Epygi Quadro2x Service manual

Quadro2x, Quadro2xi; SW Version 4.0.x
Edition 1, SW Release 4.0.8 and higher, October 2006

Quadro2x, Quadro2xi; SW Version 4.0.x
Table of Contents
Manual I: see Installation Guide
Step-by-step guide to install and configure Quadro.
Manual II: Administrator's Guide
0HAbout this Administrator's Guide................................................................................................................ 97H4
1HQuadro’s Graphical Interface ..................................................................................................................... 98H5
2HAdministrator’s Main Page............................................................................................................................................ 99H5
3HRecurrent Buttons....................................................................................................................................................... 100H6
4HRecurrent Functional Buttons........................................................................................................................................ 101H6
5HEntering a SIP Addresses correctly................................................................................................................................ 102H6
6HAdministrator’s Menus.............................................................................................................................. 103H7
7HSystem Menu ............................................................................................................................................................. 104H7
8HSystem Configuration Wizard .................................................................................................................................... 105H7
9HInternet Configuration Wizard ................................................................................................................................... 106H9
10HStatus...................................................................................................................................................................107H11
11HGeneral Information ............................................................................................................................................108H11
12HNetwork Status...................................................................................................................................................109H12
13HLines Status .......................................................................................................................................................110H13
14HMemory Status ...................................................................................................................................................111H15
15HHardware Status.................................................................................................................................................112H15
16HSIP Registration Status........................................................................................................................................113H16
17HIP Routing Configuration..........................................................................................................................................114H16
18HConfiguration Management ......................................................................................................................................115H18
19HUpdate Configuration...........................................................................................................................................116H19
20HEvents ..................................................................................................................................................................117H20
21HTime/Date Settings.................................................................................................................................................118H23
22HMail Settings..........................................................................................................................................................119H24
23HSMS Settings .........................................................................................................................................................120H24
24HFirmware Update....................................................................................................................................................121H25
25HNetworking Tools....................................................................................................................................................122H27
26HSNMP Settings .......................................................................................................................................................123H28
27HDiagnostics............................................................................................................................................................124H30
28HAutomatic Provisioning............................................................................................................................................125H30
29HFeatures................................................................................................................................................................126H31
30HUpload Language Pack ............................................................................................................................................127H31
31HUser Rights Management.........................................................................................................................................128H32
32HUsers Menu...............................................................................................................................................................129H34
33HExtensions Management..........................................................................................................................................130H34
34HUser Extension Settings.......................................................................................................................................131H35
35HPickup Group Extension Settings...........................................................................................................................132H39
36HCall Park Extension Settings .................................................................................................................................133H41
37HPaging Group Extension Settings...........................................................................................................................134H41
38HAttendant Extension Settings................................................................................................................................135H43
39HExtension Codecs................................................................................................................................................136H45
40HCall Park Service.................................................................................................................................................137H46
41HAuthorized Phones Database ................................................................................................................................138H47
42HCall Back Services...............................................................................................................................................139H48
43HUpload Universal Extension Recordings..................................................................................................................140H49
44HReceptionist Management........................................................................................................................................141H49
45HExtensions Directory ...............................................................................................................................................142H52
46HTelephony Menu ........................................................................................................................................................143H53
47HCall Statistics.........................................................................................................................................................144H53
48HRTP Statistics .....................................................................................................................................................145H54
49HSIP Settings...........................................................................................................................................................146H55
50HRTP Settings ..........................................................................................................................................................147H56

Quadro2x, Quadro2xi; SW Version 4.0.x
51HNAT Traversal Settings............................................................................................................................................148H57
52HLine Settings..........................................................................................................................................................149H59
53HOnboard Line Settings .........................................................................................................................................150H59
54HIP Line Settings ..................................................................................................................................................151H61
55HSupported SIP Phones......................................................................................................................................152H61
56HLoopback Settings...............................................................................................................................................153H61
57HFXO Settings..........................................................................................................................................................154H62
58HSharing Mode .....................................................................................................................................................155H62
59HISDN Settings ........................................................................................................................................................156H63
60HGain Control ..........................................................................................................................................................157H68
61HCall Routing...........................................................................................................................................................158H68
62HBest Matching Algorithm ......................................................................................................................................159H75
63HVoIP Carrier Wizard ................................................................................................................................................160H78
64HRADIUS Client Settings ...........................................................................................................................................161H80
65HVoice Mail Common Settings....................................................................................................................................162H81
66HDial Plan Settings ...................................................................................................................................................163H81
67HInternet Uplink Menu..................................................................................................................................................164H82
68HPPP/ PPTP Settings .................................................................................................................................................165H82
69HAdvanced PPP Settings ........................................................................................................................................166H82
70HVPN Configuration ..................................................................................................................................................167H83
71HDynamic DNS Settings ............................................................................................................................................168H92
72HFirewall and NAT ....................................................................................................................................................169H93
73HAdvanced Firewall Settings...................................................................................................................................170H93
74HFiltering Rules........................................................................................................................................................171H93
75HService Pool .......................................................................................................................................................172H96
76HIP Pool...............................................................................................................................................................173H96
77HIDS Log.................................................................................................................................................................174H98
78HLAN Services Menu.....................................................................................................................................................175H99
79HDNS Settings .........................................................................................................................................................176H99
80HDHCP Settings for the LAN Interface .........................................................................................................................177H99
81HRegistration Form ....................................................................................................................................................178H100
82HAdministrator’s Additional Features ............................................................................................................................179H100
83HIncoming Call Blocking and Outgoing Call Blocking ...................................................................................................180H100
84HLogout....................................................................................................................................................................181H100
85HPBX Services for Quadro’s Administrator.....................................................................................................................182H101
86HAppendix: Extension Users Welcome Page................................................................................................183H102
87HAppendix: System Default Values............................................................................................................184H103
88HAdministrator Settings..............................................................................................................................................185H103
89HExtension Settings ...................................................................................................................................................186H106
90HAppendix: Software License Agreement ...................................................................................................187H107
Manual III: see Extension User's Guide
Describes detailed the menus available for extension users and includes all call codes at a glance.

