Epson XP-5100 Series User manual

XP-5100 User's Guide

3
Contents
XP-5100 User's Guide................................................................................................................................ 13
Product Basics .......................................................................................................................................... 14
Using the Control Panel ..................................................................................................................... 14
Control Panel Buttons and Lights .................................................................................................. 15
The LCD Screen ....................................................................................................................... 16
Status Icon Information ............................................................................................................. 16
Navigating the LCD Screen....................................................................................................... 17
Entering Characters on the LCD Screen................................................................................... 19
Viewing Animations................................................................................................................... 21
Changing LCD Screen Language.................................................................................................. 22
Adjusting the Screen Brightness.................................................................................................... 23
Product Parts Locations ..................................................................................................................... 24
Product Parts - Front ..................................................................................................................... 25
Product Parts - Inside .................................................................................................................... 26
Product Parts - Back...................................................................................................................... 27
Using Power Saving Settings ............................................................................................................. 28
Changing the Sleep Timer Settings ............................................................................................... 28
Changing the Power Off Timer Settings ........................................................................................ 29
Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 29
Setting Up Epson Connect Services.............................................................................................. 30
Using Epson Email Print ............................................................................................................... 32
Using the Epson iPrint Mobile App ................................................................................................ 32
Using Epson Remote Print ........................................................................................................... 33
Using Epson Scan to Cloud........................................................................................................... 33
Using AirPrint .................................................................................................................................... 34
Using Google Cloud Print................................................................................................................... 35
Setting Up Google Cloud Print on a Chromebook ......................................................................... 36
Android Printing Using the Epson Print Enabler ................................................................................ 37
Using Fire OS Printing ....................................................................................................................... 37
Using Windows 10 Mobile Printing .................................................................................................... 38

4
Using Epson Print and Scan App with Windows Tablets ................................................................... 38
Using the Mopria Print Service .......................................................................................................... 39
Wi-Fi Networking ....................................................................................................................................... 40
Network Security Recommendations ................................................................................................. 40
Wi-Fi Infrastructure Mode Setup......................................................................................................... 41
Selecting Wireless Network Settings from the Control Panel ........................................................ 42
Wi-Fi Direct Mode Setup .................................................................................................................... 45
Enabling Wi-Fi Direct Mode........................................................................................................... 45
Wi-Fi Protected Setup (WPS)............................................................................................................. 47
Using WPS to Connect to a Network ............................................................................................. 47
Printing a Network Status Sheet......................................................................................................... 48
Changing or Updating Network Connections ..................................................................................... 49
Accessing the Web Config Utility................................................................................................... 49
Changing a USB Connection to a Wi-Fi Connection...................................................................... 50
Connecting to a New Wi-Fi Router ................................................................................................ 50
Disabling Wi-Fi Features ............................................................................................................... 51
Loading Paper ........................................................................................................................................... 53
Loading Paper in the Cassette ........................................................................................................... 53
Paper Loading Capacity..................................................................................................................... 57
Turning Off the Paper Setting Alert..................................................................................................... 58
Double-sided Printing Capacity.......................................................................................................... 59
Available Epson Papers ..................................................................................................................... 60
Borderless Paper Type Compatibility ................................................................................................. 62
Paper or Media Type Settings - Printing Software.............................................................................. 62
Selecting the Paper Settings - Control Panel ..................................................................................... 63
Paper Type Settings - Control Panel ............................................................................................. 65
Placing Originals on the Product ............................................................................................................. 66
Placing Originals on the Scanner Glass ............................................................................................. 66
Copying ...................................................................................................................................................... 70
Copying Documents or Photos........................................................................................................... 70
Copying Restored Photos .................................................................................................................. 71
Copying Books, ID Cards, or Borderless Photos................................................................................ 73

