Epygi QX series User manual

Configuring Epygi QX IP PBXs
with BINARY NETWORKS
Abstract: This document describes the configuration of the Epygi QX IP PBXs to
use the IP-PSTN service from BINARY NETWORKS.
Please Note: This document contains confidential and proprietary information owned by Epygi Technologies, LTD. Any copying, use or disclosure of the document or the
information contained herein without the written permission of Epygi Technologies, LTD. is strictly prohibited.
Copyright © 2003-2015 Epygi Technologies, LTD. All Rights Reserved.

Configuring Epygi QX IP PBXs with BINARY NETWORKS
Document Revision History
Revision
Date
Description
Valid for SW
Valid for Models
1.0 01-Oct-2015 Initial release 6.1.x and higher QX IP PBXs
Revision 1.0 2 1-Oct-15

Configuring Epygi QX IP PBXs with BINARY NETWORKS
Table of Contents
1 Introduction ..................................................................................................................... 4
2 Scenario .......................................................................................................................... 4
2.1 Requirements and Preparations ................................................................................................... 4
2.2 Account Information from BINARY NETWORKS............................................................................ 4
3 Configuration ................................................................................................................... 4
3.1 Configuration for Making Outgoing Calls through BINARY NETWORKS.......................................... 5
3.2 Configuration for Receiving Inbound Calls from BINARY NETWORKS ............................................ 8
4 Additional Notes............................................................................................................... 10
4.1 Sending Music on Hold to Remote Parties.................................................................................... 10
4.2 Sending and Receiving Faxes through BINARY NETWORKS SIP Server......................................... 12
5 References ...................................................................................................................... 15
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1 Introduction
This document describes the configuration of Epygi QX IP PBXs (herein IP PBX) to use the SIP trunking service
from BINARY NETWORKS. The IP PBX is capable of making IP-PSTN calls via BINARY NETWORKS SIP
trunks. This solution allows IP PBX users to make cost saving calls to the global PSTN.
Please Note: The described configuration is generic for all QX IP PBX models.
Please Note: Security issues and calling rates are beyond the scope of this document. See the listed
documents in References section to get more information on the security related issues.
2 Scenario
Provider: BINARY NETWORKS
•offers outbound and inbound calls.
•allows parallel outbound calls to be made from one account.
•allows parallel calls to be received to one account.
Customer:
•will be able to make long distance PSTN calls through BINARY NETWORKS SIP trunks.
2.1 Requirements and Preparations
•The IP PBX is connected to the network and all network settings are properly configured.
•The IP PBX is running software version 6.1.x or higher.
2.2 Account Information from BINARY NETWORKS
BINARY NETWORKS will provide the customer with the following data:
•Username – 61390208487 (sample)
•Password - ************
•SIP Server - sip.binaryvoice.com.au
•Signaling port for SIP server - 5060
•Telephone Number(s) – a single DID or groups of DIDs of 5, 10, 20 or 100.
Please Note: The above listed values have demonstrational purposes.
3 Configuration
Sections below describe the configuration required on the IP PBX allowing to:
•Make and receive long distance IP-PSTN calls through BINARY NETWORKS SIP trunks.
•Send and receive faxes through BINARY NETWORKS SIP trunks.
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3.1 Configuration for Making Outgoing Calls through BINARY NETWORKS
Configure the provided account on the IP PBX as follows to make outgoing calls.
1. Go to the TelephonyVoIP Carrier Wizard menu, pass through the wizard by inserting the below listed
parameters to create a new extension and configure it with the BINARY NETWORKS SIP trunks:
Select Manual for VoIP Carrier
Description – BINARY NETWORKS (optional)
Press Next (Figure 1).
Figure 1: VoIP Carrier Wizard- Page 1
2. Insert the following parameters in the next opened page:
Account Name - the provided account (in this case it coincidences with one of the DID
numbers)
Password and Confirm Password fields
SIP Server – sip.binaryvoice.com.au
SIP Server Port – 5060
Enable Use RTP Proxy service and press Next (Figure 2).
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Figure 2: VoIP Carrier Wizard- Page 2
3. On the third page of the VoIP Carrier Wizard define the Access Code (let’s say 0) which will be used in
the Call Routing Table for making outgoing calls to BINARY NETWORK, and the IP PBX extension
which will receive all incoming calls from BINARY NETWORKS SIP trunks. Routing all incoming calls to
the Auto Attendant (00) is the most frequently used scenario. Defining another extension as the call
receiver also applicable.
Access Code – 0
Emergency Code – leave the default value or put your country emergency call, let’s say 000.
Route Incoming Calls to – 00.
Enable the Failover to PSTN service if it is desirable to allow calls failover through the IP PBX onboard
FXO lines and press the Next button (Figure 3).
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Figure 3: VoIP Carrier Wizard- Page 3
4. Confirm entered settings on the last page of VoIP Carrier Wizard page and press Finish (Figure 4).
Figure 4: VoIP Carrier Wizard- Page 4
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As a result of above listed steps, the provided account is configured on the automatically created extension
989 and the routing rule 0* is automatically added to the Call Routing table. This allows making outbound calls
through BINARY NETWORK SIP trunks using 0 prefix when dialing, as well as receiving inbound calls to the
extension 989 (Figure 5).
Figure 5: Call Routing Table page
How this rule works: The system will route all dialed digits matching the 0prefix through BINARY
NETWORKS SIP trunks to PSTN.
3.2 Configuration for Receiving Inbound Calls from BINARY NETWORKS
