Epson WF-C879R Series Instruction Manual

Setup & Administration Guide
NPD6571-00 EN

Contents
Introduction
e Content of is Document.................4
UsingthisGuide...........................4
MarksandSymbols.......................4
ScreenshotsUsedinisGuide..............4
OperatingSystemReferences................4
Terms...................................5
Overview for the Authentication
Method
DeviceAuthentication(LocalDB).............. 7
LDAPServerAuthentication.................. 7
Device Authentication and LDAP Server
Authentication(LocalDBandLDAP)............7
System Requirements
Printer.................................. 8
ClientComputer...........................8
Setting Overview
UsingSowareforSetting................... 10
WebCong............................10
EpsonDeviceAdmin.....................11
Required Settings for the Authentication Method. . 12
FlowtoSetUpPrintersIndividually............13
FlowtoSetUpPrintersinBulk................14
Application Conguration Comparison......... 15
Authentication Device Connection
Mounting the Authentication Device Table
(Optional)...............................19
ConnectingtheAuthenticationDevice..........21
OperationCheckforAuthenticationdevice.......23
Available Reading Method for Authentication
Information..............................23
AuthenticationDeviceSettingItems..........24
Authentication Device, Card ID Save Format
SettingItems...........................24
Information Registration and System
Conguration
AboutLicenseKeyAcquisition................26
RegistrationfortheLicenseKey...............26
Registering the License Key by Using Web Cong..26
Registering the License Key by Using Epson
DeviceAdmin............................28
CreatingtheCongurationTemplate......... 28
ImportingtheLicenseKey.................29
Applying the Conguration Template.........30
Set the Printer Individually Using Web Cong. . . . . 33
Using Epson Print Admin Serverless Setting
List..................................34
Making User Authentication Settings (Web
Cong)...............................34
MakingPrintJobSettings(WebCong).......36
Registration for the User Information (Web
Cong)...............................38
Synchronization with the LDAP Server (Web
Cong)...............................44
Options Functions Setting (Web Cong).......46
Batch Setting Using Epson Device Admin
(CongurationTemplate)....................59
OperationFlowofEpsonDeviceAdmin.......60
Making User Authentication Settings
(CongurationTemplate)..................62
Making Authentication Device Settings
(Conguration Template)..................62
Making Print Job Settings (Conguration
Template)............................. 63
Making Scan to My Folder Settings
(CongurationTemplate)..................64
Prohibit Changing the Destination for Scan
to Network Folder/FTP (Conguration
Template)............................. 67
Synchronizing with the LDAP Server
(CongurationTemplate)..................67
Registration for the User Information
(Conguraiton Template)..................71
Other Functions Setting (Conguration
Template)............................. 75
Client Computer Setting
InstallationforthePrinterDriver..............82
PrinterDriverSetting.......................82
UserSettingsforWindowsPrinterDriver......82
UserSettingsforMacOSPrinterDriver.......83
Connection Format for Authentication
Information............................84
Setup & Administration Guide
Contents
2

Operation and Management
Setting an Administrator Password and
AdministratorLock........................85
UserReportsUsingEpsonDeviceAdmin........85
CreatingUserReports....................85
ReportOutputItems..................... 90
Managing Printers by Using Epson Device Admin. . 91
Displaying Epson Print Admin Serverless
Settingsmenu..........................91
UserMaintenance.......................92
Checking the Printer Information from Web
Cong..................................95
EmailNoticationsandSnapshots...........96
DeletingthePrintJobs......................97
BackingUptheSettings.....................98
SettingsinWebCong....................98
Conguration Templates in Epson Device
Admin...............................100
DisablingEpsonPrintAdminServerless........101
DisablingfromWebCong............... 102
MakingSettingsforProcessingSavedData......103
MakingSettingsforSequentialDeletion...... 103
Solving Problems
CannotReadtheAuthenticationCard..........104
CannotOpenWebCong.................. 104
Cannot Activate Epson Print Admin Serverless. . . 104
e Message that Indicates the License Key Has
ExpiredIsDisplayed.......................104
Epson Device Admin Report Has No Content. . . . 104
CannotSetPullPrinting....................105
Appendix
FunctionsthatEnhancePrinterSecurity........106
UserInformationRecordedinthePrinter.......106
Trademarks.............................107
Setup & Administration Guide
Contents
3