5
Copying Options................................................................................................................................. 74
Printing from a Computer ......................................................................................................................... 76
Printing with Windows ........................................................................................................................ 76
Selecting Basic Print Settings - Windows ...................................................................................... 77
Print Quality Options - Windows ............................................................................................... 79
Multi-Page Printing Options - Windows..................................................................................... 79
Selecting Double-sided Printing Settings - Windows ..................................................................... 80
Double-sided Printing Options - Windows................................................................................. 82
Print Density Adjustments - Windows ....................................................................................... 83
Selecting Additional Layout and Print Options - Windows ............................................................. 84
Custom Color Correction Options - Windows............................................................................ 86
Image Options and Additional Settings - Windows.................................................................... 87
Header/Footer Settings - Windows ........................................................................................... 88
Selecting a Printing Preset - Windows........................................................................................... 89
Selecting Extended Settings - Windows ........................................................................................ 90
Extended Settings - Windows ................................................................................................... 91
Printing Your Document or Photo - Windows................................................................................. 92
Checking Print Status - Windows.............................................................................................. 94
Selecting Default Print Settings - Windows.................................................................................... 94
Changing the Language of the Printer Software Screens ......................................................... 95
Changing Automatic Update Options ............................................................................................ 96
Printing with the Built-in Epson Driver - Windows 10 S....................................................................... 97
Selecting Print Settings - Windows 10 S........................................................................................ 98
Printing on a Mac ............................................................................................................................. 101
Selecting Basic Print Settings - Mac ............................................................................................ 102
Print Quality Settings - Mac..................................................................................................... 106
Print Options - Mac ................................................................................................................. 106
Selecting Page Setup Settings - Mac .......................................................................................... 107
Selecting Print Layout Options - Mac........................................................................................... 108
Selecting Double-sided Printing Settings - Mac........................................................................... 109
Double-sided Printing Options and Adjustments - Mac........................................................... 110
Managing Color - Mac ................................................................................................................. 111
Color Matching and Color Options - Mac ................................................................................ 112

6
Selecting Printing Preferences - Mac .......................................................................................... 113
Printing Preferences - Mac...................................................................................................... 114
Printing Your Document or Photo - Mac ...................................................................................... 115
Checking Print Status - Mac.................................................................................................... 116
Printing From a Chromebook ........................................................................................................... 116
Cancelling Printing Using a Product Button...................................................................................... 118
Scanning .................................................................................................................................................. 119
Starting a Scan................................................................................................................................. 119
Starting a Scan Using the Product Control Panel ........................................................................ 119
Scanning to a Memory Device ................................................................................................ 121
Scanning to a Connected Computer ....................................................................................... 122
Scanning to the Cloud............................................................................................................. 124
Scanning Using Web Services for Devices (WSD) - Windows................................................ 126
Control Panel Scanning Options............................................................................................. 127
Changing Default Scan Job Settings ...................................................................................... 128
Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 128
Starting a Scan from a Scanning Program................................................................................... 130
Starting a Scan from a Smart Device........................................................................................... 132
Scanning in Epson Scan 2 ............................................................................................................... 132
Additional Scanning Settings - Main Settings Tab ....................................................................... 135
Additional Scanning Settings - Advanced Settings Tab............................................................... 136
Saving Scanned Documents as a Searchable PDF..................................................................... 137
Image Format Options................................................................................................................. 138
Scan Resolution Guidelines ........................................................................................................ 139
Scanning to Online Destinations Using Easy Photo Scan ................................................................ 140
Scanning Using Easy Photo Scan ............................................................................................... 140
Uploading Scanned Images to Facebook.................................................................................... 142
Uploading Scanned Images to Google Photos ............................................................................ 144
Uploading Scanned Images to Evernote ..................................................................................... 146
Uploading Scanned Images to SugarSync .................................................................................. 148
Uploading Scanned Images to a Web Folder .............................................................................. 150
Uploading Scanned Images to Email........................................................................................... 152
Saving Scanned Images to a Folder............................................................................................ 153