Quadro2x Manual II: Administrator's Guide About this Administrator's Guide
Quadro2x, Quadro2xi; SW Version 4.0.x 4
About this Administrator's Guide
The Quadro Manual is divided into three parts:
•Manual I: Installation Guide
gives step-by-step instructions to provision the Quadro and configure the phone extensions with the Epygi SIP Server. After successfully
configuring the Quadro, a user will be able to make SIP phone calls to remote Quadro devices, make local calls to the PSTN and access the
Internet from devices connected to the LAN.
•Manual II: Administrator's Guide explains all Quadro management menus available for administrators only and includes a list of all System
Default Values.
•Manual III: Extension User's Guide explains all Quadro management menus available for extension users. A list of all call codes can be
found there, too.
This Administrator's Guide explains all Quadro2x models: Quadro2x and Quadro2xi.
This manual contains many example screen illustrations. Since Quadro devices offer a wide variety of features and functionality, he example screens
shown may not appear exactly the same for your particular Quadro as they appear in this manual. The example screens are for illustrative and
explanatory purposes, and should not be construed to represent your own unique environment.
188HQuadro’s Graphical Interface describes the Quadro's graphical user interface and explains all recurrent buttons.
189HAdministrator’s Menus explains the Administrator's management pages according to the menu structure shown on the main page of the Quadro
management.
190HAdministrator’s Additional Features explains some input-options for administrators only that may be selected from the extension user's main
page.
191HAppendix: Extension Users Welcome Page includes a preprinted MS-Word form that allows the administrator to inform his extension user of all
individually needed addresses and phone numbers.
192HAppendix: System Default Values lists all factory defaults.
193HAppendix: Software License Agreement includes the contract for using Quadro's hardware and software.

Quadro2x Manual II: Administrator's Guide Quadro’s Graphical Interface
Quadro2x, Quadro2xi; SW Version 4.0.x 5
Quadro’s Graphical Interface
Administrator’s Main Page
When the administrator logs in, the Quadro Management page is displayed with a table of active calls (including information about call peers, call
duration and start time) at the startup. Here the administrator may access the following settings and perform the actions:
Fig. II-1: Quadro2x Management
By clicking on System, Users, Telephony, Internet Uplink or LAN Services the administrator may access the following settings in each respective
category and perform actions specific to each category.
194HSystem Menu
•195HSystem Configuration Wizard
•196HInternet Configuration Wizard
•197HStatus
•198HIP Routing Configuration
•199HConfiguration Management
•200HEvents
•201HTime/Date Settings
•202HMail Settings
•203HSMS Settings
•204HFirmware Update
•205HNetworking Tools
•206HSNMP Settings
•207HDiagnostics
•208HAutomatic Provisioning
•209HFeatures
•210HUpload Language Pack
•211HUser Rights Management
212HTelephony Menu
•213HCall Statistics
•214HSIP Settings
•215HRTP Settings
•216HNAT Traversal Settings
•217HLine Settings
•218HFXO Settings
•219HISDN Settings
•220HGain Control
•221HCall Routing
•222HVoIP Carrier Wizard
•223HRADIUS Client Settings
•224HVoice Mail Common Settings
•225HDial Plan Settings
226HInternet Uplink Menu
•227HPPP/ PPTP Settings
•228HVPN Configuration
•229HDynamic DNS Settings
•230HFirewall and NAT
•231HFiltering Rules
•232HIDS Log
233HUsers Menu
•234HExtensions Management
•235HReceptionist Management
•236HExtensions Directory
•237HLAN Services Menu
•238HDNS Settings
•239HDHCP Settings for the LAN
Interface
240HRegistration Form
(in menu tree only)
91H241HLogout
The button Renew Wan IP Address appears on the administrator’s main Quadro Management page if the Quadro device acts as a DHCP client.
The Renew WAN IP Address button is used to obtain a new WAN IP address in cases such as the Quadro being moved to another network.
The buttons Establish Your Internet Connection Now and Terminate Your Internet Connection Now occur on the Quadro Management page if
PPPoE is used as WAN interface protocol.
The link Please Check Your Pending Events will be displayed on the Administrator’s Main Menu page when a new system events occurs. The
link also leads to the Events page that can be also accessed from the System menu.
The list of Users currently logged into the system is seen in the lower right corner of the Administrator's Main Menu. Information about the IP
address user accessed Quadro GUI from, the username logged in and the time until the next automatic logout is also seen here. The current version
of the Quadro's firmware and of its boot loader is also available here. The idle session timeout is set at twenty (20) minutes. If no action is performed
within twenty (20) minutes, the user will be automatically moved to the Login page and will be requested to login again.
The link Refresh in is displayed in the upper right corner beside the field displaying the number of seconds remaining until the next refresh and it is
used to perform a manual reload of the page. If a page with a Refresh counter is left opened, the session time-out counter will periodically be
updated and the logout time will never expire.