Introduction
The Content of This Document
is guide explains the procedures from the installation to daily management of Epson Print Admin Serverless.
For the standard function of the printer, see the manual for your printer.
Using this Guide
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
Related Information
&Links to related sections.
Screenshots Used in This Guide
Setting items may vary depending on products and setting conditions.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2019","Windows Server 2016", "Windows Server 2012 R2", "Windows Server
2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003"
refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
❏Microso
®
Wi n d ow s
®
10 operating system
❏Microso
®
Wi n d ow s
®
8.1 operating system
❏Microso
®
Wi n d ow s
®
8 operating system
Setup & Administration Guide
Introduction
4

❏Microso
®
Wi n d ow s
®
7 operating system
❏Microso
®
Wi n d ow s Vi s t a
®
operating system
❏Microso
®
Wi n d ow s
®
XP operating system
❏Microso
®
Wi n d ow s
®
XP Professional x64 Edition operating system
❏Microso
®
Wi nd o w s S e r v e r
®
2019 operating system
❏Microso
®
Wi nd o w s S e r v e r
®
2016 operating system
❏Microso
®
Wi nd o w s S e r v e r
®
2012 R2 operating system
❏Microso
®
Wi nd o w s S e r v e r
®
2012 operating system
❏Microso
®
Wi nd o w s S e r v e r
®
2008 R2 operating system
❏Microso
®
Wi nd o w s S e r v e r
®
2008 operating system
❏Microso
®
Wi nd o w s S e r v e r
®
2003 R2 operating system
❏Microso
®
Wi nd o w s S e r v e r
®
2003 operating system
Mac OS
In this manual, "Mac OS" is used to refer to macOS Catalina, macOS Mojave, macOS High Sierra, macOS Sierra,
OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, and Mac OS X v10.7.x.
Terms
Epson Print Admin Serverless
e system provided by Epson that can authenticate the users who use printers with only the printer itself.
License Key
e key to activate Epson Print Admin Serverless.
User ID
e unique ID of authenticated users for Epson Print Admin Serverless.
ID Number
e 4 to 8 digit number that is associated with the user ID.
User information
e general term for user authentication-related information such as user ID, password, ID number, and email
address.
Authentication device
e device to authenticate users by entering information, such as IC card reader.
Administrator
e person in charge of installing and setting the device or the network at an oce or organization. For small
organizations, this person may be in charge of both device and network administration. For large organizations,
Setup & Administration Guide
Introduction
5

administrators have authority over the network or devices on the group unit of a department or division, and
network administrators are in charge of the communication settings for beyond the organization, such as the
Internet.
LDAP server
e server that provides a directory service that can communicate with LDAP. is includes Windows server
Active Directory, Linux OpenLDAP, etc.
Print job
e print data sent to the printer from client computers.
Unicode (UTF-8)
An international standard code, covering the major global languages. When "UTF-8" is described in this guide, it
indicates coding characters in UTF-8 format.
ASCII (American Standard Code for Information Interchange)
One of the standard character codes. 128 characters are dened, including such characters as the alphabet (a-z, A-
Z), Arabic numbers (0-9), symbols, blank characters, and control characters. When "ASCII" is described in this
guide, it indicates the 0x20 - 0x7E (hex number) listed below, and does not involve control characters.
* Space character.
Setup & Administration Guide
Introduction
6

Overview for the Authentication Method
When using Epson Print Admin Serverless, the authentication function can be used only with the printer on the
network.
Device Authentication (Local DB)
is is the authentication that checks the user information registered to the printer and the user who uses the
printing or scanning function. Because user information is associated with the job history, administrators can
learn the usage status for each user.
User information can be registered for up to 1,000 users, including users who are entered directly, imported by a
CSV le, and imported from the LDAP server.
It is necessary to register the user information to the printer in advance.
LDAP Server Authentication
is is the authentication that checks the user information of the LDAP server synchronized with the printer.
Because the user information is temporarily stored to the printer as a cache for up to 1,000 users, it is available to
authenticate using the cache even when the LDAP server goes down.
It is necessary to set up the LDAP server in advance.
Device Authentication and LDAP Server
Authentication (Local DB and LDAP)
is is the authentication that checks the user information registered both in the printer and in the LDAP server
synchronized with the printer. When checking for user information, the rst search is performed on user
information registered to the printer, and then it searches the LDAP server if the relevant information is not found.
User information can be registered for up to 1,000 users. e vacant portion is used as a cache for the LDAP server,
and the user information of the LDAP server is registered to the printer temporarily. If the LDAP server goes
down, this cache can be used to authenticate users.
It is necessary to register the user information to the printer and set up the LDAP server in advance.
Setup & Administration Guide
Overview for the Authentication Method
7