7
Epson JPEG File Settings ........................................................................................................... 154
Epson TIFF and Multi-TIFF File Settings ..................................................................................... 155
Using Memory Cards with Your Product ............................................................................................... 157
Inserting a Memory Card.................................................................................................................. 157
Memory Card Types .................................................................................................................... 158
Memory Card File Specifications ................................................................................................. 158
Removing a Memory Card........................................................................................................... 159
Printing from a Memory Card ........................................................................................................... 159
Viewing and Printing Photos........................................................................................................ 160
Viewing and Printing Photos From the LCD Screen................................................................ 160
Memory Card Print Settings.................................................................................................... 163
Printing Photo Layouts from a Memory Card............................................................................... 164
Printing ID Photos from a Memory Card ...................................................................................... 167
Printing Photos with a Template .................................................................................................. 169
Transferring Photos on a Memory Card ........................................................................................... 171
Setting Up File Sharing for Photo Transfers from Your Computer ............................................... 172
Transferring Photos from a Memory Card to Your Computer ...................................................... 173
Printing Personalized Projects............................................................................................................... 174
Printing Calendar Pages .................................................................................................................. 174
Printing Lined Paper, Graph Paper, and Music Sheets .................................................................... 175
Printing Personalized Note Paper .................................................................................................... 176
Replacing Ink Cartridges and Maintenance Boxes............................................................................... 178
Check Cartridge and Maintenance Box Status................................................................................. 178
Checking Cartridge and Maintenance Box Status on the LCD Screen ........................................ 178
Checking Cartridge and Maintenance Box Status with - Windows .............................................. 179
Checking Cartridge and Maintenance Box Status - Mac ............................................................. 182
Purchase Epson Ink Cartridges and Maintenance Box .................................................................... 183
Ink Cartridge and Maintenance Box Part Numbers...................................................................... 183
Removing and Installing Ink Cartridges............................................................................................ 184
Printing with Black Ink and Expended Color Cartridges ................................................................... 189
Printing with Expended Color Cartridges - Control Panel ............................................................ 190
Printing with Expended Color Cartridges - Windows ................................................................... 190
Printing with Expended Color Cartridges - Mac ........................................................................... 191

8
Conserving Low Black Ink with Windows ......................................................................................... 193
Maintenance Box Replacement ....................................................................................................... 193
Adjusting Print Quality............................................................................................................................ 195
Print Head Maintenance................................................................................................................... 195
Print Head Nozzle Check............................................................................................................. 195
Checking the Nozzles Using the Product Control Panel ......................................................... 195
Checking the Nozzles Using a Computer Utility...................................................................... 198
Print Head Cleaning .................................................................................................................... 201
Cleaning the Print Head Using the Product Control Panel ...................................................... 201
Cleaning the Print Head Using a Computer Utility................................................................... 202
Aligning the Print Head Using the Product Control Panel................................................................. 205
Cleaning the Paper Guide ................................................................................................................ 207
Cleaning and Transporting Your Product ............................................................................................. 208
Cleaning Your Product ..................................................................................................................... 208
Cleaning the Paper Rollers .............................................................................................................. 208
Cleaning the Print Head Path ........................................................................................................... 210
Transporting Your Product ............................................................................................................... 213
Solving Problems .................................................................................................................................... 216
Checking for Software Updates........................................................................................................ 216
Product Status Messages ................................................................................................................ 217
Running a Product Check ................................................................................................................ 219
Resetting Control Panel Defaults ..................................................................................................... 220
Solving Setup Problems ................................................................................................................... 221
Product Does Not Turn On or Off................................................................................................. 222
Noise After Ink Installation ........................................................................................................... 222
Software Installation Problems .................................................................................................... 222
Solving Network Problems ............................................................................................................... 223
Product Cannot Connect to a Wireless Router or Access Point .................................................. 223
Network Software Cannot Find Product on a Network................................................................. 224
Product Does Not Appear in Mac Printer Window ....................................................................... 225
Cannot Print Over a Network....................................................................................................... 226
Cannot Scan Over a Network ...................................................................................................... 227
Solving Copying Problems ............................................................................................................... 228