Quadro2x Manual II: Administrator's Guide Quadro's Graphical Interface
Quadro2x, Quadro2xi; SW Version 4.0.x 6
Recurrent Buttons
Throughout this guide, you will see a variety of recurrent buttons. Below is a description of these buttons.
Button Description Button Description
This button leads back to the previous
page of a fixed sequence of pages (used
mainly in wizards).
This button returns you to the page you were
previously on.
This button leads forward to the next page
of a fixed sequence of pages (used mainly
in wizards).
This button confirms an operation you started
before.
This button discards the latest not yet
confirmed entries. This button confirms an operation you chose
before.
This is the last button of a fixed sequence
of pages that completes and saves the
entries of an entire sequence. This button discards an operation you chose
before.
This button opens the help page
belonging to the currently active Quadro
management page. This button saves the settings modified on the
currently active management page.
This button opens a window where the last
inserted IP addresses are listed. It allows
the user to make a quick selection of an IP
address that has been previously used.
This will avoid the user needing type it
again. The clipboard can hold up to 10 IP
addresses and a new IP address will
replace the oldest one from the list.
This button opens a window where the last
inserted SIP addresses are listed. It allows the
user to make a quick selection of an IP address
that has been previously used. This will avoid
the user needing type it again. The clipboard
can hold up to 10 SIP addresses and a new
SIP address will replace the oldest one from the
list.
Recurrent Functional Buttons
In connection with the tables, the following are the few buttons you will see:
Functional Button Description
UAddU Allows adding a new record to the displayed table. A new page will be displayed to enter any new settings.
UEditU
Allows modifying the settings of the record selected by a checkbox. Normally only one record may be selected. A new page
will be displayed to enter the modified settings.
UDeleteU Deletes the selected entry(s) of a table. A warning message will ask for confirmation before deleting an existing entry.
USelect AllU Selects all table entry(s) for example for further deletion.
UInverse SelectionU
Inverses (opposites) an existing selection of table entry(s). If no entries are selected, clicking the button will select all
records.
URefresh in...U
May be shown in the upper right corner of a page. It displays the number of seconds remaining until the next refresh of the
page will occur. It may be used to reload the page manually.
Most of the tables offer the option to sort the entries in ascending or descending order by clicking the headings of the columns. A small arrow next to
the column heading indicates the direction of sorting - upward or downward. The entries of the table can be selected by using the corresponding
checkboxes in order to edit or delete them.
Entering a SIP Addresses correctly
Calls over IP are implemented based on Session Initiating Protocol (SIP) on the Quadro. When making a call to a destination that is somewhere on
the Internet, a SIP address must be provided.
SIP addresses needs to be specified in one of the following formats:
“display name” <username@ipaddress:port>
“display name” <username@ipaddress>
username@ipaddress:port
username@ipaddress
username
The display name and the port number are optional parameters in the
SIP address. If a port is not specified, 5060 will be set up as the default
one. The range of valid ports is between 1024 and 65536.
A flexible structure of wildcards is allowed. In comparison with a
wildcard, the “?” character stands for only one unknown digit and the “*”
character stands for any number of any digits.
For your convenience, the following combinations can be used:
•*@ipaddress - any user from the specified SIP server
•username@* - a specified user from any SIP server
•*@* - any user from any SIP server
Please Note: Wildcards are available for caller addresses only. No
wildcard characters are allowed for called party addresses. Exceptions
are addresses in the Supplementary Addresses table that are used by
Outgoing Call Blocking and Hiding Caller Information Settings
services. To use “*” and “?” alone (as non wildcard characters), use “\*”
and “\?” correspondingly.

Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface
Quadro2x, Quadro2xi; SW Version 4.0.x 7
Administrator’s Menus
System Menu
Fig. II-1: System Menu in Dynamo theme
Fig. II-2: System Menu in Plain theme
System Configuration Wizard
The System Configuration Wizard allows the administrator to define the Quadro’s Local Area Network settings and to specify regional configuration
settings to make Quadro operational in its LAN. The System Configuration Wizard MUST be run upon Quadro's first startup to make sure that it
works properly in its network environment. The Wizard allows navigating through the following basic configuration parameters and settings:
•System Configuration (see below)
•242HDHCP Settings for the LAN Interface
•Regional Settings and Preferences (see below)
•Emergency Codes and PSTN Access Codes Settings (see below)
DHCP Settings for the LAN are described in the chapters
below. The LAN configuration and regional settings will be
described later in this chapter.
Please Note: It is strongly recommended to leave the
factory default settings if their meanings are not fully clear
to the administrator.
Fig. II-3: System Configuration Wizard - Start page

Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface
Quadro2x, Quadro2xi; SW Version 4.0.x 8
The System Configuration page contains the host name, IP
address and Subnet Mask information about the Quadro LAN
interface. These settings make Quadro available to the internal
network.
The System Configuration page offers the following input
options:
Host Name requires a host name for the Quadro device.
IP Address requires the Quadro host address for the LAN
interface.
Subnet Mask requires the Quadro hosts’ Subnet Mask.
Fig. II-4: System Configuration Wizard - System Configuration page
The Regional Settings and Preferences are used to select
settings specific to the location of the Quadro. This is important
for the functionality of the voice subsystem.
The Regional Settings and Preferences page has two drop
down lists to select the Location (country) and a
corresponding Timezone.This page also has a radio button
group to choose:
•System Language – selection is available only when the
custom Language Pack has been uploaded and it is used
to enable custom language for system voice messages or
returning back to the default language English.
•GUI Theme - selection used to select the GUI theme style
of the web based configuration pages.
Fig. II-5: System Configuration Wizard - Regional Settings page
The Emergency Codes and PSTN Access Codes Settings
are used to configure the dial plan parameters used in the
routing mode.
The Emergency Codes text field requires the PSTN numbers
of the emergency or lifeline services. Multiple emergency
codes, separated by commas, can be inserted in this field. For
each emergency code, a routing pattern will be generated in
the Call Routing Table, which will allow faster and easier calls
to emergency destinations.
The PSTN Access Code drop down list allows you to select
the prefix code for accessing the PSTN line in the routing
mode. Dialing the digits inserted in this text field will provide
the PSTN dial tone when in the routing mode or when making
routing calls (for routing calls an additional “0” will need to be
dialed first.)
Fig. II-6: System Configuration Wizard - Emergency Codes and PSTN Codes Settings page

Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface
Quadro2x, Quadro2xi; SW Version 4.0.x 9
Internet Configuration Wizard
The Internet Configuration Wizard allows the administrator to configure the WAN interface settings and to adjust Quadro’s connectivity with an
external network. The Internet Configuration Wizard MUST be run for Quadro to be connected to the Internet.
All the settings of the Internet Configuration Wizard are
described in the chapters below except those for the IP settings,
which will be described in this chapter.
Please Note: It is strongly recommended not to change the
factory default settings if their meanings are not fully clear
to an administrator.
Fig. II-7: Internet Configuration Wizard - Start page
The Wizard allows navigating through the following basic configuration parameters and settings:
•Uplink configuration (see below)
For WAN Interface protocol PPPoE:
•243HPPP/ PPTP Settings
•WAN Interface Configuration (see below)
•244HDNS Settings
For WAN Interface protocol PPTP:
•WAN IP Configuration (see below)
•245HPPP/ PPTP Settings
•WAN Interface Configuration (see below)
•246HDNS Settings
For WAN Interface protocol Ethernet:
•WAN IP Configuration
•WAN Interface Configuration (see below)
•247HDNS Settings
The Switch to Auto Provisioning link moves you to the 248HAutomatic Provisioning page where Quadro can be configured automatically.
The Uplink Configuration page allows you to select the Quadro‘s
WAN interface connection type and its bandwidth settings. These
settings will make Quadro available to the external network.
Depending on the Uplink Interface Protocol selection, the page
following the Uplink Configuration page is different. Thus if
PPPoE is selected, the next page will be PPP Configuration, while
selecting Ethernet will bring up the WAN IP Configuration page.
The Uplink Configuration page offers the following components:
The WAN Interface Protocol radio buttons are used to choose the
protocol depending on the requirements of the ISP (Internet Service
Provider):
PPPoE - turns on the PPP over an Ethernet connection.
PPTP – turns on the Point to Point Tunneling Protocol (PPTP)
interface used for the connection between Quadro and ADSL
modem. A fixed IP address configuration is needed in this
case.
Ethernet - turns on the Ethernet connection. Fig. II-8: Internet Configuration Wizard - Uplink Configuration page
The WAN Interface Bandwidth settings allow the specification of the upstream and downstream speeds in kbit/s, helping to assure the quality of IP
calls. An IP call looses the voice quality if there is no available bandwidth. When approaching the limits of bandwidth capacity, another IP call will be
declined.
The bandwidth provided by the ISP has to be specified in the text fields Upstream Speed and Downstream Speed. The default entry in both fields
is 10000, the maximum bandwidth of a 10 MB Ethernet. In most cases, providers offer a smaller bandwidth than 10000 kbit/s.
The bandwidth required by an IP call depends on the codecs used and these specifications are listed in the tables below:

Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface
Quadro2x, Quadro2xi; SW Version 4.0.x 10
Required Bandwidth for Standard Packets: Needed bandwidth in kbit/s using the Codecs:Packet
Size in
msec. G.711u/G.711a G.726-16 G.726-24 G.726-32 G.726-40 G.729a G.723 iLBC-13.33
10 105 58 66 74 82 50 - -
20 84 37 45 53 61 29 - -
30 76 30 38 45 53 22 21 27
40 74 27 34 42 50 19 - -
50 71 25 32 40 48 17 - -
60 67 22 30 37 45 15 13 20
Required Bandwidth for Encrypted Packets when a VPN is used:
Needed bandwidth in kbit/s using the Codecs:Packet
Size in
msec. G.711u/G.711a G.726-16 G.726-24 G.726-32 G.726-40 G.729a G.723 iLBC-13.33
10 148 98 105 118 124 92 - -
20 105 59 65 74 81 49 - -
30 90 43 52 60 66 35 35 41
40 85 38 45 53 61 30 - -
50 80 34 41 48 56 26 - -
60 74 29 37 45 52 22 20 26
The Min Data Rate text field requires the amount of upstream bandwidth that ought to remain for data applications even if voice applications use the
entire available upstream bandwidth. The value selected here needs to be smaller than the upstream bandwidth and is measured in kbit/s.
The WAN IP Configuration page is only displayed if Ethernet or
PPTP has been selected to be the uplink protocol. It offers the
following components:
The Assign automatically via DHCP radio-button selection switches
to automatic retrieval of the WAN IP address from a DHCP server at
the ISP/uplink.
Please Note: DHCP referred to here is the one that runs on the
provider’s side and not the Quadro’s personal DHCP server.
The Assign Manually radio-button switches to the manual
adjustment of IP settings. This selection requests the following
parameters:
IP Address requires the IP address for the Quadro WAN interface.
Subnet Mask requires the subnet mask for the Quadro device WAN
interface.
Default Gateway requires the IP address of the router where all
packets are to be sent to, for example, to the router of the provider.
Fig. II-9: Internet Configuration Wizard - WAN IP Configuration page

Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface
Quadro2x, Quadro2xi; SW Version 4.0.x 11
The WAN Interface Configuration page may be used to modify the
MAC address of the Quadro. This might be necessary if the ISP
(Internet Service Provider) requires a specified MAC address, for
example, for authentication. This page offers the following
components:
MAC Address Assignment manipulation radio-buttons:
•This Device turns to the default MAC address of the Quadro.
•User Defined requires user defined MAC Address.
The MTU drop down list allows you to select the maximum packet
size on the Ethernet (in bytes). MTU is used to fragment the packets
before transmitting them to the network. The MTU preferred value is
dependent on the Ethernet connection . The default MTU size is 1500
Bytes for Ethernet and 1400 Bytes for PPPoE. Fig. II-10: Internet Configuration Wizard - WAN MAC Address Configuration page
Status
The system status window displays non-editable tables providing extensive system status information about Quadro: 249HGeneral Information, 250HNetwork
Status,251HLines Status, 252HMemory Status, 253HHardware Status and 254HSIP Registration Status. The links on this page lead to device Transfer Statistics, user
mailboxes and supplementary services configuration pages.
The System Status page has several tables providing system information.
General Information
The General Information page includes the following
information:
•Uptime duration - Period Quadro is on since last reboot.
•Device hostname - Quadro device host name.
•Quadro Operating System - Quadro operating system
version.
•Application Software - Software and file system versions
of the Quadro.
•Boot Loader - Quadro boot loader version.
•DSP Software - Quadro DSP software version and the
date of build.
•Preinstalled Languages – this field is present only when
multiple languages are preinstalled on the device and it
indicates the system default languages.
•Language Pack – this field is present only when the
custom language pack is uploaded and it indicates the
version.
Fig. II-11: Quadro Status - General Information page

Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface
Quadro2x, Quadro2xi; SW Version 4.0.x 12
Network Status
The Network Status page includes the following information
about Interfaces:
Interface Name lists the Network interfaces available on the
Quadro (LAN, WAN, IPSec and a number of PPPs, depending
on the number of active PPP connections).
IP Address lists the IP addresses corresponding to each
network interface.
Subnet Mask lists the subnet masks corresponding to each
network interface.
Properties will list either the MAC address corresponding to
each network interface on the Quadro or the PPTP, L2TP and
IPSec peer IP address if an active VPN (IPSec or PPP) interface
exists.
Monitor includes links to survey LAN, WAN, IPSec and PPP
traffic correspondingly. The VPN traffic link will be displayed only
if a VPN has been configured. The selection of these links will
open a new window with a table of network traffic statistics on
the following selected interfaces:
•Received Bytes
•Received Packets
•Received Errors
•Received Drop Errors
•Received Overrun Errors
•Received MultiCast Packets
•Transmitted Bytes
•Transmitted Packets
•Transmitted Errors
•Transmitted Drop Errors
•Transmitted Carrier Errors
•Transmitted Collisions
Fig. II-12: Quadro Status Network Status page
When opening the corresponding interface statistics window, no traffic values are displayed at first. After opening the window, the tables will serve as
a counter and traffic statistics will be updated every minute.
DNS Server, Alternative DNS Server and Default Gateway - these display the Quadro settings corresponding to what has been configured with
the 255HSystem Configuration Wizard.
Services (NTP Server and Client, DHCP Server and Client, DNS, Firewall, NAT, PPP) statuses: shows if they have stopped or if they are still
running.
The View VPN Status link refers to the 256HVPN Configuration page where all VPN (IPSec, PPTP and L2TP) connections can be viewed and edited.
Transfer Statistics - link to the Transfer Statistics page.
The Transfer Statistics page shows a user-defined
statistics table with the transmit/receive value (criteria),
interface type and time period. It contains the following
components:
Time range of statistic table - the drop down list includes
the period (in days) statistics data that is to be collected and
the corresponding diagram charts that are to be built.
Interface - the drop-down list offer the values:
•WAN - Wide Area Network (WAN) events only
•LAN - Local Area Network (LAN) events only
When Show also as readable values checkbox is selected,
an additional table with statistics values will be displayed on
the next page.
Fig. II-13: Transfer Statistics page

Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface
Quadro2x, Quadro2xi; SW Version 4.0.x 13
The area Receive Values provides the following:
•Receive Bytes - number of received bytes.
•Receive Packets - number of received Ethernet
packets.
•Receive Errors - number of received packets
containing errors.
•Receive Drop Errors - number of received packets that
have been discarded.
•Receive Overrun Errors - number of received overrun
errors that occur when the receive buffer is not large
enough to hold all incoming packets. This error usually
appears due to a slow receiving system.
•Receive MultiCast Packets - number of received
broadcast packets.
The area Transmit Values provides the following:
•Transmit Bytes - number of transmitted bytes
•Transmit Packets - number of transmitted Ethernet
packets.
•Transmit Errors - number of transmitted packets
containing errors.
•Transmit Drop Errors - number of transmitted packets
that have been discarded.
•Transmit Carrier Errors - number of transmit carrier
errors that occur due to a defective or lost connection on
the Ethernet link.
•Transmit Collisions - number of transfer errors that
occurred during a simultaneous packet transmission
from both sides.
Fig. II-14: Transfer Statistics Diagram Chart
To see the Transfer Statistics Diagram Charts, select the desired criteria and click Save to generate the corresponding chart and the table
showing the transfer statistics values (if enabled). The letters M(millions) and K(thousands) used in the legend of the displayed diagrams show the
total number of specified criteria. The Reset Statistics button is used to reset the chart and the table (if enabled).
Lines Status
The Quadro Status - Lines Status page shows the current status of each of the FXS, IP and FXO/ISDN lines including details of the attached
extension. Since only one line of information can be displayed at a time, the Line, IP Line and FXO/ISDN Trunk functional buttons are used to
navigate through the information regarding other lines.
The Lines Status table displayed for FXS and IP lines includes a group of static and dynamic parameters. Static parameters are always displayed.
Dynamic parameters only appear when an event takes place on the extension.

Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface
Quadro2x, Quadro2xi; SW Version 4.0.x 14
Static Parameters:
Extension shows the extension number of the selected telephone line.
Display Name shows the corresponding name.
Phone State may have the value on hook or off hook.
Number of Active Calls shows the number of calls that are currently
present on the phone.
Dynamic Parameters:
Call State shows the current state of the extension (in voice mail, in
call, waiting, busy, call out, ring in, etc.).
Caller Party appears when a call is received and indicates the caller
extension and the IP address or a phone number, depending on type of
call.
Called Party appears when a call is placed and indicates the
destination extension and the IP address or a phone number,
depending on type of call.
Call Type shows whether the call is Internal or External and whether it
is a PSTN call, PBX call or IP call.
Call Start Time shows the call start date and time.
Call Duration shows the current call duration.
RX Codec shows the codec used to encrypt the incoming packets. TX
Codec shows the codec used to encrypt the outgoing packets. If RX
and TX codecs are the same, only one Codec field will be displayed.
Fig. II-15: Lines Status - Lines Status page upon established call
The list of supplementary services provides the following additional status
information for each telephone line: Enabled or Disabled.
For Incoming and Outgoing Call Blocking, Speed Calling, Hiding
Caller Info, Voice Mailbox and Group List services, the number of
Entries will be displayed in the corresponding service table. For Voice
Mail Service, the voice mailbox configuration mode is displayed here.
This allows administrator to view the status and to be notified about
services running on Quadro for every line. The services are designed as
links that guide the administrator to the corresponding service page of the
selected user.
Fig. II-16: Quadro Status - Lines Status
The Lines Status table of each FXO Line provides information about the
Allowed Call Types, the extension number (attendant or routing client), to
whom the Incoming Call is Routed To and the State of the line (Free or
Busy). Fig. II-17: Line Status - FXO Status page

Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface
Quadro2x, Quadro2xi; SW Version 4.0.x 15
The Line Status for ISDN Trunk displays the state of the B1 and B2
channels and the information about the active calls on them. This page
includes a group of static and dynamic parameters. Static parameters are
always displayed. Dynamic parameters appear only when an event takes
place on the channel.
Static Parameters:
•B channel - the state of the channel (enabled or disabled)
•State - the current state of the channel (free, busy or N/A)
Dynamic Parameters:
•Caller Party - this parameter appears when a call is received and
indicates the caller address
•Called Party - this parameter appears when a call is placed and
indicates the destination address
•Call Duration - current call duration (in seconds)
Fig. II-18: Lines Status page
Memory Status
The Memory Status page includes tables with the available User Space
information for each extension. These tables display the space used by the
voice mailbox and uploaded/recorded system greetings. It shows the free
and total space (counted in minutes/seconds) for every extension. This
page includes the following information:
Memory Size shows total memory space (counted in minutes/seconds)
available on the Quadro and assigned to all extensions.
The table’s links lead the administrator to the extension settings page
where User Space may be altered.
The System Memory row indicates the space occupied by the universal
extension recordings. Link refers to the 257HUpload Universal Extension
Recordings page where universal extension system messages may be
uploaded.
Call Statistics shows the current number of calls with recorded statistic
entries.
Fig. II-19: Memory Status page
Hardware Status
The Hardware Status table displays a list of the hardware devices
present and currently available on the Quadro board. The hardware
device version number and additional comments about its state are
indicated here.
Fig. II-20: Hardware Status page

Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface
Quadro2x, Quadro2xi; SW Version 4.0.x 16
SIP Registration Status
The SIP Registration Status is a table displaying the SIP registration
information of the Quadro extensions.
The table contains a list of all the registered extensions of Quadro, SIP
registration name for each extension, addresses of SIP servers where
they are registered (if applicable), whether or not it is registered for each
extension, and the registration date and time. By clicking on the row
heading, the table will be sorted by the selected column. When sorting
(ascending or descending), arrows will be displayed next to the column
heading.
The links inside the table will link you to the 258HExtensions Management
page where the SIP registration settings may be altered.
The Detected Connection Type field displays the connection type
Quadro currently is acting in (direct connection or behind NAT). If
Quadro is acting behind NAT, the NAT machine IP address is also
displayed.
The Registered IP Lines table lists the IP lines and remote extensions
registered on the Quadro. The table indicates the actual IP addresses of
the remote devices, the usernames by which the devices have been
registered on the Quadro, as well as the registration status information. Fig. II-21: SIP Registration Status page
IP Routing Configuration
Routing is used to relay information across the Internet from a source to a destination. Along the way, at least one intermediate node is typically
encountered. Routing is different than bridging. The main difference between bridging and routing is that bridging operates at the OSI Data Link
Layer (Level Two Media Access Control Layer) and routing operates at OSI Network Layer (Level Three).
Quadro’s IP Routing service allows you to route IP packets from one destination to another (or to a specified router) through Quadro or a Quadro
VPN.
The IP Routing Configuration page is used to make IP Static, IP Policy and VPN routes for IP packets routing. This page consists of three tables.
Entries in the tables are color coded according to the state of the route. For example, yellow indicates disabled routes, green indicates successful
routes and red indicates routes with an error.
IP Static Routes are used to forward IP packets from the
Network, where the Quadro is connected, to the specified
destination.
The IP Static Routes table displays all established IP static
routes with their parameters: Target State for the state of the
route (enabled or disabled), Actual State for the state of the route
connection (up, down or erroneous), Route To for the subnet
where the incoming packets should be routed to and Via IP
Address for the router IP address where incoming packets should
be routed through.
Add opens the Add IP Static Route page where a new static
route can be established.
Enable/Disable is used to activate and deactivate a selected
route(s). At least one route should be selected in order to use
these functions, otherwise the following error message will
appear: “No record(s) selected.” Fig. II-22: IP Static Routing table

Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface
Quadro2x, Quadro2xi; SW Version 4.0.x 17
The Add IP Static Route page offers the following components:
Route To requires the IP address and subnet mask for the
destination the IP packet should be forwarded to.
Via IP Address requires the IP address of the subsequent router
for IP packet forwarding to the specified destination.
Attention: The rule with the longest subnet (smallest IP range)
will take effect when having two or more IP Static routing rules
with the coinciding subnets.
Fig. II-23: Add IP Static Routing page
IP Policy Routes allow IP packets forwarding to the specified
router depending on the source IP address as well as defining the
priority for the current routing rule.
The IP Policy Routes table displays all specified IP policy routes
with their parameters: Target State for the state of the route
(enabled or disabled), Actual State for the state of the route
connection (up, down or erroneous), Priority for the route priority,
Route From is where the subnet, routed packets come from and
Via IP Address is where the router IP address incoming packets
should be routed through.
Add opens the Add IP Policy Route page to establish a new
policy route.
Enable and Disable are used to activate or to deactivate the
selected route(s).
Raise Priority and Lower Priority are used to increase or
decrease the priority of the selected policy route(s) by one. At
least one route should be selected to use these functions,
otherwise the error message “No record(s) selected” will appear.
Fig. II-24: IP Policy Routing table
The Add IP Policy Route page offers the following input options:
Priority requires a numeric value (from 1 to 252) to define the
priority of the routing rule. The lower the number, the sooner the
routing rule will take effect (higher priority).
From requires the packet source IP address and subnet mask of
the specified destination to match with the rule.
Via IP address requires the IP address of the subsequent router
for IP packet forwarding.
Fig. II-25: Add IP Policy Route page
The VPN Routes allow IP packets forwarding through the PPTP
and L2TP tunnels of the Quadro. If PPTP/L2TP connections do
not exist on Quadro, VPN routes cannot be generated.
The VPN Routes table displays all generated VPN routes with
their parameters: Target State for the state of the route (enabled
or disabled), Actual State for the state of the route connection
(up, down or erroneous), Route To for the subnet where the
incoming packets should be routed, Via Tunnel for the VPN
tunnel incoming packets should be routed through and Tunnel
State for the actual state of the route tunnel (up or down).
The Add button opens the Add VPN Route page where a new
VPN route can be generated.
Fig. II-26: VPN Routing table

Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface
Quadro2x, Quadro2xi; SW Version 4.0.x 18
The Add VPN Route page offers the following components:
Route Via contains the available PPTP and L2TP connections on
the Quadro. A connection selected from this list will be used to
route the IP packet from the Quadro’s LAN to the peer behind the
PPTP/L2TP tunnel.
Route To requires the IP address range of the possible peers
behind the PPTP/L2TP tunnel whereto the IP packets should be
routed.
Fig. II-27: Add VPN Route page
The Enable and Disable functional buttons are used to activate or to deactivate the selected route(s). At least one route should be selected to use
these functions, otherwise the error message appears: “No record(s) selected.”
To Add an IP Static Route
1. Select the IP Static Routes link on the Routing Configuration page.
2. Press the Add button on the IP Static Routes page. The Add Entry page will appear in the browser window.
3. Enter the destination IP address and subnet mask in the Route To text fields. Use the IP-Clip button to select a previously entered IP address.
4. Enter the router IP address into the Via IP Address text fields.
5. Press the Save button to make the static route with these settings.
To Add an IP Policy Route
1. Select the IP Policy Routes link on the Routing Configuration page.
2. Press the Add button on the IP Policy Routes page. The Add Entry page will appear in the browser window.
3. Specify the policy routing rule priority in the Priority text field.
4. Enter the packet source IP address and subnet mask in the From text fields. Use the IP-Clip button to select a previously entered IP address.
5. Enter the router IP address into the Via IP Address To text fields.
6. Press the Save button to make the policy route with these settings.
To Add a VPN Route
1. Select the VPN Routes link on the Routing Configuration page.
2. Press the Add button on the VPN Routes page. The Add Entry page will appear in the browser window.
3. Choose the VPN connection from the Route Via drop down list.
4. Enter the destination IP address and the subnet mask into the Route To text fields.
5. Press the Save button to make the VPN route with these settings.
Configuration Management
The Configuration Management page assists the administrator with managing the system configuration settings and voice data. For example, the
administrator is able to backup and download the settings to a PC and then upload and restore them back to the Quadro. Additionally, this page
provides the possibility of restoring the factory default configuration settings.
The Backup & Download all config & voice data link
generates a backup file with all configuration settings and
user uploaded greeting messages. It opens a file chooser
window for immediate download to the users PC.
Attention: Configuration and voice data cannot be backed
up if the size of voice data is too large. In this case, to be
able to backup configuration and voice data on the Quadro,
please remove some user defined system messages (by
restoring the default ones, see chapter Update System
Messages), or remove some extensions from the
259HExtensions Management table. Fig. II-28:Configuration Management page
The Upload & Restore all config & voice data link opens a page that has a Browse button, (which opens a file chooser to select a backed-up file)
and a Configuration to Upload field requiring the file path to upload and to restore it immediately. Pressing Save will restore the selected backup
file, and delete all current user defined greetings and replace configuration settings.
The Use Default functional button resets all configuration settings and restores the board’s factory default configuration. By restoring the default
configuration you will replace your current configuration, lose all voice mails and reboot the device. You will not be automatically redirected to the
GUI start page. After the successful reboot you will need to enter into the management page and login again to access the Quadro’s configuration. A
warning message will ask you to confirm your selection before restoring the default configuration.

Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface
Quadro2x, Quadro2xi; SW Version 4.0.x 19
Please Note: Unlike the factory default settings restore procedure initialized from the Reset button on the Quadro board, this link will keep the
following data:
•Call Statistics
•Transfer Statistics
•System Events
•Feature Keys
•Device Registration state
The 260HUpdate Configuration link leads you to the page where Quadro’s configuration can be automatically or manually updated, downloaded and
edited.
Update Configuration
The Update Configuration allows to automatically or manually updating Quadro’s configuration, as well as downloading a legible and editable
configuration file, making necessary changes and uploading it back to the system. This allows you to use parts of the configuration of one Quadro on
another Quadro with some changes done prior to uploading the new configuration. The Quadro reseller, distributor, ISP or carrier usually uses this
service.
Attention: It is strongly recommended to consult with the
technical support center before making changes on this page.
Incorrect settings here may corrupt current configurations.
This page consists of the following components:
Server and Server Port text fields require an IP address or Host
name and the port number of the server configuration where
they will be downloaded from.
The Update Method drop down list indicates the connection
type used to download the configuration (ftp, tftp, http or https).
The Enable Version Check checkbox selection enables version
verification before the configuration is being downloaded.
Attention: Disabling the Enable Version Check checkbox may
cause incompatibility problems on the device.
The Update Interval Selection manipulation radio-button group
is used to select the frequency of configuration checks/updates
performed on the Quadro:
•Check/Update at boot time – with this option, new
available configuration will be checked/updated each time
Quadro boots.
•Check/Update manually – with this option, configuration
check/upload will be performed only by manual selection.
•Check/Update time/date scheduled – with this option new
available configurations will be checked/updated
periodically depending on the selected time and/or
weekday. This selection enables Time Based and
Weekday Based checkboxes. Selecting one or both of
them allows you to define the time and the weekday when
configuration checks/updates will be automatically
performed.
Fig. II-29:Upload Configuration page
The Update Policy Selection manipulation radio-button group is used to select the operation performed on the following selections:
•Check only for update – with this option, the system will only perform checking of the availability of new suitable configuration and will log
corresponding event in the 261HEvents table (depending on configuration in Events Settings).
•Check and update immediately - with this option, the system will check the availability and correspondingly update the new configuration and
will log corresponding event in the Events table (depending on the configuration in Events Settings).
•Check and update immediately without any feedback - with this option, the system will check the availability and correspondingly update the
new configuration but will not log any events on this.
The Check now for new update functional button performs manual checking of the availability of new configurations and logs corresponding event
in the Events table (depending on the configuration in Events Settings).
The Update now functional button performs manual checking and update of the availability new configuration and logs corresponding event in the
Events table (depending on the configuration in Events Settings).

Quadro Baseline Quadro2x Manual II: Administrator's Guide – Administrator’s Graphical User Interface
Quadro2x, Quadro2xi; SW Version 4.0.x 20
The Update now without feedback functional button performs manual checking and update of the availability new configurations but will not log any
events.
The Download current configuration in a legible format link refers to the Configuration Summary page where a partial or complete
configuration can be defined and downloaded or viewed.
The Configuration Summary page is used to define a partial
configuration and to download it to a PC or to view it directly in
the browser.
In the text field on this page, the partial configuration to be
downloaded should be specified. Pressing Start generate a
legible configuration file will start parsing the configuration
structure of the device. Progress will be seen in the area below.
The Cancel generation process button appears when the
configuration generation procedure starts and it is used to stop it.
The Download generated configuration button becomes
available when the legible configuration generation is finished. It
is used to download the generated file to the PC in a plain text
format. Necessary changes can be made in the downloaded
configuration file and then uploaded back to the system.
Fig. II-30:Configuration Summary page
Attention: Make sure the changes you have done in the downloaded legible configuration file are valid and will not corrupt the system when being
uploaded back to device.
View generated configuration button becomes available when the legible configuration generation is finished. It is used to view the generated file
directly in the browser. The Upload a legible configuration file link refers to the page where the configuration file can be uploaded in a text format.
The Browse button in the opened page is used to browse certain legible configuration file to be uploaded and updated to the system. Configuration
files to be uploaded should be in the *.txt format, otherwise a system error occurs. The configuration file upload progress will be displayed in the area
below.
Events
The Events page has two tables. All system events that have occurred will be displayed in one table and event settings will be displayed in the other.
The System Events page may be accessed through the Events
link from the main menu. It lists information about system events
that have occurred on Quadro. When a new event takes place, a
record is added to the System Event table. For failure events
(priority 2 and 3, see below), the warning “Please check your
pending events!” will appear at the bottom of all management
pages.
The system events and the warning message are visible only for
the administrator. The warning link, (which leads directly to the
System Events page) will disappear from the management
pages if the administrator has marked all new events as “read”.
Fig. II-31:Event Warning on the Main Menu page