System Requirements
Printer
Firmware
Firmware version : QQ25K9 (October 1, 2020) or later
Web Browser for Web Cong
❏Internet Explorer 9 or later
❏Microso Edge
❏Google Chrome (latest edition)
❏Mozilla Firefox (latest edition)
❏Safari: Ver.6 or later
Client Computer
Operation System
❏Wi n d o w s :
❏Wi n d ow s 1 0
❏Wi n d ow s 8 . 1
❏Wi n d ow s 8
❏Wi n d ow s 7
❏Wi n d ow s Vi s t a
❏Wi n d ow s X P
❏Windows XP Professional x64 Edition
❏Windows Server 2019
❏Windows Server 2016
❏Windows Server 2012 R2
❏Windows Server 2012
❏Windows Server 2008 R2
❏Windows Server 2008
❏Windows Server 2003 R2
❏Windows Server 2003
Setup & Administration Guide
System Requirements
8

❏Mac OS :
❏macOS Catalina
❏macOS Mojave
❏macOS High Sierra
❏macOS Sierra
❏OS X El Capitan
❏OS X Yosemite
❏OS X Mavericks
❏OS X Mountain Lion
❏Mac OS X v10.7.x
Printer Driver
❏Windows: Standard driver (version 3.01 or later)
❏Mac OS: Standard printer driver for your mode with Mac OS X v10.7.x to macOS Catalina compatible
Setup & Administration Guide
System Requirements
9

Setting Overview
You can choose the setup method depending on the number of printers you install or your network environment.
Using Software for Setting
Explain the soware to set up.
Web Cong
Web Cong is a built-in web page of the printer for conguring the printer's settings. Since it operates by directly
accessing the printer through the network, it is suitable for setup one by one.
Accessing Web Cong
Enter the printer’s IP address into a web browser. JavaScript must be enabled. When accessing Web Cong via
HTTPS, a warning message will appear in the browser since a self-signed certicate, stored in the printer, is used
but there is no problem.
❏Accessing via HTTPS
IPv4: https://<printer IP address> (without the < >)
IPv6: https://[printer IP address]/ (with the [ ])
❏Accessing via HTTP
IPv4: http://<printer IP address> (without the < >)
IPv6: http://[printer IP address]/ (with the [ ])
Setup & Administration Guide
Setting Overview
10

Examples
❏IPv4:
https://192.0.2.111/
http://192.0.2.111/
❏IPv6:
https://[2001:db8::1000:1]/
http://[2001:db8::1000:1]/
Note:
If the printer name is registered with the DNS server, you can use the printer name instead of the printer’s IP address.
Epson Device Admin
Epson Device Admin is multifunctional application soware that manages the device on the network.
e following functions are available, so it is useful when you install and manage the multiple printers.
❏Apply the unied settings to multiple printers over the segment .
❏Make a detailed report, such as for the job history or usage history.
You can download Epson Device Admin from Epson support website. For more information, see the
documentation or help of Epson Device Admin.
e Epson Device Admin top screen is composed of the following panes.
e display changes depending on the item selected from the side bar task menu on the top screen.
No. Pane Explanation
1Titlebar Click the to open the Help to view explanations of each item in Epson Device Admin.
Setup & Administration Guide
Setting Overview
11

No. Pane Explanation
2 Side bar task menu Changes the feature being used. The screen switches depending on the item selected.
3 Ribbon menu Displays the menu for the feature selected on the side bar task menu.
4 Side bar content Displays the hierarchy for the feature selected on the side bar task menu.
5 Display view Displays information and setting content depending on the feature selected in the side
bar task menu or the side bar content.
6 Detailed device
information
Displays details on the device selected from the Device List when you select Devices on
the side bar task menu.
7 Status bar Displays status information on the Device List when you select Devices on the side bar
task menu.
Required Settings for the Authentication Method
Depending on the authentication method you use, the required settings dier. Set up the printer by referring
below.
Settings Local DB LDAP Local DB and LDAP
Registering the license key ✓✓✓
Connecting and setting the authentication
device
✓
*1
✓
*1
✓
*1
User authentication setting ✓✓✓
Print job setting ✓✓✓
Access control setting ✓✓✓
Available function setting using without an
authentication
✓
*2
✓
*2
✓
*2
LDAP server setting - ✓✓
Registration for user information ✓-✓
Mail server setting ✓
*3*4
✓
*3*4
✓
*3*4
Scan to My Folder setting ✓
*5
✓
*5
✓
*5
Pull Printing ✓
*6
✓
*6
✓
*6
*1 : When Card or User ID and Password or Card or ID Number is selected as the authentication method.
*2 : When you use the standalone function without authentication.
*3 : When you use the notication email function.
*4 : When you use the Scan to My Email function.
*5 : When you use the Scan to My Folder function.
*6 : When you use the Pull Printing function.
Setup & Administration Guide
Setting Overview
12