9
Product Makes Noise, But Nothing Copies.................................................................................. 228
Product Makes Noise When It Sits for a While............................................................................. 228
Solving Paper Problems................................................................................................................... 228
Paper Feeding Problems............................................................................................................. 229
Paper Jams Inside the Printer ..................................................................................................... 229
Paper Ejection Problems ............................................................................................................. 230
Solving Problems Printing from a Computer..................................................................................... 231
Nothing Prints.............................................................................................................................. 231
Product Icon Does Not Appear in Windows Taskbar ................................................................... 232
Printing is Slow ............................................................................................................................ 232
Solving Page Layout and Content Problems.................................................................................... 234
Inverted Image............................................................................................................................. 234
Too Many Copies Print ................................................................................................................ 235
Blank Pages Print ........................................................................................................................ 235
Incorrect Margins on Printout....................................................................................................... 236
Border Appears on Borderless Prints .......................................................................................... 236
Incorrect Characters Print............................................................................................................ 237
Incorrect Image Size or Position.................................................................................................. 237
Slanted Printout........................................................................................................................... 238
Solving Print Quality Problems......................................................................................................... 239
White or Dark Lines in Printout .................................................................................................... 239
Blurry or Smeared Printout .......................................................................................................... 240
Faint Printout or Printout Has Gaps ............................................................................................. 241
Grainy Printout............................................................................................................................. 241
Incorrect Colors ........................................................................................................................... 242
Solving Scanning Problems ............................................................................................................. 243
Scanning Software Does Not Operate Correctly ......................................................................... 243
Cannot Start Epson Scan 2 ......................................................................................................... 244
Scanning is Slow ......................................................................................................................... 245
Solving Scanned Image Quality Problems ....................................................................................... 245
Image Consists of a Few Dots Only............................................................................................. 245
Line of Dots Appears in All Scanned Images............................................................................... 246
Straight Lines in an Image Appear Crooked ................................................................................ 246

10
Image is Distorted or Blurry ......................................................................................................... 246
Image Colors are Patchy at the Edges ........................................................................................ 247
Image is Too Dark ....................................................................................................................... 247
Back of Original Image Appears in Scanned Image .................................................................... 247
Ripple Patterns Appear in an Image ............................................................................................ 248
Scanned Image Colors Do Not Match Original Colors................................................................. 248
Scanned Image Edges are Cropped ........................................................................................... 248
Solving Memory Card Problems....................................................................................................... 249
Memory Card Does Not Fit Into a Slot ......................................................................................... 249
Cannot View or Print Photos from a Memory Card or Device ...................................................... 249
Cannot Transfer Photos to or from a Memory Card or Device ..................................................... 250
Uninstall Your Product Software....................................................................................................... 250
Uninstalling Product Software - Windows.................................................................................... 250
Uninstalling Product Software - Mac............................................................................................ 251
Where to Get Help............................................................................................................................ 252
Technical Specifications ........................................................................................................................ 254
Windows System Requirements ...................................................................................................... 254
Mac System Requirements .............................................................................................................. 255
Paper Specifications ........................................................................................................................ 255
Printable Area Specifications ........................................................................................................... 256
Scanning Specifications ................................................................................................................... 258
Ink Cartridge Specifications.............................................................................................................. 259
Memory Card Specifications ............................................................................................................ 260
Dimension Specifications ................................................................................................................. 260
Electrical Specifications ................................................................................................................... 261
Environmental Specifications ........................................................................................................... 261
Interface Specifications .................................................................................................................... 261
Network Interface Specifications ...................................................................................................... 262
Safety and Approvals Specifications ................................................................................................ 262
Notices ..................................................................................................................................................... 264
Important Safety Instructions............................................................................................................ 264
General Product Safety Instructions ............................................................................................ 264
Ink Cartridge Safety Instructions.................................................................................................. 266

