 1 mm or less.
Continuous paper with labels:
front and bottom entry
Label size (minimum) 0.938×2.5inches(23.8×63.5mm)
0.1 inch (2.5 mm) corner radius
Backing sheet width 4 to 10 inches (101.6 to 254 mm)
Backing sheet length 4 to 22 inches (101.6 to 558.8 mm)
Backing sheet thickness 0.0028 to 0.0035 inch
(0.07 to 0.09 mm)
Total thickness 0.0063 to 0.0075 inch
(0.16 to 0.19 mm)
Label weight 17 lb (64 g/m2)
Roll paper:
rear entry with optional roll paper holder only
Width 8.5 ±0.12 inch (216 ±3 mm)
Thickness 0.0028 to 0.0035 inch (0.07 to 0.09 mm)
Weight 14 to 22 lb (52 to 82 g/m2)
Paper Alignment
Front entry
Printing starts at “0” on the scale. The unprintable area is to the
left of the “0”.
EPSON LQ-570e
4/00 EPSON LQ-570e - 5
Rear entry
Printing starts at “0” on the scale. The unprintable area is to the
left of the “0.”
Printable Area
Single sheets, envelopes, and postcards
A The minimum top margin is 0.17 inch (4.2 mm).
B The minimum left and right margins are 0.12 inch (3 mm).
The maximum paper width is 10.1 inches (257 mm).
The maximum printable width is 8 inches (203.2 mm).
For single sheets wider than 8.23 inches (209.2 mm), the side
margins increase to match the width of the paper.
C The minimum bottom margin is 0.17 inch (4.2 mm).
Continuous paper
A The minimum top and bottom margins above and below the
perforation are 0.17 inch (4.2 mm).
B The minimum left and right margins are 0.51 inch (13 mm).
The maximum paper width is 10 inches (254 mm).
The maximum printable width is 8 inches (203.2 mm).
For continuous paper wider than 9 inches (229.2 mm), the side
margins increase proportionally to match the width of the paper.
Roll paper
A The minimum top margin is 0.17 inch (4.2 mm).
B The minimum left and right margins are 0.12 inch (3 mm).
The maximum printable width is 8 inches (203.2 mm).
Safety Approvals
120 V
Safety standards UL 1950
CSA C22.2 No. 950
EMI FCC part 15 subpart B class B
CSA C108.8 class B
B
A
C
A
C
B
printable
area printable
area
B
AA
BB
printable
area
B
A
printable
area
EPSON LQ-570e
6 - EPSON LQ-570e 4/00
230 V
Safety standards EN 60950
EMI EN 55022 (CISPR pub. 22) class B
AS/NZS 3548 class B
Acoustic noise Approx. 49 dB (A) (ISO 7779 pattern)
CE Marking
230 V
Low Voltage Directive 73/23/EEC EN 60950
EMC Directive 89/336/EEC EN 55022 Class B
EN 61000-3-2
EN 61000-3-3
EN 50082-1
IEC 60801-2
IEC 60801-3
IEC 60801-4
Control Panel Buttons and Lights
Font button
Selects the font.
Font lights
Indicate which font is selected.
Condensed button
Turns condensed mode on and off.
Condensed light
On when condensed mode is on.
Tear Off/Bin button
❏Advances continuous paper to the tear-off position.
❏Feeds continuous paper backward from the tear-off position
to the top-of-form position.
❏Selects a cut-sheet feeder bin when the cut-sheet feeder
is installed and the release lever is in the single sheet
position.
❏Turns on the card mode to print on postcards and
envelopes.
Tear Off/Bin lights
❏f f when continuous paper is in the tear-off position.
❏o n when bin 1 of the optional cut-sheet feeder is selected.
❏n o when bin 2 of the optional cut-sheet feeder is selected.
❏n n when the printer is in the card mode.
n= on, o= off, f= flashing
LF/FF button
❏Feeds paper line by line when pressed quickly.
❏Ejects a single sheet or advances continuous paper to the
next top-of-form position when held down.
Load/Eject button
❏Loads a single sheet of paper.
❏Ejects a single sheet of paper when a sheet is loaded.
❏Loads continuous paper from the standby position.
❏Feedscontinuous paper backward tothe standby position in
micro adjust mode.
Micro Adjust mode
When you hold down the Pause button for 3 seconds, the
printer enters the micro adjust mode. In this mode, you can
press the LF/FF D and Load/Eject Ubuttons to adjust the
top-of-form or tear-off position.
Pause button
Stops printing temporarily, and resumes printing when pressed
again. When pressed for 3 seconds, turns on micro adjust mode.
Pause light
❏On when the printer is paused.
❏Flashes when the printer is in the micro adjust mode or
when the print head has overheated.