Flow to Set Up Printers Individually
Explains the procedure to set up Epson Print Admin Serverless on an individual printer. When you use Web
Cong, you can set up the printer only by using a web browser.
c
Important:
Before starting the setup, check that the time setting for the printer is correct.
If the time setting is incorrect, the error message "License is expired" is displayed, which may lead to failure to set up
Epson Print Admin Serverless. Also, in order to use a security function such as SSL/TLS communication or IPsec,
the correct time must be set. You can set the time as follows.
❏Web Cong: Device Management tab > Date and Time > Date and Time.
❏Printer's control panel: Settings > General Settings > Basic Settings > Date/Time.
Procedure Operations Details
1Connectingthe
authentication device
*1
Connecting the authentication device
to the printer and checking the
operation
Connect the authentication device to the
printer.
2 Date/Time setting Setting the date and time Set the correct date and time in the
printer.
3 Registering the license
key
*2
Entering the license key Activate Epson Print Admin Serverless to
the printer by using Web Cong.
4 Setting Epson Print Admin
Serverless
Setting for authenticated printing Set authentication method and how to
authenticate user.
Setting the print job Set up for saving or deleting the print job.
Registering the user information Register the user information.
Set the following depending on the
authentication method.
❏Set the LDAP server synchronizing
setting.
❏Import from the les.
Setting for arbitrary function Set arbitrary function settings as
necessary, such as authentication device
settings, mail server settings, and scan to
my folder function settings depending on
the authentication method and how to
authenticate the user you selected.
5 Setting the client
computer
Installing the printer driver, setting
the user ID to the printer driver
On the printer driver that is installed on
the client computer, set the user ID to
authenticate the users.
*1 : Set when you use an authentication device to authenticate users.
*2 : It may have been set by the dealer.
Related Information
&“Set the Printer Individually Using Web Cong” on page 33
Setup & Administration Guide
Setting Overview
13

&“Client Computer Setting” on page 82
Flow to Set Up Printers in Bulk
Explains the procedure to set up Epson Print Admin Serverless on multiple printers. When you use the
conguration template for Epson Device Admin, you can set up the printers eciently.
c
Important:
Before starting the setup, check that the time setting for the printer is correct.
If the time setting is incorrect, the collected time of the log or report will also be incorrect, so it will be dicult to
trace unauthorized use or information leaks. Also, in order to use a security function such as SSL/TLS
communication or IPsec, the correct time must be set. You can set the time as follows.
❏Web Cong: Device Management tab > Date and Time > Date and Time.
❏Printer's control panel: Settings > General Settings > Basic Settings > Date/Time.
Procedure Operations Details
1Connectingthe
authentication device
*1
Connecting the authentication device
to the printer and checking the
operation
Connect the authentication device to the
printer.
2 Date/Time setting Setting the date and time Set the correct date and time in the
printer.
3 Registering the license
key
*2
Creating the conguration template Activate Epson Print Admin Serverless to
the multiple printers by using
conguration template.
Importing the license key
Applying the conguration template
4 Setting Epson Print Admin
Serverless
Editing or creating the conguration
template
Edit or create the conguration template.
Setting for authenticated printing Set authentication method and how to
authenticate user.
Setting the print job Set up for saving or deleting the print job.
Setting for arbitrary function Set arbitrary function settings as
necessary, such as authentication device
settings, mail server settings, and scan to
my folder function settings depending on
the authentication method and how to
authenticate the user you selected.
Registering the user information Register the user information.
Set the following depending on the
authentication method.
❏Set the LDAP server synchronizing
setting.
❏Import from the les or LDAP server.
Applying the conguration template Apply the conguration template to each
printer.
Setup & Administration Guide
Setting Overview
14