There are a couple of ways to allow incoming calls to be received from BINARY NETWORKS SIP trunks.
1. One is already done in 3.1. For receiving incoming calls from BINARY NETWORKS SIP trunks, the
required configuration is already created through the VoIP Carrier Wizard, so now all incoming calls to
the DID number 61390208487 will go to the extension 989 and then automatically forwarded to the
extension 00, which is the system Auto Attendant (Figure 6).
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Figure 6: Unconditional Call Forwarding page for extension 989
2. The second option can be used when a range of DIDs is allocated and provided to the customer. In this
case it is possible to receive inbound calls directly to the same or different extensions. See below an
example with a range of 100 DID numbers (61390208400 – 61390208499) routed to the range of
extensions 100 - 199 accordingly. For this purpose create the appropriate call routing rule.
Go to the TelephonyCall Routing menu and press the Add button. The Call Routing Wizard
appears. Fill the following fields (Figure 7):
Destination Number Pattern – 613902084{00-99} (for our example)
Number of Discarded Symbols – 9 (the first 9 digits in the incoming DID number will to be
discarded)
Prefix – 1 (will be added at the beginning of the remaining two digits)
Destination Type - PBX
Disable Filter on Source/Modify Caller ID service (to allow SIP callers to use this routing rule)
and press the Next button.
Proceed to the end of the Call Routing Wizard by leaving other settings unchanged and finish
the wizard.
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Figure 7: Call Routing Wizard page
How the rule works: An inbound call matching one of the DIDs within the 613902084{00-99} range will be
forwarded to the extension 1{00-99}.
4 Additional Notes
4.1 Sending Music on Hold to Remote Parties
Each extension of the IP PBX can be configured to send its own hold music to remote parties on hold (PSTN,
IP, or IP-PSTN destinations). While sending the extensions’ music on hold (MOH) to PSTN parties does not
require any configuration on the IP PBX, certain configuration is needed when the remote party is an IP or IP-
PSTN destination. The following steps describe how to configure an extension to send its own MOH to remote
IP parties:
1. Open the Basic ServicesHold Music Settings page (Figure 8).
2. Enable the Send Hold Music to remote IP party checkbox and click Save.
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Figure 8: Basic Services – Hold Music Settings page
If the IP PBX is configured with an ITSP that does not support remote MOH (the ITSP closes the received audio
stream when receiving a SIP re-INVITE message with the c=IN IP4 0.0.0.0, a=send only media attributes),
please follow these steps to complete the configuration:
3. Type “generalconfig.cgi” in the address field of the browser to open the General Configuration page
(Figure 9).
4. On this page, select the Force Hold Music checkbox and click Save.
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Figure 9: General Configuration page
4.2 Sending and Receiving Faxes through BINARY NETWORKS SIP Server
Connect the fax machine to one of the FXS extensions attached to FXS 1/FXS 2 line and enable the Enable
T.38 FAX and Enable Pass Through FAX options for the selected extension to send a fax.
For receiving faxes on the fax machine the IP PBX supports the following configuration options:
1. Incoming calls are routed directly to one of the FXS extension with the FAX machine attached. A DID
number is dedicated for that extension in this case;
2. Incoming calls are routed to the Auto Attendant (00) with FAX forwarding enabled to the appropriate
FXS extension (FAX extension) that has the fax machine attached. Pressing START from the sending fax
machine while listening to the Auto Attendant greeting message will forward the call to the predefined
FAX extension.
For receiving faxes from BINARY NETWORK SIP Server with the second option you can use the configuration
already created during the VoIP Carrier Wizard. After the configuration steps described below you will receive
faxes on the fax machine attached to the extension 102:
1. Go to the Auto Attendant (00)General Settings menu and enable FAX Forwarding to the extension
102 (Figure 10).
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Figure 10: Auto Atendant General Settings page
2. Go to the ExtensionsExtensions Management menu (Figure 11).
3. Click on the Codecs link of the extension 102.
4. Select the Enable T.38 FAX and Enable Pass Through FAX checkboxes and press Save (Figure 12).
Figure 11: Extension Management page
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Figure 12: Codecs page for extension 102
Please Note:The IP PBX allows also receiving FAX messages as a TIF file into the extension’s voice mailbox if
there is no FAX machine attached to that extension. In this case the following should be configured on that
extension:
•Enable Voice Mail Service.
•Allocate enough memory space for storing incoming faxes.
•Set the No answer timeout to its minimum value.
•Enable Enable T.38 FAX and Enable Pass Through FAX services for that extension as well.
Please Note: In all scenarios the Enable T.38 FAX and Enable Pass Through FAX checkboxes should be
selected for the FAX extension.
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5 References
The following documents can be helpful for further configuration of the QX IP PBX. They can be downloaded
from Epygi’s WEB portal at www.epygi.com:
•QX IP PBX Manual I – Installation Guide
•QX IP PBX Manual II – Administrator’s Guide
•Preventing Unauthorized Calls on the Epygi QX IP PBX
•Web Access Control and Privileges on the Epygi QX IP PBX
•Receiving Unified Fax Messages on the Epygi IP PBX
THIS DOCUMENT IS PROVIDED TO YOU FOR INFORMATIONAL PURPOSES ONLY. The information
furnished in this document, believed by Epygi Technologies to be accurate as of the date of publication, is
subject to change without notice. Epygi Technologies assumes no responsibility for any errors or omissions in
this document and shall have no obligation to you as a result of having made this document available to you or
based upon the information it contains.
Epygi is a registered trademark of Epygi Technologies, Ltd. All other products and services are the registered
trademarks of their respective holders.
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