Paper Out light
❏On when no paper is loaded in the selected paper source or
paper is not loaded correctly.
❏Flashes when paper has not been fully ejected or a paper jam
has occurred.
EPSON LQ-570e
4/00 EPSON LQ-570e - 7
Error Indicators
You can identify many common printer problems using the
lights on the control panel. If your printer stops working
and one or more control panel lights are on or flashing, or the
printer beeps, use the following table to diagnose and fix
the problem.
Status Monitor
The EPSON Status Monitor 3 utility comes with the printer
but is available only for use with Windows 95, 98, or NT 4.0.
It allows you to monitor your printer’s status, alerts you when
printer errors occur, and provides troubleshooting instructions.
Paper Positions
Top-of-Form Position
The top-of-form position is where the printer starts printing on
single sheets or continuous paper.
Tear-off Position
Continuous paper is in the tear-off position when the
perforation is aligned with the tear-off edge. You can easily tear
off your printed document at this position.
Standby Position
Continuous paper is in the standby position when it is attached
to the tractor but not loaded in the printer.
State of
panel lights
Beep
pattern
Problem
Solution
nPause  The printer is paused.
Press the Pause button to resume printing.
 Paper from another paper source is currently
in the paper path.
Move the paper release lever back to the
appropriate position and press the Load/Eject
button to feed the paper out of the paper path.
Then set the lever to the position you want to
use. Press the Pause button to turn off the
Pause light, if necessary.
nPaper Out
nPause
 No paper is loaded in the selected paper
source.
Load paper in the printer. Then press the Pause
button to turn off the Pause light, if necessary.
 The paper is not loaded correctly.
Remove your paper and reload it. Then press
the Pause button to turn off the Pause light, if
necessary.
 Paper is jammed in the printer.
Clear the paper jam as described on page 14.
fPaper Out
nPause
 Continuous paper is not fed to the standby
position.
Tear off the printed document at the perforation;
then press the Load/Eject button. The printer
feeds the paper to the standby position. Press
the Pause button to turn off the Pause light.
 A single sheet of paper is not fully ejected.
Press the Load/Eject button to eject the sheet.
Then press the Pause button to turn off the
Pause light, if necessary.
 Paper is jammed in the printer.
Clear the paper jam as described on page 14.
fPause  The print head is overheated.
Wait a few minutes; the printer resumes
printing automatically once the print head cools.
fPaper Out
fPause
f f
Tear Off/Bin
f f f
Font
An unknown printer error has occurred.
Turn off the printer and leave it off for several
minutes; then turn on the printer again. If the
error recurs, contact your dealer.
n= on, f= flashing
••• = short series of beeps (three beeps)
••••• = long series of beeps (five beeps)
The printer beeps once if you press a control panel button when the
corresponding function is not available.
The letters ABC are printed at the top-of-form position
EPSON LQ-570e
8 - EPSON LQ-570e 4/00
Available Paper Paths
The printer provides a variety of paper paths for single sheets
and continuous paper. This section describes how paper feeds
into the printer from the top, front, bottom, or rear.
Printing on Continuous Paper
You can choose from two tractor positions (push and pull) and
three paper entry slots (front, bottom, and rear) for printing on
continuous paper. This section helps you determine which
paper paths and tractor positions are best for your continuous
paper printing needs.
Using the push tractor
If you often need to tear off sheets of continuous paper (for
printing purchase orders or sales slips, for example), it is best to
use the push tractor. This allows you to use the tear-off edge to
easily tear off printed sheets of continuous paper at the
perforation. When continuous paper is loaded on the push
tractor, you can also load single sheets from the paper guide
without removing the continuous paper from the tractor.
The tractor is installed in the push position when the printer is
shipped.
Using a pull tractor
If you often print on thick or heavy continuous paper, such as
multipart forms or continuous paper with labels, use a tractor in
the pull position. The pull tractor provides the best paper jam
prevention, and allows you to load continuous paper from the
front, rear, or bottom of the printer. However, you cannot use
the tear-off feature with the pull tractor. You can use the front,
bottom, or rear paper slot with the pull tractor.
If you plan to use a tractor in the pull position, you can
remove the tractor from the rear push position and
reinstall it in the pull position, or you can purchase an
optional tractor unit (C800201) and install it in the pull
position.
Using the push and pull tractors in combination
You can improve paper feeding and reduce paper jams by using
two tractors at the same time. This is especially helpful for
printing on continuous preprinted forms, multipart forms, and
for printing high-quality graphics.
Paper slot Description
front
If you print on thick paper, such as multipart
forms or continuous paper with labels, use
the front paper slot because this paper path is
almost straight. This reduces the chance of
paper jams.
bottom
The bottom paper slot has the straightest
paper path, so it is the best slot to use when
printing on thick paper, such as multipart
forms or continuous paper with labels.