Procedure Operations Details
5 Setting the client
computer
Installing the printer driver, setting
the user ID to the printer driver
On the printer driver that is installed on
the client computer, set the user ID to
authenticate the users.
*1 : Set when you use an authentication device to authenticate users.
*2 : It may have been set by the dealer.
Related Information
&“Batch Setting Using Epson Device Admin (Conguration Template)” on page 59
&“Client Computer Setting” on page 82
Application Conguration Comparison
ese are the items that can be set by each application (can be set = ✓, cannot be set = -).
Product Key or License Key
Item Web Cong Epson Device Admin
Epson Open Platform Version ✓✓
Product Key or License Key ✓✓
Authentication Settings
Item Web Cong Epson Device Admin
Authentication Method ✓✓
How to Authenticate User ✓✓
Allow users to register authentication
cards
✓✓
The Minimum Digit Number of ID
Number
✓✓
Caching for LDAP authenticated users ✓✓
Print Jobs
Item Web Cong Epson Device Admin
Maximum time limit for unreleased job
(0 to 720 hours)
✓✓
Retain printed jobs ✓✓
Set the print jobs to the selected state ✓✓
User name in Epson Device Admin log ✓✓
Setup & Administration Guide
Setting Overview
15

Item Web Cong Epson Device Admin
Direct Print setting for the printer driv-
er
✓✓
Delete All Print Jobs ✓-
Delete retain jobs ✓-
User Settings
Item Web Cong Epson Device Admin
User ID ✓✓
User name Display ✓✓
Password ✓✓
Authentication Card ID ✓✓
ID Number ✓✓
Department ✓✓
Email Address ✓✓
Functional Restriction ✓✓
Presets ✓✓
Access Control Settings
Item Web Cong Epson Device Admin
Enables Access Control ✓✓
Allow printing and scanning without
authentication information from a
computer
✓✓
Select the check box to allow using from the printer's control panel when not logged in.
Copy ✓✓
Scan ✓✓
Fax ✓✓
Print from Memory Device ✓✓
Color Printing Restriction for Copy,
Fax, and Print from Memory Device
✓✓
Card Reader
Item Web Cong Epson Device Admin
Vendor ID ✓✓
Setup & Administration Guide
Setting Overview
16

Item Web Cong Epson Device Admin
Product ID ✓✓
Operational parameter ✓✓
Card Reader ✓✓
Authentication Card ID save format ✓✓
Set card ID range ✓✓
Text Start Position ✓✓
Number of Characters ✓✓
User Default Settings (Scan to My Folder)
Item Web Cong Epson Device Admin
Type ✓✓
Save to ✓✓
User Name ✓✓
Password ✓✓
LDAP Server > Search Settings
Item Web Cong Epson Device Admin
Search Base (Distinguished Name) ✓✓
User ID Attribute ✓✓
User name Display Attribute ✓✓
Department Attribute ✓✓
ID Number Attribute ✓✓
Authentication Card ID Attribute ✓✓
Email Address Attribute ✓✓
Save To Attribute ✓✓
Scan to Network Folder/FTP
Item Web Cong Epson Device Admin
Prohibit manual entry of destination ✓✓
Scan to My Folder
Setup & Administration Guide
Setting Overview
17

Item Web Cong Epson Device Admin
Save To Setting ✓✓
Type ✓✓
Save to ✓✓
User Name ✓✓
Password ✓✓
Customize One-touch Functions
Item Web Cong Epson Device Admin
Enable/Disable ✓✓
Maximum functions per screen ✓✓
Screen(s) ✓✓
Function Assignment ✓✓
Pull Printing Function
Item Web Cong Epson Device Admin
Pull Printing ✓✓
Reports
Item Web Cong Epson Device Admin
Usage Per User - ✓
Usage Per Department
*1
-✓
Job History - ✓
*1 : If you print a job without storing it in the printer, a report for Usage Per Department is not created.
Related Information
&“Set the Printer Individually Using Web Cong” on page 33
&“Batch Setting Using Epson Device Admin (Conguration Template)” on page 59
Setup & Administration Guide
Setting Overview
18

Authentication Device Connection
Connect and set up the authentication device to use user authentication. is is not necessary if you do not use an
authentication device.
Note:
For an authentication device other than IC card reader, ask your dealer.
Mounting the Authentication Device Table (Optional)
is section explains how to install the optional authentication device table.
1. Peel o the tapes on the screw holes next to the printer.
Setup & Administration Guide
Authentication Device Connection
19

2. Use a coin or a screwdriver to secure the base plate with the screws.
3. Align the protruding sections on the authentication device table with the slots on the base plate, and press it
straight down.
!
Caution:
Do not lean on the authentication device table or place heavy objects on it.
ere is a risk of injury if it falls or breaks.
Note:
You can raise the device table to store it.
Setup & Administration Guide
Authentication Device Connection
20