11
Wireless Connection Safety Instructions ..................................................................................... 267
LCD Screen Safety Instructions................................................................................................... 267
FCC Compliance Statement............................................................................................................. 268
Binding Arbitration and Class Waiver ............................................................................................... 268
Trademarks...................................................................................................................................... 272
Copyright Notice............................................................................................................................... 272
libTIFF Software Acknowledgment.............................................................................................. 273
A Note Concerning Responsible Use of Copyrighted Materials................................................... 273
Default Delay Times for Power Management for Epson Products ............................................... 274
Copyright Attribution.................................................................................................................... 274

13
XP-5100 User's Guide
Welcome to the XP-5100 User's Guide.
For a printable PDF copy of this guide, click here.

14
Product Basics
See these sections to learn about the basic features of your product.
Using the Control Panel
Product Parts Locations
Using Power Saving Settings
Epson Connect Solutions for Smartphones, Tablets, and More
Using AirPrint
Using Google Cloud Print
Android Printing Using the Epson Print Enabler
Using Fire OS Printing
Using Windows 10 Mobile Printing
Using Epson Print and Scan App with Windows Tablets
Using the Mopria Print Service
Using the Control Panel
See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights
Changing LCD Screen Language
Adjusting the Screen Brightness
Parent topic: Product Basics

15
Control Panel Buttons and Lights
1The power button and light
2The home button
3The help button
4 The LCD screen
5 The +and –buttons
6The stop button
7 The back button
8 The arrow buttons and the OK button
9The reset button
10 The start button
The LCD Screen
Status Icon Information
Navigating the LCD Screen
Entering Characters on the LCD Screen
Viewing Animations

16
Parent topic: Using the Control Panel
The LCD Screen
1 Displays various status information; select an icon to check its status or adjust its settings
2 Menu options
3 Select a tab to view different options and settings
4 Setting options
5 Displays available buttons
Parent topic: Control Panel Buttons and Lights
Related references
LCD Screen Safety Instructions
Status Icon Information
Your product displays status icons on the LCD screen for certain product status conditions.
Icons Description
Ink and maintenance box status; select the icon to view the ink and maintenance box
levels

17
Icons Description
Network connection status; select the icon to set up or change your network connection
• The product is not connected to a wireless network
• The product is searching for an SSID or experiencing a wireless network
connection issue
• The product is connected to a wireless network; the number of bars indicates the
connection's signal strength
• Wi-Fi Direct is not enabled
• Wi-Fi Direct is enabled
The Quiet Mode setting is enabled or disabled. Select the icon to change the setting.
When this feature is enabled and depending on the selected paper type and print quality,
noise is reduced during printing at the cost of print speed.
There is a problem with the indicated setting; select the icon for information on resolving
the problem
Additional information is available; select the icon to display the information
Parent topic: Control Panel Buttons and Lights
Navigating the LCD Screen
Follow these guidelines to navigate and use the menus on the LCD screen.

18
To navigate the menus, press the arrow buttons to change your highlighted selection and press the OK
button to confirm your selection.
To change a setting, press the arrow buttons to highlight the setting and press the OK button.

19
To enter a value in a field, press the arrow buttons to highlight the field and press the OK button to
display the on-screen keyboard.
Parent topic: Control Panel Buttons and Lights
Entering Characters on the LCD Screen
Follow these guidelines to enter characters for passwords and other settings.
On-screen keyboard
1 Displays the character count

20
2 Moves the cursor left or right
3 Switches between uppercase and lowercase characters, numbers and symbols
4 Switches between characters and numbers or symbols
5 Changes the keyboard layout
6 Displays a list of common domain names to choose from
7 Enters a space
8 Select when you are finished
9 Deletes the previous character
Note: You can also switch the character type by pressing the reset button.
On-screen keypad
1 Cancels entry and closes the keypad
2 Select when you are finished
3 Clears the entered number
4 Deletes the previous number
Parent topic: Control Panel Buttons and Lights