When loading paper in the bottom slot, be
sure to use a printer stand with an opening
large enough for the paper to feed through it
without obstruction.
rear
You can also load continuous paper from the
rear pull tractor position.
Do not load continuous paper
with labels in the rear slot; the
labels may come off their
backing sheet inside the printer
and cause a paper jam.
Paper loaded from the rear slot
results in a curved paper path,
which may affect loading
performance, so use the front or
bottom slot whenever possible.
Combination Description
rear push
and pull
To use the push tractor with the pull tractor, you
need to purchase the optional pull tractor
(C800201) and install it in the pull position.
Do not load continuous paper with
labels onto the push tractor even
when it is used in combination with
the pull tractor. If you load
continuous paper with labels onto
the rear push/pull tractor, the labels
may come off their backing sheet
inside the printer and cause a paper
jam.
EPSON LQ-570e
4/00 EPSON LQ-570e - 9
Printing on Single Sheets
You can load ordinary single sheets from the top or front of the
printer, even with continuous paper already loaded in the push
tractor.
Loading paper in the top slot
You can load ordinary single sheets, envelopes, or postcards in
the top slot. Load envelopes in the top slot only.
Loading paper in the front slot
You can load ordinary single sheets, single-sheet multipart
forms, or postcards in the front slot.
Always use the front paper slot to load single-sheet
multipart forms.
Paper Release Lever Positions
Usethepaperrelease lever to indicate the paper source you want
to use. The table below describes each paper release lever
position.
Paper release
lever position Description
Single-sheet position
For loading single sheets from the top or front slot.
Push tractor position
For loading continuous paper from the tractor
installed in the push position. Set the lever to this
position when using the push and pull tractors in
combination.
Pull tractor position
For loading continuous paper from the tractor on top
of the printer in the pull position. When the tractor is
in the pull position, you can load paper in the front,
rear, or bottom slot.
EPSON LQ-570e
10 - EPSON LQ-570e 4/00
Paper Thickness Lever Positions
The paper thickness lever allows the printer to accommodate
various thicknesses of paper. You can select one of 8 positions
identified by the scale next to the lever.
Use the following table to set the paper thickness lever to match
the thickness of your paper.
* Continuous paper with labels cannot be used with the push tractor.
To use them, install the tractor unit in the pull position.
If the printed image is smeared, you may need to set
the paper thickness lever one position higher to
improve print quality.
If the printed image is faint or has many gaps, you may
need to set the paper thickness lever one position
lower to improve print quality.
Paper Handling
Loading Multipart Forms
You can use carbonless multipart forms of up to 5 parts (the
original plus up to 4 copies). Make sure you set the paper
thickness lever to the proper position based on the number of
layers in your form.
For best results with multipart forms, select a straight or almost
straight paper path. It is best to load multipart forms using the
front or bottom slot and the pull tractor.
Except for setting the paper thickness lever, load multipart
forms the same way you load ordinary continuous paper.
Be sure your multipart forms do not exceed 0.015 inch
(0.39 mm) in thickness for the printable area and 0.03
inch (0.76 mm) for the perforated edges.
Do not load paper that is damaged, curled, or wrinkled.
If you are using crimp bound paper, make sure the
protruding side of the crimp faces away from the print
head when you print. Hitting the crimp protrusion with
the print head could severely damage the print head.
Loading Continuous Paper with Labels
When printing, use only labels that are mounted on continuous
backing sheets with sprocket holes for a tractor feeder. Do not
try to print on single sheets because the printer may not
properly feed labels on a shiny backing sheet.
Continuous paper with labels requires a straight or almost
straight paper path. Be sure to use the tractor in the pull
position and load the labels in the front or bottom.
You load labels the same way you load ordinary continuous
paper, except you must set the paper thickness lever to 2 before
printing.
Do not load continuous paper with labels in the rear
paper slot because the paper path from the rear slot is
curved; labels may come off their backing sheet inside
the printer and cause a paper jam.
Because labels are sensitive to temperature and
humidity, use them only under normal operating
conditions, as follows:
Temperature 59 to 77 °F (15 to 25 °C)
Humidity 30 to 60% RH
Do not load damaged, curled, or wrinkled continuous
paper with labels.
Do not leave labels loaded in the printer between jobs;
they may curl around the platen and jam when you
resume printing.
Paper type Lever position
Ordinary (single sheets or continuous paper) 1 or 0
Carbonless multipart forms with:
2 parts (original + 1 copy)
3 parts (original + 2 copies)
4 parts (original + 3 copies)
5 parts (original + 4 copies)
1
2
3
5
Continuous paper with labels* 2
Postcard 2
Envelopes 2 to 6